À propos de ce poste Key Account Manager - Property Management chez JLL
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position: Key Account Director, Property & Asset Management
Are you a strategic leader ready to command one of Hyderabad's premier commercial real estate portfolios? JLL is seeking a Key Account Director to act as the single point of leadership for a prestigious 17 million sq. ft. portfolio.
This is more than a management role; it's an opportunity to be the trusted partner to a key client, owning the entire business relationship from strategic vision to operational execution and financial success. You will be the architect of a world-class property management engine, leading a large, multi-disciplinary team and shaping the future of our client's most valuable assets.
What This Role Demands: A Blend of Strategic Leadership & Flawless Execution
Your mandate will be broad and your impact, significant. We've grouped the core responsibilities into four key pillars of leadership:
1. Strategic Client Partnership & Growth
- Serve as the ultimate owner of the client relationship, acting as their single point of contact and most trusted advisor.
- Develop and execute a long-term account strategy that not only meets but anticipates client objectives.
- Drive exceptional value, ensuring client retention, seamless contract renewals, and identifying opportunities for strategic business expansion.
- Masterfully lead Monthly and Quarterly Business Reviews (MBRs & QBRs), presenting data-driven insights and forward-thinking improvement plans.
2. Operational & Technical Excellence
- Command the end-to-end operations across a diverse portfolio, standardizing processes to create a seamless, high-quality experience at every site.
- Guarantee the reliability and lifecycle of all critical assets, including Electrical, HVAC, Safety, and BMS systems, through best-in-class maintenance strategies.
- Champion sustainability and energy optimization initiatives, delivering both environmental and financial benefits.
- Uphold unwavering statutory and safety compliance, ensuring all assets meet or exceed regulatory standards (Fire NOC, ISO certifications, etc.).
3. Financial Acumen & Commercial Leadership
- Take full P&L ownership for the portfolio, steering its financial health and maximizing profitability.
- Develop and manage annual operating (OPEX) and capital (CAPEX) budgets, providing sharp variance analysis and accurate forecasting.
- Drive margin improvement through productivity gains, value engineering, and strategic contract and vendor management.
- Oversee all financial controls, from billing and receivables to procurement and cost optimization.
4. Inspirational People Leadership
- Lead and inspire a high-performing team of Property Managers, Technical Managers, and functional experts in Finance, Procurement, and HSE.
- Foster a culture of accountability, continuous improvement, and unparalleled service excellence.
- Mentor the next generation of leaders by developing robust succession plans and providing dedicated coaching.
- Champion risk management and business continuity planning to ensure the portfolio is resilient and prepared for any challenge.
The Ideal Candidate: A Profile of Success
We're looking for a leader who embodies the following:
- A Strategic Thinker: You don't just manage assets; you see the bigger picture, connect dots, and build long-term value for the client and for JLL.
- An Operational Master: You have a keen eye for detail and an obsession with process excellence. You sweat the small stuff so the big picture can flourish.
- A Financial Architect: You are commercially astute, fluent in the language of P&L, budgets, and margins, and skilled at turning operational efficiency into financial performance.
- A Natural Leader: You understand people dynamics, build strong relationships with ease, and know how to inspire a large team to achieve ambitious goals.
Qualifications:
- Bachelor’s degree in engineering (Electrical/Mechanical) is essential.
- An MBA from a reputed business school is a strong advantage.
- 17–20 years of proven experience in leading large-scale commercial property management portfolios.
The JLL Advantage: Realize Your Ambitions
At JLL, we empower you to become the best version of yourself. In this role, you will find an entrepreneurial and inclusive environment where your leadership can truly shine. We support your ambitions with our dedicated Total Rewards Program, offering competitive pay, comprehensive benefits, and unparalleled opportunities for growth.
Ready to make your mark?
Location:
On-site –Hyderabad, TSScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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