Hours and Days varies.

This is a full-time position (32h per week). In addition to base pay, a float pool premium is applicable.

Pay Range:

The Ambulatory Float Pool provides staffing support for ambulatory clinics across the entire Atrium Health Wake Forest Baptist region. For this position, we are specifically seeking clinical support staff able to support the northwestern areas of the AHWFB ambulatory region (Elkin, Hickory, Mt Airy, Sparta, Statesville, Wilkes, etc.), with coverage needs as far east as the AHWFB Medical Center clinics in Winston-Salem, NC. Clinics provide a variety of care to our patients including primary care/internal medicine, specialty care, OB/GYN, pediatrics, and others.

Education

• Graduation from an accredited Medical Assistant program  required

Licensure/Certification

Must have a CMA or RMA by one of the following National Organizations REQUIRED:

• CMA from American Association of Medical Assistants (AAMA)
• CCMA from National Health career Association (NHA)
• NCMA from National Center for Competency Testing (NCCT)
• RMA from American Medical Technologists (AMT). 
• RMA from American Allied Health
• NCMSMA from National Healthcare Worker’s Association (NHCWA)
• NRCMA from National Association for Health Professionals (NAHP)
• NRMA from National Registry of Medical Assistants (NRMA) and
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
• Current Basic Cardiac Life Support (BCLS) certification required.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year for select specialty areas.

Experience

• Two years of experience in a clinical practice setting as a Medical Assistant. 
• Previous clinic or ambulatory care experience preferred.

Essential Responsibilities

• Support the organization's mission, vision, values, and patient care standards.
• Schedule patient appointments, procedures, surgeries, and hospital admissions as applicable.
• Perform patient intake, including medical history collection, screenings, documentation, and vital signs.
• Assist providers during examinations, treatments, and procedures.
• Administer medications and vaccines as directed by the provider and maintain accurate medication records.
• Collect and process laboratory specimens in accordance with established policies and procedures.
• Perform point-of-care testing and screening procedures, including EKGs, hearing, vision, and pulmonary assessments.
• Maintain exam rooms, treatment areas, clinical equipment, and supplies to ensure a safe and efficient patient environment.
• Complete clerical and administrative duties, including answering phones, data entry, insurance form processing, and medical record documentation.
• Adhere to infection prevention, safety, and biohazard handling protocols.
• Accurately document patient care activities in the electronic medical record.
• Perform other duties as assigned to support clinic operations.

Skills & Competencies

• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced clinical environment.
• Commitment to patient-centered care, safety, and confidentiality.
• Proficiency in medical documentation and electronic health record systems.

Work Environment

• Typical outpatient clinic setting.

Physical Requirements

• Frequent standing, walking, reaching, bending, and manual dexterity.
• Ability to communicate effectively with patients, providers, and team members.
• Ability to lift, carry, push, or pull up to 50 pounds, with occasional requirements up to 100 pounds as job duties require.

Equal Opportunity Employer: We are committed to creating an inclusive environment and welcome qualified applicants from diverse backgrounds and experiences.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.