- Experience Required: 8 to 12 years.

- Mode of work- Hybrid

- Location-Hyderabad

Grade E: Technical Specialist – IT Asset Discovery & Tooling  

About the Role 

Lloyds Banking Group operates a large and evolving IT estate. Our Enterprise Technology Discovery Team ensures accurate, scalable IT asset data using tools like OpenText UCMDB (also known as Universal Discovery) & FlexeraOne (also known as FNMS / Data Platform) to populate ServiceNow CMDB. This role focuses on utilising this tooling to maintain & expand discovery coverage across hybrid environments, and drive continuous improvement & automation.  

What you’ll be doing 

Working with UCMDB and/or Flexera One to… 

• Configure and optimize UCMDB / Flexera One for infrastructure and software inventory (to enable inventory insights). 

• Engage in technical assessments and hands-on problem-solving for discovery-related issues. 

• Lead agent installation, deployment, and troubleshooting across hybrid environments.  

• Design and implement new discovery patterns and integrations (if necessary). 

• Configure and optimize UCMDB / Flexera One -> ServiceNow CMDB integration to represent the IT estate accurately and improve data coverage. 

• Collaborate with stakeholders on requirement gathering, planning, and implementation work distribution.  

• Drive tooling upgrades, re-platforming initiatives, and automation of discovery processes. 

• Collaborate with engineering peers and stakeholders, championing Agile best practices. 

• Participate in Agile ceremonies and contribute to continuous improvement.  

• Support evolution of the ServiceNow CMDB data model to align with enterprise architecture.  

What you’ll need  

Great behaviours 

• Passion to learn/grow in role. 

• Ability to work proactively, independently with minimal guidance. 

• Strong communication, stakeholder management and interpersonal skills. 

• Problem-solving and adaptability in complex & ambiguous situations. 

• Demonstrate good judgment and pragmatic approach to delivering in an agile team 

Strong Technical Skills 

• Strong understanding of discovery tools preferably UCMDB or Flexera. Alternatively experience any other agent-based discovery tool (such as ServiceNow ITOM, BMC Helix, etc) or any agent based tool (e.g. SentinalOne, Dynatrace, AquaSec, ServiceNow ACCs, etc). 

• Hands-on experience with agent installation and management or API integrations. 

• Familiarity with hybrid IT environments (Azure, GCP, VMware, Oracle, SQL). 

Nice to have 

• Scripting/programming languages (e.g. familiarity with Python, Jython, Powershell, PERL) 

• Orchestration skills (e.g. familiarity with Ansible or Chef) 

• Code Control and CI/CD Skills (e.g. familiarity with GHE, Harness, Spinnaker, Jenkins) 

Grade D: Technical Specialist – IT Asset Discovery & Tooling  

About the Role 

Lloyds Banking Group operates a large and evolving IT estate. Our Enterprise Technology Discovery Team ensures accurate, scalable IT asset data using tools like OpenText UCMDB (also known as Universal Discovery) & FlexeraOne (also known as FNMS / Data Platform) to populate ServiceNow CMDB.  

As a Grade D Engineer, you’ll support the maintenance and expansion of discovery coverage across hybrid environments and help improve the reliability and automation of our discovery processes. 

What you’ll be doing 

Working with UCMDB and/or Flexera One to… 

• Configure and optimize UCMDB / Flexera One for infrastructure and software inventory (to enable inventory insights). 

• Engage in technical assessments and hands-on problem-solving for discovery-related issues. 

• Lead agent installation, deployment, and troubleshooting across hybrid environments.  

• Design and implement new discovery patterns and integrations (if necessary). 

• Configure and optimize UCMDB / Flexera One -> ServiceNow CMDB integration to represent the IT estate accurately and improve data coverage. 

• Collaborate with stakeholders on requirement gathering, planning, and implementation work distribution.  

• Drive tooling upgrades, re-platforming initiatives, and automation of discovery processes. 

• Collaborate with engineering peers and stakeholders, championing Agile best practices. 

• Participate in Agile ceremonies and contribute to continuous improvement.  

• Support evolution of the ServiceNow CMDB data model to align with enterprise architecture.  

What you’ll need  

Great behaviours 

• Strong desire to learn/grow in role. 

• Ability to work proactively with light guidance. 

• Clear communication and good stakeholder management and interpersonal skills. 

• Adaptability & problem-solving mindset in complex & ambiguous situations. 

• Pragmatic approach to delivering in an agile team 

Good foundational knowledge  

• Familiarity with CMDB and ITIL. 

• IT experience of Cloud, on-prem or hybrid inc experience of X86, vCenter 

Strong Technical Skills 

• Understanding of discovery tools preferably UCMDB or Flexera & desire to learn in depth. 

• Experience of any agent-based discovery tool (such as ServiceNow ITOM, BMC Helix, etc) or any agent based tool (e.g. SentinalOne, Dynatrace, AquaSec, ServiceNow ACCs, etc) or Cloud console 

• Hands-on experience with agent installation and management or API discoveries 

• Familiarity with hybrid IT environments (Azure, GCP, VMware, Oracle, SQL). 

Nice to have 

• Basic scripting skills (Python or Jython / Powershell / PERL) 

• Exposure to orchestration skills (e.g. familiarity with Ansible or Chef) 

• Understanding of version Control and CI/CD Skills (e.g. familiarity with GHE or Harness / Spinnaker / Jenkins) 

Evaluation Criteria 

The Grade D & E vacancies are essentially the same role and candidates will be assessed using the same interview but performance expectations will be slightly lower of Grade D candidates.