As a Product Designer at 7shifts, you're building solutions that restaurants actually need. Reporting to the Senior Director, Product Design and Research, you own the full design process: from talking to operators to understand what's costing them time and money, to shipping and iterating in production. You work with your squad — PM, EM, and engineers — to move from real problems to shipped experiences that change how restaurants run.

Design at 7shifts is hands-on and builder-first. Work starts with customer research, moves into AI-powered exploration, gets prototyped and tested with real restaurants, then into Figma for systems and polish. You stay involved through launch and iteration. You see how restaurants use your work and ship the iterations that stick.

What you’ll do:

• Research by talking to operators, managers, and teams. Identify what's costing them time and money. Let that guide what you design. Do it for them.
• Prototype fast. Test ideas with customers early. Kill bad concepts before they hit the team. Iterate based on what you learn.
• Own the design. You decide what the experience should be. You partner with Product and Engineers through implementation — you're not handing off, you're making sure it ships right.
• Build depth. Study your product area until you know the problems better than anyone. Use that to spot opportunities others miss, including what customers don't know how to articulate.
• Use AI across the full design process: synthesize research, generate concepts, refine patterns, contribute to the codebase. This is daily practice, not an add-on.
• Contribute to the design system. Bring patterns and learnings from your squad back to the team. What you build here makes everyone faster.
• Show your work. Join design reviews, share prompts and workflows, and raise the team's level through critique.
• Ship often. You feel that pull when customers start using what you made. You know the difference between shipping fast and shipping right, and you do both.

What you bring:

• 3+ years as a product designer on cross-functional teams, ideally in SaaS
• You've shipped work. Research, ideation, prototyping, testing, and iteration aren't steps in a process. They're how you think.
• You actively use AI across your work and can explain how it changed your process. Synthesizing research, generating concepts, contributing to the codebase — this is already part of how you operate.
• You move fast from rough sketches to high-fidelity in Figma and Claude. You collaborate to get things done with urgency.
• You talk clearly about your decisions. You can defend a design choice and listen when you're wrong.
• Your portfolio shows your thinking, not just the output. We want to see the problem you solved and how you got there.

It’d be even cooler if you had:

• Previous experience in the restaurant-tech industry or working in a restaurant setting

This role is an existing vacancy and is part of our current hiring plan

Compensation

The base compensation range for this position is CAD $80,000-$115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.