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Job Summary
As our Customer Experience (CX) Manager, you will be responsible for managing a portfolio of Abacus customer relationships to provide guidance on best practices and use of the Abacus platform. Additionally, you will gather intelligence which can be used to enhance the customer experience as it relates to the delivery of our technology services.
Responsibilities (including but not limited to the following as required)
Skills
Qualifications
The Benefits of Working for Abacus:
Salary DOE: 125-135k base + commission
Ready to apply?
Apply to ABACUS
Job Summary:
The CXM will be responsible for building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services, and driving client satisfaction and retention. This role requires a proactive approach to problem-solving, a customer-first mindset, and the ability to work cross-functionally with internal teams. The Client Experience Manager is the communication liaison for clients. They must effectively manage client needs, expectations and quickly resolve client issues.
Duties and Responsibilities:
Qualifications and Experience:
Knowledge, Skills, and Abilities:
Attributes That Will Drive Success:
Ready to apply?
Apply to ABACUS
Share this job
Job Summary:
The CXM will be responsible for building and maintaining strong relationships with our clients, ensuring they derive maximum value from our products and services, and driving client satisfaction and retention. This role requires a proactive approach to problem-solving, a customer-first mindset, and the ability to work cross-functionally with internal teams. The Client Experience Manager is the communication liaison for clients. They must effectively manage client needs, expectations and quickly resolve client issues.
Duties and Responsibilities:
Qualifications and Experience:
Knowledge, Skills, and Abilities:
Attributes That Will Drive Success:
Salary DOE: 100k+commission
Ready to apply?
Apply to ABACUS
Overview
The Virtual Technology Executive (VTE) serves as a strategic technology advisor and trusted partner to Abacus clients across the financial services sector, including hedge funds, private equity firms, venture capital firms, family offices, and asset managers.
Operating at the intersection of technology, cybersecurity, data, regulatory compliance, and business strategy, the VTE aligns Abacus’ platform and services with each client’s investment operations, growth objectives, risk posture, and compliance obligations.
This role is designed for environments where technology performance, uptime, data integrity, security, and regulatory adherence directly impact financial outcomes and organizational risk. The VTE provides executive-level guidance to ensure clients can operate with speed, confidence, and resilience in highly competitive and highly regulated markets.
As part of Abacus’ evolving operating model, the VTE also helps clients navigate emerging technologies, including AI, by identifying practical opportunities, ensuring responsible and compliant adoption, and aligning initiatives to business value and regulatory expectations.
The Virtual Technology Executive ensures that technology, cybersecurity, data, and compliance—along with emerging capabilities such as AI—are aligned to drive measurable business outcomes, operational resilience, and long-term competitive advantage for our clients.
Role Objectives
Key Responsibilities
Qualifications & Experience
Required Experience
Preferred Experience
Education
Knowledge, Skills, and Abilities
Industry & Technical Expertise
Strategic & Business Acumen
Communication & Executive Presence
Relationship Management
Operational Discipline
Success Profile
The successful VTE will:
Benefits of Working for Abacus:
Salary: 125-175k DOE + performance bonus
Ready to apply?
Apply to ABACUS
Share this job
Overview
The Virtual Technology Executive (VTE) serves as a strategic technology advisor and trusted partner to Abacus clients across the financial services sector, including hedge funds, private equity firms, venture capital firms, family offices, and asset managers.
Operating at the intersection of technology, cybersecurity, data, regulatory compliance, and business strategy, the VTE aligns Abacus’ platform and services with each client’s investment operations, growth objectives, risk posture, and compliance obligations.
This role is designed for environments where technology performance, uptime, data integrity, security, and regulatory adherence directly impact financial outcomes and organizational risk. The VTE provides executive-level guidance to ensure clients can operate with speed, confidence, and resilience in highly competitive and highly regulated markets.
As part of Abacus’ evolving operating model, the VTE also helps clients navigate emerging technologies, including AI, by identifying practical opportunities, ensuring responsible and compliant adoption, and aligning initiatives to business value and regulatory expectations.
The Virtual Technology Executive ensures that technology, cybersecurity, data, and compliance—along with emerging capabilities such as AI—are aligned to drive measurable business outcomes, operational resilience, and long-term competitive advantage for our clients.
Role Objectives
Key Responsibilities
Qualifications & Experience
Required Experience
Preferred Experience
Education
Knowledge, Skills, and Abilities
Industry & Technical Expertise
Strategic & Business Acumen
Communication & Executive Presence
Relationship Management
Operational Discipline
Success Profile
The successful VTE will:
Benefits of Working for Abacus:
Salary: 125-175k DOE + performance bonus
Ready to apply?
Apply to ABACUS
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