Chief of Staff Jobs in Austin.
All active Chief of Staff roles based in Austin.
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The Office of the CFO at MongoDB is a small, high-impact team that drives operational excellence and strategic execution across the FinOps organization. We manage the operating rhythm for FinOps leadership, track performance against annual objectives, and serve as the connective tissue between Finance and the rest of the business.
As a Project Manager, Office of the CFO, you will be part of the operational backbone of this team. Reporting to the Chief of Staff to the CFO, you will drive content development for leadership meetings and presentations, manage cross-functional projects, and keep the FinOps organization running on rhythm. You will be in the room for key leadership discussions and will have regular exposure to MongoDB's CFO and his direct reports.
This role is ideal for someone who is execution-oriented, thrives in fast-paced environments with competing priorities, and takes pride in turning ambiguity into structure. You don't need to have all the answers — but you need to be the kind of person who figures things out, moves fast, and never drops a ball.
This role is based in MongoDB's Austin, TX office.
What You'll Do
Content Development & Executive Support
- Develop executive-quality decks, documents, and presentation content for FinOps leadership meetings, All Hands, offsites, and other CFO presentations
- Take rough direction or early-stage ideas and translate them into polished, clearly structured narratives ready for a senior audience
- Support earnings prep and Board meeting content development as part of the quarterly cycle
Program & Project Management
- Drive the end-to-end coordination of company-wide MBRs and QBRs — managing timelines, reviewing content, tracking follow-up actions, and ensuring accountability
- Project-manage cross-functional strategic initiatives — owning timelines, milestones, stakeholder coordination, and status reporting
- Manage the logistics and content development for quarterly FinOps All Hands and leadership offsites
- Maintain the "source of truth" for the status of major FinOps initiatives, providing the Chief of Staff and CFO with clear visibility into progress, risks, and blockers
Operational Support & Analysis
- Develop and maintain dashboards and trackers for FinOps annual objectives and KPIs
- Build and maintain operational infrastructure — templates, calendars, central repositories — that make the FinOps org run more smoothly
- Drive process evolution — proactively identify operational bottlenecks and design scalable solutions to improve the FinOps’ operating system
- Strategic troubleshooting — serve as a ‘utility player’ for high-priority, urgent initiatives that fall outside standard workstreams
Qualifications
- 5+ years of experience in management consulting, business operations, FP&A, strategic finance, or a similar role in a fast-paced environment
- Strong program management instincts — you are highly organized and can juggle multiple workstreams simultaneously, keep things moving, and hold people accountable without formal authority
- Excellent communication & executive presence — your emails are crisp, your follow-ups are clear, and your documents are polished; you’re also able to interact with senior leadership, “manage up” effectively, and maintain composure in high-pressure situations
- High adaptability and low ego — you're excited to work on a high-visibility strategic initiative in the morning and build a project tracker in the afternoon. No task is beneath you if it helps the team win
- Exceptional content development skills — you can build a clear, compelling, executive-ready deck from scratch. You think in structure and narrative, not just bullet points
- Highly trustworthy — you understand the need to exercise discretion when working on confidential projects
- Financial fluency — you don't need to be a CPA, but you're comfortable operating inside a finance organization and working with financial concepts, KPIs, and business metrics
- Ideal candidate will be based in Austin, TX and able to work from MongoDB’s Austin, TX office
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 1273423526
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Senior Corporate Paralegal
Title: Senior Corporate Paralegal
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Chief of Staff, Legal
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You are a highly experienced Senior Corporate Paralegal with deep expertise supporting the corporate governance and entity management needs of a complex, multi-entity insurance organization, including regulated insurance subsidiaries. Serves as a subject matter expert in corporate secretarial practices, board governance, and legal entity compliance, exercising a high degree of autonomy, sound judgment, and accountability. Partners effectively with attorneys, executives, and cross-functional stakeholders to proactively identify risk, enhance processes, and ensure corporate governance practices scale appropriately with the needs of the business.
What You’ll Do:
Corporate Governance & Board Support
- Owning the governance calendar and ensuring timely execution of all Board, Committee, and Shareholder meetings
- Preparing and coordinating agendas, board decks, resolutions, minutes, and written consents with a high degree of accuracy and professionalism
- Advising internal stakeholders on corporate governance requirements, documentation standards, and compliance practices
- Maintaining official corporate records, including minute books, charters, bylaws, and governance policies
- Managing officer/director appointments, elections, and corporate actions in compliance with applicable regulations
Entity Management & Regulatory Compliance
- Managing domestic and foreign qualifications, annual filings, and Secretary of State requirements across multiple jurisdictions
- Serving as the primary point of contact for third-party entity management vendors and ensuring service quality and accuracy
- Overseeing DBA filings, non-insurance licensing, and corporate registration requirements
- Maintaining and auditing the corporate structure, including organizational charts and entity records
Operational Leadership & Legal Department Enablement
- Leading intake and oversight for service of process, subpoenas, and other legal notices
- Managing workflows across shared Legal inboxes and correspondence channels
- Supporting quarter-close and legal operational processes
- Assisting with legal budget and vendor management activities
- Identifying opportunities to improve governance processes, documentation systems, and compliance tracking
Leadership & Collaboration
- Serving as a trusted partner to corporate attorneys and business leaders
- Mentoring junior legal staff and contributing to team knowledge-sharing
- Driving continuous improvement and best practices
Must Haves:
- 6–8+ years of corporate paralegal experience, with significant focus on corporate governance and entity management
- Bachelor’s degree and/or paralegal certificate preferred
- Experience supporting regulated insurance entities strongly preferred
- Demonstrated ability to operate independently and manage complex responsibilities
- Strong knowledge of corporate secretarial practices and entity compliance
- Excellent organizational skills, attention to detail, and sound judgment
- Proven ability to partner cross-functionally and communicate effectively
- Proficiency with Microsoft Office; experience with entity management software is a plus
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $119,500 – $179,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Corporate Paralegal
Title: Senior Corporate Paralegal
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Chief of Staff, Legal
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You are a highly experienced Senior Corporate Paralegal with deep expertise supporting the corporate governance and entity management needs of a complex, multi-entity insurance organization, including regulated insurance subsidiaries. Serves as a subject matter expert in corporate secretarial practices, board governance, and legal entity compliance, exercising a high degree of autonomy, sound judgment, and accountability. Partners effectively with attorneys, executives, and cross-functional stakeholders to proactively identify risk, enhance processes, and ensure corporate governance practices scale appropriately with the needs of the business.
What You’ll Do:
Corporate Governance & Board Support
- Owning the governance calendar and ensuring timely execution of all Board, Committee, and Shareholder meetings
- Preparing and coordinating agendas, board decks, resolutions, minutes, and written consents with a high degree of accuracy and professionalism
- Advising internal stakeholders on corporate governance requirements, documentation standards, and compliance practices
- Maintaining official corporate records, including minute books, charters, bylaws, and governance policies
- Managing officer/director appointments, elections, and corporate actions in compliance with applicable regulations
Entity Management & Regulatory Compliance
- Managing domestic and foreign qualifications, annual filings, and Secretary of State requirements across multiple jurisdictions
- Serving as the primary point of contact for third-party entity management vendors and ensuring service quality and accuracy
- Overseeing DBA filings, non-insurance licensing, and corporate registration requirements
- Maintaining and auditing the corporate structure, including organizational charts and entity records
Operational Leadership & Legal Department Enablement
- Leading intake and oversight for service of process, subpoenas, and other legal notices
- Managing workflows across shared Legal inboxes and correspondence channels
- Supporting quarter-close and legal operational processes
- Assisting with legal budget and vendor management activities
- Identifying opportunities to improve governance processes, documentation systems, and compliance tracking
Leadership & Collaboration
- Serving as a trusted partner to corporate attorneys and business leaders
- Mentoring junior legal staff and contributing to team knowledge-sharing
- Driving continuous improvement and best practices
Must Haves:
- 6–8+ years of corporate paralegal experience, with significant focus on corporate governance and entity management
- Bachelor’s degree and/or paralegal certificate preferred
- Experience supporting regulated insurance entities strongly preferred
- Demonstrated ability to operate independently and manage complex responsibilities
- Strong knowledge of corporate secretarial practices and entity compliance
- Excellent organizational skills, attention to detail, and sound judgment
- Proven ability to partner cross-functionally and communicate effectively
- Proficiency with Microsoft Office; experience with entity management software is a plus
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $119,500 – $179,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Corporate Paralegal
Title: Senior Corporate Paralegal
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Chief of Staff, Legal
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You are a highly experienced Senior Corporate Paralegal with deep expertise supporting the corporate governance and entity management needs of a complex, multi-entity insurance organization, including regulated insurance subsidiaries. Serves as a subject matter expert in corporate secretarial practices, board governance, and legal entity compliance, exercising a high degree of autonomy, sound judgment, and accountability. Partners effectively with attorneys, executives, and cross-functional stakeholders to proactively identify risk, enhance processes, and ensure corporate governance practices scale appropriately with the needs of the business.
What You’ll Do:
Corporate Governance & Board Support
- Owning the governance calendar and ensuring timely execution of all Board, Committee, and Shareholder meetings
- Preparing and coordinating agendas, board decks, resolutions, minutes, and written consents with a high degree of accuracy and professionalism
- Advising internal stakeholders on corporate governance requirements, documentation standards, and compliance practices
- Maintaining official corporate records, including minute books, charters, bylaws, and governance policies
- Managing officer/director appointments, elections, and corporate actions in compliance with applicable regulations
Entity Management & Regulatory Compliance
- Managing domestic and foreign qualifications, annual filings, and Secretary of State requirements across multiple jurisdictions
- Serving as the primary point of contact for third-party entity management vendors and ensuring service quality and accuracy
- Overseeing DBA filings, non-insurance licensing, and corporate registration requirements
- Maintaining and auditing the corporate structure, including organizational charts and entity records
Operational Leadership & Legal Department Enablement
- Leading intake and oversight for service of process, subpoenas, and other legal notices
- Managing workflows across shared Legal inboxes and correspondence channels
- Supporting quarter-close and legal operational processes
- Assisting with legal budget and vendor management activities
- Identifying opportunities to improve governance processes, documentation systems, and compliance tracking
Leadership & Collaboration
- Serving as a trusted partner to corporate attorneys and business leaders
- Mentoring junior legal staff and contributing to team knowledge-sharing
- Driving continuous improvement and best practices
Must Haves:
- 6–8+ years of corporate paralegal experience, with significant focus on corporate governance and entity management
- Bachelor’s degree and/or paralegal certificate preferred
- Experience supporting regulated insurance entities strongly preferred
- Demonstrated ability to operate independently and manage complex responsibilities
- Strong knowledge of corporate secretarial practices and entity compliance
- Excellent organizational skills, attention to detail, and sound judgment
- Proven ability to partner cross-functionally and communicate effectively
- Proficiency with Microsoft Office; experience with entity management software is a plus
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $119,500 – $179,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
Senior Corporate Paralegal
Title: Senior Corporate Paralegal
Location: Austin, TX / Dallas, TX / Morristown, NJ / San Jose, CA
Reporting to: Chief of Staff, Legal
About Hippo:
Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.
About You:
You are a highly experienced Senior Corporate Paralegal with deep expertise supporting the corporate governance and entity management needs of a complex, multi-entity insurance organization, including regulated insurance subsidiaries. Serves as a subject matter expert in corporate secretarial practices, board governance, and legal entity compliance, exercising a high degree of autonomy, sound judgment, and accountability. Partners effectively with attorneys, executives, and cross-functional stakeholders to proactively identify risk, enhance processes, and ensure corporate governance practices scale appropriately with the needs of the business.
What You’ll Do:
Corporate Governance & Board Support
- Owning the governance calendar and ensuring timely execution of all Board, Committee, and Shareholder meetings
- Preparing and coordinating agendas, board decks, resolutions, minutes, and written consents with a high degree of accuracy and professionalism
- Advising internal stakeholders on corporate governance requirements, documentation standards, and compliance practices
- Maintaining official corporate records, including minute books, charters, bylaws, and governance policies
- Managing officer/director appointments, elections, and corporate actions in compliance with applicable regulations
Entity Management & Regulatory Compliance
- Managing domestic and foreign qualifications, annual filings, and Secretary of State requirements across multiple jurisdictions
- Serving as the primary point of contact for third-party entity management vendors and ensuring service quality and accuracy
- Overseeing DBA filings, non-insurance licensing, and corporate registration requirements
- Maintaining and auditing the corporate structure, including organizational charts and entity records
Operational Leadership & Legal Department Enablement
- Leading intake and oversight for service of process, subpoenas, and other legal notices
- Managing workflows across shared Legal inboxes and correspondence channels
- Supporting quarter-close and legal operational processes
- Assisting with legal budget and vendor management activities
- Identifying opportunities to improve governance processes, documentation systems, and compliance tracking
Leadership & Collaboration
- Serving as a trusted partner to corporate attorneys and business leaders
- Mentoring junior legal staff and contributing to team knowledge-sharing
- Driving continuous improvement and best practices
Must Haves:
- 6–8+ years of corporate paralegal experience, with significant focus on corporate governance and entity management
- Bachelor’s degree and/or paralegal certificate preferred
- Experience supporting regulated insurance entities strongly preferred
- Demonstrated ability to operate independently and manage complex responsibilities
- Strong knowledge of corporate secretarial practices and entity compliance
- Excellent organizational skills, attention to detail, and sound judgment
- Proven ability to partner cross-functionally and communicate effectively
- Proficiency with Microsoft Office; experience with entity management software is a plus
Benefits and Perks
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:
- Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
- Equity - This position is eligible for equity compensation
- Training and Career Growth - Training and internal career growth opportunities
- Flexible Time Off - You know when and how you should recharge
- Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
- Hippo Habitat - Snacks and drinks available for onsite employees
The Morristown, NJ and San Francisco Bay Area base pay range for this role is $119,500 – $179,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.
Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.
Ready to apply?
Apply to Hippo Insurance
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As the Manager of Corporate IT, you'll lead our global IT infrastructure, services, and corporate security efforts. You’ll work closely with the business to align technology strategy with Dialpad objectives and ensure global compliance. You’ll also help create a unified, resilient security architecture that protects proprietary data and minimizes operational risk. In addition, you’ll help bring a proactive, scalable approach to IT, leveraging modern cloud solutions to support rapid growth across our 11 global offices.
This position reports to our Chief Security Officer and has the opportunity to be based in our Austin, US office.
What you’ll do
- Team Leadership: Lead, mentor, and manage a current global team of six (6) IT specialists, fostering a culture of high performance, collaboration, and continuous improvement.
- Staff Development: Conduct performance reviews, identify training opportunities, and manage career development plans for direct reports.
- Global Support Management: Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services.
- Cross-Functional Collaboration: Partner effectively with various departments (e.g., HR, Finance, Facilities/Workplace) globally to understand their IT needs, align service delivery, and support business objectives.
- Project Ownership: Take ownership of major IT projects from initiation through deployment, ensuring they are delivered on time, within budget, and meet established technical and business requirements.
- Infrastructure Management: Oversee the design, implementation, and maintenance of all corporate IT infrastructure, including networking, servers (on-premises and cloud), telecommunications, and end-user computing.
- Service Desk Operations: Ensure the efficient operation and continuous improvement of the global IT service desk, focusing on high service levels and user satisfaction.
- Technology Strategy: Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations (e.g., AI, Agentic AI).
- Security of Corporate IT Services: Partner closely with the Security team to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data.
- Incident Response: Collaborate with the Security team in supporting threat detection and response processes within the Corporate IT environment.
- Compliance: Ensure IT infrastructure and processes adhere to relevant global regulatory and security compliance standards (e.g., ISO, SOC 2, GDPR).
- Budget Management: Prepare, manage, and track the annual operating and capital expenditure budget for Corporate IT and Security Services.
- Vendor Relations: Manage relationships and contracts with key IT vendors, service providers, and consultants, ensuring cost-effectiveness and high service quality.
Skills you’ll bring
- Experience: 8-10 years of progressive experience in Information Technology, Infrastructure Management, or Corporate IT Security. Demonstrated experience managing scalable IT infrastructure and security programs within a SaaS company is highly preferred.
- Management Experience: 3-5 years of experience successfully managing and leading a technical team, preferably in a global environment.
- Empathy: Your role is to help enable employees to perform in their jobs by providing an optimal work environment. A customer-service mindset with a focus on delivering high-quality user experiences is critical to this role.
- Technical Expertise: Proven experience in operating and managing security, automation technology, and automation programs, including experience in configuring, deploying, and leading:
- Implementation and governance of cloud-based identity and access management (IAM) and identity provider (IdP), including Okta, Google Workspace, SSO, SAML, and SCIM across enterprise environments.
- Mobile Device Management systems (MDM), such as Jamf, Kandji, Microsoft Intune.
- Administration of core enterprise SaaS platforms (e.g., Google Workspace, Atlassian), including provisioning automations and integration workflows.
- IT assets including endpoints, office networking, and A/V conferencing systems.
- Project Management: Demonstrated ability to own and deliver complex, cross-functional IT projects (e.g., new system implementations, office build-outs, etc.).
- Financial Acumen: Experience with budget planning, forecasting, and expense management.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., PMP, ITIL, CISSP, CompTIA Security+) are a plus.
- Excellent written and verbal communication skills, with the ability to articulate complex technical issues to non-technical stakeholders.
- Strong problem-solving and analytical capabilities.
- Passion for solving complex problems through technology (e.g., automation, AI) to minimize manual processes and improve efficiency.
- Proven ability to manage stress and ambiguity in a fast-paced, global setting.
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Ready to apply?
Apply to Dialpad
Chief of Staff to the Founder
Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor
About Human Agency
We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
The Opportunity
We are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. You'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly.
Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:
- Leading AI transformation projects with clients
- Managing CEOs at client organizations
- Driving sales initiatives at Human Agency
- Partnering with Recruiting to help us find and close top-tier talent
- Managing client project delivery
- Driving value through data and analytics for clients
- Leading go-to-market initiatives for clients
You'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength – our people. If you thrive on turning ambitious ideas into reality and building the scaffolding that makes a fast-growing startup actually work, this is your role.
Key Responsibilities
Strategic Execution & Founder Partnership
- Partner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metrics
- Own end-to-end execution of founder-level special projects and organizational initiatives, from scoping and planning through delivery and measurement
- Maintain focus and accountability across the founder's portfolio of priorities; proactively identify conflicts, dependencies, and risks before they become problems
- Prepare high-quality executive materials (strategy briefs, decision memos, board materials, organizational roadmaps) that drive alignment and enable confident decision-making
- Serve as a strategic thought partner to the founder, pressure-testing ideas, surfacing options and trade-offs, and ensuring initiatives align with company strategy and capacity
Internal Systems & Operations
- Build and continuously improve the internal operating systems that allow Human Agency to scale: hiring infrastructure, resource allocation processes, team capacity planning, and cross-functional coordination mechanisms
- Design and implement hiring systems that support our 25-30+ person growth target in 2026 without overwhelming the existing team, including interview frameworks, candidate evaluation rubrics, and onboarding processes
- Own resource allocation and capacity planning across the organization, ensuring the right people are working on the right priorities at the right time, and that no one is stretched unsustainably thin
- Establish organizational rhythms that create alignment without bureaucracy: leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structures
- Identify operational bottlenecks and inefficiencies; design and implement solutions that increase organizational velocity while maintaining quality
Cross-Functional Leadership & Coordination
- Orchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teams
- Serve as a neutral coordinator and problem-solver when initiatives span multiple departments or require difficult trade-offs between competing priorities
- Represent the founder's office in key internal discussions, ensuring the founder's priorities and perspective are understood even when they can't be in every meeting
- Build strong working relationships across the organization; earn trust as someone who gets things done without ego and acts in the company's best interest
Communications & Organizational Transparency
- Ensure crisp internal communication on company strategy, priorities, and decisions—translating founder-level thinking into clear, actionable guidance for the broader team
- Prepare the founder for key meetings, presentations, and decisions; provide relevant context, background materials, and recommended talking points
- Maintain visibility on organizational health metrics and key initiatives; proactively surface issues and opportunities to leadership
Who You Are
Experience & Skills
- 5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions
- AI-native, not AI-curious. Before you do almost anything manually, you've already asked yourself whether AI can do it better. You're constantly tinkering, building small tools, automating your own workflows, and sharing what you find.
- Demonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happen
- Strong systems thinking and process design capability, you don't just execute tasks, you build the infrastructure that makes future execution easier and more scalable
- Exceptional project management and coordination skills across multiple concurrent work-streams with competing priorities and timelines
- High proficiency with modern collaboration tools (Google Workspace, Asana/Notion, Slack) and intermediate to advanced comfort with AI-powered productivity tools
- Outstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiences
- Bonus: Experience in high-growth startups, venture studios, or AI/tech companies; background in talent operations or organizational design; proven success driving business development in B2B environments; exposure to board-level strategy and operations
Mindset & Traits
- Mission-driven operator with deep commitment to Human Agency's values and vision
- Systems builder, not just task executor, you think about sustainable processes, not one-off solutions
- High agency and bias for action, you see what needs to happen and make it happen without waiting for permission
- Calm under pressure with excellent judgment about when to escalate vs. solve independently
- Ego-free collaborator who earns trust through delivery, not title or authority
- Intellectually curious with strong learning agility, comfortable moving between strategic thinking and tactical execution
- Comfortable operating in ambiguity, you thrive when there's no playbook and create clarity from complexity
Considerations
- Education: Bachelor's degree or equivalent experience; an advanced degree in a relevant field is a plus
- Ethics: Commitment to ethical practices and responsible business operations
- Travel: Occasional (10–25%) for company offsites, key events, and leadership meetings
- Location: Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours
Equal Opportunity Commitment
Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.
Ready to apply?
Apply to Human Agency
We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About the Role
As a Senior Account Executive at LINQ, you will be responsible for formulating a sales strategy, driving revenue growth by executing on the sales strategy, and obtaining new customers in mid to large sized K-12 school districts in your assigned territory. Your role combines complex solution selling with strategic territory management.
Primary Objectives
• Lead complex sales cycles focused on large districts
• Meet and exceed sales quotas through a blended market coverage approach
• Develop and successfully execute territory plans by prioritizing accounts, generating new business activity (including cold outreach), and cultivating accounts from the ground up
What You’ll Be Doing
• Develop and implement a comprehensive territory strategy, prioritizing accounts for maximum impact
• Manage multiple sales cycles simultaneously while maintaining a strong focus on continuous prospecting
• Utilize resources from marketing, enablement, executive sponsorship, and other support teams to drive success
• Conduct in-depth discovery sessions to understand client challenges and propose customized solutions that drive value
• Continuously monitor and optimize sales performance, adjusting strategies based on evolving market conditions and client feedback
• Provide feedback and insights to internal teams to influence product development and enhance client satisfaction
What You'll Bring
• 3+ years of sales experience, with a focus on complex, mid-market sales cycles
• Demonstrated history of consecutively achieving or exceeding sales quota
• Experience utilizing a sales methodology like GAP Selling, Solution Selling, Challenger Selling, SPIN Selling, etc. to accurately forecast and delivery results
• Proven ability to manage multiple sales cycles at various stages while maintaining a focus on pipeline growth
• Strong territory management acumen (Central to West Coast region)
• Experience with ERP Platforms/Products in the K-12 sector would be a huge plus
• Ability to leverage internal support and external resources to close deals efficiently
• Able to engage and influence executive-level stakeholders with confidence
• Excellent written/verbal communication and presentation skills with demonstrable ability to understand our programs and deliver successful presentations to decision-makers
• Has a growth mindset that thrives in a culture of coaching, feedback, and encourages self-reflection and personal development
• Ability to deliver results, work within a “team first” environment with minimal supervision and operate with an entrepreneurial spirit - You are the CEO of your territory
• Capability to travel nationwide up to 50% to build client engagement in person
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
Ready to apply?
Apply to LINQWe’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
About The Role:
At LINQ, we modernize K–12 operations so educators can focus on what matters most, students. As a Senior Account Executive, ERP (Western Territory), you'll lead complex, high-value sales of LINQ's Finance and HR solutions to school districts across the Western U.S. This is a strategic, senior-level role for a proven enterprise seller who can navigate multi-stakeholder environments, influence at the executive level, and close deals that make a real difference in how districts operate. You're not just closing deals—you're helping school systems unlock their full potential.
What You’ll Be Doing:
- Drive net-new ERP revenue from mid-to-large K–12 school districts across the Western U.S.
- Navigate complex, multi-threaded sales cycles with district finance and HR leadership
- Build and execute a territory plan rooted in data, urgency, and measurable impact
- Lead end-to-end sales efforts with a consultative, problem-solving approach focused on Finance and HR solutions
- Navigate complex K–12 procurement processes—RFPs, legal reviews, pilots, and POCs—with confidence and precision
- Prioritize high-impact accounts and drive pipeline through strategic outreach, referrals, and inbound channels
- Conduct deep discovery conversations that uncover operational pain points and position LINQ as a mission-critical ERP partner
- Collaborate cross-functionally with marketing, product, client success, and leadership to align district needs with LINQ's value
- Tailor proposals, demos, and pricing models to each district's unique operational and budgetary requirements
- Accurately forecast pipeline, manage to quarterly targets, and close business with confidence
- Represent the voice of the customer—bringing market intelligence and field feedback to internal teams
What We Are Looking For:
- 5+ years of experience in B2B SaaS and ERP sales, K–12, public sector or government strongly preferred
- Must be based in the Western United States
- Track record of exceeding quota in complex, enterprise-level sales cycles
- Experience selling Finance and/or HR solutions to multi-stakeholder buying groups
- Executive presence with comfort presenting to superintendents, CFOs, HR directors, and school boards
- Strong pipeline discipline with the ability to manage multiple high-value deals simultaneously
- Territory management expertise that balances net-new logo acquisition with long-term relationship-building
- Curiosity, a growth mindset, and a genuinely collaborative nature
- Self-starter mentality - you're the CEO of your territory
- Proficiency in Salesforce and modern sales engagement tools such as Outreach or LinkedIn Sales Navigator
- Bachelor's degree in business, sales, marketing, or a related field—or equivalent professional experience
- Deep familiarity with K–12 purchasing processes, budget cycles, and public-sector procurement
- Willingness to travel up to 40% across the Western U.S. to build trust face-to-face
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
Ready to apply?
Apply to LINQWe’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
Why This Role Exists
We’re rapidly integrating AI into our operations to help us fulfill our mission to help every K12 child thrive. We’re adding an operational owner to further accelerate our progress: someone who embeds with teams, figures out where AI can have a meaningful impact, and builds things that stick. You’ll be working with active internal programs, a growing set of working tools, and leadership that’s genuinely committed.
This isn’t a research or strategy role. You’ll be expected to ship things, measure whether they worked, and iterate.
What You’ll Own
Hands-On Enablement (50%)
- Embed directly with teams across go-to-market, Engineering, Product, Operations, Finance, and Customer Experience to identify high-value AI use cases and unblock adoption
- Design, prototype, and ship internal AI workflows and tools (prompt libraries, automation scripts, internal apps) that solve real problems – both directly and by enabling teams to become self sufficient
- Evaluate and recommend AI tooling—LLMs, copilots, automation platforms—with a bias toward practical deployment over proof-of-concept theater
- Build reusable playbooks, templates, and reference implementations that teams can adopt independently
- Establish measurement frameworks to track adoption, productivity impact, and ROI
AI Initiative Ownership (20%)
- Own select AI-driven initiatives end-to-end, from scoping through delivery.
- Drive vendor evaluation, stakeholder alignment, implementation planning, and rollout for assigned initiatives
- Coordinate across Product, Engineering, Customer Experience, and external vendors to hit milestones and manage dependencies
- Define success metrics and own post-launch adoption and iteration
Evangelism & Change Management (20%)
- Drive awareness, excitement, and fluency around AI across the organization
- Run workshops, office hours, and enablement sessions tailored to different audiences (engineers, PMs, operations staff, leadership)
- Co-own and evolve existing programs: The Vanguard (AI champions network), The Forge (internal hackathon series), and LINQ Labs (internal tools environment)
- Translate technical AI capabilities into business-relevant language for non-technical stakeholders
- Surface and amplify success stories to build organizational momentum
Strategy & Governance (10%)
- Partner with the CTO to refine and execute LINQ’s AI strategy
- Maintain an AI adoption roadmap with clear priorities, dependencies, and milestones
- Collaborate with Security (CISO) and Compliance to ensure AI tooling meets FERPA, COPPA, PCI, and CCPA requirements
- Track the AI vendor landscape and make informed build-vs-buy-vs-integrate recommendations
- Contribute to board and investor narratives around LINQ’s AI maturity
What You Bring
Required
- 8+ years in technical program management, developer experience, platform engineering, or a similarly cross-functional technical role
- Demonstrated ability to drive adoption of new tools and practices across an engineering organization—not just advocacy, but measurable results
- Strong technical fluency: you can review prompts, evaluate AI tools, design workflows, and build prototypes (scripting, light app development, API integrations)
- Experience working with LLMs, AI copilots, or automation tooling in a professional context—not just personal experimentation
- Exceptional written and verbal communication; you can explain complex technical concepts to a CFO and debug a prompt chain with an engineer in the same afternoon
- Comfort operating in ambiguity with minimal direction; you define the path, not just walk it
- Experience in a PE-backed, multi-product SaaS environment (or similar complexity)
Preferred
- Experience in K–12 education technology or another regulated vertical (healthcare, fintech)
- Familiarity with compliance frameworks relevant to AI deployment (FERPA, COPPA, SOC 2)
- Background in developer experience, internal tools, or platform teams
- Experience with JavaScript/TypeScript, React, Node.js, AWS
- Track record of building and scaling internal programs or communities of practice
About LINQ
LINQ is a K–12 cloud software company trusted by 30% of U.S. school districts, powering 1B school meals annually, 364K payrolls, and 3.5M families through LINQ Connect. We simplify the operational complexity of running a school district so educators can focus on what matters: students.
We’re PE-backed, ~$100M ARR, and in the middle of a meaningful transformation—modernizing our platform, unifying our product portfolio, and embedding AI across everything we do. This is not an innovation lab. This is a real business with real customers, and AI is how we earn the right to scale.
LINQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment
based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.
To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link: https://www.eeoc.gov/poster
If you’d like to view a copy of the company’s state or federally required affirmative action plans or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
Ready to apply?
Apply to LINQWe seek to move the world forward through innovative thinking.
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.
Position Overview:
Woolpert is hiring a Survey Instrument Operator to join our dynamic Survey & Geomatics team in Houston, San Antonio, or Austin Texas.
The Survey Instrument Operator is a mid-level position responsible for performing advanced land survey tasks under the supervision of the Survey Crew Chief. This role involves operating sophisticated survey instruments, ensuring data accuracy, and providing technical support to the survey team. The ideal candidate will have a solid understanding of survey principles and practices, strong technical skills, and the ability to work independently and as part of a team. Proficiency in computer use for data management and analysis is essential.
Reads maps and construction drawings. Supports Crew Chief by performing job assignments such as field calculations, assisting in boundary monument recovery, brush clearing, topographic surveying, utility inventories, establishment of geodetic control, photo / lidar control, etc. Monitors conditions of equipment and reports repair needs as necessary. Records field data in electronic data collector. Downloads electronic data and logs downloads. Loads and unloads equipment from survey vehicle daily. Maintains survey equipment including electronic total stations, GNSS units, antenna, radios, cables, batteries, modems, tripods, rods, levels, generators, traffic control devices, etc.
We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.
What You Will Do
- Follow instructions from the Survey Crew Chief and adhere to established survey procedures and safety guidelines.
- Must be able to work with survey-related mathematical concepts (proportions, percentages, area, circumference, volume, slope, elevations, coordinates, etc.).
- Operate and maintain advanced survey instruments, including total stations, GNSS equipment, levels, and data collectors.
- Lead the setup and breakdown of survey equipment at job sites.
- Collect and verify accurate field data for various types of surveys.
- Record detailed and precise field notes, sketches, and reports.
- Follow and enforce established survey procedures and safety guidelines.
- Transport, clean, and store survey equipment and tools, ensuring they are in good working condition.
- Assist with data transfer from field instruments to office computers and perform preliminary data processing.
- Troubleshoot and resolve technical issues related to survey instruments and data collection.
- Train and mentor junior survey staff and assist the Survey Crew Chief in team coordination.
- Communicate effectively with team members, clients, and other stakeholders to ensure the timely and accurate completion of projects.
What You Will Bring:
- Must have a high school diploma or G.E.D. and applicable OSHA certifications.
- Minimum of 2-4 years of experience in land surveying or a related field.
- Must be mentally and physically capable of performing all essential duties required of the position.
- Must have average communication skills, both verbal and written and be able to effectively present information in one-on-one and small group situations.
- Must be able to travel frequently and extensively, overnight and/or out of town.
- Must be able to work overtime as required.
- Ability to read and interpret maps, plans, and construction drawings.
- Good physical condition and the ability to work outdoors in various weather conditions.
- CPU literate: Proficient computer skills, including data transfer, data processing software, and basic CAD/GIS applications.
- Must have valid driver’s license and pass a pre-employment Motor Vehicle Record (MVR) check. Must maintain satisfactory driving record, as required by our insurance company.
- Must successfully pass pre-employment background and drug screening. Periodic drug testing may be required per company policy.
Physical Requirements:
- Must be able to stand for extended periods of time.
- Must be able to frequently stoop, kneel, crouch and crawl.
- Good physical condition and the ability to work outdoors in various weather conditions.
- Must be able to frequently reach with hands and arms, bend and climb and/or balance.
- Ability to use tools, and equipment. For instance, Tape measure, cloth / steel tape, machete, hammer.
- Must be able to frequently lift and/or move 40 pounds and occasionally lift and/or move up to 100 pounds.
- Must have vision abilities of close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Conditions:
- Work is performed primarily in outdoor environments, often in remote and rugged locations.
- Exposure to various weather conditions, including heat, cold, rain, and wind.
- Physical demands include standing for extended periods, walking on uneven terrain, and carrying equipment.
Opportunities For Advancement:
Survey Instrument Operator positions may lead to advancement opportunities within the surveying department, including roles such as Survey Crew Chief, Senior Survey Crew Chief and Survey CAD Technician with additional training and experience. This job description outlines the responsibilities and qualifications for a mid-level Survey Instrument Operator, emphasizing advanced technical skills and a focus on advancement and learning opportunities while shadowing a Crew Chief.
Benefits You Will Love:
Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:
- Freedom to Work program: Set your own schedule and location (as appropriate).
- Principal program: Earn the opportunity to become an owner of the firm.
- Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
- Career development: Explore a wide range of learning and growth opportunities within and across industries.
- Health, life, vision, and dental insurance: Cover all your medical bases.
- Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!
#LI-KA1
Base pay offered may vary depending on job-related knowledge, skills, and experience.
Find out more about what Woolpert has to offer here: http://woolpert.com/about-us/
Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.
Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.
If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com.
To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
Ready to apply?
Apply to Woolpert
Staff AI Engineer
About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.
About the Role:
SecurityScorecard is building AI capabilities that change how security professionals understand and act on risk. We are looking for a Staff AI Engineer to lead that work. This is the role for the engineer who needs no scaffolding. You identify the problem, design the system, build it, ship it, and improve it — and you bring others along. You use AI-native tools not as a novelty but as a genuine force multiplier, moving at a pace that used to require a full team. You have strong product instincts and are comfortable operating with the ownership and ambiguity of a founding-team environment within an established company.
What You'll Do
- Lead the design and delivery of major AI-powered product initiatives from concept through production, owning the full software development lifecycle
- Define the technical architecture for AI systems at SecurityScorecard: LLM pipelines, agentic workflows, retrieval infrastructure, and evaluation frameworks
- Set the standard for how the engineering organization builds with AI, including development practices, tooling choices, and quality bars
- Use Cursor, Claude Code, and AI-native development tools as core instruments, and model what high-velocity, high-quality AI-augmented engineering looks like for the team
- Collaborate directly with product leadership and the CTO organization to shape the AI product roadmap
- Drive architecture reviews, establish cross-team engineering standards, and elevate the technical level of the teams you work with
- Identify and eliminate bottlenecks in how AI features get built, tested, and shipped across the organization
- Operate with Staff-level ownership: you see the whole problem, not just your part of it
Required Skills and Experience
- 7+ years of software engineering experience with a track record of leading complex, high-impact technical projects end-to-end
- Demonstrated ability to operate independently across the full product development lifecycle, from problem definition through production operations
- 3+ years building and shipping AI-powered product features in production, including LLM integration, agentic systems, or intelligent automation
- Strong product instincts: you think about user problems and business outcomes, not just technical implementation
- Proficiency in TypeScript and strong backend engineering fundamentals with experience in distributed systems at scale
- Fluency with AI-native development workflows (Cursor, Claude Code, or equivalent) as a primary engineering practice, not an experiment
- Cloud infrastructure experience (AWS preferred) and comfort with the full production stack
- Exceptional communication: able to drive alignment across product, engineering, and executive stakeholders
Our Tech Stack
TypeScript / JavaScript, Go, AWS, Docker, Kubernetes, Terraform, ClickHouse, PostgreSQL
Nice to Have
- Prior experience in a Staff or Principal engineering role with cross-team technical influence
- Background in cybersecurity, threat intelligence, or enterprise risk products
- Experience building and operating agentic AI systems, multi-agent orchestration, or LLM evaluation infrastructure
- Track record of defining engineering standards or leading technical strategy at the organizational level
- Experience in high-growth, Series C/D+ companies where engineering velocity and quality both matter
Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated total compensation range for this position is $170,000 - $215,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI
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Chief of Staff - Austin
Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor
About Human Agency
We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
The Opportunity
This is not a traditional chief of staff role. At Human Agency, the chief of staff is the prototype for every person we hire. You're someone who wants to be running a company — a dynamic C-suite leader — but you're choosing to ride shotgun alongside an executive because you know it's the fastest path to getting there. What makes us different is that we actually give you that shot. Today. Not in three years.
You are floor to ceiling. You will take out the trash, sweep the floors, and then walk into the board meeting and run it. Nothing is beneath you. There is no ceiling above you. You are a garbage disposal for problems — every food scrap, every random piece of metal gets thrown your way, and you figure out how to handle it without breaking.
What You'll Do
Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including:
- Leading AI transformation projects with clients
- Leading fundraising efforts for funds or clients
- Managing investment funds
- Managing CEOs at client organizations
- Driving sales initiatives at Human Agency
- Partnering closely with recruiting to help grow our team
- Serving as CEO of a venture studio company
- Managing client project delivery
- Driving value through data and analytics for clients
- Leading go-to-market initiatives for clients
- Own and solve ambiguous, high-stakes problems that don't fit neatly into any department
- Manage yourself entirely — no hand-holding, no coaching, no check-ins about how your day is going
- Move between strategic work (board prep, investor materials, business development) and ground-level execution (scheduling, research, client fires) without blinking
- Deploy AI tools daily to amplify your output — you are not doing the work of one person, you are doing the work of five
- Identify opportunities, inefficiencies, and threats before anyone asks you to
What We're Looking For
- A fundamentally good human. Table stakes.
- Mission-driven operator with deep commitment to Human Agency's values and vision
- No ego. No job description. You do whatever the job requires.
- Self-managing problem solver — the last thing a CEO or Founder wants is someone they have to manage
- AI-first mindset — you use AI as a force multiplier across everything you touch
- Builder mentality — you've shipped something. Attach proof of something you've built with AI to either your application or cover letter.
- Generalist with range — you don't need to be an expert in any one thing, but you need to be dangerous across many things
Experience & Skills
- 5-7+ years in high-performing environments such as management consulting, venture capital/private equity, business development, or startup leadership positions
- Demonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happen
- Outstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiences
- Bonus: Experience in high-growth startups, venture studios, or AI/tech companies
Considerations
- Education: Bachelor's degree or equivalent experience; top-tier programs and/or an advanced degree in a relevant field is a plus
- Ethics: Commitment to ethical practices and responsible business operations
- Travel: Occasional (10–25%) for company offsites, key events, and leadership meetings
- Location: Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours
Equal Opportunity Commitment
Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.
Ready to apply?
Apply to Human Agency
AI Operations Strategy Director
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
The AI Operations Strategy Director will work in alignment with the broader company's AI Strategy & Execution plan to design, lead, and execute Realtor.com's enterprise approach to embedding artificial intelligence (AI) into the Finance organization's operational workflows.
This leader is a hands-on builder and implementer — someone who can identify high-value automation opportunities, direct a team of engineers, and ship working solutions. They serve as the connector between F\finance, product, data, operations, and engineering, translating cross-functional needs into automation solutions that deliver real leverage. They bring deep technical and operational fluency, and hands-on AI tools expertise.
This senior individual contributor role reports directly to the Chief Financial Officer and works closely with functional leaders to identify, build, and scale AI-powered workflow automation across the Consumer organization. They will partner with the Chief of Staff on organization-wide adoption, training, and governance initiatives.
What You'll Do:
- Drives measurable productivity improvements across the Consumer org by translating AI strategy into actionable, implemented initiatives.
- Owns the full project pipeline actively identifying, scoping, and prioritizing automation opportunities across Marketing, Brand, Acquisition, Product, Design, Research, News & Insights, and Analytics and drives them through to implementation.
- Owns a portfolio of AI "Hero Use Cases" (5–6 per planning cycle) with clear problem statements, business cases, success metrics, and automation targets and is directly accountable for delivering them.
- Develops frameworks for evaluating, piloting, and scaling AI solutions that deliver tangible business impact, including 4–8 week pilots with defined success criteria and ROI validation before scaling.
- Designs and builds agentic AI workflows including function-specific and "manager" agents in partnership with functional leaders and AI Solutions Engineers.
- Builds reusable prompt libraries, playbooks, and lightweight automations by role and function to drive everyday adoption.
- Establishes the Consumer org's AI operating model across four pillars: Access, Training, Playbooks, and Governance including guardrails and approval paths for new AI agents and tools
- Establishes operational metrics and dashboards to track AI's impact on productivity per headcount, time savings, throughput, and tooling cost avoidance.
- Communicates progress, milestones, and business outcomes to executive leadership through concise, data-backed storytelling.
- Ensures responsible and ethical AI adoption, maintaining compliance, trust, and organizational integrity.
What You'll Bring:
- Demonstrated experience implementing AI or automation solutions in large-scale operational environments. Experience with Claude (or like technologies) required.
- Strong technical fluency comfortable working directly with engineers, reviewing implementations, and getting hands-on with tools. This is a technical role first.
- 12+ years in technical operations, workflow automation, or technology enablement; at least 3 years in a hands-on implementation capacity.
- Bachelor’s degree or equivalent experience.
- Proven track record of shipping taking AI or automation projects from concept through production at scale.
- Operational background required: experience designing, improving, or scaling complex operational workflows.
- Marketing experience a plus familiarity with campaign workflows, creative pipelines, channel management, consumer research, and product development is valued but not required.
- Strong analytical, systems-thinking, and cross-functional leadership skills.
- Proven ability to convert data and ideas into strategic, actionable business plans
- Excellent communication and executive presentation skills
Key Competencies:
- Builder Mentality: Ships first, refines second. Moves from idea to working solution fast.
- Technical Acumen: Gets their hands dirty with tech.
- Strategic Vision: Connects operational pain points to enterprise-level transformation.
- Innovation Mindset: Constantly evaluating emerging AI technologies and patterns for business impact.
- Analytical Rigor: Data-driven decision-making with measurable results.
- Collaboration & Influence: Builds trust across departments and levels.
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Ready to apply?
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ICON is seeking a Director of Engineering Services to lead our customer-facing engineering services organization and act as the chief architect of our post‑R&D technical support ecosystem. This role is responsible for planning, organizing, directing and supervising all engineering‐services operations across our product lines. This role will be responsible and accountable for customer fleet Operating Equipment Effectiveness. Duties will mirror those of top engineering leaders who develop and implement data-driven predictive and preventive maintenance programs - including condition monitoring, failure mode analysis (FMEA/RCM), and OEE tracking - as well as warranty and customer fleet upgrade programs, and field engineering support teams. Beyond technical support infrastructure, the Director of Engineering Services will develop and implement strategic goals, coordinate activities with other departments and outside agencies, prepare and manage budgets, select and develop staff, and oversee schedules and support contracts. The Director establishes efficient processes for design transfer, new product introduction, deployment, warranty, field support and mission control, ensuring that the organisation delivers world‑class services that drive profitability and customer satisfaction.
This is a highly cross-functional and technical role, ideal for someone with strong engineering and management skills who can operate at the intersection of field operations and product development. This role is based at ICON's headquarters in Austin, TX and reports to the Senior Director of Operations.
RESPONSIBILITIES:
- Strategic leadership and planning: Partner with executive leadership to define Engineering Services' mission, vision and long‑term strategy. Translate corporate goals into actionable roadmaps, budgets and metrics. Develop and implement policies and procedures to ensure alignment with organisational objectives.
- Program and portfolio management: Oversee a portfolio of programs covering product introduction, customer deployments, warranty operations, mission‑control operations, testing and continuous improvement. Balance resources across concurrent initiatives, prioritise based on business impact and manage risk.
- Budgeting and financial management: Prepare and administer annual budgets and capital plans; develop cost estimates and business cases for investments; ensure that engineering services remain a profitable business by controlling costs, pursuing service revenue opportunities and optimising resource utilisation.
- Staffing and organisational development: Build and scale a high‑performing, multidisciplinary team — including program managers, field engineers, mission control operators and technical writers — from the ground up. Define roles and career paths, hire and develop talent, perform performance reviews, provide coaching and training, and implement incentive programs that establish a strong service culture in a greenfield environment.
- Reliability and predictive maintenance engineering: Design and own a data-driven predictive and preventive maintenance ecosystem. Apply expertise in condition monitoring, FMEA/RCM and OEE analysis to build or commission the data systems needed to shift the organization from reactive to proactive service — and to personally use that data to drive maintenance strategy, warranty decisions and fleet upgrade programs.
- Engineering-to-field feedback loop: Systematically capture and translate field data — failure trends, anecdotal technician observations, warranty patterns — into structured, actionable input for Engineering and Product teams. Drive redesigns and upgrade programs through this feedback mechanism, positioning Engineering Services as a strategic asset rather than a cost center.
- Process excellence and governance: Establish processes and standard operating procedures for design transfer, installation and commissioning, warranty claims, mission‑control operations, field support and continuous improvement. Implement quality management systems and use data to drive root‑cause analysis and corrective actions.
- Customer and stakeholder engagement: Collaborate with R&D, manufacturing, supply chain, sales and customer‑service teams to ensure smooth handoff from design to production and field operations. Act as the senior point of contact for customers and partners on technical services, ensuring positive relationships and timely issue resolution.
- Regulatory and compliance oversight: Ensure that all engineering services comply with relevant safety regulations, building codes and industry standards, both locally and internationally.
- Innovation and technology: Champion adoption of advanced engineering tools, simulation software and digital systems to improve productivity and quality. Drive continuous improvement initiatives and explore new service revenue streams.
MINIMUM QUALIFICATIONS:
- Bachelor's or Master's degree in Engineering or a related technical field
- 7years of progressive experience in engineering, technical services or product operations, including at least 5 years leading large, cross‑functional teams
- Demonstrated ability to plan, organize and direct engineering operations, manage budgets, develop staff and deliver complex programs on time and within budget
- Hands-on expertise in reliability engineering, predictive/preventive maintenance methodologies (FMEA, RCM), condition monitoring and OEE analysis
- Proven ability to build and scale service organizations from early stages, including defining team structure, establishing career paths and instilling a service-first culture
- Strong knowledge of product development, manufacturing processes, project management methodologies and quality systems
- Track record of translating field data and failure trends into actionable product feedback, driving engineering improvements through structured field-to-product feedback loops
- Excellent leadership, communication and interpersonal skills; ability to build relationships with internal and external stakeholders and represent the company at executive and industry forums
- Experience establishing and scaling profitable service organizations is highly desirable
Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.
As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.
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Apply to ICON
Chief of Staff to the Managing Director of AI
Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor
About Human Agency
We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
The Opportunity
We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.
This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
- Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
- Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
- Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
- Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
- Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership
AI Process Design & Automated Engines
- Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
- Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
- Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
- Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
- Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
- Document patterns and best practices that can be deployed at scale
Client Service Delivery & Organizational Rollouts
- Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
- Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
- Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
- Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
- Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
- Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI
Quality, Governance & Evaluation
- Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
- Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
- Build governance frameworks that enable responsible, scalable AI adoption across organizations
- Implement monitoring systems that track performance, usage, and business impact
Stakeholder Management & Enablement
- Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
- Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
- Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
- Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption
Operations & Project Management
- Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
- Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
- Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
- Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences
Communications & Reporting
- Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
- Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
- Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights
Who You Are
Experience & Skills
- 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
- Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
- Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
- Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
- Proven ability to design repeatable processes and systems that scale beyond individual projects
- Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
- High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
- Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
- Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development
Mindset & Traits
- Builder and operator: You design systems that work without constant oversight, not just execute tasks
- Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
- AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
- Mission-driven; systems thinker with bias for action
- Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
- Calm under pressure with excellent judgment about when to escalate vs. solve independently
- Able to hold strategic context while driving tactical execution across multiple concurrent engagements
- Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
- Comfortable operating in ambiguity and creating structure where none exists
Considerations
- Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
- Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
- Travel: Regular (20–40%) for client activities, organizational rollouts, and events
- Location: Remote-friendly with preference for candidates in major tech hubs
Compensation
This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.
Why Join Human Agency
Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.
Equal Opportunity Commitment
Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.
Ready to apply?
Apply to Human Agency
Managing Director of Technology - Austin
Location: Remote (U.S. or Canada)
Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor
About Human Agency
We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.
We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.
Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.
Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.
We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.
And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.
The Opportunity
Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work.
Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States — LLM orchestration, document intelligence, workflow automation, enterprise integration. Not strategy decks. Not innovation labs. Systems that run.
We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C-suite executives. You’ll work closely on strategy with both the Founder and the Managing Director of AI — but the technical execution, the team, and the platform are yours.
This role requires someone who can move between writing production code and presenting to a client’s CEO in the same week. If that sounds like whiplash, this isn’t the right fit. If that sounds like Tuesday, keep reading.
What You’ll Do
Lead technical delivery for enterprise clients. You’re the most senior technical person in the room on our biggest engagements. You decide what’s feasible, design the architecture, and make sure it ships. When a client executive asks “can we do this?” — you’re the one who answers.
Build how we deliver, not just what we deliver. One client engagement works because of talented people and brute effort. Ten engagements work because of systems. You design the repeatable model — how we scope, staff, build, and deploy — so the team can run engagements without you in every meeting. That means building discovery frameworks, reference architectures, deployment templates, and evaluation routines that actually get used.
Hire and develop the engineering team. You set the bar, own the pipeline, and make the calls on who joins. We need people who can build with high autonomy in ambiguous environments, and you know how to find them. You also know how to make good engineers better through architecture guidance, code review, and honest feedback.
Own platform and infrastructure decisions. Build vs. buy, tooling, deployment, security — you make the calls. A Principal Engineer handles day-to-day infrastructure execution; you set priorities and architectural direction.
Shape our AI strategy through the lens of what actually ships. You have real opinions on LLM orchestration, RAG, agents, evaluation, and fine-tuning — formed by building things, not reading about them. You decide which technical bets we make and which we skip, based on what creates value for clients, not what looks good on a slide.
What We’re Looking For
- You’ve built and shipped AI/ML systems in production. Not prototypes. Not demos. Things that run and that people depend on.
- You’ve hired and led a technical team — at least 5 people, ideally more. You’ve seen what breaks when a team grows and you’ve fixed it.
- You can explain a technical trade-off to a non-technical executive in a way that helps them make a decision. You’ve done this in high-stakes settings.
- You have strong opinions on AI architecture grounded in hands-on experience — and you change those opinions when the evidence says to.
- You’re comfortable in the weeds. When something is broken or a team is stuck, you get in and help, not schedule a meeting about it.
- You know your way around cloud infrastructure and engineering practices well enough to make platform calls with confidence.
Bonus points for: you’ve scaled a startup or early-stage company before — built the team, built the systems, lived through the growing pains; experience in a services or consultancy model (SOWs, staffing, client delivery); a network of engineers you’ve worked with and would hire again.
You Should Apply If
- You’d rather build AI systems than talk about AI strategy
- You want to own a technical organization, not manage a lane inside someone else’s
- You’re comfortable making big decisions with imperfect information — and owning the outcome
- You want to work somewhere with real revenue, real clients, and real problems to solve
- You’re energized by building a company — not just writing code, but shaping how the whole thing works
You Should Not Apply If
- You want a CTO-like title with a strategy focus and minimal hands-on building
- You’re uncomfortable getting into production-level detail when the situation calls for it
- You expect an established engineering org with playbooks, processes, and a support structure already in place
- You’d rather delegate technical depth than engage directly
- Your experience is solely in product companies and you’re not interested in building for clients
Considerations
Education: Bachelor’s degree or equivalent experience; advanced degrees are a plus but not required
Ethics: Commitment to responsible AI practices — transparency, human oversight, privacy
Travel: Periodic (10–20%) for client work, team offsites, and events
Location: Remote-friendly; U.S. or Canada, with preference for EST timezone alignment
Why Join Human Agency
We’re profitable, growing, and building AI systems that run in production for billion-dollar companies. The team is small, the clients are real, and the work matters.
The work is real and the opportunity is massive. We’re building a company — the systems, the team, the delivery model, the culture — and we need someone to own the technical side of that build.
If you’re the kind of person who’d rather build the engine than describe the engine, we want to talk.
Equal Opportunity Commitment
Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.
Ready to apply?
Apply to Human Agency
AI Operations Strategy Director
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
The AI Operations Strategy Director will work in alignment with the broader company's AI Strategy & Execution plan to design, lead, and execute Realtor.com's enterprise approach to embedding artificial intelligence (AI) into the Consumer organization's marketing and product operational workflows.
This leader is a hands-on builder and implementer — someone who can identify high-value automation opportunities, direct a team of engineers, and ship working solutions. They serve as the connector between marketing, product, data, operations, and engineering, translating cross-functional needs into automation solutions that deliver real leverage. They bring deep technical and operational fluency, and hands-on AI tools expertise. Marketing and/or Operations experience such as campaign workflows, marketing automation, and audience management is a meaningful plus.
This senior individual contributor role reports directly to the Chief Consumer & Marketing Officer and works closely with functional leaders to identify, build, and scale AI-powered workflow automation across the Consumer organization. They will partner with the Chief of Staff on organization-wide adoption, training, and governance initiatives.
What You'll Do:
- Drives measurable productivity improvements across the Consumer org by translating AI strategy into actionable, implemented initiatives.
- Owns the full project pipeline actively identifying, scoping, and prioritizing automation opportunities across Marketing, Brand, Acquisition, Product, Design, Research, News & Insights, and Analytics and drives them through to implementation.
- Owns a portfolio of AI "Hero Use Cases" (5–6 per planning cycle) with clear problem statements, business cases, success metrics, and automation targets and is directly accountable for delivering them.
- Develops frameworks for evaluating, piloting, and scaling AI solutions that deliver tangible business impact, including 4–8 week pilots with defined success criteria and ROI validation before scaling.
- Designs and builds agentic AI workflows including function-specific and "manager" agents in partnership with functional leaders and AI Solutions Engineers.
- Builds reusable prompt libraries, playbooks, and lightweight automations by role and function to drive everyday adoption.
- Establishes the Consumer org's AI operating model across four pillars: Access, Training, Playbooks, and Governance including guardrails and approval paths for new AI agents and tools
- Establishes operational metrics and dashboards to track AI's impact on productivity per headcount, time savings, throughput, and tooling cost avoidance.
- Communicates progress, milestones, and business outcomes to executive leadership through concise, data-backed storytelling.
- Ensures responsible and ethical AI adoption, maintaining compliance, trust, and organizational integrity.
What You'll Bring:
- Demonstrated experience implementing AI or automation solutions in large-scale operational environments. Experience with Claude (or like technologies) required.
- Strong technical fluency comfortable working directly with engineers, reviewing implementations, and getting hands-on with tools. This is a technical role first.
- 12+ years in technical operations, workflow automation, or technology enablement; at least 3 years in a hands-on implementation capacity.
- Bachelor’s degree or equivalent experience.
- Proven track record of shipping taking AI or automation projects from concept through production at scale.
- Operational background required: experience designing, improving, or scaling complex operational workflows.
- Marketing experience a plus familiarity with campaign workflows, creative pipelines, channel management, consumer research, and product development is valued but not required.
- Strong analytical, systems-thinking, and cross-functional leadership skills.
- Proven ability to convert data and ideas into strategic, actionable business plans
- Excellent communication and executive presentation skills
Key Competencies:
- Builder Mentality: Ships first, refines second. Moves from idea to working solution fast.
- Technical Acumen: Gets their hands dirty with tech.
- Strategic Vision: Connects operational pain points to enterprise-level transformation.
- Innovation Mindset: Constantly evaluating emerging AI technologies and patterns for business impact.
- Analytical Rigor: Data-driven decision-making with measurable results.
- Collaboration & Influence: Builds trust across departments and levels.
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Ready to apply?
Apply to Realtor.com Careers
SVP, Controller
The SVP, Controller is responsible for overseeing all accounting operations and financial reporting for the agency. This role ensures accuracy, compliance, and efficiency across financial processes while supporting leadership with clear insights into agency performance, client profitability, and cash flow. The ideal candidate understands the nuances of media and advertising finance, including client billing, media payables, and accounting for various types of revenue streams, including project-based, retainer, commission and technology fees. Reports to the CFO and will have direct reports.
Duties/Responsibilities:
Financial Management
· Oversee day-to-day accounting operations, including general ledger, accounts payable, accounts receivable, payroll, and month-end close
· Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP
· Partner with Legal and Client Finance to review client contractual terms and scopes of work to ensure appropriate accounting of revenue recognition methodology
· Ensure timely and accurate revenue recognition, including client retainers, project-based fees, and media commissions
· Responsible for managing the month-end closing activities, including variance analysis and monthly reconciliation of balance sheet accounts.
· Ensure accruals/reserves are sufficient and review of spend for correctness and appropriateness of classification.
· Oversee and manage the balance sheet, including account reconciliations. Monitor risks associated with ageing balances for A/R, A/P, unbilled media and other key accounts. Advise of provision requirements as necessary.
· Oversee client billing processes, including media billing, pass-through costs, and reconciliations
· Ensure compliance with match pay and sequential liability
· Manage and track cash balances, including reconciliation of client and agency cash balances on a monthly basis
· Work closely with Human Resources to ensure payroll and benefits are accurate and paid timely.
Compliance & Controls
· Develop and implement policies/procedures in support of and consistent with Company Objectives.
· Maintain and improve internal controls to safeguard company assets
· Ensure compliance with tax filings, audits, and regulatory requirements
· Manage relationships with external auditors, tax advisors, and banking partners
· Manage annual audit with external audit firm
· Responsible for maintaining a relationship with the Company’s lending bank, including the management and review quarterly bank covenant calculations
Systems & Process Improvement
· Own and optimize financial systems and tools (ERP, billing systems, time tracking, etc.)
· Identify opportunities to improve efficiency, accuracy, and scalability of financial processes
· Support system implementations or upgrades as the agency grows
Leadership & Collaboration
· Manage and mentor accounting staff, fostering a high-performing finance team
· Collaborate closely with leadership, operations, media, and client service teams
· Act as a trusted financial advisor to senior leadership
Required Skills/Abilities
· Excellent verbal, and written communications skills
· Ability to work in a fast pace, high energy environment to support our growing business
· Experience scaling finance operations in a growing organization
· Possesses a strong work ethic and initiative with a mindset of accountability and ownership
· Ability to solve problems and handle complex details
· Independent judgment and takes initiative in absence of specific directions
· Proficient in various accounting, financial and MRP/ERP software use
· Familiarity with media buying platforms such as Mediaocean and Strata
Education and Experience
· Bachelor's degree in accounting or business administration; Master’s or MBA preferred
· Certified Public Accountant or Certified Management Accountant designations a plus
· 10+ years cost/managerial accounting experience in a manufacturing environment, with advertising experience preferable
BarkleyOKRP’s Commitment to Diversity, Equity, Inclusion + Belonging
- At BarkleyOKRP, DEI+B drives work that matters. We believe people and creativity are made of the same substance, and when every perspective is valued, the impact is stronger. We build belonging as a business strategy, power inclusive creativity that delivers measurable results, and hold ourselves accountable as a B Corp committed to progress over performative intent. When people are valued, the work carries greater impact.
Ready to apply?
Apply to Barkley