Jobs Companies Xcellink Pte Ltd Network Engineer L1 - (SS-FNW260529 019/05)

About this Network Engineer L1 - (SS-FNW260529 019/05) role at Xcellink Pte Ltd

Xcellink Pte Ltd · Onsite · Woodlands, North West, Singapore

As a Network Engineer L1, you will be responsible for the following :-

• 24/7 network operations and monitoring of network infrastructure and UPS systems

• Incident handling and escalation

• Incident tracking and reporting

• Preventive maintenance support

• Corrective maintenance support

• Monthly preventive maintenance reporting

• Network configuration support

• Change support based on approved requirements

• Monthly SLA reporting, performance reporting, incident reporting

Manage infrastructure includes:

• Routers, switches and firewalls

• IPS / IDS / NAC systems

• Load balancers

• Wireless infrastructure

• Media converters

• Any other network devices

• UPS systems

Key Deliverables

• Fully managed 24/7 Network & UPS support

• Incident resolution within agreed SLA

• Preventive maintenance and monthly reporting

• Security and compliance assurance

Requirements

  • Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
  • Capable to understanding and implement procedures and instructions given in operations manual.
  • A strong team player with the ability to collaborate and willingness to support others.
  • Have strong communications skills and ability to resolve issues or inquiries effectively.
  • Able to work rotational shifts: 1st Shift (10:00 - 22:00 hours) & 2nd Shift (22:00 - 10:00 hours).
  • Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint.

Benefits

  • You will be trained to install, monitor, and troubleshoot network equipment.
  • Shift Allowance
  • Performance Bonus
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About Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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