Role:  Senior Digital Operations manager

Location:  Kingston, United Kingdom (3 days in office per week, 2 from home) 

About the role: 

This is a global digital operations role focused on turning the client’s global social strategy into consistent, high‑quality execution across markets. You’ll create alignment and operational discipline across local and regional teams, enabling distinctive, on‑brand social activity at scale. This is a chance to shape how a global beverage brand organises and delivers social content and performance across multiple markets while working in a fast‑paced, creative environment. 

This is a global digital and social operations management role. Your core purpose is to translate global social strategy into consistent, measurable, local execution across markets; creating synergy between global and local activity, improving planning cadence, governance and performance visibility. You will not be the primary strategist or content creative lead; rather you will be the operational engine that ensures brand alignment, content pillar fidelity, planning discipline and delivery across priority markets. You will be expected to be socially literate and digitally fluent, able to judge what good execution looks like and to interpret performance, while being a confident programme manager who drives cross‑market coordination. This role will primarily focus on global digital and social operations and cross‑market coordination; occasionally, you may provide light hands‑on social media support (e.g, scheduling, simple community management overflow, or brief content edits) as needed. 

This role will: 

• Sit in our global team, with a strong interface into local market and regional digital and social teams. 
• Operate as a programme manager across markets (particularly priority EU markets such as France, Turkey, Benelux, Poland and Spain), bringing planning, reporting and governance together. 
• Act as the operational lead for the Social Hub across priority markets, ensuring harmonised reporting, creative alignment and content planning. 

What you will be doing: 

• Programme & project management: 
  • Own cross‑market planning processes, timelines and delivery governance to ensure consistent execution to global strategy and content pillars. 
  • Act as the day‑to‑day coordinator between global channels, regional teams and local markets to remove blockers, escalate issues and keep programmes on track. 
  • Manage stakeholder expectations and maintain clear documentation of ways of working, approvals and content pipelines. 
• Content planning & cadence: 
  • Maintain and evolve content calendar frameworks and planning templates to create visibility and alignment across markets. 
  • Ensure cadence and scheduling discipline for always‑on and campaign activity across Instagram, TikTok and emerging social platforms. 
  • Support local markets to adapt and repurpose global assets while maintaining brand and tone‑of‑voice consistency. 
  • Working with the Senior Social Media Manager to support on the global social media channel for Instagram, TikTok and emerging platforms as required for the client. 
  • Collaborating with the key EU markets and play an active role in integrating local paid marketing plans with social media content.   
  • Being at the forefront of culture with social listening and always having your finger on the pulse of what is relevant for our target Gen Z audience  
• Operations for Social Hub & market enablement: 
  • Operationally lead the Social Hub initiative across priority markets: coordinate planning, harmonise reporting, align creative, and enable cross‑market learnings. 
  • Support markets to deliver social activity with distinctiveness and in line with agreed KPIs, providing practical guidance and templates. 
  • Performance tracking & insight: 
  • Use native and third‑party reporting tools to extract performance data, produce harmonised dashboards and translate insights into actionable recommendations. 
  • Diagnose performance trends, identify gaps or risks in execution and propose optimisation opportunities across creative, cadence or paid/organic integration. 
• Partner & vendor coordination: 
  • Brief, coordinate and manage agencies and external partners operationally (creative, influencer, media) to ensure delivery against timelines and quality standards. 
  • Manage partnership activations and giveaways end‑to‑end operationally, ensuring governance and contract/asset management where required. 
• Continuous improvement & governance: 
  • Build and maintain governance, approval workflows and version controls to reduce risk and increase speed to market. 
  • Identify operational efficiencies, tooling or capability improvements to evolve the social setup (e.g., greater integration of measurement/insights/media). 

What you need to be great in this role: 

• At least 3+ years’ experience in digital marketing, social media, or influencer marketing (brand or agency), with demonstrable experience in multi‑market or regional coordination. 
• Strong programme/project management skills, able to manage complex cross‑market workstreams and competing priorities. 
• Hands‑on social experience and credibility: deep understanding of social platforms (especially TikTok and Instagram), content formats, and what “good” execution looks like. 
• Experience with social publishing and analytics tools (native platforms and/or tools such as Hootsuite, Later, Sprinklr or similar). 
• Comfortable extracting and interpreting data to create actionable insights and clear reporting for international audiences. 
• Excellent stakeholder management and communication skills; confident presenting to senior and cross‑functional audiences. 
• Proactive ownership mindset, resilient under pressure, and able to work autonomously across a matrixed organisation. 
• Comfortable working across international teams; additional European language skills are advantageous. 
• Personal Attributes: 
  • Highly organised, detail‑oriented and process‑driven. 
  • Strategic yet pragmatic: can translate strategy into operational plans. 
  • Collaborative and influential: builds strong relationships across internal and external teams. 
  • Curious about culture and trends with a keen eye for what will resonate with Gen Z and younger audiences. 

Req ID: 17074

#LI-SL1 #LI-Hybrid #LI-director

Role:  Creative Director 

Location:  London

About the role: 

You will be the creative lead for the local Dove social studio, accountable for the quality, speed, and effectiveness of day-to-day output. You will guide teams from brief to delivery, shaping ideas, strengthening craft, and keeping work aligned to Dove’s global brand voice while making it culturally and contextually right for your market. 

Working closely with the Global Social ECD, local marketing teams, strategy, account leadership, and producers, you will build a confident creative rhythm across planning, production, approvals, and optimisation. Success means consistently high-quality work, strong stakeholder trust, and a studio team that delivers sustainably.

What you will be doing: 

• Lead creative development for local social content and campaigns, from brief to final delivery 

• Translate global toolkits and creative territories into locally relevant ideas, formats, and executions 

• Set clear creative direction across concept, copy, design, motion, and film, improving quality through strong feedback and reviews 

• Build and maintain an effective local content system, including recurring formats, creator briefs, and platform-specific guidelines 

• Partner with strategy, social listening, and analytics to use insights to improve creative performance over time 

• Ensure the work is inclusive, culturally aware, and aligned to Dove’s brand purpose and safeguards 

• Collaborate with local brand, media, PR, and legal stakeholders to deliver work smoothly through approvals 

• Guide production choices to balance craft, speed, and budget, and to support sustainable production where possible 

• Support and develop the local creative team, including freelancers, by creating clarity, coaching, and opportunities to grow 

• Escalate risks early, solve problems quickly, and keep delivery on track 

What you need to be great in this role: 

• A portfolio demonstrating strong social-first creative work, including always-on and campaign content 

• Experience leading creative on brand social channels, with strong platform craft across formats and placements 

• Ability to direct and improve work across copy, design, and motion, with a clear eye for quality 

• Proven experience partnering with stakeholders and presenting work with clarity and rationale 

• Practical understanding of creative effectiveness on social, including attention, retention, brand cues, and distinctiveness 

• Confidence working in a studio model with multiple briefs, quick turnarounds, and clear prioritisation 

• Strong collaboration skills across strategy, account, production, and client teams 

• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Req ID: 16970

#LI-JS1 #LI-HYBRID #LI-DIRECTOR

Role:  Executive Creative Director 

Location: London  

About the role: 

You will be the senior creative lead behind Dove’s social output, setting the vision, raising the bar on craft, and enabling multiple studios to deliver social content that is distinctive, on-brand, and effective. Working at the intersection of brand strategy, social platforms, community culture, and production, you will turn insights and briefs into clear creative territories, repeatable formats, and standout moments that travel globally. 

We are looking for someone who can guide senior stakeholders with confidence, simplify complexity across markets, and build a creative system that balances global consistency with local relevance. Success means stronger social creative effectiveness, clearer ways of working across studios, and a measurable uplift in quality, speed, and brand impact. 

What you will be doing: 

• Set the global creative vision for Dove Social, defining what great looks like across platforms and markets 

• Lead creative development from global briefs through to execution, ensuring work delivers against brand objectives and platform behaviours 

• Oversee and align multiple studios, improving consistency, creative quality, and operational rhythm across regions 

• Create and maintain social-first toolkits, including creative principles, tone of voice, format playbooks, and templates, that enable scalable excellence 

• Partner with strategy, account leadership, social listening, and analytics teams to turn insight into clear creative direction 

• Guide teams to build content ecosystems across always-on, tentpoles, creator partnerships, and reactive moments, with clear roles and KPIs 

• Provide senior-level creative approval and feedback loops, ensuring work is inclusive, culturally aware, and aligned to Dove’s brand purpose 

• Present and sell work to senior Unilever and Dove stakeholders, earning trust through clarity, craft, and commercial understanding 

• Coach and develop Creative Directors and wider creative teams, building capability across social storytelling, platform craft, and effectiveness 
• Raise production standards and creative efficiency, partnering with producers and makers to deliver strong work at speed and with sustainable choices 

What you need to be great in this role: 

• A strong portfolio and track record leading social-first creative for a global brand, with work that demonstrates cultural relevance and platform-native craft 

• Proven experience setting creative direction across multiple markets and teams, with a clear approach to balancing global consistency and local nuance 

• Expertise across key social platforms such as TikTok, Instagram, YouTube, Pinterest, and emerging channels, including creative best practice and formats 

• Strong creative judgement across concept, copy, design, motion, and film, able to elevate ideas and ensure high-quality execution 

• Experience building and leading senior creative teams, with a coaching style that develops talent and delivers outcomes 

• Stakeholder-savvy communication skills, with confidence presenting to senior clients and guiding decision-making 

• A working understanding of social effectiveness, including attention, retention, brand cues, and distinctiveness, and how to apply it creatively 

• Comfort working with data, social listening, and performance insights to iterate and improve creative output 

• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Req ID: 16551 

#LI-JS1 #LI-HYBRID #LI-EXECUTIVE

ROLE MISSION 
Join a mission-driven team reshaping how organisations learn, lead and change. We’re looking for a Digital Marketing Manager to own demand generation for a leading B2B partner that blends behavioral science with workplace learning.  

This is a rare opportunity to combine strategic, data-led marketing with creative storytelling to drive really commercial and cultural impact across enterprise accounts — you’ll be trained and mentored to run high-impact performance marketing campaigns end-to-end (paid search and social).  

The role is data-heavy, so it’s perfect for someone who loves working with analytics and turning complex GA4/CRM and engagement data into clear, easy-to-understand insights and practical next steps. 

THIS ROLE IS RIGHT FOR YOU IF... 
You are a hands-on digital marketer who enjoys both the operational and analytical sides of digital: setting up and optimising paid media, updating landing pages, maintaining campaign tracking and reporting, and supporting with marketing automation and CRM (HubSpot & Salesforce). You are organised, curious about data (GA4 a must), and comfortable working across stakeholders (media, analytics and creative) to deliver results. 

A LITTLE BIT ABOUT THE ROLE AND TEAM: 

As Digital Marketing Manager you will be the daily owner of campaign delivery and optimisation. You’ll support the Senior Account Manager and Performance Marketing Manager on strategy, but will be responsible for hands-on set-up, pacing, creative spec delivery and on-going optimisation across channels (LinkedIn, Google Ads, Meta, Programmatic). You’ll own full-funnel reporting (GA4, HubSpot, Salesforce) and ensure marketing automation workflows and lead routing run smoothly. The team is cross-functional, fast-paced and collaborative — you’ll work closely with media planners, analytics and the creative studio. 

KEY RESPONSIBILITIES  

Performance marketing and data  

• Paid Media campaign setup, execution & optimisation (LinkedIn, Google Ads/AdWords, Meta, Programmatic). 

• Paid social and Search optimisation: pacing, bid/budget adjustments, creative testing and quality improvements to maximise MQLs and conversions. 

• Reconciling campaign spend and re-distributing budget  

• Escalate and coordinate with team on major optimisation decisions 
   

Tracking, QA & analytics  

• Ensure tracking is in place before new platforms go live; monitor and validate tracking tags and pixels (GA4 required; Tag Manager desired). 

• Escalate tracking issues to Analytics/Accounts team and coordinate fixes with dev/analytics teams as required. 
   

Full-funnel reporting & insight  

• Own full-funnel reporting: pull data from GA4, HubSpot and Salesforce to produce campaign & MQL performance reports for stakeholders. 

• Produce performance marketing reports and formats, add insights and recommendations to inform strategy 

• Analyse campaign performance across channels and present learnings to the team and client teams. 
   

Website & landing page support (prioritised / ad hoc) 

• Implement website updates: upload copy, make landing page optimisations aligned with search and SEO best practice (SEO-friendly keywords when updating copy). 

• Use insights from GA4 to inform landing page optimisations. 
   

Marketing automation & lead operations  

• Ensure HubSpot and Salesforce workflows are integrated and accurate; troubleshoot front-end marketing automation workflows across landing pages, forms and email journeys. 

• Manage interim manual lead routing processes and ensure sales handover actions occur  
   

Email & campaign support  

• Review and quality assure emails that are created to be sent and reported back predominantly for webinar 

• Schedule and build email campaigns – without the degree of HTML coding  
   

Creative & asset management  

• Provide creative specs and templates to the studio for asset delivery based on signed-off media plans and media learnings.  

• Maintain asset lists with media team to ensure consistency and timely delivery. 

COLLABORATION 

• Day-to-day owner for campaign ops and reporting — close working with Media, Analytics and Creative Studio. 

• Maintain a culture of accountability and timely communication with internal and client stakeholders. 

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE 

• Proven experience with GA4 (must), and comfortable pulling and interpreting analytics to drive site and campaign changes. 

• Experience working with HubSpot and Salesforce (integrations and workflow troubleshooting – not backend). 

• Hands-on experience in performance marketing execution across paid channels (Google Ads, LinkedIn, Meta; programmatic) experience desirable. 

• Solid Excel skills and experience building/maintaining reporting templates and pivot-based analysis. 

• Excellent attention to detail — campaign setup, tracking and lead routing require rigorous QA. 

• Pragmatic, results-focused mindset: able to prioritise quick wins while feeding into longer-term optimisation. 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• Strong stakeholder management — confidently liaise with multiple internal teams 

• Good presentation and written communication skills — able to surface insights and recommended actions clearly. 

• Comfortable working autonomously on day-to-day campaign operations and managing multiple priorities. 

• Analytical problem solver, with a track record of improving MQL quality or campaign ROI. 

• Experience with Tag Manager, basic SEO understanding (copy-level SEO best practices) is desirable. 

• Familiarity with CRMs and marketing automation troubleshooting (HubSpot/Salesforce). 

PLATFORMS & TECH  

• GA4 (must), Google Tag Manager (Desired) 

• HubSpot, Salesforce 

• Google Ads (AdWords), LinkedIn, Meta, Programmatic platforms (Desired) 

• Website CMS basics (for landing page updates) 

• Excel / Google Sheets (reporting); data visualisation tools beneficial 

EXPERIENCE  

• 3+ years in digital marketing, ideally within an agency or client-side B2B environment. 

ABOUT OUR COMPANY 

Lots of agencies say they’re different. OLIVER is. 

OLIVER believes that agencies work better inside a brand’s organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. 

Established in 2004, our model is now driven by over 2,000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. 

OUR VALUES  

Be Ambitious – to succeed 

Be Imaginative – to push the boundaries of what’s possible 

Be Inspirational – to do ground breaking work 

Be always learning and listening – to understand 

Be Results-focused – to exceed expectations 

Role: Account Director – Asset Management & Private Equity

Location: London

About the role:

Our team integrates closely with our clients' businesses, ensuring seamless collaboration and alignment with strategic priorities across asset management, private equity, and wealth management sectors. We champion delivering hard-working, on-brand creative and content at pace, leverage automation and AI tools, and are committed to continuous improvement in both process and creative output. With a blend of UK-based and offshore talent, we offer the flexibility, operational excellence, and innovation culture that sophisticated financial services clients demand — delivering work that is both effective and compliant.

The culture is built on strong Nordic heritage combined with a global mindset. Our values drive everything we do:

• High-Performing: Maximising effort and results through collaboration, with urgency to take action and make an impact.
• Respectful: Acting with integrity and humility, showing regard for stakeholders and colleagues.
• Entrepreneurial: Being innovative and accountable, taking risks and learning from mistakes to succeed long-term.
• Informal: Being inclusive and non-hierarchical — everyone is encouraged to be themselves and speak their mind.
• Transparent: Being open and honest with each other and external stakeholders, raising issues when difficulties arise.

What you will be doing:

• Serve as the senior relationship lead for asset management and private equity clients, acting as a trusted partner deeply embedded in their marketing and communications function.
• Lead brand guardianship across all client output — ensuring creative work reflects the sophistication, rigour, and regulatory requirements expected in financial services.
• Act as the single point of contact for clients, working independently while coordinating with regional marketing heads across the Americas and APAC — including alignment with investor relations, product, and compliance teams.
• Collaborate closely with internal stakeholders to define and execute integrated marketing strategy across fund marketing, thought leadership, LP communications, and digital channels.
• Champion creative excellence within the constraints of a regulated environment, balancing compelling storytelling with FCA, SEC, and MiFID II compliance considerations.
• Be present in the OLIVER office in Farringdon 3x per week to foster strong relationships across the team and ensure seamless communication.
• Take overall financial control of accounts, including profitability, forecasting accuracy, fee negotiation, and timely reporting to the Business Director.
• Own the execution of projects, run rates, and client satisfaction through regular job owner catchups and the weekly account/project management WIP.
• Drive and be accountable for growth targets across the account, identifying opportunities to expand scope across new funds, markets, or business lines.
• Serve as the escalation point when client or internal SLAs are not met, capturing process gaps and working with the BD, Head of Operations, or relevant department lead to resolve them.
• Negotiate win-win outcomes on behalf of your team, navigating the commercial and reputational sensitivities inherent in financial services relationships.
• Proactively identify new business opportunities within the broader asset management and private equity landscape, introducing Brandtech's capabilities where appropriate.

What you need to be great in this role:

• Demonstrable experience working with asset management, private equity, wealth management, or broader financial services clients — with a strong understanding of fund marketing, LP/investor communications, and the regulated content landscape.
• Familiarity with the compliance and legal review processes common in financial services, and the ability to manage creative output within those frameworks efficiently.
• Excellent client engagement skills with the ability to proactively organise and influence senior stakeholders — including CMOs, heads of distribution, and investor relations leads.
• Proven commercial acumen with a track record of growing accounts and identifying upsell opportunities within complex, relationship-driven client environments.
• Strong understanding of the B2B buyer journey in financial services — including how HNW and institutional audiences consume content and make decisions.
• First-rate communication skills, with the ability to present confidently to C-suite and investment professionals, and articulate the value of creative work in commercial terms.
• Experience leading and developing junior team members within a fast-paced, client-embedded model.
• A working knowledge of Brandtech group products and how to apply them to asset management and PE marketing challenges — including automation, AI content tools, and performance analytics.
• Understanding of how to integrate within a client-side team while maintaining a top-tier agency service standard.
• Highly creative, with the ability to generate ideas that cut through in a sector where differentiation is challenging.
• Proficient in Microsoft Office and related software; comfortable with social and digital-first campaign environments.
• Comfortable working in a hybrid environment, with regular in-office presence to support team cohesion and client engagement.

Role:  Senior People Partner (12 Months Maternity Leave Cover) 

Location:  London 

About the role: 

At OLIVER, our people are everything. We are looking for an ambitious and commercially minded Senior People Partner to join our diverse and dynamic People Team and help us take things to the next level. 

This is not your average HR role. You will be a trusted partner who is genuinely embedded in the business, challenging the status quo, driving meaningful change and delivering a people experience that sets us apart. You will work across all brands within the OLIVER Group, providing expert guidance, proactive support and strategic insight across the full employee lifecycle. 

If you are passionate about people, energised by a fast-paced environment and ready to make a real impact, we would love to hear from you.

What you will be doing: 

Strategic Partnership 

• Build deep, trusted relationships with your client groups, getting truly under the skin of the business while maintaining alignment with the wider People strategy 

• Act as a genuine business partner, using data and insights to support leaders in making robust, informed people decisions 

• Interpret people metrics and engagement data to identify trends, risks and opportunities 

Employee Relations 

• Provide sound, timely and pragmatic HR advice on policy, process, employment law and best practice 

• Confidently lead on the full range of ER matters including: 

• Probationary reviews 

• Absence management 

• Disciplinary and grievance processes 

• Performance management 

• Redundancy and restructuring 

• TUPE transfers and dismissals 

People Projects & Initiatives 

• Play a central role in delivering some of our most exciting People projects this year 

• Lead on our attraction and retention strategy, helping us understand what makes OLIVER a place where great people want to stay and grow 

• Drive the implementation of actions from our engagement survey in a way that is meaningful, visible and impactful 

• Support the rollout of consistent HR operations and processes across all areas of the business, taking direction from the People Director 

Recruitment 

• Partner with our internal recruitment teams to ensure the hiring needs of the business are met efficiently and effectively 

• Champion a recruitment experience that reflects our values and commitment to diversity, equity and inclusion 

What you need to be great in this role: 

• Excellent ER expertise – you can run complex HR processes independently and with confidence 

• A pragmatic, solutions-focused mindset – best fit over best practice where it matters 

• Strong commercial acumen – you understand business drivers and how people practices enable growth 

• Outstanding communication skills, both written and verbal, with the ability to adapt your style to different audiences 

• A proven ability to build strong relationships at all levels whilst maintaining professional boundaries 

• Experience working with international territories and an appreciation of the complexities this brings 

• A track record of leading and developing junior HR colleagues 

• Experience working within a fast-paced, professional environment and the confidence to drive initiatives to a high standard 

• CIPD qualified or equivalent experience preferred 

Req ID: 16765

#LI-CK1 #LI-HYBRID #LI-DIRECTOR 

Role:  Senior People Partner (12 Months Maternity Leave Cover) 

Location:  Bournemouth

About the role: 

At OLIVER, our people are everything. We are looking for an ambitious and commercially minded Senior People Partner to join our diverse and dynamic People Team and help us take things to the next level. 

This is not your average HR role. You will be a trusted partner who is genuinely embedded in the business, challenging the status quo, driving meaningful change and delivering a people experience that sets us apart. You will work across all brands within the OLIVER Group, providing expert guidance, proactive support and strategic insight across the full employee lifecycle. 

If you are passionate about people, energised by a fast-paced environment and ready to make a real impact, we would love to hear from you.

What you will be doing: 

Strategic Partnership 

• Build deep, trusted relationships with your client groups, getting truly under the skin of the business while maintaining alignment with the wider People strategy 

• Act as a genuine business partner, using data and insights to support leaders in making robust, informed people decisions 

• Interpret people metrics and engagement data to identify trends, risks and opportunities 

Employee Relations 

• Provide sound, timely and pragmatic HR advice on policy, process, employment law and best practice 

• Confidently lead on the full range of ER matters including: 

• Probationary reviews 

• Absence management 

• Disciplinary and grievance processes 

• Performance management 

• Redundancy and restructuring 

• TUPE transfers and dismissals 

People Projects & Initiatives 

• Play a central role in delivering some of our most exciting People projects this year 

• Lead on our attraction and retention strategy, helping us understand what makes OLIVER a place where great people want to stay and grow 

• Drive the implementation of actions from our engagement survey in a way that is meaningful, visible and impactful 

• Support the rollout of consistent HR operations and processes across all areas of the business, taking direction from the People Director 

Recruitment 

• Partner with our internal recruitment teams to ensure the hiring needs of the business are met efficiently and effectively 

• Champion a recruitment experience that reflects our values and commitment to diversity, equity and inclusion 

What you need to be great in this role: 

• Excellent ER expertise – you can run complex HR processes independently and with confidence 

• A pragmatic, solutions-focused mindset – best fit over best practice where it matters 

• Strong commercial acumen – you understand business drivers and how people practices enable growth 

• Outstanding communication skills, both written and verbal, with the ability to adapt your style to different audiences 

• A proven ability to build strong relationships at all levels whilst maintaining professional boundaries 

• Experience working with international territories and an appreciation of the complexities this brings 

• A track record of leading and developing junior HR colleagues 

• Experience working within a fast-paced, professional environment and the confidence to drive initiatives to a high standard 

• CIPD qualified or equivalent experience preferred 

Req ID: 16765

#LI-CK1 #LI-HYBRID #LI-DIRECTOR 

Role:  UX/UI Designer

Location:  Glasgow

About the role:

OLIVER is seeking an experienced UX/UI Designer with strong product design expertise to join a fast-growing, high-profile account for a Fortune 500 financial services client. This relatively new global account has already seen growth and is continuing to expand. 

In this role, you will combine expert-level UX and product design thinking with deep visual design skills. You’ll collaborate closely with UX designers, developers, content strategists and content authors, contributing throughout the end-to-end design process—from discovery and conceptualization through execution and delivery. A strong understanding of user-centered design, brand systems, and digital product development is essential. 

Reporting to the UX Manager and working in partnership with stakeholders, you’ll help lead a wide range of work from the creation of large-scale digital experiences and products to emails and smaller digital assets across a range of platforms. This includes internal tools, customer-facing applications, content-rich sites, and emails. You’ll play a critical role in developing site architecture, wireframes, user flows, and high-fidelity UI designs, always advocating for the user while aligning with business objectives. 

What you will be doing:  

This globally dedicated team is comprised of project managers, creative and digital designers, developers, content strategists, copy editors, and video producers. The team also partners closely with teams in Mexico, the UK, Tokyo and Mumbai. 

• Contribute to the UX/UI design process across digital products, supporting work from research and ideation through wireframes, prototypes, and developer hand-off 

• Design user-centered solutions that create intuitive and accessible experiences across web and mobile platforms 

• Assist in developing and maintaining design systems and component libraries in Figma to support consistency across products 

• Apply knowledge of design tools (especially Figma) and foundational understanding of design systems, including components and basic theming 

• Participate in usability testing, helping to gather insights and iterate on designs based on user feedback 

• Collaborate with the Digital Team Lead and cross-functional partners to turn concepts into practical design solutions 

• Design flows and experiences that are clear, usable, and aligned with platform standards 

• Work within existing visual systems and guidelines to ensure cohesive product experiences 

• Present design work to team members and stakeholders, incorporating feedback to refine solutions 

• Partner with designers, developers, content strategists, and project managers to support timely project delivery 

What you need to be great in this role: 

• 3–5 years of experience designing digital products, ideally with exposure to consumer-facing and mobile experiences 

• Solid understanding of core design principles including responsive design, interaction design, typography, color, and layout 

• Experience with UX/UI design and ability to communicate design decisions and rationale clearly 

• Familiarity with designing for mobile platforms and understanding platform-specific patterns and constraints 

• Proficiency in tools such as Figma, and familiarity with Adobe Creative Suite (Photoshop, Illustrator, After Effects is a plus) 

• Experience creating user flows, wireframes, and interactive prototypes, and collaborating with engineering teams 

• Basic knowledge of usability testing methods and ability to apply findings to improve designs 

• Awareness of accessibility standards (WCAG) and inclusive design principles 

• Some familiarity working with developers and understanding of tools like Adobe Experience Manager is a plus 

• Strong organizational and time management skills with the ability to manage multiple tasks 
• Comfortable presenting work and collaborating with team members and stakeholders 

Req ID: 17053

Role: Personal Assistant

Location: Rosebery Street Office, London (Minimum 3 days per week onsite) (12-9PM Work Hours)

About the role: 

This role provides dedicated late-day and evening support to the Global CEO, ensuring seamless continuity of the CEO Office across extended working hours. 

Working in close partnership with the Lead Executive Assistant, this role is responsible for execution, responsiveness, and operational excellence during the CEO’s busiest external-facing and global collaboration hours. 

The role also plays a critical part in helping the CEO Office stay one step ahead by proactively gathering insights, anticipating needs, and supporting the preparation and coordination of client and stakeholder engagements across multiple time zones. 

What you will be doing:

Late-Day CEO Support & Execution 

• Own CEO support from midday to end-of-day 

• Ensure all meetings are prepared and executed seamlessly 

• Provide real-time support across dynamic and shifting priorities

CEO Readiness & Briefing Preparation

• Prepare high-quality briefing packs, presentations, and summaries 

• Ensure CEO readiness for all engagements 

• Synthesise information into clear, concise, decision-ready formats 

 Data Gathering & Insight Development

• Proactively gather relevant data and insights to support CEO decision-making 

• Collate information on stakeholders, engagements, and priorities 

• Translate data into actionable insights to inform client and business interactions.

Client Engagement Support & Planning

• Support planning and coordination of client and external engagements 

• Assist in shaping agendas, materials, and desired outcomes 

• Ensure all interactions are well-prepared, aligned, and impactful

Diary Management & DynamicReprioritisation

• Manage and adjust afternoon/evening schedule dynamically 

• Triage competing demands across multiple stakeholders and time zones 

• Protect CEO focus while ensuring responsiveness to priority matters 

Global Stakeholder Coordination

• Coordinate across US, Europe, and APAC stakeholders 

• Manage competing time zone demands effectively 

• Ensure seamless communication, alignment, and scheduling 

Meeting & Event Execution

• Support client meetings, leadership sessions, and events 

• Manage logistics, materials, and follow-ups 

• Ensure a high-quality, well-orchestrated experience 

CEO Office Continuity & Forward Planning

• Partner with Lead EA for seamless handover 

• Maintain continuity across the day 

• Anticipate upcoming priorities and prepare in advance 

Communication & Follow-Up Management

• Draft communications to clients on behalf of the CEO as required 

• Track actions, decisions, and follow-ups 

• Ensure timely execution and closure of key items 

Problem Solving & Issue Resolution

• Resolve conflicts, scheduling issues, and emerging challenges quickly 

• Operate with sound judgement and minimal escalation 

• Maintain calm and control in a fast-paced environment 

What you need to be great in this role: 

• 5+ years PA or business support experience in fast-paced environments 
• Ideally advertising agency experience
• Strong organisational, coordination, and prioritisation skills 
• Experience supporting C-suite or senior executives 
• Strong written communication and presentation skills 
• Ability to gather, interpret, and synthesise information effectively 
• Advanced proficiency in Microsoft Office and collaboration tools 
• The CEO is consistently prepared, informed, and supported through to end of day 
• The CEO Office stays one step ahead of priorities, demands, and engagements 
• Seamless coordination across time zones and stakeholders 
• High-quality preparation and execution of meetings and interactions 
• Strong follow-through and momentum on key actions and outcomes 

Req ID: 17148

#LI-KA1 #LI-HYBRID #LI-DIRECTOR

About the role: 

OLIVER is seeking an Account Manager to join a high-profile account for a Fortune 500 financial services firm. This relatively new global account has already seen growth and is continuing to expand. 
The Account Manager will work alongside the Global Business Director, project managers, and key stakeholders to support projects from initial concept to final delivery.   

This global dedicated team is comprised of project managers, creative and digital designers, developers, content strategists, copy editors and video producers. The EMEA team partners closely with North America, Hong Kong, Tokyo and Mumbai. 

What you will be doing: 
The Account manager provides day-to-day operational support for EMEA creative studio, ensuring efficient brief intake, accurate tracking of work, and timely delivery of events and creative outputs. This role coordinates across project managers, and creative leads to maintaining workflow visibility, supports global processes, and escalates operational risks so that regional teams can deliver consistently to client expectations. 

Key responsibilities 

• Build relationships with day-to-day clients, and our cross-functional agency team 

• Support the planning and execution of creative executions across digital, print, website, and video deliverables 

• Leverage project management skills to oversee/partner across multiple projects to tight deadlines in a fast-paced environment 

• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to execute according to all required formats and specifications 

• Act as an internal client advocate and knowledge center; guide best practices across creative, production 

• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions 

• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when collaborating with clients and internal partners, or presenting creative work 

• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements 

• Cross regional liaison: maintain alignment with APAC, EMEA and NA on initiatives, timelines and deliverables; ensure information flow across time zones. 

• Support operational functions for the UK studio in collaboration with the Ops teams globally 

• Align with and support Global Leadership initiatives in the UK 

What you need to be great in this role: 

• 3+ year’s experience in integrated marketing, account management or project management. 

• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements  

• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio  

• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve  

• Shows imagination - combines different models to produce original solutions 

• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set 

• Has a hunger for learning and teaching others 

• Sets clear goals and is focused on delivering results that are measurable and accountable.  

• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment  

• Gets results with integrity in line with client requirements   

• Excellent communication and listening skills; is clear, sufficient and gets point across professionally verbally and in writing  

• Strong administrative skills and attention to detail  

• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities  

About OLIVER: 

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions. 

Established in 2004, our model is now driven by nearly 3,000 people worldwide, working across more than 200 custom creative ecosystems in over 25 countries. We are the undisputed leader in our space, which means we carry the responsibility and humility that comes with breaking new ground, continually evolving one of the most transformative agency models in history. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran.  They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. The opportunities for growth are as wide as you can make them. 

Our Values and how to live them   

• Ambition. You look for opportunities to deliver greater value to those around you   

• Imagination. You identify a range of solutions to problems  

• Inspiration. You lead by example and encourage others to do the same  

• Learning. You have excellent listening skills that helps you to learn from our clients and those around you.   

• Results. You accept responsibility for your actions  

As an employer we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable. 

If you need us to make any adjustments to make your application process easier please let us know by emailing  talentteam-na@oliver.agency  

Role: Client Growth Lead

Location: London (Hybrid – minimum 3 days onsite) 

About the role: 

This role exists to maximise the impact of the CEO in client and commercial settings. 

Client Growth Lead (CEO Office) ensures that every client interaction — from pitches to strategic reviews — is thoughtfully planned, strategically sharp, creatively compelling, and commercially effective. 

This role is responsible for end-to-end orchestration of CEO-led client engagements, including pipeline visibility, meeting preparation, narrative and deck development, stakeholder coordination, and follow-through. 

What you will be doing: 

CEO Client Engagement Planning

• Own forward planning of all CEO client interactions 

• Align with sales pipeline and strategic priorities 

Pipeline Visibility &Prioritisation

• Maintain visibility of key opportunities and accounts 

• Identify where CEO involvement can accelerate revenue 

Narrative & Deck Development

• Develop client presentations, pitch decks, and narratives 

• Translate complex ideas into compelling stories 

Client Meeting Orchestration

• Coordinate meeting objectives, attendees, and materials 

• Ensure meetings are structured and outcome-driven 

CEO Briefings

• Prepare high-quality briefing packs 

• Provide insights on clients, opportunities, and risks 

Post-Meeting Follow Through

• Track actions and ensure execution 

• Maintain momentum on opportunities 

Stakeholder Coordination

• Connect Sales, Strategy, and Client teams 

• Ensure alignment and readiness 

Continuous Improvement

• Elevate quality of client materials and engagement approach 

• Establish best practices for CEO client interactions 

What you need to be great in this role: 

• 3+ years in strategy, consulting, or advertising agency roles, MBA preferred 
• Advertising agency experience is preferred

• Strong experience in pitch development and storytelling 

• Commercial acumen and understanding of revenue drivers 

• Advanced PowerPoint and communication skills 

• Commercially minded 

• Structured thinker 

• Strong storyteller 

• Proactive and detail-oriented 

• Confident with senior stakeholders 

Req ID: 17147

#LI-KA1 #LI-HYBRID #LI-MIDSENIOR

Role:  Pitch Strategy Lead 

Location: London (Hybrid – minimum 3 days onsite) 

About the role: 

This role exists to maximise the impact of the CEO in client and commercial settings. 

The Pitch Strategy Lead (CEO Office) ensures that every client interaction — from pitches to strategic reviews — is thoughtfully planned, strategically sharp, creatively compelling, and commercially effective. 

This role is responsible for end-to-end orchestration of CEO-led client engagements, including pipeline visibility, meeting preparation, narrative and deck development, stakeholder coordination, and follow-through. 

What you will be doing: 

CEO Client Engagement Planning

• Own forward planning of all CEO client interactions 

• Align with sales pipeline and strategic priorities 

 Pipeline Visibility & Prioritisation

• Maintain visibility of key opportunities and accounts 

• Identify where CEO involvement can accelerate revenue 

Narrative & Deck Development

• Develop client presentations, pitch decks, and narratives 

• Translate complex ideas into compelling stories 

Client Meeting Orchestration

• Coordinate meeting objectives, attendees, and materials 

• Ensure meetings are structured and outcome-driven 

CEO Briefings

• Prepare high-quality briefing packs 

• Provide insights on clients, opportunities, and risks 

Post-Meeting Follow Through

• Track actions and ensure execution 

• Maintain momentum on opportunities 

Stakeholder Coordination

• Connect Sales, Strategy, and Client teams 

• Ensure alignment and readiness 

Continuous Improvement

• Elevate quality of client materials and engagement approach 

• Establish best practices for CEO client interactions 

What you need to be great in this role: 

• 3+ years in strategy, consulting, or advertising agency roles, MBA preferred 
• Advertising agency experience is preferred

• Strong experience in pitch development and storytelling 

• Commercial acumen and understanding of revenue drivers 

• Advanced PowerPoint and communication skills 

• Commercially minded 

• Structured thinker 

• Strong storyteller 

• Proactive and detail-oriented 

• Confident with senior stakeholders 

Req ID: 17147

#LI-KA1 #LI-HYBRID #LI-MIDSENIOR

Role:  Digital Project Manager

Location:  London, United Kingdom

About the role: 

We are seeking a dynamic and experienced Digital Project Manager to build, lead, and scale our new European Content Operations team. This is a foundational role responsible for establishing and managing the processes for digital product content upload, syndication, and monitoring across multiple European markets for some leading brands in the Beauty & Personal care industry. You will manage a growing team of Content Managers and Digital Shelf Analysts, ensuring the brands shine online through accurate, complete, and rapidly deployed content. This role is critical for driving e-commerce excellence and requires a blend of team leadership, operational expertise, and process optimization skills. 

What you will be doing: 

• Team Leadership & Development: 
  • Lead, mentor, and manage a team of initially 4-5 Content Managers and Digital Shelf Analysts. 
  • Plan and execute the scaling of the team to potentially 30+ members as geographical scope expands. 
  • Develop and manage robust onboarding processes for new team members. 
  • Foster a collaborative, high-performance team culture focused on accuracy and efficiency. 
• Content Operations Management: 
  • Oversee the end-to-end digital content lifecycle, including efficient upload and syndication to retailer platforms, primarily leveraging PIM/DAM systems (experience with Salsify is a plus). 
  • Ensure content compliance, completeness, and competitiveness, following brand guidelines and retailer requirements across multiple markets (starting with UK, IE, ES, & PT). 
  • Manage workflows to ensure timely delivery of new PDP information, PDP updates and merchandising content to local markets. 
• Digital Shelf Monitoring & Optimization: 
  • Utilize digital shelf analytics tools (experience with Data Impact is a plus) to monitor content compliance, completeness, and competitiveness on retailer websites. 
  • Analyze data to identify areas for improvement and work with the team to enhance content scores and overall digital shelf presence. 
• Process Improvement & Documentation: 
  • Develop, implement, and continuously refine standard operating procedures (SOPs) for content management, syndication, and monitoring. 
  • Maintain comprehensive process documentation and ensure team adherence. 
  • Identify opportunities for automation and efficiency gains within content workflows and tool usage. 
  • Manage user access and logins for relevant content platforms. 
  • Stakeholder Management: 
  • Collaborate closely with internal stakeholders, including e-Commerce Key Account Managers (eKAMs), Sales, and Marketing teams across relevant markets, to ensure content meets commercial needs. 
  • Liaise with external retailer contacts as needed regarding content requirements and syndication. 
• Project Management: 
  • Manage multiple content-related projects simultaneously, ensuring deadlines and objectives are met. 
  • Track team capacity and project status, providing regular updates to leadership. 

What you need to be great in this role: 

• 5+ years of experience in digital content management, including hands-on experience with Product Information Management (PIM) and/or Digital Asset Management (DAM) systems. 
• Proven experience in leading, managing, and developing a team. 
• Strong project management skills with a demonstrated ability to manage complex workflows, timelines, and resources effectively. 
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across different teams and cultures. 
• Experience working within the Consumer Packaged Goods (CPG) industry. 
• Experience working with Amazon Vendor Central or Seller Central 
• Detail-oriented with a strong focus on accuracy and quality control. 
• Proactive problem-solver with an aptitude for process improvement. 
• Ability to thrive in a fast-paced, dynamic, and evolving global environment. 
• Self-motivated and disciplined, with the ability to work effectively in a fully remote setting. 
• Direct experience using Salsify for content syndication. 
• Direct experience using Data Impact or similar digital shelf analytics tools. 
• Experience within the Beauty industry is strongly preferred. 
• Knowledge of the European e-commerce landscape. 
• Experience in scaling teams and processes across multiple countries/regions. 
• Experience working within a large, matrixed global organization. 

Req ID: 17046
#LI-CK1 #LI-Hybrid #LI-midsenior

Role:  Senior Account Manager (Part-Time) 

Location:  UK

About the role: 

Working in close partnership with our client, the Senior Account Manager is responsible for the planning and account management of all creative work (both in-scope and Out-of-scope), making best use of all our creative resources both on and off-site in partnership with the Project Manager and on-site studio team. As on-site lead, the role is required to build strong collaborative relationships with clients both in London and globally, as well as manage the onsite team to create a first-rate client experience and outputs. 

The Senior Account Manager work proactively, understanding marketing strategy and ensuring that client across multiple different business areas are working together to create consistency in all outputs. Working in a global remit, the role needs to understand transcreation and production with ease as well as the many local nuances that come with this. 

Importantly, the Senior Account Manager will be the engine room of the on-site team within a fast-paced environment, that requires a collaborative aptitude to develop exceptional and professional client relationships that encourages optimal performance for the account.

What you will be doing: 

• Work in true collaboration with (Client name) and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible.  

• Management of and running of creative and studio team. Day-to-day resource/freelance decisions 

• Line management of on-site team. 

• Ownership of process and systems re-engineering for delivery of assets 

• Feed into milestone project plans and ensure that this is communicated internally and externally 

• Interpreting/consolidation of client briefs, setting and managing project timelines, briefing projects internally & externally, ensuring all output meets client requirements, has been through QC and is approved and on brand before released to client. 

• Strong understanding and experience with transcreation and localization process (including print, video and digital). 

• Supporting the AD with handling issues of escalation/resolutions, pre-emptying these, managing all resource requirements, escalating potential issues + bottlenecks where necessary. 

• Assist with financial management and understanding, ensuring work is billed correctly and timely. Working with the AD on account profitability. 

• KPI monitoring of the account 

• Help with account growth & client development; developing, maintaining and growing client relationships, plus identifying new opportunities. 

• Internal commercial understanding: Retention of account, increase in revenue, high client satisfaction scores, improved internal processes. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 

• At least 4 years in an agency environment 

• Strong team player and able to demonstrate excellent interpersonal/communication skills with a pro-active approach. 

• Strong client facing and presentation skills, ability to inspire and lead others.  

• A commitment to high-quality output and service, with an eye for detail. 

• Strong project management and organizational skills, ability to multi-task a must. 

• Good analytical and numerical skills. 

• Able to handle challenging situations and act appropriately. 

• Good negotiation skills and ability to close deals quickly. 

• Team player with strong work ethic and ability to adapt to and drive change. 

• Strategic thinker and able to think analytically at a detailed level. 

• Ability to strongly influence those outside direct control for positive results. 

• Displays respect to all colleagues and encourages this behaviour in own team. 

• Manages conflict in a positive and assertive manner for the best outcome. 

• The ability to manage and develop junior team members. 

Req ID: 16998

#LI-CK1 #LI-ONSITE #LI-DIRECTOR

Role: Implementation Manager 6-Month FTC

Location: London, England, United Kingdom

About the role:

As an Implementation Manager, you will be instrumental in managing and executing medium-sized client implementation projects, ensuring they align with stakeholders' goals and are delivered on time and within scope. You will work closely with senior team members while fostering collaborative relationships with internal and external parties.

What you will be doing:

• Manage the execution of medium-sized projects, focusing on aligning with stakeholder objectives and delivering results efficiently.
• Coordinate day-to-day project tasks, ensuring all deliverables are met within the allocated timeline and budget.
• Identify resource needs and coordinate with senior management to optimize project staffing.
• Assist in capacity planning to ensure adequate resources support project demands.
• Collaborate with senior team members to identify and implement improvements to the implementation framework.
• Support the collection of best practices and contribute to the creation of post-implementation case studies.
• Conduct risk assessments for projects and collaborate with senior managers for escalation and support as needed.
• Assist in mitigating risks and resolving project roadblocks to ensure smooth project progression.
• Develop and maintain relationships with key internal and client stakeholders.
• Facilitate meetings, including project kick-offs and regular status updates, to ensure clear communication and alignment.
• Support the development of junior team members by providing guidance and mentorship.
• Participate in recruitment and training activities to help integrate new team members effectively.
• Ensure project actions comply with the implementation framework and contribute to adherence to daily timesheet requirements.
• Support the management and accuracy of OMG data, ensuring proper job setup and tracking.
• Seek feedback and participate in post-project reviews to identify areas for improvement and celebrate achievements.
• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues

What you need to be great in this role:

• Proven experience managing medium-sized projects, preferably with multiple stakeholders at local levels.
• Proven experience in an Advertising/ Media Agency
• Strong organizational and project management skills, with an ability to prioritize tasks and manage time effectively.
• Good communication and interpersonal skills necessary for building and maintaining effective relationships.
• Experience in identifying risks and contributing to process improvements within project environments.
• You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role

Req ID: 14350

#LI-LK1 #LI-midsenior #LI-Remote

Role:  Senior Conceptual Designer (Maternity Cover)

Location:  Kingston, England, 3 days on site

About the role: 

Working in partnership with our client, we are seeking a Senior Conceptual Generative AI Designer. In this role, you will drive scalable, high-craft content for world-famous brands across beauty, home care, and foods.

You will shape how the client uses generative AI to create on-brand visuals, motion, and campaign assets across social, e-commerce, retail media, and digital channels. Based in Kingston (hybrid), you will lead creative direction and design for priority brands and always-on programmes. Your expertise in design craft and AI-enhanced production will raise quality, speed up delivery, and improve effectiveness, ensuring distinctive work that is brand-safe and rights-clear. We support flexible working and are open to different arrangements.

You will be the creative force and systems thinker behind AI-enabled design pipelines that deliver timely, consistent, and measurable results. Working at the intersection of brand strategy, design, motion, and AI, you will translate briefs, insights, and assets into visual territories, storyboards, and polished outputs that drive engagement and conversion. We are looking for someone who can blend hands-on craft with repeatable workflows, finding scalable approaches that protect brand equity and accelerate time to market. Success will be measured by uplift in creative performance, reusable prompt libraries and playbooks, frictionless approvals, and an up-skilled team.

What you will be doing: 

• Lead concepting and art direction for AI first and hybrid campaigns that improve brand distinctiveness and performance 
• Design repeatable AI pipelines (prompt libraries, reference sets, LoRA/ControlNet setups) that produce consistent, on brand results 
• Create key visuals, product renders, packshots, social content, storyboards, styleframes and motion loops for priority channels 
• Spearhead pilots in personalisation and content at scale for ecommerce and retail media, improving speed to live and ROI 
• Build and mentor designers, motion specialists and editors, fostering a learning culture and clear quality standards 
• Collaborate with brand teams, creatives, producers, strategists, legal and procurement to ensure rights, approvals and governance 
• Transform CADs, pack shots, ingredient imagery, UGC and legacy assets into new campaign ready content 
• Shape genAI guidelines for brands, including metadata, disclosure, watermarking and accessibility considerations 
• Stay ahead of AI and design developments; turn trends into tested prototypes, toolkits and training for the wider team 

What you need to be great in this role: 

• A portfolio showing standout generative AI work and high craft design across social, ecommerce and motion, ideally for large consumer brands 
• Mastery of prompt design, reference control and postproduction to achieve repeatable, onbrand outcomes 
• Proven ability to take ideas from moodboard to final delivery, directing synthetic or live action as needed 
• Expertise with tools such as Midjourney, Stable Diffusion/SDXL (e.g., ComfyUI or Automatic1111), Adobe Firefly, Photoshop Generative Fill, Runway, After Effects and Premiere Pro; familiarity with ControlNet, IPAdapter, and LoRA training is a plus 
• Experience leading end-to-end creative production at scale, including versioning, file hygiene, accessibility checks and DAM handover 
• A talent for presenting ideas and explaining AI methods to nontechnical stakeholders, with clear, constructive feedback 
• The ability to collaborate across disciplines, plan calmly under pressure and resolve ambiguity with practical choices 
• An eye for responsible AI: data provenance, licences, bias mitigation, likeness and trademark considerations, and brand safety 
• Professional proficiency in English and confidence working with global stakeholders 
• Qualifications: formal degrees are welcome but not required. Equivalent experience counts. Experience can come from work, study, volunteering or self directed learning.

Req ID: 15677
#LI-SL1 #LI-Hybrid #LI-director

Role:  Sales Enablement Lead 

Location: London (Hybrid – minimum 3 days onsite) 

About the role: 

This role exists to maximise the impact of the CEO in client and commercial settings. 

The Sales Enablement Lead (CEO Office) ensures that every client interaction — from pitches to strategic reviews — is thoughtfully planned, strategically sharp, creatively compelling, and commercially effective. 

This role is responsible for end-to-end orchestration of CEO-led client engagements, including pipeline visibility, meeting preparation, narrative and deck development, stakeholder coordination, and follow-through. 

What you will be doing: 

CEO Client Engagement Planning

• Own forward planning of all CEO client interactions 

• Align with sales pipeline and strategic priorities 

Pipeline Visibility &Prioritisation

• Maintain visibility of key opportunities and accounts 

• Identify where CEO involvement can accelerate revenue 

Narrative & Deck Development

• Develop client presentations, pitch decks, and narratives 

• Translate complex ideas into compelling stories 

Client Meeting Orchestration

• Coordinate meeting objectives, attendees, and materials 

• Ensure meetings are structured and outcome-driven 

CEO Briefings

• Prepare high-quality briefing packs 

• Provide insights on clients, opportunities, and risks 

Post-Meeting Follow Through

• Track actions and ensure execution 

• Maintain momentum on opportunities 

Stakeholder Coordination

• Connect Sales, Strategy, and Client teams 

• Ensure alignment and readiness 

Continuous Improvement

• Elevate quality of client materials and engagement approach 

• Establish best practices for CEO client interactions 

What you need to be great in this role: 

• 3+ years in strategy, consulting, or agency roles, MBA preferred 
• Advertising agency experience is preferred

• Strong experience in pitch development and storytelling 

• Commercial acumen and understanding of revenue drivers 

• Advanced PowerPoint and communication skills 

• Commercially minded 

• Structured thinker 

• Strong storyteller 

• Proactive and detail-oriented 

• Confident with senior stakeholders 

Req ID: 17147

#LI-KA1 #LI-HYBRID #LI-MIDSENIOR

Role:  Senior Strategist

Location:  London, United Kingdom (1-2 day in a week in the office Slough or London) 

About the role: 

We’re looking for an experienced Senior Strategist to join our in-house OLIVER team, partnering closely with one of our key clients in the homecare category. This is a pivotal role helping to shape strategic thinking for a portfolio of well‑known household brands going through an exciting new phase of growth and transformation. 
 
As Senior Strategist, you’ll lead the development of digital and social strategy –  providing the strategic backbone across content, through‑the‑line activity, brand storytelling, and social‑first campaigns. You’re someone who loves to connect audience understanding and cultural relevance with business impact, bringing entrepreneurial energy, intellectual rigour, and a clear point of view to every brief, regardless of scale. 

What you will be doing: 

• Act as the strategic lead for digital and social workstreams, providing clear, insight‑driven direction for creative and content teams. 
• Develop strategies rooted in audience understanding, data, and cultural context. 
• Translate complex research and performance data into actionable, inspiring strategic narratives. 
• Lead strategic frameworks that connect brand, content, and media to drive engagement and effectiveness. 
• Identify opportunities for optimisation across audience targeting, content formats, and performance measurement. 
• Champion innovation, exploring how generative AI tools can enhance research, insight generation, and strategic thinking. 
• Present and defend recommendations confidently, influencing internal and client stakeholders. 
• Help evolve the ongoing strategic standards and practices within the embedded team. 

What you need to be great in this role: 

• 7+ years of experience as a Digital/Social Strategist  
• Digital advertising agency experience is a plus 
• Complete fluency in the digital and social ecosphere 
• Strong analytical and critical thinking skills 
• Energetic and highly proactive 
• Outstanding communication and written skills 
• Must be knowledgeable of trends in digital and social, how to apply them in marketing, and be able to stay up-to-date with trends across various target audiences 
• Must be entrepreneurial in mindset and can understand people’s needs, identify opportunities, and build relationships with stakeholders to act on them 
• Adapt quickly to work on many different types of digital and social projects concurrently 
• Must have working knowledge of best practices in digital and social across major platforms with the ability to develop custom strategies based on the unique needs of our clients 

Req ID: 15934
#LI-KA1 #LI-director #LI-Hybrid

Role: Senior Strategist 

Location: Hybrid working (1-2 days in our Slough Client Offices) 

About the role: 

We’re looking for an agile, culture-first, insights-led Senior Strategist to join our in-house OLIVER team, partnering closely with our clients in the FMCG category, across various brands. This is a pivotal role helping to shape strategic thinking for a portfolio of well-known brands going through an exciting new phase of growth and transformation. As Senior Strategist, you’ll lead the development of digital and social strategy – providing the strategic backbone across creative output, through-the-line activity, brand storytelling, and social-first campaigns. You’re someone who loves to connect audience understanding and cultural relevance with business impact, bringing entrepreneurial energy, intellectual rigour, and a clear 
point of view to every brief, regardless of scale.

What you will be doing: 

• Act as the strategic lead for digital and social workstreams, providing clear, insight-driven direction for creative and content teams.
• Develop strategies rooted in audience understanding, data, and cultural context.
• Translate complex research and performance data into actionable, inspiring strategic narratives.
• Apply strategic frameworks that connect brand, content, and media to drive engagement and effectiveness.
• Identify opportunities for optimisation across audience targeting, creative formats, and performance measurement.
• Champion innovation, exploring how generative AI tools can enhance research, insight generation, and strategic thinking.
• Present and defend recommendations confidently, influencing internal and client stakeholders.
• Help evolve the ongoing strategic standards and practices within the embedded team

What you need to be great in this role: 

• 7+ years of experience as a Digital/Social Strategist
• Creative agency experience is a plus
• Has experience leading strategy for sole accounts independently on a day-to-day basis
• Complete fluency in the digital and social ecosphere
• Strong analytical and critical thinking skills
• Energetic and highly proactive
• Outstanding communication and written skills
• Must be knowledgeable of trends in digital and social, how to apply them in communications, and be able to stay up-to-date with trends across various target audiences
• Must be entrepreneurial in mindset and can understand people’s needs, identify opportunities & build relationships with internal and external stakeholders to act on them
• Adapt quickly to work on many different types of digital and social projects concurrently
• Must have working knowledge of best practices in digital and social across major platforms with the ability to develop custom strategies based on the unique needs of our client

Req ID: 16895

#LI-KA1 #LI-HYBRID #LI-MIDSENIOR

Role: Account Manager 

Location: Manchester (hybrid; on-site at client's offices min. 3 days/week) 

About the role: 

As Account Manager you will work closely with client's stakeholders and Oliver’s on‑site team to deliver creative and production work — with a particular focus on video content production and packaging design/artwork — ensuring work is delivered on time, on brief and on budget. 

You will report to the Account Director and be a key day‑to‑day contact for the client. The account team is a cross‑functional, collaborative unit comprising account leads, producers, project managers, designers and artworkers. This on‑site team plugs into Oliver’s global capability to bring planning, creative and production expertise to the client when required.

What you will be doing: 

Client management & service 

• Be the primary day‑to‑day point of contact for client's stakeholders on assigned projects. 

• Build and maintain strong client relationships; understand client priorities, business needs and brand guidelines. 

• Lead and participate in client status calls, production calls and workshops; set agendas and follow up with clear meeting notes and actions. 

• Present work to client stakeholders with support from the creative team; capture and manage feedback and approvals. 

Project delivery & creative production 

• Accept, review and prioritise client briefs; translate briefs into clear internal briefs for design, production and creative teams. 

• Oversee the production lifecycle for marketing assets, especially video and packaging artwork — ensuring briefs, schedules, resource allocation and quality controls are in place. 

• Coordinate with internal designers, producers, artworkers and external suppliers to deliver against objectives. 

• Escalate risks and issues early and drive pragmatic solutions to keep projects on track. 

Financial & commercial responsibility 

• Manage project forecasting, monthly budgets and financial reporting for assigned projects; support Account Director on account pipelines and budget planning. 

• Raise cost estimates, share costs with client, obtain PO approvals and manage spend tracking. 

• Maximise ROI through careful scope and budget control while supporting commercial opportunities for account growth. 

Planning, reporting & strategy 

• Maintain the brief pipeline and delivery schedules; ensure resource planning aligns with demand. 

• Produce regular reports and MI, and support QBR preparation and delivery. 

• Support the Account Director in implementing strategic account plans and identify opportunities to grow the relationship. 

What you need to be great in this role: 

• 3+ years agency account management experience (preferably with FMCG / CPG / consumer brands or Home & Personal Care). 
• Hands‑on experience managing creative production workflows, especially video production and packaging artwork / print production.
• Proven project management skills across full project lifecycles, including governance, scheduling, resourcing and risk management.
• Comfortable with budget management, cost approvals and POs; able to monitor and report on financials.
• Strong written and verbal communication, with experience creating client-facing documentation and presentations.
• Experience working with cross‑functional teams — creative, design, production, strategy — and managing client feedback loops. 

Desirable 

• Experience across digital, print, motion graphics, web or UX/UI is a plus. 
• Prior exposure to on‑site agency models or embedded agency working. 
• Familiarity with asset management workflows and production software/tools. 

Req ID: 16949

#LI-CK1 #LI-HYBRID #LI-MIDSENIOR

Role:  Part Time Copywriter  (2.5 days a week)

Location:  London, UK  

About the role: 

Ready to flex your wordsmith skills and make investment sound anything but boring? Join our creative agency team dedicated to an international investment firm with big ambitions.

As a Midweight Copywriter, you’ll dream up bold ideas and craft copy that clicks across every channel from engaging social posts to full-blown brand campaigns. Your words will build trust, spark conversation, and make people feel like they’re in safe hands. 

You’ll build strong relationships across the team, partnering closely to deliver great creative work. If you love storytelling, thrive on collaboration, and can keep things compliant without killing the vibe, this is your stage.  

What you will be doing: 

• Think big, write bigger: Concept and craft ideas that bring the brand to life across campaigns. 

• Multi-channel magic: From social ads to blogs, emails, and print, your copy will shine everywhere. 

• Voice of the brand: Keep tone consistent and compliant while making it feel fresh and human. 

• Adapt like a pro: Tailor content for different formats and audiences, with SEO in mind. 

• Collaborate & create: Work hand-in-hand with designers and account teams to deliver work that sings. 

• Own the room: Present ideas to clients with confidence and clarity. 

• Polish to perfection: Proof, edit, and make sure every word earns its place. 
• Stay curious: Explore AI tools and new tech to push creativity further. 

What you need to be great in this role: 

• 5–8 years’ experience in an agency or in-house role. 

• Previous experience working with a B2B client and within a global asset management company 

• A portfolio packed with clear, clever, and compelling copy. 

• Strong conceptual chops and storytelling flair. 

• Deadline ninja with top-notch editing skills. 

• Digital know-how: SEO, social trends, and platform best practices. 

• Confident presenter who can sell ideas with style. 

• Bonus points for AI experience or multilingual skills. 

Req ID: 16549

#LI-SL1 #LI-HYBRID #LI-MIDSENIOR

Role:  Programme Manager

Location:  London, United Kingdom

About the role: 

We are seeking a dynamic and experienced Digital Program Manager to build, lead, and scale our new European Content Operations team. This is a foundational role responsible for establishing and managing the processes for digital product content upload, syndication, and monitoring across multiple European markets for some leading brands in the Beauty & Personal care industry. You will manage a growing team of Content Managers and Digital Shelf Analysts, ensuring the brands shine online through accurate, complete, and rapidly deployed content. This role is critical for driving e-commerce excellence and requires a blend of team leadership, operational expertise, and process optimization skills. 

What you will be doing: 

• Team Leadership & Development: 
  • Lead, mentor, and manage a team of initially 4-5 Content Managers and Digital Shelf Analysts. 
  • Plan and execute the scaling of the team to potentially 30+ members as geographical scope expands. 
  • Develop and manage robust onboarding processes for new team members. 
  • Foster a collaborative, high-performance team culture focused on accuracy and efficiency. 
• Content Operations Management: 
  • Oversee the end-to-end digital content lifecycle, including efficient upload and syndication to retailer platforms, primarily leveraging PIM/DAM systems (experience with Salsify is a plus). 
  • Ensure content compliance, completeness, and competitiveness, following brand guidelines and retailer requirements across multiple markets (starting with UK, IE, ES, & PT). 
  • Manage workflows to ensure timely delivery of new PDP information, PDP updates and merchandising content to local markets. 
• Digital Shelf Monitoring & Optimization: 
  • Utilize digital shelf analytics tools (experience with Data Impact is a plus) to monitor content compliance, completeness, and competitiveness on retailer websites. 
  • Analyze data to identify areas for improvement and work with the team to enhance content scores and overall digital shelf presence. 
• Process Improvement & Documentation: 
  • Develop, implement, and continuously refine standard operating procedures (SOPs) for content management, syndication, and monitoring. 
  • Maintain comprehensive process documentation and ensure team adherence. 
  • Identify opportunities for automation and efficiency gains within content workflows and tool usage. 
  • Manage user access and logins for relevant content platforms. 
  • Stakeholder Management: 
  • Collaborate closely with internal stakeholders, including e-Commerce Key Account Managers (eKAMs), Sales, and Marketing teams across relevant markets, to ensure content meets commercial needs. 
  • Liaise with external retailer contacts as needed regarding content requirements and syndication. 
• Project Management: 
  • Manage multiple content-related projects simultaneously, ensuring deadlines and objectives are met. 
  • Track team capacity and project status, providing regular updates to leadership. 

What you need to be great in this role: 

• 5+ years of experience in digital content management, including hands-on experience with Product Information Management (PIM) and/or Digital Asset Management (DAM) systems. 
• Proven experience in leading, managing, and developing a team. 
• Strong project management skills with a demonstrated ability to manage complex workflows, timelines, and resources effectively. 
• Excellent communication skills (written and verbal) with the ability to collaborate effectively across different teams and cultures. 
• Experience working within the Consumer Packaged Goods (CPG) industry. 
• Experience working with Amazon Vendor Central or Seller Central 
• Detail-oriented with a strong focus on accuracy and quality control. 
• Proactive problem-solver with an aptitude for process improvement. 
• Ability to thrive in a fast-paced, dynamic, and evolving global environment. 
• Self-motivated and disciplined, with the ability to work effectively in a fully remote setting. 
• Direct experience using Salsify for content syndication. 
• Direct experience using Data Impact or similar digital shelf analytics tools. 
• Experience within the Beauty industry is strongly preferred. 
• Knowledge of the European e-commerce landscape. 
• Experience in scaling teams and processes across multiple countries/regions. 
• Experience working within a large, matrixed global organization. 

Req ID: 17046
#LI-CK1 #LI-Hybrid #LI-midsenior

Role: Senior Account Manager 

Location:  London / Hybrid 

About the role: 

Working with our client, a global law firm, we are looking for an experienced Senior Account Manager who will be responsible for the planning and account management of all creative work, making best use of the resource and turning work around at pace. As the on-site lead, the role requires you to build strong collaborative relationships with the global client base, as well as manage the on-site team to deliver a first-class client experience.  

The Senior Account Manager works proactively, understanding marketing strategy and has a desire to deliver the best creative work, partnering closely with clients and challenging them to drive creative and marketing excellence. 

Reporting to the Business Director, the Senior Account Manager works within a team of six colleagues, across design, strategy, digital and account management. 

What you will be doing: 

• Work in true collaboration with a broad range of clients and be responsible for brand guardianship on their projects to ensure that the client experience is as positive as possible.  

• Day-to-day resource decisions. 

• Line management of a Project Manager and a Digital Content Executive. 

• Ownership of process and systems for delivery of client work. 

• Interpreting/consolidation of client briefs, setting and managing project timelines, briefing projects internally & externally, ensuring all output meets client requirements. 

• Supporting the BD with handling issues of escalation/resolutions, pre-emptying these, managing all resource requirements, escalating potential issues and bottlenecks where necessary. 

• Assist with financial management and understanding, ensuring work is billed correctly and timely.  

• KPI monitoring and reporting. 

• Help with account growth and identifying new opportunities. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 

• At least 4 years in an agency environment. 

• Strong team player and able to demonstrate excellent interpersonal/communication skills with a pro-active approach. 

• Strong client facing and presentation skills, ability to inspire and lead others.  

• A commitment to high-quality output and service, with an eye for detail. 

• Strong project management and organisational skills, ability to multi-task a must. 

• Good analytical and numerical skills. 

• Able to handle challenging situations and act appropriately. 

• Good negotiation skills and ability to close deals quickly. 

• Team player with strong work ethic and ability to adapt to and drive change. 

• Strategic thinker and able to think analytically at a detailed level. 

• The ability to manage and develop junior team members. 

Req ID: 16999

#LI-CK1 #LI-HYBRID #LI-MIDSENIOR

Role: Head of PR, part time (3 days a week) 12 month FTC.

Location: London

About the role: 

Working in partnership with our client (an internationally known B2B events organisation), the Head of PR will play a pivotal leadership role in elevating brand awareness and reputation across several global B2B verticals including Tech, Finance, Infrastructure, and many more. You will ensure strategically important event portfolios reach their PR goals and that PR is a high-performing, measurable growth driver. You will also drive the businesses central PR function to achieve brand-led targets.  

We lead a central team within the client’s marketing department where they have an ambition to put the Saudi events industry on the global map. This central team owns the development and strategy of digital channels, and will understand and grow audiences and engagement through all digital touchpoints. The Head of PR will work closely alongside this wider team.  

As Head of PR, you will set the PR vision, strategy and governance across the portfolio, lead the relationship with the PR Agencies (and any supporting partners), and embed robust OKRs, measurement frameworks and performance reporting. You will work closely with OLIVER’s existing PR Manager to integrate PR across our client’s full marketing ecosystem. You will be part of a team of over 50 OLIVER employees working with the client at a global scale. 

This is a part time position and a 12 month FTC. 

What you will be doing: 

• Set and own the global PR strategy and roadmap across a leading B2B events business and specific event portfolios, aligning to commercial, audience and growth objectives. 

• Lead and evolve the client’s PR operating model, governance and processes ensuring consistent quality, compliance and speed-to-market. 

• Translate business priorities into clear PR OKRs; implement measurement frameworks, dashboards and methodologies to track share of voice, sentiment, media coverage, etc 

• Oversee the management and optimisation of the PR Agency relationship(s): scope, brief, budget, resourcing, ways of working, SLAs, performance reviews and continuous improvement. 

• Provide senior counsel on reputation management, issues and crisis communications; build and maintain playbooks, escalation paths and scenario plans; lead incident response. 

• Partner with the Vice President of Marketing and leadership team to shape the brand narrative, business vision and thought-leadership platform; oversee executive communications and spokesperson programmes, including media training and speaker prep. 

• Lead Internal Communications strategy and delivery to promote brand values, business vision and narrative, keeping employees aligned and engaged. 

• Oversee an integrated content and editorial calendar that fuels PR, social and digital channels. 

• Oversee the integration of PR across marketing channels, email, social and SEO. 

• Mentor and coach marketing managers and colleagues on PR strategy and best practice; foster a high-performing, collaborative culture across internal and external teams. 

• Monitor and report on performance with senior-ready insights and recommendations; present regularly to leadership on progress, risks and opportunities. 

• Stay ahead of trends in digital PR, social, measurement and AI-driven insights; evaluate and implement tools for media monitoring, social listening and analytics. 

What you need to be great in this role: 

• An experienced PR leader with 8–10+ years of agency and/or client-side experience in B2B environments. 

• Proven track record of building and protecting brands through PR at a global or multi-region scale. 

• Accomplished PR strategist with deep experience developing compelling brand, corporate and product narratives, and executive thought leadership. 

• Demonstrable expertise in issues and crisis communications (planning, stakeholder alignment and real-time response). 

• Strong experience building relationships with media, analysts, influencers and strategic partners. 

• Hands-on experience managing PR Agency relationships. 

• Outstanding writing and creative development skills; ability to articulate complex information clearly and simply. 

• Expertise in reporting and articulating campaign performance (methodologies, dashboards, tools and technology). 

• Excellent collaborator and communicator, effective with senior stakeholders and cross-functional teams; confident presenting to executives. 

• Thrives in a fast-paced, results-oriented environment; detail-driven, self-starting and able to manage multiple projects. 

• A real people person who can bring colleagues on the journey, coach teams and inspire agency partners. 

• Experience across multiple industry sectors; B2B experience is a must. 

Req ID: 16704

#LI-SL1 #LI-HYBRID #LI-DIRECTOR

Role:  Digital Account Director 

Location:  London, England, United Kingdom

Hybrid working: Office based 3 days a week (Agency office in Farringdon and Client office in Canary Wharf)

OVERVIEW: 

We are looking for an experienced Digital Account Director to work closely with two of our clients, within the banking and professional services sectors.

For our banking client, the Digital Account Director leads the team to create powerful and impactful digital experiences across their website, including the incorporation of AI (tools, search on site, site discoverability etc). The role delivers an exceptional level of creative and strategic thinking as well as client service. They also have an active role in new business opportunities to lead growth and ensure the smooth running of every development project end to end, from scoping through to final release. 

For our professional services client, in 2025 we built and delivered a new, ‘best-in-class’ website to showcase their new brand and consolidate multiple sites into one easy to use site hosted on Umbraco. The role involves working collaboratively with the client and the Development team to prioritise, manage, and deliver the backlog of UI and UX modifications and enhancements to the site, as well as sharing recommendations and best-practice suggestions.

The Digital Account Director develops and builds strong relationships with clients at a senior level, becoming a trusted and valued advisor to the client teams. They will be responsible for managing the team shape, ensuring the right experts are in place for the client requirements.

Reporting to the Business Director on each client, the Digital Account Director oversees a team of three developers and other digital delivery experts including project managers, data analysts, designers, and experience planners. 

There will also be the opportunity to support the overarching account teams on AI projects from time to time, in particular AI enabled build. 

WHAT IS REQUIRED:

• Work in true collaboration with our clients and partner agencies and be responsible for quality delivery of technical projects to ensure that the client experience is as positive as possible. 
• Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the client.
• Own the execution of projects, run rates and client satisfaction through catchups with Technical Delivery Manager running through the weekly account/project management WIP.
• Collaborating with department heads/leads on approach, scoping and estimating for projects. With the ability to create and have ownership of the overarching project plans and timelines.
• Ensure clear comms with the client on technical projects, drive agendas, and ensure delivery of agreed timings and objectives.  
• Able to identify risks and have a solution-based approach to handling challenges. 
• Working alongside the Resource Manager to proactively allocate and manage resource for upcoming projects. 
• Accountable for the delivery of growth targets for the account.
• Escalation point if the client or internal SLAs and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, or relevant department lead to rectify this.
• Negotiate to create win-win compromises with your client on behalf of your team members where needed.
• Identify new business opportunities through relationships, introducing The BrandTech capabilities where appropriate.
• Working in a team of 7-10.
• 0 direct reports.
• Work across website products and digital services.
• Financial responsibility of up to £1-2m

WHAT GOOD LOOKS LIKE:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth
• A proven track record of commercial growth across new and existing business
• First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build
• Strong knowledge and experience with website builds
• Comfortable with the agile process 
• A clear understanding of all BrandTech Group products and how to utilise this knowledge to the accounts advantage. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Highly creative with the ability to generate ideas and practically contribute to studio output.
• Proficient in Microsoft Office and other related software.

ESSENTIALS:

• Experience in a regulated sector.
• Experience working with website products such as Umbraco CMS 
• 5+ years of relevant experience in:
  • Digital
  • Web Design
  • UX-UI
• Experience in AI preferable, an interest/passion for AI required 

Req ID: 16906

Role:  Senior Lead

Location:  London, United Kingdom

About the role: 

As part of the continued evolution of our CGI capability at Brandtech / Oliver, we are seeking an experienced and forward-thinking Senior Lead - Animation to strengthen and elevate animation craft while contributing to the development of progressive, scalable CGI systems. 

Reporting directly to the Head of CGI, this role sits alongside other Senior Leads within the CGI function and plays a key part in shaping both creative standards and production methodologies across OEM and future client ecosystems. 

This is a hands-on leadership role, with the Senior Lead - Animation contributing directly to high-end animation projects while setting the creative benchmark through example. 

Alongside animation delivery, the role contributes to how animation integrates into broader production systems - supporting workflow optimisation, tooling improvements, automation initiatives and emerging AI-supported processes. The role also contributes animation discipline insight into structured content frameworks and scalable production systems being developed within the studio. 

The Senior Lead - Animation works collaboratively with the CGI Creative Lead to ensure animation intent aligns with overall creative direction, while partnering with technical leadership and the Lead AI Engineer to help shape intelligent, future-ready production methodologies. 

This role balances premium  craft, team leadership and progressive technical thinking. 

As Senior Lead - Animation, you will help define and strengthen the animation discipline within the CGI team. 

You will: 

• Contribute directly to high-end animation across key projects 
• Support the continued development of premium animation craft across cinematics and product storytelling 
• Raise baseline quality and realism standards across the team 
• Act as a collaborative bridge between Creative Direction and technical execution 
• Contribute to workflow design, automation initiatives and pipeline evolution 
• Work alongside AI and technical teams to explore next-generation production processes 
• Provide structured line management and development support for assigned reports 
• Contribute animation discipline insight into scalable content and system frameworks 

You will operate as both a senior practitioner and a discipline lead within the CGI structure. 

What you will be doing: 

• Hands-On Animation Leadership 
  • Lead and contribute to high-quality animation across cinematics, interactive experiences and product visualisation, modelling best practice through your own work. 
• Discipline Development
  • Strengthen animation fundamentals across the team, helping to define standards in realism, motion language, camera craft and environmental interaction. 
• Collaboration with CGI Creative Lead
  • Work closely with the CGI Creative Lead to interpret creative vision and ensure animation execution supports and enhances the overall artistic direction. 
• Line Management
  • Provide line management to assigned team members, conducting regular one-to-ones, supporting development plans and contributing to performance reviews and appraisals. 
• Quality Standards
  • Maintain high animation standards through structured reviews and constructive feedback, ensuring consistency across projects. 
• Workflow & Process Development
  • Contribute to refining and establishing animation workflows that improve efficiency, clarity, scalability and quality control. 
• Tooling & Automation
  • Support the identification and implementation of development tools, scripting solutions and automation initiatives that enhance production capability. 
• AI & Emerging Process Collaboration
  • Work in collaboration with the Lead AI Engineer to explore, define and implement emerging AI-supported animation processes, ensuring thoughtful integration within existing pipelines. 
• Systems Contribution (e.g. Content Engine)
  • Contribute to the development and refinement of structured CGI systems and scalable production frameworks - including initiatives such as Content Engine - ensuring animation discipline insight is embedded within evolving studio methodologies. 
• Recruitment & Talent Identification
  • Support recruitment where required, including portfolio review, role scoping and participation in interviews to help identify talent aligned with creative, technical and commercial objectives. 
• Cross-Disciplinary Integration
  • Collaborate with modelling, lighting, compositing, pipeline and production teams to ensure cohesive integration of animation into final outputs. 
• Technical & Creative Problem Solving
  • Resolve animation and workflow challenges, balancing creative ambition with technical feasibility. 
• Innovation & R&D
  • Contribute to exploratory initiatives, pitch work and forward-looking development that strengthens the studio’s CGI capability and future readiness. 
• Capability Representation
  • Contribute animation work that supports case studies, showreel development and external capability positioning. 
• Leadership & Culture
  • Lead through example, fostering collaboration, transparency, continuous learning and high professional standards within the team.

Req ID: 16738
#LI-JS1 #LI-Hybrid #LI-director

Role:  Principal CGI Artist - Stills

Location:  London, England, United Kingdom

About the role: 

The Principal CGI Artist - Stills strengthens and elevates premium visual output across the CGI function, with primary responsibility for reinforcing still-image craft standards as production scale and complexity increase. 

Reporting directly to the Head of CGI, this role forms part of the CGI senior leadership team and plays a defined role in maintaining visual consistency, realism and quality across OEM and future client ecosystems. 

This is a hands-on senior practitioner role centred on realism, precision and consistency. While primarily focused on still-image production, the role may also contribute across motion and hybrid outputs where senior craft input enhances visual continuity and overall quality. 

The role operates collaboratively across creative integration, animation, Digital Twin, production, AI and pipeline capability lanes - reinforcing craft standards through visible senior craft leadership and collaborative alignment across disciplines. 

The purpose of the role is to protect creative altitude, ensuring output remains at a consistently high visual and creative standard, support delivery headspace and ensure premium visual standards remain consistent as production demands grow. 

What you will be doing: 

• .Hands-On Craft Contribution 
  • Produce premium still imagery across product visualisation, campaign assets and marketing output. 
  • Where appropriate, contribute to motion and hybrid outputs to maintain visual consistency across disciplines. 
• Stills Craft Standards 
  • Act as a visible benchmark for still-image quality, reinforcing standards in: 
    • Lighting realism 
    • Material and shader fidelity 
    • Surface detailing 
    • Environmental integration 
    • Composition and photographic authenticity 
    • Ensure visual output maintains strict adherence to OEM brand, product accuracy and visual guidelines. 
• Structured Craft Review 
  • Provide objective craft input at defined review milestones, strengthening visual standards while maintaining clear project delivery ownership with assigned project leads. 
  • This role provides input and challenge, while maintaining clear separation from project delivery ownership. 
•  Creative Alignment 
  • Work closely with the CGI Creative Lead to ensure still output supports broader creative direction, cinematics and look development intent. 
  • Digital Twin Feedback Contribution 
  • Provide structured insight from live production into Digital Twin and asset development, identifying opportunities to refine materials, geometry, shaders and workflow integration, while respecting defined governance and ownership. 
• Workflow & Scalability 
  • Contribute to the evolution of scalable still-production methodologies that enhance consistency, efficiency and cross-project alignment. 
• Cross-Disciplinary Collaboration 
  • Operate as a trusted senior peer within the CGI senior leadership team, contributing complementary expertise alongside discipline and capability leads across creative integration, animation, Digital Twin, AI, pipeline architecture and production. 
• Leadership Through Craft 
  • Lead by example through professionalism, consistency and high standards, reinforcing collective accountability for output quality across projects. 
• Tools & Pipeline Context 
  • The role operates within a hybrid production environment combining established CGI workflows (including 3ds Max, V-Ray, Nuke and Adobe Creative Suite), real-time technologies such as Unreal Engine, and emerging AI and generative capabilities. 

What you need to be great in this role: 

• This is a senior craft role defined by quality, consistency and influence. 
• Success in the role is measured through the elevation of visual standards, the strength of cross-disciplinary collaboration, and the ability to maintain creative and technical quality as production scales. 
• Expectation is not tool ownership, but confident navigation of this landscape - ensuring craft decisions are made with an understanding of how tools, pipelines and emerging technologies impact output, efficiency and scalability, while maintaining the highest standards of visual quality and consistency.

Req ID: 16739
#LI-JS1 #LI-director #LI-Hybrid

Role:  Senior Account Manager 

Location:  Royal Tunbridge Wells

About the role: 

This hybrid role sits at the dynamic intersection of client services, project management, and studio resource coordination. You'll be the linchpin for both agency-side and client-side stakeholders, ensuring seamless project flow from briefing to delivery across a high-volume, fast-paced financial services account in the insurance sector.

What you will be doing: 

• Client-Facing / Client Services

  • Relationship Management: Serve as day-to-day lead for client communications, ensuring needs are anticipated and exceeded across multiple insurance product lines and campaigns.
  • Brief Intake & Clarification: Accurately interpret and challenge client briefs, ensuring strategic and creative alignment with insurance brand objectives and regulatory requirements.
  • Status Reporting: Provide regular updates to clients on project status, timelines, and deliverables across policy launches, claims communications, and customer engagement campaigns.
  • Expectation Management: Set and manage client expectations around feasibility, timelines, processes, and scope—particularly for time-sensitive insurance marketing and regulatory-driven communications.

  Project Management

  • End-to-End Project Ownership: Manage projects from initiation through to delivery, ensuring quality, timeliness, and budget adherence across insurance product marketing, customer retention campaigns, and corporate communications.
  • Scheduling & Prioritization: Triage incoming briefs, maintain a live production schedule, and prioritize workloads in consultation with clients and internal teams—balancing BAU insurance communications with campaign peaks.
  • Risk Management: Identify risks, bottlenecks, and scope creep—escalating or resolving as appropriate, with particular attention to compliance and regulatory deadlines.
  • Quality Assurance: Oversee asset quality and compliance, ensuring all outputs meet brand standards, regulatory requirements, and client expectations across digital, print, and multi-channel campaigns.

  Studio Resource Management

  • Resource Allocation: Work closely with studio leads to allocate designers, copywriters, producers, and other creative resources across insurance product campaigns, policy documentation, and customer communications.
  • Capacity Planning: Forecast, monitor, and report on studio utilization and capacity in line with anticipated project flow, including seasonal insurance peaks (renewals, open enrollment periods, etc.).
  • Workflow Optimization: Implement systems and processes to handle high asset volumes and streamline studio operations for multi-product insurance campaigns and always-on customer communications.
  • Freelancer/Partner Management: Source and onboard additional resource as required, ensuring seamless integration and output—particularly for specialists in financial services or regulatory content.

What you need to be great in this role: 

• 3+ years' experience in a creative or marketing agency, directly managing projects and client relationships, ideally within financial services or insurance sectors.
• Proven experience handling multiple projects in a high-volume, deadline-driven environment with regulatory or compliance considerations.
• Expertise in project management platforms (e.g., Monday.com, Asana, Workfront, Jira, etc.).
• Outstanding communication skills: adept at presenting ideas, managing feedback, and building rapport with both creative teams and insurance industry stakeholders.
• Sharp organizational & multitasking abilities with clear attention to detail and an understanding of compliance requirements.
• Strong understanding of the creative process, asset production workflows, and studio operations—particularly for regulated financial services content.
• Bonus: Familiarity with insurance products, customer lifecycle marketing, or experience working on financial services accounts.

Req ID: 16794

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Role:  Digital Experience Account Director 

Location:  London, England, United Kingdom

Hybrid working: Office based 3 days a week (Agency office in Farringdon and Client office in Canary Wharf)

OVERVIEW: 

We are looking for an experienced Account Director to work closely with two of our clients, within the banking and professional services sectors.

For our banking client, the Account Director leads the team to create powerful and impactful digital experiences across their website, including the incorporation of AI (tools, search on site, site discoverability etc). The role delivers an exceptional level of creative and strategic thinking as well as client service. They also have an active role in new business opportunities to lead growth and ensure the smooth running of every development project end to end, from scoping through to final release. 

For our professional services client, in 2025 we built and delivered a new, ‘best-in-class’ website to showcase their new brand and consolidate multiple sites into one easy to use site hosted on Umbraco. The role involves working collaboratively with the client and the Development team to prioritise, manage, and deliver the backlog of UI and UX modifications and enhancements to the site, as well as sharing recommendations and best-practice suggestions.

The Account Director develops and builds strong relationships with clients at a senior level, becoming a trusted and valued advisor to the client teams. They will be responsible for managing the team shape, ensuring the right experts are in place for the client requirements.

Reporting to the Business Director on each client, the Account Director oversees a team of three developers and other digital delivery experts including project managers, data analysts, designers, and experience planners. 

There will also be the opportunity to support the overarching account teams on AI projects from time to time, in particular AI enabled build. 

WHAT IS REQUIRED:

• Work in true collaboration with our clients and partner agencies and be responsible for quality delivery of technical projects to ensure that the client experience is as positive as possible. 
• Take overall financial control of accounts, including profitability, accuracy of forecasting, late payment, as well as fee negotiation, providing regular and timely reports to the client.
• Own the execution of projects, run rates and client satisfaction through catchups with Technical Delivery Manager running through the weekly account/project management WIP.
• Collaborating with department heads/leads on approach, scoping and estimating for projects. With the ability to create and have ownership of the overarching project plans and timelines.
• Ensure clear comms with the client on technical projects, drive agendas, and ensure delivery of agreed timings and objectives.  
• Able to identify risks and have a solution-based approach to handling challenges. 
• Working alongside the Resource Manager to proactively allocate and manage resource for upcoming projects. 
• Accountable for the delivery of growth targets for the account.
• Escalation point if the client or internal SLAs and processes are not adhered to, or where there are process gaps. Ensure that these are captured along with a suggestion for improvement, and work with the BD, or relevant department lead to rectify this.
• Negotiate to create win-win compromises with your client on behalf of your team members where needed.
• Identify new business opportunities through relationships, introducing The BrandTech capabilities where appropriate.
• Working in a team of 7-10.
• 0 direct reports.
• Work across website products and digital services.
• Financial responsibility of up to £1-2m

WHAT GOOD LOOKS LIKE:

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
• Excellent account leadership skills with a developed financial and commercial acumen, creative judgment, strategic thinking, talent management and business growth
• A proven track record of commercial growth across new and existing business
• First-rate communications skills, with the ability to be articulate in person and in writing and strong presentation skills with an innate rapport build
• Strong knowledge and experience with website builds
• Comfortable with the agile process 
• A clear understanding of all BrandTech Group products and how to utilise this knowledge to the accounts advantage. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Highly creative with the ability to generate ideas and practically contribute to studio output.
• Proficient in Microsoft Office and other related software.

ESSENTIALS:

• Experience in a regulated sector.
• Experience working with website products such as Umbraco CMS 
• 5+ years of relevant experience in:
  • Digital
  • Web Design
  • UX-UI
• Experience in AI preferable, an interest/passion for AI required 

Req ID: 16906

Role:  Senior Content Creator 

Location:  London, England, United Kingdom

About the role: 

This is an opportunity to join U‑Studio, OLIVER's award-winning in-house agency for Unilever, as a Senior Content Creator driving social-first content for Dove—work that builds brand love, earns attention, and supports commercial growth. 

Your focus is creating platform-native content that reflects Dove’s purpose and tone, while delivering against clear performance goals. Based in London with hybrid working, you’ll create content for Dove’s core and campaign moments across organic and paid social, translating briefs, insights and cultural signals into assets that feel relevant, inclusive and distinctive. 
We support flexible working and are open to different arrangements. 

You’ll be the creative craft lead behind always-on and campaign content for Dove—bringing strong ideas, sharp execution, and confident collaboration. Working at the intersection of creative, social strategy, production and performance, you’ll turn insight into content that is on-brand, rights-safe and ready to publish. 
Success means delivering high-quality work at pace, raising creative standards, and using performance learnings to improve content over time. 

What you will be doing: 

• Create social-first content for Dove across key channels (e.g., TikTok, Instagram, YouTube Shorts, Pinterest as relevant) that supports awareness, consideration and conversion goals 
• Develop content concepts that connect Dove’s purpose with everyday culture in a respectful, brand-safe way 
• Write and refine scripts, captions and hooks aligned to Dove’s tone of voice and inclusive approach 
• Shoot, edit and finish short-form video (where required), plus create static and motion assets in multiple formats 
• Produce modular content systems (templates, cut-downs, variants, localisation-ready assets) to scale across markets 
• Partner with Social, Brand, Legal/Compliance and Media teams to ensure content is accurate, approved, and optimised for placement 
• Collaborate with creators, influencers and production partners to deliver content that is authentic, rights-cleared and on message 
• Use data and platform signals (e.g., retention, shares, saves, CTR) to iterate and improve performance 
• Maintain high standards for representation and accessibility (e.g., captions, thoughtful casting, inclusive visuals) in line with Dove’s brand principles 
• Support and guide junior creators through clear feedback that improves consistency and craft

What you need to be great in this role: 

• A portfolio of social-first content (short-form video and statics), ideally including beauty/personal care or purpose-led brand work 
• Strong capability in concepting, scripting and editing for mobile-first platforms, with a clear feel for pacing, hooks and sound 
• Ability to translate a brief into platform-native content that stays true to brand strategy and delivers measurable outcomes 
• Experience working within brand governance (tone of voice, claims, approvals, usage rights) and collaborating with multiple stakeholders 
• Practical skills in relevant tools (e.g., Adobe Premiere/After Effects, CapCut, Photoshop, Illustrator, Figma/Canva—depending on your workflow) 
• Professional proficiency in communicating ideas, taking feedback, and moving work forward with clarity 
• Experience creating for global brands across multiple markets, including localisation and versioning workflows 
• Familiarity with paid social best practice (safe zones, messaging hierarchy, CTA clarity, testing variants) 
• Experience working with creator partnerships and UGC-style production 
• Understanding of content accessibility standards and inclusive production practices 
• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Req ID: 16971
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