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Manager, Sales Enablement, Commerce Platform
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About the Team
The Sales Enablement team sits within Sales Strategy & Operations and is responsible for driving measurable productivity improvements across DoorDash's go-to-market organizations. We align enablement priorities to company OKRs and focus on accelerating ramp, improving call execution, and ensuring effective field absorption of GTM initiatives.
The Commerce Platform sales team is a specialized, fast-growing segment within DoorDash's merchant organization. Commerce Platform is a suite of tools that help restaurant operators grow their business both online and in-store — including a commission-free branded online ordering website, a native mobile app, email and SMS marketing and a cross-channel loyalty program. Products are offered across Starter, Boost, and Pro tiers. This is a consultative, ROI-driven sales motion that requires sellers to deeply understand both the merchant's business and the full Commerce Platform product suite.
Our mandate: drive faster ramp, stronger product adoption, and durable revenue impact for the Commerce Platform sales organization.
About the Role
As Manager, Sales Enablement for Commerce Platform, you will own the end-to-end enablement strategy supporting the Commerce Platform sales organization. This is a highly strategic, highly operational role. You will design structured onboarding programs, build certification frameworks, elevate core selling capabilities, and govern how cross-functional initiatives reach and are absorbed by the field.
The Commerce Platform sales motion is complex — sellers are consultatively positioning a multi-product, tiered SaaS platform to restaurant operators at varying stages of digital maturity. You will build deep product knowledge curricula, competitive positioning frameworks, and objection-handling programs that reflect the unique dynamics of selling direct channel technology to merchants.
You will partner closely with Commerce Platform Sales leadership, Product, Marketing, and Strategy & Operations to ensure every enablement initiative ties directly to measurable business outcomes — including ramp acceleration, product adoption, tier upgrades, and improved conversion rates.
This role does not have direct reports but requires strong cross-functional influence and the ability to drive alignment across senior stakeholders.
You're excited about this opportunity because you will…
- Build deep fluency in the Commerce Platform product suite — Online Ordering, branded mobile apps, email/SMS marketing and loyalty programs— and translate that expertise into seller enablement programs rooted in real rep challenges and merchant dynamics.
- Own ramp acceleration strategy for Commerce Platform sellers, designing structured onboarding journeys that reduce time-to-productivity and increase early attainment.
- Build and implement certification frameworks that validate sellers' ability to position the full Commerce Platform portfolio — including Online Ordering, and Starter through Pro tiers — with confidence.
- Design and deploy core selling skill programs focused on consultative discovery, ROI storytelling, objection handling around commission-free vs. marketplace trade-offs, incumbent POS competitive positioning, and multi-product upsell motions.
- Establish clear leading and lagging indicators — ramp milestones, call quality, product adoption rates, tier conversion, attach rates — and tie enablement programming to measurable revenue impact.
- Govern the Commerce Platform enablement calendar, sequencing product launches, tooling rollouts, process changes, and messaging updates into structured absorption plans.
- Partner cross-functionally with Commerce Platform Product, Product Marketing, and RevOps to ensure sellers are consistently ready to bring new features and capabilities to market.
- Define and institutionalize a coaching partnership model with Commerce Platform frontline sales leadership to reinforce behavior change.
- Create dashboards and reporting mechanisms to review performance impact in business reviews.
- Continuously refine programming based on field feedback, data trends, and evolving Commerce Platform business priorities.
We're excited about you because…
- You have 7+ years of experience in Sales Enablement, Sales Strategy, Revenue Operations, or a related GTM function — ideally with exposure to SaaS or multi-product platform sales.
- You are fluent in modern AI-enabled sales and productivity tools, and can leverage AI to enhance enablement programming, coaching insights, content creation, and performance diagnostics.
- You have successfully designed and executed structured onboarding and ramp programs that accelerated time-to-productivity in complex, consultative selling environments.
- You bring experience building certification programs and skills-based enablement curricula tied to measurable outcomes — including product knowledge, messaging, and discovery skills.
- You are deeply fluent in consultative sales processes and understand the performance levers that drive product adoption, tier upgrades, and merchant revenue growth.
- You think in terms of systems, operating models, and governance — not one-off trainings.
- You are highly analytical and comfortable building performance dashboards that connect enablement inputs to revenue outputs.
- You can influence senior stakeholders and drive alignment in matrixed environments without formal authority.
- You operate with strong prioritization discipline and know how to protect field capacity.
- You are comfortable partnering across Sales, Product, Marketing, and Operations to drive coordinated execution.
- You are familiar with CRM and sales engagement tools (e.g., Salesforce, Outreach) and learning management systems.
We expect to fill this position by 6/17/2026.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Associate Manager, Sales Enablement, SMB New Verticals
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About the Team
The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.
About the Role
As a member of the Sales Enablement team at DoorDash, you will play a critical role in empowering our sales teams to be more efficient, effective, and successful. This role will focus on refining, expanding, and delivering onboarding programs that equip sales reps within the SMB New Verticals Org, as well as our Sales Strategy & Operations organization, with the tools, knowledge, and skills to drive success from day one. Leveraging an 'always-on' training approach, you will build upon the current onboarding programming to foster continuous learning, drive efficiency, and accelerate time-to-productivity for our growing sales teams.
Responsibilities:
As the dedicated Sales Enablement partner (DRI) for the SMB New Verticals organization, you will own and execute training and enablement programs that directly support seller performance and readiness. You’ll manage core workstreams end-to-end with a high level of accuracy and dependability, operating with minimal oversight while driving strong cross-functional alignment.
Program & Training Execution
- Own the enablement lifecycle for SMB New Verticals from content creation to delivery to reporting—ensuring training is tailored, engaging, and rooted in measured adoption
- Lead onboarding and role-specific upskilling programs, customizing content and delivery formats to meet the needs of SMB NV sellers.
- Host recurring office hours, Q&A sessions, and feedback-driven forums to strengthen seller confidence and product proficiency
Product & Process Activation
- Partner closely with Product, Product Marketing, and Strategy & Ops to support new feature, tooling, and process enablement for SMB New Verticals sellers.
- Translate cross-functional updates into clear, concise, seller-ready communications and training materials.
- Support the design and delivery of training for new products or processes, contributing to cross-functional development where needed.
Analytics & Impact Measurement
- Track training engagement, satisfaction, and adoption metrics; analyze data to identify gaps and continuously improve the learner experience
- Surface insights to the Enablement team and cross-functional partners proactively, highlighting risks, blockers, or opportunities for improvement
Cross-Functional Partnership
- Build strong working relationships with SMB New Verticals Sales Leaders, RevOps, Product, and Marketing partners.
- Serve as the connective tissue between what sellers need and what cross-functional teams are preparing to roll out—representing SMB New Verticals perspectives in training and activation planning.
Operational Excellence
- Maintain LOB-specific content repositories, workflows, and delivery channels to ensure materials are accurate, current, and easy to access.
- Support the coordination of calendars, communication plans, readiness timelines, and enablement workflows.
- Contribute to the team’s culture by collaborating with peers, sharing best practices, and co-creating improvements to enablement processes.
You’re excited about this opportunity because you will…
- Own high-impact training programs for the SMB New Verticals team—shaping the onboarding experience, ongoing education, and day-to-day readiness of a fast-growing line of business.
- Play a central role in product and process activation, translating updates into practical guidance that empowers sellers to operate confidently and efficiently.
- Operate with autonomy, taking end-to-end ownership of defined projects while proactively communicating status, risks, and opportunities.
- Build cross-functional relationships that allow you to influence product readiness, process clarity, and seller adoption through well-executed enablement.
- Improve the seller experience by hosting office hours, collecting feedback, and iterating programs to better meet the needs of SMB NV teams.
- Grow your enablement craft, particularly in training delivery, analytics, content development, and cross-functional alignment—all while supporting a mission-critical part of DoorDash’s merchant organization.
- See tangible impact, as your programs directly shape seller proficiency, product adoption, and merchant outcomes.
We’re excited about you because…
- You bring 5-7 years of experience in sales enablement, L&D, sales operations, or a related GTM function
- You have strong training execution skills—you’re comfortable facilitating sessions, building content, and guiding learners with clarity and confidence.
- You operate with precision, dependability, and ownership, completing medium-complexity projects end-to-end with minimal oversight
- You’re an excellent verbal and written communicator, able to simplify complexity and influence stakeholders across sales and product teams.
- You are proactive, surfacing risks, blockers, and opportunities early and communicating status updates openly.
- You bring a data-driven mindset, using engagement and performance metrics to evaluate program effectiveness and inform improvements.
- You have familiarity with CRM platforms (e.g., Salesforce) and sales enablement tools (e.g., Outreach, Chorus, or similar).
- You thrive in collaboration—partnering effectively with Sales, Product, RevOps, and others to build cohesive, relevant enablement experiences.
- You contribute positively to team culture, recognizing peers, sharing knowledge, and helping build an inclusive, high-performing environment.
- You’re eager to grow into broader responsibilities over time—expanding your influence, building deeper domain expertise, and contributing to cross-functional training development.
- You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
Applications for this position are accepted on an ongoing basis.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Manager, Sales Strategy & Planning- Commerce Platform
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About the Team
Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. It supports the sales specialist team that focuses on DoorDash Commerce Platform: our company’s hyper growth business unit that allows restaurants to enable ecommerce ordering fulfillment for their first-party experiences (i.e., website and in-store). The Platform product portfolio consists of Online Ordering, Tableside Order & Pay, CRM, Mobile Apps, and Websites — all designed to maximize sales for merchants while fitting seamlessly into their existing operations and Brand.
About the Role
As a Manager, Sales Strategy & Planning at DoorDash, you will lead high-impact initiatives that shape our sales vision and operationalize it at scale. This role blends sales planning (quotas, incentives, forecasting, compensation design) with broader strategy and operations leadership (pipeline rigor, GTM strategy, and long-term organizational planning).
You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. The ideal candidate will bring a blend of both strategy and execution – setting the sales vision to enable DoorDash to become a B2B SaaS powerhouse, while driving operational rigor to problem solve and enable our sales team’s success. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve ambitious growth goals.
You’re excited about this opportunity because you will…
- Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures
- Lead annual and quarterly quota-setting processes, ensuring alignment with top line targets and product-level objectives.
- Drive forecasting excellence and pipeline rigor by building scalable models, dashboards, and performance management frameworks.
- Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understanding of the sales process and drivers for each business unit we support
- Lead cross-functional initiatives to standardize, automate, and improve planning and reporting processes across the sales organization.
- Translate complex analyses into executive-ready insights and strategic recommendations.• Anticipate future organizational needs, planning for headcount allocation, territory design, and structural evolution to support long-term growth.
We’re excited about you because…
- You are a high achieving leader with experience in sales strategy, sales planning, strategy & operations, consulting, analytics, or related fields.
- You have experience leading complex, cross-functional initiatives with measurable business impact.
- You are highly analytical and comfortable working with large datasets; strong proficiency in SQL, Excel, and Salesforce preferred.
- You have hands-on experience with quota setting, incentive design, compensation modeling, and forecasting.
- You operate effectively in multi-stakeholder environments across Sales, Product,Finance, and Analytics.
- You demonstrate strong ownership, prioritization, and decision-making skills in fast- paced environments.
- You are a compelling communicator who can influence senior stakeholders and align teams toward a common vision.
- You combine strategic thinking with operational execution—able to define direction and ensure disciplined follow-through.
You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
Nice to Haves
- Experience supporting SMB or B2B SaaS sales organizations.
- Experience with sales incentive management tools (e.g., Anaplan).
- Experience designing territory models and headcount allocation strategies.
- Background in high-growth technology or platform environments.
We expect this position to be filled by 5/13/2026.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Senior Manager, Sales Planning & Strategy
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About the Team
Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.
About the Role
As Senior Manager, Sales Planning and Strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap.
You will be responsible for leading a team of sales planners. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role will report into a Director of Revenue Strategy and Operations.
You’re excited about this opportunity because you will be driving…
- Strategic Leadership: Lead a high-performing team of sales planners to own the development, implementation and administration of new and existing sales incentive structures for our SMB Sales team.
- Cross-Functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making.
- Data Analysis and Insights: Analyze large datasets to derive actionable insights, identify trends, and provide recommendations to improve sales performance and efficiency.
- Sales Performance Optimization: Collaborate with Sales leadership to develop and implement strategies to optimize sales performance including incentive redesigns and pilot testing.
- Forecasting and Reporting: Develop and maintain sales forecasting models, track key performance metrics, and prepare regular reports for executive leadership and Sales teams.
- Team Development: Lead and develop team members, fostering a culture of continuous learning and growth within the Sales Planning team.
We’re excited about you because you have…
- A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
- Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
- Excellent communication and presentation skills, with the ability to distill complex data into actionable insights.
- A demonstrated ability to lead and develop a high-performing team.
- Strong problem-solving skills and a strategic mindset.
- An ability to thrive in a fast-paced and dynamic environment.
We’re excited about you because you are…
- Entrepreneurial – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
- Naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
- Gritty – You roll up your sleeves and do whatever it takes to make things successful
- Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
- Problem solver – You can independently translate high-level goals into actionable plans
Qualifications
- Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
- A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
- Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets. Proven user and explorer of AI tooling to drive efficiency and improved processes; SQL experience strongly preferred, along with Salesforce and Excel
- Expert communication and interpersonal skills
- Experience mapping complex operational workflows, diagnosing data gaps, and architecting AI-driven solutions end-to-end—from process discovery through prototype to production deployment. Experience building in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
Nice to Haves
- You have experience working with sales organizations
- You have experience with sales incentive design
- You have experience with Incentive Management tools (e.g., Anaplan, Xactly)
If you are a seasoned leader with a passion for driving business results and want to be part of a dynamic and growing organization, we encourage you to apply for the Senior Manager, Sales Planning and Strategy position at DoorDash.
Applications for this position are accepted on an ongoing basis.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Associate Manager, Sales Strategy & Operations, Commerce Platform
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About the Team
Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions.
As an Associate Manager, you will be at the forefront of DoorDash’s evolution from a marketplace to a premier technology partner. You will drive the strategy and operational backbone for Digital Ordering, our flagship white-label solution that empowers merchants to host commission-free ordering on their own websites. Your work will directly enable local businesses to grow their digital brands and own their customer relationships using DoorDash’s world-class logistics and technology.
About the Role
The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for translating high-level company objectives into actionable quarterly sales goals. You will balance strategic vision with the technical and operational discipline required to stand up new functions and systems, audit sales funnels, and leverage cutting-edge AI to maximize productivity. You will report to the Senior Manager of Sales Strategy & Operations, working at the intersection of Product, Sales, and Analytics to turn a research-backed vision into a highly disciplined, scaled revenue engine.
You’re excited about this opportunity because you will…
- Translate Strategy into Execution: You will help establish demanding quarterly sales targets, focusing the team on key growth drivers to maintain consistent and rapid expansion.
- Establish Operational Governance: You will help run the cadence of the business, including Weekly Business Reviews, ensuring every lead, opportunity, and deal is tracked with precision.
- Drive sales acceleration through rigor: You will improve the efficiency of our sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement.
- Innovate with AI: You will lead constant discovery on the latest AI tools and technologies to drive step-function improvements in sales productivity and outreach effectiveness.
We’re excited about you because…
- You have 4+ years of experience in any of the following fields: sales/business planning, strategy & operations, business consulting, analytics
- You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
- You have a bachelor’s degree or higher
- You’re an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL experience strongly preferred as is experience with Salesforce/Excel
- You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment.
- You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business.
- You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
Applications for this position are accepted on an ongoing basis
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
Manager, Sales Strategy & Operations
Share this job
About the Team
Our sales and success teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.
We are looking for a Manager level in Sales Strategy and Operations to 1. Develop strategic plans in retaining and growing partnerships at scale, 2. Leverage data tools (e.g. SQL) to help enhance sales productivity in targeting and closing the most valuable partnerships. You'll work among our sales, partner management, operations, product, and analytics teams to build the merchant foundation
About the Role
Within this job posting, we’re hiring for roles on the following team(s):
Long-Tail:
- We are looking for a Sales Strategy Manager to build and execute the Long-Tail Emerging Bets strategy for our Global Sales Vendor organization. You will work closely with internal stakeholders (Sales, Sales S&O, Finance, and more!) to retain and grow Merchants at scale. You will report into the Manager of Revenue Strategy and Operations in our Merchant organization.
You’re excited about this role because you’ll…
- Contribute to post-sales strategy for our top company priorities. This team sits at the nexus of both scaled initiatives and innovative bets at DoorDash focused on catapulting our restaurant partners’ growth. This role will help to develop a strategic vision for SMB Emerging Bets sales strategy, aligning it with DoorDash's overarching business goals.
- Drive operational excellence in reporting cadences, rigorous pipeline tracking, and sales productivity – leading end-to-end ideation to execution through data-driven insights.
- Partner with our cross-functional teams to expand and elevate our offering. To retain, optimize, and grow SMBs, this role will partner closely with internal DoorDash stakeholders to guide the top priorities for the US Marketplace and ensure our GTM approach across products and initiatives is effective and efficient for sales teams.
- Look around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be an owner in shepherding the sales function into the future.
We’re excited about you because…
- You have 6+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
- You have strong cross functional business experience, project management, and communication skills
- You are comfortable working with large data sets + modeling in Excel / Google Sheets, advanced proficiency in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems
- You are willing to roll up their sleeves and flex up or down as needed - “humble doer”
- You have a Bachelor’s degree or higher
- You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.
We expect this position to be filled by 7/4/26.
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash USA
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