About The Role

What You'll Do

1. Leasing Duties:

• Manage leasing inquiries and maintain accurate suite availability. 
• Schedule and confirm appointments for property viewings, conducting engaging suite showings. 
• Facilitate effective communication to ensure prospects receive timely and accurate information. 
• Guide prospects through the application process and participate in resident selection. 
• Assist in leasing performance analysis, providing weekly/monthly trends.  
• Ability to speak to the residential tenancy act, and have an understanding of lease agreements, addendums, and tenancy guidelines. 

2. Resident Engagement Support:

• Assist in organizing resident events, programs, and activities to encourage community engagement. 
• Respond to resident inquiries, concerns, and feedback professionally and promptly. 
• Act as a point of contact for residents, addressing their needs and facilitating communication with management. 

3. Administrative Assistance:

• Maintain resident records, lease agreements, and relevant documentation. 
• Handle resident move-ins and move-outs, conducting apartment inspections. 
• Support in preparing and distributing communication materials to residents. 

4. Financial and Budget Support:

• Collaborate to manage the building's financial operations effectively. 
• Assist in monitoring rent collections, processing invoices, and maintaining financial records. 
• Contribute to preparing and monitoring the annual budget, tracking expenses, and identifying cost-saving opportunities. 

5. Team Collaboration:

• Work closely with the management team to ensure seamless coordination and task execution. 
• Foster a positive team culture, promoting teamwork and collaboration. 
• Support in providing feedback and guidance to team members.

6. Vendor and Maintenance Coordination:

• Collaborate with maintenance teams to address resident maintenance requests and building repairs promptly. 
• Assist in managing relationships with external vendors and service providers. 

What You Bring

• Previous experience in property management, customer service, or related fields is an asset. 
• Ability to work Tuesday to Saturday from 9:00AM to 5:00PM.
• Excellent communication and interpersonal skills, with the ability to interact with residents and team members professionally and courteously. 
• Strong organizational abilities, attention to detail, and time management skills. 
• Proficiency in Microsoft Office Suite and property management software (knowledge of Yardi or similar software is a plus). 
• Ability to work in a fast-paced environment, handling multiple tasks and priorities effectively. 
• A proactive and positive attitude, willing to take initiative and contribute to the success of the community.