So, what's the role all about?

NiCE enables organizations to address today's consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world's leading cloud CX platform. CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, learning, and the utilization of advanced technologies. We are inviting enthusiastic students or recent graduates to join our CSA team as Associate DevOps Engineers. This position offers a unique opportunity to learn and contribute to the CI/CD processes, cloud management on AWS and Azure, and AI-powered infrastructure automation.

How will you make an impact?

• Assist in the development and maintenance of CI/CD pipelines.
• Work closely with experienced DevOps engineers and other teams to learn best practices in development and operations integration.
• Support the management of cloud infrastructure on AWS and Azure under supervision.
• Help monitor system performance and participate in troubleshooting and optimization tasks.
• Assist in deploying, monitoring, and maintaining AI based services and workloads.
• Support integration of Generative AI capabilities (e.g., LLM-based services) into CI/CD pipelines and cloud environments.
• Participate in evaluating and integrating AI-related tools and services.
• Engage in continuous learning, adopting industry best practices, new technologies, and emerging AI trends.

Have you got what it takes?

• Student of Computer Science, Computer Engineering, or Software Engineering.
• At least 4 semesters left until graduation
• Knowledge of AWS services
• Good knowledge of Python
• Basic familiarity with AI concepts
• Understanding of REST APIs and experience working with external services - advantage
• Familiarity with containers (Docker) and CI/CD tools - advantage
•  Awareness of cloud-based AI services (such as AWS Bedrock, SageMaker, or Azure AI services) – advantage
• Available for 100 hours / 2.5 days a week
• Great team player with excellent interpersonal skill
• Independent, self-driven, strong self-learner, with ability to self-manage tasks and meet deadlines
• Global mindset & great communication skills in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10738
Reporting into: Group Lead, DevOps, CX
Role Type: Student

#LI-Hybrid

So, what’s the role all about?

As AI Quality Architect, you are the person who makes quality native to the agentic SDLC. You design the systems, standards, and intelligence layers that ensure every stage of an AI-accelerated pipeline — from requirement ingestion to autonomous deployment — is observable, trustworthy, and continuously improving. You don't retrofit testing onto AI workflows; you architect quality into them from the ground up.

How will you make an impact?  

Agentic Quality Architecture

• Design the end-to-end quality architecture for agentic SDLC pipelines — spanning requirement analysis, code generation, test creation, execution, triage, and release gates
• Define how quality agents are orchestrated: which decisions they own autonomously, which require human-in-the-loop checkpoints, and how confidence thresholds govern both
• Architect multi-agent quality workflows: requirement validation agents, test generation agents, failure triage agents, and regression analysis agents working in coordinated pipelines
• Establish trust and verification models for agent-produced artifacts — test code, assertions, coverage reports, and defect analyses must all be auditable and traceable
• Own the architectural patterns for quality feedback loops between agents: how a deployment agent learns from a triage agent's findings, and how that signal improves future generation

AI-Native Test Engineering Platform

• Design and own the LLM-powered test generation platform — from natural language requirement ingestion to executable, maintainable test output
• Architect the evaluation harness that continuously measures test generation quality: coverage delta, false-positive rates, assertion accuracy, and maintenance burden over time
• Build the self-healing test infrastructure layer — agents that detect broken selectors, drifted APIs, or changed behaviors and propose or apply fixes autonomously
• Define the prompt engineering standards, context injection patterns, and RAG architectures that ground test generation agents in real codebase context
• Architect test artifact governance: versioning, ownership attribution (human vs. agent), rollback capability, and confidence scoring for every generated artifact

Quality Gates in Autonomous Pipelines

• Design intelligent, adaptive quality gates that operate at the speed of agentic CI/CD — gates that reason about risk, not just pass/fail thresholds
• Build risk-scoring models that dynamically adjust gate strictness based on change scope, code origin (human vs. AI-generated), historical failure patterns, and deployment context
• Architect the observability layer for agentic pipelines: what signals indicate a pipeline agent is making poor quality decisions, and how are those signals surfaced in real time
• Define the integration patterns between quality gates and orchestration platforms (LangChain, LlamaIndex, custom agent frameworks) used across the engineering org
• Establish rollback and circuit-breaker patterns for autonomous deployments triggered by quality signal degradation

AI Model & Agent Validation

• Build behavioral testing frameworks for validating AI agents and LLM-powered features in production — testing non-deterministic outputs with statistical rigor
• Design evaluation benchmarks for internal AI tooling: measuring agent task completion accuracy, hallucination rates, context retention, and decision quality over time
• Architect drift detection systems that identify when agent behavior changes between model versions, prompt updates, or context window shifts
• Define adversarial and edge-case testing methodologies for AI features: prompt injection resistance, boundary condition handling, and graceful degradation under distribution shift
• Partner with ML platform and data science teams to establish quality acceptance criteria for every model and agent promoted to production

Have you got what it takes?

• 12+ years in software engineering with strong depth across both development and quality engineering
• 4+ years as a hands-on principal architect or distinguished engineer with cross-org technical scope
• Demonstrated experience designing quality infrastructure used at scale — 50+ engineers, high-velocity pipelines, enterprise SLAs
• Direct production experience building or operating systems that incorporate LLMs or AI agents — not evaluations, but shipped systems
• Background in large-scale CI/CD architecture and the performance engineering domain
• Enterprise SaaS or platform engineering background; familiarity with regulated, high-uptime environments strongly preferred

Agentic AI & LLM Proficiency

• Deep, hands-on understanding of agentic AI patterns: tool use, multi-agent orchestration, planning loops, memory architectures, and human-in-the-loop design
• Expert-level prompt engineering including chain-of-thought, few-shot, RAG, and structured output techniques applied to code and test generation
• Experience designing evaluation harnesses for non-deterministic AI systems — statistical confidence, behavioral consistency, and regression detection
• Familiarity with agent frameworks (LangChain, LlamaIndex, AutoGen, CrewAI, or equivalents) and their tradeoffs in production quality pipelines

Technical Depth

• Expert in Python and TypeScript; proficient in at least one compiled language (Java, Go, C#)

• Strong CI/CD architecture skills: Jenkins, GitHub Actions, pipeline-as-code, artifact management

Leadership & Influence

• Proven ability to drive technical consensus and architectural adoption across multiple teams without direct authority
• Exceptional written communication — your ADRs, RFCs, and design docs set the standard others follow
• Effective technical mentor to senior and staff engineers; you expand the thinking of those around you
• Comfortable and credible presenting to VP and C-level stakeholders; you make complex architecture legible to executives

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10833
Reporting into: Senior Director, Engineering, CX
Role Type: Individual Contributor

#LI-Hybrid

So, what’s the role all about? 

This Position reports to our Global Vice President of Design and User Experience, the Director, Product Design will lead and Israel design organization as part of our collaborative UX leadership team. You'll build a high-performing team while making strategic design decisions that drive product excellence across our contact center and SaaS solutions. 

How will you make an impact? 

In this role, you'll have the autonomy to make critical design and resource allocation decisions that directly impact our products. Working alongside UX leadership peers in the US and India, you'll help shape our global design vision while building organizational excellence in Israel. Your leadership will blend strategic design thinking with thoughtful team development, as you establish processes that enable your organization to thrive at the highest levels of quality and efficiency. This position requires proactive communication, strong relationship-building skills, and a highly collaborative mindset. You will work closely with distributed peers and stakeholders across multiple regions and time zones. A core expectation of this role is schedule flexibility, including regular early-morning and occasional late-evening calls, to effectively partner with global teams and leadership. Success in this position depends on maintaining strong visibility and accessibility across international offices and ensuring consistent alignment regardless of geography. 

Strategic Leadership & Decision Making 

• • Influence roadmaps and feature prioritization through collaborative partnerships with product and engineering leadership 

• • Champion design excellence and innovation across the organization 

Organizational and Design Excellence 

• • Create an inclusive culture of excellence that attracts and retains diverse design talent 

• • Optimize team allocation and prioritize design work to maximize business impact 

• • Lead cross-functional design reviews and stakeholder alignment sessions 

• • Drive adoption of design systems and best practices across development teams 

• • Ensure accessibility and internationalization standards are met across all products 

Have you got what it takes? 

• 20+ years of comprehensive UX Design experience with demonstrated ability to make strategic decisions 

• At least 10 years of design leadership experience at an Enterprise level 

• Exceptional communication and collaboration skills for influencing stakeholders at all levels 

• Track record of building and scaling high-performing, diverse design teams 

• Experience operating as a peer leader in global, distributed organizations 

• Strong facilitation and workshop leadership skills 

What’s in it for you? 

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  9812

Reporting into: Vice President, UI and UX Design, Platform, CX 

Role Type: Director 

#LI-Hybrid 

So, what’s the role all about? 

NiCE is looking for an HRIS Domain Lead to own and orchestrate the integrations and testing workstreams for our new HCM system implementation. In this role, you will lead cross-functional collaboration with IT, third-party vendors, and implementation partners, translate HR and business needs into functional specifications, and ensure all integrations and testing cycles are delivered with high quality. 

The ideal candidate brings end-to-end experience in HR system implementations, deep understanding of complex HR interfaces, and proven leadership across technical and functional teams. 

You will work in a fast-paced, program-driven environment where ownership, technical excellence, and strong stakeholder management are part of everyday work. 

How will you make an impact? 

Integrations Leadership 

• Lead the design, documentation, and delivery of all HR-related system integrations, including interfaces with payroll, time and attendance, finance, and additional third-party systems 

• Gather and document functional and technical integration requirements, including field-level mapping, data flow logic, triggers, and security considerations 

• Prepare detailed functional specifications and integration design documents, aligning with internal IT and external SI teams 

• Facilitate design workshops with IT, HR stakeholders, and external vendors to ensure clarity and alignment across all integration points 

• Oversee integration build progress, manage defects, and validate test results together with the SI and IT teams 

• Ensure integration design supports HR processes, data quality, and program timeline commitments 

Testing Ownership 

• Own the end-to-end testing strategy and plan for the HRIS program, including Unit Testing, Integration Testing, End-to-End Testing, and UAT 

• Define testing cycles, entry and exit criteria, and coordinate scheduling and resourcing across project teams 

• Prepare and maintain test scenarios, test scripts, and data requirements across HR processes and integrations 

• Lead execution of test cycles, including coordination between HR, IT, SI, and third-party systems 

• Track defects, manage resolution across technical and functional stakeholders, and ensure timely closure 

• Provide status reporting, risks, and issue management for all testing activities 

Cross-Functional Leadership 

• Serve as the primary point of coordination between HR, IT, the System Integrator, and all third-party system owners 

• Lead recurring sync meetings, manage cross-team dependencies, and drive decision-making to keep deliverables on track 

• Ensure alignment of integrations, testing, and cutover activities with the overall program plan 

• Provide clear communication and documentation to stakeholders at all levels 

Have you got what it takes? 

• At least 5 years of experience implementing HR systems, with direct ownership of integrations and testing workstreams 

• Strong understanding of HR processes, HR data structures, and complex system interfaces 

• Experience writing functional specifications and working closely with technical teams in IT and SI partners 

• Hands-on experience planning and leading testing cycles for large-scale system implementations 

• Excellent coordination, communication, and stakeholder management skills 

• Ability to navigate complex cross-functional environments and drive clarity and execution 

• Fluent English, spoken and written 

You will have an advantage if you also have: 

• Familiarity with leading HCM systems such as Workday, Oracle HCM, or SAP SuccessFactors 

• Experience leading HRIS programs in global, multi-region organizations 

• Familiarity with payroll, time and attendance, and finance system integrations 

• Experience working with System Integrators on large-scale ERP or HRIS programs 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10803
Reporting to: Director, HRIS ERP Program Management
Role Type: IC

#LI-Hybrid

So, what’s the role all about?

As a Cloud Architect, you will be the visionary architecting Nice’s next-generation cloud infrastructure—a resilient, scalable, and high-velocity ecosystem designed to support our intelligent, AI-powered platforms.

In this role, you will bridge the gap between complex engineering requirements and elegant cloud solutions. You will be responsible for designing sophisticated systems, pioneering DevOps excellence, and ensuring our R&D teams have the cutting-edge tools they need to deliver at pace. You’ll thrive in an environment that values an automation-first mindset, where you are empowered to prototype new technologies and set the strategic direction for our global infrastructure.

How will you make an impact?

• Architect Complex Systems: Design scalable, resilient cloud architectures and select the optimal technology stacks to bring them to life.
• Drive Operational Excellence: Identify and execute opportunities to improve system resilience, efficiency, and the overall developer experience through aggressive automation.
• Innovate & Prototype: Actively research and prototype emerging technologies that sharpen our DevOps processes and R&D delivery speed.
• Technical Leadership: Lead complex build, release, and deployment initiatives, navigating dependencies across multiple stakeholders with a long-term vision.
• Infrastructure as Code: Champion GitOps workflows and Infrastructure-as-Code (IaC) to ensure our production systems are secure, compliant, and highly available.
• Bridge Business & Tech: Translate deep technical complexities into tangible business value, ensuring our architecture supports Nice’s strategic goals.

Have you got what it takes?

• Experience: At least 5 years of proven experience in Cloud Architecture and DevOps.
• Cloud Mastery: Deep understanding of modern cloud environments (AWS, GCP, and Azure) and enterprise-grade architectures.
• Hands-on Technical Depth: A strong background in engineering with the ability to dive deep into troubleshooting and system integration.
• Kubernetes Expert: Solid experience with EKS—encompassing deployment, scaling, networking, and complex upgrades.
• IaC Practitioner: Practical, production-level experience with Terraform and Infrastructure-as-Code methodologies.
• CI/CD & DevOps Culture: Proven track record of operating within a product-centric DevOps culture, utilizing GitOps and automated deployment pipelines.
• Governance & Security: Familiarity with enterprise security standards, compliance requirements, and cloud governance frameworks.
• Soft Skills: Excellent communication skills, a proactive problem-solving mindset, and a passion for working in a collaborative team environment.

You will have an advantage if you also have:

• Code Literacy: The ability to read and understand application code (TypeScript/Node.js) to better diagnose system behavior.
• Systems Engineering: Familiarity with formal systems engineering and requirement management methodologies.
• Security Mindset: Experience implementing advanced security protocols within a DevSecOps framework.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10788
Reporting to: Team Lead, Cloud Architecture and Development
Role Type: IC

#LI-LP1

#LI-Hybrid

So, what’s the role all about?

As a Lead Software Engineer, you will be at the heart of building our Cloud Analytics Infrastructure group. 

If you’re talented, highly motivated and passionate about building modern cloud architectures and enjoy solving complex engineering challenges, this role is for you.  

In this role, you will orchestrate AI agents to accelerate engineering workflows and deliver innovative AI‑driven features directly to customers. 
You’ll work in a fast‑paced, agentic environment where experimentation, ownership, and initiative are not just encouraged—they’re expected. 

If you excel as an engineer, exploring the boundaries of AI‑assisted development, and want to influence the future of how engineering teams work with autonomous agents, this role is tailor‑made for you. 

How will you make an impact?  

• Drive engineering excellence through AI‑augmented workflows and agentic development patterns. 
• Ensure high-quality deliverables and efficient project execution and continuous improvement.  
• Lead features design and implementations, set the bar for the team standards and advise on tech. Selection, show initiative in driving technical direction and team collaboration. 
• Demonstrate strategic thinking and a long-term vision for scalable solutions. 
• Champion continuous improvement and high‑velocity delivery in an innovative, fast‑moving environment. 

Have you got what it takes?

• BSc in Computer Science/Software Engineering or equivalent. 
• 7+ years in JAVA and cloud development. 
• Strong software design skills, debugging capabilities, and problem‑solving strengths. 
• Self-motivated, accountable, quick learner and team player. 
• Excellent interpersonal and communication skills. 
• Excellent written and spoken English. 
• AI & Automation experience: 
  
  • Hands-on experience with AI coding tools such as GitHub Copilot or Claude Code - 
    using AI to accelerate development, improve code quality, and optimize system design. 
  • Deep familiarity with LLMs, AI agents, or automation frameworks (e.g. Claude, OpenAI, Copilot, or similar). 
  • Experience working with agent architectures, prompt engineering, MCP / tool integrations, or related LLM ecosystems. 
  • Demonstrated ability to design and ship AI-driven solutions end-to-end - from concept to production. 

You will have an advantage if you also have:

• Experience building distributed, production-grade systems at scale, including solving complex large-scale engineering challenges (Big Advantage). 

• Hands-on development experience with AWS services.  

• Strong background in Spring / Spring Boot.  

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10801

Reporting into: Group Lead, Engineering, CX

Role Type: Individual Contributor

#LI-Hybrid

So, what’s the role all about?

The R&D Business Operations team is responsible for collecting, analyzing, and managing R&D data, change requests, and various cross-unit projects and initiatives. As a BI Data Engineer, you will be the backbone of our data infrastructure owing end-to-end data pipelines that power the analytics and dashboards used across the R&D group, connecting a wide range of data sources into a coherent, scalable platform. You will accompany the full data journey, from ingestion and transformation through to the creation of datasets and, where needed, venture into the reporting and dashboard layer to deliver complete, business-ready data products.

We are looking for a seasoned, self-driven professional with a strong sense of ownership who can take a task from start to finish independently. We also value genuine intellectual curiosity — someone who keeps up with what's happening in the data and AI space, is willing to experiment, and helps the team identify where new technologies can create real value

How will you make an impact?  

•    Design, build, and maintain scalable data pipelines feeding dashboards and analytical products across the R&D organization
•    Own and manage the cloud data warehouse — schema design, performance tuning, and access control
•    Manage data ingestion workflows connecting diverse data sources to the central data platform
•    Develop and maintain transformation models ensuring clean, well-documented, and tested data layers
•    Accompany the full data lifecycle from raw ingestion to business-ready datasets, and build the corresponding reports and dashboards where needed
•    Implement data quality checks, monitoring, and alerting to proactively identify and resolve issues
•    Translate business requirements into data solutions, working across R&D, Product, IT, and Business Operations
•    Explore emerging AI capabilities as they relate to data engineering and help identify practical opportunities for the team

Have you got what it takes?

•    At least 5 years of hands-on, production data engineering experience
•    Proven expertise with a cloud data warehouse (Snowflake)
•    Hands-on experience with a data ingestion tool (e.g., Fivetran or equivalent)
•    Hands-on experience with a data transformation framework (e.g., dbt or equivalent)
•    Strong SQL skills: advanced querying, optimization, and data modeling
•    Strong hands-on experience working with external APIs, including authentication, rate limits, pagination, and error handling
•    Ability to design, build, and maintain custom API-based data ingestion pipelines in Python
•    Hands-on experience with Python for data engineering tasks
•    Practical experience operating workflow orchestration tools such as Airflow
•    Ownership and administration of cloud data environments such as AWS or Azure, including account-level responsibility for data workloads
•    A strong sense of accountability — comfortable being the go-to person for your data domains and available to respond when issues arise outside of regular hours
•    Genuine curiosity about developments in the AI and data space — someone who actively follows trends, is eager to experiment, and brings new ideas to the table

You will have an advantage if you also have:

•    Familiarity with BI and reporting tools
•    Experience with R&D tooling ecosystems
•    Exposure to data governance or data observability practices
•    Fluent English — written and spoken

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 10660

Reporting into: Director, R&D Operations, CX

Role Type: Individual Contributor

So, what’s the role all about?

The R&D Business Operations team is responsible for collecting, analyzing, and managing R&D data, change requests, and various cross-unit projects and initiatives. As a BI Data Engineer, you will be the backbone of our data infrastructure owing end-to-end data pipelines that power the analytics and dashboards used across the R&D group, connecting a wide range of data sources into a coherent, scalable platform. You will accompany the full data journey, from ingestion and transformation through to the creation of datasets and, where needed, venture into the reporting and dashboard layer to deliver complete, business-ready data products.

We are looking for a seasoned, self-driven professional with a strong sense of ownership who can take a task from start to finish independently. We also value genuine intellectual curiosity — someone who keeps up with what's happening in the data and AI space, is willing to experiment, and helps the team identify where new technologies can create real value

How will you make an impact?  

•    Design, build, and maintain scalable data pipelines feeding dashboards and analytical products across the R&D organization
•    Own and manage the cloud data warehouse — schema design, performance tuning, and access control
•    Manage data ingestion workflows connecting diverse data sources to the central data platform
•    Develop and maintain transformation models ensuring clean, well-documented, and tested data layers
•    Accompany the full data lifecycle from raw ingestion to business-ready datasets, and build the corresponding reports and dashboards where needed
•    Implement data quality checks, monitoring, and alerting to proactively identify and resolve issues
•    Translate business requirements into data solutions, working across R&D, Product, IT, and Business Operations
•    Explore emerging AI capabilities as they relate to data engineering and help identify practical opportunities for the team

Have you got what it takes?

•    At least 5 years of hands-on, production data engineering experience
•    Proven expertise with a cloud data warehouse (Snowflake)
•    Hands-on experience with a data ingestion tool (e.g., Fivetran or equivalent)
•    Hands-on experience with a data transformation framework (e.g., dbt or equivalent)
•    Strong SQL skills: advanced querying, optimization, and data modeling
•    Strong hands-on experience working with external APIs, including authentication, rate limits, pagination, and error handling
•    Ability to design, build, and maintain custom API-based data ingestion pipelines in Python
•    Hands-on experience with Python for data engineering tasks
•    Practical experience operating workflow orchestration tools such as Airflow
•    Ownership and administration of cloud data environments such as AWS or Azure, including account-level responsibility for data workloads
•    A strong sense of accountability — comfortable being the go-to person for your data domains and available to respond when issues arise outside of regular hours
•    Genuine curiosity about developments in the AI and data space — someone who actively follows trends, is eager to experiment, and brings new ideas to the table

You will have an advantage if you also have:

•    Familiarity with BI and reporting tools
•    Experience with R&D tooling ecosystems
•    Exposure to data governance or data observability practices
•    Fluent English — written and spoken

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 10660

Reporting into: Director, R&D Operations, CX

Role Type: Individual Contributor

So, what’s the role all about?

We are looking for a Lead Platform Engineer to join the X‑Sight Platform Engineering team at NICE Actimize. 

This role is a hands-on technical leadership position, focused on designing, building, and evolving common platform building blocks used across all X‑Sight Lines of Business (LOBs). The Platform Engineering team owns the horizontal capabilities that enable our SaaS products to scale, innovate faster, and operate reliably. 

The ideal candidate is passionate about technology advancement, cloud‑native platforms, and developer enablement, and thrives on setting technical direction while still writing and reviewing production‑grade code. 

How will you make an impact?  

Platform & Architecture Leadership 

• Lead the design and evolution of shared platform capabilities used by multiple X‑Sight products and teams. 

• Define and promote standardized building blocks (frameworks, libraries, templates, services) to reduce duplication and accelerate delivery. 

• Drive architectural decisions that support advanced SaaS requirements such as scale, multi‑tenancy, isolation, resiliency, and compliance. 

Technology Advancement 

• Actively push for modern technologies and practices across the platform (cloud‑native, GitOps, infrastructure as code, API‑first design, automation). 

• Evaluate new tools, frameworks, and cloud services, and lead their adoption when they provide clear value. 

• Continuously improve the platform’s security, reliability, and observability posture. 

Developer & Product Enablement 

• Build internal platform tools and self‑service capabilities that improve developer productivity and operational safety. 

• Partner closely with X‑Sight R&D teams, architects, and product owners to understand needs and translate them into reusable platform solutions. 

• Serve as a technical mentor and force multiplier across engineering teams. 

Operational Excellence 

• Ensure platform components are production‑ready, well‑documented, observable, and designed for safe operation at scale. 

• Contribute to incident analysis, reliability improvements, and proactive resilience initiatives. 

• Promote a strong culture of ownership, quality, and automation. 

Have you got what it takes?

• 8+ years of experience in software engineering, platform engineering, or infrastructure engineering, with at least 2 years in a technical leadership role. 
• Strong hands‑on experience building cloud‑native platforms (AWS preferred). 
• Proven experience designing and owning shared systems or frameworks used by multiple teams. 
• Solid background in distributed systems, SaaS architectures, and production operations. 

You will have an advantage if you also have:

Technical Skills 

• Strong programming skills (Java, Kotlin, Python, Go, or similar). 

• Deep understanding of cloud and Kubernetes‑based platforms. 

• Experience with CI/CD, GitOps, and infrastructure as code (e.g., ArgoCD, Terraform, Crossplane). 

• Familiarity with observability stacks (metrics, logs, traces) and operational best practices. 

• Strong understanding of security, identity, and compliance considerations in SaaS environments. 

Leadership & Mindset 

• A technology leader who balances long‑term vision with pragmatic execution. 

• Excellent communication skills and the ability to influence without authority. 

• Passion for building platforms that others love to use. 

• A strong sense of ownership and accountability. 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10802

Reporting into: Group Lead, Engineering, Actimize

Role Type: Individual Contributor

#LI-Hybrid

About NiCE Actimize:

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

So, what’s the role all about?

We are seeking a highly skilled Business Analyst for our Order Management group with deep expertise in data analysis, visualization, and quantitative research—ideally within enterprise software environments.

The ideal candidate is a clear and confident communicator, capable of translating complex information into clear insights through analysis, visualization, and system design.
Bring a proactive mindset, strong cross-functional collaboration skills, and the ability to lead data-driven initiatives from concept to execution with minimal oversight.

How will you make an impact?

• Design and implement Key Performance Indicators (KPIs) that effectively measure and align with the strategic objectives of Order Management
• Design, build, and maintain dashboards, reports, and metrics to monitor group and business performance.
• Ensure data integrity and validity across all platforms and systems.
• Analyze complex datasets to identify trends, patterns, and actionable insights.
• Collaborate with cross-functional teams (External vendors, Sales Ops, Finance) to define and support contract lifecycle management metrics.
• Translating business requirements into system specifications and managing implementation from start to finish

  Have you got what it takes?

• At least 3 years of experience as a Business/Data Analyst, ideally in SaaS, billing, or contract management
• Strong skills in Power BI or similar and advanced Excel
• Experience with enterprise software like Oracle, Salesforce, or ServiceNow
• Understanding of SaaS billing models and Order-to-Cash processes
• Clear communication skills and attention to detail
• Ability to work independently and collaborate across teams
• Fluency in English and comfort working with global stakeholders

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10773
Reporting to: Director, Order Management, Quality and Analytics
Role Type: IC

#LI-Hybrid

So, what’s the role all about?

NiCE is looking for talented, highly motivated Senior Java Software Engineers to join our Cloud Analytics Infrastructure group. If you’re passionate about building modern cloud architectures and enjoy solving complex engineering challenges, this role is for you. You will help design and develop large scale, AWS based systems that power the global NiCE CXone cloud platform. The applications you build are deployed across multiple regions and support hundreds of enterprise customers worldwide.

How will you make an impact?  

• Design and implement scalable microservices using AWS technologies.
• Develop high‑quality services in a Java Spring Boot environment.
• Participate in the full feature lifecycle—from design to implementation.
• Analyze requirements and create clear, comprehensive design documentation.
• Review and refine designs with peers and stakeholders.
• Collaborate closely with the team to iterate on architecture and features.
• Apply agile methodologies with AI tools to deliver reliable, high-impact capabilities efficiently.

Have you got what it takes?

• BSc in Computer Science/Software Engineering or equivalent
• Experience in one of the following:
• 5+ years in cloud development
• 5+ years in JAVA Hands‑on experience building RESTful APIs in Java.
• Strong software design skills, debugging capabilities, and problem‑solving strengths.
• Excellent written and spoken English.
• AI & Automation experience:
  • Hands-on experience with AI coding tools such as GitHub Copilot or Claude Code -
    using AI to accelerate development, improve code quality, and optimize system design.
  • Deep familiarity with LLMs, AI agents, or automation frameworks (e.g. Claude, OpenAI, Copilot, or similar).
  • Experience working with agent architectures, prompt engineering, MCP / tool integrations, or related LLM ecosystems.
  • Demonstrated ability to design and ship AI-driven solutions end-to-end - from concept to production.

You will have an advantage if you also have:

• Experience building distributed, production-grade systems at scale.
• Hands-on development experience with AWS services.
• Strong background in Spring / Spring Boot. Technical blog posts, talks, or presentations you’ve created. Contributions to open-source projects.
• Experience solving complex or large-scale engineering challenges. (Big Advantage)

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 10772

Reporting into: Group Lead, Engineering, CX

Role Type: Individual Contributor

So what is the role all about?

The Director of Revenue will lead global revenue recognition and strategy across a diversified portfolio, including SaaS (subscription and usage-based models), professional services, and perpetual license sales. This role will ensure compliance with ASC 606, drive accurate revenue recognition and forecasting, oversee SSP establishment, and partner cross-functionally to enable scalable, predictable, and profitable growth. This is an accounting-rooted role with strong collaboration across business finance, sales and legal functions. The Director will manage a global team across multiple regions, ensuring operational consistency and strategic alignment.

How will you make an impact?

• Own global revenue recognition under US GAAP (ASC 606), ensuring accuracy, consistency, and scalability.
• Lead revenue accounting for complex arrangements across SaaS, perpetual licenses, services, and bundled offerings.
• Define and govern SSP strategy across products, regions, and channels.
• Serve as a strategic partner to Sales, Legal, and Finance on deal structuring and non‑standard contracts.
• Ensure revenue systems (CRM, billing, ERP) enable compliant and scalable revenue accounting.
• Lead the monthly, quarterly, and annual revenue close, including management review and disclosures.
• Own revenue KPIs, forecasts, and executive‑level reporting to support decision‑making.
• Provide technical accounting leadership for new business models and international expansion.
• Own SOX controls and auditor relationships for all revenue‑related processes.
• Drive global standardization, automation, and process improvement initiatives.
•  Build, lead, and develop a high‑performing global revenue team.
• Present revenue insights, risks, and trends to executive leadership.

Have you got what it takes?

• Bachelor’s degree in Accounting, Finance, Business, or related field (CPA or MBA preferred).
• 8+ years of progressive experience in revenue accounting, revenue operations, or finance within a SaaS or software company.
• At least 5+ years in a leadership role managing global, multi-location teams.
• Deep understanding of ASC 606, revenue recognition for SaaS and perpetual license models, and SSP methodologies.
• Experience reviewing and structuring complex contracts and supporting deal desk processes.
• Proven ability to scale and improve global revenue processes in a high-growth tech environment.
• Proficiency with systems such as Workday, Zuora, Revpro and BI tools.
• Exceptional communication and stakeholder management skills; confident presenting to executives and auditors.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10745
Reporting to: Head of Corporate Accounting
Role Type: Director

#LI-Hybrid

So, what’s the role all about?

We are seeking a highly analytical and proactive HR Analyst to support a fast-paced, global organization. This role combines Business analytics and data management with a strong focus on translating complex data into actionable insights.

You will work closely with cross-functional stakeholders (HR, CX, Finance, Sales Ops, External Vendors, and global teams) to design KPIs, ensure data integrity, automate reporting, and drive data-informed decision-making across HR and business operations.

This is an excellent opportunity for someone looking to grow at the intersection of HR, Operations, and Analytics within a global enterprise environment.

 How will you make an impact?  

• HR data management – responsibility for overseeing the organization’s HR data, including:
• HeadCount (HC) data - Forecasting, movements, targets, overlaps, etc.
• Data Integrity – cleanup & maintenance
• HR Analytics
• Analysis of HR metrics & trends using Excel, Power BI, and other HR systems and applications.  Identify root causes impacting performance, and provide insights
• Process improvement design
• Create periodic executive reports & presentations and communicate data on a regular basis to key stakeholders
• Design and automation of recurring report deliverables.
• Day-to-day HR Operations - Overall responsibility to support the business’s HR Operations needs together with NICE’s HR shared service centers, to answers to employees’ requests, deliver HR reports, update systems with HR data, etc
• Responsible for local (Israel) HR Operations for the CX organization.
• Lead and support HR projects/programs as needed.

Have you got what it takes?

• Operational & analytical skills - 3 years' experience in HR operations and people analytics, preferably in a global organization.
• Ability to manage time and multiple commitments/projects simultaneously. 
• High proficiency with Microsoft Office applications, primarily Excel – a MUST
• Including charting, functions, pivot tables, VLOOKUP’s etc.
• Experience of working with BI tools such as Power BI - preferred
• Experience working in a data or technology focused position, with preference given to database or reporting jobs. 
• Experience with UX/UI and data visualization techniques.
• Proficiency in Statistics, R, Python or other analytics experience preferred.
• Problem-solving savvy
• Self-motivated & strong interpersonal and communication skills
• Ability to work collaboratively as well as independently, with proven ability to form strong partnerships with key stakeholders (international contacts, internal peers, and clients)
• Willingness and ability to work in a fast-paced environment
• Excellent communication skills – English and Hebrew
• This position works closely with the US team, so a later schedule is required.
• Education: BA or B.S

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  9717
Reporting into: Vice President, Human Resources
Role Type: IC

 #LI-Hybrid

So, what’s the role all about?

The Director of M&A and Corporate Development will play a key role in generating, managing and executing on mergers, acquisitions and select strategic deals.
This position will report to NiCE VP, Head of M&A

How will you make an impact? 

• Partner with executive management and key stakeholders from different business units to craft, set and drive NiCE M&A priorities and thinking.
• Lead engagement with companies across a broad range of eco-systems, markets and geographies  
• Identify, engage and create pipeline of non-organic growth opportunities and projects
• Manage the entire M&A process, from the first approach till deal completion, including: deal structuring, financial analysis, due diligence, modeling, valuation, legal documentation, and PMI planning
• Manage and work with cross-function and cross-discipline teams (internal and external) including product and technology, operations, legal, sales, finance and others

Have you got what it takes?

• Top university graduate in a relevant discipline
• 7+ years’ 'hands on' experience in M&A, corporate development, or investments (preferably in technology sectors)
• Demonstrated ability to think strategically and creatively while applying sound business judgment and strong quantitative analysis skills
• Strong interpersonal skills with ability to build and maintain a network of relationships which facilitate deal flow
• Proactive, self-starter who can excel in a fast-paced, highly demanding and fluid and uncertain environment
• Excellent oral and written skills to communicate complex issues and influence others internally and externally

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10664
Reporting to: Vice President, Head of M&A
Role Type: Director

#LI-LP1

#LI-Hybrid

So, what’s the role all about?

We are seeking a Senior Automation Engineer to lead the enterprise-scale design and implementation of a modern test automation platform built on Playwright.
This role is ideal for a senior engineer who has successfully led a Selenium-to-Playwright migration in a large organization and understands both the technical and organizational challenges of modernizing automation at scale.
You will define enterprise-wide standards, build scalable automation infrastructure, and drive quality transformation across multiple engineering teams.

How will you make an impact?

• Architect and standardize a scalable Playwright framework for multi-team adoption.
• Lead and execute the migration strategy from Selenium to Playwright.
• Define enterprise automation standards, including:
• Async programming best practices
• Modern locator and test design patterns
• Test isolation and reliability strategies
• CI/CD integration and pipeline optimization
• Optimize execution performance, stability, and parallelization at scale.
• Design automation infrastructure including reporting, observability, and test analytics.
• Partner with engineering leadership to embed automation into the SDLC.
• Mentor engineers and act as the technical authority for automation strategy.

Have you got what it takes?

• 5+ years in test automation engineering.
• Demonstrated experience leading Playwright automation initiatives within mid-to-large enterprise environments.
• Experience designing full-stack automation (UI + API).
• Experience building and scaling automation frameworks used by multiple teams.
• Deep understanding of test architecture, CI/CD systems, and distributed testing strategies.
• Demonstrated leadership in driving engineering standards and cross-team adoption.
• Excellent documentation and communication skills.

What Would Make You Stand Out?

• Proven experience leading Selenium-to-Playwright migration.
• Experience with CI/CD technologies (Jenkins etc.) 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10310
Reporting into: Group Lead, Engineering
Role Type: Individual Contributor

#LI-Hybrid

About NiCE Actimize:

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

So, what’s the role all about?

NiCE is seeking a highly strategic and commercially driven Pricing Strategy Manager to shape the evolution of our global pricing and monetization strategy, with a strong focus on AI-led offerings and next-generation SaaS business models.

As AI and consumption-based economics redefine enterprise software, pricing has become a core strategic lever. This role will help define how we package, position, and monetize AI capabilities, subscription models, and usage-based services - ensuring alignment with market trends, competitive dynamics, and long-term growth objectives.

This is a high-impact, executive-facing role focused on defining direction.

How will you make an impact?

Strategic Pricing & Monetization

• • Define global pricing and packaging strategy across the NiCE CXone portfolio
  • Architect monetization pricing models for AI capabilities
  • Develop scalable frameworks for subscription, hybrid, and value-based pricing

Market & Competitive Strategy

• • Benchmark pricing, packaging, and monetization models across global competitors
  • Identify strategic differentiation opportunities
  • Translate customer and market insights into pricing strategy recommendations

Executive Partnership & Influence

• • Partner with global executive stakeholders across Product, Sales, Finance, and Strategy
  • Present pricing direction, scenarios, and trade-offs to senior leadership
  • Lead strategic discussions on AI monetization, growth acceleration, and commercial positioning
  • Provide data-driven recommendations that shape long-term commercial decisions

Financial & Strategic Modeling

• • Build advanced revenue and margin simulations to assess pricing scenarios
  • Evaluate growth vs. margin trade-offs
  • Analyze elasticity, segmentation, and long-term revenue impact

Have you got what it takes?

• 6–10+ years of experience in Pricing Strategy, Monetization Strategy, Corporate Strategy, or top-tier consulting
• Experience in SaaS / enterprise software; AI monetization or usage-based pricing experience strongly preferred
• Proven experience defining pricing strategy at a global level
• Strong analytical and financial modeling capabilities
• Experience presenting strategic recommendations to executive leadership
• Deep commercial intuition and structured problem-solving skills. 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10307
Reporting to: Director, Product Management, Platform, CX
Role Type: IC

#LI-LP1

#LI-Hybrid

So, what’s the role all about?

NiCE is looking for a highly motivated Senior Software Engineer to join our group. In this role, you will design and develop large-scale, cloud-native systems that power the global NiCE CXone platform.

Beyond building scalable services, we are looking for engineers who embrace AI-augmented development, leverage modern coding agents, and continuously optimize engineering workflows using tools such as Claude Code, GitHub Copilot, and other AI-driven assistants.

You will work in a fast-paced, cloud-first environment where ownership, technical excellence, and intelligent automation are part of everyday engineering.

How will you make an impact?

• Quickly onboard to existing systems and become productive in a complex domain
• Design, implement, and maintain automation and test frameworks using AWS\Azure technology
• Build and evolve performance and scalability solutions
• Lead tasks end-to-end, including coordination across R&D, QA, DevOps, and other teams
• Drive technical initiatives independently, from requirements to delivery
• Analyze system behavior, troubleshoot issues, and lead root-cause analysis
• Improve reliability, performance, and maintainability of existing components
• Integrate solutions into CI/CD pipelines
• Leverage AI tools to improve coding efficiency, quality, and productivity
• Collaborate closely with architects and peers to evolve system design
• Apply AI-powered coding tools to accelerate development and improve code quality
• Leverage coding agents and AI workflows to optimize design decisions, refactoring, testing, and documentation
• Contribute to engineering best practices and continuously improve development velocity and reliability

Have you got what it takes?

• BSc in Computer Science / Software Engineering or equivalent
• 4+ years of professional software development experience
• Demonstrable daily use of AI coding assistants (Copilot, Claude Code) 
• Integrate AI APIs and tooling (LLMs, agents, retrieval systems) into product features and internal tooling 
• Strong hands-on experience in Java / Type Script
• Experience working with cloud platforms (AWS \ Azure)
• Strong understanding of software design principles and distributed systems
• Excellent debugging and problem-solving skills
• Experience working in Agile development environments
• Fluent English (written and spoken)

You will have an advantage if you also have:

• Experience designing microservices architectures
• Contributions to open-source projects or technical publications
• Experience solving complex, high-scale engineering challenges

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10198
Reporting to: Group Lead, Engineering, Recording
Role Type: IC

#LI-LP1

#LI-Hybrid

So, what’s the role all about?

We are seeking a Senior Automation Engineer to lead the enterprise-scale design and implementation of a modern test automation platform built on Playwright.
This role is ideal for a senior engineer who has successfully led a Selenium-to-Playwright migration in a large organization and understands both the technical and organizational challenges of modernizing automation at scale.
You will define enterprise-wide standards, build scalable automation infrastructure, and drive quality transformation across multiple engineering teams.

How will you make an impact?

• Architect and standardize a scalable Playwright framework for multi-team adoption.
• Lead and execute the migration strategy from Selenium to Playwright.
• Define enterprise automation standards, including:
• Async programming best practices
• Modern locator and test design patterns
• Test isolation and reliability strategies
• CI/CD integration and pipeline optimization
• Optimize execution performance, stability, and parallelization at scale.
• Design automation infrastructure including reporting, observability, and test analytics.
• Partner with engineering leadership to embed automation into the SDLC.
• Mentor engineers and act as the technical authority for automation strategy.

Have you got what it takes?

• 5+ years in test automation engineering.
• Demonstrated experience leading Playwright automation initiatives within mid-to-large enterprise environments.
• Experience designing full-stack automation (UI + API).
• Experience building and scaling automation frameworks used by multiple teams.
• Deep understanding of test architecture, CI/CD systems, and distributed testing strategies.
• Demonstrated leadership in driving engineering standards and cross-team adoption.
• Excellent documentation and communication skills.

What Would Make You Stand Out?

• Proven experience leading Selenium-to-Playwright migration.
• Experience with CI/CD technologies (Jenkins etc.) 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10310
Reporting into: Group Lead, Engineering
Role Type: Individual Contributor

#LI-Hybrid

About NiCE Actimize:

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

So, what’s the role all about?

How will you make an impact?  

• Lead end‑to‑end research initiatives across NLP, Vision, and multimodal modeling, with a strong focus on LLM‑based and agentic‑AI systems. 

• Architect, prototype, and evaluate singleagent and multiagent systems, including planning, tool use, memory, and orchestration.  

• Establish and own best practices for safe, controllable, and scalable AI agents, including evaluation frameworks, guardrails, fallback strategies, and observability.  

• Act as a technical authority on LLM and agentic systems, guiding architectural decisions, evaluation strategies, and engineering tradeoffs.  

• Define rigorous offline and online evaluation strategies (KPIs, A/B testing, cost/performance tradeoffs) grounded in realworld constraints.  

• Deliver select research components at production quality and partner closely with productization teams to harden and deploy endtoend solutions.  

• Mentor researchers and data scientists, raising the bar for technical rigor, engineering quality, and applied research impact.  

• Communicate complex findings and risks clearly to crossfunctional stakeholders and leadership. 

• Stay at the forefront of AI research, contributing to the team’s agentic‑AI roadmap and long‑term research vision and help set teamwide standards and guidelines.  

Have you got what it takes?

• Skills-first profile with proven, hands‑on impact in applied AI. (Formal degrees welcome but not required.) 

• Strong Demonstrated experience building production‑grade AI agents that perform multi‑step reasoning and tool‑based actions (e.g., tool invocation, planning, memory). 

• Mandatory: Experience with agent frameworks/orchestration layers or custom agent runtimes (e.g., LangGraph/LangChain, semantic routers, workflow engines, or in‑house frameworks). 

• Strong practical expertise with LLMs (AWS Bedrock or similar platforms), including evaluation, prompt/program design, and safety patterns. 

• Strategic problem-solving leadership: You proactively shape ambiguous business questions into well-defined  analytical goals, challenge underlying assumptions, and ensure the work is focused on the problems with the highest impact.  

• Bar‑setting analytical rigor—applied pragmatically: You anticipate bias, confounders, and risks of misinterpretation early, apply the right level of methodological rigor for the decision at hand, and help others distinguish between “theoretically perfect” and “fit for purpose.” 

• Efficient, scalable thinking: You balance depth with speed, favor simple and robust solutions over unnecessary complexity, turn one‑off analyses into reusable insights, and help the organization avoid reinventing or over‑engineering solutions. 

• Track record of translating research into reliable systems in partnership with engineering/product teams. 

• Proficiency in Python and modern ML/DL libraries; strong AI engineering skills (clean architecture, testing, CI/CD, observability), as well as familiarity with HuggingFace or similar model ecosystems and open‑source tooling. 

• Experience applying GenAI to DS workflows (LLM‑as‑a‑judge, synthetic data generation, weak labeling, automated eval). 

• Excellent communication and mentoring skills; fluency in English. 

You will have an advantage if you also have:

• Experience with multi‑agent systems, reinforcement learning, or policy optimization for agent control. 

• Expertise in multimodal or vision‑based deep learning. 

• Operating experience with cloud ML at scale (AWS or equivalent). 

• Leading/mentoring globally distributed teams. 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 10398

Reporting into: Group Lead, Data Science, CX

Role Type: Individual Contributor

So, what’s the role all about? 

At NICE Actimize, we are making the world a better place by ensuring that all consumers’ financial transactions are safe. To achieve this goal, we are seeking an experienced Product Owner focused on the Analytics domain of our X‑Sight platform. This role owns the execution and iterative improvement of capabilities to achieve the analytics vision—including risk scoring, detection model development, insights frameworks, and analytical workflows that support Financial Crime and Compliance outcomes. The Analytics Product Owner will define and prioritize requirements that elevate decisioning accuracy, expand analytical coverage, increase explainability, and improve model and rule operationalization. You will work closely with Data Science, Engineering, Cloud Ops, Customer Success, and cross‑product stakeholders to deliver reliable, scalable, and innovative analytics capabilities across our multi‑tenant SaaS platform—ensuring they meet the expectations of a modern FCC analytics ecosystem.

How will you make an impact?  

• Define and refine the roadmap and backlog for the Analytics domain.
• Translate market needs and requirements into clear epics, features, and user stories.
• Partner with Data Science and Engineering to design and deliver analytics capabilities.
• Enhance model lifecycle management, versioning, and monitoring workflows.
• Collaborate with Cloud Ops to ensure scalability, cost‑efficiency, and reliability.
• Establish KPIs, monitoring signals, and quality checks for analytics reliability.
• Work with Support and SMEs to reduce friction and improve analytical clarity.
• Contribute to documentation, demos, and enablement for analytics enhancements.
• Ensure alignment with multi‑tenant SaaS architecture and governance models.
• Collaborate cross‑functionally to deliver new analytic innovations.

Have you got what it takes?  

• 5+ years of product ownership experience in SaaS or analytics products.
• Technical background in CS, Engineering, or Data Science.
• Experience with multi‑tenant SaaS.
• Strong understanding of analytics frameworks and ML operationalization.
• Ability to navigate complex technical discussions.
• Excellent communication and documentation skills.

You will have an advantage if you also have:

• Experience with financial crime analytics or compliance solutions.
• Knowledge of model validation, explainability, or governance frameworks.
• Exposure to big‑data processing frameworks (Spark, Flink, etc.).

What’s in it for you? 

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

Requisition ID: 10184
Reporting into: Senior Director, Product Management, Actimize
Role Type: Individual Contributor 

So, what’s the role all about?

We’re seeking a high‑impact Controller to join our Corporate Finance team. This role is ideal for someone who wants to deepen their accounting expertise while taking an active role in M&A execution and financial integration across a global tech environment. You’ll work closely with the Director of Finance, senior finance leaders, Corporate Development, and cross‑functional teams worldwide

How will you make an impact?

M&A

• • Support financial due diligence, working capital analysis, and risk assessment.
  • Participate in purchase accounting (ASC 805), including valuations, opening balance sheets, and post‑close adjustments.
  • Assist in integrating acquired entities into NICE’s financial processes, systems, controls, and accounting policies.
  • Identify financial and operational gaps during integrations and help implement AI‑enhanced processes where relevant.

Corporate Accounting & Close

• • Execute month‑end and quarter‑end close activities with accuracy and timeliness.
  • Prepare and review journal entries, reconciliations, and supporting schedules.
  • Support consolidation activities and corporate reporting deliverables.
  • Collaborate with internal teams and external auditors on audit requests and SOX compliance.
  • Leverage AI‑driven tools and workflows to streamline close processes and improve accuracy.

Technical Accounting & Process Excellence

• • Support the preparation of technical accounting memos for complex transactions and new initiatives, including those involving AI‑enabled processes or systems upgrades.
  • Apply strong US GAAP knowledge to M&A‑related and other non‑routine accounting matters.
  • Identify opportunities to enhance efficiency in corporate accounting through automation, AI tools, and process redesign.

Cross‑Functional Partnership

• • Collaborate with FP&A, Legal, Tax, IT, and global Controllers on M&A, integrations, and corporate-level deliverables.
  • Provide financial insights and analysis to support strategic decision‑making.
  • Ensure consistency and high‑quality execution across global teams and processes.

Have you got what it takes?

• • Bachelor’s degree in Accounting Finance or a related field
  • CPA required (Big Four background strongly preferred)
  • 3–6 years of experience in high‑tech/SaaS.
  • M&A experience (due diligence, purchase accounting, integration) preferred.
  • Strong US GAAP knowledge and familiarity with global reporting environments.
  • Advantage: experience with Workday Finance or NetSuite.
  • Comfortable working with AI‑driven tools or eager to adopt them.
  • Excellent analytical, organizational, and communication skills.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10386
Reporting to: Head of Corporate Accounting
Role Type: IC

#LI-Hybrid

Senior IT Support Specialist

So, what’s the role all about? 

We're looking for an experienced Senior IT Support Specialist to join our local IT team in Israel, supporting a hybrid Mac and Windows environment and managing regional A/V solutions. You'll work independently within our ticketing system to manage your workflow, while collaborating with global IT teams to maintain high service levels across the organization. This is a hands-on, hybrid role that requires solid technical skills, professional maturity, and a strong service mindset.

How will you make an impact?  

Incident, Problem & Request Management

You'll serve as L2 support for technical issues across a mixed Mac and Windows environment, with occasional L3 involvement in your areas of expertise. This includes independently managing incidents, service requests, and problems in ServiceNow from intake through resolution. You'll perform root cause analysis on recurring and high-impact issues to drive permanent fixes, maintain SLA adherence, and execute Move, Add, Change (MAC) activities such as workstation setup, onboarding/offboarding, desk moves, and hardware refreshes.

A/V & Conferencing Support (Israel Region)

You'll ensure the operational readiness of meeting rooms and collaboration systems across our Israel offices. That means supporting Poly, Cisco, Logitech, and Microsoft Teams Rooms hardware — displays, controllers, switchers, codecs, and networked A/V components. You'll manage high-visibility events including town halls, executive meetings, webinars, and training sessions, and proactively monitor A/V systems to minimize downtime.

Process Improvement & Automation

You'll look for opportunities to streamline IT operations through scripting, automation, and AI-driven tools. We value practical, measurable improvements — things like automated provisioning workflows, self-service solutions, or proactive alerting systems.

Inventory & Asset Management

You'll manage day-to-day IT asset and inventory operations — tracking, receiving, and distributing laptops (Mac and PC), peripherals, A/V equipment, and accessories across the hardware lifecycle.

Have you got what it takes? 

• 5+ years of experience in IT Support, Workplace Technology, or Service Operations, with at least 3 years in a large-scale enterprise environment (1,000+ employees, multi-site or global operations)
• Relevant industry certifications (e.g., CompTIA, ITIL, Microsoft, Jamf, Cisco, or similar)
• Hands-on experience with ServiceNow (Incident, Request, and Asset modules)
• Proven experience with enterprise A/V and conferencing technologies
• Strong Mac and Windows configuration and troubleshooting skills — you should be able to explain why something broke, not just what broke
• Solid understanding of networking fundamentals (LAN/WAN, Wi-Fi, IP addressing, DNS, DHCP)
• Experience with endpoint management across Windows, macOS, and Linux
• Familiarity with inventory and asset lifecycle management practices
• Experience supporting executive-level users in a global tech or enterprise software company
• Scripting skills (PowerShell, Bash, Python) applied to operational automation
• Experience with MDM platforms (Jamf, Intune, or similar)
• Familiarity with Zero Trust or modern endpoint security frameworks

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  9804
Reporting into: Team Lead, IT Technical Support
Role Type: IC

#LI-Hybrid

So, what’s the role all about?

How will you make an impact?  

• Lead end‑to‑end research initiatives across NLP, Vision, and multimodal modeling, with a strong focus on LLM‑based and agentic‑AI systems. 

• Architect, prototype, and evaluate singleagent and multiagent systems, including planning, tool use, memory, and orchestration.  

• Establish and own best practices for safe, controllable, and scalable AI agents, including evaluation frameworks, guardrails, fallback strategies, and observability.  

• Act as a technical authority on LLM and agentic systems, guiding architectural decisions, evaluation strategies, and engineering tradeoffs.  

• Define rigorous offline and online evaluation strategies (KPIs, A/B testing, cost/performance tradeoffs) grounded in realworld constraints.  

• Deliver select research components at production quality and partner closely with productization teams to harden and deploy endtoend solutions.  

• Mentor researchers and data scientists, raising the bar for technical rigor, engineering quality, and applied research impact.  

• Communicate complex findings and risks clearly to crossfunctional stakeholders and leadership. 

• Stay at the forefront of AI research, contributing to the team’s agentic‑AI roadmap and long‑term research vision and help set teamwide standards and guidelines.  

Have you got what it takes?

• Skills-first profile with proven, hands‑on impact in applied AI. (Formal degrees welcome but not required.) 

• Strong Demonstrated experience building production‑grade AI agents that perform multi‑step reasoning and tool‑based actions (e.g., tool invocation, planning, memory). 

• Mandatory: Experience with agent frameworks/orchestration layers or custom agent runtimes (e.g., LangGraph/LangChain, semantic routers, workflow engines, or in‑house frameworks). 

• Strong practical expertise with LLMs (AWS Bedrock or similar platforms), including evaluation, prompt/program design, and safety patterns. 

• Strategic problem-solving leadership: You proactively shape ambiguous business questions into well-defined  analytical goals, challenge underlying assumptions, and ensure the work is focused on the problems with the highest impact.  

• Bar‑setting analytical rigor—applied pragmatically: You anticipate bias, confounders, and risks of misinterpretation early, apply the right level of methodological rigor for the decision at hand, and help others distinguish between “theoretically perfect” and “fit for purpose.” 

• Efficient, scalable thinking: You balance depth with speed, favor simple and robust solutions over unnecessary complexity, turn one‑off analyses into reusable insights, and help the organization avoid reinventing or over‑engineering solutions. 

• Track record of translating research into reliable systems in partnership with engineering/product teams. 

• Proficiency in Python and modern ML/DL libraries; strong AI engineering skills (clean architecture, testing, CI/CD, observability), as well as familiarity with HuggingFace or similar model ecosystems and open‑source tooling. 

• Experience applying GenAI to DS workflows (LLM‑as‑a‑judge, synthetic data generation, weak labeling, automated eval). 

• Excellent communication and mentoring skills; fluency in English. 

You will have an advantage if you also have:

• Experience with multi‑agent systems, reinforcement learning, or policy optimization for agent control. 

• Expertise in multimodal or vision‑based deep learning. 

• Operating experience with cloud ML at scale (AWS or equivalent). 

• Leading/mentoring globally distributed teams. 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

Requisition ID: 10398

Reporting into: Group Lead, Data Science, CX

Role Type: Individual Contributor

So, what’s the role all about?

NiCE enables organizations to address today’s consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud customer experience platform.

CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at scale.

We are looking for a Lead DevOps Engineer to join our CSA Infrastructure group. In this role, you will take a technical leadership position, driving the design, scalability, security, and operational excellence of our cloud platforms, while mentoring engineers and shaping DevOps best practices across teams.

How will you make an impact?

• Lead the design, evolution, and operation of large-scale cloud infrastructure on AWS and Azure, ensuring high availability, security, resilience, and cost efficiency
• Drive Infrastructure as Code (IaC) strategy and quality, ensuring consistency, reusability, and maintainability across environments and development groups
• Act as a technical authority for troubleshooting complex production issues and leading root-cause analysis
• Collaborate closely with development, QA, security, and product teams to align infrastructure with business and product needs
• Mentor and guide DevOps engineers, fostering a culture of ownership, learning, and continuous improvement
• Lead initiatives around observability, monitoring, alerting, and incident response
• Proactively identify risks, technical debt, and optimization opportunities
• Evaluate, introduce, and scale new tools, technologies, and AI-driven automation to improve efficiency and reliability

Have you got what it takes?

• BSc in Computer Science, Computer Engineering, Software Engineering, or equivalent practical experience
• 6+ years of hands-on experience as a DevOps Engineer
• Deep expertise with AWS services (Azure experience is a strong advantage)
• Strong programming and scripting skills (Python, groovy)
• Extensive experience with Infrastructure as Code (CDK / CloudFormation / Terraform)
• Strong experience designing and operating CI/CD platforms (GitHub Actions, Jenkins, etc.)
• Solid understanding of cloud-native architectures, containerized workloads, and distributed systems
• Hands-on experience with monitoring, logging, alerting, and observability platforms (Grafana and Prometheus)
• Solid hands-on experience working with Linux environments, including system troubleshooting, performance tuning, and operational best practices
• Strong understanding of security, encryption, and compliance best practices

You will have an advantage if you also have:

• Strong ownership mindset with end-to-end responsibility
• Natural technical leader and mentor
• Excellent collaboration and communication skills
• Ability to influence architecture and best practices across teams
• Proactive, self-driven, and comfortable operating in ambiguity
• Strong problem-solving and decision-making abilities
• Global mindset and fluent communication in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9811
Reporting to: Group Lead, DevOps, CSA, CX
Role Type: IC

#LI-Hybrid

So, what's the role about?

NiCE is a global leader in AI powered cloud platforms serving more than 25,000 customers worldwide.

We are seeking an exceptional Director of Finance to lead both finance and Corporate Controllership and M&A responsibilities.

This high impact role is ideal for a finance leader experienced in complex transactions, technical accounting, and global reporting within a fast growing SaaS environment.

How will you make an impact?

Corporate Accounting, SEC Reporting and Technical Projects

• Lead and oversee all SEC reporting including quarterly and annual filings ensuring accuracy, completeness, and compliance with US GAAP and SOX
• Own the global month end and quarter end close process ensuring high quality and timely reporting across worldwide entities
• Maintain and enhance the Group Accounting Policy including implementation of new accounting standards across the organization
• Lead complex accounting initiatives including new standards, system implementations, policy enhancements, and audit related requests
• Partner with the Global Tax team on tax accounting matters including quarterly and annual tax provisions, uncertain tax positions, and tax-related disclosures.
• Support SOX activities internal control improvements and automation initiatives
• Oversee strategic accounting analyses across global entities
• Partner with IT on process automation and system improvements utilizing Workday Financials AI supported analytics and other finance systems
• Present financial insights risks and recommendations to senior leadership

Mergers and Acquisitions

• Lead the finance workstream across the full M&A lifecycle including due diligence, purchase accounting, integration, and post-acquisition financial governance
• Partner with Corporate Development and Legal on deal structuring, financial modeling, and accounting considerations
• Drive post-merger integration across processes, systems, controls, and reporting
• Assess synergies, operational impacts, and key risks of acquisition targets

Cross Functional Collaboration

• Partner with business leaders to support financial governance operational alignment and data integrity
• Collaborate with FP&A, Tax, Legal, HR ,IT and Operations on strategic initiatives
• Support transformation initiatives including AI enabled finance capabilities

Have you got what it takes?

• Bachelor’s degree in Accounting Finance or a related field
• CPA required (Big Four background strongly preferred)
• 8+ years of progressive experience in corporate finance accounting preferably within SaaS industry
• 4+ years of proven management experience in global complex environments
• Direct M&A experience including due diligence purchase accounting and integration
• Strong knowledge of US GAAP, consolidation ,SEC reporting and technical accounting
• Experience owning and driving a global month end close process
• Experience with Workday Finance and NetSuite is an advantage
• Ability to lead cross functional initiatives and influence executive stakeholders
• Excellent analytical organizational and communication skills
• Experience with AI driven finance tools analytics or automation is a strong advantage

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10346
Reporting to: Head of Corporate Accounting
Role Type: Director

#LI-Hybrid

So, what’s the role all about?

NiCE is looking for a Talent Acquisition professional to take ownership of the end-to-end recruitment process, drive talent strategy, and attract top candidates.
In this role you will lead and own the recruitment process for some of the Israel based divisions. Partnering with the business leaders and HRBP, assessing candidates as well as providing a professional and positive candidate experience.

This is an amazing opportunity for a passionate TA Partner. If you are like us – energized by fast pace, high standards, new challenges alongside sweeping achievements – this is the team for you, we love it when someone new joins the excitement!  

How will you make an impact?

• Owning and Leading End to End recruiting process, leading NiCE Talent Acquisition agenda and best practices
• Maintaining relationship with candidates and be the face of the company, ensuring top notch candidate experience
• Leading sourcing strategy. Proactively source talent and continuously enhance and diversify sourcing methods
• Establish strong working relationships with senior leaders, hiring managers, International HR and the recruiting team
• Work on recruiting initiatives and help embed these into the business. For example, social media and network events; Internal mobility and Employee referral campaigns, interview techniques and candidate experience

Have you got what it takes?

• An over-achiever that must excel at anything they do.
• Data driven, methodical, organized, and fast.
• Creative problem solver.
• A candidate charmer.
• A Wiz at sourcing.
• Highly motivated, KPI driven, love to succeed and be recognized for it properly.
• Skilled recruiter with 2+ years recruiting and sourcing in house for tech/software.
• Company
• Experienced in a global company

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 10538

Reporting into: Director, Talent Acquisition.

Role Type: Individual Contributor

#LI-Hybrid

So, what’s the role all about?

NiCE is looking for a Senior Product Manager – AI to lead the definition and hands‑on creation of AI‑native, market‑leading Customer Experience solutions.

In this role, you will own innovative AI capabilities across the NiCE CX platform, shaping how AI understands customer interactions, guides human agents, and automates outcomes at enterprise scale. You will have the opportunity to personally design, prototype, and validate AI‑driven product experiences. 

You will be responsible for building the next generation of AI‑powered CX solutions—not just features, but intelligent systems and working prototypes—while maintaining NiCE’s standards for security, governance, and enterprise readiness.

This is a highly hands‑on product role, ideal for a PM who enjoys building, experimenting, and turning ideas into tangible product artifacts quickly.

How will you make an impact?  

• Identifying real market and customer problems through research, data analysis, and direct customer engagement—and rapidly turning insights into working product prototypes

• Driving AI‑first product strategy, ensuring that AI is designed as a foundation for outcomes, not just an add‑on feature

• Using prototypes as a core decision‑making tool—to explore solutions, de‑risk complexity, and accelerate time‑to‑value

• Delivering clear, actionable roadmaps and strategic plans that are grounded in validated product concepts, not assumptions
• Championing customer experience excellence through experimentation, iteration, and feedback‑driven improvements
• Collaborating in a truly cross‑functional environment, where product, engineering, and data teams work as one
• Leading data‑driven decision making, using analytics, experimentation, and model performance insights to guide priorities and trade‑offs
• Helping NiCE stay ahead of the market by bringing innovation, speed, and hands‑on AI fluency into everything we build

If you’re excited about building AI products—not just defining them, and want to shape the future of CX with real impact, this is the role for you.

Have you got what it takes?

• 5+ years of software product management experience, delivering enterprise‑grade cloud and/or on‑prem solutions
• Proven hands‑on experience working on AI‑powered, data‑driven, or automation‑centric products

• Strong technical understanding, with the ability to personally prototype solutions and work deeply with engineering and data science teams
• Experience influencing decisions across multiple global stakeholders and functions
• Strong analytical and problem‑solving skills, with a bias toward outcomes and execution
• Experience translating concepts and ideas into concrete product artifacts (prototypes, flows, experiments, validation plans)
• Excellent communication skills—able to engage effectively from executive leadership to individual contributors
• Ability to manage multiple initiatives in parallel and thrive in a fast‑paced environment
• Comfortable working directly with customers and partners, including in high‑pressure situations
• Willingness to travel globally
• Bachelor’s degree in a technical discipline (Computer Science, Engineering, or similar)

You will have an advantage if you also have:

• Hands‑on experience using GenAI tools for prototyping, discovery, experimentation, or productivity

• Experience in Customer Experience, Contact Center, CCaaS, WEM, or enterprise SaaS platforms
• Knowledge of AI/ML concepts, including model behavior, evaluation, and lifecycle considerations
• Experience with cloud architectures (AWS, Azure, or GCP)
• Familiarity with IP telephony, recording, compliance, or regulated enterprise environments

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 
Reporting to: Vice President, Head of Product Line, Recording & QM, WE, CX
Role Type: IC

#LI-Hybrid

So, what’s the role all about?

As a Group Leader, you will join a high-performing engineering team, driving the development of the next generation of CXone Performance Management (PM).
Your role will involve leading end-to-end development engineers, while ensuring smooth, high-quality product deliveries. You’ll also be accountable for supporting our existing PM customers.
The role demands both strategic and detailed thinking as the product encompasses numerous micro services, AI agents and interfaces. You’ll need to create and execute development plans while maintaining a deep technical understanding of enterprise-grade product development, with an emphasis on customer experience and cloud technologies.

How will you make an impact?

• Lead a scrum team (5-6 engineers) to deliver end-to-end product capabilities.
• Collaborate closely with Product Management, Architects, Operations, and Customer Success teams to align on objectives and product vision.
• Take full responsibility for the entire software development life cycle, from concept to deployment.
• Oversee the design, implementation, and quality of the product to ensure high standards.
• Foster a culture of innovation, shaping the product's future by influencing its vision and encouraging creative solutions.
• Enforce strong decision-making processes while ensuring clarity and alignment across all stakeholders.
• Foster positive and productive relationships across teams, promoting a culture of collaboration.
• Guide and support the development team to independently resolve complex technical challenges within tight deadlines.
• Facilitate the technical and career development of team members through mentorship, training, and growth opportunities.
• Serve as the primary technical point of contact, ensuring seamless communication and technical clarity across teams.

Have you got what it takes?

• Bachelor’s or Master’s degree in Computer Science or a related field.
• The role includes approximately 50% practical coding contributions.
• 8+ years of industry experience in R&D, with at least 3 years leading a high-performing team (10+ engineers) in a software product development environment.
• Extensive experience with modern Agentic coding practices and Agile methodologies as majority of our code is developed by AI.
• Mastery of the full development life cycle – from planning and design to implementation, testing, and deployment.
• Experience in mentoring team members and fostering their professional growth.
• Experience in developing enterprise-grade software products that integrate seamlessly with other systems.
• Exceptional interpersonal skills, with a passion for influencing and cooperating with peers.
• High proficiency in English (both verbal and written), with experience in communicating effectively within a global organization.
• Knowledge of AWS services and architecture is a significant advantage.
• Self-motivated with a proactive, can-do attitude toward tackling challenges.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10361
Reporting to: Senior Director, Engineering
Role Type: Group Lead

#LI-LP1

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So, what’s the role all about? 

We are looking for a Senior Software Engineer to join the Data Repositories team, part of the Actimize NXT Gen PaaS/SaaS engineering group. In this role, you will design and build core backend services and data infrastructure powering Actimize’s cloud native financial crime solutions. 

Our next generation platform is being built from the ground up on AWS and will serve developers, data engineers, and data scientists at the world’s leading financial institutions. This is a unique opportunity to shape foundational platform components, influence architecture, and work with cutting-edge cloud and data technologies at scale. 

How will you make an impact?  

• Lead, design, and implement backend/datacentric components for a cloud native platform on AWS.
• Own end-to-end delivery: from requirements and architecture to coding, testing, deployment, and monitoring.
• Build robust, scalable, and observable services used across the Actimize NXT Gen ecosystem.
• Be a technical authority within the team: guide design discussions, perform code reviews, mentor developers.
• Troubleshoot complex issues across distributed systems, data stores, and microservice architectures.
• Drive innovation: evaluate new AWS services, frameworks, and data technologies; introduce improvements proactively.
• Collaborate in an Agile environment with product managers, architects, DevOps, and cross functional engineering teams.
• Ensure high availability, performance, and enterprise grade quality across components you own. 

Have you got what it takes?  

• BSc/BA in Computer Science or equivalent.
• 6+ years of experience with Java or similar JVM/OOP languages.
• Strong experience with AWS services (e.g., DynamoDB, EKS, IAM, S3, Lambda).
• Solid understanding of system architecture, design patterns, and building complex distributed systems.
• Handson experience with relational (PostgreSQL) and NoSQL databases (MongoDB, Cassandra, Redis, etc.).
• Practical experience building and maintaining production cloud services. 

You will have an advantage if you also have:

• Familiarity with data streaming or big data technologies such as Kafka, Flink, or Spark.
• Experience building microservices using Spring Boot, Docker/containers, and Kubernetes.
• Exposure to DevOps practices and tools (CI/CD pipelines, Jenkins, Terraform, Helm).
• Background in SaaS product development.
• Comfort using AI-based tools to speed up development and testing (such as GitHub co-pilot, Claude,). 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10362
Reporting into: Group Lead, Engineering, Actimize 
Role Type: Individual Contributor

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About NICE Actimize:

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

So, what’s the role all about?

NiCE enables organizations to deliver effortless, consistent, and personalized digital-first experiences through CXone, the world’s leading cloud customer experience platform.

We are looking for a Revenue Accountant to join our Corporate Finance team. In this role, you will review and process revenue recognition in accordance with US GAAP / ASC 606, manage revenue-related activities from booking to recognition, collaborate with global stakeholders to support forecasting for regions and business units, preparing analytical analysis and other Quarter close related tasks.

How will you make an impact?

• Serve as part of the Corporate Finance team, reviewing, managing, and processing revenue recognition in alignment with US GAAP 606 standards.
• Actively managing the revenue cycle from booking to recognition, collaborating with various departments within NICE’s global organization.
• Support regions and business units in forecast.
• Coordinate closely with Corporate Finance on accounting tasks and quarterly close activities.
• Preparing analytical analysis

Have you got what it takes?

• B.A. in Accounting
• Ccertified Public Accounted (CPA)
• Proven expertise in ASC 606 /IFRS 15 for revenue recognition & proven experience with reviewing contracts to assess revenue recognition implications (Advantage)
• Strong English communication skills with excellent interpersonal abilities.
• Multitasker, collaborative, and motivated to make an impact.
• Big 4 audit firms Experience.
• Familiarity with High tech business.
• Strong Excel skills and experience with ERP and revenue systems (e.g., Oracle/RevPro) and Power BI (advantage)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10231
Reporting to: Team Lead, Controller, Revenue
Role Type: IC

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