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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The successful candidate will support the delivery of complex Know Your Customer (KYC) change initiatives on behalf of Canadian Personal Banking's KYC ART. The Senior Business Analyst (BA) plans, manages, and leads requirements activities to drive continuous value and support the achievement of business Objectives and Key Results (OKRs). The BA applies critical thinking and produces high‑quality requirements that enable measurable business outcomes.

The Senior BA provides expertise in Requirements Management, alignment to OKRs, Operating Models, and Quality and Traceability Standards, while offering leadership that supports business benefits and operational efficiencies.

The Senior BA demonstrates the International Institute of Business Analysts' (IIBA) Core Competency Model standards.

Job Accountabilities:

• Plans, manages, and leads the end-to-end requirements process
• Partner and collaborate with stakeholders to elicit and document high-quality business requirements
• Analyzes impacts to customers, colleagues, stakeholders, processes and technology solutions to achieve business results
• Supports and validates the creation of the right problem (value proposition)/opportunity statements to solve for
• Drives and validates tangible business benefits and success criteria to deliver value to customers/colleagues in conjunction with business segment OKRs
• Research and analyze current business process flows and identify required future-state enhancements to address regulatory changes
• Define and document business data requirements, rules, and data lineage impacts as required
• Establish and maintain end-to-end requirements traceability throughout the delivery lifecycle
• Provides thought leadership and challenges the status quo
• Connects the dots within/across business, technology and biz-tech teams
• Use impact and influence skills to drive informed decisions
• Mentors and guides Junior BAs, BSAs, Pod members and Partners
• Participates in and contributes to the Analyst Practice Community of Interest
• Maintain strong and collaborative relationships with key partners and promotes a positive work environment

Additional Information/Job Requirements:

• 7+ years of Business Analysis experience delivering complex regulatory, transformation, or technology initiatives within large organizations programs/projects
• Excellent attention to detail
• Superior interpersonal and relationship management skills with the ability to collaborate effectively across cross-functional teams
• Display resiliency and flexibility, comfortable with change
• Ability to work in ambiguity; ability to conceptually understand and summarize technical scenarios
• Experience in regulatory delivery projects (especially AML/KYC) is an asset
• Financial Institution/Banking experience and knowledge of Personal Banking is an asset
• Experience with Waterfall, Agile and SAFe methodologies (and ability to quickly learn TD Scaled Agile Framework)
• SAFe Certification is an asset
• CBAP Certification is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):