Sobre este puesto de Customer Experience Associate EN - Self Serve en Brevo
Brevo · Híbrido · Noida, Uttar Pradesh
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.
From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.
As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.
Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.
In 2024, we reached €179M ARR with nearly 1,000 team members worldwide. And we’re just getting started!
Join as a Customer Experience Associate and be the bridge between our technology and our customers, managing interactions across phone, email, and chat. Resolve customer concerns efficiently while ensuring a positive experience.
If you have a strong customer service background, excellent communication skills, and the ability to work independently and collaboratively while providing top-notch service and putting customers first, we’d love to hear from you.
Shift: 9am to 6pm, in office 3 days a week (including Thursday and Friday)
Your impact at Brevo:
Who you are:
If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!
Why people love working at Brevo:
Your candidate journey:
Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.
At Brevo, we’re proud to be an AI-first company. Still, every application is carefully reviewed by a member of our team.
¿Listo para postularte en Brevo?
Postúlate en Brevo
