We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

FT Keyholder at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

 About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle: 

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

 Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

 At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team!

FT Assistant Store Manager at SMCP (Sandro & Maje) 

Location: Sandro, Pacific Centre

 At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! 

 As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success. 

In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. 

 What You’ll Do: 

Client Experience & Service 

• Exemplify exceptional client service by acting as the boutique's primary "host." 

• Ensure each client receives a personalized and memorable shopping experience. 

• Use selling tools effectively to enhance client engagement and satisfaction. 

Sales & Performance 

• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. 

• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). 

• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. 

Leadership & Development 

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. 

• Foster a culture of trust, collaboration, and continuous improvement within the team. 

• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns. 

Visual Merchandising & Brand Standards 

• Support visual merchandising initiatives, ensuring compliance with brand guidelines. 

• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards. 

 Who You Are: 

• 2+ years of prior supervisory experience in a client-focused retail environment. 

• Passionate about fashion, styling, and delivering exceptional service. 

• Strong communicator with a natural ability to coach and develop talent. 

• Problem-solver with a track record of setting and achieving goals. 

• Team-oriented leader who fosters a positive and motivating workplace. 

• Resourceful in building client relationships and attracting new talent. 

• Flexible availability, including evenings, weekends, and holidays, is required. 

• Aligned with SMCP’s core values and dedicated to growing within the brand. 

 Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! 

Overview
Develop professional skills that will contribute to the successful financial growth of the company. Develop skills and be responsible for supporting the goals of the company and individual store. Participate in the company’s customer service expectations, operational and loss prevention procedures, and human resource process. Assist Managers with their responsibilities in order to meet the standards and expectations of their roles. Assist in training of new sales associates. Learn to execute the responsibilities of this job description, including merchandising, inventory or project related functions.

Responsibilities

• Help achieve client relation goals in order to drive sales and maintain customer focus
• Protect the customer experience in all areas
• Assist in training new associates on product knowledge for staff
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales
• Execute and communicate product moves and markdowns
• Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
• Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
• 50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature
• Key Holders will be able to process returns, but cannot execute employee purchases

Skills and Requirements
Previous Retail experience (Management experience preferred)
Excellent interpersonal skills supporting a team environment
Excellent English communication - verbal and written
Excellent time management/project skills
Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Job Type: Full-time and Part-time

Pay:$21.00 per hour

Expected hours: 25-40 per week for Full-time

Benefits:

• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Availability:

• Full-time: Must have open availability

Experience:

• Retail management: 1 year (Preferred)

Work Location: In person at Pacific Centre, Vancouver, BC

PT Keyholder, Sandro - Paris @ Oakridge Park, Vancouver, BC

About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

PT Keyholder, MAJE

Location: Oakridge Park, Vancouver, British Columbia (New Store Opening)

About SMCP: 

At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Join Our Fashion-Forward Team! 

 As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. 

You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. 

What You’ll Do: 

Leadership & Supervision 

• Lead and supervise the team in the absence of the Store Manager/Assistant Manager. 

• Assist with daily operations, including cash handling, opening/closing, and KPI tracking. 

Customer Service & Sales 

• Provide exceptional customer service with product knowledge and personal recommendations. 

• Build and maintain a client book, fostering relationships and loyalty. 

• Achieve sales targets through outstanding service and brand values. 

• Address customer service issues promptly and professionally. 

Store Operations & Visual Merchandising 

• Maintain high store standards, ensuring a welcoming and organized environment. 

• Oversee stock replenishment to align with demand and visual standards. 

Team Collaboration & Development 

• Support new hires and encourage team development, promoting a growth-focused culture. 

• Motivate the team to meet sales goals, fostering a results-oriented environment. 

Brand Experience & Client Engagement 

• Create an inclusive, personalized shopping experience, welcoming clients to our collections. 

• Guide clients through their shopping journey, meeting their unique needs. 

 Who You Are: 

• 1+ year of experience in retail or customer service, with supervisory experience preferred. 

• Enthusiastic about providing exceptional customer service and working in luxury retail. 

• Knowledgeable and passionate about fashion trends. 

• Excellent communication skills, with a friendly, approachable, and persuasive demeanor. 

• Adaptable and open to pursuing a career in retail management. 

• Social media presence is a plus but not required. 

• Flexible availability, including evenings, weekends, and holidays, is required.  

Join a Career That Fits Your Lifestyle:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. 

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. 

We know that balance and well-being matter. That’s why we provide generous paid time off—plus paid parental leave, pet benefits, and resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. 

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. 

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring. 

Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! 

ABOUT THE ROLE

The Category Manager is a key driver of commercial success, transforming seasonal line plans into a high-performing, market-ready assortment. You’ll refine the product mix with precision - ensuring every SKU in your category is commercially strong, strategically priced for global markets, and positioned across channels to achieve financial targets.

Reporting to the Merchandising Director, you’ll own the physical expression of your categories from end to end. You’ll make final decisions on assortment selection (style, colour, tiering), lead pricing strategy (including off-MAP and promotional pricing), and oversee the full product lifecycle - from creating SKUs in PLM to recommending in-season markdowns or re-buys driven by performance data.

We are a community of creators who believe the best work happens when we’re together; that’s why we collaborate in-person Monday through Thursday, with Friday being flexible to work from home. This is a 9 month fixed term contract position.

A DAY-IN-THE-LIFE

Line Architecture

• Execute seasonal line plan development, including SKU counts, carryover strategy, cancellations, and newness - always aligned with the founder’s product vision and long-term assortment strategy.

• Build and maintain the line list as the foundation for seasonal assortment planning and cross-functional visibility.

• Collaborate closely with Design to finalize new silhouettes, feature sets, and product direction.

• Contribute to documenting best practices and building Standard Operating Procedures (SOPs).

Product Creation & System Setup

• Create and maintain new styles in PLM, including style codes, naming conventions, retail pricing, and product hierarchy.

• Partner with Product Development and Design through prototype rounds to ensure cost targets, margin requirements, and commercial viability are met.

Pricing

• Build the seasonal price list for new and carryover SKUs for final approval and ensure timely, accurate price uploads.

• Recommend markdown strategies and end-of-life actions, and lead system execution.

GTM Merchandising

• Lead post-mortem analysis for your categories - digging into performance, uncovering gaps, highlighting risks, and identifying opportunities for future seasons.

• Support Sales during sell-in with product insights and pricing clarity.

• Partner with Visual Merchandising to shape retail assortments by category.

• Finalize compatible SKU selection for Retail and Ecommerce and share with Planning to inform buy strategies.

• Review buy files with Planning, addressing MOQs, surcharges, cancellations, and commercial considerations.

Pricing Execution & Inventory Management

• Analyze category-level performance - including sell-through, inventory turns, and regional trends - and share insights that influence cross-functional decisions.

• Support ongoing performance reviews with deep sales and inventory analysis.

• Recommend promotional pricing for key commercial events (BFCM, Boxing Week, Luggage Sale), including system setup and validation.

DELIVERABLES & KPIs

• Timely execution of seasonal line plans, assortments, and system setup aligned to global strategy.

• Category revenue and sell-through results that meet or exceed plan.

• High accuracy in PLM setup, pricing uploads, and assortment execution with minimal downstream corrections.

• Strong inventory turns and effective management of aged inventory.

• Clear, actionable post-mortem and in-season insights that strengthen future line plans and commercial decisions.

ABOUT YOU

• 3–5 years of experience in Category Management / Merchandising with a proven ability to grow a product category.

• Fashion, Home Textiles or Hardgoods experience is essential

• Post-secondary education in Business or Fashion Merchandising is an asset.

• Skilled in Assortment Planning and Market Analysis.

• Highly proficient in Excel and Google Sheets for managing line lists.

• Experience with global pricing schemas and multi-currency environments.

• Strong commercial eye - balancing data, intuition, and aesthetic.

• Excellent cross-functional communication and alignment skills.

• Confident working under pressure to solve problems quickly.

• Experience with PLM and ERP systems

• Some familiarity with Power BI.

• Comfortable with Microsoft Office, Google Suite, and project management tools (e.g., monday.com).

NICE TO HAVE

• Category expertise in Bags, Apparel, or Headwear would be advantageous 

• Experience across both Wholesale and DTC channels.

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $81,000 - $91,000 depending on experience. This is a hybrid role, based out of our Vancouver HQ 4 days per week - Monday to Thursday, with the option to WFH on Friday.

In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

• Health benefits
• Competitive vacation policy
• Transit subsidy
• Maternity leave top-up for birthing and non-birthing parents
• Employee assistance program
• Professional development subsidy
• Product discount and giveaways
• Free fruit, snacks & beverages
• Social clubs and workshops (run, craft etc.)
• Weekly happy hour
• Various fun events throughout the year
• A dog friendly office

FT Assistant Store Manager at SMCP (Sandro & Maje) 

Location: Maje, Pacific Centre

 At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. 

 Why SMCP: 

SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. 

To learn more about our global presence and values, visit our website at SMCP Global. 

 At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! 

 As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success. 

In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience. 

 What You’ll Do: 

Client Experience & Service 

• Exemplify exceptional client service by acting as the boutique's primary "host." 

• Ensure each client receives a personalized and memorable shopping experience. 

• Use selling tools effectively to enhance client engagement and satisfaction. 

Sales & Performance 

• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan. 

• Mentor and motivate the team to achieve and exceed key performance indicators (KPIs). 

• Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques. 

Leadership & Development 

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions. 

• Foster a culture of trust, collaboration, and continuous improvement within the team. 

• Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns. 

Visual Merchandising & Brand Standards 

• Support visual merchandising initiatives, ensuring compliance with brand guidelines. 

• Maintain a visually appealing boutique that reflects the brand's aesthetic and standards. 

 Who You Are: 

• 2+ years of prior supervisory experience in a client-focused retail environment. 

• Passionate about fashion, styling, and delivering exceptional service. 

• Strong communicator with a natural ability to coach and develop talent. 

• Problem-solver with a track record of setting and achieving goals. 

• Team-oriented leader who fosters a positive and motivating workplace. 

• Resourceful in building client relationships and attracting new talent. 

• Flexible availability, including evenings, weekends, and holidays, is required. 

• Aligned with SMCP’s core values and dedicated to growing within the brand. 

 Join a Career That Fits Your Life:

At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional.

Your talent and dedication are rewarded with competitive base hourly pay and an individual commission structure. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution.

We know that security and well-being matter. That’s why we provide enhanced health benefits, an RRSP/DPSP savings plan, and generous paid time off—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness.

Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring.

At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.

Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team! 

ABOUT YOUR NEW ROLE

We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Robson Street store crew as a Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. This is a part-time, seasonal position.

A DAY IN THE LIFE

At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high.

Here’s what your day might look like:

• Open and close the store, keeping everything running properly and on time
• Lead the sales floor, setting the pace and delegating tasks as needed
• Jump in to serve customers with authentic energy and strong product knowledge
• Coach and support Sales Associates, giving feedback and encouragement throughout the shift
• Keep the store looking sharp: clean, organized, and merchandised to standard
• Stay on top of stock - from receiving shipments to restocking and prepping the floor
• Run transactions with accuracy and confidence on POS and mobile systems
• Drive results by keeping KPIs top of mind and inspiring the team to hit goals together
• Be the go-to support for customer concerns, turning challenges into positive outcomes
• Stay connected to new product launches, brand initiatives, and store events - and help bring them to life with your team

ABOUT YOU

• A natural leader who can energize and motivate others
• Previous retail experience (Key Holder or established Sales Associate level preferred)
• Friendly, authentic, and confident in creating next-level customer experiences
• Strong communication skills - you can coach teammates as easily as you can connect with customers
• Organized and reliable, with the ability to juggle multiple priorities
• Comfortable making decisions on the floor when leadership isn’t present
• Flexible to work weekends, evenings, holidays, and special events
• Results-driven with a growth mindset - open to feedback and always looking to learn
• Visual merchandising or inventory experience is a strong asset

AVAILABILITY

We require our retail employees to have flexibility to work a mix of opening and closing shifts, evenings, weekends, holidays, and special events. Availability on at least one full weekend day is required. 

WAGE BAND

$19.50 - $20.75 per hour depending on experience

About The Role

What You'll Do

1. Leasing Duties:

• Manage leasing inquiries and maintain accurate suite availability. 
• Schedule and confirm appointments for property viewings, conducting engaging suite showings. 
• Facilitate effective communication to ensure prospects receive timely and accurate information. 
• Guide prospects through the application process and participate in resident selection. 
• Assist in leasing performance analysis, providing weekly/monthly trends.  
• Ability to speak to the residential tenancy act, and have an understanding of lease agreements, addendums, and tenancy guidelines. 

2. Resident Engagement Support:

• Assist in organizing resident events, programs, and activities to encourage community engagement. 
• Respond to resident inquiries, concerns, and feedback professionally and promptly. 
• Act as a point of contact for residents, addressing their needs and facilitating communication with management. 

3. Administrative Assistance:

• Maintain resident records, lease agreements, and relevant documentation. 
• Handle resident move-ins and move-outs, conducting apartment inspections. 
• Support in preparing and distributing communication materials to residents. 

4. Financial and Budget Support:

• Collaborate to manage the building's financial operations effectively. 
• Assist in monitoring rent collections, processing invoices, and maintaining financial records. 
• Contribute to preparing and monitoring the annual budget, tracking expenses, and identifying cost-saving opportunities. 

5. Team Collaboration:

• Work closely with the management team to ensure seamless coordination and task execution. 
• Foster a positive team culture, promoting teamwork and collaboration. 
• Support in providing feedback and guidance to team members.

6. Vendor and Maintenance Coordination:

• Collaborate with maintenance teams to address resident maintenance requests and building repairs promptly. 
• Assist in managing relationships with external vendors and service providers. 

What You Bring

• Previous experience in property management, customer service, or related fields is an asset. 
• Ability to work Tuesday to Saturday from 9:00AM to 5:00PM.
• Excellent communication and interpersonal skills, with the ability to interact with residents and team members professionally and courteously. 
• Strong organizational abilities, attention to detail, and time management skills. 
• Proficiency in Microsoft Office Suite and property management software (knowledge of Yardi or similar software is a plus). 
• Ability to work in a fast-paced environment, handling multiple tasks and priorities effectively. 
• A proactive and positive attitude, willing to take initiative and contribute to the success of the community.