Main Purpose

The Learning and Development Manager will play a critical role in identifying global training needs, developing effective learning solutions, and driving organizational development strategies across multiple regions. Working closely with stakeholders, the incumbent will design, implement, and assess various training initiatives, ensuring alignment with business objectives, budget constraints, and quality expectations.

Key Responsibilities

• Lead efforts to evaluate, coordinate and manage Global Training Needs while meeting Quality benchmarks
• Create and execute robust learning strategies and programs tailored to organizational priorities
• Collaborate with regional and global stakeholders to ensure alignment in training delivery and execution strategies.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Design and deliver diverse training solutions, ranging from e-learning courses to workshops and blended learning programs.
• Suggest best solution in terms of cost, technology and resourcing
• Define training content delivery while monitoring execution and Quality
• Manage eLearning and classroom delivery content
• Assess the success of development plans and help employees make the most of learning opportunities
• Help managers develop their team members through career pathing
• Tracks budget and negotiate contracts (Identify synergies across regions gain economy of scale)
• Hire and oversee training and L&D Specialists
• Vendor Management & Coordination
• Fully support the e-Puma training delivery strategy in conjunction with IT SME’s

Requirements:

Education:

• University degree in Human Resources, Psychology, Organizational Development any related field

Experience: 

• Minimum of 10 years of progressive experience in training, learning and development positions
• Demonstrated expertise in global organizations, ideally with exposure to B2B and B2C environments, including retail and/or supply chain industries.
• Proven experience as an L&D Manager, Training Manager or similar
• Current knowledge of effective learning and development methods
• Advanced understanding of learning methodologies, e-learning platforms, and implementation of best practices.
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Excellent communication and negotiation skills; sharp business acumen
• Ability to build rapport with employees and vendors

Leadership & behavioral Competencies:

• Ability to balance strategic initiatives with hands-on execution and operational demands.
• Self-driven and autonomous working style, Excellent presentation and communication skills, on local level as well as at ExCom/senior management level
• Excellent intercultural skills to drive training initiatives across diverse global teams and environments.