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Product Security Engineer
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview:
We’re looking for a Product Security Engineer to solve large-scale security challenges while reducing the impact and burden of these security initiatives on engineering. We believe application security best enables the enterprise when it integrates into developer lifecycles.As a member of the Security Engineering team, you will collaborate with other security teams and the rest of DigitalOcean to guide secure architecture design and reduce security risk in the organization through the construction of guardrails and paved paths that empower engineers to make informed security decisions. Security at DO means solving incredibly complex problems at a high-scale that have real impact for our customers, our products, and for the larger internet community.
What You’ll Do:
- Provide holistic assessments of security layers across infrastructure, application, people, and processes.
- Collaborate with product managers, designers, and engineers to threat model and architect secure and resilient systems.
- Review source code against secure coding best practices and contribute security requirements.
- Drive the software design and implementation of security services, tools, and libraries to provide secure defaults to the rest of the organization.
- Promote security remediations in the CI/CD pipeline by building tools and services for engineers to consume (e.g. custom Semgrep implementation, developer-first secrets management).
- Help build the platform that ensures software development at DigitalOcean is safe, easy, and low-risk.
- Champion an internal security culture (developer training, internal CTFs, etc.).
- Help DigitalOcean engineers understand how security events impact them. Do they need to worry about the next Log4j CVE? How does RetBleed impact DigitalOcean’s fleet?
What You’ll Add to DigitalOcean:
We know you will have a unique combination of skills and don’t expect you to check every box on this list. Below are some of the skills that you have already acquired or will have the opportunity to learn while at DigitalOcean:
- Ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten) and provide actionable direction to product teams.
- A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.
- Hands-on experience in software engineering projects. We primarily develop in Python, JavaScript, and PHP. You are comfortable writing code with good test coverage.
- Working knowledge of modern development concepts (virtualized environments, containerization, continuous integration + delivery, Public Cloud such as AWS/GCP).
- Bachelor's degree in Computer Science or related field.
- 3+ years experience guiding software teams on security architecture design.
- 3+ years of experience in application security or product security roles.
- Do you have 3+ years of software engineering experience, are interested in moving into a dedicated security role, and can share examples of championing security issues in the past? We also want to speak to you!
- Proven professional experience guiding software teams on secure architecture design.
- Working knowledge of system architecture and/or application architecture.
- Experience building or reviewing threat models and ability to craft malicious user, attacker, and abuse/misuse cases.
- Working knowledge of hardware and software supply chain security.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Lead Software Development Engineer
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
Title: Lead Software Development Engineer
The Role:
A lead software development engineer at Razorpay is well-grounded - innovative, quality focussed, product thinker, and business conscious - not mere coders, of course, with deeper technical context and experience to build quality software. You should be able to see nuances and elements that others might not. Engineering creates a significant impact across different areas, considering the scale of our software product outreach. You’re also expected to influence the culture of the company and help shape it in the right way.
Roles and Responsibilities:
- Be involved and drive product & design discussions.
- Help us scale our payment infrastructure to get every Indian to pay online.
- Help us make decisions to shape our REST APIs for developers worldwide.
- Contribute to open source as we set the standards for mobile payments.
- Be involved and drive product & design discussions.
- And, most importantly, brainstorm and create new directions that Razorpay can take in our quest to make online payments easy and accessible to all.
Mandatory Qualifications:
- 5+ years of experience in Technology.
- A strong product design sense.
- Good experience in working with any of the programming languages like PHP, Python, Django, Golang, Java, C++
- Understand end-user requirements, formulate use cases and come up with effective solutions.
- Good understanding of REST APIs and the web in general.
- Ability to build a feature from scratch & drive it to completion.
- A willingness to learn new technology, whatever lets you deliver the best product.
- Have a few weekend side projects up on GitHub
- Have contributed to an open-source project
- Have worked at a product company
- Have a working knowledge of a backend programming language
Location: Bangalore
Ready to apply?
Apply to Razorpay Software Private Limited
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.
Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor.
The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud.
This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.
Role purpose
The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.
How you contribute
- Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.
- Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance
- Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities.
- Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team.
- Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.
- Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.
Skills, competencies and qualifications
Required:
- 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot.
- Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.
- Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.
- Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Expertise in databases (SQL and NoSQL), and their optimization techniques.
- Expertise in CI/CD, Containerization and Kubernetes.
- Awareness of web security best practices and the ability to implement security measures to protect applications and data.
- Ability to deploy and monitor applications in production along with diagnosing any technical issues.
- A portfolio of past projects showcasing full-stack development skills.
- Ability to work independently and as part of a collaborative team.
- Strong commitment to delivering high-quality code and solutions on time and within scope.
Educational qualifications
- Bachelor's degree in computer science, engineering, or related field
Desirable:
- Experience with PHP.
- Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.
Other requirements
- This position requires the ability to be On Call.
Key relationships
There are no direct reports to this role.
Key stakeholders include:
- Service owners and their teams.
- Technical leadership and senior management, including VPs.
- Engineering teams.
- Network and Telecom teams.
- Customer service teams.
- Compliance and infosec teams.
Reporting Structure
- This position reports to the Senior Engineering Manager
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Senior Alliance Solutions Engineer Opportunity
Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets. You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes.
*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.
What you’ll be doing
- Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team
- Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies.
- Develop domain expertise and thought leadership regarding the Partners’ current areas of focus as well as in new areas for expansion
- Gather, track, and translate partner feedback to help steer the Okta product roadmap
- Deliver technical training sessions for Partners (leading workshops, demoing Okta features, explaining best practices and competitive differentiators)
- Field technical questions, inquiries and Request for Information from the Partners through in-person, virtual and office hours and provide support for building Partner COEs
- Establish and maintain technical expertise on current and developing Okta products and technology
- Provide oversight, guidance, and assistance during the Partners sales process (including RFP responses) to ensure mutual success
- Up to 25% travel in support of Partner, Okta and industry events
How you’ll be measured
- Direct and influenced revenue growth
- Partner developed and driven GTM Solution Offering driven into the market / their customer base
- Partner enablement and resource certification growth
What you’ll bring to the role
- 5+ years pre-sales engineering experience.
- Experience with implementing Okta, Auth0 or both
- An understanding of IAM / IDaaS competitive landscape
- Experience supporting or enabling partner ecosystems or alliances in cloud security, identity, or cybersecurity
- Strong presentation and communication skills at a technical level
- A passion to serve the partner as our customer and ensure their success within their customer bases.
- Experience with at least one standard network security protocol. (OAuth, OAuth2, SAML, LDAP, OIDC)
- Knowledge in one or more of the following areas: web (Javascript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- Hands-on experience in cloud computing environments (AWS, GCP, Azure)
- Confident dispensing knowledge to a highly skilled and experienced audience.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
#P21909_3132202
#LI-Hybrid
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Sr. Cloud Support Engineer-Database
Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
Position Overview
We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.
As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.
In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.
What You'll Do
- Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
- Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
- Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
- Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
- Participate in incident response and on-call rotations to support critical customer issues
- Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
- Advocate for customer feedback to influence product improvements and platform enhancements
- Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
- Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.
Key Metrics
- Customer Satisfaction (CSAT)
- Time to Resolution / SLA adherence
- Escalation quality and resolution effectiveness
- Documentation and knowledge base contributions
- Customer adoption of best practices
What You'll Add to DigitalOcean
- 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
- Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
- Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
- Understanding of database fundamentals including backups, replication, indexing, and performance tuning
- Strong troubleshooting skills across application, database, and infrastructure layers
- Customer-first mindset with a passion for solving technical problems and delivering great support experiences
- Effective communication skills with the ability to explain technical concepts clearly
- Ability to work both independently and collaboratively in a fast-paced environment
Preferred Qualification:
- Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
- Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
- Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
- Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
- Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
- At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
- Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.
This is a hybrid role based out of Bengaluru, India.
#LI-Hybrid
Why You’ll Like Working for DigitalOcean
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
Ready to apply?
Apply to DigitalOcean
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
We are looking for an exceptional Staff Engineer to build the next generation of our security offerings in the Postman product. You’ll be accountable for strategy, technical roadmap and architecture of the platform. You’ll work with multiple teams within Identity Engineering overseeing and contributing to delivery and owning critical KPIs such as availability and uptime. Your role involves designing, implementing, and running critical services for the security features in the product. We’re looking for a seasoned individual contributor leader who can work effectively with product management and engineering leaders within the company and build a high quality platform.
The ideal candidate is a strategic leader with attention to detail and a relentless drive for quality. They should be comfortable being very hands on and at the same being able to uplevel and provide high level guidance for others to execute. They should mentor senior engineers within the org to grow the next level of engineering leadership. They should also be strong communicators who can influence other leaders. Finally, they should have strong industry knowledge and bring best practices from the broader industry to the Postman’s security and trust offerings.
The ideal candidate is also strongly aligned with our values. We create with the same curiosity we see in our users. We value transparency and honest communication about our successes and failures. We have an inclusive work culture where we value diversity of opinion. We are motivated by delivering the absolute best experience for our users.
What You'll Do
- Technical Leadership
- Provide technical leadership for the architecture and help the teams build highly secure, scalable, reliable and performant systems that can cater to the needs of hundreds of millions of developers
- Provide technical leadership to identify dependencies and review key designs to ensure consistency with architecture and support for the business
- Lead the team to deliver on multiple projects in collaboration with key stakeholders
- Build an operational center of excellence with effective observability, considerations for scale and performance and focus on quality
- Be hands on and lead by example
- Prioritization and Roadmap
- Partner with the engineering leaders within the org and product leaders within the company
- Help the teams prioritize work and create a balanced roadmap
- Collaboration
- Work closely with senior leadership to drive org design, set and execute the roadmap and influence the strategy
- Collaborate with cross functional teams to align on goals, drive engineering initiatives, and create broad organizational impact
- Mentorship
- Be a mentor for senior engineers and help others grow
- Build the next level of engineering leadership
About you
- Bachelor’s degree in a Computer Science related field or equivalent practical experience
- 10+ years of experience hands on coding and familiarity with common programming languages (e.g. C, C++, Java, PHP, Python, JavaScript, NodeJS)
- 10+ years of engineering experience building end-end back end services
- Strong experience with security offerings such as vault store, token scanning, cryptography etc.
- Demonstrated experience leading cross-functional projects with a meaningful impact on the business
- Exceptional problem solving, design, and analytical skills
- Demonstrated experience designing highly scalable systems
- Sense of humor
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Ready to apply?
Apply to Postman
Engineering Manager
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
The Role:
An Engineering Manager at Razorpay is well-grounded - innovative, quality focussed, product thinker, and business conscious - not mere coders, of course, with deeper technical context and experience to build quality software. You should be able to see nuances and elements that others might not. Engineering creates a significant impact across different areas, considering the scale of our software product outreach. You’re also expected to influence the culture of the company and help shape it the right way.
Roles and Responsibilities:
- Ability to attract and hire top-notch Engineering talent for the organization.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organization, and executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements.
- Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.
Mandatory Qualifications:
- Total of 10+ years' experience.
- Experience level of 5+ years of experience in very large scale applications and 3+ years' experience in people management.
- Strong problem solving skills, data structures and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
Good to have:
We also expect the following, but we accept that you can be an absolutely great developer without fulfilling the below. So go ahead and apply even if the following isn’t applicable:
- Have a few weekend side projects up on GitHub
- Have contributed to an open-source project
- Have worked at a product company
- Have a working knowledge of a backend programming language
Ready to apply?
Apply to Razorpay Software Private LimitedWho Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
We seek a Technical Support Engineer to join our team and deliver excellent service for a leading global SaaS company with millions of users. You will engage with customers, both technical and non-technical, on a personal level, across multiple support channels—including phone support. Familiarity with key languages like JavaScript, Node.js, and PHP is highly valued. Don't hesitate to apply even if you don't meet all the requirements—we welcome applicants from diverse backgrounds, including those without customer-facing experience.
Location requirement: This role is open to candidates based in Bangalore, India.
Timezone alignment: This role is aligned to India Standard Time (IST).
What You’ll Do
- Becoming a technical expert on the Postman platform
- Taking ownership of customer reported issues and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
- Working with engineering, product, and customer teams to ensure speedy resolution
- Streamline process, run experiments, build/maintain internal tools, build proofs-of-concepts for users
- Contributing to our FAQs, which serve as our customer’s knowledge base
- Interacting with Postman's developer community of 15 million+ via our support channels, our public Github issue tracker and the community
- Achieving key metrics around CSAT, responsiveness, and # of iterations to a successful resolution
- Providing real-time customer support via phone (and/or screen-sharing when appropriate), including triage, troubleshooting, escalation coordination, and clear follow-ups in writing
- Participating in weekend coverage to support customers outside of standard weekday hours, ensuring consistent responsiveness and handoffs across a globally distributed team
About You
- 2+ years of experience doing technical product support for a modern / SaaS product
- Previous experience with API Development / SaaS products
- Excellent client-facing skills
- Excellent written and verbal communication skills
- Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences
- Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works
- Able to work asynchronously with a globally-distributed team
- Familiarity with support platforms like Jira, Github, Zendesk and Confluence
- Comfortable providing customer support over the phone, including explaining technical concepts live, guiding troubleshooting steps, and maintaining a calm, structured approach during high-urgency issues
- Able to work standard hours aligned to IST
- Participate in weekend coverage as part of the role (via a rotating schedule or shifted week); timing and frequency may evolve as the team grows
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Ready to apply?
Apply to Postman
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Senior Software Engineer (Bengaluru)
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic self.
The team
The product engineering team drives the realization of practical AI solutions for the contact centre environment. Our existing Studio product stack is built on PHP/Laravel, Python and Vue.js technology deployed in private and public clouds. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson and Amazon Lex.
Our vision is nothing less than to reimagine the experience of connection between end users and the brands which serve them. Our AI agents will offer self-service which delights and accomplishes tasks at super-human speeds, while also blending in live human agents for the many cases when a human touch is needed. Our AI agents will assist the live agents too and help supervisors and managers get the most out of their mix of human and AI labor.
The role of Senior Software Engineer is for the Studio Innovations team, which modernizes existing Studio product. This team keeps our production systems stable, secure, and performing at their best, handling everything from enhancement of the existing studio product to modernize it into Java microservices on the GCP cloud.
This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location.
Role purpose
The role of a Senior Software Engineer in the R&D AI Automation Team is to design, develop, and maintain the software solution (Studio) with drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbot with the Five9 contact centre voice solution. This role would be a key developer role to modernize and re-architect the existing Studio product to use Java microservices on GCP. The Senior engineer's responsibilities include software design and development, testing and documentation across our backend, front-end and interaction management platforms to deliver end-to-end features, work with product owners and designers to expand the feature set and create high-quality user interfaces, take operational responsibility for the performance and quality of services owned by your team, potentially including taking part in an on-call rotation, deep dive into cutting edge technologies and work with the products team to transfer ideas into products.
How you contribute
- Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.
- Help create blueprints that outline how different components of the system will interact, ensuring scalability, maintainability, and performance
- Writing high-quality, efficient, and maintainable code that serves the purpose of scaling and tenancy management. Should follow coding best practices and contribute to developing software modules, features, and functionalities.
- Contribute to production incident management and debugging complex issues using knowledge of monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Mentor junior engineers, helping them develop their skills and grow as professionals. This fosters a culture of continuous learning and collaboration within the team.
- Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.
- Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.
Skills, competencies and qualifications
Required:
- 5+ years of designing and developing high traffic distributed and scalable systems on a cloud-based platform (GCP. AWS or Azure) in a SaaS company. Hands-on expertise in cloud-native backend microservices with Java & backend frameworks like Spring Boot.
- Highly proficient in a variety of programming languages, including but not limited to Java, PHP, Javascript, Python or others as required.
- Experience with web development technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.
- Strong observability and monitoring exposure by monitoring tools, logging systems, and application performance management like New Relic, Grafana, Prometheus etc.
- Expertise in databases (SQL and NoSQL), and their optimization techniques.
- Expertise in CI/CD, Containerization and Kubernetes.
- Awareness of web security best practices and the ability to implement security measures to protect applications and data.
- Ability to deploy and monitor applications in production along with diagnosing any technical issues.
- A portfolio of past projects showcasing full-stack development skills.
- Ability to work independently and as part of a collaborative team.
- Strong commitment to delivering high-quality code and solutions on time and within scope.
Educational qualifications
- Bachelor's degree in computer science, engineering, or related field
Desirable:
- Experience with PHP.
- Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.
Other requirements
- This position requires the ability to be On Call.
Key relationships
There are no direct reports to this role.
Key stakeholders include:
- Service owners and their teams.
- Technical leadership and senior management, including VPs.
- Engineering teams.
- Network and Telecom teams.
- Customer service teams.
- Compliance and infosec teams.
Reporting Structure
- This position reports to the Senior Engineering Manager
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Senior Engineering Manager
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
Title: Senior Engineering Manager
The Role:
The Senior Engineering Manager at Razorpay comes with considerable engineering management experience and proven leadership skills. You are expected to work on multiple projects at the same time, and also build and manage teams of engineers, possibly with a diverse set of tech skills. You may also be required to manage first-line managers. You will formulate and execute strategies, and coordinate with other managers. Your responsibilities mainly include people management, delivery management, and overseeing all the activities related to each project.
Roles and Responsibilities:
- We believe in Impact creation at scale, so it is imperative for a Senior Engineering Manager.
- Ability to attract and hire top-notch Engineering talent for the organization.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organization in executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem-solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements. Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.
Mandatory Qualifications:
- Total of 10+ years experience, 6+ years of experience in very large-scale applications, and 3+ years experience in actual people management.
- Strong problem-solving skills, data structures, and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
Location: Bangalore (Hybrid)
Ready to apply?
Apply to Razorpay Software Private Limited
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
Five9 has been at the forefront of the cloud transformation in contact centers, enabling organizations to transition from legacy on‑premise systems to modern cloud-based solutions. The cloud contact center space is now a major hub for innovation in real-time communications and a leading area for the application of Artificial Intelligence—especially Generative AI and Large Language Models (LLMs).
Our Studio Product Engineering team develops a suite of cutting‑edge AI products that leverage industry-leading AI technologies from OpenAI, Google, IBM Watson, and Amazon, integrated seamlessly into Five9’s robust microservices platform.
Our vision is to reimagine the way customers connect with brands. Our AI agents will deliver delightful, highly efficient self‑service experiences at super-human speed, while intelligently incorporating live agents whenever human interaction is required. These AI agents will also support live agents and empower supervisors and managers to optimize their blend of human and AI resources.
This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will follow the hybrid work model of that location.
Role Purpose
As a Staff Software Engineer, you will be a hands-on technical leader and role model within the team. You will influence architecture, design, and development across multiple products, ensuring alignment with both technology strategy and business goals.
This role requires someone who can take a broad view across teams, make sound trade-offs, build alignment, and drive progress toward shared objectives. You will actively contribute code, review the work of others, and be at the forefront of applying AI to accelerate software development.
You will provide architectural guidance, lead performance optimization initiatives, and improve the reliability and quality of our products and services. A strong background in designing distributed, scalable systems on cloud platforms such as GCP, AWS, or Azure is essential.
Key Responsibilities
Technical Leadership
- Take deep ownership of all aspects of product software engineering, including feature development, technical debt management, production incident response, and contribution to architecture and technology roadmaps.
- Provide mentorship and strong technical leadership to local engineering teams.
- Serve as the go‑to expert for engineering leaders on complex, high‑impact technical challenges.
Feature and Architecture Ownership
- Own end-to-end design and implementation of features, including scope definition, backlog refinement, and timely delivery.
- Propose architecture enhancements and lead technical discussions across engineering, product, and QA teams.
- Be responsible for the full software lifecycle—development, deployment, and production operations.
- Ensure strong observability and proactively resolve functional and non‑functional issues that impact customer experience.
Hands-on Development
- Write clean, maintainable code to deliver new product features based on product and customer needs.
- Establish and maintain coding standards, shared libraries, and engineering best practices.
- Review code contributions from peers.
- Use AI to speed up development and coach others on effective usage.
Production Incident Resolution
- Lead investigations and deep root cause analyses for production issues.
- Ensure timely, high-quality resolutions that improve system stability and long-term reliability.
Cross-functional Collaboration & Communication
- Work closely with senior leadership—including the Five9 CTO—along with Architecture, Product Management, Customer Support, FDE, and Professional Services teams.
- Communicate clearly and effectively with both technical and non‑technical stakeholders.
- Provide regular updates to senior leadership on system health, team progress, and ongoing initiatives.
- During production incidents, clearly articulate impact and resolution timelines.
Required Skills
Technical Expertise
- 13+ years of experience designing and developing distributed, scalable systems on cloud platforms (GCP, AWS, or Azure) within a SaaS environment.
- Hands-on expertise with cloud-native backend microservices using Java and Spring Boot.
- Ability to create architecture designs, diagrams, and workflows for implementation.
- Highly proficient in multiple programming languages: Java, Python, JavaScript, and others as required.
- Strong expertise in server-side technologies, databases (SQL and NoSQL), caching, and backend frameworks such as Spring Boot.
- Extensive experience with microservices architecture, distributed systems, and running mission-critical software in production.
- Strong hands-on experience with Kubernetes, CI/CD pipelines, and containerized deployment processes.
- Solid understanding of web application security principles and best practices.
- Strong experience with version control (Git) and modern CI/CD and deployment practices.
- Experience with cloud architectures that separate compute from storage.
System Operations
- Experience in production incident management and debugging complex technical issues.
- Proficiency with monitoring, logging, and APM tools such as New Relic, Grafana, and Prometheus.
- Strong understanding of cloud platforms (AWS, GCP, or Azure) and containerization.
- Experience with dependency management and planning upgrades.
- Familiarity with vulnerability scanning tools and security remediation workflows.
Educational Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Desirable
- Experience with PHP & Laravel.
- Experience with HTML, CSS, JavaScript, and modern frontend frameworks such as Vue.js or React.
- Experience with Contact Centre, IVR, Virtual Agents, VoIP, or telecom service provider environments.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
The Product Engineering team drives the development and realization of practical AI solutions for the contact‑centre environment. Our existing Studio product stack is built on PHP/Laravel, Python, and Vue.js, deployed across both private and public clouds. We leverage leading cloud AI services, including Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex.
Our vision is to reimagine the connection experience between end users and the brands that serve them. Our AI agents will deliver delightful, efficient self‑service at super‑human speeds, while seamlessly integrating live human agents whenever a human touch is required. These AI agents will also assist live agents and help supervisors and managers optimize the blend of human and AI workforce.
The Staff Software Engineer role is part of the Studio Innovations team, which focuses on modernizing the existing Studio product. This team ensures our production systems remain stable, secure, and high‑performing, and is responsible for enhancements that transition the Studio platform into Java microservices on GCP.
This position is based out of an affiliate office of Acqueon Technologies in India, following the hybrid work model of that location.
Role Purpose
The Staff Software Engineer in the R&D AI Automation Team is responsible for designing, developing, and maintaining the Studio product — a drag‑and‑drop flow builder and execution engine that integrates multiple channels such as voice, SMS, and chatbots with the Five9 contact‑centre voice platform.
This role plays a key part in modernizing and re‑architecting the Studio product into Java-based microservices on GCP. Responsibilities include:
- Software design, development, testing, and documentation across backend, frontend, and interaction management platforms.
- Collaborating with product owners and designers to expand the feature set and deliver high‑quality user experiences.
- Taking operational ownership of service performance and quality, including possible participation in an on‑call rotation.
- Exploring cutting-edge technologies and partnering with product teams to convert ideas into production‑ready solutions.
How You Contribute
- Lead the design, development, and implementation of new features and change requests.
- Write high-quality, efficient, and maintainable code with a focus on scalability and multi‑tenancy, while adhering to coding best practices.
- Serve as the go‑to expert for ambiguous or time‑sensitive challenges.
- Contribute to production incident management and debugging of complex issues using monitoring, logging, and APM tools such as New Relic, Grafana, and Prometheus.
- Conduct thorough code reviews and maintain high coding standards.
- Identify technical debt and propose actionable improvements.
- Apply strong understanding of multiple programming languages, frameworks, and development methodologies to solve complex technical problems.
- Act as a natural coach and mentor, providing technical guidance and support to peers.
- Fill functional gaps across engineering and cross‑functional teams to maintain continuity and efficiency.
- Ensure project milestones are met and development aligns with business objectives.
- Contribute to documentation, specifications, processes, and APIs.
Skills, Competencies, and Qualifications
Required
- 8+ years of experience designing and developing high‑traffic, distributed, and scalable systems on cloud platforms such as GCP, AWS, or Azure within a SaaS environment.
- Hands-on expertise in cloud‑native backend microservices development using Java and frameworks like Spring Boot.
- High proficiency in multiple programming languages, including but not limited to Java, PHP, JavaScript, and Python.
- Experience with web technologies such as HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.
- Strong experience with observability and monitoring tools: New Relic, Grafana, Prometheus, and similar systems.
- Expertise in SQL and NoSQL databases, along with optimization techniques.
- Expertise in CI/CD, containerization, and Kubernetes.
- Solid understanding of web security best practices and the ability to implement application and data protection measures.
- Ability to deploy, monitor, and troubleshoot applications in production.
- A portfolio demonstrating experience in architecture, design, and full-stack development.
- Ability to work both independently and collaboratively.
- Strong commitment to on-time delivery of high-quality code and solutions.
Educational Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
Desirable
- Experience with PHP.
- Experience working on multi-tenant systems.
- Expertise with sharding using MySQL, Redis, or MongoDB.
- Experience in Contact Centre, IVR, Virtual Agents, VoIP, or telecom service provider environments.
Other Requirements
- This role requires participation in an on‑call rotation.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Engineering Manager
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech
Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
Title: Engineering Manager
The Role:
The Engineering Manager at Razorpay comes with considerable engineering management experience and proven leadership skills. You are expected to work on multiple projects at the same time, and also build and manage teams of engineers, possibly with a diverse set of tech skills. You may also be required to manage first-line managers. You will formulate and execute strategies, and coordinate with other managers. Your responsibilities mainly include people management, delivery management, and overseeing all the activities related to each project.
Roles and Responsibilities:
- We believe in Impact creation at scale, so it is imperative for a Engineering Manager.
- Ability to attract and hire top-notch Engineering talent for the organization.
- Be responsible for the group's technical strategy and roadmap - creating success metrics in close collaboration with other groups across the organization in executing initiatives in an agile way.
- Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.
- Help implement effective engineering processes and champion their adoption.
- Has the technical capacity and capability to partner with tech leads and architects in problem-solving.
- Mentor the professional development of each direct report through personal and performance management.
- Give engineers the tools, confidence, and motivation to make decisions independently that lead to their recognition.
- Effective at influencing a culture of engineering craftsmanship and excellence.
- Initiate cross-functional (Product, Business, Operations) collaborations with development teams throughout Razorpay and gather feedback and requirements. Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders.
- Ensure the team fully understands the goals and objectives of Razorpay as a company and how their work fits into 'the bigger picture.
Mandatory Qualifications:
- Total of 10+ years experience, 6+ years of experience in very large-scale applications, and 3+ years experience in actual people management.
- Strong problem-solving skills, data structures, and algorithms.
- Experience with distributed systems handling large amounts of data.
- Excellent coding skills in one of the languages PHP/Python/C++/Java.
- Very good understanding of Web Technologies.
- Very good understanding of any RDBMS and/or messaging.
Location: Bangalore
Ready to apply?
Apply to Razorpay Software Private LimitedThis is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
Team Lead, Technical Support
As a Technical Support Team Lead based in Bengaluru, you will lead a highly motivated, merchant-focused team that thrives on shared success. Your team serves as the initial point of contact for Adyen's global merchants, providing a service that directly impacts their ability to process payments and grow their businesses. You will guide them in collaborating directly with various Adyen teams across technology, commercial, and operational spheres to deliver the merchant support model. The team's extensive payments knowledge is invaluable to both our merchants and our internal teams. Adyen operates 24/7 on a "follow the sun" principle across different time zones.
What you’ll do
- Lead the team that is a key source of knowledge on the Adyen platform and APIs, the underlying technology stack, and industry-standard integration methods and best practices.
- Manage a team that works with peers distributed across the region and globe to provide top tier support to our merchants.
- Coach and mentor members of the team to excel at resolving technical challenges for Adyen’s merchants and grow their careers.
- Define and clearly communicate objectives and goals for the Support team.
- Track team progress and success using KPIs and data sets. Feed this back to the team to drive high performance and efficiency.
- Deal with merchant and senior management escalations across a variety of issues.
- Be an integral part of the global support strategy.
Who you are
- You are a people leader, and have at least 3 years of experience developing technical support teams.
- You understand different cultures within the region and are able to successfully lead/be part of geographically distributed teams.
- You are innovative, with strong problem-solving capabilities and able to define robust processes and procedures.
- You are able to serve as an escalation point for varied technical support requests and challenges.
- You are able to balance commercial requests with the technical support global strategy.
- You have an affinity with internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
- Payments or Fintech experience is not required, but you must be able to communicate your enthusiasm for the space.
- You have strong written and verbal communication skills.
- Must be willing to travel where required.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Ready to apply?
Apply to Adyen
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Team
The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.
We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.
Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.
Role Purpose
The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.
How You Contribute
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Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.
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Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.
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Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.
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Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.
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Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.
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Follows and contributes to processes, documentation, specifications, and APIs.
Skills, Competencies and Qualifications
Required
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Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.
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Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.
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Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.
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Awareness of web security best practices and the ability to implement security measures to protect applications and data.
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A portfolio of past projects showcasing full-stack design and development skills.
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Ability to work independently and as part of a collaborative team.
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Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.
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Ability to mentor other developers directly and via code reviews.
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Bachelor’s degree (or equivalent) in relevant discipline.
Desirable
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Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.
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Experience with Google Cloud Platform, Kubernetes, and CI/CD.
Other Requirements
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This position requires the ability to be On Call.
Key Relationships
There are no direct reports to this role. Key stakeholders include:
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Service owners and their teams
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Technical leadership and senior management, including VPs
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Engineering teams
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Network and Telecom teams
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Customer service teams
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Compliance and infosec teams
This is not a customer-facing role.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Senior System Engineer I
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
As a member of the Infrastructure team at SurveyMonkey, you will have a direct impact in designing, engineering and maintaining our Cloud, Messaging and Observability Platform. Solutioning with best practices, deployment processes, architecture, and support the ongoing operation of our multi-tenant AWS environments. This role presents a prime opportunity for building world-class infrastructure, solving complex problems at scale, learning new technologies and offering mentorship to other engineers.
What you’ll be working on
- Support and operate AWS environments following established best practices.
- Contribute to infrastructure automation using Terraform,CloudFormation,Ansible and CI/CD pipelines.
- Assist with deployments, monitoring, and troubleshooting production systems.
- Develop and enhance automation for infrastructure provisioning and deployments.
- Contribute to CI/CD pipeline improvements using tools like GitHub Actions,Jenkins, or GitLab.
- Work with containerized applications using Docker and Kubernetes.
- Implement and maintain monitoring, logging, and alerting systems.
- Work with tools like CloudWatch, Splunk, Grafana, Prometheus, or ELK.
- Participate in incident response and support efforts to improve system reliability and performance.
- Work closely with senior engineers and gradually take ownership of components.
- Participate in on-call rotations and support incident resolution.
We’d love to hear from people with:
- 5-7 years of relevant professional experience with cloud platforms such as AWS, Heroku.
- Experience with Terraform, Cloudformation Docker, Kubernetes, scripting (Bash/Python/Yaml), and helm.
- Experience with Splunk, Grafana/Prometheus, ELK (Elasticsearch/Logstash/Kibana).
- Experience instrumenting PHP, Python, Java and Node.js applications to send metrics, traces, and logs to third-party Observability tooling.
- Experience with GitOps and tools like ArgoCD/fluxcd.
- Ability to listen and partner to understand requirements, troubleshoot problems, or promote the adoption of platforms.
- Experience with GitHub/GitHub Actions/Jenkins/Gitlab in either a software engineering or DevOps environment.
- Familiarity with databases and caching technologies, including PostgreSQL, MongoDB, Elasticsearch, Memcached, Redis, Kafka and Debezium.
- Preferably experience with secrets management, for example Hashicorp Vault or AWS Secret Manager.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Your data
For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.
Ready to apply?
Apply to SurveyMonkey