Vonage Applications:

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

Join our growing group at Vonage, where we build cutting-edge web applications that power real-time communication experiences used by people every day. We're a diverse team passionate about technology and innovation — and a place where many of today's team leads and architects started out as developers, just like you.

Our team sits at the heart of Vonage's product, developing communication solutions deployed across multiple platforms. We build modern, responsive, high-performance front-end applications that handle real-time events at scale — work that directly shapes how businesses and their customers connect. What we do matters: every feature we ship improves the experience of thousands of users relying on Vonage to communicate.

We collaborate closely with designers, product managers, and engineers across the company, and we genuinely value creativity, collaboration, and having fun along the way.

Your key responsibilities:

You’ll lead front-end development for large-scale, real-time applications. You’ll design and implement intuitive, reliable, and performant user interfaces, working end-to-end with designers and backend teams. You’ll help define front-end best practices, mentor others, and drive technical decisions to keep our stack modern and maintainable.

Main tech stack:
Vue.js, JavaScript, TypeScript, Node.js, NestJS, Java, AWS, K8s, SQL

What you'll bring

Required:

• 4+ years of front-end or full-stack development experience with strong focus on modern JavaScript and TypeScript
  
  
• Expertise in modern web frameworks - preferably Vue
  
  
• Solid understanding of responsive design and performance optimization
  
  
• Experience leading projects and mentoring developers
  
  
• Experience with CI/CD pipelines for automated testing and deployment
  
  
• Strong collaboration and communication skills

Experience we consider a plus:

• Familiarity with backend technologies (Node.js, microservices, cloud) is a plus

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
  
• Pension scheme
  
• Ericsson support line
  
• Hybrid work
  
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
  #LI-KF1
  

Why this role matters:

We are looking for a Software Engineer to join our hybrid Java/Go development team. You will take a pivotal role in the development of a Go microservice that is critical to our Fraud Prevention Platform - responsible for handling and delivering fraud alerts to our customers in real time. This is a high-impact role at the heart of our fraud detection capabilities, where your work will directly protect Vonage customers at scale. 

We are a team that embraces the future: we have a strong and growing adoption of AI across our engineering workflows, and we actively leverage AI agents in our day-to-day work - from accelerating development cycles to enhancing fraud detection intelligence. If you are excited about working in an environment where AI is not a buzzword but a real part of how we build and operate, you will feel right at home.

Your key responsibilities:

• Play a pivotal role in developing Go microservices for our fraud alert delivery pipeline.
• Build high-throughput, low-latency applications to meet fraud detection use cases.
• Create scalable microservice that will help support our impressive growth
• Write efficient and scalable code in well-tested systems
• Collaborate with cross-functional teams to ensure seamless integration and functionality.
• Propose scalable, maintainable and cost-effective solutions
• Estimate the effort required to develop and implement new features
• Develop and execute effective testing strategies to ensure software quality and reliability
• Embed AI assisted engineering into daily practice to accelerate delivery and enhance outcomes
• Proactively adopt emerging AI capabilities to improve workflows and shares best practices with the team
  

What you'll bring

Required:

• Excellent software engineering skills in Go for backend services
• A strong focus on testing, with a customer-first mindset
• Experience with high throughput event-driven architectures, web services, and caching
• Willingness to learn and adapt to new technologies and programming languages
• AWS (RDS, EKS, S3, IAM, SQS, Lambda)
• Kafka, MySQL/PostgreSQL

Experience we consider a plus:

• Java
• Monitoring and observability experience
• Redis
• Practical experience in deploying code in a modern programming environment using tools such as Docker and Kubernetes

How you’ll benefit:

• Medical Insurance
• Glasses Reimbursement
• Life Insurance  - Allianz Family
• Kafeteria - My Benefit
• Ericsson Care Line
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-YB1

Vonage Engineering Mission:

We embody the notion of what's next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.

Why this role matters:

The Engineering team at Vonage is a group of talented engineers working on complex challenges associated with high-performance distributed systems and processing large volumes of data in real time.
We are looking for an Engineering Manager to help evolve and scale our best-in-class SMS messaging platform. As we continue to introduce industry-leading features, our engineers work across an exciting mix of greenfield initiatives and enhancements to existing systems

Your key responsibilities:

• Build systems to add features across our messaging platform, which runs on Kubernetes and Nomad in AWS.
• Provide direction to a team of software engineers, creating scalable microservices that will help support our impressive growth.
• Work with product managers and customers to understand use cases and business requirements.
• Lead team members in the planning and delivery of product / solution releases.
• Assign, manage and perform project work, including scope, schedule, resource allocation and cost estimation.
• Ensure delivery of secure, high quality, well-tested and scalable software to meet customer and business requirements.
• Assist with maintenance and prioritization of the product development backlog.
• Ensure team activities align with and support broader organizational goals and objectives.
• Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working

What you'll bring

• Engineering leadership skills, with the ability to navigate ambiguity.
• An excellent practical understanding of high performance, highly distributed computing.
• A strong focus on testing.
• Software engineering skills in Java.
• Strong interpersonal and communication skills.
• Ability to present complex technical information in a clear and concise manner to a wide variety of audiences.

How you’ll benefit:

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-YB1

Why this role matters:

As a member of Vonage’s Product Delivery organization, you'll have a unique opportunity to shape the future of customer engagement. By supporting our engineering and product teams, you'll help deliver a truly immersive platform experience that revolutionizes how businesses communicate.

The Technical Delivery Manager is a pivotal role responsible for orchestrating the Agile Release Train (ART) and ensuring the smooth delivery of value across programs and portfolios. The ideal candidate will possess extensive experience in leading Agile transformations, managing delivery processes, and optimizing team performance using tools like Jira. This role is crucial in aligning teams, facilitating Agile ceremonies, and driving continuous improvement in a dynamic and evolving organization.

• ART delivery: You will oversee the delivery of our ART, ensuring the teams' work and PI plans align with our overall business goals.
• Stakeholders management: You will act as a central point of communication, managing stakeholder relationships and ensuring there is consistent and effective collaboration between Product Management, Engineering, and Product Delivery.
• Manage dependencies & risks: A key part of your role will be to identify, track, and help resolve dependencies and risks within the ART and with other teams.
• Drive a continuous flow of value: You will help the teams maintain a steady, unblocked flow of work by proactively identifying bottlenecks, managing the feature backlog, and ensuring features are ready for PI planning.
• Ensure strategic alignment: You'll work to connect the ART's work to our portfolio strategy, ensuring features link to approved epics and supporting stakeholders with planning and reporting.
• Utilize data for improvement: You will be responsible for tracking and visualizing our progress using Jira and other tools. This includes developing dashboards for metrics like ART predictability, delivery trends, and capacity, and using this data to drive continuous improvement and report on PI achievements.
• Facilitate key events: You'll organize and lead essential SAFe events, including PI Planning, System Demos, and Inspect & Adapt workshops, ensuring clear outcomes and stakeholder alignment.
• Support & document processes: You will help align priorities with team capacity and be responsible for documenting our ways of working to ensure clarity and consistency.

• Agile delivery experience (>4 years): You have solid experience in an Agile environment, working as a Senior Scrum Master in an ART, an Agile Lead, or a RTE.
• Familiarity with SAFe: You have a good understanding of the Scaled Agile Framework (SAFe). A certification (like SA, RTE, or SM) is a plus, but practical experience working within a SAFe ART is just as valuable.
• Practical Agile knowledge: You possess a strong understanding of Lean/Agile principles and can apply them pragmatically to suit the team and business context.
• Jira proficiency: You are comfortable and proficient with using Jira to manage work, track progress, and create reports. Experience with Jira Align is a bonus.
• A collaborative mindset: You excel at working with cross-functional and multicultural teams and stakeholders, fostering a positive and collaborative environment to get things done.
• A drive for improvement: You are naturally curious and passionate about continuous improvement, with an eye for making processes work better for everyone.
• Adaptability: You are comfortable working in a dynamic environment where priorities can evolve, and you can adapt to change with a positive attitude.

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
• Pension scheme
• Ericsson support line
• Flexible work scheme
• Multisport card
• Group life insurance

#LI-MW1

Vonage Applications:

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

Join Vonage's Applications Architecture team and help shape how we handle data across our unified communications platform. You'll work with hundreds of engineers across product lines, setting the direction for data platforms that serve millions of users worldwide.

As a trusted advisor and facilitator, you'll guide engineering teams and product managers on data architecture decisions - helping us build scalable, multi-tenant data products while maintaining speed and quality. This is about strategic influence, not hands-on coding.

Your key responsibilities:

• Design and guide the software and data architecture for customer-facing data products across multiple systems in a multi-tenant environment
• Set architecture vision for analytics data platform and identify emerging technology trends
• Work directly with engineering teams and product managers to scope features and solve complex data challenges
• Engage and be an active member of the wide Apps architecture team
• Facilitate technical discussions and help teams make better architectural decisions across domains
• Establish and evangelize best practices, guidelines, and standards for data management
• Identifying and sponsoring technical improvements  
• Champion the team's vision while empowering teams to own their implementation

What you'll bring

Your background:

• 10+ years of building Software and Data-heavy systems - you've seen what works (and what doesn't)
• Experience designing features that utilize AI/ ML
• You've built data products that actually scale
• Understanding of cloud infrastructure (we love AWS, but a great cloud experience translates)
• Fluent in one of the languages, like Python, .NET, JavaScript—you speak a developer language

Who you are:

• A natural communicator who influences without needing a title
• Self-directed - you see what needs doing and make it happen
• A pragmatic thinker who cuts through complexity to find elegant solutions
• Curious and energized by learning new technologies and approaches
• Comfortable with ambiguity and change (we're growing fast!)
• Someone who connects the dots between technical choices and business impact

What would make you stand out:

• You've been an architect or technical lead before and loved it
• You've worked with modern data tools: Kafka, Snowflake, Spark, Looker
• You know the telecom, SaaS, or unified comms space
• You've thrived in Agile/SAFe environments
• You've mentored engineers and watched them grow
• You have a bias for improvement - leaving things better than you found them is just how you work

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
• Pension scheme
• Ericsson support line
• Hybrid work
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-KF1

About Vonage API

Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions.

Why this role matters:

As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses.

Your key responsibilities:

• Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner.
• Customer Advocacy & Success Planning: Understand customer goals, develop success plans, and align API solutions to drive business value.
• Product Adoption & Optimization: Monitor usage patterns, identify opportunities for expansion, and provide best practices to maximize API adoption.
• Proactive Engagement & Issue Resolution: Act as the voice of the customer within Vonage, collaborating with support, product, and engineering teams to address challenges and improve the customer experience.
• Renewals & Expansion: Identify upsell and cross-sell opportunities to drive revenue growth and customer retention.
• Training & Enablement: Provide ongoing education and resources to ensure customers are leveraging the full potential of Vonage API solutions.
• Feedback & Insights: Collect and relay customer feedback to internal teams to influence product improvements and roadmap priorities.

What you'll bring

• Fluent German is a must
• Experience: 2+ years of experience in Customer Success, Account Management, or a similar customer-facing role within a SaaS, CPaaS, or technology-driven company.
• Technical Acumen: Familiarity with APIs, cloud communications, and software integration processes.
• Customer-Centric Mindset: A strong passion for customer success and the ability to foster meaningful relationships.
• Communication & Problem-Solving: Excellent verbal and written communication skills with a strategic problem-solving approach.
• Collaboration: Ability to work cross-functionally with product, sales, and support teams to drive customer success.
• Data-Driven Approach: Comfortable analyzing customer usage data to identify trends and opportunities.
• Adaptability & Proactiveness: Ability to thrive in a fast-paced environment and proactively address customer needs.

Why Join Vonage API?

• Be part of a cutting-edge technology company driving digital transformation.
• Work with a talented and passionate team dedicated to customer success.
• Opportunity to make a significant impact on customer experiences and business growth.
• Competitive salary, benefits, and career growth opportunities.

How you’ll benefit:

• Medical Insurance
• Group Life Insurance
• Unlimited Discretionary Time Off
• Three Paid Volunteer Days a Year

Join us in shaping the future of cloud communications! Apply today to become a Customer Success Manager at Vonage API.#LI

#LI-MW1

Vonage's Applications:

Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

Vonage is looking for a hands-on SDET (Mid–Senior Level) to strengthen automation engineering across our modern microservices-based communications platform.
This role is deeply technical and delivery-focused. You will design and implement scalable automation solutions across UI, API, performance, and mobile layers, ensuring quality is embedded throughout the SDLC.

As part of the QA Centre of Excellence (QA COE), you will collaborate with engineering squads to build reliable, CI/CD-ready automation frameworks and promote best practices in BDD, microservices testing, and observability.

Your key responsibilities:

What you'll bring

Required:

• 5–8 years of experience in automation engineering or SDET roles.
• Strong hands-on experience with: Playwright (TypeScript), API automation (REST/GraphQL) and BDD frameworks (Cucumber/Gherkin)
• Experience working within AWS-based environments.
• Strong understanding of distributed systems, microservices testing.
• Experience integrating automation into CI/CD pipelines.
• Working knowledge of performance testing with K6.
• Strong coding, debugging, and analytical skills.
• Experience collaborating within cross-functional Agile teams.

Experience we consider a plus:

• Experience with Docker, Kubernetes, or EKS.
• Familiarity with contract testing tools.
• Exposure to telecom or communications platforms.
• Mobile automation experience with Appium.
• Experience contributing to shared, cross-team automation frameworks.

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
• Pension scheme
• Ericsson support line
• Hybrid work
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

#LI-KS

About the role

As a Senior Fullstack Developer, you will play a key role in the design, development, and maintenance of our web applications using ReactJS and .NET. You will be responsible for driving technical decisions, mentoring team members, and ensuring the architectural integrity of our solutions. This role requires deep technical expertise, strong problem-solving skills, and the ability to work across teams to deliver high-impact solutions. 

This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and takes initiative in driving technical excellence.

Salary range for this role: 15,500- 21,000 PLN gross/ month
This role is based in Wroclaw.

What will you be doing?

• Design, develop, and maintain scalable web applications using React and .NET.
• Lead technical discussions and contribute to architectural decisions.
• Optimize web applications for performance, scalability, and security.
• Mentor and support junior developers, fostering a culture of learning and growth.
• Collaborate with cross-functional teams, including Product, UX/UI, and DevOps, to drive innovation and best practices.
• Conduct and oversee code reviews, ensuring adherence to best practices and high-quality standards.
• Troubleshoot and resolve complex issues across the full stack.
• Stay updated with industry trends and proactively introduce improvements.

What are we looking for?

• 5+ years of experience in web application development with React and .NET (in total).
• Deep understanding of JavaScript (ES6+), TypeScript, and modern front-end frameworks.
• Strong expertise in designing and integrating RESTful APIs.
• Proven experience in architectural decision-making and system design.
• Experience with source control systems and branching strategies (e.g., Git).
• Proficiency in testing frameworks such as Jest, React Testing Library, or Playwright.
• Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Self-driven with a proactive approach to problem-solving.

What will make you stand out?

• Bachelor's degree in Computer Science or a related field.
• Experience with AWS services and cloud architecture.
• Knowledge of modern build tools and deployment strategies.
• Familiarity with DevOps practices and CI/CD pipelines.

Tech Stack

• React, JavaScript (ES6+), TypeScript
• C# .Net
• Amazon Web Services
• SQL Server

What do we offer?

About the role

As a Senior Fullstack Developer, you will play a key role in the design, development, and maintenance of our web applications using ReactJS and .NET. You will be responsible for driving technical decisions, mentoring team members, and ensuring the architectural integrity of our solutions. This role requires deep technical expertise, strong problem-solving skills, and the ability to work across teams to deliver high-impact solutions. 

This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and takes initiative in driving technical excellence.

Salary range for this role: 15,500- 21,000 PLN gross/ month
This role is based in Wroclaw.

What will you be doing?

• Design, develop, and maintain scalable web applications using React and .NET.
• Lead technical discussions and contribute to architectural decisions.
• Optimize web applications for performance, scalability, and security.
• Mentor and support junior developers, fostering a culture of learning and growth.
• Collaborate with cross-functional teams, including Product, UX/UI, and DevOps, to drive innovation and best practices.
• Conduct and oversee code reviews, ensuring adherence to best practices and high-quality standards.
• Troubleshoot and resolve complex issues across the full stack.
• Stay updated with industry trends and proactively introduce improvements.

What are we looking for?

• 5+ years of experience in web application development with React and .NET (in total).
• Deep understanding of JavaScript (ES6+), TypeScript, and modern front-end frameworks.
• Strong expertise in designing and integrating RESTful APIs.
• Proven experience in architectural decision-making and system design.
• Experience with source control systems and branching strategies (e.g., Git).
• Proficiency in testing frameworks such as Jest, React Testing Library, or Playwright.
• Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Self-driven with a proactive approach to problem-solving.

What will make you stand out?

• Bachelor's degree in Computer Science or a related field.
• Experience with AWS services and cloud architecture.
• Knowledge of modern build tools and deployment strategies.
• Familiarity with DevOps practices and CI/CD pipelines.

Tech Stack

• React, JavaScript (ES6+), TypeScript
• C# .Net
• Amazon Web Services
• SQL Server

What do we offer?