Role Purpose

The Regional Credit and Collection Manager is responsible for managing an Americas debtor ledger, ensuring timely collection of outstanding invoices, minimizing credit risk, and fostering strong relationships with customers and internal stakeholders. This role is critical to maintaining healthy cash flow and supporting the overall financial stability of the organization.

Key Responsibilities

Skills & Experience Required

Qualifications

Key Competencies

So what is the role all about?

The Director of Revenue will lead global revenue recognition and strategy across a diversified portfolio, including SaaS (subscription and usage-based models), professional services, and perpetual license sales. This role will ensure compliance with ASC 606, drive accurate revenue recognition and forecasting, oversee SSP establishment, and partner cross-functionally to enable scalable, predictable, and profitable growth. This is an accounting-rooted role with strong collaboration across business finance, sales and legal functions. The Director will manage a global team across multiple regions, ensuring operational consistency and strategic alignment.

How will you make an impact?

• Own global revenue recognition under US GAAP (ASC 606), ensuring accuracy, consistency, and scalability.
• Lead revenue accounting for complex arrangements across SaaS, perpetual licenses, services, and bundled offerings.
• Define and govern SSP strategy across products, regions, and channels.
• Serve as a strategic partner to Sales, Legal, and Finance on deal structuring and non‑standard contracts.
• Ensure revenue systems (CRM, billing, ERP) enable compliant and scalable revenue accounting.
• Lead the monthly, quarterly, and annual revenue close, including management review and disclosures.
• Own revenue KPIs, forecasts, and executive‑level reporting to support decision‑making.
• Provide technical accounting leadership for new business models and international expansion.
• Own SOX controls and auditor relationships for all revenue‑related processes.
• Drive global standardization, automation, and process improvement initiatives.
•  Build, lead, and develop a high‑performing global revenue team.
• Present revenue insights, risks, and trends to executive leadership.

Have you got what it takes?

• Bachelor’s degree in Accounting, Finance, Business, or related field (CPA or MBA preferred).
• 8+ years of progressive experience in revenue accounting, revenue operations, or finance within a SaaS or software company.
• At least 5+ years in a leadership role managing global, multi-location teams.
• Deep understanding of ASC 606, revenue recognition for SaaS and perpetual license models, and SSP methodologies.
• Experience reviewing and structuring complex contracts and supporting deal desk processes.
• Proven ability to scale and improve global revenue processes in a high-growth tech environment.
• Proficiency with systems such as Workday, Zuora, Revpro and BI tools.
• Exceptional communication and stakeholder management skills; confident presenting to executives and auditors.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10745
Reporting to: Head of Corporate Accounting
Role Type: Director

#LI-Hybrid

So, What's the role all about?

We are hiring a Commercial Business Partner to act as a trusted advisor to senior Sales and Finance leadership across our International business. This is a highly visible, high‑impact role for a commercially minded finance professional who thrives at the intersection of pricing, deals, customer strategy, contracts and AI‑enabled decision making.

This is a highly visible role with material influence on deal outcomes, revenue quality, and long‑term customer value. The successful candidate will operate as the “right hand” to the VP Business Finance, combining strong financial acumen with commercial judgement and the confidence to advise and challenge senior stakeholders.

How will you make an impact?

Deal & Pricing Partnership

• Review and advise on complex new, renewal, and expansion deals, including pricing, discounting, deal structure, and commercial risk.
• Partner with Sales to develop commercially sound pricing and negotiation strategies that balance growth, margin, and long‑term value.
• Assess non‑standard deal constructs (ramps, free periods, opt‑outs, minimum commitments, SLA exposure) and recommend practical alternatives.
• Support large or material opportunities through formal deal review and executive approval processes.

Commercial Advisory to Sales

• Act as a trusted advisor to Sales leadership, providing clear, concise commercial guidance throughout the sales cycle.
• Translate financial and contractual implications into actionable recommendations for non‑finance stakeholders.
• Influence outcomes by identifying deal structures that improve win probability while protecting revenue and margin.

AI‑Driven Commercial Insight

• Actively use AI tools to enhance deal review, pricing analysis, customer insights, and forecasting quality.
• Identify opportunities to apply AI to automate or improve commercial finance processes, decision support, and stakeholder reporting.
• Partner with the business to experiment, learn, and embed AI‑enabled ways of working.

Revenue, Customer Health & Commercial Risk

• Analyse revenue, margin, and cash flow impacts of deal structures, including revenue recognition considerations.
• Review customer financial health, contract performance, pricing sustainability, and renewal risk.
• Identify early indicators of revenue leakage, margin erosion, churn risk, or contractual exposure and partner with Sales and Customer teams on mitigation actions.

Have you got what it takes?

• Experienced in Commercial Finance, Deal Finance, or Sales Finance, ideally in a B2B SaaS or technology environment.
• Proven at supporting complex, high‑value deals and partnering closely with Sales.
• Comfortable and enthusiastic in the practical use of AI to improve insight, efficiency, and decision‑making.
• Commercially sharp, pragmatic, and confident operating in grey areas.
• Strong stakeholder able to advise and constructively challenge senior leaders.
• Able to simplify complex financial, contractual, and data‑driven insights into clear commercial advice.

Why This Role

• High exposure to senior leadership and strategic deals.
• Direct influence on revenue quality, pricing discipline, and long‑term customer value.
• Opportunity to operate as a true commercial partner, not a transactional finance role.

If you’re motivated by impact, commercial judgement, and influencing business outcomes, we’d love to hear from you.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10662
Reporting into: VP, Business Finance
Role Type: Individual Contributor

#LI-Hybrid

So what is the role all about?

The Director of Revenue will lead global revenue recognition and strategy across a diversified portfolio, including SaaS (subscription and usage-based models), professional services, and perpetual license sales. This role will ensure compliance with ASC 606, drive accurate revenue recognition and forecasting, oversee SSP establishment, and partner cross-functionally to enable scalable, predictable, and profitable growth. This is an accounting-rooted role with strong collaboration across business finance, sales and legal functions. The Director will manage a global team across multiple regions, ensuring operational consistency and strategic alignment.

How will you make an impact?

• Ensure accurate and timely revenue recognition in accordance with US GAAP ASC 606.
• Manage the review and interpretation of complex, multi-element arrangements, including SaaS, perpetual licenses, services, and bundled offerings.
• Establish and maintain SSP (Standalone Selling Price) frameworks for all performance obligations.
• Partner with Sales, Legal, and Business Finance to review and structure non-standard deals and contract terms.
• Collaborate with IT and system owners to ensure revenue recognition system CRM, billing, and ERP systems support compliant revenue recognition.
• Design and implement scalable processes, controls, and systems to support global revenue recognition.
• Own and improve revenue-related KPIs, dashboards, and reporting frameworks for executive visibility
• Provide technical accounting guidance for new complex deals, new business models, and international expansion
• Support business finance teams in revenue forecasting, scenario modeling, and analysis to ensure predictability and transparency.
• Own and enhance all SOX controls related to revenue, ensuring effective design, documentation, and operation of revenue-related processes.
• Partner with Internal Audit and external auditors to support SOX testing, walkthroughs, and annual audit requirements.
• Continuously assess and improve the revenue close process, identifying automation and control improvement opportunities.
• Lead the monthly, quarterly, and annual revenue close process, ensuring completeness and accuracy of revenue accounting entries, reconciliations, and disclosures.
• Prepare and review revenue-related schedules and footnote disclosures for external financial reporting.
• Serve as the primary point of contact for external auditors on all revenue-related matters.
• Partner with the Controllership team to support financial reporting, consolidation, and variance analysis.
• Drive process standardization and consistency across all regions and entities.
• Lead and mentor a global revenue team located across multiple time zones.
• Provide technical training and mentorship to team members on ASC 606, SOX, and evolving business models.
• Foster strong cross-functional collaboration with Accounting, Business Finance, Sales and Legal.
• Present revenue analysis, forecasts, and strategic insights to executive leadership and the board.
• Champion continuous process improvement and standardization across global teams.

Have you got what it takes?

• Bachelor’s degree in Accounting, Finance, Business, or related field (CPA or MBA preferred).
• 8+ years of progressive experience in revenue accounting, revenue operations, or finance within a SaaS or software company.
• At least 5+ years in a leadership role managing global, multi-location teams.
• Deep understanding of ASC 606, revenue recognition for SaaS and perpetual license models, and SSP methodologies.
• Experience reviewing and structuring complex contracts and supporting deal desk processes.
• Proven ability to scale and improve global revenue processes in a high-growth tech environment.
• Proficiency with systems such as Workday, Zuora, Revpro and BI tools.
• Exceptional communication and stakeholder management skills; confident presenting to executives and auditors.

You will have an advantage if you also have:

• Strategic and detail-oriented with strong technical accounting expertise and commercial acumen.
• Data-driven and comfortable working with large volumes of information to drive insight and decision-making.
• Comfortable working across time zones and cultures with strong global business perspective.
• Proactive problem-solver who thrives in a fast-paced, dynamic environment.
• Strong leadership and mentoring capabilities with a passion for operational excellence.

What’s in it for you? 

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to raise the bar constantly, you may be our next NiCEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.  

Requisition ID:  8898
Reporting into: Director, Corporate Controller 
Role Type: Director 

So, what's the role about?

NiCE is a global leader in AI powered cloud platforms serving more than 25,000 customers worldwide.

We are seeking an exceptional Director of Finance to lead both finance and Corporate Controllership and M&A responsibilities.

This high impact role is ideal for a finance leader experienced in complex transactions, technical accounting, and global reporting within a fast growing SaaS environment.

How will you make an impact?

Corporate Accounting, SEC Reporting and Technical Projects

• Lead and oversee all SEC reporting including quarterly and annual filings ensuring accuracy, completeness, and compliance with US GAAP and SOX
• Own the global month end and quarter end close process ensuring high quality and timely reporting across worldwide entities
• Maintain and enhance the Group Accounting Policy including implementation of new accounting standards across the organization
• Lead complex accounting initiatives including new standards, system implementations, policy enhancements, and audit related requests
• Partner with the Global Tax team on tax accounting matters including quarterly and annual tax provisions, uncertain tax positions, and tax-related disclosures.
• Support SOX activities internal control improvements and automation initiatives
• Oversee strategic accounting analyses across global entities
• Partner with IT on process automation and system improvements utilizing Workday Financials AI supported analytics and other finance systems
• Present financial insights risks and recommendations to senior leadership

Mergers and Acquisitions

• Lead the finance workstream across the full M&A lifecycle including due diligence, purchase accounting, integration, and post-acquisition financial governance
• Partner with Corporate Development and Legal on deal structuring, financial modeling, and accounting considerations
• Drive post-merger integration across processes, systems, controls, and reporting
• Assess synergies, operational impacts, and key risks of acquisition targets

Cross Functional Collaboration

• Partner with business leaders to support financial governance operational alignment and data integrity
• Collaborate with FP&A, Tax, Legal, HR ,IT and Operations on strategic initiatives
• Support transformation initiatives including AI enabled finance capabilities

Have you got what it takes?

• Bachelor’s degree in Accounting Finance or a related field
• CPA required (Big Four background strongly preferred)
• 8+ years of progressive experience in corporate finance accounting preferably within SaaS industry
• 4+ years of proven management experience in global complex environments
• Direct M&A experience including due diligence purchase accounting and integration
• Strong knowledge of US GAAP, consolidation ,SEC reporting and technical accounting
• Experience owning and driving a global month end close process
• Experience with Workday Finance and NetSuite is an advantage
• Ability to lead cross functional initiatives and influence executive stakeholders
• Excellent analytical organizational and communication skills
• Experience with AI driven finance tools analytics or automation is a strong advantage

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10346
Reporting to: Head of Corporate Accounting
Role Type: Director

#LI-Hybrid

So, what’s the role all about?

NiCE enables organizations to deliver effortless, consistent, and personalized digital-first experiences through CXone, the world’s leading cloud customer experience platform.

We are looking for a Revenue Accountant to join our Corporate Finance team. In this role, you will review and process revenue recognition in accordance with US GAAP / ASC 606, manage revenue-related activities from booking to recognition, collaborate with global stakeholders to support forecasting for regions and business units, preparing analytical analysis and other Quarter close related tasks.

How will you make an impact?

• Serve as part of the Corporate Finance team, reviewing, managing, and processing revenue recognition in alignment with US GAAP 606 standards.
• Actively managing the revenue cycle from booking to recognition, collaborating with various departments within NICE’s global organization.
• Support regions and business units in forecast.
• Coordinate closely with Corporate Finance on accounting tasks and quarterly close activities.
• Preparing analytical analysis

Have you got what it takes?

• B.A. in Accounting
• Ccertified Public Accounted (CPA)
• Proven expertise in ASC 606 /IFRS 15 for revenue recognition & proven experience with reviewing contracts to assess revenue recognition implications (Advantage)
• Strong English communication skills with excellent interpersonal abilities.
• Multitasker, collaborative, and motivated to make an impact.
• Big 4 audit firms Experience.
• Familiarity with High tech business.
• Strong Excel skills and experience with ERP and revenue systems (e.g., Oracle/RevPro) and Power BI (advantage)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10231
Reporting to: Team Lead, Controller, Revenue
Role Type: IC

#LI-LP1

#LI-Hybrid

So, what’s the role all about?

We’re seeking a high‑impact Controller to join our Corporate Finance team. This role is ideal for someone who wants to deepen their accounting expertise while taking an active role in M&A execution and financial integration across a global tech environment. You’ll work closely with the Director of Finance, senior finance leaders, Corporate Development, and cross‑functional teams worldwide

How will you make an impact?

M&A

• • Support financial due diligence, working capital analysis, and risk assessment.
  • Participate in purchase accounting (ASC 805), including valuations, opening balance sheets, and post‑close adjustments.
  • Assist in integrating acquired entities into NICE’s financial processes, systems, controls, and accounting policies.
  • Identify financial and operational gaps during integrations and help implement AI‑enhanced processes where relevant.

Corporate Accounting & Close

• • Execute month‑end and quarter‑end close activities with accuracy and timeliness.
  • Prepare and review journal entries, reconciliations, and supporting schedules.
  • Support consolidation activities and corporate reporting deliverables.
  • Collaborate with internal teams and external auditors on audit requests and SOX compliance.
  • Leverage AI‑driven tools and workflows to streamline close processes and improve accuracy.

Technical Accounting & Process Excellence

• • Support the preparation of technical accounting memos for complex transactions and new initiatives, including those involving AI‑enabled processes or systems upgrades.
  • Apply strong US GAAP knowledge to M&A‑related and other non‑routine accounting matters.
  • Identify opportunities to enhance efficiency in corporate accounting through automation, AI tools, and process redesign.

Cross‑Functional Partnership

• • Collaborate with FP&A, Legal, Tax, IT, and global Controllers on M&A, integrations, and corporate-level deliverables.
  • Provide financial insights and analysis to support strategic decision‑making.
  • Ensure consistency and high‑quality execution across global teams and processes.

Have you got what it takes?

• • Bachelor’s degree in Accounting Finance or a related field
  • CPA required (Big Four background strongly preferred)
  • 3–6 years of experience in high‑tech/SaaS.
  • M&A experience (due diligence, purchase accounting, integration) preferred.
  • Strong US GAAP knowledge and familiarity with global reporting environments.
  • Advantage: experience with Workday Finance or NetSuite.
  • Comfortable working with AI‑driven tools or eager to adopt them.
  • Excellent analytical, organizational, and communication skills.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10386
Reporting to: Head of Corporate Accounting
Role Type: IC

#LI-Hybrid