Jobs Companies Xcellink Pte Ltd Data Center Support Analyst - ANC-SSPH260715 002/01

About this Data Center Support Analyst - ANC-SSPH260715 002/01 role at Xcellink Pte Ltd

Xcellink Pte Ltd · Onsite · Caloocan, Metro Manila, Philippines

Build your career with one of the Philippines' leading commercial banks dedicated to supporting entrepreneurs, SMEs, and growing businesses. As a Data Center Support Analyst, you will be a part of a collaborative team where your skills can make a real impact and grow alongside a trusted banking institution.

  • As a Data Center Support Analyst, you will be responsible for the operation and management of the Data Center.
  • The role executes all scheduled system jobs, monitors data center infrastructure and provides extended transaction support services outside regular banking hours.
  • The Data Center Support Analyst also collaborates closely with other IT teams to ensure optimal system performance, high availability, and a high level of customer satisfaction.

Requirements

  • The Candidate must possess at least Bachelor's Degree in IT or related courses.
  • Preferably with 1 year experience relevant to the role.
  • Good knowledge of data center hardware, server management, and network operations.
  • Possesses problem-solving skills, the capability to work in a fast-paced environment and strong attention to detail
  • Computer literate, with working knowledge of Microsoft Office.
  • Knowledge with data center management tools, monitoring software, and basic networking protocols (e.g., TCP/IP, DNS, DHCP) as well as familiarity with backup and disaster recovery systems are added advantages.
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About Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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