This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

Product Management
The Product Management role is responsible for managing aspects of the product strategy and the end-to-end product lifecycle. This job reviews and assesses market trends, consumer behavior, and competitor activity to identify market opportunities for the products.

Key Responsibilities and Duties

• Coordinates with partners across the enterprise to deliver product strategy and ensure accurate and cohesive operations, promotion, and distribution of the product.
• Conducts research on product trends and positioning strategies, analyzes consumer behavior and develops insights on market conditions to inform the product strategy.
• Produces reports on profitability and performance and fosters discussions around business expectations, market dynamics, and customer preferences.
• Monitors various metrics and market dynamics and measures product performance against business expectations.
• Coordinates strategic processes for the product and ensures partnership alignment on decisions related to the product lifecycle.
• Partners with legal, risk and compliance teams to fully identify, understand, establish controls, test and mitigate potential risks to ensure products adhere to compliance, privacy regulations and policies.
• Acts as product subject matter expert on features and services.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Career Level
7IC

Product Management

The Product Management role is responsible for managing aspects of the product strategy and the end-to-end product lifecycle. This role focuses on TIAA's forms modernization effort, moving from a paper-based platform to a digital-first solution that helps customers find the right form instantly, provides real-time validation, and enables straight-through processing. This job reviews and assesses market trends, consumer behavior, and operational data to identify opportunities to simplify, digitize, or eliminate forms.

Key Responsibilities and Duties

• Coordinates with partners across the enterprise to deliver product strategy and ensure accurate and cohesive operations, promotion, and delivery.
• Conducts research on product trends and positioning strategies, analyzes consumer behavior and form-completion patterns, and develops insights on market conditions to inform strategy.
• Produces reports on performance, error reduction, and cost impact, and fosters discussions around business expectations, market dynamics, and customer preferences.
• Establishes and maintains control over the forms inventory, and develops a clear point of view on which forms should be simplified, digitized, or eliminated within each delivery cycle.
• Monitors various metrics and market dynamics and measures performance against business expectations.
• Coordinates strategic processes and ensures partnership alignment on decisions related to the product lifecycle.
• Partners with legal, risk, and compliance teams to fully identify, understand, establish controls, test, and mitigate potential risks to ensure products adhere to compliance, privacy regulations, and policies.
• Acts as subject matter expert on product features and services.

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

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Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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TIAA maintains a drug-free and smoke/free workplace.

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