Jobs Companies Mendix Customer Support Engineer

À propos de ce poste Customer Support Engineer chez Mendix

Mendix · Hybride · Rotterdam

At Mendix – Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: http://www.siemens.com/careers/digitalminds

Are You a Problem-Solver with a Passion for Customer Success? Join Our Organization!

Do you love solving puzzles? Are dedicated to customer success? If so, we want you to join us! We're rapidly growing our Mendix Customer Support team in Rotterdam, and we're looking for talented individuals like you to join us.

Why Join Mendix?

Our team thrives on multi-tasking, keeping up with the latest features and technologies while assisting our customers through support tickets. We value customer interactions, enjoy problem-solving, and take pride in resolving sophisticated issues. Every day, we strive to enhance our customers' experience, improve our product quality, and elevate our support services. We excel when challenges are toughest, working diligently to identify root causes and solutions with passion and persistence.

Our Team Culture

We are an open and diverse team, bringing together varied backgrounds and talents. We are respectful, focused, and dedicated to providing outstanding services to our customers. If you’re passionate about helping others and want to be part of a team that values collaboration and service excellence, Mendix is the place for you.

As a key member of our team, you will:

  • Take ownership of platform and product issues, working independently with customers to resolve platform and application development/deployment issues.
  • Investigate, reproduce, and solve reported issues, identifying suitable solutions or root causes within our platform infrastructure and software.
  • Manage all stakeholders by clearly communicating reported issues to the R&D team, Product Manager, and Technical Account Manager, ensuring effective multi-functional coordination.
  • Work with minimal direction, making independent decisions with discretion.
  • Effectively handle your time, prioritizing daily tasks based on the severity of the problem and its business impact on the customer.
  • Set and maintain customer expectations by adhering to Service Level Agreements and prioritizing reported incidents.
  • You are the flawless fit if you:

  • Are a high-energy professional who loves engaging with customers to solve their challenges.
  • Hold a B.S. in Information Systems, Engineering, Computer Science, or equivalent.
  • Have excellent communication skills, both written and verbal, in English.
  • Are passionate about technology with strong problem-solving and analytical skills.
  • Are well-organized, flexible, and able to keep track of your tasks.
  • Have an understanding of and curiosity about programming languages, integration, relational databases, and/or cloud technologies (e.g., AWS, Azure).
  • Have experience in a customer-facing technical support or consultancy role, or other relevant work experience (preferred).

  • Why Us?

    At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

    Our Commitment to Equity and Inclusion in our Diverse Global Workforce

    We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

    Compensation & Benefits

    The salary range for this position is €52,000- €65,000 annually and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

    Location: Rotterdam, Netherlands

    Siemens Software. Transform the Everyday.

    #LI-Hybrid #SaaS
    Prêt à postuler chez Mendix ?
    Postuler chez Mendix

    Comment se compare ce salaire pour Technical Support

    Ce poste paie $67,164/yren dessous de la fourchette habituelle pour les postes Technical Support.

    $58,083 la médiane $101,469 $166,314

    Fourchette typique $75,000–$131,250/yr, à partir de 633 annonces Technical Support comparables sur JobsRadar (rémunération annualisée en USD). Voir les aperçus de salaire pour Technical Support →

    Emplois similaires

    AB
    Technical Sales Support Engineer – Process Industries (parttime)
    ABB
    ⚡ Postuler tôt Rotterdam, South Holland, Neth... Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 j
    Rockwell Automation
    Engineer, Remote Support
    Rockwell Automation
    ⚡ Postuler tôt Rotterdam, South Holland, Neth... Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
    Rockwell Automation
    Engineer, Remote Support
    Rockwell Automation
    ⚡ Postuler tôt Rotterdam, South Holland, Neth... Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
    n8n
    Senior Support Engineer | Remote | North America
    n8n
    ⚡ Postuler tôt United States · lieu restreint $121,100–$148,100 🛂 Parrainage de visa
    ● Nouveau 👁 Vu ✓ Postulé il y a 4 h
    Kong
    Senior Technical Support Engineer
    Kong
    ⚡ Postuler tôt Bangalore, India Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 4 h
    Applied Materials
    Global Product Support Engineer III
    Applied Materials
    ⚡ Postuler tôt Santa Clara,CA Sur site $124,000–$171,000
    ● Nouveau 👁 Vu ✓ Postulé il y a 6 h
    SA
    Technical Support Engineer - Agentforce & Data 360
    Salesforce
    ⚡ Postuler tôt Georgia - Atlanta Hybride $80,900–$150,300
    ● Nouveau 👁 Vu ✓ Postulé il y a 7 h
    AT
    Sr Specialist-Tier 2 Application Support Engineer (Kafka Admin, Devops)
    AT&T
    ⚡ Postuler tôt IND:AP:Hyderabad / Argus Bldg... Sur site
    ● Nouveau 👁 Vu ✓ Postulé il y a 7 h
    Momentive Software
    Technical Support Specialist
    Momentive Software
    ⚡ Postuler tôt Cebu, Philippines Hybride
    ● Nouveau 👁 Vu ✓ Postulé il y a 8 h

    Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

    Plus d’emplois chez Mendix

    Voir tous les emplois chez Mendix →

    Postuler maintenant
    🤖

    Doucement — un instant

    JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

    Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Prenez une longueur d’avance dans votre recherche d’emploi.

    Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

    Rejoindre le canal — c’est gratuit