Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for owning the end-to-end delivery and health of key digital capabilities or processes. Key responsibilities include translating business requirements into digital requirements and acceptance criteria, partnering with designers to develop client journeys, refining scope in collaboration with Technology teams, guaranteeing quality through business acceptance testing, and ensuring successful go-to-market. Job expectations include leveraging subject matter expertise and digital acumen to define and deliver solutions that solve business problems.

Responsibilities:

• Delivers world-class digital software solutions, meets business and client needs, and manages timing, budget, and scope constraints

• Owns operational routines, governance, and best practices that guarantee industry leading go-to-market and a healthy performance for the bank's digital solutions

• Oversees governance, risk management, use of data, and client feedback to drive feature roadmap and prioritization at the project level

• Manages project planning, sprint, and release planning and contributes to the execution of the program roadmap leveraging Agile principles

• Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes

• Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank, ensure successful delivery of assigned work, and secure ongoing support for owned features

• Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle

• Raise wealth associate awareness of our industry leading digital capabilities

• Drive wealth client digital adoption and engagement

• Launch field readiness plans for new and existing digital features

• Serve as the voice of the Wealth client and advisor in cross-functional business partner discussions, influencing decisions that shape the digital client and advisor experience

• Advocate for client-centric solutions by translating field feedback, advisor insights, and client needs into actionable recommendations for product, technology, and business teams

• Develop trusted relationships across advisor teams to gather feedback, surface digital best practices, and represent the voice of the advisor and Wealth client in digital experience and business decisions

Required Qualifications:

• 7+ years of relevant experience

• Executive Presence

• Executive Influence

• Ability to manage and prioritize multiple projects simultaneously

• Strong writing and communication skills

Desired Qualifications:

• Wealth Management experience

• Familiarity with the mobile and online digital client experience

• Strong strategic thinking, problem-solving, and decision-making capabilities

• Experience building partnerships across the enterprise

• Strong ability to manage cross-functional teams and stakeholders in a matrixed environment

• Proven experience translating business needs into scalable digital solutions

Skills:

• Written Communications

• Presentation Skills

• Initiative Management

• Stakeholder Management

• Enterprise Navigation

• Collaboration

• Decision Making

• Problem Solving

• Prioritization Skills

• Business Judgment

• Ownership Mindset

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

​It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NY - New York - 114 W 47th St - 114 W 47th St - Ust (NY8114)

Pay and benefits information

Pay range

$116,100.00 - $161,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.