Job Profile:

Creative Services Specialist 3

Job Family:

Creative Services

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Responsible for advancing the university's public image and reputation through intermediate to complex media engagement and outreach activities to actively engage with media outlets, secure impactful coverage, and promote the university's stories, achievements, and expertise.

Job Description:

Are you a design leader passionate about elevating UX design strategy and execution?  Do you enjoy translating abstract ideas, strategies, and emerging opportunities into tangible experience concepts? Are you energized by collaborating across teams and functions? Then apply today for this UX Designer Senior opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

             

Want to know more about working at EdPlus? Watch this short video!

We’re seeking a UX Designer Senior to join our Product & UX Technology team. Every day you will make a difference in the lives of others by leading design across complex, high-impact student experiences, including nondegree pathways (take a class), undergraduate admissions, and related ASU enterprise products.

You will own experience design from early problem framing through concepting, detailed design, and implementation. You will work independently, bringing strong craft, judgment, and taste to visualize simple and cohesive solutions. You will navigate complex systems, balance user needs with constraints, and turn abstract ideas into creative design direction. You will also help raise the quality of work across the team by shaping patterns, standards, and design practices.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale, AZ.

Essential Duties:

• Lead UX strategy and execution within a portfolio of enterprise digital products, owning complex student experiences from concept development through implementation and iteration.
• Develop a deep understanding of student needs, motivations, and behaviors by leveraging research, analytics, and post-launch feedback to continuously improve design direction.
• Apply strong design judgment to distinguish between solutions that simply function and experiences that demonstrate exceptional coherence and delight.
• Translate abstract ideas, strategies, and emerging opportunities into tangible experience concepts, using storytelling, wireframing, prototyping, and other design methods to make future possibilities understandable.
• Create sophisticated, high-fidelity designs, interaction prototypes, and animations that account for complex requirements, states, and edge cases.
• Maintain a high bar for visual and interaction design craft, demonstrating strong hierarchy, typography, composition, interaction behavior, accessibility, responsiveness, graphical effects, and attention to detail.
• Think beyond individual screens or features to understand how decisions affect the broader student journey, product ecosystem, operational processes, and long-term scalability of the experience.
• Partner with product managers, engineers, researchers, content strategists, business stakeholders, and other collaborators to shape product direction and ensure that user experience is represented in strategic and implementation decisions.
• Facilitate design and discovery activities that help teams explore possibilities, align on shared direction, and move from ambiguity toward actionable solutions.
• Work closely with engineering by providing design guidance and conducting design QA testing to ensure that shipped experiences meet the intended level of quality.
• Elevate the work of other designers through thoughtful critique, mentorship, and knowledge sharing to establish a culture of quality and curiosity.
• Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale, AZ.

Desired Qualifications:

• Bachelor’s degree or higher in a related field.
• Proven ability to lead design of complex products from ambiguous problem spaces through strategy, execution, and iteration.
• Demonstrated strong design taste and judgment, with ability to evaluate quality, distinguish strong solutions, and clearly articulate rationale.
• Demonstrated creativity and conceptual thinking, including translating abstract ideas into compelling product experiences.
• Experience with advanced interaction design skills across complex workflows, system states, edge cases, information architecture, and reusable patterns.
• Demonstrated strong visual design skills with mastery of hierarchy, typography, composition, motion, consistency, and responsive design.
• Experience contributing to or evolving design systems, reusable patterns, and scalable design practices across products.
• Demonstrated ability to clearly communicate and influence design direction across product teams, stakeholders, and leadership.
• Experience with industry-standard design, research and AI tools (Adobe CC, Figma, Claude, Codex, User testing, etc.).
• Experience in multiple mediums of design such as print, merchandise, graphic design, presentations, infographics, and email marketing.
• Strong digital portfolio that demonstrates exceptional UX, interaction, and visual design craft across complex, end-to-end digital products may be required.

NOTE: Please answer the following questions in your cover letter:

• Describe a complex digital experience you led from problem/concept through design and delivery. What was your role in shaping the final outcome?
• Describe a project where your design judgment meaningfully improved the final experience. What alternatives did you consider, and how did you determine that your solution was the strongest direction?

$74,200 - $85,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate work schedules to hybrid work schedules, subject to approvals per ASU policy.

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement:

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

 

ASU EdPlus

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Scottsdale

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.