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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are seeking an experienced Senior Business Analyst to support the delivery of major enhancements of two Operations products. This position will be full-time and hybrid in Mandaluyong City.
What You'll Do

• Conduct requirements elicitation workshops and present findings to stakeholders

• Elicit, analyze, and document business requirements, often translating them into user stories and acceptance criteria

• Develop necessary requirements for the project in Azure Dev Ops, aligned with the standard document artifacts as supporting documents

• Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable work for the team

• Actively engage with stakeholders, including product owners, developers, and end-users, to understand their needs and ensure alignment throughout the project lifecycle

• Define business processes in consultation with business users

• Design and present potential solutions to stakeholders

• Lead business data analysis activities to identify trends, insights, and opportunities for process improvement and decision-making

• Collaborate with business stakeholders to define reporting, dashboard, and analytics requirements

• Act as the primary Power BI subject matter expert within the project team, providing guidance on dashboard design, data visualization, and reporting best practices

• Develop business metrics, KPIs, and reporting frameworks to support operational and management decision-making

• Work closely with technical teams to ensure data quality, consistency, and integrity across reporting and analytics solutions

• Validate analytical outputs and dashboards to ensure they accurately reflect business requirements and objectives

• Lead and coordinate data migration activities across project workstreams, including data mapping, cleansing, transformation, validation, and reconciliation

• Collaborate with business users and technical teams to define migration strategies, data quality standards, and migration success criteria

• Facilitate workshops to identify source-to-target data mapping requirements and resolve data-related issues

• Oversee migration testing activities, including data validation, reconciliation, and user sign-off

• Identify and manage data migration risks, dependencies, and issues throughout the project lifecycle

• Ensure data governance, compliance, and audit requirements are considered during migration activities

• Collaborate with ITD colleagues working on integrating systems to conceptualize solutions from business requirements needed

• Ensuring clear and consistent communication between stakeholders, clients and the development teams

• Coordinate with testing team and assist users with User Acceptance Testing

• Monitor and manage bug fixes/issues and their resolution

• Help define acceptance criteria for user stories and ensure the delivered product meets those criteria

• Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts

What You'll Need

Required:

• Agile Mindset: Understanding and embracing agile principles and practices

• Business Analysis Techniques: Proficiency in various elicitation and analysis techniques

• Communication and Facilitation: Excellent communication and interpersonal skills

• Problem-Solving: Ability to identify and resolve issues that arise during the development process

• Technical Understanding: A basic understanding of the technologies being used

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• 5 years of experience in quality assurance and testing IT applications

• Good exposure in account / sales management, government procurement process, and contract lifecycle management or equivalent

• Good understanding of ADB development process is an advantage

• Must be conversant with project management lifecycle and systems development cycle

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and Power BI

• Relevant experience in ITIL Best Practices

• Proven vendor management skills and experience

• Strong stakeholder communication and management skills

• Must have excellent written and spoken communication skills in English

Physical Demands

• Ability to safely and successfully perform the essential job functions

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.