***** This role is based in Scottsdale, AZ - Office days are Tue to Thur *****

This is your chance to break into sales, business, and client success—even if you have zero experience.

Who We Are

We’re building the future of real estate — today.

HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.

Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success.

Who You Are

HomeLight is looking for a Sales Associate - Realtor Software to join our growing sales organization. In this role, you’ll focus on driving adoption of HomeLight’s software products by engaging real estate agents and introducing them to tools that help streamline their business.

This is a true outbound, B2B SaaS sales role where you’ll be responsible for prospecting, building relationships, and closing new business. You’ll be selling subscription-based products, including HomeLight Offers  and HomeLight Listings Management 

This role is ideal for someone early in their career (0–2 years of experience), preferably with some exposure to real estate, who is excited to develop strong sales fundamentals in a fast-paced, high-growth environment.

What You’ll Do

• Proactively cold call and outbound prospect real estate agents to introduce and sell HomeLight’s software products
• Educate agents on the value of HomeLight Offers and Listings Management, positioning them as tools to improve efficiency and grow their business
• Manage a high-volume outreach cadence across phone, email, and text
• Build rapport with agents and run a consultative sales process to close monthly subscription deals
• Consistently meet or exceed activity and revenue targets
• Maintain accurate pipeline and activity tracking in CRM tool.

What We’re Looking For

• 0–2 years of experience in sales, real estate, or customer-facing roles
• Some familiarity with the real estate industry (preferred but not required)
• Comfort with cold calling and outbound sales
• Strong communication skills and ability to build rapport quickly
• Competitive, goal-oriented mindset with a desire to close deals and drive results
• Coachable and eager to learn in a fast-paced environment
• Organized with strong follow-through and attention to detail
• Comfortable using CRM tools and sales technology

Benefits and Perks

• Medical (Aetna or Kaiser), Dental & Vision (Guardian)
• Long-Term Disability & Short-Term Disability
• Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
• 401k (Vestwell), Life Insurance (Guardian) & Pet Insurance (Nationwide)
• Commuter benefits are offered in certain locations
• PTO, including Volunteer Days to give back to your community
• Annual Anniversary Perks, including one month paid sabbaticals!
• HomeLight Services to help you with buying and selling your home

Let's chat!

HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially.

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Accounting Coordinator

Reports to: Business Unit Controller

FLSA Status: Exempt

Location: Phoenix, AZ (Full-Time In-Office

Position Summary:
The Accounting Coordinator supports the accounting operations of the business unit by performing a variety of financial and administrative tasks. This role ensures accurate recordkeeping, timely processing of transactions, and compliance with company policies. The position works closely with internal teams and reports directly to the Business Unit Controller.

Key Responsibilities:

• Coordinates and answers correspondence between business unit and Corporate office
• Prepare, review, and maintain financial records, reports, and spreadsheets
• Reviews payment journals, reviews and approved Overhead related vendor invoices
• Maintain organized and up-to-date financial documentation and filing systems
• Support internal and external audits by gathering required documentation
• Communicate with vendors, clients, and internal departments regarding billing and payment inquiries
• Ensure compliance with company policies, procedures, and accounting standards
• Handles Avalara tax implementation and maintenance, compliance for the business unit sales tax exemptions.
• Records automatic payments from bank account and ensures proper documentation is attached.

Qualifications:

• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 3-5 years of relevant accounting or bookkeeping experience
• Working knowledge of accounting principles and practices
• Proficiency in accounting software and Microsoft Excel
• Strong attention to detail and organizational skills
• Effective communication and problem-solving abilities

Preferred Skills:

• Experience with ERP systems
• Ability to manage multiple priorities and meet deadlines
• Strong analytical skills with a focus on accuracy

Work Environment

• Full-time, in-office role (Monday–Friday)
• Collaborative team environment with direct exposure to leadership
• Deadline-driven, especially during month-end close

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Tucson, AZ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

#LI-JJ1

#LI-3

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.  

• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency 

• Ensure engagement with customers and provide a friendly and easy to shop environment 

• Continue to build the client relationship daily with our customers 

• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities 

• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor 

• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and  

knowledge of all aspects and details 

• Leverages company tools, incentives, and strategies to support meeting store goals 

• Resolve client needs quickly & effectively ensuring customer satisfaction 

• Educates guests and staff on our product, community and culture 

• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership 

• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement  

and daily replenishment excellence 

• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures 

• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment 

• Passion for customer service and delivering exceptional experiences 

• Aligns with and embodies ALO’s Guiding Principles 

• Self-motivated with a desire to achieve results and excel individually, and as a team 

• Requires constant movement in and around all areas of store 

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

#LI-JJ1

#LI-3

#li-onsite

Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Ready for a strong start?

Whether you're walking across the stage this spring or a year or two into the workforce and looking for something with more runway, Caribou is worth a look. We don't expect you to arrive as a seasoned sales professional — we'll build you into one. Our 16-week paid training program is designed to translate your existing skills into a FinTech career with real earning potential from the start.

About the Role

This role is a great fit if you've recently graduated or have early experience in retail, hospitality, customer service, insurance sales, college admissions, or financial services. As a Loan Advisor, you'll handle inbound calls and warm leads, (no cold calling!), consulting with customers to help them refinance their auto loans.

In this role, you will…

• Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings
• Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts
• Effectively manage and maintain a large pipeline of prospective customers
• Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines
• Process finance deals accurately and fairly through financial sources to secure funding
• Perform needs assessments, overcome objections and manage the expectations of customers
• Other duties may be assigned

Location and Schedule

Based in Chandler, AZ (Greater Phoenix area). The first two weeks of training are in-office five days a week, followed by a hybrid schedule of four days in office and one day remote for the remaining 12 weeks. After training, there is potential to shift to a more flexible hybrid arrangement based on hitting production goals.

Hours fall within our standard operations window of Monday through Friday, 7AM to 7PM MT (hours of operation subject to change in the future). You'll also work one weekend shift (Saturday or Sunday, 8AM to 5PM MT) every four weeks, with a flex day off in exchange.

About You

You have...

• A degree from a recognized college or university
• Strong customer service skills and a natural ability to build rapport
• Clear communication and active listening skills
• The ability to absorb information quickly and apply it in real-time conversations
• Comfort learning new technology and navigating multiple software platforms
• Strong time management and organizational habits
• Bilingual in Spanish and English is a plus

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes: 

• Competitive compensation: $50,000 base with monthly commission structure, average annual earnings for the first year are $75,000 with the ability to exceed the average due to uncapped commission potential.
• Paid training and onboarding period of 16 weeks to set you up for success.  You will be eligible to participate in the sales commission plan during your first full month of employment.  
• Equity options in the Company
• 401(k) retirement plan
• Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
• Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance
• Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance
• Up to $1,000 per year for eligible professional development expenses
• Employee referral program

Overview:

Guidepoint’s Client Service team connects leading consultancies with the subject-matter experts they need to make informed business decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.

Who We Are:

• High-performing team driven by execution, accountability, and consistent client impact
• Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• Team committed to developing talent through hands-on mentorship, coaching, and leadership support
• Workplace that embeds continuous learning and career development as a core part of how we grow and excel
• Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What You Have:

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:

• Are ambitious and thrive in competitive and fast paced environments
• Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
• Quickly understand the commercial context behind client requests and identify the most relevant experts
• Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
• Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
• Are resourceful, intellectually curious, and are driven to continuously learn
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

What We Offer:

The annual base salary for this position is $55,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.

For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $62,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.

You will also be eligible for the following benefits:

• 15 days of PTO, 10 paid holidays, and sick leave
• Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
• 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
• Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
• Unlimited access to self-paced learning through LinkedIn Learning
• In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
• Annual company-sponsored athletic leagues and wellness activities
• Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
• Casual work environment with regular team-building events and social activities

Interview Process:

• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment
• Complete a timed simulated client request project and gain more insight into the role
• On-site interview with team members
• Final decision and feedback

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com

#LI-MW1

#LI-HYBRID

Overview:

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.

Who We Are:

• High-performing team driven by execution, accountability, and consistent client impact
• Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• Team committed to developing talent through hands-on mentorship, coaching, and leadership support
• Workplace that embeds continuous learning and career development as a core part of how we grow and excel
• Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What you have:

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:

• Are ambitious and thrive in competitive and fast paced environments
• Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
• Quickly understand the commercial context behind client requests and identify the most relevant experts
• Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
• Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
• Are resourceful, intellectually curious, and are driven to continuously learn
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

What We Offer:

The annual base salary for this position is $55,000. Additionally, this role is eligible for a yearly bonus of up to $4,000 based on performance.

For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $62,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.

You will also be eligible for the following benefits:

• 15 days of PTO, 10 paid holidays, and sick leave
• Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
• 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
• Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
• Unlimited access to self-paced learning through LinkedIn Learning
• In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
• Annual company-sponsored athletic leagues and wellness activities
• Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
• Casual work environment with regular team-building events and social activities

Interview Process:

• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment
• Complete a timed simulated client request project and gain more insight into the role
• On-site interview with team members
• Final decision and feedback

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com

#LI-MW1

#LI-HYBRID

Overview:

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.

As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint’s global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.

Who We Are:

• High-performing team driven by execution, accountability, and consistent client impact
• Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• Team committed to developing talent through hands-on mentorship, coaching, and leadership support
• Workplace that embeds continuous learning and career development as a core part of how we grow and excel
• Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own:

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What You Have:

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role

Successful Associates:

• Are ambitious and thrive in competitive and fast paced environments
• Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
• Quickly understand the commercial context behind client requests and identify the most relevant experts
• Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
• Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
• Are resourceful, intellectually curious, and are driven to continuously learn
• Communicate clearly and professionally, both verbally and in writing
• Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively

What We Offer:

The annual base salary for this position is $55,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.

For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $62,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.

You will also be eligible for the following benefits:

• 15 days of PTO, 10 paid holidays, and sick leave
• Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
• 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
• Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
• Unlimited access to self-paced learning through LinkedIn Learning
• In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
• Annual company-sponsored athletic leagues and wellness activities
• Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
• Casual work environment with regular team-building events and social activities

Interview Process:

• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment
• Complete a timed simulated client request project and gain more insight into the role
• On-site interview with team members
• Final decision and feedback

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com

#LI-MW1

#LI-HYBRID

About Us

At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights.

Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes.

With offices in Phoenix, Raleigh, New York, London, Reading, Hong Kong, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights.

For more information, visit our website.

Opportunity:

We are seeking motivated professionals to join our dynamic Client Management Team in Phoenix, AZ in July of 2026.

This role offers a unique chance to connect industry experts with clients, driving their success. You will kick off your career at VISASQ/COLEMAN with a comprehensive 12-week training program, designed to prepare you to independently work as an Associate as a member of our Client Management team.

Key Responsibilities Post-Training Academy Completion:

• Expert Recruitment: Recruit new experts for our network while vetting our internal database to identify the best candidates for specific project needs.
• Industry Research and Expert Vetting: Use your knowledge of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for specific projects.
• Coordinating Client Communications: Prioritize projects effectively while managing communications with newly recruited experts and organizing meetings between experts and clients.
• Compliance and Integrity: Master compliance standards across various industry sectors and uphold these standards to ensure the integrity of all client engagements.
• Networking and Research Skills: Utilize your networking skills to engage with top professionals across industries, applying critical research techniques to support informed decision-making and identify suitable experts for client projects.
• Project Coordination: Manage timelines and deliverables across multiple projects while understanding client needs through tailored solutions that drive successful engagements.
• Negotiation Skills: Build strong negotiation skills to advocate for optimal outcomes in expert engagements.

This position offers a unique opportunity to thrive in a dynamic environment and contribute meaningfully to our clients’ success while driving your own professional growth.

The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties Client Management Associates can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Client Management Associates respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate. 

Ideal Candidates Will Have:

• A Bachelor’s degree or relevant equivalent experience.
• Exceptional verbal and written communication skills.
• A proactive attitude with a knack for problem-solving and adaptability.
• Strong organizational skills, time management abilities, and attention to detail.
• Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian) are a plus but not required.
• Prior sales, recruiting, or management experience is welcomed.

Note: Must be authorized to work in the United States.

Why Join Us?

At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer:

• Competitive Compensation: Benefit from a rewarding compensation package that includes performance-based commission earnings and/or discretionary bonus, which may be awarded on monthly, quarterly or annual basis, depending on your role.
• Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions.
• 401K Contributions: Planning for your future? We’ve got you covered!
• Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy.
• Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off.
• Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles.
• Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.
• Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us.
• Employer Provided Technology: All necessary technology will be provided to facilitate your work.
• Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days.

As an Associate, you will have the opportunity to launch your career in the rapidly growing market research industry, where your success is our primary focus. At VISASQ/COLEMAN, we are committed to seeing you thrive, supporting your professional development with mentorship programs and continuous learning opportunities. Our open and collaborative environment ensures every voice is heard as we work together to make insightful connections possible.

Become a part of our dynamic team and build a better future—one insightful connection at a time!

A Client Management Associate’s salary compensates them for all hours worked, which may vary from week to week. Client Management Associates carry an FLSA-exempt status and are not eligible for overtime pay.

Equal Opportunity Employer:
At VISASQ/COLEMAN, we pride ourselves on being an equal opportunity employer. Please note that all VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as part of the employment condition.

About the role: We are hiring frontline sales professionals to be part of a diverse and elite biopharma sales team dedicated to helping patients in need. With a laser focus on the eye care customer, the Territory Leader will be responsible for territory disease state education along with the launch and ongoing growth of XDEMVY. They will deliver high standards for the ongoing launch and beyond and will champion a culture of outstanding performance, compliance and full ownership of all activity and results. The Territory Leader will be experts in account management, business ownership, sales execution, resource utilization, and they will build and foster relationships with key eye care customers. The Territory Leader will relentlessly pursue excellence to maximize sales in their territory while learning to adapt to changes and needs of the business. In doing so, they will have the unique opportunity to meaningfully contribute to the growth and performance of Tarsus. This critical sales role will be ideal for someone who thinks strategically, operates with tactical precision and strives for excellence.

Geography: the ideal candidate lives in Tucson, SE Valley, Tempe, Chandler or Gilbert.

Let’s talk about some of the key responsibilities of the role:

Account Management & Eye Care Experts

• Experts in eye care clinical information: anatomy, disease state, products, XDEMVY and office treatment patterns
• Experts in selling skills and account development including building relationships with all key stakeholders
• Experts in pull through tactics with a full understanding of managed care hurdles
• Understand all functions within an ophthalmology/optometry practice and how their roles impact product prescribing and pull through
• Maximize managed care opportunities within the territory and have an understanding of how it impacts the District, Region and Nation and share important feedback
• Understand key opinion leaders within respective geographies and foster engagement with Tarsus leadership
• As eye care experts, champion compliant promotion in alignment with our corporate values

Business Acumen & Sales Execution

• Drive top tier execution by exceeding sales performance goals and key productivity metrics across the territory
• Use expert analytical skills to guide highly productive activity – prioritize key customer engagements, drive reach and frequency to extend depth and breadth of product trial and utilization
• Drive a successful launch and ongoing performance by monitoring all key performance metrics weekly, monthly, quarterly, and annually – ability to adjust approach as needed based on data
• Ensure actionable business plans are set - align all selling activities to drive impact
• Share ongoing insights with leadership and internal stakeholders to ensure feedback is captured
• Personal accountability for driving the highest standards of ethics and compliance

Business Owners & Culture Champions

• Drive our culture of commitment, empowerment and teamwork which includes extreme ownership, high accountability, continuous improvement and relentless pursuit of excellence
• Achieve success and be prepared to adapt in a complex selling environment partnering with many stakeholders: district leaders, marketing, market access, medical affairs, sales ops, inside sales, training, and other important stakeholders
• Provide frontline feedback and intel to sales leadership and the broader organization
• Ensure PDMA compliance and adhere to all company & industry compliance guidelines
• Share ongoing best practices among peers and leadership to elevate national performance
• Maximize all key resources that lead to territory success

Factors for Success:

• Bachelor’s degree in business, science, or related field or commensurate experience
• 2+ years pharmaceutical sales / relevant healthcare sales experience or a proven track record of business to business sales - required
  • Proven track record of pharmaceutical launch experience - strongly preferred
  • Eye Care experience- preferred
• Established track record with evidence of excellent problem solving and collaboration
• Highly adaptable to change, able to quickly pivot and respond given new market information in a fast-paced environment
• Strong communication and change management skills
• Proven ability to escalate difficult issues and make tough decisions
• Established track record in the following job competencies:
  • Selling skills
  • High performance
  • Impact & influence
  • Customer focus & account management
  • Maximizing resources
  • Analytical skills
  • Relationship building
  • Decision making & judgment
  • Teamwork & collaboration
  • Adaptability & GRIT

A Few Other Details Worth Mentioning:

• This is a field-based position reporting to the District Sales Leader
• Geography: the ideal candidate lives in Tucson, SE Valley, Tempe, Chandler or Gilbert.
• Travel will be required within the selling geography and beyond to sales meetings, possibly across various customer conventions and occasional travel to HQ in Irvine CA
• 40% - 50% travel required in some larger geographies
• Territory Leader Salary Range;
• • Associate Territory Leader – 2+ years proven B2B selling - $110,000
  • Territory Leader – 1-2 years pharma selling - $123,000
  • Territory Leader – 2-5 years pharma selling - $139,000    
  • Sr. Territory Leader – 5-8 years pharma selling - $145,000            
  • Sr. Territory Leader – 8+ years pharma selling - $161,000

At Tarsus, we understand the importance of attracting and retaining top talent. In addition to a competitive base pay, we offer an incentive bonus, stock equity, and comprehensive benefits. The base pay range reflects the target range for this position, but individual pay will be determined by additional factors such as job-related skills, experience and relevant education or training. Our benefits include health, dental and vision insurance benefits to ensure your well-being. We believe in work-life balance and offer generous paid time off, including vacation, holidays, and personal days. For more details regarding Tarsus benefits, please visit: https://eb.alliant.com/26tarsusbenefitssnapshot.

#LI-Remote

Hi, we're Oscar. We're hiring an Associate, Tax to join our Accounting organization.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Tax Associate is responsible for income tax compliance including preparation of tax provisions under Generally Accepted Accounting principles (GAAP) and Statutory reporting,  and supports the federal, state and local tax return processes. This role also supports tax planning and projects.

You will report into the Senior Director, Tax.

Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $87,000 - $114,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:

• Prepare annual and quarterly GAAP and Statutory tax provisions.
• Assist with the preparation and review of the  U.S. federal, state, and local tax returns as well as estimates and payments for the corporate holding company and insurance subsidiaries.
• Prepare tax forecast modeling. 
• Prepare monthly tax journal entries and  quarterly tax reconciliations.
• Assist with sales and use, and other indirect tax compliance functions.
• Maintenance and timely adherence to tax compliance calendar.
• Prepare financial data, analysis and modeling to support tax projects.
• Prepare audit and notice responses. 
• Work closely with areas of Finance and the business to support other tax compliance and planning projects as needed.
• Identity and implement process improvements.

Requirements:

• 4+ years of tax experience in a public accounting firm or equivalent experience in a corporate tax department.
• Bachelor’s degree preferably in Accounting or 4 years commensurate experience.

Bonus points:

• CPA and/ or Master’s of Taxation.
• Experience with preparation of the corporate tax provision.
• Insurance experience.
• Statement of Statutory Accounting Principle (SSAP) 101 tax reporting.
• Experience implementing tax provision software.

Office Address: 5601 N Pima Rd. Scottsdale, AZ 85250

Realtor.com is currently looking for a talented individual to join our team in the role of Digital Sales Consultant Associate, which is a unique and exciting inside sales role. As a member of this team, you will be required to make a high volume of outbound calls to sell our lead generation product called Connections Plus. Our solution provides real estate agents and brokers with real time buyer leads. We’re interested in people who are hungry sales professionals with a desire to close sales for our realtor.com division which is the industry leader in both content and traffic.

What we Offer:

We offer a competitive salary, which consists of a $55,000 base + uncapped commissions for an On Target Earnings of $120,000. Top performers make over $200,000! The average sales representative that completes their 3rd month earns ~$85k annualized in their 2nd and 3rd months so there is legitimate earning potential right out the gates if you hit the ground running!

We also offer a robust and industry-competitive benefit package starting on day one such as Medical/Dental/Vision/401k.

How We Work:

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. To be considered for this role, you must reside within a commutable distance to our Scottsdale, AZ office.

This is a hybrid role (3 days of your choice in office, 2 days remote) with a set schedule of Monday through Friday from 7:30am to 4:30pm MST.

What you’ll do:

• Generate new business sales to real estate agents and brokers through high volume outbound cold calling (100+ per day)
• Sell our lead generation product called Connections plus which provides real time buyer leads to real estate agents and brokers along with selling other seller, marketing, and branding solutions.
• Utilize a script to speak to key product features, overcome objections, and the ROI prospects stand to make
• Consistently achieve performance goals and key KPI’s– including productivity (call and talk time) and compliance requirements
• Must thrive working in a fast-paced environment where collaborative competition and performance is rewarded

What you’ll bring:

• 3+ years’ experience and proven success in tele-sales (cold calling preferred)
• Demonstrated success in achieving and exceeding sales goals through new customer acquisition and a high level of urgency with outbound prospect follow up
• Excellent verbal and written communications skills.
• Experience with Salesforce CRM or other CRM platforms, with strong computer skills and the ability to manage multiple platforms simultaneously.
• Exudes confidence on the phone and is unafraid to ask questions, offer suggestions and solutions while anticipating their customers’ needs
• Must have the ability to maintain a positive and ‘solution minded’ mindset when faced with challenges, obstacles, and objections from prospective customers.

How we Reward you:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Working Conditions: 

Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, and other office equipment.

Job Summary:

The CXM will be responsible for building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services, and driving client satisfaction and retention. This role requires a proactive approach to problem-solving, a customer-first mindset, and the ability to work cross-functionally with internal teams. The Client Experience Manager is the communication liaison for clients. They must effectively manage client needs, expectations and quickly resolve client issues.

Duties and Responsibilities:

• Act as the primary point of contact for assigned customers, establish and maintain relationships with key decision makers, and guide them through onboarding, adoption, and ongoing support.
• Conduct regular business reviews (Client Success Plans) to develop a deep understanding of the clients technical stack and business objectives.
• Identify and communicate opportunities for the client to successfully consume Abacus's products and services and provide tailored solutions that align with their needs.
• Own day-to-day pipeline management, including lead tracking, qualification, follow-ups, and deal progression from initial contact through close.
• Proactively schedule and conduct in-person client meetings, when feasible, to strengthen relationships, understand client needs, and drive deal progression.
• Advocate for the client by collaborating with internal teams to address issues, share feedback, and improve the customer experience.
• Provide timely action and responses to ad-hoc client requests and questions related to service offerings, products, projects, and billing.
• Handle escalations effectively, ensuring timely resolution of client concerns while maintaining strong relationships.
• Identifies at-risk client relationships and collaborate with internal team to identify issues and implement solutions and "get well" plans to remedy client concerns.
• This is a hybrid role requiring 2-3 days per week in an office location as determined by the business and organizational needs.
• All other duties assigned.

Qualifications and Experience:

• Associate's Degree in Computer Science or similar preferred.
• 3-5+ Years in Customer Success, IT, or technical account management required.

Knowledge, Skills, and Abilities:

• Exceptional communication, presentation, and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to manage multiple clients and prioritize tasks in a fast-paced environment.
• MSP, IT or Technical Support experience.
• Understanding of backup/disaster recovery concepts.
• Familiarity with cloud and cybersecurity services(Azure, AWS, etc.) and regulatory compliance.
• Possesses a solid understanding of networking fundamentals, including firewalls, switches, routers, access points, and Wi-Fi systems. Demonstrates the ability to explain, and guide clients through networking discussions.
• Advanced understanding of IT service management frameworks and deep knowledge of MSP service delivery models.
• Strong cross-functional team coordination skills.
• Strategies for addressing and resolving client concerns effectively while maintaining relationships.
• Taking responsibility for client outcomes and following through on commitments.
• Demonstrated ability to build trust and rapport with clients at all levels of an organization.
• Principles and practices of relationship management, client lifecycle, and retention strategies.
• Experience with MSA or Support ticketing systems (ConnectWise, Autotask, Service Now, JIRA, Salesforce).

Attributes That Will Drive Success:

• Time management mastery.
• Ability to learn and retain new technology and skills, team player, maintain calm and present yourself professionally in high stress situations.
• Strong communication skills to deliver prompt responses while demonstrating a high level of ownership over the issue.
• Service excellence dedication.
• Initiative-taking approach.
• Process improvement orientation.
• Account management, sales or client negotiating skills.
• Alignment with Abacus’s core values of Act with Integrity, Work and Win Together, Keep Learning and Growing, Turn Disruption into Direction

Proactively drive sales and services to new and existing clients by providing innovative solutions 
to all of their employee benefits needs.

ESSENTIAL FUNCTIONS

• Consult with clients to understand business needs and objectives; identify and qualify potential sales opportunities; create 
  and execute strategy independently driving consistent results.
• Demonstrate advanced knowledge of customer industry including terminology, technology trends, challenges and 
  government regulations; demonstrate ability to match optimal insurance products to client’s unique business needs.
• Build and maintain relationships founded on trust with key decision makers or potential influencers; nurture relationships 
  over longer sales cycle.
• Effectively utilize all resources within department to exceed client expectations; actively collaborate with resources outside 
  department to maximize sales opportunities.
• Represent company at trade association meetings, carrier forums and industry gatherings.
• Responsible for mentoring of ‘rookie’ producers. 

TECHNICAL FUNCTIONS

• Proficiency in MS Office products (Excel, Word, Outlook, PowerPoint)
• Demonstrated ability to manage pipeline data and measure performance standards to ensure achievement of sales goals

REQUIRED EXPERIENCE

• Associate Consultant to have sales internship experience
• Experienced Consultant to have B2B sales consulting experience or relevant industry sales experience
• Demonstrated skills: coachable and competitive entrepreneurial spirit; high degree of self-motivation and discipline
• Excellent written and verbal communication skills; demonstrated facilitation, negotiation and persuasion skills

REQUIRED EDUCATION/CERTIFICATION

• Bachelor’s degree in Sales, Business, Entrepreneurship or related business discipline

SUMMARY

Deliver expert consultation and outstanding service to Employee Benefits clientele. Responsible for helping clients navigate their benefit needs with short- and long-term solutions through planning, evaluating, implementing and managing employee benefits.

ESSENTIAL FUNCTIONS

• Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility
• Lead the renewal and marketing process, including preparing and distributing RFP packets
• Analyze and view proposals; provide recommendations to the Sales/Consulting team
• Work with Consultant in the preparation of new and renewal service contracts
• Verify receipt of final client contract from carrier/TPA/vendor; review final contract to ensure reflection of negotiated terms
• and accuracy of data
• Coordinate plan design changes, contract changes and carrier changes
• Review and maintain executed client contracts, plan documents, SPDs, Business Associate Agreements and amendments
• Develop and maintain productive relationships with key personnel at TPAs, carriers and vendors; service as primary internal
• contact for service needs
• Work with Health Risk Management team in the analysis of claims data and development of additional value-add reporting
• Ensure information in Benefit Point is up-to-date and accurate

TECHNICAL FUNCTIONS

• Highly proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Familiar with the use of an Agency Management System and Document Management System

REQUIRED EXPERIENCE

• Preferred minimum of 5+ years of experience with client-facing customer service and/or marketing with an in-depth knowledge of the insurance brokerage business; preferably with self-funded benefit plans, medical stop loss and ancillary coverages
• Demonstrated skills: problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow through and ability to work independently
• Excellent verbal and written communication skills; professional presentation skills

REQUIRED EDUCATION/CERTIFICATION

• Bachelor’s Degree preferred
• Life & Health License

Hi, we're Oscar. We're hiring a Salesforce Platform Solutions Architect to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

As a Salesforce Platform Solutions Architect, you will oversee the overall health, governance and vision of our salesforce ecosystem (Marketing Cloud, Data Cloud, Sales Cloud, and Service Cloud). You will will serve as the bridge between business and operations, ensuring the platform provides a secure, scalable and unified foundation for growth, retention and engagement efforts. 

You will report into the Associate Director, CRM. 

Work Location:

This position is based in our Tempe office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $134,136.00 - $176,053.50 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Partner with leadership to develop the platform roadmap, driving execution by  translating  business objectives into actional workstreams and enhancements, ensuring investments drive measurable value and align with overall platform vision 
• Serve as the primary liaison between Marketing, Data, Tech, and Growth Ops, translating complex business requirements into tangible technical solutions.
• Architect a unified marketing and sales technology stack, working with leadership in defining a shared infrastructure strategy that eliminates silos and optimizes the end-to-end customer journey..
• Design and enforce data integrity standards like shared audience rules, naming conventions, and shared data models to ensure data synchronization across all clouds.
• Manage vendor and partner relationships, including our Salesforce account teams and implementation partners.
• Design and champion platform adoption and training programs/materials to ensure teams are aware of, and can leverage new features and capabilities. 
• Compliance with all applicable laws and regulations. 
• Other duties as assigned. 

Requirements:

• 6+ years of experience in designing, implementing and managing salesforce solutions within an enterprise environment across multiple clouds, particularly marketing cloud, data cloud and sales cloud.
• 4+ years of experience in cross-cloud integrations, defining shared infrastructure to ensure reliable data synchronization and governance. 
• Salesforce certified Application Architect and System Architect.

Bonus points:

• Data cloud certification.