Job Description:

Business Overview

Rakuten is Japan's largest marketplace and Internet ecosystem, offering a wide range of more than 70 services, including e-commerce, travel, banking, fintech, food delivery, golf, insurance, instant messaging, and mobile networking. Rakuten offers more than 140 services worldwide, of which Communications & Energy Company is the division that operates the cell phone business and other telecommunications and electric energy-related businesses.

Please see below for a list of Communications & Energy Company's services*.

https://corp.rakuten.co.jp/about/company/communications_energy.html

Department Overview

In-house Network Promotion Section is responsible for service planning, sales promotion, operation, and improvement, with the mission of growing products centred on the home internet services ‘Rakuten Turbo’ and ‘Rakuten Hikari’ and acquiring more users.

Within this, the Business Planning Group is the organisation that handles product strategy and promotion planning.

Both the home router “Rakuten Turbo” and the fiber-optic service “Rakuten Hikari” leverage Rakuten Group's big data to explore and implement various initiatives.

Furthermore, as a telecommunications provider, we can expand services through enhanced features (such as AI utilization).

Specifically, “Rakuten Turbo” launched in 2023 as a new service utilizing the Rakuten Mobile network. As mobile communication technology advances and network quality improves, it is expanding its market share year by year as next-generation home infrastructure.

Position:

Why We Hire

Job opening due to internal transfer.

Position Details

As the Head of Rakuten's Electricity Retail Business, you will oversee and lead the overall business operations to drive further market expansion and growth.

Specifically, you will be responsible for the overall management and strategic decision-making of the energy business organization. You will also represent the business unit by regularly reporting to the executive management team. The business currently operates on a scale of tens of billions of yen and is aimed at achieving further aggressive growth.

Key Responsibilities

- Strategic Business Planning & P&L Management

Formulate comprehensive growth scenarios for the entire business and take full accountability for profit and loss (P&L) to maximize revenue.

- Power Procurement & Risk Management Leadership

Direct electricity procurement and risk management strategies, which serve as a critical pillar impacting the profitability of the retail power business.

- Driving Marketing & Sales Strategies

Accelerate customer acquisition by leveraging both Rakuten’s core expertise in online/web marketing and offline marketing channels, including Rakuten Mobile physical stores.

- Organizational Management & Leadership

Build and strengthen operational frameworks to maintain and enhance reliability as an infrastructure industry provider. Manage, mentor, and evaluate leadership and management-level personnel within the department.

Work Environment

- Team Size: Approximately 30 members across the entire organization.

Average Age: 30s, creating a vibrant and dynamic work environment.

Diversity: A highly diverse team with many professionals successfully transitioning and thriving from various industries.

Mandatory Qualifications:

- Experience as a business or service manager

or management experience in consulting

- People & Organizational Management

- Business-level English proficiency.

Desired Qualifications:

- Experience in the energy industry

#business #strategyplanning #communicationsandenergy #RakutenEnergy

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