About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Derivatives (RHD) Compliance team oversees regulatory compliance for our futures, event contracts, and options on futures business. The team ensures adherence to Commodity Futures Trading Commission (CFTC) and National Futures Association (NFA) requirements while supporting the compliant launch of new products. You will partner closely with Legal, Risk, Supervision & Controls, and business operations to maintain a strong compliance framework and support regulatory engagement. This team plays a critical role in enabling product innovation while maintaining regulatory integrity!

As Chief Compliance Officer (CCO) of RHD, you will lead the design, implementation, and ongoing management of the derivatives compliance program. You will serve as the primary compliance contact for regulators and internal partners, guiding the business through evolving regulatory requirements. You will oversee policies, procedures, and control frameworks while advising on new products, risk management practices, and regulatory developments. This role also includes leading regulatory exams, audits, and supporting major business initiatives such as potential mergers or acquisitions.

This role is based in our Chicago, IL or New York, NY office(s), with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

 ● Lead and maintain the RHD compliance program, including policies, procedures, and internal controls aligned with CFTC and NFA requirements
● Advise business teams on regulatory requirements related to futures, event contracts, and options on futures, including new product launches and updates to existing offerings
● Oversee regulatory interactions, including exams, inquiries, and reporting obligations, and coordinate responses with Legal, Risk, and Internal Audit partners
● Review marketing and promotional materials to ensure alignment with applicable regulatory standards
● Support firm-wide initiatives impacting derivatives compliance, including system implementations, risk programs, and business changes

What you bring

● You have 8+ years of experience in financial services compliance, including at least 5 years focused on futures, derivatives, or related products
● You hold an active FINRA Series 3 license and have strong knowledge of CFTC and NFA regulations
● You have experience developing and maintaining compliance policies, procedures, and control frameworks
● You can analyze regulatory requirements and translate them into clear, actionable guidance for business teams
● You have experience working with regulators or prior experience at a regulatory agency such as the CFTC or NFA

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

● Challenging, high-impact work to grow your career
● Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
● Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
● Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
● Employer-paid life & disability insurance, fertility benefits, and mental health benefits
● Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
● Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Market Risk team’s mission is to assess prevailing risk conditions across multiple asset classes and ensure Robinhood’s customers and margin book are positioned for success in a dynamic risk landscape. We analyze information in real time to optimize risk across multiple dimensions, and partner cross-functionally to improve monitoring systems, build a best-in-class margin product offering, and identify evolving risks.

As a Market Risk Senior Analyst, you will operate at the forefront of margin risk policy, development, and implementation. You will serve as a risk expert at the intersection of traditional and evolving trading products, developing both proactive and reactive risk analyses and the controls that support them.

This role is based in our Chicago, IL, Denver, CO, Lake Mary, FL, and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through March 31st, 2026. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Assess emerging market conditions and provide actionable insights and recommendations on the margin risk profile.
• Research volatility catalysts, including earnings, regulatory announcements, geopolitical events, and broader market trends.
• Monitor market risk dashboards to identify significant exposures or shifts in customer behavior.
• Analyze data to identify risks and opportunities to improve the customer experience related to margin products.
• Partner on cross-functional initiatives to enhance the firm’s margin products, drive revenue, and improve the overall customer experience.
• Embrace evolving technologies and analytical tools to continuously improve personal and team workflows.

What you bring

• Bachelor’s degree in Finance, Economics, or a related field.
• 8+ years of experience at a brokerage or trading firm.
• Strong SQL skills, with the ability to query complex datasets and perform statistical analysis.
• Strong analytical and problem-solving skills, particularly related to market risk and financial products.
• Familiarity with financial markets, sector trends, and risk management tools.
• Curiosity and a willingness to learn new approaches for working with complex datasets and analyses.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

As a Product Manager at Robinhood, you’ll be responsible for leading teams to develop products that improve the everyday lives of our customers. You’ll work with experts in data, design, engineering, marketing, operations and research to bring ideas to life that will help us democratize our financial system.

The Trading Platform team is responsible for some of Robinhood’s most innovative features such as fractional/notional orders and the 24 Hour Market for select equities. Trading Platform scope encompasses all the systems that support trading - routing, reporting, order and execution management, fractional and notional trading, and performance monitoring and management. As a Trading Platform Product Manager, you’ll be responsible for the systems that fulfill our customers’ core needs.

This role is based in our New York City, NY; Menlo Park, CA; and Chicago, IL offices with in-person attendance expected at least 3 days per week. 

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead a product team across engineering, data science, trading, execution services, design and research focused on optimizing and expanding our trading services.
• Establish a product vision and shared set of priorities across the team and the brokerage to optimize and expand our trading capabilities.
• Deliver efficient, flexible, expert friendly interfaces that help trading, engineering, and execution services operate all trading sessions, troubleshoot problems, and assist customers with all aspects of trading.
• Work cross-functionally to ship high-impact features that increase efficiency and improve customers’ experience.

What you bring

• Bachelor’s or Master's Degree
• 4+ years of direct product management experience building high-quality platform products
• 5+ years of experience in brokerage, market-making, or institutional trading
• Familiarity using research, experimentation and product analytics to connect platform decision making with customer experience
• Ability to focus on a problem at hand while thoughtfully considering overarching company strategy
• Openness to all solutions and ability to build conviction in a solution based on evidence
• Passion for financial products and improving people’s financial lives

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

The Concierge team is expanding its capabilities to support customers with financial planning, advice, education, and long-term financial organization. This team works closely with Robinhood Asset Management. product, and compliance to deliver accurate, compliant planning experiences. You’ll play a key role in shaping how Robinhood supports customers in organizing their financial lives and understanding their options!

As an individual contributor in a Relationship Manager role, you will support customers throughout their service journey while guiding them through structured financial planning processes. You will support the full Concierge suite of services, including financial planning, tax services, estate planning, and account-related support, helping customers navigate each area through structured guidance and coordination with internal teams and external partners. You will lead conversations to understand customer goals, help organize financial information, and interpret planning outputs in a clear and accessible way. Our clients are largely self-managed or participate in Robinhood Strategies, so this role can focus on the bigger picture while providing ongoing advice and guidance. You will also coordinate across teams and service providers to ensure each interaction is timely, accurate, and aligned with regulatory standards. Your work will strengthen customer engagement, clarity, and confidence in financial decision-making.

This role is based in our Chicago, IL, Lake Mary, FL, Westlake, TX, Denver, CO, New York, NY, and Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Local travel may be required to meet with customers and participate in in-person events.

What you’ll do 

•  Guide customers through structured financial planning processes by reviewing, organizing financial data, defining goals, and explaining plan outputs in a clear, actionable way
• Support customers across the ever-evolving Concierge suite of services, including financial planning, tax services, estate planning, and account-related needs, coordinating with internal teams and external partners
• Provide education on financial planning topics while ensuring all interactions remain compliant and adhering to the proper policies when providing advice and guidance
• Conduct ongoing plan reviews, identify opportunities to improve customer understanding, and connect customers with appropriate specialists when needed
• Help increase customer engagement with Robinhood products by supporting asset consolidation, encouraging broader product usage, and delivering a consistent, high-quality service experience
• Maintain accurate documentation and follow firm and regulatory standards across all customer interactions
• Bring a human touch and empathy to the experience of clients engaging with our offering.

What you bring

• Clean U5 and current Series 7 and 63, or ability to acquire within 120 days.
• CFP® certification required
• Experience in financial planning, banking, wealth management, or related financial services roles
• Ability to build and explain long-term financial plans that reflect individual goals, tax considerations, and estate planning needs
• Experience supporting high-value and complex client relationships, with a focus on delivering clear, responsive, and organized service
• Demonstrated ability to support asset consolidation, deepen client relationships, and increase engagement with financial products in a compliant, customer-first manner
• Commitment to acting in the customer’s best interest while adhering to regulatory requirements
• Ability to communicate complex financial concepts clearly to a wide range of customers
• The ability to thrive in a dynamic environment, with a constant drive to increase and enhance the value of our offering.
• A willingness and aptitude to leverage AI tools to enhance productivity and drive innovation within your role.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are looking for an intellectually curious and enthusiastic individual to help the organization prepare for continued rapid growth by having a good understanding of the impact of the financial markets and risks on Robinhood. This role is responsible for monitoring corporate liquidity risks and investments, developing financial risk models, forecasting key balance sheet items and providing deep dive analysis into financial market drivers of the business.

This role suits those with a bias towards action and impact, who believe in end to end execution and accountability. You are the perfect mix of analytical, technical, operational, and creative. You are a clear, confident communicator who loves taking a complicated problem, decomposing it, and building data driven models, then turning those models into processes and reports. 

What you’ll do

• Monitor and report on financial risks across the firm on a daily basis, ensuring timely escalation of material exposures
• Conduct deep-dive quantitative analyses into liquidity risks emerging across the Robinhood ecosystem   
• Enhance and maintain liquidity risk models and forecasting frameworks to support proactive risk management
• Partner with Data Science and Engineering teams to design and deliver dashboards, automated alerts, and data pipelines that surface capital, liquidity, and counterparty credit risks for the Treasury function
• Collaborate with Finance and Product teams to assess emerging risks associated with new products and business initiatives

What you bring

• Bachelor's degree in mathematics, computer science, engineering or a related field.
• 1–3 years of experience in data analytics, risk management, or a comparable analytical role
• Strong quantitative and problem-solving skills, with the ability to communicate complex findings clearly to non-technical stakeholder
• Solid grounding in financial risk methodologies including Value-at-Risk, stress testing, scenario analysis, and attribution modeling
• Understanding of macroeconomics, financial markets, financial instruments, trading strategies, and investment theory
• Advanced proficiency in SQL and Python
• Ability to build and own process from the ground up
• Demonstrated ability to design and own end-to-end processes in ambiguous, fast-moving environments

Bonus points:

• Advanced graduate degree such as an MFE or in a similar technical field preferred.
• Experience developing and deploying production-grade financial models in Python or R
• Familiarity with sophisticated financial instruments including derivatives, futures, leveraged products, and digital assets
• Experience with time series modeling and regression techniques
• Hands-on experience with AI/ML tooling and business intelligence platforms such as Superset or Looker
• Working knowledge of ETL pipelines and workflow orchestration tools such as Airflow

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Financial Compliance team’s mission is to establish and maintain the company’s financial and regulatory compliance, including requirements under the Sarbanes-Oxley Act of 2002 (SOX) and related frameworks over internal controls, IT general controls, and financial reporting. This team works closely with Engineering, Security, Finance, and external auditors to ensure systems, processes, and data meet regulatory expectations while supporting business growth!

As an IT Financial Compliance Manager, you will evaluate systems, databases, and processes to ensure strong control design and effective operation across infrastructure, change management, and financial data pipelines. You will partner closely with engineering and business teams to identify control gaps, implement practical solutions, and support compliance with SOX and other regulatory requirements. This role plays a key part in ensuring financial reporting integrity and audit readiness while contributing to scalable compliance practices across the organization.

This role is based in our Menlo Park, CA, New York, NY, and Chicago, IL office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Design and maintain IT infrastructure controls, including environment segregation, access pathways, configuration baselines, and logging and monitoring aligned to SOX and regulatory requirements
• Partner with Platform, Infrastructure, and Security teams to align system architecture and operational processes with control objectives and audit evidence expectations
• Assess new systems, tools, and services (such as cloud platforms, data stores, and security tooling) to identify control gaps and define remediation actions
• Lead IT change management and production access governance, including approvals, testing, deployments, rollback procedures, emergency changes, and least-privilege access controls across production environments
• Map end-to-end data flows supporting financial and regulatory reporting, identifying key interfaces, transformations, and control points to ensure completeness and accuracy
• Partner with Data Engineering and Finance teams to design and implement controls over data reconciliation, monitoring, and retention across reporting pipelines
• Execute and oversee testing of IT general controls and application controls, evaluate deficiencies, identify root causes, and coordinate remediation with engineering and operations teams
• Prepare and maintain control documentation, process narratives, flowcharts, and audit evidence to support internal and external audits
• Serve as a subject matter expert in IT controls during audits and translate regulatory requirements into clear, technical implementation guidance for engineering teams
• Identify opportunities to automate control execution and evidence collection and contribute to standardizing control frameworks, tooling, and documentation across the organization

What you bring

• 6+ years of experience in IT audit, IT risk, IT compliance, infrastructure engineering, or a related field, with strong exposure to SOX IT general controls and application controls
• Strong knowledge of cloud infrastructure (such as AWS, GCP, or Azure), networking, identity and access management, and modern deployment practices including CI/CD and infrastructure-as-code
• Hands-on experience with change management processes and tools, including version control workflows, ticketing systems, release management, and emergency change procedures
• Experience designing or testing controls over data pipelines, including data transformations, reconciliations, and monitoring practices
• Proven ability to collaborate with engineering teams to implement practical control solutions and explain control requirements in technical terms
• Strong analytical, documentation, and project management skills, with the ability to manage multiple initiatives and deadlines
• Clear written and verbal communication skills, with experience working with external auditors and senior stakeholders

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Fraud Investigator is responsible for reviewing fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis.

This role is based in our Chicago, IL office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through 06/30/2026. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Conduct in-depth investigations on accounts flagged for fraud, across a range of payment vehicles, including cryptocurrency
• Place outbound calls to customers to discuss account activity, using strategic interview techniques and conversational analysis
• Apply critical thinking and pattern detection to proactively identify emerging fraud
• Document the rationale and determination for each alert and refer cases to other teams when necessary

What you bring

• 2+ years experience in fraud investigations, including in-depth knowledge of various fraud activities such as Account Takeovers, Identity Theft, and Money Movement Fraud, among others; or equivalent experience related to fraud investigations.
• Ability to proactively identify problems and develop solutions (thinking outside-the-box)
• Ability to operate in a fast-paced environment
• Good written and verbal communication skills, analytical ability, and keen attention to detail
• Strong interpersonal skills and experience working with cross-functional teams, such as product, engineering, legal, compliance, vendor partners, or financial crimes

What we offer

• Challenging, high-impact work to grow your career.
  
  
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
  
  
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
  
  
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
  
  
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
  
  
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  
  
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Customer Experience team’s mission is to provide reliable, accurate, and timely support to customers, many of whom are navigating financial products for the first time. The team partners closely with Compliance, Legal, Risk, and Product teams to identify issues, resolve customer concerns, and improve the overall support experience.

As a Customer Experience Executive Escalations (EO) Specialist, you will handle complex and high-priority customer issues that require detailed investigation, strong judgment, and clear communication. You will work across multiple communication channels and collaborate with internal partners to resolve sensitive cases, including regulatory inquiries and executive-level escalations. This role plays a key part in identifying root causes of customer issues and contributing to improvements in processes and support quality.

This role is based in our Denver, CO, or Westlake, TX office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• You will resolve complex, high-priority customer issues across phone, chat, email, and internal messaging channels with accuracy and empathy
• You will manage executive escalations involving senior stakeholders, including board members, public figures, and high-visibility customers
• You will investigate and resolve complaints referred by regulatory bodies (e.g., SEC, FINRA, CFPB) and third-party platforms, ensuring thorough documentation and risk awareness
• You will analyze trends and recurring issues to identify root causes and recommend process improvements that reduce future escalations
• You will communicate findings and resolution summaries clearly to internal partners including Legal, Compliance, and senior leadership

What you bring

• You have FINRA Series 7 and 63 licenses, and either hold or can obtain Series 66 and Series 24 (or 9/10) within 120 days of hire
• You have 3+ years of experience in a customer support or service role within financial services
• You can assess complex situations, apply structured problem-solving, and prioritize effectively in time-sensitive scenarios
• You are comfortable working independently during operating hours, including participation in on-call support as needed
• You demonstrate strong communication skills and can navigate emotionally sensitive or technically complex customer interactions across multiple channels

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role 

Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues. In particular, your work will focus primarily on options trading and margin related issues experienced by our fast-growing customers. Your job is not only to help our customers with the issues they encounter, but empower them to learn and grow as traders. You will also play a critical role in providing feedback to business partners that help further enhance our product and platform, improving the customer experience. 

As an Advanced Services Representative, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively. Self-starters who spot and solve problems thrive at Robinhood, and you'll have a special role as the voice of our customers.

Shifts actively recruiting for by most needed:

• Remote-Overnights
• In-office Day Shift
• Remote- Mid Shift

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window.

What you’ll do

• Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.
• Identify and analyze customer issues, providing thorough and effective solutions to enhance customer satisfaction.
• Develop subject matter expertise in areas such as Options and Margin trading to effectively handle and resolve technical customer queries.
• Utilize customer insights and data analytics to identify trends, escalate findings, and propose customer-centric solutions.
• Contribute to internal knowledge bases, training content, and onboarding processes to improve team readiness and effectiveness.
• Address escalated customer issues, ensuring swift resolution while balancing business integrity and regulatory compliance.
• Engage in continuous learning and actively participate in team-driven process improvements.
• Provide customer support for Event Contracts upon obtaining Series 3 licensure, leveraging strong derivatives and risk management expertise

What you bring 

• 3+ years of customer experience within financial services, including at least 1 year working in an active trader role or on a trade desk.
• Active Series 7 & 63 
• Bonus if you have Series 3 & 4 
• Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction.
• Proven track record of effectively handling escalated customers and successfully de-escalating them
• Familiarity with support platforms and CRM tools (e.g. Salesforce)
• Enthusiasm for financial markets, trading platforms, and fintech innovations.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued.

You will be empowered to help our customers with a range of needs from simplistic to complex by phone, email and chat. This work will range in various topics including equities trading, margin, and options trading-related issues. Your job is not only to help our customers, but to help us learn as a company from each interaction, so that we can make our customers' experience using our products as seamless as possible. We offer a variety of schedules designed to meet our customers and employee needs.

Available Shifts

• Monday - Friday 8:00am-5:00pm ET
• Monday, Tuesday, Thursday, Friday 9:00am-8:00pm ET
• Sunday - Thursday 7:00am-4:00pm ET
• Sunday - Thursday 3:00pm-12:00am ET
• Sunday - Thursday 11:00pm-8:00am ET
• Tuesday - Saturday 7:00am-4:00pm ET
• Tuesday - Saturday 3:00pm-12:00am ET
• Tuesday - Saturday 11:00pm-8:00am ET

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 10-week onboarding period. After onboarding, in-person attendance is expected 3 days every other week, with no required in-office days during the alternating weeks.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Delivering an outstanding customer experience for customers through phone, email, and chat channels
• Driving continuous improvement to delight customers by acting as the voice of the customer by identifying and communicating better ways to serve our customers
• Growing your financial services expertise as you develop deep subject mastery of complex financial concepts like equities trading, margin, and options trading

What you bring

• Active FINRA Series 7 and 63 Licenses with an ability to quickly put your brokerage knowledge into action
• Excellent customer service, written and verbal communication skills with a passion to support customers
• Effectiveness and willingness to adapt to CX experience delivery through phone and written channels
• Ability to quickly defuse customer anxiety through exceptional customer service skills
• Self-starter and ambitious learner who is comfortable with ambiguity and fast paced environment
• Able to exercise independent thought and judgment, adapt to new tasks, and the ability to prioritize tasks in a multi-task environment
• Schedule flexibility as we evolve to meet the growing demands of our customers (initial and/or future shift assignment may include evenings and weekend hours)

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Robinhood is seeking experienced CX professionals with a passion for derivative products (futures, options on futures, forex, etc.) to join the Advanced Services team. This team will support customers including power customers on complex topics including margin, options and futures. Robinhood Derivatives, LLC is a new Robinhood subsidiary looking to provide a best-in-class futures product, and later options on futures, forex, and futures across multiple account types.

If selected for this role, you will help shape the brand of this exciting new product suite, and have an opportunity to support customers as they employ sophisticated investment strategies to deliver on their unique investment objectives.

Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window.

This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Leverage deep product- and subject-matter expertise to resolve customer issues and questions involving options, margin and futures outrights. Later this may expand to other derivative products such as options on futures and forex.
• Uncover potential customer or firm risk and ability to communicate that to customers in an articulate manner.
• Utilize our internal tools, including but not limited to: Salesforce and Twilio, to respond to customers in all areas of Options, Futures, and Margin.
• Leverage knowledge of our Robinhood app, web and futures products in order to assist customers as they navigate our exciting new products and require clear explanations to often technical inquiries.
• Utilize brokerage acumen and risk management understanding in order to place closing trades for customers when necessary.
• Research current/future market events and be able to communicate and discuss with customers from a theoretical perspective without providing investment advice.

What you bring

• Active FINRA Series 7, 63, and Series 3 required
• Minimum 3 years in professional trade desk experience
• Demonstrated results supporting customers in advanced trading
• Ability to break down positions in futures and options
• Assess risk and how to mitigate when needed
• Excellent interpersonal skills and communication skills
• Ability to make excellent quick decisions under pressure
• Ability to communicate effectively and de-escalate situations
• Demonstrates subject matter expertise in complex financial services topics including options, margin, and futures
• Ability to concisely and accurately communicate complex topics to our customers
• Schedule flexibility as we evolve to meet the growing demands of our business and customers (working across multiple time zones)

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We're seeking bold problem solvers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where daring people do the best work of their careers. We’re a high-performing, fast paced team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Treasury Operations team safeguards customer and firm cash for Robinhood Securities by owning daily bank and clearing account reconciliations, sweep and settlement processes, and core cash controls required under the regulatory framework. We reconcile balances and activity between internal ledgers, external banks, clearing agencies, and sweep vendors, ensuring every dollar is accounted for and exceptions are identified, escalated, and resolved in a timely manner.

As a Treasury Operations Specialist, you’ll own detailed reconciliation and settlement workflows for our brokerage entities, support regulatory obligations (such as suspense monitoring and reserve‑related cash movements), and partner cross‑functionally to strengthen controls as our products and volumes grow.

This role is based in our Lake Mary, FL, Chicago, IL, or our New York, NY office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own reconciliation frameworks across Robinhood Securities bank, clearing, and sweep accounts by comparing internal ledgers to external bank, clearing, and vendor data, investigating and resolving breaks, and escalating unreconciled items as needed
• Lead daily brokerage cash settlements (for example NSCC/DTC, ACH, Debit Card and other treasury movements) and ensure funding is accurate, timely, and appropriately documented
• Manage risk for back‑office activities by maintaining strong controls over customer and firm cash, suspense accounts, and exception handling, in line with internal policies and WSPs
• Develop and refine processes to increase the efficiency and scalability of brokerage treasury operations, reducing manual touch points while improving control quality
• Act as a subject matter expert on brokerage cash management and reconciliation processes, clearly communicating impacts and risks to partners in Compliance, Corporate Accounting, Engineering, Product, CX, and other operations teams
• Partner with project and operations teams to launch, improve, and scale Robinhood products and systems that touch brokerage cash flows, ensuring treasury requirements are designed, tested, and documented up front
• Help craft, document, and implement processes, internal controls, metrics, and reporting (including playbooks, SOPs, and reconciliation evidence) that demonstrate strong governance and operational excellence across brokerage treasury

What you bring

• Bachelor’s degree in finance, accounting, business, economics, or a related field
• Active FINRA Series 7 and 99 Licenses with an ability to quickly put your brokerage knowledge into action
• 3+ years of experience in brokerage operations or treasury operations with a focus on cash management, reconciliations, and back-office controls in a broker-dealer or clearing environment
• Experience leading or driving projects to automate or improve reconciliation, settlement, or cash-control processes (for example, new rec workflows, exception queues, or reporting)
• Proven ability to operate in a fast-paced, highly regulated environment while maintaining accuracy, sound judgment, and strong attention to detail
• Strong problem-solving skills with a bias toward ownership and action when issues span multiple systems or teams
• Experience with data analysis (Excel, SQL, AI) 
• Prior experience at a broker-dealer, clearing firm, or securities operations team supporting customer cash and securities with applicable securities licenses
• Strong Robinhood product knowledge and curiosity about how our brokerage model and money movements work

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

Robinhood’s Learning & Development team drives performance at scale by delivering high-quality, high-impact learning experiences. We empower employees to perform at their best through thoughtfully designed programs and seamless, data-informed learning operations—supporting every step of their Robinhood experience: from onboarding to development to compliance training. We believe the best learning experiences are practical, embedded in the flow of work, and aimed at driving high performance. Our team balances creativity with pragmatism, designing programs that are engaging, scalable, and aligned with Robinhood’s culture, brand, and business needs.

As the Manager of Learning & Development, you will lead the design, quality, and delivery of learning experiences across Robinhood. You’ll manage a team, and partner with the business to translate intricate content into impactful, scalable programs. You’ll set a high bar for learning design quality, ensure consistency across programs, and drive innovation in learning modalities and tools. This role requires someone who can operate at both strategic and execution levels—leading a team while also rolling up their sleeves to design content when needed.

This role is based in our Chicago, IL, Menlo Park, CA, or New York, NY offices, with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Lead and develop the learning design team to produce high-quality design outputs on-time; staff projects based on needs, strengths, and capacity
• Design and deliver end-to-end learning experiences across compliance, functional onboarding, skill building, and leadership/manager development. Partner with cross-functional teams to support M&A integrations and international learning needs. Jump in to directly support projects as needed
• Define, maintain, and evolve Robinhood’s learning design guidelines, templates, and processes to ensure scalability. Drive adoption across Robinhood
• Maintain intake processes and scope L&D projects, working with L&D program managers, SMEs, and business leaders to obtain timely approvals. Ensure alignment between program strategy and design execution
• Champion Robinhood's brand identity and tone of voice in learning, reinforcing a consistent learner experience across the company
• Conduct regular content quality audits, ensuring learning is accessible, usable, not duplicative, and aligned to business needs
• Administer authoring tools and content vendors including procurement, seat management, and guidelines for use. Champion a lean approach to tool management with a focus on integrating AI-enabled solutions to maximize team efficiency
• Lead Robinhood’s training evaluation approach through user research, knowledge assessments, and metrics to assess for measurable business impact

What you bring

• 8+ years in learning experience design, with at least 2+ years in a leadership or management capacity
• Strong skills in instructional design, adult learning principles, and curriculum development, with ability to deliver impactful learning solutions across multiple modalities
• Experience establishing and maintaining design guidelines, conducting audits, and ensuring quality at scale
• Skills in managing, coaching, and developing instructional designers or learning professionals
• Experience in leading training evaluation approaches and using data to improve program effectiveness
• Experience working with a wide range of content—from compliance and process training to leadership and business skills
• Ability to navigate ambiguity, prioritize effectively, and lead multiple projects in a fast-paced environment
• Strong communication and problem solving, and ability to influence partners and foster positive relationships
• Proficiency in innovative learning technologies and authoring tools; experience with AI enabled learning solutions is beneficial
• Global experience and/or experience supporting M&A learning needs preferred

Leadership expectations 

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Cashiering team’s mission is to ensure accurate, timely movement of funds across customer brokerage and retirement accounts while delivering a compliant, high-quality client experience. As a Cashiering Specialist, you will own high-volume cashiering workflows—from ACH and wires to checks and transfers—serving as a key operational link between advisors, clients, custodians, and internal partners.

This role is based in our Chicago, IL, Clearwater, FL, or Westlake, TX office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• You process a high volume of cashiering transactions (ACH, wires, checks, journals, custodian-to-custodian transfers) accurately, efficiently, and in line with internal policies and regulatory requirements.
• You monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries end-to-end.
• You serve as a primary contact for advisors, their staff, and clients across phone, email, and internal systems, providing clear updates and a seamless, professional experience.
• You will partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support cross-functional initiatives.
• You contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations.

What you bring

• You have strong knowledge of cashiering procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry.
• You are exceptionally detail-oriented and organized, able to manage multiple priorities in a fast-paced, high-volume, deadline-driven environment.
• You communicate clearly and professionally, with excellent data entry, written, and verbal skills, and you’re comfortable engaging with clients and advisors over the phone.
• You bring prior back-office operations experience—preferably in financial services or banking—and are confident handling high-volume transactional workflows using tools like Microsoft Word and Excel.
• You are a proactive problem-solver with strong analytical, decision-making, and critical thinking skills, who takes ownership, adapts quickly to new systems and technologies, and follows issues through to resolution.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Corporate Tax team is responsible for ensuring accurate and compliant tax reporting. We support the integrity of tax provisions, filings, and fund operations through rigorous analysis, strong controls, and close collaboration across Finance and Accounting!

Robinhood is looking for a skilled Senior Tax Manager to join our rapidly growing team. This role will be reporting to the Director of Tax. You will help lead our tax team to support new product launches and various fund operations in pursuit of the company-wide objectives.

This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Assist in the preparation of the Company's quarterly and annual global income tax provision calculations and related financial statement disclosures
• Analyzing an evolving portfolio of complex tax operations 
• Lead year-end excise tax distribution and quarterly RIC testing process
• Lead RIC conversions and prepare conversion step plans
• Review partnership returns and associated K-1s, 1120RIC and support 1120 filings
• Lead financial modeling in strategic and operational tax planning on all Robinhood Ventures projects
• Support SOX processes and maintain SOX compliance
• Support continuous improvements in tax provision processes by exercising out of the box thinking to optimize efficiency, including collaboration with internal process transformation team and other tax specialty groups
• Collaborates cross-functionally with all Finance and business teams 
• Support the tax department in managing tax audits, payments and any ad hoc projects
• Monitor changes in US and foreign tax law and accounting pronouncements related income tax filings and financial statement presentation of tax related items

What you bring

• 10+ years of tax experience with Big 4 accounting firm and/or corporate tax department
• Expertise in partnerships, RICs, investment funds, and alternative investments
• Possess a solid understanding of ASC 740 principles, as well as federal and state tax concepts
• Strong computer skills utilizing MS Excel, Word and PowerPoint
• Experience in financial systems (i.e. Oracle, Smartview, data warehouse, etc.)
• Detail-oriented with strong analytical skills
• Excellent communication (both written & verbal) and interpersonal skills
• Ability to prioritize multiple tasks in a deadline driven, dynamic environment
• Bachelor degree in Accounting/Finance, MS in Tax or CPA preferred
• Bonus points for financial Services experience, experience with Oracle Cloud, or experience with process improvement and proficiency with spreadsheets

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Workplace Operations team ensures Robinhood offices run smoothly each day, supporting employees through reliable services, well-maintained spaces, and engaging workplace programs. The team partners closely with functions such as IT, Recruiting, People Operations, and Finance to deliver consistent and high-quality office experiences across locations. Team members focus on operational excellence, strong service standards, and creating environments where employees can do their best work!

As a Workplace Specialist, you will manage daily office operations in our D.C location and serve as a key point of contact for employees, vendors, and building management. You will oversee workplace services such as supplies, maintenance, and office programs while supporting events and onboarding activities. This role contributes to a welcoming, organized, and productive environment by maintaining high standards across facilities and services. You will also support office projects and coordinate with internal partners to ensure consistent workplace practices across locations.

This role is based in our Washington, DC office, with in-person attendance expected five days per week

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Manage daily office operations, including coordinating with building management, handling maintenance requests, and maintaining inventory of supplies
• Track office expenses and support budget management by monitoring forecasts and actual spend
• Plan and support employee events, onboarding activities, and office programs that strengthen employee engagement
• Oversee vendor services such as meals, snacks, office supplies, and facility maintenance to ensure consistent service quality
• Maintain office organization and functionality, including furniture updates, asset tracking, and cleanliness standards

What you bring

• 3+ years of experience in workplace coordination, hospitality, or event management
• Strong interpersonal skills and comfort serving as a primary point of contact within an office environment
• Clear problem-solving abilities with a focus on identifying issues and implementing practical solutions
• Experience organizing in-person and virtual events or team activities
• Strong organizational and time management skills with attention to detail across multiple priorities

What we offer 

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Growth design team focuses on optimizing customer journeys from acquisition to activation to engagement. This team operates at the intersection of user behavior, experimentation, and visual storytelling. Designers partner closely with product, engineering, data, and marketing to rapidly test and iterate with the goal of driving sustainable business growth.

As a Product Designer, you’ll take ownership of the strategy and execution for high-impact growth initiatives—including promotional offers, activation experiments, and early product experiences. You’ll craft compelling designs that perform well in A/B tests, while championing user value and visual excellence!

This role is based in our Bellevue, WA; Menlo Park, CA; or New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Design end-to-end solutions that enhance acquisition, activation, and engagement flows
• Lead visual design for experiments and promotional offers, balancing speed with craft
• Collaborate with PMs and engineers to shape experimentation strategy and execution
• Present design rationale and outcomes to executive leadership and key stakeholders
• Partner across functions (e.g., Legal, Creative, other Business Units) to ensure quality and compliance

What you bring

• Proven experience working on growth-focused design initiatives, ideally in consumer tech
• Hands-on A/B testing experience and comfort working in data-driven environments
• Ability to build experiment plans with PMs and translate insights into design decisions
• Strong visual craft, with a portfolio showcasing high-quality, user-centered design
• Clear communication skills and experience presenting to executive audiences
• (Bonus) Familiarity with motion design or interest in incorporating AI into design workflows

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The People Operations team combines expertise in strategy, process, tooling and insights to create solutions that simplify work and help every Hoodie succeed. As our workforce evolves, we are strengthening how we manage and scale our extended workforce globally.

As a Contingent Workforce Planning Partner, you will lead the strategy and day-to-day operations of our Extended Workforce (XWF) program as we re-establish and scale this function within People Operations. You will oversee the full lifecycle of contingent workers, from budget intake through offboarding, while implementing systems and processes that improve visibility, compliance, and efficiency. This role partners closely with Finance, Procurement, Legal, and business leaders to ensure workforce decisions are informed by accurate data and aligned with company priorities. Your work will directly shape how Robinhood plans, tracks, and optimizes its global extended workforce!

This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own the full lifecycle of the extended workforce program, from budget approval and worker onboarding to offboarding and documentation management.
• Lead the implementation of a new Vendor Management System (VMS), including structured change plans, stakeholder communication, and adoption tracking.
• Redesign and manage the Preferred Vendor program, establishing clear performance metrics, governance standards, and review cadences.
• Maintain accurate extended workforce data, including service periods, end dates, and worker classifications, to support compliance, audit readiness, and workforce reporting.
• Develop scalable reporting dashboards and program metrics that provide leaders with actionable insights for workforce planning and cost management.
• Partner with Finance and Legal to manage extended workforce considerations during mergers and acquisitions, ensuring seamless integration and compliance.
• Create and deliver training materials and a centralized knowledge base to guide internal teams and external suppliers on extended workforce processes and systems.
• Identify and implement process improvements and automation opportunities that increase efficiency and strengthen program controls.

What you bring

• A bachelor’s degree or equivalent practical experience.
• 5+ years of experience managing extended workforce programs, business operations, or related functions such as HR, Finance, or Procurement.
•  Strong communication skills and the ability to collaborate effectively with business leaders, suppliers, and internal partners.
• Proficiency in Google Workspace (Docs, Sheets, Slides) and experience building structured reports or dashboards that inform business decisions.
• Experience improving processes or implementing new tools that increase operational efficiency and data accuracy.
• Familiarity with HRIS and procurement systems such as Workday and Coupa.
• Working knowledge of global and regional compliance requirements related to contingent or extended workforce programs.
• Experience supporting workforce planning in a growing international organization.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
•  Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Business Talent Acquisition team partners with non-technical organizations such as Financial Operations, CX, Corporate, Marketing, and Product, to hire the talent needed to support and scale Robinhood’s operations. The team works closely with hiring leaders to plan hiring efforts, build strong candidate pipelines, and deliver a consistent and thoughtful hiring process. You’ll contribute to a team that values clear communication, strong partnership, and continuous improvement in how we hire!

As a Business Sourcer, you will focus on identifying, engaging, and building pipelines of candidates across a range of corporate roles. You’ll partner closely with recruiters and hiring managers to understand hiring needs, develop targeted sourcing strategies, and generate high-quality candidate pipelines. You will play a key role in early stage candidate engagement while helping improve sourcing approaches and workflows over time. This role offers the opportunity to support both immediate hiring needs and long-term pipeline development across business teams.

There may be multiple opportunities aligned to similar skill sets across the team. Please partner with your recruiter throughout the process to learn more about team alignment and role scope.

This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Build and maintain candidate pipelines for roles across Business teams through research, outreach, and market mapping
• Identify and engage passive candidates using creative sourcing strategies beyond inbound applications
• Partner with recruiters and hiring managers to align on candidate profiles and prioritize pipeline development efforts
• Track candidate activity and maintain organized workflows using tools such as Greenhouse, Gem, and sourcing platforms
• Test and refine outreach messaging and sourcing approaches to improve candidate engagement and response rates

What you bring

• 4+ years of sourcing experience, with a focus on corporate or business roles
• Experience identifying and engaging passive candidates through research, outreach, and sourcing tools
• Ability to partner with recruiters and hiring managers to understand hiring needs and translate them into sourcing strategies
• Experience using sourcing tools (such as Gem, LinkedIn Recruiter, or similar platforms) and applicant tracking systems
• Strong organizational skills and ability to manage multiple pipelines while maintaining accurate tracking
• Comfort using AI tools to support sourcing, research, and outreach, with an interest in testing new tools to improve efficiency

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Workplace Operations team ensures Robinhood offices run smoothly each day, supporting employees through reliable services, well-maintained spaces, and engaging workplace programs. The team partners closely with functions such as IT, Recruiting, People Operations, and Finance to deliver consistent and high-quality office experiences across locations. Team members focus on operational excellence, strong service standards, and creating environments where employees can do their best work!

As a Workplace Specialist, you will manage daily office operations in our Toronto location and serve as a key point of contact for employees, vendors, and building management. You will oversee workplace services such as supplies, maintenance, and office programs while supporting events and onboarding activities. This role contributes to a welcoming, organized, and productive environment by maintaining high standards across facilities and services. You will also support office projects and coordinate with internal partners to ensure consistent workplace practices across locations.

This role is based in our Toronto, Canada office, with in-person attendance expected five days per week

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Manage daily office operations, including coordinating with building management, handling maintenance requests, and maintaining inventory of supplies
• Track office expenses and support budget management by monitoring forecasts and actual spend
• Plan and support employee events, onboarding activities, and office programs that strengthen employee engagement
• Oversee vendor services such as meals, snacks, office supplies, and facility maintenance to ensure consistent service quality
• Maintain office organization and functionality, including furniture updates, asset tracking, and cleanliness standards

What you bring

• 3+ years of experience in workplace coordination, hospitality, or event management
• Strong interpersonal skills and comfort serving as a primary point of contact within an office environment
• Clear problem-solving abilities with a focus on identifying issues and implementing practical solutions
• Experience organizing in-person and virtual events or team activities
• Strong organizational and time management skills with attention to detail across multiple priorities

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces. 
• Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

We are seeking a Finance & Strategy Senior Analyst to partner closely with Robinhood’s Crypto and International product team. The Crypto team is building the next generation of crypto products across international markets and the DeFi space. In this role, you will help establish a strong financial foundation for our crypto products, lead strategic initiatives that support product growth and expand reach, and enhance the global customer experience in crypto. You will also establish and track key metrics, support leadership decision-making, and provide insights on financial performance, risks, and opportunities. This role requires experience in financial modeling, strategic thinking, cost management, and budgeting/forecasting, along with a track record of working with partners across teams and communicating effectively with senior leadership.

This role is based in our Menlo Park, CA, Chicago, IL, and New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Lead budgeting, forecasting, reporting, and long-range financial planning efforts to support the Crypto team’s org-level OKRs (Objectives and Key Results)
• Analyze and forecast the financial impact of Crypto marketing incentives and promotions, collaborating with Marketing partners to ensure alignment with business targets and ROI expectations
• Partner closely with the crypto accounting and operations team to ensure P&L accuracy monthly and streamline cost center management to improve the budget management process
• Synthesize and present key financial insights for senior leadership by analyzing results, identifying metrics, uncovering efficiency opportunities, and highlighting risks and opportunities
• Execute business case modeling and ad-hoc projects, building and maintaining financial models to support forecasting and inform decisions on Crypto product strategies

What you bring

• B.A. in Finance, Economics, Mathematics, Computer Science, or a related field
• 5+ years professional work experience in finance & strategy roles with progressively increasing levels of responsibility and including 2+ year(s) supporting business partners
• High proficiency in Excel and Google Suite products
• Excellent analytical financial modeling and forecasting skills
• Superb product and business sense, and concise communication skills
• A strong sense of urgency, speed and high standards and a strong work ethic - you always bring your best and expect your colleagues to do the same
• Experience in consumer fintech products is a plus but is not required

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Business Talent Acquisition team partners with non-technical organizations such as Financial Operations, CX, Corporate, Marketing, and Product, to hire the talent needed to support and scale Robinhood’s operations. The team works closely with hiring leaders to plan hiring efforts, build strong candidate pipelines, and deliver a consistent and thoughtful hiring process. You’ll contribute to a team that values clear communication, strong partnership, and continuous improvement in how we hire!

As a Business Recruiter, you will manage full-cycle recruiting across a range of corporate roles while helping teams hire efficiently and thoughtfully. You’ll partner with hiring managers to define role requirements, develop sourcing strategies, and maintain steady pipeline activity. You will also collaborate with other recruiters to share insights, improve workflows, and keep hiring processes moving forward. This role offers the opportunity to support both targeted searches and broader hiring initiatives while helping shape scalable recruiting practices.

There may be multiple opportunities aligned to similar skill sets across the team. Please partner with your recruiter throughout the process to learn more about team alignment and role scope.

This role is based in our Chicago, IL, Menlo Park, CA, New York, NY, and Westlake, TX offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Manage full-cycle recruiting for roles across select Business teams, from initial outreach through offer acceptance
• Build and maintain candidate pipelines using research, outreach, and sourcing strategies beyond inbound applications
• Partner with hiring managers to define role requirements, align on candidate profiles, and provide updates on hiring progress
• Collaborate with recruiters working on similar roles to share pipeline insights, coordinate interview activity, and improve hiring efficiency
• Use tools such as Greenhouse, Gem, and AI-supported sourcing tools to track candidates, organize workflows, and improve outreach effectiveness

What you bring

• 5+ years of full-cycle recruiting experience, including experience hiring for corporate or business roles
• Experience sourcing and engaging passive candidates using research, outreach, and recruiting tools
• Ability to partner with hiring managers and provide clear updates on pipeline activity, challenges, and hiring progress
• Experience using an applicant tracking system (such as Greenhouse) and sourcing tools (such as Gem or similar platforms)
• Ability to manage multiple roles at once and adapt to changing hiring priorities while maintaining organized workflows
• Comfort using AI tools in recruiting workflows, with an interest in testing new tools to improve sourcing, research, and candidate engagement

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We’re building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency—it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Money Movement team is responsible for how customers move funds and assets into, out of, and across Robinhood products, including deposits, withdrawals, and transfers. We’re also the team helping customers track their overall portfolio while learning about compelling offers to bring assets to the platform. This team focuses on reliability, clarity, and trust, ensuring customers understand where their assets are, which actions they can take, and what to expect at every step. The work directly supports both everyday financial needs and long-term investing goals!

As a Senior Product Designer focused on money and asset movement, you’ll own complex, high-impact workflows that sit at the core of the customer experience. You’ll define interaction models, system behaviors, and detailed UI patterns that support accuracy, compliance, and ease of use at scale. Your work will shape how millions of customers safely and confidently move their money and assets.

This role is based in our Bellevue, WA; Menlo Park, CA; or New York, NY office(s), with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Design end-to-end money movement experiences, including deposits, withdrawals, transfers, and portfolio tracking, with a focus on clarity, reliability, and customer trust.
• Lead design work across the full product lifecycle, from early problem definition through detailed execution and launch.
• Partner closely with product management, engineering, content design, research, and compliance partners to deliver solutions that meet user needs and regulatory requirements.
• Translate complex financial and technical constraints into clear interaction patterns and intuitive interfaces.
• Explore multiple design approaches through flows, wireframes, and prototypes, then refine toward high-quality, production-ready designs.
• Define success metrics with partners and use customer feedback and data to iterate and improve shipped experiences.

What you bring

• 5+ years of product design experience, with demonstrated ownership of complex systems or platform-level workflows.
• A portfolio that shows strong interaction design, systems thinking, and attention to detail in real-world products.
• Experience designing transactional or high-stakes user flows where accuracy, timing, and user understanding are critical.
• Experience using AI tools as part of your design workflow.
• Comfort working through ambiguity by breaking problems into clear, actionable steps.
• A collaborative working style that values clear communication, feedback, and shared accountability.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

Robinhood’s mission has always been to democratize finance for all. With the launch of Robinhood Ventures, we’re taking a bold step forward - bringing access to private market investing to everyone, not just accredited investors. This new product line is designed to unlock opportunities traditionally limited to a select few, helping more people participate in the growth of private companies. 

As a Deal Lead for Robinhood Ventures, you will be at the forefront of sourcing and executing high-impact investments for our flagship publicly traded fund. You will be responsible for identifying new opportunities, conducting thorough financial and operational diligence, and supporting closing transactions in a competitive market. You will manage the full investment lifecycle—from sourcing and evaluation through investment committee materials, negotiation support, and portfolio engagement. This role reports to the Head of Robinhood Ventures and offers a rare opportunity to help shape a new product from its early stages while contributing to long-term platform growth.

This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Source new investment opportunities: proactively identify and source investment opportunities in growth-stage private companies through your network of VC firms, founders, and secondary markets
• Evaluate investments: lead the end-to-end diligence process, performing financial and operational analysis to support investment decisions
• Win the deal: participate in closing complex transactions, positioning Robinhood Ventures as a partner of choice for top-tier private companies
• Build AI-driven operations: test and implement AI-powered systems and tools to streamline Robinhood Ventures operations, from deal sourcing to diligence and portfolio monitoring
• Collaborate closely with legal, compliance, finance, and product teams to support fund operations and scalability

What you bring

• Investment experience: venture capital, growth equity, or private equity investing in growth-stage, pre-IPO technology companies
• A strong network: high-quality, active network within the technology and AI ecosystem, including relationships with founders and venture capital investors
• Investment judgment: proven ability to diligence investment opportunities and identify high-quality companies
• Firsthand experience working within a high-performing investment fund and understanding of established operational standards
• An ownership mindset with the ability to build or implement AI-driven systems to improve investment workflows
• Interest in developing junior talent and strengthening team capabilities
• Passion for Robinhood’s mission to expand financial access and increase participation in private market investing

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards

Robinhood’s Money team is building the next generation of banking and spending products for all Americans. Our team members drive never-before-seen products and features from concept to launch to hyperscale.

As the Customer Operations Manager, you will play a pivotal role in managing the account operations team and executing on customer account operations. You will be collaborating closely with key external partners, as well as our internal teams including: Engineering, Finance, Product and Legal teams to push forward key initiatives.

This role is based in our Chicago, IL; Denver, CO; Westlake, TX office(s), with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Lead day-to-day execution of the customer account operations team, ensuring timely and accurate resolution of customer requests across support channels.
• Own customer experience metrics (e.g., ASAT), analyzing trends and implementing changes that satisfaction scores.
• Manage escalations end-to-end, coordinating with Customer Experience, Product, Engineering, and Compliance teams to resolve complex issues.
• Partner with Product, Engineering, and Compliance to represent customer needs and inform product and process improvements.
• Maintain and improve standard operating procedures and internal tools to increase accuracy, reduce handling time, and support team efficiency.

What you bring

• 3+ years of experience managing customer support or operations teams in a fast-paced, high-growth environment.
• Strong command of support metrics (e.g., ASAT) and experience using data to improve service quality and team performance.
• Proven ability to operate at both a strategic and tactical level, from overseeing daily execution to shaping team and CX strategy.
• Demonstrated ability to manage escalations and resolve complex customer issues in partnership with Product and Engineering teams.
• A people-focused leadership approach, with experience coaching and developing team members.
• Strong communication skills, with the ability to share updates and align priorities across teams.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

Robinhood is looking for a skilled Senior Manager to join our rapidly growing team. This role will be reporting to the Senior Director of Tax. You will help lead our tax team to support new global product launches and corporate transactions in pursuit of the company-wide objectives.

The Senior Manager Tax, Product and M&A position will be located at our headquarters in Menlo Park, CA. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

This role is based in our Menlo Park, CA or New York, NY office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Serve as a tax team lead to collaborate with product, legal, and finance teams to identify tax risks and opportunities related to new product launches and business initiatives
• Analyze new initiatives and provide comprehensive income and indirect tax requirements based on feedback from internal and external stakeholders 
• Drive system requirements and testing on new initiatives with engineers and data teams 
• Lead tax structuring planning opportunities related to domestic and cross-border M&A transactions, including joint ventures, acquisitions, and reorganizations 
• Conduct and oversee tax due diligence for potential acquisitions and investments
• Manage post-acquisition tax integration planning and partner closely with legal, finance, and corporate development teams to ensure tax requirements are met
• Monitor changes in US and foreign tax law as they related to Robinhood’s operations
• Manage external advisors to collect feedback from subject matter experts as required

What you bring

• 10 or more years of corporate tax experience with a Law Firm, Big 4 accounting firm and/or corporate tax department
• Possess a solid understanding of broad corporate income tax concepts including experience with M&A transactions and tax implications of foreign operations
• Detail-oriented with strong analytical skills
• Excellent communication (both written & verbal) and interpersonal skills with a proven ability to distill complex tax concepts into clear, actionable advice for both tax and non-tax stakeholders
• Strong computer skills utilizing MS Excel, Word and PowerPoint
• Ability to prioritize multiple tasks in a deadline driven, dynamic environment
• Bachelor degree in Accounting/Finance, MS in Tax, J.D. or CPA preferred

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Prediction Markets team is building a new asset class that enables customers to engage with real-world events in dynamic and meaningful ways. This team operates at the forefront of product development, partnering closely with engineering, product, and operations to launch new experiences across multiple verticals. You will help define how users interact with fast-evolving markets while contributing to one of the fastest-growing and most strategic areas of the business!

As a Senior Product Designer, you will own end-to-end design for a 0→1 product area within Prediction Markets. You’ll shape user experiences across trading, engagement, and platform expansion, working closely with product managers, engineers, and operations partners. This role requires navigating ambiguity, incorporating leadership feedback, and delivering high-quality design solutions tied to business outcomes. You’ll have the opportunity to influence the direction of a new business line and contribute to high-priority initiatives with visibility at the executive level!

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Own end-to-end design for key product areas within Prediction Markets, from concept through launch
• Design and deliver user experiences for trading flows, engagement features, and web platform expansion
• Partner with product managers, engineers, and operations teams to define requirements and execute on high-priority initiatives
• Translate complex, ambiguous problem spaces into clear, intuitive product experiences
• Incorporate feedback from senior leadership and stakeholders into design iterations while maintaining product quality

What you bring

• 5+ years of experience as a product designer with a strong visual design portfolio
• Experience designing end-to-end product experiences, including launching new or early-stage products
• Comfortable working in ambiguous environments and can independently drive projects forward
• Collaborate effectively with product, engineering, and operational partners to deliver results
• Synthesize feedback from multiple stakeholders and apply it to improve product outcomes
• Proficient in design tools such as Figma and open to incorporating AI tools into your workflow

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.