About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

Robinhood’s Learning & Development team drives performance at scale by delivering high-quality, high-impact learning experiences. We empower employees to perform at their best through thoughtfully designed programs and seamless, data-informed learning operations—supporting every step of their Robinhood experience: from onboarding to development to compliance training. We believe the best learning experiences are practical, embedded in the flow of work, and aimed at driving high performance. Our team balances creativity with pragmatism, designing programs that are engaging, scalable, and aligned with Robinhood’s culture, brand, and business needs.

As the Manager of Learning & Development, you will lead the design, quality, and delivery of learning experiences across Robinhood. You’ll manage a team, and partner with the business to translate intricate content into impactful, scalable programs. You’ll set a high bar for learning design quality, ensure consistency across programs, and drive innovation in learning modalities and tools. This role requires someone who can operate at both strategic and execution levels—leading a team while also rolling up their sleeves to design content when needed.

This role is based in our Chicago, IL, Menlo Park, CA, or New York, NY offices, with in-person attendance expected 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Lead and develop the learning design team to produce high-quality design outputs on-time; staff projects based on needs, strengths, and capacity
• Design and deliver end-to-end learning experiences across compliance, functional onboarding, skill building, and leadership/manager development. Partner with cross-functional teams to support M&A integrations and international learning needs. Jump in to directly support projects as needed
• Define, maintain, and evolve Robinhood’s learning design guidelines, templates, and processes to ensure scalability. Drive adoption across Robinhood
• Maintain intake processes and scope L&D projects, working with L&D program managers, SMEs, and business leaders to obtain timely approvals. Ensure alignment between program strategy and design execution
• Champion Robinhood's brand identity and tone of voice in learning, reinforcing a consistent learner experience across the company
• Conduct regular content quality audits, ensuring learning is accessible, usable, not duplicative, and aligned to business needs
• Administer authoring tools and content vendors including procurement, seat management, and guidelines for use. Champion a lean approach to tool management with a focus on integrating AI-enabled solutions to maximize team efficiency
• Lead Robinhood’s training evaluation approach through user research, knowledge assessments, and metrics to assess for measurable business impact

What you bring

• 8+ years in learning experience design, with at least 2+ years in a leadership or management capacity
• Strong skills in instructional design, adult learning principles, and curriculum development, with ability to deliver impactful learning solutions across multiple modalities
• Experience establishing and maintaining design guidelines, conducting audits, and ensuring quality at scale
• Skills in managing, coaching, and developing instructional designers or learning professionals
• Experience in leading training evaluation approaches and using data to improve program effectiveness
• Experience working with a wide range of content—from compliance and process training to leadership and business skills
• Ability to navigate ambiguity, prioritize effectively, and lead multiple projects in a fast-paced environment
• Strong communication and problem solving, and ability to influence partners and foster positive relationships
• Proficiency in innovative learning technologies and authoring tools; experience with AI enabled learning solutions is beneficial
• Global experience and/or experience supporting M&A learning needs preferred

Leadership expectations 

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career.
• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.