About the Team

On the New Verticals team, our mission is to build the future of local commerce through expanding our product offerings on the DoorDash platform. Stationed regionally, this team owns new business development by creating deep partnerships with the most coveted local and regional merchants across the US in our Grocery, Convenience, Liquor, Retail, and Flower segments. 

You’ll lead the sales cycle and close partnerships with prospective merchants while promoting the DoorDash brand.

About the Role

We are looking for an Account Executive, Field Sales, to join our New Verticals team. This hybrid role combines primarily inside sales (about 70%) with targeted field-based selling (about 30%) to close high-priority deals. You’ll be responsible for identifying, pitching, and signing the best local and regional small- and mid-sized merchants (SMBs) onto DoorDash.

In this position, you will manage the full sales cycle—from prospecting through close—within a fast-paced, transactional environment. Most of your day will be spent in an office or home-office setting making high-volume outreach, engaging prospects creatively, and driving deals forward. When needed, you’ll step into the field to meet merchants face-to-face, build relationships, and finalize partnerships. Some travel, including occasional overnights or flights, will be required.

You will report to the Sales Manager for New Verticals and gain direct exposure to career development opportunities as the team continues to grow.

We expect this role to remain flexible, with a mix of in-office and remote work. You should be comfortable traveling for in-person collaboration—such as trainings, team offsites, and closing meetings—as business needs arise.

You’re excited about this opportunity because you will…

• Help transform the way stand-alone liquor stores monetize through our on-demand delivery service.
• Create a great first impression with merchants and build a pipeline of qualified leads.
• Lead the full sales cycle while closing transactions to attain new business from small to mid-sized merchants.
• Master email marketing automation tools to creatively engage prospects.
• Make a high volume of cold calls (80+) and emails to prospects daily.
• Spend time prospecting and closing deals in the field in person, up to 30% of the time.

We’re excited about you because…

• You have 3-4 years of experience working in a high volume inside sales environment.
• You have experience in Small - Medium (SMB) business to business sales.
• You have managed a full sales cycle and have been in a closing or lead generation sales role.
• You are genuinely curious about people, local businesses, and technology.
• You have a dynamic personality with a customer-focused mindset.
• You are creative, persistent, and passionate about sales.
• You can navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Seeking talent near: Birmingham, AL; Tampa, FL; Atlanta, GA; Knoxville, TN

Position Summary:

This role is responsible for coaching, leading, and developing a high-performing team of Long-Term Care (LTC) Sales Specialists. As a first-line leader, this position serves as a key resource to the team and the organization, bringing expertise in disease state knowledge, the selling process, product portfolio, and customer engagement within the LTC environment.

Primary Responsibilities:

People Leadership

• Recruit, interview, and hire top-performing sales specialists.
• Build and model a customer-centric culture by establishing strong relationships with key customers.
• Motivate and inspire the team around a shared vision and business objectives.
• Plan and execute effective sales meetings and performance discussions.
• Represent Acadia’s mission, values, and standards both internally and externally.
• Ensure compliance with all company policies, procedures, and regulatory requirements.

Sales Coaching & Talent Development

• Conduct regular field visits and provide timely, actionable coaching focused on customer engagement, territory management, and account execution.
• Assess sales behaviors, providing recognition for strong performance and identifying development opportunities as needed.
• Address performance and personnel issues promptly and professionally.
• Partner with sales specialists to develop and execute individualized development plans that support success in current roles and future career growth at Acadia.

Business & Performance Management

• Establish clear performance expectations and hold the team accountable to results.
• Drive alignment through effective business planning, execution, and review processes.
• Develop, manage, and adhere to budgets.
• Monitor, analyze, and interpret business performance metrics; make adjustments as needed.
• Consistently meet or exceed sales and performance expectations.

Cross-Functional Partnership

• Participate in cross-functional and corporate initiatives that support broader organizational goals and community impact.
• Partner with cross-functional stakeholders to develop and execute regional strategic business plans that drive growth.
• Collaborate with the Commercial Effectiveness and Training teams to support new hire onboarding and ongoing skill-based development.
• Provide frontline insights and feedback to the Commercial Brand team to support the development of innovative, compliant resources that advance organizational and patient-focused objectives.

Education/Experience:

External Candidate Requirements:

• Bachelor’s degree in Business, Life Sciences, or a related field.
• Minimum of 5 years of progressively responsible experience in pharmaceutical or medical sales, including at least 2 years of sales management experience.
• Neuroscience experience preferred; prior LTC experience strongly preferred.

Internal Candidate Requirements: 

• Minimum of 2 years with Acadia in role, with a consistent track record of strong sales performance.
• Performance ranked in the top 25% for at least two of the last three performance years.
• Performance Management rating of “Achieving” or higher for all applicable eligibility years.
• Demonstrated leadership readiness, evidenced through behaviors such as:

• Coaching, mentoring, or onboarding support of peers
• Leading initiatives, projects, or pilots that influence team or regional outcomes
• Strong collaboration, decision-making, and accountability consistent with people leadership expectations
• Completion or eligibility for Acadia’s Emerging Leaders Program, when applicable
• Consistent demonstration of Acadia values, with no adverse performance management actions within the prior 12 months.

Required Knowledge, Skills, and Abilities:

• Strong field leadership, coaching, and performance management skills.
• Excellent interpersonal, communication, and presentation skills, including the ability to deliver clear verbal and written evaluations.
• Ability to build, maintain, and expand relationships with key customers and medical community stakeholders.
• Strategic thinking skills with the ability to anticipate future business opportunities and evolving customer needs.
• Strong organizational skills, initiative, and self-motivation.
• Demonstrated ability to lead collaborative teams, prioritize effectively, and allocate resources to achieve business objectives.
• High standards of professionalism, integrity, and the ability to operate effectively in a highly regulated environment while maintaining confidentiality.
• Requires up to 80% travel, including frequent overnight and occasional after‑hours travel, based on territory geography and business needs.
• Must possess a valid driver’s license with an acceptable driving record.
• Must reside within the assigned region or an adjacent region and be located near a major airport to support extensive travel requirements.

Scope:

Provides leadership and guidance to sales specialists to achieve departmental and organizational goals in accordance with established policies and timelines. Assignments are received as objectives, with discretion in determining methods and resource utilization. This role addresses issues of moderate complexity requiring evaluation of multiple factors and an understanding of functional objectives and industry trends. Decisions may impact short-term business results and operating costs.

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

#LI-REMOTE #LI-CA1

Creative Manager | Hawthorne Residential Partners

Location: Remote  

Creative Manager | Position Summary  

The Creative Manager plays a key role in bringing the Hawthorne brand to life across our portfolio. This position leads the planning, coordination, and execution of creative and marketing projects while also contributing directly to design and content development. 

This role sits at the intersection of strategy, creativity, and execution—ensuring projects are delivered on time, on brand, and reflective of Hawthorne’s mission. From campaign concepts to community-level materials, this position ensures every detail is thoughtful, consistent, and impactful. 
 

Creative Manager |  Job Functions 

Creative Development & Design  

• Act as creative design lead for marketing graphics and illustrations  

• Execute design work across a variety of formats, including: 

• Digital campaigns 

• Social media content 

• Print collateral and signage 

• Email and promotional materials 

• Translate marketing and brand strategy into visually compelling, on-brand creative 

• Provide creative direction across projects, ensuring a cohesive visual and storytelling approach 

• Maintain consistency across all creative assets, ensuring alignment with Hawthorne’s brand standards 

• Serve as a brand guardian, ensuring all materials reflect Hawthorne’s voice, tone, and visual identity 

Project Management & Execution  

• Manage the full lifecycle of creative projects—from intake and briefing through final delivery 

• Develop and maintain project timelines, workflows, and deliverables 

• Ensure projects are completed on time, on brand, and aligned with marketing priorities 

• Review and approve creative deliverables to ensure accuracy, quality, and brand alignment 

Creative Asset & System Management 

• Manage and maintain internal creative asset management systems, ensuring all assets are organized, accessible, and up to date 

• Establish and enforce standards for file naming, version control, and asset organization 

• Oversee the lifecycle of creative assets, ensuring teams are using the most current, approved materials 

• Partner with teams to streamline asset access and improve efficiency across marketing and on-site teams 

Collaborate Cross-Functionally 

• Collaborate with leadership to align creative initiatives with broader marketing and brand strategy 

• Partner with Corporate and Community Teams to meet creative goals while maintaining brand consistency 

• Collaborate with leadership to align creative initiatives with broader marketing and brand strategy 

Required Qualifications: 

• 5+ years' experience in marketing or related fields 

• Experience in Adobe Suite, Figma 

• Experience in multifamily, real estate, or hospitality strongly preferred. 

• Experience in marketing, branding, or content creation 

• Strong written and visual communication skills 

• Strong self-management skills 

• Oversees timelines and proactively advances projects to ensure on-time completion 

• Ability to manage multiple priorities and travel regularly 

• Comfort working autonomously and cross-functionally 

• Creative thinker with an eye for detail and storytelling 

Benefits That Matter  

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially.  

Here’s what you can look forward to:  

Personal & Financial Benefits  

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time. 

• Make an Impact: Enjoy 16 hours of paid volunteer time annually. 

• Recharge & Celebrate:  

• 10 paid holidays + 1 floating holiday of your choice  

• 8 hours off to celebrate your birthday 

• Future Planning: Company 401(k) match to support your financial goals. 

• Financial Wellness Reimbursement: Resources to support your long-term financial health. 

• Referral Bonuses: Earn rewards for bringing great talent to the team. 

• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts. 

Personal & Professional Development 

• Comprehensive Onboarding: Feel supported and prepared from day one. 

• Ongoing Learning: Tailored training programs to help you grow your skills and career. 

• Career Pathing: Clear, defined progression opportunities. 

• Hawthorne Cares Fund: Financial assistance available for unexpected emergencies. 

• Celebrate Success: Participate in annual Sales Rally events and contests. 

• Education Reimbursement: We invest in your continued learning. 

Health & Wellness Benefits 

• Medical & Vision: Comprehensive plans designed for peace of mind. 

• Dental & Life Insurance: 100% company-paid coverage. 

• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most. 

• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere. 

• Wellness Incentives: Earn rewards for taking care of your health. 

• Short-Term & Long-Term Disability Plan: Added protection for life’s unexpected moments. 

• Leave Bank: Additional paid time off during medical emergencies or natural disasters. 

• Fitness Reimbursement: Cash toward your gym or fitness membership. 

• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value). 

• New Parent Perk: One year of free diapers for growing families.* 

About Hawthorne 

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas. 

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization. 

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Chowbus is a SaaS (Software as a Service) company that began as an online platform for food ordering, payment, and delivery. The company has since shifted its focus to providing an all-in-one POS (point-of-sale) system tailored to the evolving needs of the restaurant industry. Headquartered in Chicago, Illinois, Chowbus serves over 2,000 restaurant partners across 20 major U.S. cities. Our mission is to build the most comprehensive ecosystem to empower restaurants.

The Sales Manager is responsible for bringing Chowbus’ POS system to the local and regional restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand. By understanding our restaurants’ unique needs, this role will develop a customized technology solution that helps the restaurants’ business thrive.

What You'll Focus On

• Develop and maintain a deep understanding of the competitive landscape and determine how to best position Chowbus’ restaurant technology in the market.
• Research and qualify prospects that are a good fit for Chowbus’ restaurant technology platform.
• Engage in regular outbound prospecting via cold visits, calling, email, marketing campaigns, and other avenues.
• Conduct demos and develop a solution that best meets the prospects’ needs.
• Successfully accomplish assigned KPIs and goals that include, but are not limited to, daily outreach quotas and newly onboarded partners per month.
• Manage sales activities and results using Chowbus’ CRM tool.
• Partner with regional team to ensure that the expectations set during the sales process are executed during delivery of the product/service.

What You Bring

• Excellent written and verbal communication required
• Proven collaboration and teamwork skills required
• Strong ability to sell and upsell products required
• Ability to adapt to ever-changing environments required
• Ability to learn and quickly become proficient with new technology required
• Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps)
• Bachelor’s degree in business or relevant field preferred
• 1 year of relevant experience highly preferred
• Are bilingual in Chinese

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement

The salary for this role is $50,000-$80,000 plus sales commission, depending on experience.