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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Business Analyst to support agency efforts to assess, document, and define business, clinical, operational, technical, reporting, and data requirements associated with electronic health records (EHR) capabilities across the organization. This position will be full-time and hybrid in Oklahoma City, OK.

What You'll Do

• Work closely with the assigned Project Manager and collaborate with program, clinical, operational, information technology, data, compliance, and other stakeholders to develop a comprehensive and validated understanding of organizational needs
• Elicit, analyze, document, prioritize, and maintain business, clinical, operational, data, and reporting requirements for EHR initiatives, enhancements, and related capabilities
• Translate stakeholder needs, workflows, challenges, and desired outcomes into clear, testable, and solution-neutral requirements
• Distinguish underlying business and clinical needs from current-system limitations, existing practices, individual preferences, or assumptions about a specific technology solution
• Analyze needs across programs and stakeholder groups to identify shared requirements, legitimate program-specific variations, conflicting needs, dependencies, and opportunities for standardization
• Facilitate discussions to reconcile differences and document decisions or necessary exceptions
• Facilitate structured stakeholder review of requirements to confirm accuracy, completeness, clarity, priority, and alignment with intended workflows
• For EHR enhancements and implementations, support validation of configured functionality against approved requirements through workflow review, test scenario development, user acceptance testing, defect/issue documentation, and confirmation of readiness with appropriate stakeholders
• Document and analyze current- and future-state workflows to identify gaps, impacts, dependencies, and opportunities for process improvement associated with EHR capabilities. Support development of process maps, business rules, use cases, requirements matrices, gap analyses, and other business analysis artifacts as appropriate
• Work in close coordination with the Project Manager to plan and sequence business analysis activities, stakeholder engagement, requirements reviews, testing activities, and deliverables
• Communicate requirements status, unresolved decisions, dependencies, risks, and issues while supporting the Project Manager's responsibility for overall project coordination, governance, schedule, and escalation
• Provide business analysis support across concurrent EHR initiatives, including new capabilities, system enhancements, workflow changes, patient-facing functionality, and other efforts affecting the agency's use of the EHR

What You'll Need

Required:

• Minimum of 3-5 years' experience as a business analyst
• Bachelor's degree in business administration, management, healthcare administration or related degree
• Professional experience in business analysis, prioritization, requirements gathering sessions
• Experience developing executive-level reports, process maps, workflow and SOP documentation, risk analysis

Preferred:

• Experience in federal/state government, public health, healthcare, similar service-related business

• Lean Six Sigma, project management, change management, business analysis, or related professional training or certification
• Master's degree in MBA or MHA

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.