About the Role

 iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and is committed to delivering a high-quality, accurate product on a time-sensitive basis. Daily activities will be diverse, from setting up and maintaining software applications, to assisting clients with issues, special projects, sales calls, and helping with all the non-related tasks associated with building an innovative company. The role is a mix of finance and technology.

Responsibilities

• Financial Reporting and Data Aggregation tools.
• Analyze and explain portfolio performance results.
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
• Analyze private equity and hedge fund statements for input into system.
• Consolidate data from multiple sources and custodians.
• Provide accurate and timely statements and data entry.
• Generate reports as needed.
• Work with clients and partners to resolve data issues.
• Develop and strengthen client relationships via client on-boarding, client account setup, training, day-to-day support and issue management.
• Maintain software maintenance, system setup and configuration which includes new client setup, new financial account and asset set-up and classification. This assists in data feed management, creating custom reports based on client-specific needs, liaise with the vendor partners for enhancements, and system data issues.
• Work with the team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
• Establish operational effectiveness through the development, adoption of policies, procedures, and controls.

Qualifications

• Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field
• Excellent customer relations skills
• Foster and maintain effective relationships
• Proactively assess and act upon client and company needs
• Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
• Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
• Comfortable with technology, software tools and applications and able to learn new software quickly; Strong MS Excel and PowerPoint skills, basic knowledge of database concepts, and any type of programming and a working knowledge of Photoshop, HTML design, or similar tools
• Knowledge of liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA, alternative investments, performance reporting calculations and methodologies, portfolio management and rebalancing, as well as how RIA investment advisors ’work
• Critical thinker that possesses strong-problem-solving skills and can summarize information clearly and concisely, both written and verbally
• Devotion to collaboration and ability to thrive in a team environment while working independently

Benefits

The base salary range for this role is $62,000 to $70,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

ABOUT THIS ROLE

As an Application Security Engineer at LVT, you will be a cornerstone of our commitment to building secure-by-design technology. You will partner deeply with our Engineering and Product teams to weave advanced security protocols into every layer of our Software Development Lifecycle (SDLC). This isn’t just about finding bugs; it’s about architecting a proactive security culture and scaling our defenses alongside our rapid growth. You will serve as a technical expert, mentor, and advocate, ensuring our AI-driven platform remains as resilient as it is innovative.

This role is based in-office out of our Headquarters in American Fork, Utah.

ROLE RESPONSIBILITIES

• Strategic Integration: Partner with Product and Engineering to embed reproducible, high-standard security practices directly into the SDLC.
• Defense Engineering: Develop and maintain sophisticated manual and automated security processes to identify, evaluate, and mitigate risks across our software ecosystem.
• Offensive Security: Lead proactive security initiatives including threat modeling, deep-dive code reviews, and offensive security exercises/penetration testing.
• Vulnerability Management: Architect and manage the deployment of vulnerability scanning tools, driving the remediation process to ensure rapid resolution of identified issues.
• Policy Stewardship: Assist in the development and continuous improvement of secure development policies and procedural documentation.
• Technical Translation: Communicate complex vulnerability details and risk assessments to both technical and non-technical stakeholders, ensuring organizational alignment.
• Security Culture: Mentor junior team members and foster a strong, transparent security culture across the company.
• Impact Measurement: Success in this role is measured by the reduction of critical vulnerabilities in production, the speed of remediation cycles, and the successful adoption of security tools by the broader engineering team.

OUR IDEAL CANDIDATE

• Proven Experience: At least 2+ years of professional experience in an Information Security role with a focus on modern application environments.
• Cloud Proficiency: 2+ years of hands-on security experience with AWS and other cloud service platforms.
• Modern Stack Familiarity: Comfortable navigating common web languages and frameworks such as HTML, PHP, Node.js, React.js, Nest.js, and Next.js.
• Pipeline Expertise: A solid understanding of CI/CD tools including GitHub, Docker, Jfrog, CircleCI, and ArgoCD.
• Technical Depth: A comprehensive understanding of common application vulnerabilities (OWASP Top 10) and the tools used to combat them (SAST, DAST, SCA).
• IT Foundations: Strong grasp of IT fundamentals, including operating systems, networking protocols, and the OSI model.
• Compliance Awareness: Familiarity with security frameworks such as CIS, NIST, or ISO/IEC 27001.
• Exceptional Communicator: Ability to articulate risk with clarity and professional poise, maintaining high levels of personal integrity.
• Preferred Credentials: A degree in IT/Security or industry certifications such as Security+, OSCP, GPEN, or ITCA are highly valued.
• Regulatory Experience: Prior experience working within compliance frameworks like SOC2 or FedRAMP is a plus.

BENEFITS

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. 

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

The Role

We’re looking for a Senior Software Developer to take a leading role in developing and maintaining one of our software brands. This is a high-impact role where you’ll work across the full stack of a mature SaaS product used in real-world daily operations. You’ll collaborate closely with product, customer success, and other stakeholders to deliver features, improve performance, and maintain reliability.

What You’ll Do

• Own the full application lifecycle — features, bugs, performance, and deployments
• Maintain and extend a large PHP/MySQL codebase
• Build new features driven by customer needs
• Work with third-party integrations
• Support multi-location and multi-tenant functionality
• Optimize database performance and queries
• Respond to production issues and ensure system reliability
• Collaborate with internal stakeholders on product direction and priorities
• Contribute to ongoing improvements in code quality and architecture

Technology Stack

• Backend: PHP
• Database: MySQL
• Frontend: JavaScript, jQuery, HTML/CSS
• Web Server: Apache
• Dependencies: Composer
• Integrations: Ecommerce, payments, messaging, reporting tools
• Architecture: Established monolithic PHP application with long-term production stability.

What We’re Looking For

Required:

• 5+ years of professional PHP development experience
• Strong MySQL skills
• Solid JavaScript experience
• Experience working with APIs
• Familiarity with payment processing concepts
• Git proficiency
• Basic Linux/server knowledge
• Ability to work independently

Preferred:

• Experience with ecommerce integrations
• Experience with payment platforms
• Experience with messaging/email APIs
• Familiarity with multi-tenant SaaS architectures
• Experience working in legacy codebases
• Understanding of retail/POS concepts

Nice to Have:

• Experience in nonprofit or resale industries
• Familiarity with logistics or scheduling systems
• Experience with BI/reporting tools
• Interest in modernizing legacy systems

What Success Looks Like

First 30 days:

• Onboarded and productive
• Understands core application flow
• Ships initial bug fixes or small features

First 90 days:

• Independently handling features and bug fixes
• Comfortable with deployment and integration workflows
• Strong understanding of system architecture

First 6 months:

• Owning significant areas of the product
• Delivering meaningful improvements
• Contributing to technical direction

About the Codebase — Transparency

• Large, long-running production system
• Primarily procedural PHP
• Limited automated testing today
• Emphasis on stability and incremental improvement

What We Offer

• Opportunity to build software that powers real-world commerce at scale.
• Competitive salary and equity package.
• Comprehensive benefits (health, dental, vision, 401k, etc.).
• Flexible work environment.
• Strong emphasis on engineering quality and career growth.

Location: Onsite, Provo, Utah
Salary: 105-120k base + bonus

We Are Route

When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.

Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by thousands of brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.

Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth, we've stayed committed to building innovative products that empower our customers and to fostering a people-first, values-driven culture that makes Route a place where great work and great people thrive.

We're looking for talented people across the ecommerce space to join us on the next chapter of this adventure. Don't just take our word for it, Discover what life at Route has to offer.

The team

Route's Solutions Engineering department is the technical backbone of our merchant-facing organization. We partner with merchants and the non-technical teams across Route who serve them whenever the conversation gets technical, from the first demo through launch and across the life of the account. We own the technical scoping and solution design, the implementation of Route's post-purchase products on every storefront we touch, and the technical relationship that keeps merchants thriving on the platform long after go-live. This is a small, high-leverage team that treats AI as a force multiplier by using AI tooling to move faster, diligence deeper, and raise the technical bar on every merchant interaction.

The Implementation team specifically is responsible for implementing the Route widget on merchant sites, ensuring seamless integration so merchants can get the most out of Route's products and features. The biggest challenges we tackle are reducing merchant time to revenue, handling complex custom integrations, and maintaining implementation quality across a high volume of merchant onboarding.

The opportunity

As an Implementation Engineer you will be responsible for ensuring that Route’s product and features are properly implemented on our partner merchants’ e-commerce stores. Every day matters at Route and you will play a key role in decreasing our merchant partners' "time to revenue" through an efficient and successful implementation. The person in this role will work in a highly cross-functional setting, working in harmony with account executives, support engineers, sales engineers, and software engineers and act as the primary technical resource to ensure Route is properly implemented. 

This is an opportunity to bring together technical expertise and client partnership in a high-impact way. You’ll work closely with merchants to translate complex web and e-commerce concepts into clear, actionable solutions that drive real business outcomes. This role is ideal for someone who thrives in a client-facing environment, takes ownership of results, and enjoys bridging the gap between technical teams and non-technical stakeholders.

What you’ll do

• Implement Route's products and features on merchant e-commerce sites, ensuring seamless integration with the merchant site and shopper experience
• Collaborate closely with Account Executives, Solution Engineers, Customer Success Managers throughout the merchant implementation lifecycle
• Partner cross-functionally with Merchant Support and Software Engineers to troubleshoot technical issues and drive optimal implementation outcomes
• Monitor Route's product behavior, identify anomalies, and surface optimized solutions proactively
• Maintain thorough and accurate documentation throughout the implementation lifecycle, capturing technical configurations, merchant-specific customizations, and process notes to ensure continuity and support team-wide knowledge sharing
• Develop custom scripting solutions when merchants encounter implementation blockers
• Lead implementation calls with merchants, explaining technical concepts in clear, accessible ways and making sure concerns are addressed and resolved
• Manage and prioritize the implementation queue using Salesforce and Linear
• Resolve escalated implementation issues with a sense of urgency and ownership
• Continuously refine implementation processes to improve team productivity and efficiency

What we’re looking for

• 1-2 years of experience with HTML, CSS, and JavaScript, or equivalent demonstrated experience
• Strong problem solving skills and resourcefulness 
• Experience working in collaborative, cross-functional environments and managing multiple stakeholder needs simultaneously
• Excellent attention to detail with the ability to communicate complex ideas clearly to both technical and non-technical audiences
• A fast learner who can absorb new tools, platforms, and concepts quickly and apply them effectively
• Embody a culture of innovation, transparency, discovery, and collaboration
• Comfortable using AI tools (such as Cursor, Claude Code, or similar) to accelerate problem-solving, scripting, and documentation; a mindset toward leveraging AI to work smarter and move faster is an expectation
• Familiarity with one or more major e-commerce platforms (Shopify, WooCommerce, BigCommerce, or similar) preferred but not required. 
• Front-end development experience  preferred but not required. 
• BS/BA in Information Systems, Computer Science, or a related technical field is preferred but not required. 

Equal opportunity for all

Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Total Rewards

We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 95% - 100% of your health insurance premiums for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.

Pay Transparency

Salary for this role: $74,000 - $86,000

The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route’s bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.

Make your impact within a rapidly growing Fintech Company

We are looking for an experienced Email Marketing Manager to join our team. The ideal candidate will have a proven track record of building successful email marketing programs (via email nurturing and email campaigns), working collaboratively with other teams to develop effective strategies, and executing campaigns flawlessly. As an Email Marketing Manager, you will be responsible for creating visually appealing emails that are engaging and tailored to our target audience. You will play a role in working with our AI tools and our creative team to develop compelling emails and email templates. You will also work closely with the analytics team to help measure the effectiveness of our campaigns. If you are a data-driven individual who is passionate about delivering impactful email campaigns, we would love to hear from you.

We’d love to chat if you have experience with the following:

• Strategy & Roadmap
• Co-develop email/lifecycle marketing strategy with cross-functional marketing teams to ensure messaging, tone, and timing are aligned across all channels.
• Develop automated, trigger-based journeys to prospect throughout early top and middle funnel lifecycle stages.
  
  
• Execution & Optimization
• Own key lifecycle growth targets and be directly accountable for delivering measurable impact on these metrics.
• Build and deploy campaigns using Inflection.io (experience with Marketo, HubSpot, Braze, Customer.io or similar tools welcome).
• Coordinate segmentation, dynamic content, and personalization for maximum relevance.
• Design, test, and optimize A/B and multivariate experiments to improve open, click, and conversion rates.
• Demonstrated advanced proficiency in leveraging AI tools and automation to design, execute, and optimize marketing campaigns.
• Ensure compliance with email best practices and regulations (CAN-SPAM, GDPR, etc.).
  
  
• Analytics & Reporting
• Track and report KPIs across lifecycle programs
• Partner with analytics, GTM Ops, Analytics and marketing managers to develop dashboards and actionable insights.
• Use data to iterate and scale high-performing programs.
  
  
• Cross-Functional Collaboration
• Work in lockstep with GTM/Growth Marketing teams to plan and execute messaging strategies
• Partner with GTM Ops to integrate data flows, improve targeting, and measure impact.
  
  
• Asset & Process Management
• Maintain an organized inventory of email assets, templates, and automation flows.
• Document and standardize processes for consistent execution.

Qualifications

• 4+ years of email or lifecycle marketing experience in B2B SaaS or similar environment.
• Deep expertise with marketing automation platforms (Inflection.io, Marketo, HubSpot, Braze, Customer.io or comparable tools).
• Proven track record of building and scaling automated, personalized lifecycle programs that drive measurable outcomes.
• Strong segmentation, testing, and analytics skills with ability to translate insights into action.
• Working knowledge of HTML/CSS for email template editing is a plus.
• Familiarity with CRM systems (Salesforce or similar) and integrating email with customer data platforms.
• Excellent project management and cross-functional collaboration skills.
• Solid understanding of email compliance (CAN-SPAM, GDPR, etc.).

As we migrate our site to the Sanity Content Management System (CMS), we are modernizing our publishing infrastructure to support growth and AI-ready experiences. This internship offers hands-on experience supporting a large-scale CMS migration in a fast-moving digital product environment.

About your role

As a Web Publishing Intern focused on CMS Migration, you will support the transition of legacy web pages into Sanity CMS. You’ll gain hands-on experience with content management systems, QA workflows, and cross-functional publishing operations while contributing to a business-critical infrastructure initiative.

You will work closely with the Publishing Manager, Content team, Design team, Product, and Engineering partners to ensure migrated pages maintain high quality, accuracy, and performance standards.

This is an early-career opportunity ideal for someone interested in web production, digital operations, or content management systems.

How you will make a difference day to day

Support CMS Migration Execution

• Assist with migrating landing pages and articles into Sanity CMS.
• Populate CMS components accurately using structured templates.
• Validate links, metadata, schema, and formatting during migration.
• Conduct QA reviews to ensure no broken links, layout inconsistencies, or publishing errors.
• Help track migration progress in Jira and maintain documentation.

Maintain Publishing Quality Standards

• Proofread content updates in American English.
• Test publishing changes in staging and production environments.
• Assist with publishing tickets and queue management.
• Support release readiness for product launches and campaign updates.

Learn Cross-Functional Web Operations

• Collaborate with Product, Engineering, and Design teams to understand publishing requirements.
• Participate in release coordination meetings.
• Learn how CMS workflows connect to broader product and business goals.

What you’ll need

• Ability to read, write and speak in American English in a professional setting.
• Currently pursuing or recently completed a degree in Marketing, Communications, Digital Media, Information Systems, or related field.
• Strong attention to detail and organizational skills.
• Interest in web publishing, digital operations, or CMS platforms.
• Clear written communication skills.
• Ability to manage multiple tasks in a structured environment.

A bonus if you have

• Experience working with a CMS (WordPress, Wix, Squarespace, Drupal, Sanity, etc.).
• Basic familiarity with HTML/CSS.
• Experience using project management tools like Jira or Trello.
• Interest in legal tech, SaaS, or product operations.

Interview Process

• Recruiter Phone Screen
• Hiring Manager Interview
• Team Interview