ABOUT YOUR NEW ROLE

We’re on the hunt for a dynamic, natural connector to join the Herschel Supply Co. Banff store crew as a Sales Associate. If you thrive on meaningful connections and delivering standout service, this role puts you at the heart of it all. As a key player on our retail team, you’ll help create a welcoming, authentic, and elevated experience for every customer who walks through our doors. You’ll report to our Store Management & Key Holders - but more importantly, you’ll help bring the Herschel brand to life on the shop floor. 

A DAY IN THE LIFE

At Herschel, no two days are the same - and that’s just how we like it. We’re a tight-knit, creative, and hands-on team that thrives in a fast-paced, supportive environment. As a Sales Associate, you’ll be right in the mix, making an impact from the moment the doors open.

Here’s what your day might look like:

• Greet every customer with a warm welcome and authentic energy
• Use your product know-how to guide, recommend, and inspire
• Share the stories behind our gear - highlighting features, benefits, and what makes it uniquely Herschel
• Keep our store looking its best: organized, clean, and fully stocked
• Stay sharp on what’s in stock - on the floor, in the back, and online
• Jump in on receiving and prepping new product deliveries (yes, those boxes can be hefty: 10-30 lbs!)
• Support with restocking, tagging, and sale prep
• Keep fitting rooms flowing and merchandise returned, sized, and ready for the next shopper
• Run transactions smoothly using our POS and mobile systems
• Stay curious - always learning about new drops, brand initiatives, and trends
• Join in on store events, team training, and anything else that keeps the vibe strong

ABOUT YOU

• An upbeat, friendly energy with a genuine, authentic approach
• A natural relationship-builder who celebrates individuality and diversity
• A true team player who collaborates, listens, and shares ideas
• Confident navigating customer concerns and turning them into positive experiences
• A strong communicator who can highlight product features and benefits with ease
• Flexibility to work weekends, evenings, holidays, and special events
• A growth mindset - open to feedback and always looking to learn
• Driven by results and motivated to help the team succeed

AVAILABILITY

Our Banff store is flexible on scheduling, we are interested in hearing from applicants with varying availability in terms of days of the week, and times. Part-time roles are 24 hours or less per week, but additional hours can be allocated depending on availability, customer traffic and business needs.

WAGE BAND

$17.00 - $17.50 per hour depending on experience

ABOUT YOUR NEW ROLE

We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Sherway Gardens store crew as a Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. This is a part-time, seasonal role to support during our busy "back-to-school" season June to mid-September.

A DAY IN THE LIFE

At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high.

Here’s what your day might look like:

• Open and close the store, keeping everything running properly and on time
• Lead the sales floor, setting the pace and delegating tasks as needed
• Jump in to serve customers with authentic energy and strong product knowledge
• Coach and support Sales Associates, giving feedback and encouragement throughout the shift
• Keep the store looking sharp: clean, organized, and merchandised to standard
• Stay on top of stock - from receiving shipments to restocking and prepping the floor
• Run transactions with accuracy and confidence on POS and mobile systems
• Drive results by keeping KPIs top of mind and inspiring the team to hit goals together
• Be the go-to support for customer concerns, turning challenges into positive outcomes
• Stay connected to new product launches, brand initiatives, and store events - and help bring them to life with your team

ABOUT YOU

• A natural leader who can energize and motivate others
• Previous retail experience (Key Holder or established Sales Associate level preferred)
• Friendly, authentic, and confident in creating next-level customer experiences
• Strong communication skills - you can coach teammates as easily as you can connect with customers
• Organized and reliable, with the ability to juggle multiple priorities
• Comfortable making decisions on the floor when leadership isn’t present
• Flexible to work weekends, evenings, holidays, and special events
• Results-driven with a growth mindset - open to feedback and always looking to learn
• Visual merchandising or inventory experience is a strong asset

AVAILABILITY

Key Holders are expected to have flexibility to work opening and closing shifts, evenings, weekends, holidays, and special events. Availability on at least one full weekend day is required. Part time is 24 hours or less.

WAGE BAND

$19.50 - $20.75 per hour depending on experience

ABOUT YOUR NEW ROLE

We’re on the hunt for a dynamic, natural connector to join the Herschel Supply Co. McArthurGlen YVR Outlet crew as a Sales Associate. If you thrive on meaningful connections and delivering standout service, this role puts you at the heart of it all. As a key player on our retail team, you’ll help create a welcoming, authentic, and elevated experience for every customer who walks through our doors. You’ll report to our Store Management & Key Holders - but more importantly, you’ll help bring the Herschel brand to life on the shop floor. This is a seasonal position to support the team between May and August 2026. This is a part-time position where fully open availability on Tuesdays and Thursdays is required.

A DAY IN THE LIFE

At Herschel, no two days are the same - and that’s just how we like it. We’re a tight-knit, creative, and hands-on team that thrives in a fast-paced, supportive environment. As a Sales Associate, you’ll be right in the mix, making an impact from the moment the doors open.

Here’s what your day might look like:

• Greet every customer with a warm welcome and authentic energy
• Use your product know-how to guide, recommend, and inspire
• Share the stories behind our gear - highlighting features, benefits, and what makes it uniquely Herschel
• Keep our store looking its best: organized, clean, and fully stocked
• Stay sharp on what’s in stock - on the floor, in the back, and online
• Jump in on receiving and prepping new product deliveries (yes, those boxes can be hefty: 10-30 lbs!)
• Support with restocking, tagging, and sale prep
• Keep fitting rooms flowing and merchandise returned, sized, and ready for the next shopper
• Run transactions smoothly using our POS and mobile systems
• Stay curious - always learning about new drops, brand initiatives, and trends
• Join in on store events, team training, and anything else that keeps the vibe strong

ABOUT YOU

• An upbeat, friendly energy with a genuine, authentic approach
• A natural relationship-builder who celebrates individuality and diversity
• A true team player who collaborates, listens, and shares ideas
• Confident navigating customer concerns and turning them into positive experiences
• A strong communicator who can highlight product features and benefits with ease
• Flexibility to work weekends, evenings, holidays, and special events
• A growth mindset - open to feedback and always looking to learn
• Driven by results and motivated to help the team succeed

AVAILABILITY

Part-time team members are expected to be available for opening and closing shifts at least three times per week, with availability on at least one full weekend day. Part-time roles are typically 24 hours or less per week, but additional hours may be available based on customer traffic and business needs.

WAGE BAND

$17.85 - $18.30 per hour depending on experience

ABOUT YOUR NEW ROLE

We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Eaton Centre Store crew as a Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. We have both full-time, and part-time positions available.

A DAY IN THE LIFE

At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high.

Here’s what your day might look like:

• Open and close the store, keeping everything running properly and on time
• Lead the sales floor, setting the pace and delegating tasks as needed
• Jump in to serve customers with authentic energy and strong product knowledge
• Coach and support Sales Associates, giving feedback and encouragement throughout the shift
• Keep the store looking sharp: clean, organized, and merchandised to standard
• Stay on top of stock - from receiving shipments to restocking and prepping the floor
• Run transactions with accuracy and confidence on POS and mobile systems
• Drive results by keeping KPIs top of mind and inspiring the team to hit goals together
• Be the go-to support for customer concerns, turning challenges into positive outcomes
• Stay connected to new product launches, brand initiatives, and store events - and help bring them to life with your team

ABOUT YOU

• A natural leader who can energize and motivate others
• Previous retail experience (Key Holder or established Sales Associate level preferred)
• Friendly, authentic, and confident in creating next-level customer experiences
• Strong communication skills - you can coach teammates as easily as you can connect with customers
• Organized and reliable, with the ability to juggle multiple priorities
• Comfortable making decisions on the floor when leadership isn’t present
• Flexible to work weekends, evenings, holidays, and special events
• Results-driven with a growth mindset - open to feedback and always looking to learn
• Visual merchandising or inventory experience is a strong asset

AVAILABILITY

Full time Key Holders are expected to work 25-40 hours per week, with flexibility to work opening and closing shifts, evenings, weekends, holidays, and special events. Availability on at least one full weekend day is required. Part time is 24 hours or less.

WAGE BAND

$19.50 - $20.75 per hour depending on experience

ABOUT THE ROLE

The Category Manager is a key driver of commercial success, transforming seasonal line plans into a high-performing, market-ready assortment. You’ll refine the product mix with precision - ensuring every SKU in your category is commercially strong, strategically priced for global markets, and positioned across channels to achieve financial targets.

Reporting to the Merchandising Director, you’ll own the physical expression of your categories from end to end. You’ll make final decisions on assortment selection (style, colour, tiering), lead pricing strategy (including off-MAP and promotional pricing), and oversee the full product lifecycle - from creating SKUs in PLM to recommending in-season markdowns or re-buys driven by performance data.

We are a community of creators who believe the best work happens when we’re together; that’s why we collaborate in-person Monday through Thursday, with Friday being flexible to work from home. This is a 9 month fixed term contract position.

A DAY-IN-THE-LIFE

Line Architecture

• Execute seasonal line plan development, including SKU counts, carryover strategy, cancellations, and newness - always aligned with the founder’s product vision and long-term assortment strategy.

• Build and maintain the line list as the foundation for seasonal assortment planning and cross-functional visibility.

• Collaborate closely with Design to finalize new silhouettes, feature sets, and product direction.

• Contribute to documenting best practices and building Standard Operating Procedures (SOPs).

Product Creation & System Setup

• Create and maintain new styles in PLM, including style codes, naming conventions, retail pricing, and product hierarchy.

• Partner with Product Development and Design through prototype rounds to ensure cost targets, margin requirements, and commercial viability are met.

Pricing

• Build the seasonal price list for new and carryover SKUs for final approval and ensure timely, accurate price uploads.

• Recommend markdown strategies and end-of-life actions, and lead system execution.

GTM Merchandising

• Lead post-mortem analysis for your categories - digging into performance, uncovering gaps, highlighting risks, and identifying opportunities for future seasons.

• Support Sales during sell-in with product insights and pricing clarity.

• Partner with Visual Merchandising to shape retail assortments by category.

• Finalize compatible SKU selection for Retail and Ecommerce and share with Planning to inform buy strategies.

• Review buy files with Planning, addressing MOQs, surcharges, cancellations, and commercial considerations.

Pricing Execution & Inventory Management

• Analyze category-level performance - including sell-through, inventory turns, and regional trends - and share insights that influence cross-functional decisions.

• Support ongoing performance reviews with deep sales and inventory analysis.

• Recommend promotional pricing for key commercial events (BFCM, Boxing Week, Luggage Sale), including system setup and validation.

DELIVERABLES & KPIs

• Timely execution of seasonal line plans, assortments, and system setup aligned to global strategy.

• Category revenue and sell-through results that meet or exceed plan.

• High accuracy in PLM setup, pricing uploads, and assortment execution with minimal downstream corrections.

• Strong inventory turns and effective management of aged inventory.

• Clear, actionable post-mortem and in-season insights that strengthen future line plans and commercial decisions.

ABOUT YOU

• 3–5 years of experience in Category Management / Merchandising with a proven ability to grow a product category.

• Fashion, Home Textiles or Hardgoods experience is essential

• Post-secondary education in Business or Fashion Merchandising is an asset.

• Skilled in Assortment Planning and Market Analysis.

• Highly proficient in Excel and Google Sheets for managing line lists.

• Experience with global pricing schemas and multi-currency environments.

• Strong commercial eye - balancing data, intuition, and aesthetic.

• Excellent cross-functional communication and alignment skills.

• Confident working under pressure to solve problems quickly.

• Experience with PLM and ERP systems

• Some familiarity with Power BI.

• Comfortable with Microsoft Office, Google Suite, and project management tools (e.g., monday.com).

NICE TO HAVE

• Category expertise in Bags, Apparel, or Headwear would be advantageous 

• Experience across both Wholesale and DTC channels.

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $81,000 - $91,000 depending on experience. This is a hybrid role, based out of our Vancouver HQ 4 days per week - Monday to Thursday, with the option to WFH on Friday.

In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

• Health benefits
• Competitive vacation policy
• Transit subsidy
• Maternity leave top-up for birthing and non-birthing parents
• Employee assistance program
• Professional development subsidy
• Product discount and giveaways
• Free fruit, snacks & beverages
• Social clubs and workshops (run, craft etc.)
• Weekly happy hour
• Various fun events throughout the year
• A dog friendly office

ABOUT YOUR NEW ROLE

We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Robson Street store crew as a Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. This is a part-time, seasonal position.

A DAY IN THE LIFE

At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high.

Here’s what your day might look like:

• Open and close the store, keeping everything running properly and on time
• Lead the sales floor, setting the pace and delegating tasks as needed
• Jump in to serve customers with authentic energy and strong product knowledge
• Coach and support Sales Associates, giving feedback and encouragement throughout the shift
• Keep the store looking sharp: clean, organized, and merchandised to standard
• Stay on top of stock - from receiving shipments to restocking and prepping the floor
• Run transactions with accuracy and confidence on POS and mobile systems
• Drive results by keeping KPIs top of mind and inspiring the team to hit goals together
• Be the go-to support for customer concerns, turning challenges into positive outcomes
• Stay connected to new product launches, brand initiatives, and store events - and help bring them to life with your team

ABOUT YOU

• A natural leader who can energize and motivate others
• Previous retail experience (Key Holder or established Sales Associate level preferred)
• Friendly, authentic, and confident in creating next-level customer experiences
• Strong communication skills - you can coach teammates as easily as you can connect with customers
• Organized and reliable, with the ability to juggle multiple priorities
• Comfortable making decisions on the floor when leadership isn’t present
• Flexible to work weekends, evenings, holidays, and special events
• Results-driven with a growth mindset - open to feedback and always looking to learn
• Visual merchandising or inventory experience is a strong asset

AVAILABILITY

We require our retail employees to have flexibility to work a mix of opening and closing shifts, evenings, weekends, holidays, and special events. Availability on at least one full weekend day is required. 

WAGE BAND

$19.50 - $20.75 per hour depending on experience

ABOUT YOUR NEW ROLE

We’re on the hunt for a dynamic, natural connector to join the Herschel Supply Co. Gastown crew as a Sales Associate. If you thrive on meaningful connections and delivering standout service, this role puts you at the heart of it all. As a key player on our retail team, you’ll help create a welcoming, authentic, and elevated experience for every customer who walks through our doors. You’ll report to our Store Management & Key Holders - but more importantly, you’ll help bring the Herschel brand to life on the shop floor. This is a seasonal position to support the Gastown store team until the end of June 2026. While the position is part-time and we are looking for availability during the week and one full weekend day, full-time hours may be allocated depending on business needs.

A DAY IN THE LIFE

At Herschel, no two days are the same - and that’s just how we like it. We’re a tight-knit, creative, and hands-on team that thrives in a fast-paced, supportive environment. As a Sales Associate, you’ll be right in the mix, making an impact from the moment the doors open.

Here’s what your day might look like:

• Greet every customer with a warm welcome and authentic energy
• Use your product know-how to guide, recommend, and inspire
• Share the stories behind our gear - highlighting features, benefits, and what makes it uniquely Herschel
• Keep our store looking its best: organized, clean, and fully stocked
• Stay sharp on what’s in stock - on the floor, in the back, and online
• Jump in on receiving and prepping new product deliveries (yes, those boxes can be hefty: 10-30 lbs!)
• Support with restocking, tagging, and sale prep
• Keep fitting rooms flowing and merchandise returned, sized, and ready for the next shopper
• Run transactions smoothly using our POS and mobile systems
• Stay curious - always learning about new drops, brand initiatives, and trends
• Join in on store events, team training, and anything else that keeps the vibe strong

ABOUT YOU

• An upbeat, friendly energy with a genuine, authentic approach
• A natural relationship-builder who celebrates individuality and diversity
• A true team player who collaborates, listens, and shares ideas
• Confident navigating customer concerns and turning them into positive experiences
• A strong communicator who can highlight product features and benefits with ease
• Flexibility to work weekends, evenings, holidays, and special events
• A growth mindset - open to feedback and always looking to learn
• Driven by results and motivated to help the team succeed

AVAILABILITY

Part-time team members are expected to be available for opening and closing shifts at least three times per week, with availability on at least one full weekend day. Part-time roles are typically 24 hours or less per week, but additional hours may be available based on customer traffic and business needs.

WAGE BAND

$17.85 - $18.30 per hour depending on experience