About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

As a Food Service Assistant at Bezos Academy, you’ll help provide nutritious, compliant meals to children at our tuition-free, Montessori-inspired preschool and provide direct support with a variety of additional tasks both in and out of the classroom. You will manage all aspects of food preparation and service with strong attention to detail, organization, and adherence to safety protocols. Key responsibilities include preparing CACFP-compliant menus, placing food orders and managing food costs, receiving and verifying food deliveries, ensuring all meals are delivered to classrooms on time, and managing all clean-up, organization, and documentation. Assuming full ownership of the kitchen and food operations at the school, you will serve meals in accordance with USDA requirements, Bezos Academy policies, and local childcare regulations.

Beyond the kitchen, you will assist school staff and administration with a variety of tasks including inventory checks, laundry, and other ad hoc duties. As needed, you will also occasionally step into classrooms to provide direct supervision and support to the children. You will become an integral part of your school team working to improve processes and provide an excellent preschool experience where we nurture every child’s full potential. 

LOCATION

We are actively hiring part-time Food Service Assistants at our Mesa, Arizona preschools with an expected start date of August 2026: 

• Mesa – Adobe Hills (1001 N Power Road, Mesa, AZ 85205)

SCHEDULE, BENEFITS, & COMPENSATION

• This is a part-time, non-exempt/hourly position requiring a minimum of 25 hours per week, with occasional opportunities to work additional hours based on school needs.  
• You will work a five-hour shift, Monday through Friday, totaling 25 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs, but are currently expected to be 7:30am-12:30pm. 
• Compensation for this position is $19-$28 per hour. The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and who demonstrate strong performance over time. Starting compensation will vary by qualifications and prior experience. 
• Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match.  

MINIMUM QUALIFICATIONS  

• Age 18 with high school diploma or GED  
• Ability to pass background checks and complete all trainings required by the Arizona Department of Children, Youth, and Families upon hire
• Knowledge of cooking methods and procedures, including various types of preparation
• Ability to lift up to 50 pounds, stand for long periods of time, and perform a variety of repetitive tasks to prepare and serve food safely
• Experience working in an institutional or highly regulated kitchen/food setting with a clear understanding of food preparation best practices and protocols
• Active and current food worker card
• Understanding of Arizona food and beverage worker manual
• Ability to speak, read, and write English fluently
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED QUALIFICATIONS  

• Experience working within the guidelines of the US Department of Agriculture and Child and Adult Care Food Program (USDA/CACFP)
• Two or more years of experience working in a school (preschool, early childhood education, daycare, or K-12 environment) or similar kitchen setting
• Working knowledge of food allergens, intolerances, preferences, and accommodations
• Prior experience as an Assistant Teacher in a preschool setting
• Associate’s degree in Early Childhood Education or two years of post-secondary coursework in Early Childhood Education
• Experience with Montessori pedagogy
• Experience with children with special needs
• Fluent in Spanish

RESPONSIBILITIES

NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Food Service Assistant.

Food Service and Site Operations

• Place weekly food orders with the vendor based on student attendance trends and food waste analysis
• Receive and verify daily food deliveries to ensure accuracy with order quantities and alignment with the approved menu. If meals are non-compliant, follow the Emergency Food SOP
• Manage all aspects of routine vendor performance to ensure the vendor is meeting or exceeding expectations
• Ensure all meals served to students are compliant and document any menu changes on menu
• Track food consumption and waste daily to ensure food costs remain as lean and efficient as possible
• Prepare and serve meals and utensils to classrooms for each scheduled meal service
• Maintain compliance with strict food hygiene and safety protocols at all times and maintain compliance with all state and local jurisdictional requirements
• Ensure the kitchen, equipment, serving utensils, cookware, and dishes are consistently cleaned, sanitized, and well-maintained
• Manage and organize food inventory, including proper labeling, dating, rotating stock, and discarding items nearing expiration in accordance with food safety guidelines
• Record and log food temperatures prior to each meal service to ensure compliance with safety regulations
• Accommodate children’s special dietary needs, including allergies, medical restrictions, and cultural or religious food requirements
• Assist in serving meals during family engagement and school events as needed

Added responsibilities if food is prepared on-site:

• Place weekly groceries orders based on the menu and current inventory
• Receive and verify food delivery and follow up with vendor if food delivered is incorrect based on the order or spoiled
• Prepare meals according to the planned menu and adapt recipes for dietary restrictions (allergies, religious diets, vegetarian, etc.)
• Prepare meals on a schedule (breakfast/lunch/snack)
• Adapt the menu (make substitutions) to avoid food spoilage and waste following the Menu Substitution SOP
• Help plan menus that are nutritious, budget-friendly, and appealing to students

Added responsibilities if school is under CACFP:

• Ensure vendor provides a delivery receipt and keep it for 3 years
• Children receive the appropriate portion sizes for each meal pattern component by providing correctly sized serving utensils and clearly communicating the required serving sizes to classroom staff upon meal delivery
• Review meal counts for accuracy and upload into SharePoint weekly
• If there are any menu substitutions, provide the necessary menu-supporting documentation (CN label, product formulation statement, Nutrition Facts, standardized recipe)
• Attend the required annual sponsor CACFP training that includes meal pattern, reimbursement, meal counts, claims, recordkeeping, and civil rights
• Clock in/out of Workday based on food-related responsibilities

Classroom Support

• Provide classroom coverage as needed
• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Provide 1:1 support for children who are experiencing big feelings
• Develop positive relationships with children

Other

• Assist the Head of School and school staff in other operational duties in the school as necessary when the kitchen work is complete (e.g., support with laundry, front desk support, and other duties as assigned by the Head of School)
• Participate in team meetings, center activities, and staff development

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

Hi, we're Oscar. We're hiring a Director, Managed Business Services to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be the primary architect of our global outsourcing strategy and be responsible for the end-to-end health of our outsourced ecosystems. This service covers multiple contact center, business process and configuration functions and works with multiple vendors across several countries. This strategic leadership role designs, implements, and governs external operations to ensure they align with company quality and compliance standards, cost objectives, and customer experience goals.

You will report into the SVP, Insurance Operations

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $147,549 - $193,658 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

• Lead the ongoing analysis and cross-functional framework to determine which business functions are optimized for outsourcing versus internal retention.
• Design and execute an operating model that supports scalability, ongoing risk mitigation, and the execution of critical business initiatives across a matrixed organization.
• Drive core business transformation by identifying emerging marketplace trends and shifting the outsourcing model from transactional tasks to transformational outcomes.
• Align service provider visions with long-term corporate goals to ensure flexibility and growth as market demands change.
• Drive the end to end selection process, in partnership with Procurement and operational leaders, including RFP leadership, vendor vetting, and onboarding of partners that align with company scale and culture.
• Partner closely with Procurement to identify and execute optimal Master Service Agreements (MSAs) and Statements of Work (SOWs) while monitoring value delivery and ROI.
• Negotiate matters of significance with senior management and external executives to ensure favorable commercial terms and operationally effective programs.
• Ensure the establishment and monitoring of rigorous Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) focused on financial accuracy, productivity, and member experience.
• Perform ongoing operational governance by preparing consolidated performance reports that provide actionable insights and root-cause identification for issues.
• In partnership with finance, track ROI on outsourcing initiatives. Ensure meticulous billing analysis and the identification of opportunities for long-term cost savings.
• Set and enforce rigorous standards for all offshore and nearshore sites to ensure total adherence to HIPAA, CMS regulations, SOC2, and data privacy requirements.
• Partner with internal Audit, Security, and Compliance departments to lead the operational response to any vendor-side audits or data incidents.
• Lead the transition and change management of new work streams, including the creation of documentation, training protocols, and workflow design.
• Act as the primary bridge between internal departments and external partners to ensure seamless knowledge transfer and brand consistency.
• Create an attractive value proposition for vendor staff to minimize turnover, preserve institutional knowledge, and ensure external teams are educated on company priorities.

Requirements:

• Bachelor's Degree in Business, Operations or relevant field
• 10+ years in Insurance Operations
• 8+ years working with teams in multiple locations and within multiple disciplines
• 8+ years of coaching and developing leading cross-functional people and teams
• 6+ years of experience in LEAN, Six Sigma, or other improvement methodologies
• 6+ years of experience leading large-scale implementations or expansion implementations across multiple site locations or business units
• 5+ years of experience in procurement processes, including negotiating and contracting BPO services
• 5+ years managing 3rd-party BPO/ITO relationships for major functions in insurance operations.
• Strong legal and commercial acumen with experience in multi-million dollar contract negotiations.
• Ability to influence internal/external and onshore/offshore leadership

Bonus points:

• MBA or relevant advanced degree
• 10+ years of experience on Insurance Payer side
• Advanced experience with Procurement or Contract Management functions
• Advanced experience in healthcare
• Experience managing international teams across different time zones (APAC, LATAM, EMEA).
• Proven track record of scaling an outsourcing program from "scratch" to a global footprint.

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About the Opportunity

As a Full Stack Engineer on our growing EV team, you will be responsible for developing our backend services while maintaining a high security posture within our growing infrastructure. Working directly with other engineers, you will develop new services/products that EnergyHub is building in the connected EV space, engaging drivers and OEMs on new initiatives that help the proliferation of EVs worldwide.

This role is a full-stack role, giving candidates the opportunity to build services, APIs, and front-end user interfaces for drivers and clients to interact with.

Main Responsibilities: What you’ll do

• Develop and maintain the backend services of our EV platform, ensuring that all components work together seamlessly.
• Integrate with third-party APIs to implement external services into our platform, enhancing OEM partners and other external solutions.
• Manage ingestion and storage of multivariate data sets that can scale to millions of users/connected vehicles.
• Build and enhance data lakes to provide additional data analysis for different services and consumers.
• Develop services to interact with connected vehicles at scale.
• Develop and maintain front end “web apps” to provide UIs for our various different products and services.
• Ensure proper security and data protection policies, procedures, and monitoring are in place.
• Design, develop, and maintain third-party accessible APIs for data ingest/egress within the platform.
• Write and maintain technical documentation.
• Drive and embody the “Dev Owns Quality” culture.
• Other duties as assigned

Required Skills and Experience: What you need

• 3+ years professional software engineering experience, preferably in a small to medium-sized team, with a proven exceptional ability as a FullStack engineer or similar role.
• Strong comfortability with Kotlin/Java and familiarity with web services and RESTful APIs using Spring.
• Expertise in API ingestion and data normalization processes.
• Experience with front end languages, such as React/Typescript.
• Experience with containerized systems.
• Knowledge of modern security best practices, authentication/authorization frameworks, and system/API hardening.

Preferred Skills and Experience: Nice-to-haves

• Experience with AWS or other cloud providers.
• Experience with GraphQL.
• Typical development tools and processes (automated testing, continuous integration/deployment, monitoring systems)
• Experience with Event-Driven systems and data processing pipelines (Kafka, SNS/SQS, Kinesis, S3, etc)

Your Impact

As a Priority Support Engineer, you’re not just resolving technical issues — you’re a trusted advisor and escalation authority for Axon’s most critical customers. You’ll have the autonomy to assess complex, high-impact cases, make real-time decisions to stabilize customer operations, and drive cross-functional efforts that shape how Axon delivers world-class support.

You’ll act as the bridge between frontline support, higher support tiers, engineering, and product teams — using your technical acumen and customer insight to influence product improvements, operational workflows, and service-level strategies. Your independent judgment and ownership mindset will directly impact customer trust, product adoption, and Axon’s brand reputation in the field.

This role offers high ownership and autonomy. Engineers are trusted to make informed decisions in complex, ambiguous situations, prioritize high-value work, and serve as technical SMEs for Axon’s most strategic customers. Candidates must be sharp, adaptable, and unstoppable: capable of navigating high-pressure environments with confidence and clarity.

What You’ll Do

Location: Candidates must be located in the following locations: Scottsdale, AZ
Reports to: Manager, Technical Support

• Case Ownership: Full lifecycle ownership of support cases for designated high-priority customers, including triage, prioritization, resolution, and follow-up.
• Independent Judgment: Empowered to make real-time decisions regarding escalation paths, interim solution, and technical approaches based on severity and customer impact.
• Defined Goal Execution: Operate with broad autonomy once objectives are defined (e.g., resolution efficiency, escalation reduction), with latitude in selecting methods and tools to meet outcomes.
• Subject Matter Expertise: Act as a technical SME across specific product domains; contribute to Tier 1 enablement, documentation, and internal training as needed.
• Process Adaptability: Authorized to adapt standard procedures when warranted by situational demands, provided decisions align with core support and customer service objectives.
• Ambiguity Management: Expected to take initiative in undefined or novel scenarios, identifying risks and acting proactively with minimal or no direction.
• This role assumes a high degree of trust and requires consistency in decision-making, accountability for outcomes, and alignment with team-wide quality and communication standards.

What You Bring

• 2+ years technical support experience in complex software, hardware, or cloud-based environments
• Proven ability to exercise independent judgment and make time-sensitive decisions in ambiguous, high-stakes situations
• Deep technical aptitude in Windows environments, networking, mobile ecosystems, and cloud applications
• Exceptional communication and interpersonal skills with ability to adapt language and approach for audiences ranging from IT admins to command staff
• Demonstrated ownership mindset (#OWNIT): proactive, accountable, and results-oriented
• Strong problem-solving ability with a data-driven approach to identifying patterns and preventing recurrence
• Proven ability to work autonomously while effectively influencing across teams and functions

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, InContact, and Vonage)
• 2+ years in networking or telecommunications, ideally within public safety or government sectors
• Relevant technical certifications (Network+, CCNA, MCSA, etc)
• System Administration or Cloud Infrastructure certifications

Your Impact

Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.

The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.

What You’ll Do

Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director

As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):

1. Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
2. Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
3. Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
4. Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
5. Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
6. Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
7. Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
8. Routinely audit the health of your agencies’ environments and configuration to continually improve their operational effectiveness.
9. Collate and share the most impactful customer feedback across the agencies you support for the Product team’s awareness and prioritization.

What You Bring

• 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
• Proven experience developing and delivering training programs and customer education initiatives.
• Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
• Excellent communication and presentation skills, including experience hosting webinars or training sessions.
• Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.

Preferred Qualifications

• Experience with public safety or government technology deployments.
• Familiarity with complex enterprise software.
• Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Your Impact
As a Professional Services Manager at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.

In this role, you will act as a Trusted Advisor, managing the deployment of Axon’s products and solutions. You will leverage your expertise in project management and technical deployment to facilitate the successful implementation of complex technical solutions within customer timelines.

Location: Based out of Axon Hub cities (Scottsdale, Seattle, Boston, NYC, Sterling, Atlanta)

Travel: Up to 75%

Reports to: Manager, Professional Services
Direct Reports: 0

What You'll Do:
Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments.

Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions.

Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively.

Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products.

Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones.

Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders.

Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes.

Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status.

What You Bring

• BS/BA or equivalent knowledge and experience.
• Extensive experience in project management, including coordination and resource tracking.
• Experience implementing and/or leading an Axon body-worn camera program.
• Understanding of software and hardware implementation, particularly in SaaS environments.
• Proficiency in Smartsheets or similar project management tools.
• In-depth knowledge of Axon products and digital evidence management systems is preferred.
• Experience working with corporate, retail, and security-based organizations.
• Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders.
• Ability to work independently and take ownership of projects while effectively collaborating across various teams.
• Willingness to travel throughout North America, with potential for international travel.

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

This is a post-sale, customer-facing, front-line role with primary duties of deploy network, hardware, and software solutions for Axon’s Fleet solutions. All candidates maintain a professional attitude with a strong focus on the customer’s total implementation experience.

What You'll Do

Location: Remotely from the United States
Travel: On the road 100% (Mon-Fri), domestic
Reports to: Sr Manager, Fleet Services or Technical Services Supervisor, Fleet

• Identify and implement solutions within minimal assistance in a fast-paced environment.
• Assist clients to monitor all software implementation lifecycles and assist with the appropriate customizations.
• Conduct training sessions with customer technical points or contact and end users on Axon specific product applications.
• Create accurate computer network diagrams and documentation for design and planning of network communication systems.
• Customer coordination and execution of field commissioning tests.
• Deliver timely and detailed project deployment reports.
• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers, post-sale.
• Escalate product irregularities and problems to Product Managers during site deployments.
• Maintain regular and predictable attendance.
• Synchronize the operation of Axon products as they apply to the Fleet solutions.
• Train primary technical contacts and end users on the proper installation and use of the full suite of Axon Fleet’s components and products.
• Troubleshoot applications, computers, networks and products.
• Validate the quality of 12V DC sub-contractor installations.

What You Bring

• Ability to perform job functions from any location with minimal oversight.
• Ability to stand, bend, and stoop for upwards of 8 hours a day; as well as lift or carry tools up-to-75 lbs. on a regular basis; with or without special accommodations, is required.
• Flexibility to take on additional projects and adapt to changes in priorities.
• Aptitude to work within a team and as an individual contributor in a fast-paced, dynamic environment.
• Desire to work with a team or visit clients in person, weekly. (This position does not have a residency location requirement, but successful candidates must reside within reasonable proximity to a major airport.)
• 3+ Years of advanced computer network implementation including systems software, Windows operating systems and applications software, hardware, and configurations, (A+, Network + or equivalent preferred)
• Basic understanding 12-volt DC circuit theory, electrical wiring diagrams, possess mechanical dexterity and troubleshooting skills preferred. (Emergency Vehicle Technician or similar ASE Electronics certifications preferred or Military electronics technician)
• Cradlepoint router or equivalent configuration, implementation and deployment knowledge. NCOS, NetCloud (Cradlepoint Network Associate and Cradlepoint Network Professional certifications preferred).
• Familiarity with data transfer concepts WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks and virtual private networking.
• Experience implementing and deploying products in IP-based Ethernet networks, including layer 2, layer 3, LAN, WAN, VPN.
• A valid driver’s license is required and must be maintained throughout employment.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 66,000 in the lowest geographic market and USD 105,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

In this role, you’ll act as a key player in Axon’s direct to customer fulfillment process — ensuring that every order moving from our suppliers to our customers is ordered accurately, shipped with efficiency, and completed with precision. You’ll own the system transactions that keep our purchase order data clean and our internal stakeholders informed, enabling smooth delivery experiences and reliable visibility across teams. This is an ideal opportunity to deepen your expertise in ERP operations, supply chain, and cross-functional collaboration within a fast-paced, mission-driven environment.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 4 days a week
Reports to: Sr. Purchasing Manager
Direct Reports: 0

• Own end-to-end dropship PO execution, including SKU readiness, pricing validation, and timely PO creation within the ERP system
• Review and validate sales order inputs to ensure alignment with supplier capabilities and correct PO creation
• Proactively identify and resolve discrepancies across sales orders, purchase orders, and supplier confirmations to prevent fulfillment or invoicing delays
• Partner with suppliers and internal teams to troubleshoot order exceptions
• Support forecasting and supply planning activities by monitoring demand signals, supplier constraints, and inventory positioning
• Maintain audit-ready documentation and support compliance efforts through accurate transaction handling and system integrity
• Identify process gaps and drive improvements across dropship workflows, including system enhancements and automation opportunities

What You Bring

• 5+ years of experience in purchasing, supply chain, operations, or a similar role in a high-volume, fast-paced environment
• Strong attention to detail with the ability to spot and correct discrepancies across large data sets
• Comfort working in fast-paced, high-volume environments where accuracy and timing directly impacts performance
• Proficiency in ERP or inventory management systems and confidence navigating multiple system workflows
• Solid understanding of supply chain or fulfillment processes, especially related to receiving, order flow, and inventory tracking
• Proven ability to collaborate cross-functionally to troubleshoot and resolve issues
• Effective communicator who can document, escalate, and problem-solve with professionalism and ownership
• Curiosity and drive to learn new systems, improve processes, and contribute ideas to enhance team efficiency
• Commitment to Axon’s mission and culture — bringing a service-oriented mindset that ensures every order, transaction, and customer interaction reflects our standards of excellence

Work Location

This role is based out of our Scottsdale office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with the flexibility to work remotely on Monday, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

You will be accountable for leading assigned category(s) which have the highest impact on Axon’s supply base and spend categories. This requires a broad market understanding and internal and external stakeholder engagement at the highest levels. You will ensure assigned suppliers meet and maintain requirements for quality, on time delivery, and continuous improvement while optimizing cost, inventory and terms. Enhanced understanding of emerging markets and technologies is required.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 3-5 days a week, and on the road 20% of time
Reports to: Director, Strategic Sourcing
Direct Reports: Yes

• Manage supplier performance through formal business reviews and ongoing engagement to meet Axon’s requirements for quality, delivery, cost, innovation, and continuous improvement
• Act as the subject matter expert for defined commodities, assessing market dynamics and supplier risk while driving strategies to improve competitiveness and supply continuity
• Partner with demand planning to communicate forecasts and align supplier capacity with short- and long-term business needs
• Lead spend management initiatives to optimize supplier base, cost, inventory, and payment terms
• Manage supplier inventory levels through advanced replenishment strategies and negotiation of lead times and MOQs
• Negotiate contracts and supplier agreements
• Drive continuous improvement and supplier performance initiatives
• Lead commodity strategy development and execution
• Support NPI processes, translating product requirements into supply strategies
• Partner cross-functionally with Engineering, Quality, Manufacturing, Sales Ops, and Product teams to align supplier performance with business goals
• Serve as the primary escalation point for supplier-related issues

What You Bring

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field
• 7+ years of experience in procurement, strategic sourcing, or commodity/category management
• Strong expertise in electronics manufacturing and global EMS/CM landscape (e.g., Jabil, Plexus, Sanmina), including PCBA, system integration, NPI, and supply chain constraints
• Proven ability to develop and execute category strategies driving cost, quality, and risk outcomes
• Advanced negotiation skills (should-costing, LTAs, VAVE, pricing models) and experience managing complex global supplier agreements
• Strong supplier performance management experience (KPIs, QBRs, scorecards, continuous improvement) with demonstrated accountability across cost, quality, and delivery
• Solid understanding of cost drivers and total landed cost optimization, with experience in manufacturing transfers, ramp-up, and dual-sourcing strategies
• Experience identifying and mitigating supply chain risks, including geopolitical and capacity challenges, with ability to build multi-region sourcing strategies
• Awareness of key industry trends (reshoring, China+1 strategies, component shortages, lifecycle management)
• Strong analytical mindset with ability to benchmark suppliers, model costs, challenge assumptions, and drive data-based decisions
• Ability to influence cross-functionally (Engineering, Finance, Quality, Operations) and communicate effectively at all levels, including executive stakeholders
• Demonstrated leadership capability with experience developing teams and building strong supplier relationships

Preferred Qualifications

• Strong communication and negotiation skills as well as proven ability to work within team structure as an active participant and drive results through direct and indirect influence/collaboration
• Ability to successful function in “fast-paced” ambiguous environment
• Demonstrated capability of advancing further within the organization through track record of increasing responsibility and quantifiable results
• APICS, ISM, PMP, Six Sigma certifications desired
• Masters of Business Administration

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

We are seeking an Enterprise Account Executive for the Mountain region to join our team!

Responsibilities                                                                                                                                                                                                                                   

• Drive top-line sales revenue in a named list of accounts, as well as a geographic footprint
• Adoption of enterprise agreements in the targeted named accounts to ensure long term relationships and maximum contract value
• Collaborate with global team members to foster a solid sense of community and information sharing among named accounts
• Focus on relationship building with executives
• Guide prospects through a methodical sales process to facilitate selection of Synopsys solutions
• Ensure customer success
• Represent Black Duck at local and/or industry events
• Maintain accurate Salesforce information
• Travel as necessary to client locations (approximately 50% of time traveling)

Required Skills & Knowledge

• Minimum 8 years enterprise software sales experience, particularly in the West Coast or Mountain region
• Proven track record of exceeding software sales revenue targets
• Proven ability to sell multiyear enterprise licensing agreements
• Proven track record selling six-or-seven figure deals
• Has a good business acumen and ability to showcase business value
• Ability to negotiate large complex deals
• Proven ability to build and maintain relationships with executive selection makers
• Excellent critical thinking and problem solving skills
• Excellent communications and presentations skills

 Preferred Experience

• Track record of successfully selling software-based cybersecurity tools into enterprise accounts.
• Consistently exceeds financial targets and forecast accuracy
• Demonstrated ability to engage CECOs, VPs of Security and Devops in order to align on business outcomes
• Global, named or large enterprise account management experience

The base salary range across the U.S. for this role is between $130,700-$196,100. In addition, this role is eligible for commission.  Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. 

As a part-time Assistant Teacher (Float) at Bezos Academy (internally titled Assistant Teacher I), you share our passion for early childhood education and commitment to creating nurturing, high-quality learning environments for all children. While exact responsibilities will vary from school to school, you may assist in classrooms, serve and supervise mealtimes, and support the overall operations of the school. Drawing on your organizational skills, professionalism, and commitment to children, you will support high quality, tuition-free, Montessori-inspired programs that enable every child to thrive in our growing network of preschools in under-resourced communities.

LOCATION

We are actively hiring for part-time Assistant Teachers (Float) to support our preschools in Mesa, Arizona with an expected start date of August 2026: 

• Mesa - Adobe Hills (1001 N Power Road, Building 25, Mesa, AZ 85205 )  
• Mesa - Greenfield Estates (4840 E Adobe Street, Mesa, AZ 85205)  

SCHEDULES, BENEFITS, AND COMPENSATION

• This is a part-time, non-exempt/hourly position requiring a minimum of 20 hours per week, with occasional opportunities to work additional hours based on school needs.  
• You will work a four-hour shift, Monday through Friday, totaling 20 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs.  Please confirm which location(s) and shift(s) you are interested in on your application. 
  • Mesa - Adobe Hills: expected daily shift 11:00am-3:00pm
  • Mesa - Greenfield Estates: expected daily shift 11:00am-3:00pm
• The full compensation range for this position is $19-$22 per hour. The starting pay for all new employees is $19 per hour. 
• Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match. 

MINIMUM QUALIFICATIONS

• Age 18 with high school diploma or GED  
• Six or more months of prior work experience in childcare, education, or a related setting
• Ability to pass background checks, clear tuberculosis screenings, and (upon hire) successfully complete trainings required by the state of Arizona to supervise children independently
• Ability to independently supervise, communicate effectively with, and care for young children safely, including ability to lift a minimum of 40 lbs
• Access to reliable transportation to and from work and ability to consistently attend work as scheduled to ensure proper staff-to-child classroom ratios and support smooth school operations
• Must have a valid Food Handler’s Permit or be willing to obtain one upon hire
• Ability to complete 20 hours of onboarding by your seventh day of employment    

PREFERRED QUALIFICATIONS

• Demonstrated reliability and flexibility in supporting school operations, including meal service, playground supervision, assisting with classroom coverage as needed, and lead after-school activities 
• Prior experience supporting or teaching children ages 3–5 in a Montessori or early childhood classroom setting
• Experience working effectively across lines of difference and fostering an inclusive, welcoming environment for all children and families
• Strong communication and organizational skills, with the ability to manage daily operational tasks such as classroom setup, safety checks, and basic clerical responsibilities

RESPONSIBILITIES 

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Assistant Teacher (Float).

Instructional

• Serve as a floating assistant teacher, providing support wherever and however the school most needs it each day
• As needed, independently supervise children throughout the day in classrooms and a variety of other situations, including but not limited to arrival/departure, transitions, outside time, rest/nap time, and (if offered) extended hours
• Assist in maintaining accurate child and family records
• Complete Montessori basics training and credentialing/licensing requirements within seven days of hire

Operational

• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom and school (e.g. cleaning/preparing materials, meal prep and cleanup, nap time transitions, laundry, bathroom supervision, etc.)
• Support school leadership and teachers to foster a nurturing, safe, and stimulating, non-competitive school environment
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Maintain licensing and credentialing requirements and complete required ongoing professional development trainings in a timely manner
• Attend staff meetings and family events as schedule allows
• Assume postures at low levels (e.g., kneeling, stooping, bending, and sitting on the floor) as needed to communicate effectively with children

Other

• Attend staff meetings and family events as schedule allows
• Provide support to nearby Bezos Academy schools, as needed, at the direction of your Head of School or District School Leader

Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

As a part-time Assistant Teacher (Float) at Bezos Academy (internally titled Assistant Teacher I), you share our passion for early childhood education and commitment to creating nurturing, high-quality learning environments for all children. While exact responsibilities will vary from school to school, you may assist in classrooms, serve and supervise mealtimes, and support the overall operations of the school. Drawing on your organizational skills, professionalism, and commitment to children, you will support high quality, tuition-free, Montessori-inspired programs that enable every child to thrive in our growing network of preschools in under-resourced communities.

LOCATION

We are actively hiring for part-time Assistant Teachers (Float) to support our preschool in Glendale, Arizona, with an expected start date of August 2026: 

• Glendale – Desert Garden Park (7020 W Ocotillo Rd, Building 8, Glendale, AZ 85303) 

SCHEDULES, BENEFITS, AND COMPENSATION

• This is a part-time, non-exempt/hourly position requiring a minimum of 20-25 hours per week, with occasional opportunities to work additional hours based on school needs.  
• You will work a four or five-hour shift, Monday through Friday, totaling 20-25 hours per week. Specific school schedules are determined by school leaders when considering all staff, classroom, and community needs. Please indicate which shift(s) you are interested in on your application.  
  • Desert Garden Park: 20 hours per week (expected daily shift 11:00am-3:00pm)  
• The full compensation range for this position is $19-$22 per hour. The starting pay for all new employees is $19 per hour. 
• Benefits include paid sick (care) time, accrued based on hours worked, and a 401(k) plan with a 4% employer contribution match. 

MINIMUM QUALIFICATIONS

• Age 18 with high school diploma or GED  
• Six or more months of prior work experience in childcare, education, or a related setting
• Ability to pass background checks, clear tuberculosis screenings, and (upon hire) successfully complete trainings required by the state of Arizona to supervise children independently
• Ability to independently supervise, communicate effectively with, and care for young children safely, including ability to lift a minimum of 40 lbs
• Access to reliable transportation to and from work and ability to consistently attend work as scheduled to ensure proper staff-to-child classroom ratios and support smooth school operations
• Must have a valid Food Handler’s Permit or be willing to obtain one upon hire
• Ability to complete 20 hours of onboarding by your seventh day of employment    

PREFERRED QUALIFICATIONS

• Demonstrated reliability and flexibility in supporting school operations, including meal service, playground supervision, assisting with classroom coverage as needed, and lead after-school activities 
• Prior experience supporting or teaching children ages 3–5 in a Montessori or early childhood classroom setting
• Experience working effectively across lines of difference and fostering an inclusive, welcoming environment for all children and families
• Strong communication and organizational skills, with the ability to manage daily operational tasks such as classroom setup, safety checks, and basic clerical responsibilities

RESPONSIBILITIES 

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Assistant Teacher (Float).

Instructional

• Serve as a floating assistant teacher, providing support wherever and however the school most needs it each day
• As needed, independently supervise children throughout the day in classrooms and a variety of other situations, including but not limited to arrival/departure, transitions, outside time, rest/nap time, and (if offered) extended hours
• Assist in maintaining accurate child and family records
• Complete Montessori basics training and credentialing/licensing requirements within seven days of hire

Operational

• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom and school (e.g. cleaning/preparing materials, meal prep and cleanup, nap time transitions, laundry, bathroom supervision, etc.)
• Support school leadership and teachers to foster a nurturing, safe, and stimulating, non-competitive school environment
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Maintain licensing and credentialing requirements and complete required ongoing professional development trainings in a timely manner
• Attend staff meetings and family events as schedule allows
• Assume postures at low levels (e.g., kneeling, stooping, bending, and sitting on the floor) as needed to communicate effectively with children

Other

• Attend staff meetings and family events as schedule allows
• Provide support to nearby Bezos Academy schools, as needed, at the direction of your Head of School or District School Leader

Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

As Montessori Assistant Teacher (internally titled Assistant Teacher II) for Bezos Academy, you share our passion for early childhood education and the Montessori method, drawing your energy from working in a child-initiated learning process. Your responsibilities will include assisting lead teachers in developing and implementing a program that promotes the cognitive, language, emotional, social, and physical development of each child. Drawing on your previous experience working with young children, you will support lead teachers in high-quality, tuition-free, Montessori-inspired programs in our growing network of preschools in under-resourced communities.

LOCATIONS

We are actively hiring Montessori Assistant Teachers for our preschool in Glendale:

• Desert Garden Park (7020 W Ocotillo Rd, Building 8, Glendale, AZ 85303) 

There are two start date options for the Montessori Assistant Teacher position:

• May 19, 2026, for those who wish to enter our full-time training program to become Montessori certified before the fall. Please note this summer training program involves travel to Seattle from July 13th - July 24th for in-person training (BA will cover your travel expenses). 
• July 21, 2026, for those who elect to participate in an external training program, who are already credentialed, or who wish to enter our part-time training program to become Montessori certified on a later timeline. Please note this option will require some coursework to be completed outside of normal working hours. 

SCHEDULES, BENEFITS, AND COMPENSATION

• School schedules vary depending on community needs but generally range from 8am-5:30pm, with teachers staggered across these hours with varying start and end times totaling no more than 8 hours per day. Your specific schedule will be determined with your school leader when considering all staff, classroom, and community needs.
• This is a full-time (40 hours per week), benefits-eligible, non-exempt/hourly position.
• Compensation for this position is $19-$27 per hour (~$39,000 - $56,000 annually). The upper third of the compensation range is typically reserved for existing employees who have been in the role for multiple years and demonstrate strong performance over time. Starting compensation will vary with prior experience and qualifications but is estimated at $22-$25 per hour. 
• This role includes 32 paid days of scheduled breaks, 3 paid days of personal time off, 9 paid days of sick (care) time, 10 paid holidays, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details. 

MINIMUM QUALIFICATIONS

• Meet one of the following criteria:
  • Four years of professional experience as an aide, assistant, or lead teacher of children from infancy through third grade
  • Two years of professional experience as an aide, assistant, or lead teacher of children from infancy through third grade AND an associate’s degree in a relevant field (i.e., child development, early childhood education etc.)
  • Bachelor’s degree
• Primary Montessori teaching credential from a MACTE-accredited institution or on track to obtain one within two years of hire
  • If you do not hold a Primary Montessori teaching credential from a MACTE-accredited institution, you will be eligible to complete the Bezos Academy Montessori Primary teacher coursework, provided at no cost
• Ability to pass background checks, tuberculosis screenings, and trainings required by the state of Arizona required to supervise children independently
• Ability to independently supervise, communicate effectively with, and care for young children safely, including ability to lift a minimum of 40 lbs
• Access to reliable transportation to and from work and ability to consistently attend work as scheduled to ensure proper staff-to-child classroom ratios and support smooth school operations

This role requires a Primary Montessori teaching credential from a MACTE-accredited institution. If you do not currently have this credential, your employment in this role is provisional until you successfully obtain one. You must obtain this credential within two years of your start date to remain in this role. Upon hire, you may elect to obtain a credential through the Bezos Academy Montessori Credential Program (MCP), offered at no cost, or through any other MACTE-accredited program at your own expense. 

Participation in MCP is voluntary and unpaid. MCP activities may occur during periods that overlap with scheduled working hours or scheduled breaks, including summer break. To the extent that participation in MCP overlaps with your regular working hours, those working hours will be paid. To the extent participation overlaps with scheduled breaks for which you are eligible, those scheduled breaks will remain paid.

PREFERRED QUALIFICATIONS

• Associates degree or higher in education or related field
• Experience teaching in a Montessori preschool
• Professional experience working with young children with special needs
• Experience working with children and families in low-income areas

RESPONSIBILITIES 

*NOTE: The combination of responsibilities may vary based on the needs of the school site, students, and prior experiences of the Montessori Assistant Teacher. Some Montessori ATs will provide support across an entire school rather than be assigned to a single classroom.

Instructional 

• Support the lead teacher in preparing and delivering instructional activities that facilitate active Montessori learning experiences
• Assist in presenting individual and small-group Montessori lessons, adapting activities to meet each child’s developmental stage and interests
• Observe each child daily to assess skills, interests, and needs and use this information to facilitate learning and growth
• Encourage the development of early literacy, math, and problem-solving skills through hands-on, purposeful work that supports kindergarten readiness
• Prepare and maintain a well-organized, safe, and attractive classroom environment conducive to the optimal growth and development of children
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Assist teachers in maintaining records on each child’s progress and development

Student Support

• Develop a positive relationship with each child and promote the development of self-esteem and self-discipline
• Provide support for children with diverse learning needs, including occasional or short-term support in small group settings when helpful for classroom participation, emotional regulation, or routines
• Partner with lead teachers to implement student support and/or behavior plans as needed

Operational

• Assist teachers with the full implementation of Bezos Academy’s performance standards, policies, and procedures
• Support Bezos Academy classrooms by following regulations and guidelines in the day-to-day operation of the classroom (i.e., cleaning materials, meal prep, nap time transitions, etc.)
• Prepare and maintain a well-organized, safe, and attractive classroom environment conducive to the optimal growth and development of children
• Organize materials and clean the workspace to facilitate the learning process for each child
• Support children’s increasing independence with daily living skills (i.e., washing hands, using the bathroom, eating meals and snacks, cleaning up, etc.)
• Maintain eligibility and professional growth by obtaining a MACTE-accredited Primary Montessori teacher credential within two years (if not already credentialed)
• As needed, independently supervise children throughout the day in classrooms and a variety of other situations, including but not limited to arrival/departure, transitions, outside time, rest/nap time, and (if offered) extended hours    

Other

• Participate in team meetings, center activities, and staff development
• Assist lead teachers in conducting staff/family conferences
• Establish a positive relationship with each child’s family and share information about the child’s day at the preschool
• Assume postures at low levels (e.g. kneeling, stooping, bending, and sitting on the floor) as needed to communicate effectively with children

Bezos Academy is an Equal Opportunity Employer. All applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Your Role:
Tenable is seeking a results-oriented leader to motivate an exceptional support team to even higher levels of customer satisfaction. With a global CSAT currently over 93%, we expect you to help us exceed that benchmark. You will manage some of the best support professionals in the enterprise software industry, providing the coaching and mentorship they need to thrive in a challenging environment. Your goal is to balance team development with the delivery of a stellar support experience for our large and rapidly growing customer base.
Your Opportunity:

• Team Leadership: Lead and mentor a multi-shift Support Engineering team, serving as the go-to expert for policies, procedures, and professional growth.
• Experience Optimization: Continuously refine the support journey for both customers and staff, balancing operational efficiency with a motivating team culture.
• Data-Driven Management: Define and monitor key performance indicators (KPIs) to drive capacity planning, escalation workflows, and consistent SLA excellence.
• Technical Escalation & Resolution: Investigate complex technical issues, routing them to the ideal resource and collaborating directly with R&D and Product Management for swift resolution.
• Strategic Communication: Act as the primary bridge for high-priority escalations, ensuring clear and timely updates for both customers and internal stakeholders.
• Product Expertise: Maintain deep, hands-on technical knowledge of the entire Tenable product suite to provide high-level guidance and oversight.
• Operational Agility: Execute specialized tasks and strategic business objectives as needed to ensure the overall success of the Support organization.

What You'll Need:

• 3+ years managing high-performing teams of 10+ Technical Support Engineers with direct experience in hiring, training, and performance management.
• Location Requirement: Must be currently based in the Pacific Time Zone to support regional shift alignment.
• Excels at managing time and priorities in fast-paced environments while remaining composed and solution-oriented under pressure.
• Demonstrated experience driving innovative change at the team level, preferably applying AI, Large Language Models (LLMs), and automation to streamline workflows, improve case resolution times, and increase operational efficiency within a support organization.
• Experience implementing Knowledge-Centered Service (KCS) methodology to drive knowledge quality, reuse, and continuous improvement.
• Solid understanding of security operations and procedures, modern tech stacks, and security industry trends.
• Ability to work at a computer for extended periods and perform additional duties as necessary to meet business objectives.
• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment.

#LI-Remote

#LI-MM1

Your Impact

As a Customer & Operations Support Associate, you will play a critical role in delivering an experience that reflects Axon’s mission to Protect Life and the Civilian team’s mission to Protect the Life You’ve Built. You will serve on the front lines of the customer experience, helping customers navigate questions, orders, returns, and fulfillment issues with urgency, empathy, and accuracy. Your work will directly influence customer trust, operational excellence, and the continued growth of the Civilian business. Check our products here: http://www.taser.com/ 

You will join a scrappy, high-impact team that operates with the energy of a startup within a public company. The team is already making a difference for customers every day, and there is significant opportunity to help shape how we scale. In this role, strong execution does more than solve problems. It helps protect and support the people who rely on our products.

What You’ll Do

• Deliver timely, professional support to customers across phone and digital support channels, including email, social platforms, chat, and integrated service platforms, while helping ensure automated and human-assisted support experiences are effective, accurate, and customer-centered.
• Resolve customer issues related to orders, shipping, returns, product questions, and fulfillment with sound judgment, follow-through, and attention to detail.
• Process Return Merchandise Authorizations (RMAs) and coordinate with customers, carriers, and internal teams to ensure efficient returns and exchanges.
• Partner closely with warehouse and fulfillment teams to investigate and resolve shipping, delivery, and order-related issues.
• Process manual orders accurately, maintain clear documentation, and coordinate fulfillment to ensure a smooth customer experience.
• Help manage customer support across digital platforms by ensuring inquiries are handled promptly, automated interactions are reviewed as needed, and escalations are resolved or routed appropriately.
• Support broader operational and shipping needs across the Civilian team as business demands evolve.
• Help track support and operational performance metrics, identify trends, and surface opportunities to improve the customer experience and internal processes.

What You Bring

• 2+ years of experience in a customer-facing, customer support, ecommerce, or operations role.
• Strong communication skills and the ability to support customers professionally across phone and digital channels.
• Sound judgment, empathy, and problem-solving ability in handling customer issues and escalations.
• Strong attention to detail and accuracy in order management, returns, and operational coordination.
• Ability to manage multiple priorities, stay organized, and follow issues through to resolution.
• A collaborative, adaptable, and accountable approach to working across teams and evolving business needs.
• Bachelor’s degree or equivalent practical experience preferred.
• Passion for our mission

Location: This role is based out of our one of our US Hubs and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Work Location
This role can be based out of the following hubs [Seattle, San Fran, Scottsdale, Atlanta, Sterling, Boston, NYC] and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Your Impact

As the Strategic Finance Manager, you will report directly to the Director of Strategic Finance. You will play a significant role in the Company’s three statement financial forecast, develop and present executive reporting packages, build & maintain financial models, and assist in the planning and implementation of ad hoc initiatives.

You will join a demanding environment that favors agility, initiative and creative thinking. We genuinely love what we do and are looking for those of you who share this passion. Come work with us in a dynamic environment in which you’ll use your passion, technical experience, and strong problem-solving skills.

What You’ll Do

• Assist in the management of the Axon’s P&L, Balance Sheet, and Cash
• Develop weekly, monthly and quarterly reporting packages and dashboards
• Ownership of our intra quarter forecast process and identify key risks & opportunities
• Identify and implement model enhancements to drive improved forecast accuracy
• Analyze financial results and provide insightful commentary on financial performance
• Assist with developing Board and C-Team presentations
• Participate in corporate FP&A meetings such as executive corporate forecast reviews and budget vs. actuals reviews
• You will assist with ad hoc FP&A projects that arise due to our rapid growth

What You Bring

• Advanced degree in Finance, Business Administration, Economics or Accounting
• Minimum of 4 years of finance experience including, but not limited to financial modeling, budgeting, forecasting, reporting and business analytics in a dynamic, high-growth environment
• Proven history of developing and maintaining three statement financial models
• Proven track record of driving cost controls and influencing EBITDA improvement
• Excellent analytical, oral and written communication skills for frequent interaction with financial and non-financial business leaders
• Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment
• Concern for high-quality deliverables and deadlines

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices
• Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

If you love to get close to your users to understand and solve their problems quickly, this is the place for you. If you thrive on working with other teams to drive solutions quickly on a brand-new product, this is the challenge for you. If you are interested in supporting a mission critical product used to save lives, this is the product for you.

Axon is seeking a high-energy, experienced Software Support Engineer with expertise in cloud solutions. This individual will play an instrumental role in supporting critical escalated issues and customer requests. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, thriving on resolving software issues, and building strong customer relationships.

What You’ll Do
Reports to: Manager, Technical Support

• Work closely with Law Enforcement customers to ensure a stellar experience with Axon products and services
• Provide front line support to Axon software customers while logging detailed notes on each customer interaction
• Collaborate with customers to determine the urgency of tickets/requests and identify their priority across engineering teams.
• Research, troubleshoot, diagnose customer issues and requests across all a variety of products and systems.
• Follow up with clients to ensure their systems are fully functional after troubleshooting
• Log & provide detailed notes on each customer interaction
• Develop knowledge base articles on top issues
• Participate in an on-call rotation for outage escalations
• Provide back-up support to other Axon Support teams and colleagues

What You Bring

• 3+ years of support experience for cloud-based products
• Track record of completing goals and driving initiatives to completion
• Experience working within the Law Enforcement/Public Safety space
• Forward Thinking and Task Driven
• Experience solving complex technical problems and leading support related projects
• Strong communication skills and the ability to communicate to both technical and non-technical customers/colleagues.
• Experience working with applications like JSON schemas, GitHub, python, VS Code, Azure Data Studio, SSMS.
• Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving outcomes.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

What You’ll Do

Location: Remote in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: up to 60%
Reports To: Manager, Business Analysis

• Work as member of the Software Services Team.
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Collaborate with the customer to configure the system to achieve their business outcomes.
• Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional acceptance tests and training.

What You Bring

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement preferred
• Some coding experience, particularly JSON preferred
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P13951_3337053

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, Denver, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

Are you ready to make your mark on the world and save lives? Are you passionate about improving processes through technology? Do you want to be a part of a fast-paced, winning team?

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC. The ideal candidate is a result-oriented leader who can operate and both the strategic and operational level – influencing senior stakeholders while ensuring flawless execution globally.

This role will work cross functionally to gather customer requirements early in Axon’s sales cycles to improve the customer invoicing experience. The Director will be a key business partner to internal stakeholders (Sales, Customer Success, Finance, Tax, Treasury, Controllership, and IT). You will help drive policy development, process design, operational excellence and change management as Axon improves its processes and technology utilized in the Global Credit and Collections lifecycle. In this role, you will be responsible for establishing and updating accurate reserves, having a strong understanding of customer contracts and billing within Axon’s CRM and ERP systems, as well as understanding how Axon satisfies its performance obligations to customers and issues invoices.

You will help drive business requirements to deliver enabling technologies that ensure accurate invoicing and timely collection based on Axon’s contracts and orders. Your mission will be to develop and deliver best practices to support improved cash collections and reduced bad debts.

You will help lead various data standards initiatives, including customer master data, customer contracts, and accounts receivable details, working closely with Finance, Sales Operations and IT business partners. You will help deliver new policies or policy updates and process documentation where needed.

You will lead a team of credit and collections professionals, providing leadership over an organization of approximately 20 employees. This position reports to the VP of Commercial Operations. This role will be customer facing at times, representing Axon with a high degree of professionalism, collaboration and ownership. The Director will work closely with the quoting, order processing, and IT teams, as well as members of the Sales, Sales Operations, Finance and Legal teams.

The Director will own various internal controls including credit worthiness, cash application, and provisions for uncollectible receivables.

At Axon, our goal is to make each individual feel valued for their contributions to the company’s mission, to protect life and truth. We are looking for smart people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

What You’ll Do

Location: Onsite in Scottsdale, Boston, Seattle, Atlanta, San Francisco, New York, or Sterling, VA 
Reports to: VP, Commercial Operations
Direct Reports: 13 individuals

• Gain a deep understanding of customer quotes, orders, contracts, revenue and billing schedules, and the unique variety of solutions Axon offers its customers
• Partner with key stakeholders to implement internal controls and processes to drive accurate billing for customers based on their unique requirements
• Help lead the delivery of process and technology enhancements, working cross-functionally to identify and recommend optimal solutions
• Define and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined
• Partner with IT teams to design, test and implement proposed technology changes which aid in more effective and efficient credit review and invoicing / collection processes
• Help set priorities for teams engaged in Axon’s opportunity to cash transformation programs
• Ensure customer facing teams operate with the appropriate level of empathy and support of customer needs
• Own and drive standard reporting on key metrics, including cash forecasts, DSO, AR aging targets and bad debt expense
• Partner with IT and systems teams to lead ERP and Order to Cash platform enhancements

Collections & Cash Flow Optimization

• Oversee escalated collections strategies for high-value or complex customer accounts, including customer payment plan negotiations, dunning processes where applicable
• Partner with Treasury and FP&A on cash flow forecasting and working capital reporting
• Champion automation and technology investments to modernize collections workflows globally

Credit Risk Management

• Establish and govern global credit policies, risk frameworks, and approval authority
• Oversee portfolio-level credit risk analysis, including exposure concentration, industry trends, and macroeconomic factors
• Drive adoption of advanced credit risk tools, scoring models, and data analytics to improve decision-making
• Support automation of customer opportunity and quote approvals with global credit risk insights
• Manage vendor relationships with credit rating agencies

Governance, Compliance & Reporting

• Present AR performance, risk metrics, and strategic initiatives to leadership
• Ensure compliance with applicable regulations across all jurisdictions
• Establish and maintain a robust internal control environment; lead audit readiness for receivables and credit risk areas
• Build and manage executive-level dashboards tracking DSO, cash collection targets, bad debt reserves, and collection effectiveness

What You’ll Bring

• Bachelor’s Degree in Accounting, Business, Economics
• 12+ years experience in Global Credit and Collections, with at least 5+ years in a leadership role
• Strong program and change management expertise, with the ability to lead transformation at scale
• Experience leading large scale process transformation and technology implementation projects, including leveraging automation and AI tools
• Outstanding communication and presentation skills, including at the executive level
• Salesforce.com CRM platform experience (SF Billing and CPQ preferred)
• Strong understanding of ERP systems and integrations with source systems in the quote to cash lifecycle (Microsoft Dynamics 365 ERP experience preferred)
• Clear and concise written and verbal communication
• Highly collaborative business partner focused on Axon team results with ability to balance risk and growth
• Data driven professional with a continuous improvement mindset
• Proactive leader who is able to take initiative and owns resolution through completion
• Comfortable with conflict resolution and persuasion, demonstrating high integrity and sound judgment
• Can motivate a team to deliver according to established deadlines
• Able to work in a fast-paced environment with multiple competing priorities
• Proven track record managing global teams and operating across multiple regions, currencies, and regulatory environments
• Deep expertise in credit risk assessment, trade finance, and collections best practices at scale

Work Location

This role is based from any US office location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

 
As ITAR Compliance Director, you will oversee Axon’s International Traffic in Arms Regulation (ITAR) program. Particular focus will be with Axon’s existing defense article programs with its Dedrone product line and future Federal R&D involving defense articles. Your role will help to implement an overarching program for Axon with longer term maintenance and oversight.

What You’ll Do
Location: DC, Boston, or Scottsdale office
Reports to: Director, Global Trade & Product Compliance

• Managing Axon’s ITAR compliance program including;
• Product classification
• ITAR license management and administration
• Helping guide and enforce Axon ITAR compliance policy and procedure
• Collaborating with relevant Axon stakeholders to advise on relevant regulatory requirements
• R&D and Engineering on new product development
• Marketing and Sales on ITAR licensing coordination and strategy impact
• Legal and Executive leadership on risk, risk mitigation, and auditing
• InfoSec on data controls and ITAR compliant adherence
• Investigation and reporting of suspected of ITAR violations
• Escalation into Axon Compliance leadership with regular communications to stakeholders on ITAR activities
• Gap assessments, audits, and corrective future actions to redress and appropriately resource
• Recordkeeping – maintenance of Axon’s ITAR documentation, classifications, and licensing and repositories
• Regular and standard engagement with Governmental bodies (BIS, DDTC, etc.)
• Recurrent training and guidance for Axon internal stakeholders on ITAR and export trade regulations.
• Continuing industry and regulatory monitoring for relevant updates and impactful changes to Axon’s products and services.

What You Bring

• 5+ Years ITAR experience (EAR experience a plus)
• Strong Written Communication Skills
• Familiarity with relevant trade regulatory programs globally;
• International Traffic Arms Regulations (ITAR/Dept of State)
• Dual-Use (EU)
• Global arms regulation space (e.g. UK Section 5, Germany BAFA, etc.)
• TAA and other international technical assistance & research agreements
• Multi-national supply chain experience; multiple origin and destination points coverage
• Cloud-based data management and project coordination skillset
• Strong Join Forces attitude with requisite Win Right integrity in all areas around Trade Compliance

Work Location

This role is based out of one of our hub locations and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As an Senior Accounts Receivable Clerk, you will have the opportunity to provide direct support to the Senior Manager of Accounts Receivable and contribute in all facets of accounts receivable. You will collaborate with team members to implement process improvements and assist in day-to-day operations.

Location: On Site- Monday-Friday - Scottsdale HQ

What You’ll Do

• Managed customer accounts and collections activities, resolving billing issues and driving timely payments while maintaining strong client relationships
• Delivered responsive customer service support by handling inquiries, processing invoices and credits, and ensuring accurate account maintenanceAt least twice a week process POs, Invoice Preparation, Mail, etc. in HQ Office
• Process all Sales Tax Credits
• Request all Sales Tax Exemption Certificates from customers
• Update Sales Tax Exemption status for new/existing customers
• Complete Weekly AR Remote bank deposits
• Prepare Monthly Non-AR bank deposits
• Assist in developing policies and procedures that support business objectives and ensure the effective and efficient processing of financial information to support Axon’s growth
• Support management in various projects to support Axon’s growth, such as customer master clean-up and standardization, etc.
• Ability to identify process improvement opportunities and recommendations
• Supporting internal/external audit requests
• As needed, partner on collection efforts for annual cash goal.

What You Bring

• Associate’s degree or equivalent combination of education and experience
• Minimum of 5-7 years relevant professional level work experience
• Experience with Microsoft Dynamics
• Experience with Salesforce
• Excellent customer service, phone and shared mailbox management

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

The Maneuver Dominance team at Anduril develops operationally relevant, multi-asset autonomy. We are focused on building the next generation of autonomous capabilities by leveraging existing Anduril platforms like Ghost or Altius, bringing 3rd party platforms into Anduril's Lattice ecosystem, and developing breakthrough systems that will shape the future of the battlefield. If you are interested in working in an extremely innovative and fast paced environment, where your work directly makes an impact and difference in the products that are fielded this a fantastic opportunity.

As an Aviation Maintenance Engineer you will ensure the airworthiness and mission readiness of developmental UAS platforms across assembly, maintenance, and flight test operations. You will work alongside a team of engineers, test pilots, and test specialists, contributing hands-on mechanical expertise to aircraft assessment, maintenance coordination, and reporting on all facets of aircraft readiness. This role is central to enabling safe and efficient developmental flight test under both civil and military approval frameworks.

What You'll Do

• Assist with many aspects of aircraft assembly, planned and preventative maintenance, and operation including mechanical integration (flight control surfaces, propulsion), composites fabrication, and avionics build/integration/test.
• Troubleshoot, repair, and maintain aircraft and subsystems including landing gear, fuel system, flight control, and propulsion.
• Perform common airframe construction techniques.
• Complete aircraft and equipment documentation.
• Troubleshoot, repair, and maintain site support equipment.
• Communicate mechanical assessment with engineering and production.
• Perform validation and testing of various electronic components using equipment such as multimeters, oscilloscopes, network analyzers, and test racks.
• Perform proper FOD and tool control practices.

Required Qualifications

• 5+ years rotorcraft experience.
• Valid FAA Airframe & Powerplant (A&P) license.
• Excellent communication and teamwork abilities.
• Proficient with computer use (standard browser, word processing applications).
• Willing to be multi-capable, including some electronics troubleshooting and repair.
• Strong problem-solving skills and attention to detail.
• Ability to rapidly change roles/responsibilities while working in a fast paced, challenging work environment.
• Willing to travel international and domestic on an as needed basis.

Preferred Qualifications

• US security clearance eligible.
• Experience with both electric and turbine power plants.

Your Impact

The Professional Services Manager plays a pivotal role in both pre-sale and post-sale activities, ensuring the seamless adoption and implementation of Axon Enterprise’s cutting-edge products and solutions. This role involves collaborating with technology decision-makers and program managers to enhance workflows, efficiencies, and training capabilities through Axon’s digital evidence management systems, body-worn cameras, Artificial Intelligence (AI) solutions, and Professional Services Packages. Acting as a Trusted Advisor, the Professional Services Manager supports customers in maximizing the potential of Axon’s technologies to transform their operations.

What You’ll Do

Location: Remote 
Travel: up to 75% travel to customer locations
Reports to: Manager, Professional Services

• Engage with technology decision-makers (e.g., Chiefs of Police, Command Staff, Sheriffs, Directors of IT) and program managers pre-sale and post-sale to support successful product implementation and adoption.
• Participate in pre-sales activities, including:
• Sales presentations and solution demonstrations.
• Responding to RFPs and RFIs.
• Assisting in the creation of deployment plans.
• Supporting product Test and Evaluations.
• Plan, coordinate, and execute post-sale program implementation for Axon’s Evidence.com, body-worn camera products, AI solutions, and associated services packages.
• Conduct customer site assessments to evaluate requirements and implementation readiness.
• Ensure proper setup and functionality of equipment, such as body-worn camera systems, to meet operational needs.
• Provide tailored training to law enforcement and other customers, enhancing their operational capabilities and training curriculums.
• Collaborate closely with Sales, Product, and Customer Operations teams to:
• Address and document customer feature requests and issues.
• Offer valuable feedback to drive product improvements.
• Ensure high levels of customer satisfaction and program success.
• Assist customers in developing comprehensive agency-wide deployment plans.
• Champion Axon’s mission to transform training and operational efficiency through innovative solutions like AI solutions and Evidence.com.
• Perform other duties as assigned.

What You Bring

• Bachelor’s degree or equivalent knowledge and experience.
• Experience implementing and/or leading an Axon body-worn camera program.
• Experience with training, project management, and resource tracking.
• Experience with SAAS sales or support.
• Knowledge and demonstrated operating experience in one or more of the following areas: Digital Video, Body-Worn Cameras, Conductive Energy Weapons, Virtual Reality, Mobile Communications, SAAS.
• Knowledge of professional service provision with a technical or weapons-related customer base.
• Understanding of software and/or hardware, testing, and implementation.
• Understanding and conversant about company solutions and products’ strengths, weaknesses, opportunities, and threats.
• Willingness to travel weekly throughout North America, with potential for international travel.
• Experience working with law enforcement or military sales.
• Ability to work effectively, add value as a team member, and assume leadership roles within a team.
• Ability to work remotely effectively and add value as a team member, demonstrating technical knowledge and consultative skills.
• Ability to teach and mentor team members as required.
• Willingness to take ownership of accounts and account-related actions.
• Proven ability to coordinate across various groups and functional teams.
• Ability to perform tasks with little or no supervision.
• Demonstrated ability to implement, drive, track, and report on projects.
• Ability to apply solutions, technology, and products to business opportunities.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

As a Senior Collection Analyst, you will collaborate with business partners to ensure that the collections process function is smooth and efficient. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other collection management functions.

We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.

Location: 4 days a week (Tuesday-Friday) in office at Axon Hub Location (Seattle, San Fran, Scottsdale, Denver, Atlanta, Boston, Sterling, NYC)

WHAT YOU'LL DO:

• Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
• Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
• Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
• Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
• Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
• Participate in and support systems improvements and focus on streamlining the collection process, perform analysis of collection practices and develop process improvements
• Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
• Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

WHAT YOU'LL NEED:

• 5-7+ years of collections experience, preferably with high-tech industry experience
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash business process experience a plus, experience with quoting, order management and billing
• Excellent communication skills, both written and verbal, and strong customer service approach
• Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
• Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc. ), and Salesforce
• Ability to build strong cross-functional relationships and work collaboratively
• Proactive, problem-solving attitude and ability to think outside the box.
• Adapts quickly to changes in a dynamic organizational structure and business processes
• Ability to work independently and a strong team player

Work Location

This role is based out of any of our offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a SaaS Product Line Specialist Sales Engineer, you will provide technical direction and business guidance to the regional sales team. We are seeking a self-starter who will exceed sales quotas by driving innovative technical programs, pipeline generation alongside AEs, customer demonstrations, POCs, and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Data Resilience, Observability and Remediation tools to a targeted list of new & existing customers throughout the Western Region.

What You'll Do:

• Provides technical leadership and direction to Rubrik, customers, and prospects in the development and positioning Rubrik's SaaS solutions (M365, Google Workspace, Jira, Dynamics)
• Serves as a trusted technology advisor to customers and serves as a public cloud subject matter expert when positioning Rubrik's SaaS capabilities to key accounts.
• Leads technical sales calls, gathers / analyzes customer feedback, and identifies trends.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.
• Maintains a consistent cadence with product management to ensure product roadmap alignment with customer demands.
• Assists with the development of marketing and sales collateral to ensure alignment with customer needs and technical accuracy.
• Aids in the development and delivery of technical enablement to Rubrik, channel, and alliance partner sales architects.
• Cross-functionally drives the adoption of Rubik's cloud native protection technologies throughout Rubrik and the public cloud ecosystem.

Preferred Qualifications:

• 5+ years of sales engineering experience in an unstructured data environment with a proven track record of success
• Additional preference for experience with M365, Google Workspace, Dynamics, Jira and other SaaS applications
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

#LI-CG1

About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

The Regional Sales Director for our Cloud Product Line Specialist team will have ownership of all elements of Cloud Native (Azure, AWS, GCP) data security products across the Central and Western Regions. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory.
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the Enterprise Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 3+ years of experience in sales management and experience on working on cloud hyperscaler Infrastructure/Security Enterprise deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area
• Experience with unstructured data is a plus

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About the team & role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

The Regional Sales Director for our SaaS Product Line Specialist team will have ownership of all elements of M365, Jira, & Dynamics data security products across the Central and Western Regions. This includes managing a team of AE’s toward discovering and developing new opportunities, managing pipeline, executing account strategies, managing customer expansion, evangelizing & enabling on the product message internally with our field team and externally with channel / strategic partners & interfacing with Rubrik's cross functional product, GTM & engineering reams. The RD will manage a team of sellers calling into Enterprise accounts within the region while working in unison with regional leaders in Sales Engineering, Sales Development, Channel Development and Rubrik Partners to exceed sales objectives. This position will manage all aspects of the sales process and will play an integral role in the success of the overall sales team.

What You’ll Do:

• Develops and implements a comprehensive strategy that maximizes Rubrik’s cloud position and opportunities across the territory.
• Manages and develops the team of sales representatives including recruiting, hiring, and enablement of team members.
• Hands on approach and thought leadership into account strategies and focus
• Sells and promotes the introduction of Rubrik to Enterprise prospects and provides guidance to the team on strategy, sales process and CxO level selling.
• Participates in strategic and tactical planning for the region and a key member of the Enterprise Management team.
• Develops and execute a Focus plan to maximize revenue and growth across the region.
• Drives accurate team forecasting practice in line with management expectations.
• Conducts weekly progress meetings with sales team.
• Assists in the development of short, medium, and long term plans to achieve strategic objectives.
• Regularly interacts across functional areas with senior management or executives to ensure region objectives are met.
• Ability to influence thinking or gain acceptance of others in sensitive situations is important.

Experience You’ll Need:

• 3+ years of experience in sales management and experience on working on SaaS Infrastructure/Security Enterprise deals
• Relevant domain experience across backup, cloud and datacenter environments.
• Proven track record in a sales-driven organization, selling technology-related products and services
• Solid written, verbal, and presentation skills
• Creative with strong problem-solving skills and an ability to succeed in a fast-paced environment
• Proven ability to work well as part of an extended sales team
• Knowledge of Rubrik’s specific domain area
• Experience with unstructured data is a plus

 #LI-Remote

#LI-CG1

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

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