Lead /Sr Lead -Technical Writer
Experience: 13-15+ years
Location: Bangalore

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents, and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

About the Role:

We are seeking a Lead Technical Writer with leadership capabilities to manage documentation initiatives across product lines, drive process excellence, mentor writers, and collaborate closely with Product, Engineering, UX, and Release teams. The ideal candidate has deep experience in technical content development, hands-on expertise with documentation tools and automation platforms, and an ability to leverage AI-driven content acceleration to scale the documentation function.

This role requires someone who can balance hands-on writing, people management, and strategic enablement, ensuring documentation is accurate, consistent, discoverable, and aligned with product vision.

Key Responsibilities: 

Leadership & Collaboration

• Lead a team of technical writers, providing guidance on writing standards, structure, and best practices.
• Own end-to-end documentation strategy across multiple product lines (SaaS, on-prem).
• Partner with Product Managers, UX Designers, Engineering Leads, and Release Managers to ensure timely, high-quality documentation.
• Define documentation processes, review templates, style guides, and standards for consistency.
• Support cross-functional initiatives such as onboarding experience, knowledge base development, and customer-facing documentation content.

Documentation & Technical Writing

• Create, review, and maintain high-quality technical content including product guides, Release Notes, KB articles etc
• Translate complex technical concepts (Networking, Cloud, Security, DevOps, Automation, etc.) into clear, simple, audience-appropriate documentation.
• Ensure content accuracy, readability, and alignment with product behavior and branding standards.
• Build and maintain client aids that go beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
• Passion for continuous learning, AI enablement, and modern documentation practices.
• Identify problem areas or structural deficiencies and proactively contribute to their improvement.

AI-Driven Documentation & Automation

• Use GenAI tools (ChatGPT, GitHub Copilot, Writer, etc.) to accelerate drafting, content summarization, quality checks, and content reuse.
• Implement AI-assisted documentation workflows (content repurposing, translation, metadata tagging).
• Contribute to structured content frameworks and knowledge models to enable future AI-driven documentation.
• Evaluate documentation automation tools and propose improvements for scale, accuracy and consistency.

Tools & Technologies:

Required:

• Documentation tools: MadCap Flare, Confluence, DITA/XML systems, Oxygen XML Editor
• Product documentation platforms: Git/GitLab/GitHub, CMS, Static site generators
• Diagramming tools: Visio, Lucidchart, Draw.io, Figma
• API documentation tools: Swagger / OpenAPI / Postman
• Content quality & proofreading tools
• AI tools for writing, content generation, and documentation automation
• Exposure to CI/CD pipelines
• Knowledge of HTML, XML, CSS, or scripting

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Communications, or related fields.
• 10–15+ years of experience in technical writing, with 3–5 years in a lead/managerial capacity.
• Strong understanding of software development lifecycle and agile methodologies.
• Strong written communication, editing, and information architecture skills.
• Ability to manage multiple projects, prioritize effectively, and deliver under tight timelines.

Why AppViewX?

AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our global footprint to India, North America, the United Kingdom, and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Role We are looking for a Staff Technical Writer based in Bangalore, reporting to the Manager, Technical Publications within the Technical Publications department. You will join a team at the forefront of cloud security, delivering a portfolio of capabilities in threat prevention, security, and business enablement. In this role, you will be a champion of innovation, making your mark on the product roadmap by transforming complex architecture into clear, impactful documentation.

What you’ll do (Role Expectations)

• Create high-quality technical documentation for Zscaler products

• Develop comprehensive API documentation to support developer integration

• Collaborate cross-functionally with subject matter experts from Engineering, Field Support, Sales, Training, and Product Marketing teams

• Lead and mentor fellow technical writers while supporting documentation project scheduling and management

• Contribute to the creation and maintenance of standards, style guides, and terminology best practices

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Technical Writing, Communications, or a related field (equivalent certifications also accepted)

• 8+ years of technical writing experience with demonstrated expertise in documenting REST APIs and related technologies

• Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON

• Proficiency in using collaborative tools like JIRA and Confluence

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of networking and cloud security concepts

• Experience with threat intelligence or the application of AI in cybersecurity

• API Documentation

#LI-Hybrid 

#LI-RG

About the role:

At HackerRank, content is how we shape the conversation around skills-first hiring, developer growth, and the future of technical talent. As a Content Writer, you will own the full journey from brief to published  writing LinkedIn posts, Twitter threads, product narratives, scripts, and long-form pieces that are sharp, specific, and built for audiences who can tell good writing from filler. 

What you’ll do

• Write across formats LinkedIn posts, Twitter/X threads, product narratives, video scripts, and long-form editorial  moving from brief to polished draft without needing multiple alignment rounds.
• Use Claude Code, ChatGPT, or similar AI tools to accelerate first drafts, then edit aggressively for voice, specificity, and stakes.
• Build content as a system develop pillar topics, maintain narrative arcs across a content calendar, and design pieces for reuse across channels.
• Adapt tone and message for distinct B2B audiences  CHROs, engineering leaders, recruiters, and developers  without collapsing them into the same corporate voice.
• Attend events, offsites, and customer conversations as an active listener and input-gatherer, turning those signals into content that reflects real stakes.
• Collaborate directly with product, marketing, and sales teams to translate roadmap updates, customer insights, and campaign themes into compelling copy.

Who you are

• 2–5 years of content writing experience in a B2B SaaS, tech, or developer-tools environment, with a portfolio that shows range across formats.
• Strong instinct for audience segmentation and you write differently for a CHRO than for an engineering leader, and it shows.
• Proven ability to hold strategy and execution simultaneously: you can take a content brief and run with it, without four rounds of alignment.
• Comfortable with AI writing tools (Claude, ChatGPT, Notion AI) as part of your daily workflow and you use them to go faster, not to avoid thinking.
• Skilled at building content systems, not just one-off pieces you think about pillar topics, reuse, and narrative arcs across a calendar.

Even better if you have

• Experience writing for developer or HR tech audiences  you understand what resonates with people who can smell a generic take from a mile away.
• Familiarity with SEO fundamentals and content distribution strategy, not just production.
• A background in or strong interest in the talent, hiring, or skills-development space.
• Experience building or contributing to a content calendar from scratch, not just executing against one.

You will thrive in this role if

• Being in the room matters to you. Customer calls, events and off-sites are inputs, not distractions.
• Content is infrastructure in your mind, not just output system, reuse and long-term narrative come before the first word.
• Fast iteration is your default shipping a draft that is 80% there beats waiting for perfection.

THE ROLE

Pure is seeking a Senior Content Writer with strong enterprise infrastructure expertise to join the Global Value Management team.

This role is responsible for developing high-quality, reusable, modular written content that enables the creation of compelling, enterprise-grade value propositions, proactive proposals and supporting technical, operational and commercial documentation.

You will apply your understanding of enterprise infrastructure architectures to synthesize complex technical, operational and commercial inputs from Product, Engineering, Value Consultants, Competitive Intelligence, CX, Partners and Sales into clear, structured customer narratives that articulate the business value of Pure solutions.

As the primary content writer within the team, you will help create and maintain the global master content library that underpins scalable proposal creation. You will enforce written content standards, ensuring outputs are governed, reusable and aligned to established messaging and quality standards.

WHAT YOU'LL DO

Build & Maintain Reusable Content

• Own writing of defined technical, operational and financial value levers for Pure solutions.
• Develop reusable modular components at multiple levels of detail (executive summary, standard narrative, detailed technical content). 
• Create persona and industry aware variations of core narrative where required.
• Consume and adapt existing Pure content (case studies, product documentation, analyst endorsements, services materials) for structured proposal use. 
• Maintain and evolve global master content in alignment with roadmap priorities and release cycles.

Technical and Value Writing

• Translate technical, operational and financial inputs into clear value narratives.
• Compile and synthesize inputs from cross-functional SMEs into customer-ready outputs.
• Independently engage SMEs to validate accuracy and secure approval.
• Balance technical credibility with executive-level clarity.

Proposal Content Building

• Develop best practice placeholder content for: Value propositions, Proactive proposals and Technical/operational/commercial Appendices
• Ensure content demonstrates strong narrative flow, clarity and business value articulation.
  
  

Support Select Engagements

• Participate in select live proposal engagements to refine standards and identify reusable content opportunities.
• Contribute written content for strategic proactive proposals where required.
  
  

Standards & Quality

• Co own content standards & contribute to QA processes and structured release management for written content.
• Establish clear stakeholder communication and approval protocols.
• Ensure all outputs adhere to messaging, quality and governance requirements.
• We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

Infrastructure & Technical Knowledge

• Strong knowledge of enterprise infrastructure technologies, with demonstrated experience writing about one or more of the following domains: (Enterprise storage (block, file, object), Compute and virtualization platforms, Hybrid cloud architectures, Data center, Infrastructure operations)
• Ability to confidently engage technical SMEs and interpret architectural and operational concepts.
• Experience synthesizing financial concepts into simple narrative form (taking input from SME’s not expected to have financial experience). 
• Comfort navigating multi solution portfolios and articulating integrated solution value.

Writing Expertise

• Exceptional written English skills, with the ability to produce precise, polished, executive ready content.
• Significant experience writing technical, solution or value-based content in an enterprise IT environment.
• Demonstrated ability to translate complex technical, operational and commercial inputs into clear, customer facing narrative.
• Experience building reusable, modular content or structured proposal components.
• Strong executive writing skills, including development of compelling summaries and structured appendices.

Process & Collaboration

• Proven ability to work cross functionally with Product, Sales, Marketing, Engineering and Services teams. 
• Experience independently driving SME engagement, review cycles and approvals.
• Strong version control, content lifecycle and revision management discipline.

Preferred:

• Experience supporting enterprise sales or value selling motions.
• Familiarity with proposal development and business case articulation.
• Exposure to modular content systems or AI enabled content tools.
• Experience operating in global organizations with standardized messaging frameworks.

#LI-ONSITE

Manager - PR

Role: PhonePe is hiring a Public Relations Manager to drive and shape the company’s external communications narrative. This role calls for a sharp writer and confident communicator with hands-on experience across both corporate and agency environments. Experience leading external communications for a startup will be an added advantage.

Job Responsibilities:

● Work closely with the PR head and the other business stakeholders to close PR calendar
● Independently conceptualize and plan PR campaigns, analyze results and suggest improvements
● Ensure end-to-end execution of the campaigns and announcements
● Manage and track the output of the external agencies
● Built strong cross-functional relationships both with internal and external stakeholders
● Be an advisor to the leadership team and internal stakeholders on the right messaging, forums and channels to use
● Create compelling stories using long form and various digital formats of writing.

Pre-requisites:

● A postgraduate degree or diploma in communications
● Minimum 5- 7 years’ experience in a corporate communications / public relations role
● Excellent written and verbal communication skills
● Good understanding of the media landscape
● Ability to identify and work with external partners and agencies
● Should be able to multitask seamlessly and manage multiple projects
● Good organizational and time-management skills
● Must be a team player who is eager to learn and grow
● Preferred from fintech or consumer tech PR experience background.

Couchbase is seeking a Senior Technical Writer to join the team at our Bangalore office. 

This role involves bolstering our documentation across all products with a focus on utilising GenAI in the writing workflow. Applicants must be able to demonstrate ability to use common AI platforms to boost their productivity while remaining responsible for documentation quality. This role has a focus on a developer skillset who can use their expertise to direct tools to create better documentation and then verify the output. It requires heavy interaction with engineering teams and PMs to understand user needs, use cases and the product itself.

Key Responsibilities:

• Own technical documentation writing tasks
• Leverage AI to improve documentation efficiency and quality
• Guide the team on GEO and GenAI writing, tooling and integrations
• Work with other teams to integrate or manage access to docs assets
• Present to the team to level up their skillsets with GenAI

Specific skills:

• 8+ years of experience in technical writing, preferably in a database-focused role.
• 4+ years of experience in an engineering or cloud ops role with significant AI involvement (AI involvement for that last 18 months at least) 
• Demonstrated proficiency in writing agentic applications
• Proficient with Git, docs-as-code and static sites
• Proficient with GitHub, AWS, Azure, VSCode
• Experience using GenAI to improve documentation
• Experience with API documentation
• Proficient in Python and at least 1 other modern language

About Moniepoint

Everyone has a dream, and achieving that is key to their happiness. Moniepoint Inc is on a mission to provide financial happiness for people of the world by powering the dreams of businesses, their employees and customers. Since 2015, we have grown to 1500 employees and process over $100 billion annually for 1.8 million merchants through our all-in-one digital financial services platform. Moniepoint Inc through its subsidiaries which include Moniepoint MFB and TeamApt ltd offers payments, banking, credit and business management tools. We currently process the majority of the POS transactions in Nigeria and are Africa’s second-fastest-growing fintech.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

At Moniepoint, data is the lifeblood of our financial operating system. The Head of Data Governance is a senior leadership role responsible for ensuring that this lifeblood is high-quality, secure, and accessible. You will architect and champion the enterprise-wide data governance framework, transforming how 13 million+ people’s data is managed and protected.
Reporting to the Head of Enterprise Data, you aren't just a policy writer; you are a cultural catalyst. You will lead a "virtual team" of Data Stewards across the company, ensuring that while they sit within diverse units like Finance or Sales, they operate with a unified, gold-standard approach to data accountability.

About You

The Architect: You don't just see data; you see the structures that make it reliable. You enjoy building blueprints that balance strict compliance with the speed required by a fast-growing fintech.
The Influencer: You excel in a "Hub and Spoke" model. You can lead and inspire teams that don’t report to you directly, turning departmental data stewards into a cohesive community.
The Tech-Fluent Leader: You speak "Engineering" as well as you speak "Business." You understand how to automate governance so it becomes a feature of the workflow, not a bottleneck.
Ethical Guardian: You are passionate about data privacy (GDPR/NDPR) and believe that responsible data management is a competitive advantage, not just a regulatory chore.

What you will get to do:

1. Strategic Leadership & Framework Design

• Governance Roadmap: Develop and execute a long-term strategy that aligns with Moniepoint’s mission to build the financial OS for emerging markets.
• Policy & Standards: Author and maintain global policies (Privacy, Retention, Naming Conventions) that are clear, actionable, and "Regular Guy" friendly.
• Operating Model: Define our domain-driven structure and clarify data ownership across the company to eliminate ambiguity.

2. Functional Leadership of the Stewardship Team

• Orchestration: Direct the strategic priorities of Business Unit Data Stewards, ensuring they have the tools and training to succeed.
• Community Building: Create a "Data Governance Academy" to onboard, certify, and mentor stewards across the organization.
• KPI Alignment: Set the functional goals that define what "good" looks like for data quality within each business unit.

3. Tech Stack & Automation Ownership

• Platform Strategy: Select and manage our governance platforms (e.g., Atlan, Collibra, or Microsoft Purview), ensuring they integrate seamlessly with our data lake.
• Metamodel Design: Configure tools to link business terms to physical technical assets, creating a transparent data lineage.
• Governance-as-Code: Partner with Data Engineering to automate quality checks and PII masking within the CI/CD pipeline.

4. Risk, Compliance & Culture

• Enterprise DQ Reporting: Build "Data Health Dashboards" for the Executive team to provide visibility into our data reliability.
• Change Management: Lead the cultural shift from "data is IT’s problem" to "data is a strategic business asset."
• Literacy Programs: Develop workshops to empower non-technical staff to read, interpret, and respect data.

Qualifications:

• Experience: 9+ years of leadership experience in Data Governance, Data Engineering, or Data Strategy within a high-growth environment.
• Technical Proficiency: Advanced SQL and Python skills are essential. You should be comfortable auditing a data platform directly and working with APIs for automation.
• Framework Expertise: Deep knowledge of modern data architectures (Data Mesh, Data Vault 2.0) and how to apply governance within them.
• Regulatory Knowledge: Intimate familiarity with NDPR, GDPR, and fintech-specific data regulations.
• Education: A Bachelor degree in Computer Science, Engineering, Mathematics, or a related quantitative field (or equivalent practical experience).

What Success Looks Like

• Initial 6 Months: A defined Data Governance roadmap is approved, and the first "Data Health Dashboard" is live for critical data elements.
• The 1-Year Mark: Every major business unit has a certified Data Steward, and automated lineage is active for our core financial products.
• Culture: Data Governance is no longer viewed as a "blocker" but as the foundation that allows our product teams to build faster and safer.
  

What we can offer you

• Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical panel interview with Department Leads
• Technical take-home assessment
• A behavioral and technical interview with a member of the Executive team
• All interviews stages are Virtual