• Receive shipping instructions from the customer, the agent at origin or the customer's supplier.
• Check the incoterm.
• Check the quote made by the sales team.
• Decide the shipping company with which the shipment will be made based on the rate, the quota of weekly / monthly shipments, the date of shipment, etc.
• Make the booking with the shipping company.
• Contact the customer to inform him of the final shipping conditions.
• Receive the BL by the agent or Rhenus office in origin (House and Master) and review it.
• Check shipping invoice.
• Open file in the system and print all the documentation of the shipment.
• Receive confirmation of arrival of the ship and the transfer of the container by the shipping company.
• Send all the necessary documentation to the Customs department to proceed with the clearance.
• Coordinate with the customer specific time of delivery of goods.
• Coordinate the unloading of the goods with the carrier if necessary.
• Check costs to be invoiced in the system and enter additional costs (occupancy expenses, delay expenses, customs inspection expenses, etc.).
• Apply the procedures and controls assigned in terms of Compliance.

• CFGS in International Trade, Transport and Logistics or related.
• Minimum experience of 3 years in freight forwarding.
• Ability to balance operational priorities with business imperatives.
• Knowledge and courses related to ADR, IATA, IMDG.
• Outgoing personality and the ability to communicate effectively in a diverse multicultural environment.
• Ability to communicate well in written and spoken English.
• Ability to work under pressure.
• Ability to listen carefully to the customer and understand customer requirements.
• Ability to respond to the customer with a winning service offering.

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.