Jobs › Companies › Universal Business Team › Customer Service & Sales Support Executive (German)

About this Customer Service & Sales Support Executive (German) role at Universal Business Team

Universal Business Team · Onsite · Leighton Buzzard, England, United Kingdom

Customer Service & Sales Support Executive

Fluent German & English
Peterhead, Scotland OR Leighton Buzzard, England
Full Time | Monday–Friday
£35,000 + Performance Bonuses

We are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets.

We are seeking a fluent German & English speaking Customer Service & Sales Support Executive to support German-speaking customers and the field sales team.

Ideally, you will be available to start at 7:30am (Monday–Friday), however flexibility can be discussed.

The Role – Customer Service at the Core

This position is heavily focused on customer service.

You will manage incoming calls and emails from German-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in Germany and surrounding regions.

You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey.

Key Responsibilities

  • Handle incoming customer queries via phone and email in German and English
  • Process orders accurately and promptly
  • Send confirmations and resolve issues same day wherever possible
  • Follow up on outstanding quotations to support order conversion
  • Support field sales representatives with administrative and customer support tasks
  • Update and maintain CRM systems
  • Assist with customer account set-up
  • Work closely with Operations to ensure smooth fulfilment

Requirements

What We’re Looking For

  • Fluent German & English (written and spoken)
  • Proven customer service experience
  • Experience supporting sales teams or processing orders
  • Strong organisational and prioritisation skills
  • Professional, adaptable, and self-motivated
  • Confident using MS Office and CRM systems
  • Strong communication skills and attention to detail

KPIs

  • All customer queries responded to same day
  • Orders received by 4pm processed by end of day
  • Effective follow-up of quotations to support sales growth

Benefits

Why Join?

  • £35,000 depending on experience
  • Performance-based bonuses
  • Growing international business with real career opportunity
  • Supportive and collaborative team culture
  • A role where customer service truly matters

Ready to apply to Universal Business Team?
Apply to Universal Business Team

About Universal Business Team

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge.

UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team.

UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike.

UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m.

UBT supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools and charities.,

UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.
To view our policy in full please contact uk.recruitment@ubteam.com

See all jobs at Universal Business Team →

Similar jobs

Universal Business Team
Internal Sales Executive
Universal Business Team
⚡ Apply early Portsmouth, England, United Ki... Onsite £30,000–£35,000
● New 👁 Seen ✓ Applied 2d ago
Universal Business Team
Technical Sales Engineer (MEP / Fabrication)
Universal Business Team
⚡ Apply early Northfleet, England, United Ki... Onsite £55,000–£65,000
● New 👁 Seen ✓ Applied 3d ago
Universal Business Team
HR Manager
Universal Business Team
⚡ Apply early Bristol, England, United Kingd... Onsite £60,000–£65,000
● New 👁 Seen ✓ Applied 3d ago
Universal Business Team
Sales Support Executive
Universal Business Team
⚡ Apply early Abingdon, England, United King... Onsite £30,000–£35,000
● New 👁 Seen ✓ Applied 3d ago
Universal Business Team
Business Development Manager
Universal Business Team
⚡ Apply early Swanley, England, United Kingd... Onsite £40,000–£40,000
● New 👁 Seen ✓ Applied 3d ago
Universal Business Team
Technical Advisor (Building Products)
Universal Business Team
⚡ Apply early Doncaster, England, United Kin... Onsite £40,000–£42,000
● New 👁 Seen ✓ Applied 4d ago
Universal Business Team
Hire Desk Controller
Universal Business Team
⚡ Apply early Royal Wootton Bassett, England... Onsite £30,000–£32,500
● New 👁 Seen ✓ Applied 4d ago
Universal Business Team
Business Development Executive
Universal Business Team
⚡ Apply early Leighton Buzzard, England, Uni... Onsite £40,000–£45,000
● New 👁 Seen ✓ Applied 4d ago
Universal Business Team
Key Account Manager
Universal Business Team
⚡ Apply early Leighton Buzzard, England, Uni... Onsite £40,000–£45,000
● New 👁 Seen ✓ Applied 4d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free