Product Management at Innovaccer

The Product team at Innovaccer designs AI-native solutions for healthcare providers, payers, and government organizations: agentic workflows that automate complex clinical and operational processes, intelligent systems that replace manual work at scale, and data infrastructure that makes all of it possible. Every product decision here is a bet on what AI-native healthcare infrastructure needs to look like next, positioning Innovaccer as the autonomous operations platform leader. 

If you think in systems, work well with ambiguity, and want your output to have real stakes, this team is where you will do your best work.

About the Role

Innovaccer is building the Gravity Platform, a next-generation healthcare data and application platform that powers interoperability, intelligence, and secure collaboration at scale. The InCore services form the foundation of Gravity, enabling identity, access, security, governance, and data control for all applications, services, and AI-driven tools on our platform.

We are looking for an experienced Product Manager to own and drive InCore components that power platform-scale capabilities, including user management and authentication (SSO, Smart-on-FHIR), platform management (customer contracts, tenants, configurations and observability), metadata and the unified asset catalog, access governance (RBAC and ABAC) across platform, data, APIs and AI/ML entities, centralized multi-channel communication, billing metering, audit logging, security and compliance controls, and external app integrations across EHRs, partner apps and AI tools.

This is a high-impact role requiring cross-functional leadership, technical depth, and user-centric thinking to define, deliver, and scale platform services critical to healthcare transformation

A Day in the Life

• Define the vision and strategy for InCore services, aligned with Gravity platform goals, regulatory requirements such as FHIR, SMART-on-FHIR, MARS-E and HIPAA, and customer needs.
• Own the roadmap for key components including IAM, SSO, metadata, access governance, security and compliance, usage metering, audit logging, and AI access control.
• Drive the design and delivery of enterprise-scale access governance and security frameworks for applications, data, and AI/ML assets.
• Lead platform-level integrations including Smart-on-FHIR, external apps, SSO through OpenID and SAML, and partner tools.
• Lead delivery of a centralized communication service that lets apps and services send messages across email, SMS, Slack, WhatsApp and IVR, with analytics, templating, and compliance controls.
• Work with engineering, design, security, compliance, and customer teams to deliver high-quality, scalable solutions.
• Define success metrics and continuously measure outcomes to guide iterations.
• Ensure platform self-service capabilities, such as access policy setup, SSO configuration, audit dashboards and billing reports, that delight customers and reduce operational overhead.
• Stay ahead of platform trends across identity, access, governance, compliance, and AI safety

What You Need

• 5+ years of product management experience, ideally in platform, infrastructure, or security products.
• Experience designing SaaS platform services at scale, with multi-tenant architectures and external integrations such as EHRs and third-party apps.
• Strong technical understanding of API design, distributed systems, security controls, and enterprise architecture.
•  Proven ability to work cross-functionally across engineering, design, security, legal, compliance, and GTM teams.
• Excellent communication, stakeholder management, and problem-solving skills.
• Passion for building secure, compliant, scalable platforms that power mission-critical applications.
• Prior experience in healthcare platforms or data platforms is a plus.
• Demonstrated success managing core platform services such as identity and access management, RBAC and ABAC, SSO, metadata and catalogs, usage metering, audit logging, and security frameworks is a plus.
•   Familiarity with standards including FHIR, SMART-on-FHIR, OpenID Connect, SAML and OAuth is a plus.
•   Exposure to AI governance frameworks and managing access and security for AI entities such as LLM agents and ML models is a plus.
•   Experience working on developer platforms or cloud infrastructure products is a plus.
•    Familiarity with billing metering and enterprise usage reporting for SaaS is a plus.

We offer competitive benefits to set you up for success in and outside of work

Here’s What We Offer

• Generous Leaves: Enjoy generous leave benefits of up to 40 days.
• Parental Leave: Leverage one of the industry's best parental leave policies to spend time with your new addition.
• Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
• Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most.
• Care Program: Whether it's a celebration or a time of need, we've got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need.
• Financial Assistance: Life happens, and when it does, we're here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.

Disclaimer:

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

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