About this Commercial Sales Representative role at DigiCert
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
We are in the market for a Commercial Sales Representative to join our salesforce in Cape Town.
As Commercial Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
- Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
- Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
- Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
- Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
- Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
What you will have
- 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
- Experience in transactional sales; high velocity
- Excellent time management skills
- Strong ability to collaborate with internal operational and account management teams
- Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
- Strong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
- A curious nature with a desire to learn and a competitive spirit
- Action-oriented mentality – loves to get things done!
Benefits
- Competitive compensation, including uncapped commission (role-dependent)
- Achievers Club awards and performance-based incentives
- Pension and retirement benefits (location dependent)
- Life insurance and income protection coverage
- Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
- Employee Assistance Program with 24/7 confidential support for employees and their families
- Generous paid time off, including holidays and additional leave options
- Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
