WebRTC Jobs in Bengaluru.
All active WebRTC roles based in Bengaluru.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a Product Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities across multiple applications. We are looking for exceptional support engineers who have the demonstrable ability to debug complex calling and meeting issues and the drive to learn and grow technically, solve challenging problems, and exceed customer expectations.
This is a six-month contract role reporting directly to an Engineering Manager. We operate on a hybrid model out of our Bengaluru, India office, offering a blend of in-person collaboration and remote flexibility.
You consistently thrive in a fast-paced, high-growth, rapidly changing environment with the ability to work with and deeply understand a new product or service. You are a good communicator who enjoys helping people. You’re an expert in developing & improving internal support tools and processes that aid in providing a better developer experience, proactively identifying potential issues, and resolving customer issues faster.
What you’ll do
- Triage, prioritize, and resolve or escalate tickets reported by Customer Support and other product development teams, such as product, engineering, and QA.
- Become the primary investigator of complex integration-related bugs.
- Own a specific production problem and/or customer request and provide active coordination between various internal teams in resolving them.
- Support engineering teams in deploying new features, hot fixes, upgrades/patches in production and staging environments, and work closely with QA and customer support teams to schedule and test.
- Develop extensive documentation for both customers and internal teams to reduce troubleshooting time and drive faster issue resolution.
- Research, analyze, and diagnose complicated technical issues by leveraging backend systems and logging.
- Lead active incident management and post-incident learnings.
- Generate detailed dashboards and reports to facilitate the product and engineering roadmaps, identifying the classes of incoming tickets and improving product quality & stability.
- Become a subject matter expert in one or more of the following areas: various products, technical stacks, deployment environments, and tools.
- Partner with engineering teams to develop robust monitoring and alert detection systems that aid in expediting issue identification.
- Monitor application performance and make recommendations to improve overall application proficiency.
- Collaborate with engineering and product teams to develop internal tools, enhance bug management workflows, and automate processes to create efficiency.
- Start leading and/or mentoring other production support engineers on a fast-growing team.
Skills you’ll bring
- 5+ years of experience in supporting large-scale distributed systems, SaaS-based solutions, working with global distributed teams across multiple time zones.
- A technical background with excellent English written communication skills and empathy for software engineers and customers is vital.
- Attention to detail and a strong passion for quality – experience maintaining high-quality customer-facing software applications.
- Excellent problem solver who loves to learn and is interested in VOIP telephony, video meetings, and working with people.
- You are curious and persistent. Some issues take hours or days to pin down. You will also be self-directed and able to prioritize work so that everything that’s urgent gets done.
- Experience with, and/or an interest in learning, a broad array of frontend and backend languages & frameworks, and cloud computing technologies.
- Strong experience with Windows, MacOS platforms, and VDI environments.
- Strong experience with integrations in Real-Time Communication Platforms:
- CRM (Salesforce, Zoho, Hubspot).
- API platforms (Zapier).
- Support (Zendesk, ServiceNow).
- Collaboration (MS Teams, Slack).
- Deep understanding of networks and networking issues.
- Understanding of HTTP and SIP error codes.
- Ability to connect the dots between logs from different parts of the backend.
- Our Tech Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js frontend, Electron / PWA, real-time communications on WebRTC / SIP over HTTP, numerous integrations with third-party services.
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Ready to apply?
Apply to Dialpad
Redefine the future of customer experiences. One conversation at a time.
At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity.
In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment.
We're looking for a strategic, hands-on Principal Product Manager to lead the vision and execution for our next-generation Voice capabilities within our CX platform. You'll build and evolve cutting-edge, AI-powered voice experiences—transforming traditional voice interactions into intelligent, automated conversations that enhance agent productivity, customer satisfaction, and operational efficiency through advanced NLP, real-time transcription, and voice AI. You'll shape the vision, align cross-functional teams, and deliver a roadmap that drives measurable business impact.
Key Responsibilities:
1. Strategic Ownership
- Define the long-term product strategy and positioning for Voice capabilities (UCaaS and CCaaS), aligned with AI-first differentiation and competitive market value
- Deeply understand user needs across contact center operations, IT leaders, developers, and end-users; incorporate voice-of-customer and competitive insights in every decision
- Partner with Finance and Sales to inform packaging, pricing, and monetization decisions for voice features (stand-alone vs. bundled) using data-driven insights
2. Execution & Delivery
- Translate strategy into a data-informed roadmap; prioritize features such as:
- AI-Powered Transcription: Real-time speech-to-text with speaker diarization, punctuation, vertical specific grammars and multi-language support
- Natural Language Processing (NLP): Intent detection, sentiment analysis, entity extraction, and conversation voice understanding
- Voice AI & Automation: Conversational IVR/IVA, AI agents for self-service, voice bots with LLM integration
- Real-Time Voice Analytics: Call monitoring, keyword tracking, compliance detection, and live agent assistance
- Voice Infrastructure: SIP trunking, call routing, voice quality optimization, codec support, and telecom carrier integrations
- UCaaS/CCaaS Features: Click-to-call, voicemail-to-text, call recording, conference bridging, call transfer, and omnichannel voice integration
- Collaborate closely with Engineering, Design, Data Science, and GTM teams to deliver high-impact releases; establish clear metrics that link customer outcomes to business goals
- Drive continuous iteration post-launch through telemetry, experimentation, A/B testing, and customer feedback
3. Cross-Functional Impact
- Act as a connector across Product, Design, Data Science, Engineering, and GTM to ensure cohesive delivery and alignment on vision
- Champion a culture of experimentation, learning, and accountability across teams
- Influence senior stakeholders through crisp storytelling and data-backed recommendations; translate technical voice capabilities into compelling business value
4. Technical & Domain Expertise
- Demonstrate deep understanding of:
- Voice Technologies: VoIP protocols (SIP, RTP, WebRTC), telephony systems, PBX/softswitch architectures, audio codecs
- AI/ML for Voice: NLP, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), LLMs, RAG (Retrieval Augmented Generation)
- Transcription & Speech Analytics: Real-time transcription engines, speaker identification, acoustic modeling, language models
- Contact Center Voice: ACD (Automatic Call Distribution), IVR/IVA systems, call routing strategies, CTI (Computer Telephony Integration)
- UCaaS Platforms: Unified communications features, presence, soft phones, mobile/desktop clients, and hardware devices.
- Stay current on competitive landscape (NICE, RingCentral, Dialpad, Five9, Genesys, Twilio) and emerging voice AI technologies
- Work with ISVs, technology partners, and telecom carriers to expand voice capabilities and ecosystem integrations
Qualifications:
Required Experience & Skills
- 8+ years in SaaS Product Management, including 4+ years leading enterprise-grade contact center, UCaaS, or voice communication products
- Proven success transforming embedded voice capabilities into revenue-generating, standalone experiences that drive customer adoption and satisfaction
- Deep technical expertise in:
- Voice communication protocols; telephony device and systems
- NLP, speech recognition, and conversational Voice technologies
- Contact center voice infrastructure (IVR, ACD, call routing)
- Real-time transcription and voice analytics
- Track record of developing and executing successful product launches in competitive voice/CCaaS markets with a CX-first approach
- Strong analytical, problem-solving, and decision-making skills with data-driven approach to prioritization
- Experience managing beta programs, user feedback loops, and conducting A/B testing for voice features
- Excellent collaboration skills with ability to motivate product development teams, work effectively across functions, and lead through influence in global environments
Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or similar advanced degree is a plus
- Experience with AI concepts including NLU (Natural Language Understanding), ML model training, LLM integration, and RAG architectures
- Familiarity with voice analytics, compliance requirements (PCI-DSS, HIPAA for voice), and quality standards
- Understanding of Centrex features, hosted PBX, SIP trunking, and carrier integrations
- Prior experience as a software engineer, technical lead, or solutions architect before transitioning to product management
- Knowledge of developer platforms and APIs for voice (Twilio, Vonage, RingCentral APIs)
Personal Attributes
- Proven affinity for inserting user experience first in the product design approach, especially for voice interactions
- Ability to demonstrate deep understanding of the Conversational AI (Voice/Chatbot) landscape, LLM technology, ecosystem, and evolution
- Embrace a hands-on approach, capable of navigating from high-level strategic vision to detailed execution
- Become the reference for competitive intelligence on voice offerings in the market
- Champion for voice product throughout each product's lifecycle, from strategic definition to technical design to market launch
What Success Looks Like in 12 Months
- Vision & Roadmap: A clear two-year vision and KPI-driven roadmap influencing cross-product alignment
- Customer Impact: Delivery of new AI-assisted QM/WFM capabilities adopted by at least three flagship customers with >70% engagement
- Commercial Influence: Measurable attach rates and incremental ARR growth in key regions (North America, EU, APAC)
- Operational Excellence: Instrumentation provides real-time insights into adoption, feature performance, and churn drivers
- Cross-Functional Collaboration: Strong partnerships across Product, Engineering, and GTM driving faster iteration and impact
Why Join Us
- Lead the transformation of voice communications through cutting-edge AI technology
- Work with a talented, cross-functional team passionate about building world-class CX solutions
- Shape the future of how millions of agents and customers interact through voice
- High visibility role with direct impact on company strategy and revenue
- Competitive compensation, equity, and benefits package
Nextiva DNA (Core Competencies)
Nextiva’s most successful team members share common traits and behaviors:
- Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
- Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
- Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.
Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.
- Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
- Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
- Coverage Type - Employee Only
- Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
- Free Cover Limit - 1.5 Crore
- Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
- Financial Security💰 - Provident Fund & Gratuity
- Wellness 🤸 - Employee Assistance Program and comprehensive wellness initiatives
- Growth 🌱 - Access to ongoing learning and development opportunities and career advancement
At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!
Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage. We also do not authorize any third parties to collect payments or sensitive information on our behalf.
All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”. Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent. If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to [talent@nextiva.com].
We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities.
For genuine opportunities, please apply only through our official careers site: [Careers URL / Nextiva LinkedIn authentic jobs].
If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.
#LI-AK1 #LI-Onsite
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.
Ready to apply?
Apply to Nextiva
About the Role
Talkdesk is looking for an experienced Engineering Manager to lead a specialised team focused on building and evolving our Voice & Telecommunications infrastructure. Your team develops the core real-time communications layer that powers millions of enterprise-grade interactions daily, leveraging open-source telecom components such as Kamailio, FreeSWITCH, and RTP Engine.
You will join and grow an existing engineering team, bringing continuity while raising the bar on technical excellence, culture, and delivery. As a hands-on leader, you will own the full engineering lifecycle and play a pivotal role in shaping the future of our CCaaS platform. As comfortable diving into SIP signalling and media processing challenges as you are mentoring engineers and driving roadmap conversations.
What You'll Do
- Onboard into an existing team, quickly build trust and credibility, assess strengths and gaps, and grow the team's capabilities over time, including hiring when the team scales.
- Drive architectural decisions and technology choices related to VoIP, SIP, RTP, and open-source telecom stacks (Kamailio, FreeSWITCH, RTP Engine), ensuring the team makes the right long-term trade-offs.
- Champion the adoption of AI and AI-assisted development practices within the team. Foster a culture where engineers proactively leverage AI tools to improve productivity, accelerate delivery, and raise the quality bar.
- Plan and execute complex, multi-team projects: manage dependencies, align stakeholders, and deliver with predictability.
- Collaborate with Product Managers, Architects, SRE, and Platform teams to define clear priorities. Maintain a healthy balance between feature velocity and technical debt.
- Institute engineering best practices, code quality, testing, safe deployment, observability, to achieve five-nines (99.999%) SLA targets.
- Use data and metrics to drive continuous improvement in team productivity, software reliability, and operational excellence.
- Communicate the impact of technical debt to stakeholders and partner to systematically reduce it.
- Identify and remove roadblocks and cross-team dependencies proactively.
- Create a culture of reflection and retrospection, continuously improving processes, tooling, and ways of working.
- Develop the next generation of engineering leaders through coaching, personalised development plans, and ongoing performance feedback.
- Role model Talkdesk's engineering culture and values at all times.
What We're Looking For
- Bachelor's or Master's degree in Computer Science, Software Engineering, Telecommunications, or a related field.
- 10+ years of hands-on experience building distributed, highly scalable, and reliable enterprise software and SaaS systems.
- 5+ years of engineering management experience, with a demonstrated track record of hiring, growing, and retaining high-performing teams.
- Solid hands-on experience with open-source telecommunications technologies, including one or more of: Kamailio, FreeSWITCH, RTP Engine, SIP, WebRTC, or equivalent VoIP/media-processing stacks.
- Strong software engineering skills across technologies such as Java, Python, JavaScript, PostgreSQL, MongoDB, Kafka, and AWS services.
- AI enthusiast. You actively use AI tools in your own workflow and know how to embed AI-assisted development practices into an engineering team's culture to increase output quality and speed meaningfully.
- Deep familiarity with agile practices, iterative development, CI/CD, and DevOps principles, including 24x7 production ownership.
- Ability to work alongside engineers when needed, not afraid to roll up your sleeves and get into the code.
- Excellent communicator, able to influence peers and leadership across time zones and seniority levels.
- Comfortable operating in a fast-moving environment and adapting to rapidly changing technology and business needs.
Nice to Have
- Experience with real-time media processing, codec handling, or SRTP/DTLS.
- Familiarity with cloud-native architectures on AWS.
- Experience joining and elevating an existing engineering team, assessing technical debt, cultural gaps, and individual development needs.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well positioned to help shape the future of television and streaming media around the world, continued success stems from experienced embedded software engineers like you joining the Roku OS, OS Extensions and Apps Team.
About the role
In this role, you will be part of the team that's responsible for developing core features and enable streaming applications like Netflix, YouTube, BBC on the Roku platform. This will draw on your knowledge of NDK development, DRM and browser technologies, audio video streaming standards, graphics and application performance optimization (focusing on embedded systems).
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you’ll be doing
- Understand the architecture needs to enable top tier streaming applications on top of Roku OS, and develop software needed to deliver our users a world-class streaming experience under all operating conditions.
- Work on audio, video and graphics functionality porting, and understand partner application certification requirements and work with certification QA team members to close certification issues.
- Work on embedded browser technologies like Webkit, Chromium used in partner applications to deliver best streaming experience.
- Work both independently and in small groups to deliver new features and functionality on-time.
- Demonstrate excellence in C++ development and deliver high-performance, ultra-reliable software.
- Demonstrate impeccable software design skills, make extensive changes to an existing C++ code base that are modular and easy to maintain.
- Demonstrate the ability to dig-deep to find solutions to tough problems affecting our users.
We’re excited if you have
- 8+ years of relevant software development experience
- Extensive programming experience with C++
- Proven track record of success with embedded system development projects and Linux operating systems.
- Deep understanding of multi-threaded development and concurrency management.
- Experience working on embedded browsers like Chromium, Webkit, Opera.
- Experience in API design and developing portable code.
- Should be able to accurately estimate software tasks and work to schedule.
- Ability to architect, implement, and test systems for performance and low resource consumption.
- Good understanding of open-source development
- Knowledge of TCP/IP, TLS, HTTP, DRM technologies like PlayReady, Widevine and streaming protocols such as WebRTC, HLS, or DASH.
- Bachelors or Masters’ in Computer Science or equivalent engineering experience
#LI-DS4
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Company Overview
At Skild AI, we are building the world's first general purpose robotic intelligence that is robust and adapts to unseen scenarios without failing. We believe massive scale through data-driven machine learning is the key to unlocking these capabilities for the widespread deployment of robots within society. Our team consists of individuals with varying levels of experience and backgrounds, from new graduates to domain experts. Relevant industry experience is important, but ultimately less so than your demonstrated abilities and attitude. We are looking for passionate individuals who are eager to explore uncharted waters and contribute to our innovative projects.
Position Overview
We are looking for a React Native Developer to join our team in building mobile applications for robot control and monitoring. This role focuses on creating robust, real-time mobile interfaces that interact with our robotics systems using advanced web technologies.
Responsibilities
- Develop and maintain our React Native mobile applications
- Implement real-time communication features using WebSocket and other technologies
- Create 3D visualizations and controls using React Three Fiber
- Optimize application performance and ensure smooth user experience
- Write Unit and Integrations tests
- Write and Maintain Documentations
- Collaborate with the UI/UX team to implement designs
- Write clean, maintainable, and well-documented code
- Participate in code reviews and technical discussions
Basic Qualifications
- Bachelor's degree in Computer Science or related field
- Strong foundation in JavaScript/TypeScript
- Experience with React or React Native development
- Understanding of mobile app development principles
- Knowledge of state management and API integration
Preferred Qualifications
- Experience with WebSocket implementations
- Knowledge of React Three Fiber or Three.js
- Familiarity with ROS or other robotics-related technologies
- Experience with real-time data visualization
- Understanding of WebRTC.
- Knowledge of mobile app performance optimization
- Experience with cross-platform development
Ready to apply?
Apply to Skild AIAt Prodigal, we are building AI Agents for loan servicing and collections. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades. We are backed by Y Combinator, Accel and Menlo Ventures.
Today, we stand at the forefront of a seismic shift in the industry, building Agentic AI applications for consumer finance. Powered by our cutting-edge platform, Prodigal’s Intelligence Engine (PIE), we’re creating the next-generation agentic workforce - one that empowers companies to achieve unprecedented levels of operational excellence and intelligence.
With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America, we’ve established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience, coupled with our trusted customer relationships, uniquely positions us to build Agentic AI applications that will revolutionize the future of consumer finance.
At Prodigal, we are driven by a singular, unrelenting purpose: to transform how consumer finance companies engage with their customers and, in turn, drive successful outcomes for all.
About the Role
We're looking for an AI Engineer to join the proAgent pod and work on the systems that power our autonomous voice agents in live financial conversations. You'll work alongside a small, high-agency team where you will have real ownership over features and components from day one.
This is a hands-on engineering role. You'll be deep in the code — building agent logic, integrating speech models, tuning prompts, and debugging gnarly real-time issues. You don't need to have done all of this before, but you need to be the kind of engineer who figures things out fast, takes feedback well, and ships.
What You'll Do
Agent Loop & Reasoning
- Build and maintain components of the agentic runtime that powers multi-turn financial conversations — covering payment negotiations, compliance guardrails, and objection handling
- Implement context management logic that tracks consumer state, conversation history, and business rules across long, branching dialogues
- Write and iterate on primitives that balance conversational fluidity with structured reasoning — the agent needs to feel human while making verifiable decisions
Voice AI Systems
- Work on our real-time voice pipeline with a target of sub-1s latency across transcription, reasoning, and synthesis
- Contribute to VAD tuning and turn-taking logic that makes conversations feel natural
- Help evaluate and integrate speech models (STT, TTS, speech-to-speech) — we currently work with ElevenLabs and Cartesia for TTS, and Deepgram for STT, and are always exploring what's next
- Debug streaming audio and WebRTC issues in production
LLM Infrastructure
- Write and refine prompts, implement orchestration flows, and contribute to model routing logic
- Build components of our evaluation framework — helping measure agent quality across conversation quality, empathy, and compliance adherence
- Stay curious about new models and tools — flag opportunities and contribute to build-vs-integrate discussions
What You Bring
- 2 – 5 years of hands-on engineering experience, with good exposure to building or working with ML or AI systems in production.
- Solid Python fundamentals — you are comfortable writing clean, maintainable code and debugging production issues.
- Some experience working with LLMs: prompt engineering, API integrations, or building simple pipelines or agents.
- High bias for action — you don't wait to be told exactly what to do, and you push yourself to ship rather than over-engineer.
- Strong fundamentals in Python; familiarity with TypeScript is a plus.
- Eager to learn in a fast-moving environment, take ownership of your work, and ask good questions.
Even Better
- Exposure to voice AI: speech recognition, synthesis, or telephony systems — even if only through personal projects or coursework
- Any background or interest in fintech, lending, or collections
- You've tinkered with Twilio, LiveKit, ElevenLabs, or similar real-time infrastructure
- You've built a small agentic system — even a side project — that combines LLM reasoning with structured actions
- Familiarity with streaming protocols, WebRTC, or low-latency system design
Why This Role
- Real ownership from day one: proAgent is a small pod. You won't be a cog — you'll own components, ship features, and see your work in live consumer conversations within weeks.
- Frontier work: voice AI that reasons, decides, and acts is one of the hardest problems in applied AI. You'll be learning by doing on problems most engineers never touch.
- Strong mentorship: you'll work directly with senior engineers and the AI Lead who will invest in your growth — this is a place to level up fast.
- High leverage early career: the decisions you make and the code you write will impact millions of financial conversations. Rare for an early-career role.
From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US.
To learn more about us - please visit the following:
Our Story - https://www.prodigaltech.com/our-story
What shapes our thinking - https://link.prodigaltech.com/our-thesis
Ready to apply?
Apply to Prodigal
At Prodigal, we are building AI Agents for loan servicing and collections. Founded in 2018 by IITB alumni, our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades. We are backed by Y Combinator, Accel and Menlo Ventures.
Today, we stand at the forefront of a seismic shift in the industry, building Agentic AI applications for consumer finance. Powered by our cutting-edge platform, Prodigal’s Intelligence Engine (PIE), we’re creating the next-generation agentic workforce - one that empowers companies to achieve unprecedented levels of operational excellence and intelligence.
With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America, we’ve established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience, coupled with our trusted customer relationships, uniquely positions us to build Agentic AI applications that will revolutionize the future of consumer finance.
At Prodigal, we are driven by a singular, unrelenting purpose: to transform how consumer finance companies engage with their customers and, in turn, drive successful outcomes for all.
About the Role
We're looking for an AI Lead to own the technical direction and team behind proAgent's core intelligence. You'll lead a small, high-agency pod building AI Agents that handle nuanced financial conversations — where every millisecond of latency, every reasoning decision, and every team member's growth matters.
This is a player-coach role with full pod accountability. You'll write code, define the AI architecture, set the technical bar, and directly manage and grow a team of AI engineers. The right person has been in the weeds of voice AI and LLM systems long enough to have strong opinions — and has led teams long enough to know how to bring others along.
What You'll Own
Pod Leadership & Team Building
- Lead and grow the proAgent AI pod — hiring, mentoring, and developing a team of AI engineers who own everything from agent reasoning to voice pipeline optimization.
- Set the technical bar for AI engineering at Prodigal: what rigorous experimentation looks like, what production-readiness means, and how the team should make build-vs-integrate decisions.
- Run sprint cycles, technical reviews, and roadmap planning — keep the pod shipping fast without losing architectural coherence.
- Work directly with the CTO and product leadership to translate company priorities into a pod-level AI roadmap with clear milestones and ownership.
Agent Loop & Reasoning
- Own the architectural direction of the agentic runtime that powers natural, multi-turn conversations while executing complex business logic — payment negotiations, compliance guardrails, objection handling.
- Set the design standards for primitives that balance conversational fluidity with structured reasoning: the agent needs to feel human while making verifiable decisions.
- Define how the pod builds context management systems that track consumer state, conversation history, and business rules across long, branching dialogues.
- Drive the evolution of agent reasoning as model capabilities and product requirements grow — stay ahead of what's possible and what the business needs.
Voice AI Systems
- Own the technical strategy for our real-time voice pipeline — sub-1s latency across transcription, reasoning, and synthesis is a hard requirement, not a goal.
- Set the direction for VAD tuning, turn-taking logic, and the standards that make conversations feel natural at scale.
- Lead evaluation and integration decisions for speech models (STT, TTS, speech-to-speech) as the landscape evolves — we currently work with ElevenLabs and Cartesia for TTS, and Deepgram for STT, and are always exploring what's next.
- Establish engineering practices for debugging and optimizing streaming audio and WebRTC across the pod.
LLM Infrastructure
- Own Prodigal's prompting, orchestration, and model routing strategy — set the standards for the pod.
- Lead the design of evaluation frameworks that measure agent quality beyond accuracy: conversation quality, empathy, compliance adherence, and business outcomes.
- Stay current on model capabilities and make pragmatic build-vs-integrate decisions that balance shipping speed with long-term architectural health.
- Institute red-teaming, adversarial testing, and behavioral evaluation practices before changes reach production.
What You Bring
- 7+ years building production grade engieering systems, with 2+ years leading an AI engineering team or pod with direct reports.
- Proven track record of owning AI product outcomes end-to-end — from problem definition and architecture through production and iteration.
- Hands-on experience with LLMs in production: prompt engineering, orchestration, evaluation, and fine-tuning.
- High bias for action — real-time systems get gnarly fast, and you have a track record of pushing things to production rather than perfecting in isolation
- Strong fundamentals in Python and TypeScript.
- Demonstrated ability to hire and grow strong AI engineers — you know what great looks like and can develop people toward it.
- Clear technical communication — you can explain complex tradeoffs and system behavior to engineers, product managers, and client stakeholders alike.
Even Better
- Deep experience with voice AI: speech recognition, synthesis, telephony systems, and the real-time constraints that come with them.
- Background in fintech, lending, or collections.
- Hands-on experience with Twilio, LiveKit, ElevenLabs, or similar real-time infrastructure.
- You've designed and shipped agentic systems that combine LLM reasoning with structured actions at production scale.
- Track record of building and scaling small, high-performing AI teams from the ground up.
- Experience in instituting evaluation, observability, and red-teaming practices across a team — not just for your own work.
Why This Role
- High leverage: proAgent is poised to handle millions of live consumer conversations every day. Your architectural decisions and the team you build directly determine business outcomes.
- Frontier work: voice AI that reasons, decides, and acts is one of the hardest problems in applied AI — add compliance, empathy, and financial stakes, and it gets harder. We're building it.
- Real ownership: small pod, big scope, full accountability. You will shape what proAgent's intelligence becomes, and the team that builds it.
- Executive partnership: You will work directly with the CTO and the founding leadership. The decisions you make in this role will define Prodigal's AI strategy for years.
From day 1, Prodigal has been defined by talented, humble, and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced, intellectually-stimulating environment where you will be pushed to grow, then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US.
To learn more about us - please visit the following:
Our Story - https://www.prodigaltech.com/our-story
What shapes our thinking - https://link.prodigaltech.com/our-thesis
Ready to apply?
Apply to Prodigal