Jobs Companies Mendix Customer Support Engineer

Über diese Customer Support Engineer Stelle bei Mendix

Mendix · Hybrid · Rotterdam

At Mendix – Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: http://www.siemens.com/careers/digitalminds

Are You a Problem-Solver with a Passion for Customer Success? Join Our Organization!

Do you love solving puzzles? Are dedicated to customer success? If so, we want you to join us! We're rapidly growing our Mendix Customer Support team in Rotterdam, and we're looking for talented individuals like you to join us.

Why Join Mendix?

Our team thrives on multi-tasking, keeping up with the latest features and technologies while assisting our customers through support tickets. We value customer interactions, enjoy problem-solving, and take pride in resolving sophisticated issues. Every day, we strive to enhance our customers' experience, improve our product quality, and elevate our support services. We excel when challenges are toughest, working diligently to identify root causes and solutions with passion and persistence.

Our Team Culture

We are an open and diverse team, bringing together varied backgrounds and talents. We are respectful, focused, and dedicated to providing outstanding services to our customers. If you’re passionate about helping others and want to be part of a team that values collaboration and service excellence, Mendix is the place for you.

As a key member of our team, you will:

  • Take ownership of platform and product issues, working independently with customers to resolve platform and application development/deployment issues.
  • Investigate, reproduce, and solve reported issues, identifying suitable solutions or root causes within our platform infrastructure and software.
  • Manage all stakeholders by clearly communicating reported issues to the R&D team, Product Manager, and Technical Account Manager, ensuring effective multi-functional coordination.
  • Work with minimal direction, making independent decisions with discretion.
  • Effectively handle your time, prioritizing daily tasks based on the severity of the problem and its business impact on the customer.
  • Set and maintain customer expectations by adhering to Service Level Agreements and prioritizing reported incidents.
  • You are the flawless fit if you:

  • Are a high-energy professional who loves engaging with customers to solve their challenges.
  • Hold a B.S. in Information Systems, Engineering, Computer Science, or equivalent.
  • Have excellent communication skills, both written and verbal, in English.
  • Are passionate about technology with strong problem-solving and analytical skills.
  • Are well-organized, flexible, and able to keep track of your tasks.
  • Have an understanding of and curiosity about programming languages, integration, relational databases, and/or cloud technologies (e.g., AWS, Azure).
  • Have experience in a customer-facing technical support or consultancy role, or other relevant work experience (preferred).

  • Why Us?

    At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

    Our Commitment to Equity and Inclusion in our Diverse Global Workforce

    We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

    Compensation & Benefits

    The salary range for this position is €52,000- €65,000 annually and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

    Location: Rotterdam, Netherlands

    Siemens Software. Transform the Everyday.

    #LI-Hybrid #SaaS
    Bereit, sich bei Mendix zu bewerben?
    Bei Mendix bewerben

    Wie sich dieses Gehalt für Technical Support vergleicht

    Diese Stelle zahlt $67,164/yrunter der üblichen Spanne für Technical Support Stellen.

    $58,223 dem Median $101,469 $165,388

    Übliche Spanne $75,000–$131,250/yr, aus 631 vergleichbaren Technical Support Anzeigen auf JobsRadar (Vergütung auf USD hochgerechnet). Gehaltseinblicke für Technical Support ansehen →

    Ähnliche Jobs

    AB
    Technical Sales Support Engineer – Process Industries (parttime)
    ABB
    ⚡ Früh bewerben Rotterdam, South Holland, Neth... Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Tg.
    Rockwell Automation
    Engineer, Remote Support
    Rockwell Automation
    ⚡ Früh bewerben Rotterdam, South Holland, Neth... Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Wo.
    Rockwell Automation
    Engineer, Remote Support
    Rockwell Automation
    ⚡ Früh bewerben Rotterdam, South Holland, Neth... Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Wo.
    AD
    Finance Support Engineer
    Adyen
    ⚡ Früh bewerben Bengaluru Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 5 Std.
    Accenture
    Technology Support Engineer
    Accenture
    ⚡ Früh bewerben Mumbai Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 6 Std.
    Accenture
    Technology Support Engineer
    Accenture
    ⚡ Früh bewerben Coimbatore Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 6 Std.
    Accenture
    Technology Support Engineer
    Accenture
    ⚡ Früh bewerben Pune Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 6 Std.
    Rimini Street
    Sr. Support Engineer, SAP FICO -Remote Mexico
    Rimini Street
    ⚡ Früh bewerben Remote Mexico · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 9 Std.
    Anthropic
    IT Support Engineer
    Anthropic
    ⚡ Früh bewerben New York City, NY; San Francis... Hybrid $180,000–$230,000
    ● Neu 👁 Gesehen ✓ Beworben vor 9 Std.

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Mendix

    Alle Jobs bei Mendix ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos