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Flexible Working Options

Job Description Summary

Job Description

• Monitors and analyses data as directed using budgeting systems and protocols.
• Identifies shortcomings in current compliance processes, systems and procedures; develops ad hoc solutions to immediate problems within assigned unit and/or discipline.
• Supports others so they can use and benefit from the existing communications systems.
• Meets customer needs related to simple products and services while following standardised protocols and/or provides back-office support to a customer advisor team.
• Supports and enables others to use and benefit from existing data management systems.
• Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
• Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
• Reviews non-compliance issues within current IT Security processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.
• Helps others use and benefit from the existing knowledge management systems.
• Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems.
• Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required.
• Investigates questions related to existing programmes, processes and procedures.