Job Summary
Under the supervision of the Vice President of Information Technology, the Senior Analyst, Technology Governance & Controls is responsible for strengthening CGC’s enterprise technology governance framework, internal control environment, and operational risk posture. This role helps ensure that technology-related processes, system access models, vendor relationships, documentation standards, and change practices align with organizational expectations for accountability, audit readiness, and institutional durability. 

The Senior Analyst serves as a key internal resource for access governance, control evidence management, policy administration, risk tracking, vendor oversight support, continuity planning coordination, and governance reporting. This position translates governance expectations into practical, repeatable operating disciplines that support secure and efficient business execution. 

This role is well suited for a proactive professional who can operate effectively in a growing and evolving organization, bring structure where processes continue to mature, and execute with sound judgment, discretion, and a high degree of ownership. Success in this position requires collaboration, professionalism, strong written communication, and the ability to improve how work gets done through practical use of automation, AI tools, and modern workflow capabilities. This role is central to CGC's enterprise governance maturity, maintaining the frameworks, processes, and controls that allow IT systems, data, and vendors to operate with accountability and discipline.

Key Responsibilities

• Support CGC’s enterprise technology governance and control environment through disciplined administration of repeatable oversight processes. 
• Coordinate periodic user access reviews, entitlement recertifications, segregation-of-duties support reviews, and permission validation activities across enterprise systems.
• Maintain repositories of control evidence, approvals, documentation, and artifacts required for audits, internal reviews, external assessments, or regulatory inquiries.
• Administer the lifecycle of technology-related policies, standards, and procedures, including version control, review schedules, approvals, acknowledgments, and publication tracking.
• Support vendor governance and third-party risk management processes, including intake coordination, due diligence documentation, contract control support, and remediation follow-up.
• Maintain governance logs and trackers related to risks, issues, exceptions, incidents, remediation items, and management action plans.
• Administer and monitor the technology change management process including ticket completeness, approval validation, testing evidence review, and record retention within the Technology Service Desk in Jira.
• Coordinate business continuity and disaster recovery governance activities, including inventories, documentation updates, exercise support, and remediation tracking.
• Prepare dashboards, reports, metrics, and presentations related to governance performance, access controls, training completion, vendor reviews, policy status, and control maturity, including PowerBI reporting where applicable.
• Assist in administration of security awareness initiatives, policy acknowledgments, phishing simulations, and workforce education programs.
• Identify opportunities to streamline governance processes through workflow automation, AI-enabled productivity tools, agentic workflows, and improved operating procedures consistent with internal control expectations.
• Partner with Finance, Legal, Risk, Operations, and business stakeholders to improve enterprise accountability and governance practices.
• Handle sensitive information with discretion and professionalism, escalating concerns appropriately.
• Operate with a high degree of ownership, reliability, and judgment in a dynamic environment with evolving priorities.
• Perform other duties as assigned in support of CGC’s mission and operational needs.

Required Skills and Abilities

• Experience in governance, internal controls, risk management, audit support, compliance operations, technology administration, or related business operations environments.
• Demonstrated experience managing documentation, evidence, approvals, trackers, or structured operational processes with strong attention to detail.
• Familiarity with access governance concepts, role-based permissions, and enterprise system control practices.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written communication and presentation skills.
• Demonstrated ability to operate effectively in evolving environments with changing priorities and developing processes.
• Proven professionalism, discretion, and sound judgment when handling confidential or sensitive matters.
• Demonstrated digital fluency and ability to quickly learn modern platforms and emerging technologies.

Education and Experience

• Bachelor’s degree and 5+ years of directly related experience, or equivalent combination of education and experience.
• Experience supporting technology within financial services, nonprofit, startup, federally funded, or regulated environments.
• Familiarity with frameworks such as COSO, NIST, SOC, ISO 27001, or similar governance/control standards.
• Experience with enterprise platforms such as Vanta, Microsoft 365, PowerBI, Entra ID, Jira, Confluence, Box, NetSuite, Salesforce, or comparable systems.
• Experience supporting vendor management, procurement controls, contract administration, or third-party risk processes.
• Familiarity with workflow automation tools, AI productivity tools, prompt engineering, and emerging agentic workflow concepts.
• Certifications such as CISA, CRISC, Security+, ITIL, PMP, Lean Six Sigma, or similar credentials are a plus.

Compensation and Benefits

• The salary range for the Senior Analyst position is between $117,715.00 – $132,549.00 annually.
• Senior Analyst will be eligible for an annual bonus based on job and organizational performance.
• The benefits offered for the Senior Analyst include health insurance, 401k, vacation leave and sick leave.

The Director of Identity and Access Management (IAM) Engineering leads the strategy, engineering, delivery, operations, and continuous improvement of Verisign’s enterprise IAM program and services. This role owns the operational effectiveness and roadmap for IAM capabilities, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), access management, MFA, and related identity services across our on-premises, cloud, and SaaS environments.

The Director is a player-coach who leads teams and drives the IAM program, bringing deep hands-on experience implementing, integrating, and scaling IAM platforms.

Responsibilities:

• Lead the execution and continued evolution of the IAM strategy, architecture, and roadmap in alignment with Verisign’s security, technology, and business objectives
• Lead the implementation, integration, operation, and continuous improvement of enterprise IAM platforms, including PAM, IGA, access management, MFA, and related identity services
• Establish IAM architecture standards for secure, scalable integration of key IAM platforms across on-premises, cloud, and SaaS environments
• Lead and develop the IAM team, providing coaching and technical direction while ensuring strong execution across engineering, delivery, and operations
• Manage team operations, including on-call support and escalation coverage, to ensure reliable delivery and support of IAM services
• Partner with stakeholders across the organization to deliver IAM solutions and services that are secure, effective, and aligned to enterprise needs
• Support IAM governance processes, including lifecycle management, least-privilege access, and access re-certification activities
• Communicate IAM roadmap progress, key risks, service performance, and program metrics to senior leadership
• Deliver presentations and communications to build stakeholder awareness, alignment, and support for IAM priorities and changes
• Manage IAM vendor relationships and technology evaluations, including requirements, solution assessments, business cases, and support for platform selection and procurement
• Manage IAM budget planning, vendor spend, and licensing in support of roadmap and operational priorities
• Ensure IAM capabilities and practices align with relevant security frameworks, internal standards, and audit or compliance requirements, including SOX control objectives and evidence needs
• Operate as a player-coach by providing technical expertise and hands-on support for major IAM initiatives and complex issues

Qualifications and Preferred Expertise:

• Bachelor’s degree in computer science, information technology, cybersecurity, or related discipline
• 15+ years of related experience in IAM, security engineering, or related technology roles, including experience leading teams and delivering enterprise IAM programs, services, and operations
• 6+ years of people management experience
• Relevant certifications such as CISSP, CISM, or equivalent IAM, PAM, cloud, or security vendor-specific certifications preferred
• Hands-on experience implementing, integrating, and operating enterprise IAM platforms and services across on-premises, cloud, and SaaS environments
• Strong expertise across IAM capabilities, including PAM, IGA, access management, phishing-resistant MFA, federation, and related identity services
• Hands-on experience with enterprise IAM platforms and technologies including SailPoint, Ping Identity, AWS IAM, Microsoft Entra ID, and enterprise PAM solutions such as BeyondTrust
• Experience designing and implementing integrations with identity providers and enterprise applications using protocols like SAML, OAuth, OIDC, LDAP, and related standards
• Strong analytical, communications, and presentation skills, with the ability to engage effectively with engineers, stakeholders, and senior leadership

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $180,700 - $244,500.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

About the team  

Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day. 

About the role  

We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area. 

As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.  

We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.  

For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions 
• Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem 
• Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets 
• Ensure promotional alignment internally and with Walmart across key events, features, and programs 
• Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams 
• Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions 
• Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans 
• Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities 
• Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion 
• Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers 
• Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership

We're excited if you have 

• Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred 
• 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail 
• 3+ years of experience selling into Walmart, with established buyer-level relationships 
• Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category 
• A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online 
• Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report 
• Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations 
• Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized 
• Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment 
• Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio 
• Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product 
• Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive 

#LI-DH2
#LI-Remote

We’re looking for a Regional Vice President to lead our Americas Sales Development organization. Sales Development at MongoDB is a strategic and crucial part of the sales organization, precision‑aligned to the top of the funnel to fuel the business with high‑value, strategic workloads. The RVP will own the vision, strategy, and execution for Sales Development in the Americas, driving operational excellence, developing world class leaders, and succession planning for the next generation of MongoDB Sales executives.

Sales Development is also the entry point for our BDR to CRO career development program, which provides transparent, performance‑based paths into Corporate Sales, Enterprise Sales, and Sales leadership roles. As RVP, you will be accountable for both near‑term pipeline results and long‑term talent development in the Americas.

We are looking to speak to candidates who can work in a hybrid model from one of our key regional hubs.

What you’ll do

• Own and operationalize the Americas Sales Dev strategy. Define and execute the regional strategy aligned to MongoDB’s focus on quality pipeline generation as the primary success metric. Own headcount, coverage, and regional targets with Sales, Finance, and GTM Operations; and run a data-driven operating model with clear KPIs, disciplined forecasting, and weekly reporting
• Modernize Sales Development with AI-enabled workflows that amplify rep effectiveness, expand market coverage, and create capacity for deeper, more strategic customer engagement
• Lead, coach, and scale a high-performing leadership bench. Lead a strong bench of second-line leaders and frontline SD managers, set a rigorous operating rhythm (QBRs, weekly forecast and funnel reviews, performance and enablement cadences), and deliver exceptional coaching so your leaders run world-class 1:1s and team reviews using data-driven insights to raise the bar on performance
• Drive top-of-funnel excellence across the Americas. Raise the bar on qualification, discovery, and handoff quality so opportunities are well-scoped, strategically important workloads, and partner closely with Field RVPs/RDs on account coverage, segmentation, and inbound vs. outbound motions to ensure Sales Dev is focused on the highest-value parts of the market
• Build a true talent factory for MongoDB Sales. Proactively recruit top-tier Sales Development leaders, partner with Sales Enablement to leverage programs such as Sales Bootcamp, MEDDICC, Command of the Message, and BDR to CRO, and hold a clear point of view on promotion criteria, internal mobility, and readiness so your leaders build robust backfill and successor pipelines that make the org a career accelerator
• Align cross-functionally to maximize impact. Work with Marketing to align campaigns and events to Sales Dev coverage and conversion goals, partner with GTM Operations on territory design, capacity planning, compensation, and NWL definitions, and collaborate with Product, Sales, and Customer Success leaders to ensure Sales Dev messaging reflects MongoDB’s differentiated value in modernization and AI workloads
• Model MongoDB’s culture and leadership principles. Model MongoDB’s Leadership Commitment and people-first culture by creating an inclusive, high-trust, performance-oriented environment where feedback, coaching, and continuous learning are the norm, Sales Dev is recognized as a key source of future MongoDB leaders, and leaders are held accountable for how results are achieved—not just the numbers

We’re looking for someone with

• 10+ years of experience in software or platform technology sales, including time as a quota‑carrying Account Executive with full‑cycle closing responsibility and 2+ years as a leader of leaders
• Proven experience building and leading Sales Development organizations at scale for top‑tier software companies
• Experience building and executing a regional strategy (coverage, plays, capacity, and hiring) that materially improved pipeline quality and new revenue creation
• Known for being highly process‑oriented and operationally excellent. You create structure where there is none, codify simple and transparent promotion criteria, and drive rigorous inspection of pipeline, productivity, and performance
• Strong grounding in modern sales methodologies such as MEDDIC/MEDDPICC, Challenger, or Command of the Message, with the ability to operationalize these frameworks at the top of the funnel
• Proven success recruiting, onboarding, and developing high‑potential leaders. Experience building a strong leadership bench through succession planning, clear promotion standards, and ongoing coaching
• Ability to articulate the business value of complex cloud, data, or infrastructure technology in simple, outcomes‑based language for both technical and business audiences. You don’t just “talk” tech, you know how to sell it and how to coach others to do the same
• Known for raising the bar, building diverse and inclusive teams, and operating with high integrity
• Strong communication skills, with the ability to influence cross‑functional peers and executive stakeholders
• High emotional intelligence and adaptability—you can navigate the stressors of high growth while keeping your leaders and teams focused, motivated, and connected to our mission

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273401459

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

Senior Software Engineer, Energy Storage

This position is on a team building the software platform that powers optimized control and market participation of battery energy storage systems (BESS) — software that runs both on site controllers and in the cloud. Our scope spans the full stack: compute infrastructure, telemetry, asset modeling, alerting, feature ingestion and storage for forecasting and optimization, simulation and operational control orchestration, and integration with energy markets. We're a lean team that holds ourselves to high standards in both the quality of what we build and the speed at which we build it. We value collaboration, trust, learning, and engineering excellence, and we genuinely enjoy building great things together.

Responsibilities will include:

• Contribute to BESS data engineering — building and maintaining telemetry pipelines and stores, and feature ingestion and storage systems for forecasting and optimization
• Design, build, and maintain simulation and training infrastructure — platforms for running and orchestrating simulations at scale
• Develop and operate real-time forecast and optimization workflows, orchestrating pipelines that drive BESS operations
• Support energy market integration, including data ingestion and bid management
• Collaborate across the full stack and across team boundaries to ensure the product system works well as a whole
• Write well-tested, well-monitored software and iteratively improve it over time
• Apply AI tools to accelerate development while maintaining high system design quality and code standards

Desired Qualifications: 

• Strong software design instincts — thinks in systems, reasons from first principles, and understands the real-world challenges of building available, reliable, scalable, and secure distributed systems
• Comfortable using AI tools to move faster without letting them erode system design or code quality
• Excellent collaborator — communicates clearly, listens well, and makes the people around them better
• Bias toward action — takes initiative, makes progress in ambiguous situations, and doesn't wait for perfect information
• Systems thinker and owner — willing to think and collaborate across team boundaries to make sure the product works well as a whole
• Rigorous about quality — writes well-tested, well-monitored software and iterates on it over time
• B.S. or advanced degree in Software Engineering, Computer Science, or another discipline, combined with 2-5 years of experience in software engineering.
• Experience with relevant technologies a plus: Kubernetes, Rust, Python, NATS, PostgreSQL/TimescaleDB, SQLite
• A passion for sustainability and making the world a better place! 

As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.

The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.

Here’s what you’ll do day-to-day:

• Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits
• Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
• Work directly with customers to implement employee benefit packages specific to our customers’ needs.
• Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey
• Manage multiple priorities using Salesforce and other technology platforms in your digital workspace
• Be available for our customers via phone and email to answer questions about the onboarding process

Here’s what we’re looking for:

• 2-4 years of client-facing experience - bonus points for exposure to healthcare, payroll, or a start-up environment
• Empathetic and customer-centric: You care deeply about the customers you serve
• Excellent written and oral communication skills
• Strong attention to detail
• Skilled in problem solving, dealing with ambiguity, and cross-team communication
• Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
• Ability to work throughout seasonal peaks
• Adaptability to flex to other internal roles if needed
• Embraces an ownership mentality 

Bonus points:

• Healthcare, health insurance, or employee benefits experience
• Experience with workforce tools such as Salesforce

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $23.50–$27.42 per hour.

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

The Technology Governance, Risk, and Compliance (GRC) team at GFiber establishes the framework that ensures our technology operations manage risks effectively and align with industry best practices. As GFiber navigates a complex corporate separation, our environment requires agility and an AI-native mindset. We partner across Engineering, Operations, Security, Legal, and other business units to embed GRC principles into our evolving systems. Our work protects GFiber assets and customer trust while accelerating business velocity during this critical transition.

Role Description

In this GRC role, you will take ownership of evolving our Third-Party Risk Management (TPRM) processes and driving tactical automation across the team. We are looking for a highly proactive self-starter who thrives in ambiguity and operates with exceptional agency. You will identify opportunities to integrate AI into daily operations to streamline GRC tooling and workflows. You will also distill complex technical risks into clear executive presentations for senior leadership and the C-suite. Your tenacity and project-driving capabilities will directly enable GFiber to scale securely during our separation.

In this role, you'll:

• Take full ownership of evolving and maintaining GFiber TPRM processes to optimize our existing tooling platform. Translate complex technical and non-technical risks into actionable insights for diverse stakeholders.
• Identify and execute tactical opportunities to automate GRC workflows using an AI-native approach. 
• Apply key cybersecurity frameworks, specifically ISO 27001 and NIST CSF, to manage and mature our risk posture. Act as a proactive project driver by tracking technical inquiries and moving initiatives forward without waiting for direction.
• Draft clear and effective risk presentations for senior leadership and C-suite executives. 
• Support M&A and corporate carve-out initiatives by aligning GRC processes with our new operational reality.

At a minimum we'd like you to have:

• Bachelor's degree in Accounting, Finance, MIS or Computer Science or equivalent practical experience.
• 5 years of experience building, maintaining, and evolving Third-Party Risk Management programs and processes.
• Proven ability to design and implement right-sized security controls that balance risk reduction with business velocity and our specific operational environment.
• Experience taking an AI-native approach to problem solving and tactical automation within security or risk teams.
• Professional certifications such as CISA, CRISC, CISSP, or CISM.

It's preferred if you have:

• Experience supporting M&A activity or corporate separations.
• Proven ability to draft and deliver presentations directly to C-suite executives and senior leadership.
• Familiarity with scaling GRC practices outside of legacy parent structures.
• Demonstrated track record of high agency and proactive project execution in fast-paced environments.
• Written and verbal communication skills with the ability to articulate risk clearly to varied audiences.

The US base salary range for this full-time position is between $117,600 - $172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Engineer, you will drive strategic project execution and operational excellence by architecting, integrating, and managing our field service platforms. You will provide expert technical leadership to stakeholders and oversee complex system deployments across platforms such as geospatial network management systems, network testing and monitoring solutions, fleet telematics, and various Workforce Management (WFM) tools. Ultimately, your work will ensure optimal system health and empower our business teams with robust, well-integrated technical solutions.

In this role, you'll:

• Lead the design, implementation, and administration of enterprise applications supporting field operations.
• Collaborate closely with business stakeholders, field service teams, development teams, and technical groups to gather requirements, architect scalable solutions, and drive major system enhancement projects from conception to successful deployment.
• Act as the primary technical driver for cross-platform integration initiatives, ensuring seamless data flow, API connectivity, and communication between disparate field service and network management tools.
• Provide senior-level support and technical mentorship, managing system upgrades, vendor relationships, and complex troubleshooting while actively documenting system architectures, creating FAQs, and developing materials for knowledge sharing.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent practical experience.
• 7 years of hands-on experience in IT systems engineering, with a strong focus on enterprise application management, integrations, and architecture.
• 3 years of experience leading and driving complex IT projects from end-to-end within the telecommunications or field service sectors.
• Experience configuring, administering, and integrating specific operational platforms such as geospatial tools (e.g., IQGeo), network testing/monitoring (e.g., VeEX), telematics (e.g., Geotab), or WFM systems.

It's preferred if you have:

• Experience with Oracle Field Service.
• Background in telecommunications, fiber optic networks, or related utility/infrastructure domains.
• Hands-on experience with REST/SOAP APIs, system integration middleware, and scripting languages for automation.
• Experience with Agile methodologies and IT project management frameworks.
• Understanding of data mapping, complex vendor management, and the ability to explain highly technical concepts to non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $198,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments.  We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

The Senior Service Delivery Specialist will be key in driving the performance and continuous improvement of IT support services to internal users or external clients. This role will help lead support desk operations, ensure adherence to IT services aligned with SLAs, KPIs, and organizational goals while striving to achieve operational excellence.

The Senior Service Delivery Specialist acts as the bridge between IT operations, business stakeholders, and technical teams to ensure efficient incident resolution, high user satisfaction, and reliable IT service availability. This role will assist in managing relationships with external service providers and vendors.

In this role, you'll:

• Lead, mentor, and help in the development of Support Desk team members and Team Leads, and support engineers.
• Implement and improve IT service management processes (ITSM).
• Communicate service status, risks, and improvement initiatives.
• Serve as the primary escalation point for service issues.
• Plan workforce capacity and forecast support demand.
• Identify root causes and drive permanent resolution through problem and change management.

At a minimum we'd like you to have:

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
• 10 years of experience in IT support or service management.
• 4 years in leadership or service delivery management roles.
• Proven experience leading Support Desk operations.
• Proven experience supporting Mobile Devices and/or Laptops

It's preferred if you have:

• Ability to use written and verbal communication to explain fixes and ideas to technical and non-technical audiences.
• Using metrics and data visualization to justify trade-offs and pivot strategies.
• Driving results across teams that do not report to you directly.

The US base salary range for this full-time position is between $140,000 - $204,200 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

GFiber is expanding into new markets and the Supply Chain Solutions Lead plays a key part in supporting that expansion strategy. This role will be responsible for developing data models and tools to support data-driven decision-making across supply chain planning, procurement and operational functions.

Role Description

As the Supply Chain Solutions Lead you will leverage data analytics and statistical modeling to enhance our planning, inventory management, and operational strategies. You will play a crucial role in optimizing our supply chain processes, improving equipment supply & demand forecasting, and driving data-driven decision-making. You will partner closely with Supply Chain, Business Intelligence and Engineering teams to leverage available data to improve supply chain processes. Cross-functional collaboration with finance, sales, marketing, operations, and supply chain will be critical to ensure forecast consensus. 

In this role, you'll:

• Develop & maintain equipment forecasting and financial models that also reconcile to capital budget planning       
• Support ongoing inventory & demand data mining to improve forecast accuracy 
• Create and maintain dashboards and reports highlighting into inventory turns and obsolescence risks across the supply chain network
• Leverage fiber plant bill of materials (BOMs) to translate inventory into available build miles 
• Support supply chain network operational analytics and modeling

At a minimum we'd like you to have:

• Bachelor's Degree or equivalent relevant experience
• 7 years of experience in an analytical role, preferably in Supply Chain and/or Procurement
• 7  years of experience in Tableau, SQL, Python, Power BI, SAP, Hyperion, Salesforce, Access and Excel
• Knowledge of warehouse and inventory management systems

It's preferred if you have:

• Experience in supply chain network optimization and equipment refurbishment and repair
• Record of effective relationship-building or partnership development.
• Experience using data to identify opportunities for business improvement and defining/measuring the success of those initiatives.
• Distinctive problem solving, analytical, and critical thinking skills with impeccable business judgment. Capable of translating analysis results into business recommendations.
• Capable of working on multiple projects and deadlines simultaneously. Thrives under pressure and in high-ambiguity environments

The US base salary range for this full-time position is between $129,600 - $190,100+ bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

The Finance Organization serves as a strategic partner, integral to the company’s operations and long-term trajectory. Our work spans the full financial lifecycle: from FP&A and Strategic Finance driving operational excellence and unit economics, to Corporate Development and Capital Markets leading M&A, capital allocation, and multi-year strategic planning. By combining analytical rigor with creative problem-solving, we collaborate with internal and external partners to ensure sustainable growth. We operate with high ownership and technical precision, acting as a vital partner to leadership in solving the organization's most complex challenges.

Role Description

GFiber is seeking a high-caliber, collaborative, and growth oriented Head of Corporate Development and Capital Markets to lead our capital funding and inorganic growth strategy. This role is designed for a leader who is equally comfortable in the details of a 10-year financial plan and at the negotiating table for complex M&A. This role will be responsible for GFiber’s long-term planning, debt financing and M&A activity, and will be supported by a team of associates.

This role will work closely with the Company’s senior leadership and focus on the execution and management of our multi-year strategic roadmap, ensuring our aggressive expansion is supported by a sophisticated capital structure and a robust pipeline of opportunities.

In this role, you'll:

• Capital Markets & Debt Management: Directly manage GFiber’s capital structure. This includes working with investment banking advisors to plan, structure and execute all debt financing to ensure adequate funding to operate the business and for network builds.
• M&A Execution & Pipeline: Lead all aspects of the M&A process, including proactive deal sourcing, valuation, due diligence, and contract negotiation. This role will be responsible for building and maintaining a proprietary pipeline of targets within the FTTH space.
• Long-Term Strategic Planning: Own the enterprise-level 10-year financial model. This role will drive the annual refresh process, integrating inputs from across the Company to provide a clear picture of GFiber’s long-term strategy, financial health and capital needs.
• Board-Level Deliverables: Create comprehensive investment memos, monthly M&A updates, debt briefings and strategic planning decks for Board of Director meetings.

At a minimum we'd like you to have:

• Bachelor’s degree in Finance, Economics, a related field, or equivalent practical experience.
• 10 years of experience in Investment Banking or Corporate Development, with a track record of executing complex transactions.
• 5 years of experience in Telecommunications or Digital Infrastructure (Fiber, Towers, Data Centers).
• Technical knowledge of debt markets, including experience managing corporate credit facilities and navigating complex financing documents.
• Experience with long-range financial modeling and business forecasting with the ability to supervise the creation of high-stakes models.

It's preferred if you have:

• MBA degree or CFA certification.
• Ability to influence senior leadership and reconcile competing priorities to maximize organizational impact.
• Experience in leading and managing program portfolios across broader organizations or Product Areas.
• Technical judgment and understanding, with experience influencing architectural and structural decisions.
• Experience in identifying systemic issues and translating them into actionable, long-term transformational initiatives.

The US base salary range for this full-time position is between $203,200 - $279,800 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 4, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

The Finance Organization serves as a strategic partner, integral to the company’s operations and long-term trajectory. Our work spans the full financial lifecycle: from FP&A and Strategic Finance driving operational excellence and unit economics, to Corporate Development and Capital Markets leading M&A, capital allocation, and multi-year strategic planning. By combining analytical rigor with creative problem-solving, we collaborate with internal and external partners to ensure sustainable growth. We operate with high ownership and technical precision, acting as a vital partner to leadership in solving the organization's most complex challenges.

Role Description

GFiber is seeking a highly motivated and analytical Corporate Development Associate to join our team. In this role, this role will be a key architect of GFiber’s future, balancing immediate transaction execution with the long-term vision of our network expansion. This role will be responsible for evaluating M&A opportunities, supporting capital markets activities, and driving the firm’s long-range financial planning.

As a key member of the team, this role will support capital markets activity and  M&A analysis and execution. This role will conduct rigorous financial modeling, perform deep-dive industry research into the telecommunications sector, and help manage GFiber’s relationships with external financing partners.

In this role, you'll:

• Long-Term Strategic Planning: Own the development and annual refresh of GFiber’s 10-year integrated financial model. Collaborate with cross-functional leaders to translate long-term strategic goals into detailed multi-year projections.
• M&A & Valuation: Build and maintain sophisticated financial models to evaluate potential acquisitions, divestitures, and joint ventures.
• Capital Markets & Financing: Assist in evaluating funding strategies and executing financing activities, including debt issuances and credit facility management to fund long-term infrastructure builds.

At a minimum we'd like you to have:

• Bachelor’s degree in Finance, Economics, a related quantitative field, or equivalent practical experience.
• 4 years of corporate development experience (M&A or Capital Markets) OR 2 years of experience in Investment Banking, with a focus on TMT (Technology, Media, and Telecommunications) or Infrastructure.
• Experience working with Excel with a proven track record of building complex, multi-year integrated financial models. 
• Direct exposure to capital markets transactions (Debt or Equity) and an understanding of capital structure optimization.

It's preferred if you have:

• Understanding of fiber-to-the-home (FTTH) economics, including CAPEX-intensive deployment models and long-term infrastructure returns.
• Experience at a company supporting capital markets, M&A or strategic planning activities.
• Proven ability to manage multiple workstreams—such as a live deal and a refinancing—simultaneously.
• Ability to evaluate how specific transactions or financing decisions impact the company's overall balance sheet and long-term growth trajectory.
• Exceptional ability to distill complex capital markets data into actionable insights for non-finance executives

The US base salary range for this full-time position is between $105,600 - $154,900 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least May 1st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As the EHS leader within GFiber, you will develop, implement, and improve EHS programs for our organization. You will ensure a consistent and uniform approach to operational EHS compliance, program execution, and resource management across the country. By partnering with diverse internal teams and our extended workforce, you will play a vital part in identifying and mitigating EHS risks; ensuring records are maintained, and emplacing effective solutions in response to reactive and proactive reporting. You will also spearhead new and critical safety initiatives, providing the strategic oversight necessary to continuously enhance our comprehensive EHS culture and performance.

In this role, you'll:

• Manage the National Environmental, Health, and Safety (EHS) program to provide effective and efficient execution of the EHS System across all domestic sites, including strategy setting, program development, and meeting overall national objectives.
• Work cross-functionally and cross-culturally with business unit heads, and key stakeholders to identify improvements and provide scalable solutions that enhance the national EHS program.
• Manage overall EHS compliance for facilities, operations, and field staff to ensure uninterrupted operations and develop the National EHS team by providing targeted growth and mentorship opportunities.
• Lead efforts to optimize EHS processes for evaluating and optimizing vendor and contractor management as it relates to EHS performance.
• Monitor health, safety and environmental protection compliance at the project level by conducting workplace inspections and audits.
• Ensure all EH&S documentation and records are collected and maintained in accordance with company operating practices, across both the in-house and subcontractor operations.
• Lead and support the investigation of incidents and near-misses, including: identifying root causes and trends as well as recommending accident prevention methods.
• Provide direction on matters relating to injured worker claims and restricted work programs.

At a minimum we'd like you to have:

• Bachelor's degree in Environmental Health and Safety, Engineering, Occupational Health, a similar field, or equivalent practical experience.
• 7 years of experience in program or project management within a corporate or industrial environment, with at least 2 years of management experience.
• 7 years of experience in Environmental Health and Safety (EHS).
• Experience interpreting and applying Federal, State, and Local EHS regulations (e.g., OSHA, EPA) across a diverse national geographic footprint.
• Experience working with third-party vendors and contractors on elevating their EHS programs and driving accountability through performance plans.
• Ability to travel up to 30% as needed to national sites.

It's preferred if you have:

• Professional certification such as Certified Safety Professional (CSP) or Certified Industrial Hygienist (CIH).
• 10 years of experience in program or project management within a corporate or industrial environment, with 4 years of management experience.
• Experience working with various cross-functional teams (Legal, Real Estate, Operations), building executive stakeholder relationships, and leveraging data analytics to influence strategic decision-making.
• Proven track record in large-scale change management.
• Experience planning and managing budgets for safety equipment and environmental remediation projects

The US base salary range for this full-time position is between $118,400 - $173,400 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As our Technical Program Manager, Outside Plant (OSP) Construction, you will work on cross-product and cross-functional initiatives, partnering closely with a variety of stakeholders to plan, deploy, and deliver OSP Forward Build projects, new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day construction operations, milestone tracking, and completion of projects related to the construction of our OSP fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you'll:

• Manage project budgets, scheduling, resource/activity planning, activity sequencing and prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Manage, develop, and maintain vendor contracts, terms, and construction schedules with the project team, ensuring project milestones and delivery dates are aligned with business commitments.
• Communicate progress with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance.  
• Foster an open, transparent, and cross-discipline change management process.
• Ensure projects are built according to approved engineered design plans and GFiber specs and standards in adherence to current contracts, SOW’s, and municipal requirements.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience in Program/Project Management within large, capital intensive and technical scopes of work.
• 5 years vendor management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• 5 years of people management experience. 
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors.

It's preferred if you have:

• PMP, PgMP or other project management certification.
• 10 years Project/Program Management experience.
• Experience in analytical and solutions-oriented roles with an emphasis on financial and operational performance.
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations, and/or outside plant (OSP) projects.
• Ability to influence and resolve disputes with internal / external stakeholders while balancing multiple competing priorities to meet business deadlines.

The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 13, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Technical Operations Manager, OSP Construction, you  will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Phoenix market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you'll:

• Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.
• Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.
• Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.
• Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.
• Review OSP closeouts before submission to the Operations Team for review and acceptance
• Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.
• Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.
• Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 5 years of Program/Project Management experience focused on capital intensive, technical scope of work.
• 5 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding of CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.
• Experience working with aerial construction (e.g. aerial make ready)
• Experience with GSuite (e.g., Google Docs, Google Sheets, etc)

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 10th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Technical Operations Manager, OSP Construction, you  will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Phoenix market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders

In this role, you'll:

• Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.
• Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.
• Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.
• Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.
• Review OSP closeouts before submission to the Operations Team for review and acceptance
• Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.
• Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.
• Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 5 years of Program/Project Management experience focused on capital intensive, technical scope of work.
• 5 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding of CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.
• Experience working with aerial construction (e.g. aerial make ready)
• Experience with GSuite (e.g., Google Docs, Google Sheets, etc)

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description: 

In this role, you’ll:

At a minimum we’d like you to have:

It’s preferred if you have: 

The US base salary range for this full-time position is between $260,000 - $286,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Position Overview

We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. The Director of GTM Operations is a critical, strategic partner to the SVP Commercial FP&A and Operations and the Chief Customer Officer (CCO). You will foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have a proven track record of building scalable processes and leveraging AI to drive sustained revenue growth. Strong analytical and strategic planning capabilities are essential.

Key Responsibilities:

Commercial Strategy and Growth

• Partner with the CCO and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets
• Translate complex data into actionable recommendations for Commercial leaders
• Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity

Forecasting & Pipeline Management

• Own and evolve the global sales forecasting framework, implementing a disciplined, data-driven forecast cadence across all theatres and segments.
• Utilize Salesforce, GTM tools and data sets (snowflake) to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes.
• Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics

GTM and Sales Efficiency

• Drive operational excellence by refining core sales processes, methodologies, and business cadences (e.g., territory management, forecasting, and pipeline reviews)
• Implement a standardized sales methodology, with clear stage definitions, qualification criteria, and progression benchmarks across segments
• Build and maintain reporting frameworks, dashboards, and KPIs to provide actionable insights into pipeline health, sales performance, and revenue forecasting

Territory Management

• Lead territory design, ensuring sales coverage aligns with market opportunities and business objectives
• Continuously optimize territory assignments and GTM approaches based on performance data and growth trends

Qualifications: 

• 10+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations, with at least 2 years in a senior leadership role.
• Proven experience partnering directly with CROs, CFOs, and executive leadership to design and execute multi-year commercial plans.
• Deep expertise in Salesforce, Outreach, Gong, and other GTM tools.
• Strong analytical skills and fluency with forecasting, funnel metrics, sales velocity, and retention/expansion KPIs.

• Demonstrated success in improving sales productivity, enhancing marketing performance, and supporting customer success initiatives

• Experience designing sales methodologies and commercial processes that scale in B2B SaaS
• Comfort working cross-functionally and influencing without authority — excelling at aligning diverse stakeholders around common goals.
• High EQ, clear communication skills, and a strong sense of ownership.

#LI-PB1

AIR is seeking a Quantitative Researcher to join our Human and Community Development Program. AIR’s work in Human and Community Development focuses on generating evidence-informed solutions and partnering with communities, practitioners, and policymakers to help people and systems thrive across the life course. Together, our team leverages research, evaluation, technical assistance, and implementation support to strengthen programs and policies that affect individuals, families, and communities—particularly those that have been historically marginalized or under-resourced.

In support of this work, the selected candidate will apply rigorous quantitative approaches to research, evaluation, and technical assistance projects leveraging an array of quasi-experimental, experimental, and other data analytics designs (e.g., machine learning). They are expected to apply advanced statistical techniques with methodological rigor and translate evidence on what works into clear, actionable insights for policymakers, practitioners, and community partners within complex, human and community development contexts. This role requires the ability to collaborate across multidisciplinary teams and respond to real-world opportunities and challenges, with an emphasis on:

• Community Health, including evidence translation and communication to inform health care choices; healthy behaviors; housing and homelessness; behavioral health; disaster preparedness; and rural health
• Children and Families, including early childhood, early learning, child care, maternal and infant health, and child welfare
• Safety and Justice, including violence prevention and the prevention of harmful behaviors among defense and law enforcement personnel; juvenile and adult justice systems (diversion, facilities, and reentry) as well as their community-based system alternatives
• Youth Development, including out-of-school time and summer learning, youth sports and arts, adolescent science, informal learning (libraries, museums), and youth economic mobility)

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

This includes the ability to independently execute project work by managing own time, communicating with project directors about deadlines, and completing tasks with quality. Candidates must also be able to prepare timelines, coordinate staff on task assignments, and contribute to jointly developed task products to ensure they are completed on time, on budget, and with quality. 

• Manage day-to-day project work and operations in task-lead and project director roles. This includes the ability to independently execute project work by managing own time, communicating with project directors about deadlines, and completing tasks with quality. Candidates must also be able to prepare timelines, coordinate staff on task assignments, and contribute to jointly-developed task products to ensure they are completed on time, on budget, and with quality. 
• Conceptualize problems and identify field-relevant research and evaluation questions in human and community development topic areas as well as collaborate in designing studies to address them.  This includes the ability to use content knowledge in conjunction with an understanding of research design principles to design and implement relevant and responsive projects for the field. This further includes the ability to contribute to research proposals for Federal, state, foundation, and other clients.
• Lead or serve as a key contributor to the collection and analyses of data. This centers the capacity to use creative and rigorous quantitative strategies from propensity score matched designs to randomized controlled trials or machine learning address novel challenges. This includes the ability to design, develop, and maintain analytic dashboards that support real-time monitoring, descriptive analysis, and the communication of findings to internal and external stakeholders.
• Lead field-based data collection activities. This includes building data use agreements and overseeing data management and analyses of surveys and/or administrative data to facilitate the appropriate rigorous analysis to address client-funded questions. 
• Communicate study progress and findings. Write brief, blogs, and reports which leverage charts, graphs, dashboards, and broad data visualization strategies that describe and interpret findings of analyses for clients. Clearly communicate with clients orally to interpret findings and represent AIR in a professional manner.
• Maintain positive and collaborative relationships. Contribute to positive client and stakeholder relationships in ways that are respectful and demonstrate knowledge of the field and policy landscape. Contribute substantively, thoughtfully, and creatively to project teams. Demonstrate respect, competency, and sensitivity in all interactions with colleagues, project participants, and community members.

Qualifications  

Education, Knowledge, and Experience: 

• PhD in related subject area (Economics, Statistics, Public Policy, Public Health, Human Development, Political Science, Psychology, Sociology, or related field), or a master’s degree with a minimum of 4 years of relevant applied research experience. 
• Demonstrated commitment to advancing evidence through rigorous research and evaluation.
• Knowledge of and experience in human and community development topic areas.
• Experience designing research and evaluation protocols, including study design, data collection, and analytic plans.
• Experience applying rigorous quantitative methodologies, including experimental and quasi-experimental approaches (e.g., propensity score matched designs, difference-in-differences, regression discontinuity designs, instrumental variables), using administrative and/or survey data.
• Ability to translate conceptual or policy-relevant questions into concrete work plans, timelines, and analytic strategies.
• Experience with complex data integration and data visualization, including the development and use of analytic dashboards preferred, but not required.
• Experience with rigorous qualitative methods (e.g., structured interviews, focus groups, observations, survey research) preferred, but not required.

Skills: 

• Experience using analytic software packages such as, R or STATA.
• Ability to effectively communicate research findings to broad audiences both in writing (e.g., reports, briefs), visually (e.g., infographics, dashboards), and orally (e.g., presentations).
• Experience building and maintaining client and partner relationships. 
• Experience supporting business development efforts, including grant and proposal writing (e.g., grant and proposal writing) preferred, but not required.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

#LI-MP1 #LI-Remote

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As CLEAR continues to scale, we’re deepening our investment in the data ecosystem that powers our decision-making. We’re looking for a Senior Analytics Engineer, Business Intelligence to own the presentation layer of our data stack. This is a hands-on, senior individual contributor role for someone who blends exquisite data modeling craft, deep familiarity with tools like dbt and Looker, a knowledge of the state of the art, and a passion for designing data structures that enable intuitive self-service. 

You’ll define the semantic and analytical layers that drive clarity across the business, transforming complex data into clear, trusted metrics and models that everyone at CLEAR can rely on.

What You'll Do:

• Own and evolve the presentation and semantic layers: design, build, and optimize data models that serve as the foundation for Analytics at CLEAR. Develop metrics that drive a consistent, opinionated view of business performance across Finance, Product, Marketing, and Operations teams.
• Partner with data engineering teams to define the transformation logic (via dbt or similar frameworks) that connects raw data to consumable business views, optimize pipelines to improve query performance, and ensure models align with best practices.
• Own a roadmap for enabling AI-powered analytics driving improved data documentation and a path for exposing our semantic layer to AI models. 
• Improve self-service rates by building intuitive data structures, reusable views, and clear metric definitions that empower teams to answer their own questions.
• Mentor analysts and analytics engineers, guiding them in data modeling best practices, BI design, and stakeholder engagement.

What you’re great at:

• 6+ years of experience working in analytics engineering, BI engineering, or data engineering roles within a modern cloud data warehouse environment.
• Expert-level SQL: you can structure models for clarity, reuse, and performance at scale. 
• Proven experience working with modern data stack technologies, including Snowflake, dbt, Dagster, and Looker.
• Deep experience with BI tools including semantic layer design, metric standardization, and the enablement of AI-driven analytics.
• Strong understanding of dimensional modeling and data warehousing principles. You are always thinking about performance and scalability.
• Demonstrated ability to balance technical rigor with business impact designing models that are as intuitive for stakeholders as they are efficient under the hood.
• Track record of driving BI and self-service, creating environments where data users can confidently explore and analyze on their own.
• Strong communication and influence skills, able to partner effectively across technical and business domains to align on data strategy and definitions.
• Proactive ownership and curiosity, always seeking opportunities to simplify, standardize, and scale how data is modeled and delivered.

Why You’ll Love This Role:

• High-impact: You’ll build the analytics foundations that will guide decision-making across CLEAR.
• Craft and influence: This role blends technical ownership with the opportunity to shape how data is understood company-wide.
• Mission-driven culture: You’ll help build experiences that make life simpler and more secure for millions.
• Autonomy: You’ll own and lead initiatives end-to-end, mentor others, and establish best practices that scale with the company.
• Culture that moves: We are a team that values curiosity, iteration, direct feedback, and risk taking.
• Great benefits & growth: Competitive compensation, liquid equity, catered lunches, and good vibes.

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $225,000-$300,000, depending on levels of skills and experience.

This range represents the combined base salary and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

Location:  This position may be performed remotely, but requires the flexibility and willingness to travel as needed.

The Opportunity

Praxis is preparing for its first commercial launch. The Director, PSP Operations will partner closely with the Head of Patient Services to operationalize the Relutrigine Patient Support Program and stand up the internal HUB ahead of approval.

This is a builder-operator role. You will translate strategy into execution, standing up workflows, pressure-testing processes, and ensuring systems, teams, and partners are ready for launch. You will serve as the operational integrator across HUB, field teams, and partners to ensure every patient touchpoint is seamless, compliant, and reliable. Experience in rare disease and internal HUBs is required for this role.

You will own day-to-day HUB execution, including case management operations, workflow integrity, and performance management. This includes building and refining intake pathways and process flows, SOPs, training, and quality controls of the case management team to enable consistent, high-quality execution.  Previous experience managing a case manager team is required.

A critical part of this role is applying strong technology judgment, leveraging CRM platforms, and tools to improve efficiency, data quality, and patient experience in practical, compliant ways to enable an exceptional HUB experience. You are curious and proactive, comfortable testing new approaches while maintaining a high bar for patient safety and compliance and know when to pilot versus scale proven solutions.

Primary Responsibilities

• Operationalize the HUB: Stand-up core PSP operations including intake pathways, process flows, SOPs, training materials, call guides, FAQs, and quality controls
• Support Salesforce CRM build and systems integrations: Partner with vendor partners and technology teams to support CRM configuration, data flows, and end-to-end systems integrations; ensure tools are connected, functional, and aligned to HUB workflows; willing to explore and implement AI-powered features, automation capabilities, and emerging integrations to drive operational efficiency and unlock new ways of working
• Build, manage and lead day-to-day operations: Recruit, onboard, develop and performance manage a high-performing patient support team, establishing clear roles, accountability structures, and a culture of excellence ahead of launch
• Establish and manage performance standards: Define SLAs, monitor performance, conduct root-cause analysis, and hold teams and vendors accountable
• Partnership & Collaboration: Ensure clear, consistent handoffs across HUB, field teams, MSLs, market access, and vendor partners; serve as the primary operational liaison across commercial, medical, legal, and market access functions, influencing without authority to drive alignment
• Own the patient and HCP experience: Take end-to-end ownership of the patient and HCP journey, ensuring every touchpoint is seamless, compliant, and centered on access and support outcomes
• Manage escalations: Own complex case escalations, patient safety events, and adverse event reporting pathways, ensuring timely resolution and appropriate documentation
• Vendor oversight and management: Formally manage vendor performance, contract adherence, and relationships; where applicable, lead or support HUB vendor evaluation and onboarding
• Embed compliance into execution: Ensure HIPAA adherence, audit readiness, and appropriate controls across all workflows in partnership with Legal and Compliance
• Drive data integrity and visibility: Define reporting needs and ensure accurate case documentation and data capture to enable visibility into performance, access barriers, and risk
• Stakeholder reporting: Provide regular updates to senior leadership on program performance, KPIs, risks, and operational health
• Own budget and resources: Manage operational budget, vendor contracts, and cost tracking to ensure fiscal accountability and resource alignment
• Own launch readiness: Identify operational gaps early, prioritize fixes, and ensure the program is fully functional and resilient for launch, recognizing this is a full build with a 3-month runway
• Translate strategy into execution: Implement program design, pressure-test workflows, and ensure processes perform reliably in real-world conditions on day one

Qualifications and Key Success Factors

• Rare disease experience is required; candidates without direct rare disease PSP or HUB experience will not be considered
• Direct experience managing internal HUB operations is required; this is not a role for candidates whose experience is limited to oversight of fully outsourced models
• 7+ years of progressive experience in patient services, PSP operations, or HUB leadership supporting patients and HCPs within the rare disease environment
• Proven experience building or operationalizing PSP infrastructure in pre-launch or early commercial settings; direct experience launching a program from inception, not just managing an existing one
• Experience with small patient populations, named patient programs, or rare disease registry requirements strongly preferred
• Strong ability to translate strategy into execution with a focus on reliability, scalability, and real-world performance
• Demonstrated cross-functional leadership and ability to influence without authority across commercial, medical, legal, and market access teams
• Proven change management skills with the ability to build, pivot, and adapt quickly in a fast-moving, pre-launch environment
• Hands-on experience configuring or administering a Salesforce CRM platform within a patient services or HUB environment strongly preferred
• Demonstrated curiosity and willingness to explore AI-driven tools, workflow automation, and innovative technology integrations — bringing a solutions-oriented, outside-the-box mindset to operational challenges

Additional Information

• This role requires periodic travel for vendor site visits and cross-functional collaboration
• This is a high-impact build role with a 3-month launch timeline — ideal candidates are energized by ambiguity, move with urgency, and thrive in fast-paced, high-stakes environments
• Competitive compensation commensurate with rare disease director-level expertise; salary range to be included
• The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement.  You'll need comfort with screen work, basic hand coordination, and focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Compensation & Benefits

At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive.  This includes 99% of the premium paid for medical, dental and vision plans.  We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future?  We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP.  We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns.  Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring.  We aim high, collaborate hard, and produce results.  Let’s achieve the impossible together! 

To round out our world-class total rewards package, we provide annualized base salary compensation in the range listed below.  This range reflects the base salary the Company reasonably expects to pay for the position at the time of posting. Placement within the range will be based on job-related factors, including experience, qualifications, scope of responsibilities, and demonstrated track record of delivering results in similar roles.

Compliance Manager

Requirements:

• 7+ years of mortgage compliance experience at a non-bank lender, mortgage company, or state/federal regulatory agency
•   Expert-level knowledge of multi-state NMLS licensing for both entities and individuals, including license applications, amendments, renewals, and surety bond     management; expert-level knowledge of multi-state licensing for both entities and individuals for title and escrow companies strongly preferred
•   Hands-on experience preparing and submitting regulatory filings, including HMDA LAR, NMLS Mortgage Call Reports (MCR), and state-specific periodic reports
•   Demonstrated ability to administer a Compliance Management System (CMS), including policy maintenance, training programs, and complaint management
•   Track record of managing state and federal (CFPB) regulatory examinations from preparation through remediation
•   Working knowledge of BSA/AML compliance program requirements, including SAR and CTR filing obligations; ability to serve as AML Compliance Officer if required
•   Experience identifying, tracking, and implementing regulatory changes affecting mortgage origination operations
•   Ability to resolve day-to-day loan-level compliance issues in a fast-paced, high-volume origination environment
•   Bachelor’s degree in business, law, or related field required; CRCM, CAMS, or comparable professional designation strongly preferred

Summary

We are seeking a qualified Litigation Assistant to join our team. As a Litigation Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Implement and improve upon administrative processes for more efficient workflow
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or general education degree (GED) required
• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred
• At least 2 years of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal
• Experience in Personal Injury, Workers Compensation, Premises, or other injury related practice areas (preferred)
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• Great written and communication skills, be proficient in calendar depositions, mediation, and hearings
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-AP1

Job Title: Director, Renewal Management
Reports to: Senior Director, Renewal Management
Location: US  

A quick snapshot….
The Director of Renewals leads the global renewals organization responsible for driving customer retention, recurring revenue growth, and a seamless renewal experience for customers across all segments. This role owns the end-to-end renewal lifecycle, leads a globally distributed team, and partners cross-functionally to ensure operational excellence, forecast accuracy, and customer value realization. 

Why it’s a big deal….
Renewals are a primary driver of predictable revenue, customer retention, and long‑term company growth. This role sits squarely at the intersection of revenue, customer experience, and operational execution—and has a direct impact on gross and net retention, expansion ACV, and forecast accuracy.

As Director of Renewal Management, you will own and scale a global, high‑volume renewal motion for customers, where efficiency, precision, and consistency are critical. You’ll lead a globally distributed organization, define the operating model, and build the processes, analytics, and automation needed to deliver 100% on‑time renewals at scale.

This role is highly visible and deeply cross‑functional, partnering closely with Sales, Customer Success, Finance, Legal, Deal Desk, Product, and Operations. Success here means improving renewal predictability, reducing churn and risk, driving expansion opportunities, and elevating the customer experience—while enabling the broader go‑to‑market organization to operate more effectively.

Simply put, this role directly protects and grows recurring revenue while laying the foundation for a scalable, world‑class renewals engine.

Are you the person we’re looking for?

Strategic Leadership 

• Define and execute a global renewals strategy aligned to company retention, revenue, and customer experience goals for the customer base below $100,000 ACV.  
• Build scalable renewal processes that improve efficiency, predictability, and renewal velocity while reducing churn risk. 
• Lead quarterly planning, renewal calendar execution, and long-term strategic initiatives. 

Team & Performance Management 

• Lead, mentor, and develop a high-performing global renewals organization for our renewals offshore team. 
• Establish clear KPIs, performance expectations, and coaching frameworks. 
• Partner with offshore Operations and Talent teams on hiring, onboarding, enablement, and compensation programs. 

Customer Retention & Expansion 

• Own the full renewal motion for annual and multi-year contracts. 
• Partner with Sales, Customer Success, Product, Legal, Finance, and Deal Desk to resolve blockers and improve customer outcomes. 
• Drive price increases, multi-year strategies, expansion identification, and churn mitigation. 

Forecasting, Reporting & Analytics 

• Deliver accurate renewal forecasts and executive-level reporting. 
• Analyze churn, downgrades, and expansion by segment, geography, and customer cohort. 
• Develop and improve dashboards and operational insights to improve renewal predictability. 

Cross-Functional Alignment & Governance 

• Ensure adherence to pricing, contract, and approval policies. 
• Align renewal ownership and engagement models with Sales and unmanaged Customer Success leadership. 
• Drive automation, AI-powered workflows, and continuous process improvement. 
• Customer Advocacy & Experience 
• Champion a customer-first renewal experience. 
• Act as escalation point for complex and high-risk renewals. 
• Guide renewal messaging and internal enablement. 

 KEY QUALIFICATIONS 

• Proven experience leading high-volume, transactional renewal operations in a SaaS or subscription-based business. 
• 7–9 years of relevant SaaS experience in Renewals, Customer Success, Revenue Operations, or Account Management. 
• 2–4 years of people leadership experience, with a strong preference for managing fully offshore or globally distributed teams. 
• Strong operational excellence and process design skills. 
• Ability to manage and forecast large renewal portfolios with high accuracy. 
• Experience with auto-renewal programs and contract-driven renewal models. 
• Excellent cross-functional communication skills. 
• Strong analytical and systems mindset. 
• Comfort working in a fast-moving, metrics-driven environment. 
• Experience driving technology-enabled improvements (automation, AI-assisted workflows, CRM hygiene, queue management tools). 

 SUCCESS METRICS 

• Gross and Net Renewal Rates 
• Expansion ACV 
• Churn and downgrade reduction 
• Forecast accuracy 
• Team performance and retention 
• 100% on time renewals – monthly, quarterly, and annually 

Role Description: 

Reporting to the Regional Director of Sales, a Territory Sales Manager plays a key role in driving sales performance, accelerating market expansion, and building brand presence in both existing and new territories. We're seeking an exceptional candidate responsible for executing strategies that grow Open Farm's retail footprint in Virginia and North Carolina. The focus will be to strengthen relationships with key accounts and retailers, and ensure our products are well represented and top-of-mind for consumers in the retail space.

A Territory Sales Manager directly contributes to the company's overall growth by identifying new business opportunities, optimizing sales channels, and executing sales and retail initiatives that enhance visibility and market share across the region. A Territory Sales Manager also act as a brand ambassador - inspiring retailers, distributors, and cusotmers alike to champion Open Farm's mission and products.

Responsibilities:

Sales Optimization

• Drive Territory Growth: Consistently meet and exceed sales targets by implementing strategic initiatives that fuel revenue growth and strengthen Open Farm’s market position.
• Strategic Forecasting & Planning: Develop forward-looking territory plans grounded in data, insights, and market trends to ensure alignment with company goals and long-term growth strategies.
• Effective Budget Stewardship: Manage budgets related to travel, promotions, and customer engagement with a focus on maximizing ROI and supporting impactful growth initiatives.

Customer Focus

• Build Meaningful Partnerships: Cultivate deep, trust-based relationships with retailers, distributors, and key partners, becoming their go-to resource for driving mutual success.
• Customer Relationship Management: Engage consistently with accounts through store visits and ongoing communication to strengthen loyalty and advocacy for the Open Farm brand.
• Empower Through Education: Deliver compelling product and brand training sessions that inspire confidence, deepen product knowledge, and equip partners to effectively champion Open Farm in-store.
• Solutions-Oriented Mindset: Address challenges with empathy, urgency, and creativity, collaborating cross-functionally to deliver solutions that enhance customer satisfaction and business outcomes.

Business Development & Operations

• Expand Our Footprint: Identify and capture new business opportunities through proactive prospecting, relationship building, and strategic networking.
• Champion the Brand: Collaborate with marketing and retail partners to execute engaging promotional programs, events, and in-store activations that bring the Open Farm story to life.
• Insights-Driven Performance: Monitor market trends, competitive activity, and customer feedback to uncover opportunities and provide actionable insights that inform strategic decisions.
• Integrity in Action: Uphold Open Farm’s values by ensuring all sales and marketing activities reflect our commitment to ethics, transparency, and excellence.

Required Experience and Skills 

• 3+ years of experience in sales or territory management; experience in the pet industry is an asset.
• Demonstrated ability to drive growth, exceed targets, and expand market presence.
• A track record of developing and executing effective sales strategies that deliver measurable results and strengthen brand impact.
• Exceptional interpersonal and communication skills that foster trust, collaboration, and long-term partnerships with customers and colleagues alike.
• A self-starter who thrives in a fast-paced, dynamic environment and is motivated to make a meaningful impact every day.
• Outstanding time management and prioritization skills, with the ability to balance multiple initiatives and deliver consistently high-quality results.
• A team player who values connection, feedback, and shared success while taking ownership of individual goals.
• A proactive, positive attitude paired with a genuine passion for pets, the planet, and Open Farm’s purpose-driven mission.
• Competence in Excel, PowerPoint, and sales reporting systems to support data-driven territory management.

Territory and Travel Requirements 

This role demands a high level of flexibility, mobility, and commitment to in-person relationship building. The Territory Sales Manager works primarily in the field, requiring regular travel and a proactive, hands-on approach to driving results through in-person retailer communication and store visits. 

The Territory Sales Manager (TSM) position requires flexible work arrangements, including occasional evenings and weekends, with a minimum of 20 in-person retail store visits per week and up to 40% overnight travel within the assigned territory. The territory includes Virginia and North Carolina.

A TSM is required to hold a valid driver’s license; reliable transportation and the ability to travel extensively are essential for success in this role. 

A TSM is typically a remote position, and employees must reside within the assigned territory to effectively manage regional relationships and opportunities. Territories may be reassigned at the discretion of the Company. 

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments.

A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

What you'll do:

• Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
• Set clear goals and expectations, provide regular feedback, and foster accountability across the team
• Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
• Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
• Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
• Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
• Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
• Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
• Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost

What you're great at:

• 3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
• Strong experience with CI/CD systems, infrastructure automation, and release engineering
• Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
• Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
• Strong expertise in Kubernetes and container orchestration at scale
• Experience designing for high availability, fault tolerance, and operational resilience
• Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
• Experience with observability tooling (monitoring, logging, tracing) and incident management practices
• Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
• Strong interpersonal, communication, and stakeholder management skills
• Curious, proactive, and committed to continuous learning and improvement

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $275,000-$350,000, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Create, review and upload journal entries in compliance with accounting standards. Support the finance team with journal entry questions and processes.
• VW Group Reporting/Intra-group Accounting: Ensure compliance with our intra-group regulations and reporting requirements for all intra-group transactions. Support in intercompany reconciliation and submission and reporting of financial statements for consolidation with VW Group Accounting monthly.
• Support the accounting team in completing the accounting and financial statements for Scout Motors Inc. non-consolidated entity Scout Motors Sales LLC.
• Financial Reporting: Support in preparing and analyzing monthly, quarterly, and annual financial statements in accordance with IFRS and US GAAP. Assist in accurate and timely month-end close process, including reconciliations of balance sheets and profit & loss accounts
• Support in accounts payable processes and system migrations
• Assist with the development and implementation of accounting policies and procedures
• Audits: Support the preparation of audit schedules, including reconciliations and analyses of financial data.
• Process Improvement: Identify opportunities for process improvement and automation within accounting operations to increase efficiency and accuracy. Contribute to the implementation of new accounting systems or upgrades.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in accounting, Finance, or a related field. A CPA or CA/ACCA designation preferred
• Minimum of 2 years of experience in accounting or finance, preferably within the automotive industry or a multinational corporation.
• Extensive understanding of accounting principles (IFRS, US GAAP), standards and financial reporting requirements
• Strong analytical and problem-solving skills, with attention to detail
• Proficient in accounting software (SAP S4/HANA, Microsoft Excel, etc.).
• Excellent written and verbal communication skills, with the ability to present financial data to non-financial stakeholders
• Strong interpersonal skills to collaborate with cross-functional teams and external partners.
• Ability to work independently and meet deadlines in a fast-paced environment.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range =  $70,000.00 - $85,000.00

Internal leveling code: IC10

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Financial Reporting: Support in preparing and analyzing monthly, quarterly, and annual financial statements in accordance with IFRS and US GAAP. Ensure accurate and timely month-end close process, including reconciliations of balance sheets and profit & loss accounts
• VW Group Reporting/Intra-group Accounting: Ensure compliance with our intra-group regulations and reporting requirements for all intra-group transactions. Support a smooth submission and reporting of financial statements for consolidation with VW Group Accounting monthly.
• General Ledger Management: Manage and maintain the general ledger, ensuring all journal entries are accurate and comply with accounting standards. Support the finance team with technical queries and ensure the correct application of accounting principles.
• Ensure accurate management of capitalized development costs and assets under construction (IAS 16, IAS 38)
• Responsible for completing the accounting and financial statements for Scout Motors Inc. non-consolidated entity Scout Motors Sales LLC from beginning to the end.
• Support in accounts payable processes and system migrations
• Financial Analysis: Provide detailed analysis and insights on financial performance, highlighting areas for improvement
• Internal Controls & Compliance: Interpret and apply technical accounting standards to ensure compliance with regulatory requirements and accounting standards (IFRS, US GAAP). Assist with the development and implementation of accounting policies and procedures
• Audits: Support the preparation of audit schedules, including reconciliations and analyses of financial data.
• Process Improvement: Identify opportunities for process improvement and automation within accounting operations to increase efficiency and accuracy. Contribute to the implementation of new accounting systems or upgrades.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires a minimum of 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role may require the ability to convene with Scout colleagues in person and be able to travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in accounting, Finance, or a related field. A CPA, CA/ ACCA, or equivalent certification is highly preferred.
• Minimum of 8+ years of experience in accounting or finance, preferably within the automotive industry or a multinational corporation.
• Extensive knowledge of accounting principles (IFRS, US GAAP), standards and financial reporting requirements
• Experience in managing the general ledger, financial reporting and intra-group transactions
• Strong analytical and problem-solving skills, with attention to detail
• Proficient in accounting software (SAP S4/HANA, Microsoft Excel, etc.).
• Excellent written and verbal communication skills, with the ability to present financial data to non-financial stakeholders
• Strong interpersonal skills to collaborate with cross-functional teams and external partners.
• Ability to work independently and meet deadlines in a fast-paced environment.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager of Indirect Purchasing Services and Materials is responsible for sourcing and managing contracts with external service providers for Scout Motors' Indirect Purchasing teams. This includes information technology, marketing, engineering services, & commercial operations commodity groups with an annual procurement budget up to $1 billion. As the manager, you will oversee a team of buyers, developing strategies and policies for procurement. It is important to have a strong understanding of the business concepts, practices, procedures, and goals of each business area. Your role will involve extensive planning and goal accomplishment, requiring experience and judgment. You will lead and direct the work of others, fostering a creative and collaborative environment. The role offers considerable flexibility and the opportunity to make strategic decisions.

Lead a team in developing and executing compliant purchasing strategies in cooperation with Scout business units to maximize negotiated outcomes in areas of Information Technology, Marketing services, engineering services, commercial operations, and other non-production requirements.

• Work hand-in-hand with the Scout team to identify the right supplier partners, including participating in pre-souring audits to confirm acceptability of new suppliers
• Evaluate and apply technical changes as requested, ensuring that cost, quality and delivery objectives are met
• Support in the development of specifications, bid terms and contractual language for competitive bid processes according to the Scout purchasing standards.
• Ensure documentation of sourcing activities and decisions via Scout internal purchasing system.
• Ensure adherence to company policies and procedures.
• Responsibility to ensure business continuity by purchasing goods and services at the best possible quality, price and timeliness.
• Review and approve buyer sourcing projects, either for final approval or for presentation to corporate sourcing committees as required.
• Review and approve Purchase Orders and Contracts according to Scout policies and procedures.
• Build team environment in an effort to achieve goals and objectives as set forth by Scout Motors, Inc.
• Evaluate and assess individual buyer performance as well as vendor performance
• Establish and maintain relationships with Business Units and suppliers to aid in determining the most appropriate and cost efficient solutions based on business needs

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree or equivalent in business or a relevant field.
• 10+ years of purchasing experience, specifically in developing and executing automotive production procurement strategies in indirect procurement.
• 5+ years of experience in leading and developing high-performing teams.
• 5+ years of industry experience. · Demonstrated passion for leadership and fostering team development.
• Proven track record of building and maintaining vital stakeholder and supplier relationships.
• Experience in managing supplier performance.
• Comprehensive knowledge of automotive, manufacturing, or related industries.
• Excellent communication skills, with the ability to effectively engage with stakeholders at all levels.
• Proactive mindset, taking the initiative and managing multiple workstreams.
• Entrepreneurial spirit and a drive to create something new.
• Ability to think creatively and find innovative solutions to complex problems.
• Collaborative approach, working as a team to achieve ambitious goals.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

Overview

The Plant Security Protection Specialist is responsible for the daily execution of security and assists with fire protection operations at the Blythewood, South Carolina Scout Motors production facility. This role focuses on field-level execution, guard force oversight, operational security support and incident response coordination to ensure the protection of employees, visitors, corporate assets, and production continuity. The Specialist works on-site at the facility, directly within plant operations, supporting the Manager of Plant Security and Fire Protection to execute and manage established security programs, monitor systems and personnel, and facilitate day-to-day security activities across the site.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Security Implementation and Procedures

• Support implementation of plant security procedures and operational compliance.
• Coordinate with leadership to ensure security procedures are followed.
• Support security coverage planning for special plant activities, production areas, and events on site.
• Support implementation of corrective security measures directed by leadership.
• Deliver operational security training and awareness briefings for employees, contractors, and security personnel.
• Provide guidance to guard force personnel on response procedures and security protocols
• Maintain incident logs, operational reports, and security documentation.
• Collect operational security metrics including incident statistics, guard performance data, alarm activity reports, and access control trends and assist the Manager of Security and Fire Protection with reporting and program performance tracking.
• Conduct preliminary incident investigations, including evidence collection and witness interviews.
• Prepare detailed incident reports and maintain investigation documentation.
• Coordinate with local law enforcement, emergency responders, and external security partners during incidents or investigations.

Security Personnel Monitoring

• Provide day-to-day operational monitoring of contract security guard force assigned to the facility.
• Conduct inspections of guard posts and access control points to ensure compliance with post orders and site procedures.
• Monitor staffing levels and operational readiness of security personnel.
• Address guard performance issues and escalate vendor performance concerns.

Security Technology and Access

• Support the Security Operations Center (SOC) / Fusion Center.
• Monitor the daily operation of security technologies including access control systems, CCTV platforms, badge management systems, and intrusion detection systems.
• Identify system issues, coordinate troubleshooting with IT or vendors, and track resolution.
• Support operational testing and readiness checks of electronic security systems.
• Coordinate with security technology vendors, facilities teams, and construction contractors during security equipment installation activities.
• Document installation progress, identify deficiencies, and coordinate corrective actions with vendors and project teams.
• Participate in system testing, commissioning, and operational acceptance of newly installed security technologies.
• Conduct field inspections of installed security equipment including cameras, access control readers, door hardware, alarm devices, and supporting infrastructure to verify alignment with approved security designs and operational requirements.
• Conduct routine inspections of plant perimeter fencing, gates, lighting, camera coverage, and restricted areas to identify physical security vulnerabilities and report mitigation recommendations.
• Manage and administer site access control processes including badge issuance, credential activation/deactivation, and access level verification.
• Support investigations related to access misuse or unauthorized access attempts.
• Support security operations related to plant activities including contractor access management and temporary security coverage.

Emergency Response

• Respond to security incidents, workplace disruptions, accidents, and emergency events occurring on plant property, including coordination of emergency response when required
• Coordinate response actions for alarms, suspicious activity, medical emergencies, and security incidents and provide real-time situational updates to leadership and the Manager of Security and Fire Protection
• Act as or support the Incident Commander during emergency events and assist with coordination of on-site response resources.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC 
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional business travel domestically and will be required, with opportunities to travel internationally. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred. Equivalent professional experience will be considered.
• 5- 7 years of progressive experience in physical security, industrial security, or law enforcement environments with at least 4 years in a supervisory role.
• Strong written and verbal communication skills
• Experience in working in SOCs/fusion centers, preferably at a supervisory or senior level.
• Experience in writing scopes of work and managing contracts and managing third-party security vendors.
• In-depth knowledge of security principles, emergency response protocols, and crisis preparedness drills and exercises.
• Proven experience in developing and implementing security policies, procedures, and programs, ideally within a large-scale industrial environment.
• Familiarity with security and fire protection technologies, including access control systems, CCTV surveillance, intrusion detection, and basic knowledge of fire suppression systems.
• Experience in conducting security investigations and preparing detailed reports.
• Knowledge of relevant local, state, and federal regulations related to security and emergency management.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal stakeholders, external agencies, and contractors.
• Excellent problem-solving and decision-making skills, with the ability to assess risks and develop effective mitigation strategies.
• Ability to work and take decisions independently, handle multiple priorities, and adapt to changing circumstances in a fast-paced manufacturing environment.
• Valid driver's license required.
• Passport required

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Director, Enterprise Financial Planning serves as the central financial steering and consolidation point for the company. This role brings together inputs from all business controlling teams, ensures alignment to enterprise financial targets, and supports executive decision-making through integrated planning, forecasting, reporting, and scenario analysis. This role also owns the company’s official forecasts and long-term plans submitted to our parent company, supports multi-entity planning and consolidation as the organization grows, and plays a key role in finance governance and company-wide policy review.

Key Responsibilities

Enterprise Financial Steering & Consolidation

• Act as the central coordination and steering point for financial planning across all business controlling teams, including Product Controlling, Production Controlling, Investment Controlling, Corporate Controlling, and Commercial Controlling.
• Consolidate, review, and challenge inputs from each team to ensure the combined enterprise plan aligns with financial targets, constraints, and strategic priorities.
• Facilitate trade-off discussions across functions when individual plans are misaligned with enterprise objectives, and drive alignment to the “one-company” view.
• Ensure consistency across assumptions, timing, definitions, and methodologies used in company-wide plans.

Official Forecasting, Long-Range Planning & Parent Company Reporting

• Own the company’s official enterprise forecasts submitted throughout the year.
• Lead long-range financial planning, integrating operating plans, investment strategies, and financial capacity.
• Serve as the primary finance interface for forecast and planning submissions to the parent company, including preparing executive-ready materials and narratives.

Enterprise Planning Across Multiple Entities

• Consolidate forecasts, plans, and scenarios across multiple legal entities and operating units into a single enterprise financial view.
• Ensure consistent assumptions, timing, and treatment of intercompany activities within enterprise planning models.
• Partner closely with Accounting to align planning-level views with legal-entity structures and group reporting requirements.
• Support the evolution of enterprise planning processes and models as the company adds new entities, operations, and complexity over time.

Integrated Financial Modeling

• Maintain and evolve the integrated enterprise financial model connecting the income statement, balance sheet, and cash flow.
• Maintain an integrated enterprise financial model that supports multi-entity planning and consolidation across the income statement, balance sheet, and cash flow.
• Translate functional and operational forecasts into enterprise-level impacts, including liquidity, working capital, and capital deployment.
• Partner closely with Accounting, Treasury, and Tax to ensure plans are financially sound, executable, and aligned to external reporting realities.

Enterprise Performance Reporting, Risks & Opportunities

• Lead enterprise-level financial reporting for executive leadership, internal steering forums, and parent-company reviews.
• Own the enterprise financial narrative: what happened, why it happened, and what management actions are required.
• Identify, quantify, and communicate enterprise-level risks and opportunities, including sensitivities and early-warning indicators.
• Drive scenario planning to support decision making under uncertainty and highlight key trade-offs for leadership.

Planning Standards & Ways of Working

• Define and help enforce enterprise planning standards, assumptions frameworks, timelines, and version control.
• Promote disciplined planning governance and a single source of financial truth across controlling teams and entities.
• Support the evolution of enterprise planning processes, tools, and reporting as the company grows.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 12+ years of experience in enterprise financial planning, FP&A, controlling, or corporate finance.
• Demonstrated experience acting as a company-wide financial integrator or steering lead.
• Experience supporting multi-entity planning and consolidation in a growing or complex organizational structure.
• Strong understanding of integrated financial statements and cash flow dynamics.
• Proven ability to challenge assumptions, balance competing priorities, and drive alignment across teams.
• Experience preparing and presenting executive-level and parent-company reporting materials.
• Advanced proficiency with Excel; comfort operating in ERP and planning tool environments.
• Advanced financial modeling skills and comfort with planning tools and complex data sets.
• CPA or Certified Management Accountant (CMA) preferred, but not require

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $170,000.00 - $206,250.00

Internal Leveling Code: M6

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Chief of Staff, Finance supports the planning, coordination, and execution of key initiatives across the Finance organization. Reporting to the Chief Financial Officer, the Specialist helps ensure that project plans, deliverables, and documentation align with departmental goals and that stakeholders have the information needed to drive decisions. This role provides structure and consistency to project activities by maintaining schedules, managing risks and action items, supporting cross-functional collaboration, and preparing high-quality reports and presentations.

The ideal candidate brings practical project management experience, strong financial reporting acumen, analytical skills, and the ability to work proactively and collaboratively in a fast-paced corporate environment.

Key Responsibilities

Project Coordination & Execution

• Develop and maintain project plans, schedules, task lists, and status trackers for departmental initiatives.
• Monitor progress against milestones, proactively identify risks or delays, and surface issues for resolution.
• Coordinate with cross-functional partners to gather inputs, validate timelines, and ensure alignment with project objectives.
• Support execution of both short-term tasks and longer-term workstreams with minimal supervision.
• Support onboarding of new project team members by providing access to project tools, documentation, and processes.
• Maintain project tracking and dashboards using tools such as JIRA, Power BI, or other reporting systems.

Reporting & Communication

• Prepare clear, accurate, and concise project status reports that summarize progress, KPIs, challenges, and required decisions.
• Prepare ad-hoc financial executive summaries needed by the CFO to brief, present, and explain financial strategy.
• Create presentations and briefing materials for leadership, communicating proposals, alternatives, or risks in a structured manner.
• Support communication across project teams, ensuring transparency, alignment, and follow-through on commitments.
• Assist in preparing materials for steering committees or leadership reviews.

Governance & Documentation

• Assist in enhancing the department’s PMO framework by updating templates, processes, and standards.
• Organize and maintain shared project materials across Teams, SharePoint, and other collaboration platforms.
• Support audits or reviews by gathering evidence, preparing compliance documentation, and tracking improvement measures to closure.
• Support change management activities related to new company processes, tools, or practices.
• Serve as departmental window for process mapping and standardization activities, such as QMS, ISO, etc.

Meeting Facilitation & Stakeholder Support

• Schedule, coordinate and facilitate project meetings, including preparing agendas, capturing meeting minutes, and managing action items.
• Track stakeholder requests, dependencies, and open issues to ensure timely closure.
• Build productive working relationships with internal partners to support effective collaboration.
• Serve as a point of contact for project inquiries and coordinate responses among project leads or subject matter experts.

Research & Planning Support

• Conduct research and benchmarking to support project scoping, cost estimates, and evaluation of alternatives.
• Assist in preparation of annual planning cycles, including project prioritization.
• Complete assignments required by CFO and Finance Leadership using traditional and innovative data sources.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (domestic) to other Scout locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in business administration, project management, or a related field.
• 8+ years of experience supporting projects or operations in a corporate, cross-functional environment.
• Strong understanding of financial statements, including budgets, forecasts, and long-term planning.
• Experience with structured project management practices and tools.
• Excellent written and verbal communication skills, with the ability to prepare professional and executive-ready materials.
• Proficiency with Microsoft Teams, SharePoint, Project, PowerPoint, Excel, and other collaboration tools.
• Demonstrated ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Analytical mindset with the ability to interpret data and provide meaningful insights.
• Proactive, organized, and able to work both independently and as part of a collaborative team.
• High degree of professionalism, integrity, and discretion

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $100,000.00 - $125,000.00

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager, Treasury Operations is responsible for the daily cash disposition, bank account management, and payment processing of the enterprise. In addition, the role will support in the company’s liquidity planning, treasury workstation testing and integration, and additional projects as directed by the Sr. Director, Treasury and/or the Chief Financial Officer. It has managerial responsibilities for account management specialist and analysts as part of the Treasury team.

Key Responsibilities

• Prepare the daily cash disposition (including prior day reconciliation) for all bank accounts
• Lead for the SAP treasury workstation utilization, including working with IT teams located in the United States, Germany, and Czech Republic on system enhancements or production incidents
• Analyze and mitigate current FX exposures by preparing and submitting accurate FX spot deal orders to buy or sell foreign currencies
• Primary contact for internal and external auditors for any cash management related documentation requests, process walk-throughs, and explanations
• Approve and release manual payments via bank software
• Resolve payment issues with banking partners or relevant IT teams to ensure payments settle with determined value date
• Maintain and enforce bank account management policies
• Proactively engage key business areas to collect and understand the business to accurately forecast cash inflows and outflows
• Provide insights and information to Sr. Director, Treasury for strategic liquidity planning activities
• Manage and administer Scout’s corporate charge card program.
• Provide regular reporting to the CFO and Finance Management Team on Scout’s liquidity position and forecast
• Responsible for various governance, risk, and compliance initiatives
• Support both internal and external legal teams with respect to ISDA negotiations for Scout Motors Inc.
• Coordinate hedge accounting related topics with Scout Accounting and Volkswagen Group’s Hedge Accounting team.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree with a concentration in accounting, finance, or economics
• 7-10 years experience in corporate treasury or banking
• Excellent interpersonal, verbal, and written communication skills
• Ability to build sustainable relationships with internal colleagues, senior management, banking partners, external consultants, etc.
• Influencing and negotiating skills; assertive when needed
• Ability to multi-task and organize multiple projects and tasks
• Effective analytical and conceptual skills to develop and drive strategic solutions to technical and business related challenges
• Proven ability to lead, manage, and supervise project teams
• Working knowledge of treasury workstations, with respect to cash management and payments
• Practical IT knowledge of modern IT concepts (i.e. visual basic macros, job scripting, etc.)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Sr. Director of Treasury and Insurance will lead all Treasury activities for Scout Motors, ensuring robust liquidity management, capital structure management across different legal entities, and both front and back-office infrastructure scaling as the company approaches start of production. It is also responsible for fostering key banking and captive finance relationships in a capital-intensive environment.

This role is heavily focused on Treasury Operations and also provides executive steering of the Insurance and Risk team, which has robust day-to-day operations and similar scaling responsibilities. The role is responsible for supporting a high-growth, capital-intensive automotive startup by building and managing best-in-class treasury infrastructure, banking relationships, and risk frameworks.

Key Responsibilities

• Advance and execute the company's overall treasury strategy, including cash management, debt financing, investment, and risk management
• Build and provide leadership to the Treasury and Insurance teams and oversee daily operations
• Monitor, manage, and report the company's cash flows to ensure adequate liquidity for operations, investments, and debt servicing for entities in the United States and Canada
• Manage the company's debt portfolio, including issuing, refinancing, and retiring debt, seeking to reduce financing costs and improve financial flexibility
• Implement cash forecasting processes to optimize cash utilization strategies
• Develop and implement risk management strategies to mitigate financial exposure, including foreign exchange and interest rate risks
• Negotiate favorable terms and conditions for banking services, credit facilities, and other treasury-related agreements
• Establish and implement policies, controls, and systems, in alignment with corporate standards
• Maintain and nurture relationships with banking partners, financial institutions, and credit rating agencies
• Direct the oversight of the company's insurance portfolios, including assessing coverage needs, managing relationships with brokers and carriers, and optimizing strategies with various business departments to mitigate risks
• Maintain and expand relevant functional systems and technology to improve efficiency and accuracy in treasury operations

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Education/Certifications: A bachelor’s degree in finance, accounting, or a related field (advanced degree or CTP designation is a plus).
• Years of Experience required in type of role: 15+ years of experience in Treasury and Financial operations, preferably in an manufacturing and product-based industry with significant management experience.
• Strong written and verbal communication skills with the capability to explain complex financial concepts to non-experts and present to senior management and stakeholders
• Expert knowledge of financial and treasury principles, including cash management, debt financing, risk management, investment strategies, and insurance oversight
• Strong analytical and problem-solving skills, with the ability to make informed financial decisions
• Leadership and team management abilities, with a track record of building and leading high-performing teams
• Ability to influence and collaborate across functions, including Legal, Operations, Logistics, IT, Sales Operations, and external advisors
• Detail-oriented, with a commitment to accuracy and thoroughness in financial reporting and compliance
• Proficiency in treasury management systems (SAP TRM), ERP software (SAP FI/CO), Microsoft Excel, PowerBI, and online banking portals
• Adaptability to changing financial regulations, industry trends, and technology

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $210,000.00 - $255,000.00

Internal Leveling Code: M5

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Sr. Director of Tax and Customs will lead the development and execution of Scout Motors’ Tax and Customs strategy across all operations. This role is responsible for ensuring compliance, optimizing tax structure, and managing Customs and trade-related activities in a highly complex, capital-intensive, and globally integrated environment.

This leader will play a critical role in building scalable tax and customs frameworks from the ground up, while aligning with broader group policies and supporting the company’s growth, supply chain, and manufacturing footprint.

Key Responsibilities

• Develop and execute tax and customs strategies that optimize the company's financial performance while ensuring compliance with all relevant regulations
• Oversee the preparation, review, and submission of timely tax returns and customs declarations
• Build and lead a high-performing team in conjunction with the growth of Scout
• Serve as a trusted tax advisor to the brand, providing expert guidance on all tax-related matters
• Be a lead expert on Scout’s determination and usage of legal entities within its corporate umbrella structure
• Lean and maintain transfer pricing policies in alignment with global operations
• Ensure compliance with all federal, state, and international tax and customs laws and regulations
• Establish and implement policies, controls, and systems, in alignment with corporate standards
• Manage the preparation and review of financial statements and disclosures related to tax and customs matters, adhering to accounting standards
• Lead and oversee customs operations, including import/export compliance
• Represent to executive management status on tariff impacts to Scout Business Case
• Collaborate with international teams to navigate trade regulations, tariffs, and customs requirements
• Identify opportunities for tax savings, efficiency, and risk mitigation
• Proactively identify and mitigate tax and customs risks, implementing effective solutions to address them
• Interpret financial and operational data to provide insights for tax and customs decision-making
• Prepare and present financial reports and analysis to senior management and external auditors

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in accounting, finance, tax, or a related field (advanced degree or CPA is a plus)
• 15+ years of proven leadership experience in Tax and Customs, preferably in an automotive or manufacturing setting
• Comprehensive knowledge of federal, state, and international tax laws, customs regulations, and trade compliance. Experience with transfer pricing preferred.
• Strong analytical and problem-solving skills, with the ability to navigate intricate tax and customs scenarios
• Leadership and team management abilities, with experience in leading and developing tax and customs teams
• Excellent communication skills, with the capability to explain complex tax and customs concepts to non-experts and present to senior management
• Detail-oriented, with a commitment to accuracy and thoroughness in financial reporting and compliance
• Proficiency in tax software, financial systems, and Excel
• Adaptability to evolving tax laws, regulations, and industry changes

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $210,000.00 - $255,000.00

Internal Leveling Code: M5

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Director of Finance Operations will lead multiple Finance functions for Scout Motors, ensuring benchmark accuracy, timeliness, and innovative practices for the Finance department. The role is responsible for 1) Corporate Functions Controlling, 2) Accounting, and 3) Payroll. The Director will drive financial discipline, enhance processes, and ensure compliance while partnering closely with business leaders to support strategic decision-making. As Scout Motors is a start-up, the Director is often tasked with defining and solving new challenges within the company to ensure high financial standards are maintained.

Key Responsibilities

Leadership & Operational Excellence

• Build, lead, and develop a high-performing finance operations team
• Establish and enforce strong internal controls and governance frameworks
• Identify opportunities for automation and process optimization
• Partner cross-functionally to improve financial visibility and decision-making
• Support strategic initiatives, including system implementations and scaling efforts

Controlling of Corporate Functions

• Serve as the head of the Controlling Team responsible for Scout Corporate Functions (e.g., HR, IT, Legal, Finance, Administration, Procurement, Executive, Compliance)
• Lead budgeting, forecasting, and financial planning processes for corporate cost centers
• Provide variance analysis and actionable insights to department leaders
• Ensure cost discipline and alignment with company financial targets
• Develop and maintain financial models to support strategic initiatives
• Drive transparency and accountability across corporate spending

Accounting Oversight

• Oversee the Scout Accounting department, which is responsible for all aspects of the function, including general ledger, accounts payable, accounts receivable, and fixed assets
• Ensure timely and accurate month-end, quarter-end, and year-end close processes
• Interface with the shareholders’ Group Accounting functions to maintain IFRS compliance and practices
• Oversee preparation of financial statements and supporting schedules
• Manage audits (external and internal), ensuring readiness and resolution of findings
• Drive continuous improvement in accounting processes, systems, and controls

Payroll Oversight

• Oversee the Scout Payroll department, which is responsible for end-to-end payroll operations, ensuring accuracy, timeliness, and compliance
• Ensure adherence to federal, state, and local payroll regulations
• Partner with HR to manage employee data integrity and compensation changes
• Implement and maintain robust payroll controls and audit processes

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Education/Certifications: A bachelor’s degree in finance, accounting, or a related field (advanced degrees or functional accreditations (CMA, CPA) a plus.
• Years of Experience required in type of role: 12+ years of experience in various Finance disciplines, preferably in an manufacturing and product-based industry with significant management experience.
• Strong written and verbal communication skills with the capability to explain complex financial concepts to non-experts and present to senior management and stakeholders
• Expert knowledge of financial and treasury principles, including cash management, debt financing, risk management, investment strategies, and insurance oversight
• Strong analytical and problem-solving skills, with the ability to make informed financial decisions
• Leadership and team management abilities, with a track record of building and leading high-performing teams
• Ability to influence and collaborate across functions, including Legal, Operations, Logistics, IT, Sales Operations, and external advisors
• Detail-oriented, with a commitment to accuracy and thoroughness in financial reporting and compliance
• Proficiency in, ERP software (SAP FI/CO), Microsoft Excel and analytic toolsets
• Adaptability to changing financial regulations, industry trends, and technology

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $170,000.00 - $206,250.00

Internal Leveling Code: M6

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the Corporate and Commercial Legal Team, overseeing legal matters including purchasing (direct and indirect), real estate, direct sale/commercial, and corporate governance and structuring.
• Serve as the primary legal advisor to internal clients, including the heads of the purchasing and commercial functions, providing both legal and strategic advice
• Serve as a member of the Legal Leadership Team, providing strategic insights and advice on all aspects of the administration, growth and development of the Legal Team
• Draft, review, negotiate and support contracts and other legal documents relating to procurement, manufacturing, operations, logistics, real estate, sales, marketing, product and other matters
• Develop form documentation, templates and contracting processes, procedures and training for the Purchasing Team as well as for other purchasing matters that require direct support such as indirect purchasing and intercompany agreements
• Lead and work together with other Legal Team colleagues on special projects as we grow and develop Scout Motors’ legal culture and functions
• Build and mentor the members of the Corporate and Commercial Legal Team, managing the composition and structure of the team, and ensuring the growth and success of the team members
• Select, engage and work together with outside counsel when necessary or appropriate

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• J.D. from an accredited law school and member in good standing of the bar in at least one state in the United States
• Minimum 12 years of legal experience, with a strong preference towards a combination of law firm and in-house experience, automotive industry experience and supervisory experience
• Significant experience drafting, reviewing and negotiating complex commercial agreements
• Experience and desire to play a key role in a growing legal team that will provide strategic and business advice in addition to legal counseling
• Strong communication, interpersonal, time-management, and organizational skills
• Ability to work well across departments and with company leaders and strengthen company culture through effective collaboration
• Keen attention to detail

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $245,000.00 - $297,500.00

Internal Leveling Code: M5

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work cross-functionally to map customer experiences, flag emotional states and pain points, identify critical interdependencies and systems, and define key metrics across all journey stages.
• Coordinate and facilitate workshops in support of customer journey governance and operating mechanisms.
• Test and validate Scout’s approach to the customer journey. Align stakeholders and implement changes as needed.
• Develop business cases as needed in support of various customer journey efforts.
• Maintain and manage Scout’s end-to-end, cross-functional customer journey maps and materials. Standardize customer facing nomenclature.
• Collaborate with the Customer Journey Manager and Commercial Operations leaders in developing, refining, and deploying the core end-to-end Scout Customer Journey.
• Work with the Customer Journey Manager and Commercial Operations leaders in designing and mapping alternative/specialized customer journeys (e.g., the Scout VIP experience)
• Support the development of communication assets – slides, one-pagers, and visual summaries highlighting the customer journey
• Travel to various Scout events and locations to better understand what our customers expect in terms of in-store, digital, and vehicle experiences.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Marketing, Business Management / Administration, Strategy, or related field.
• 4+ years of experience at a top-tier consulting firm or advertising agency with projects in retail customer experience (brick and mortar & e-commerce), customer journeys, marketing strategy, performance measurement, and/or loyalty
• Familiarity of the end-to-end automotive customer journey and touchpoints and understanding of an automotive customer’s needs, attitudes, behaviors, and pain points.
• The ability to work and collaborate across multiple functions and stakeholders of all levels (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus on the end-to-end customer journey
• Experience supporting multiple projects at once, prioritizing critical deliverables, identifying key dependencies, and influencing outcomes
• The ability to distill complex topics, problems, and situations into a simple and easy to understand way
• Ability to thrive in an entrepreneurial, high-growth, fast-paced environment with comfort navigating ambiguity and change.
• Willingness to support high-level strategic projects and to roll-up your sleeves as needed – including direct customer interaction when required.
• Automotive experience is a plus, but not required.
• Proficiency in Microsoft Office Suite

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000 - $112,500

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Technical Analysis (Problem Solving):

• Perform analysis from requests driven by the Production and Quality Teams as well as determine when analysis is needed from results in historical data.
• Work with cross-functional teams to drive resolution for high importance items
• Perform technical causal analysis utilizing specialized equipment to determine cause and resolve complex product issues identified in the Production system and from Customer remarks.
• Report problem-solving status and findings to Senior Leadership at daily and weekly rounds

Routine Analysis:

• Perform functional analysis at set frequencies to ensure Conformity of Production/Product.
• Perform feature validation at set frequencies to ensure Conformity of Production/Product.
• Aid in development of test cases and methods for analysis.
• Identify high risk cases from analysis and lead resolution activities

 Corrective action monitoring:

• Support corrective action development
• Monitor corrective action implementation for effectiveness and react to NOK trends

Standardization:

• Create standard operations for utilizing equipment in the Vehicle Analysis Center
• Perform continuous improvement activities to improve standards

Training and Support: 

• Support initial builds, vehicle launches, and production ramp-ups to ensure quality targets are met in pre-series and series operation 
• Lead and provide training and guidance to general assembly staff on quality standards and techniques, including VDA requirements. 
• Assist in the development of training materials and programs related to general assembly Quality.   

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC  
• This role requires 5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional travel for training, group site visits, or company events. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Education & Experience: 

• Minimum of high school diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Bachelor’s degree in Automotive Technology, Engineering, or a related technical field preferred (equivalent work experience will be considered in lieu of a degree).
• 5+ years of professional experience in automotive production and quality control concepts or a related field, including hands-on experience performing technical analysis.

Skills: 

• Hands-on experience performing technical analysis with hybrid drive systems preferred.
• Greenfield or Brownfield Automotive facility launch experience preferred.  
• In-depth knowledge of automotive processes, products, and materials, including familiarity with assembly tools, equipment, and best practices in the general assembly processes. 
• Experience with VDA standards and their application in the automotive industry. 
• Problem-solving and analytical skills. 
• In depth understanding of DMAIC methodologies and the ability to utilize them
• Excellent writing skills for developing clear and comprehensive quality standards and procedures. 
• Data driven and evidence-based mindset.
• Attention to detail and organizational skills. 
• Effective communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Hands-on experience with analyzing electrical, software and mechanical systems. 
• Proficiency in Microsoft Office Suite and Quality Management software. 
• Six Sigma Greenbelt or Blackbelt preferred.

Working Conditions: 

• Physical Demands: 
  • Ability to perform inspections and audits that may require standing, walking bending, or lifting. 
• Environment: 
  • Work in a general assembly shop or manufacturing environment. 
• Additional Requirements: 
  • Adherence to safety protocols and company policies. 
  • Flexibility to adapt to changing priorities and work environments. 
  • Commitment to continuous improvement and professional development. 
  • An ability to solve problems in manufacturing, problems in general assembly shop, and other areas in the plant 
  • Ability to work effectively as a team member to problem solve or independently as a free thinker to improve quality.   

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000.00 - $120,000.00

Internal leveling code: IC9

Overview

Scout Motors is seeking a Senior Director of Human Resources Operations to lead and scale core HR operational functions during a period of rapid growth. This role is critical to building a world-class people infrastructure that supports a high-performance, value-driven organization. 

Reporting to the CHRO, the Sr. Director of HR Operations will be responsible for designing and executing scalable strategies across Total Rewards, HR Systems, and HR Compliance. This leader will bring a strong operational mindset, deep functional expertise, and the ability to translate business strategy into effective HR solutions that support both corporate and manufacturing environments. 

This position is based in Charlotte, NC, with regular collaboration across Scout Motors locations and functions. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Leadership & Collaboration

• Build, develop, and lead high-performing HR operations teams across functional areas.
• Act as a strategic partner to the CHRO and broader HR leadership team, contributing to the enterprise-wide people strategy.
• Collaborate cross-functional with Legal, Finance, IT, Production, and business leaders to deliver integrated and customer centric solutions.
• Champion a culture of accountability, continuous improvement, and operational excellence.

Total Rewards

• Drive the design and administration of competitive and equitable total rewards programs, including compensation, benefits, incentive plans, and recognition programs.
• Ensure total rewards offerings align with Scout Motors' business strategy, talent philosophy, and market positioning, while supporting attraction, retention, and
• engagement.
• Oversee job leveling and pay governance ensuring competitiveness, internal equity, compliance, and scalability.
• Partner closely with Finance and business leaders on headcount planning, compensation budgeting, and incentive design.

HR Systems & Analytics 

• Own the HR technology life cycle, including HRIS, compensation and benefits administration, and related tools, ensuring scalability, data integrity, and an excellent employee experience.
• Drive continuous improvement through automation, data analytics, process optimization, and system enhancements.
• Ensure strong data governance, security, and compliance with privacy regulations.

HR Compliance

• Lead HR compliance strategy across federal, state, and local employment laws and regulations.
• Ensure HR policies, practices, and processes are compliant, consistently applied, and aligned with Scout Motors' values.
• Oversee audits, regulatory reporting, and risk mitigation related to HR operations.
• Serve as a trusted partner within HR, with Compliance, and with VW Group on compliance-related matters. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 10-15% of the time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree required; master's degree or MBA preferred.
• 15+ years of progressive HR experience, with significant leadership experience in HR Operations, Total Rewards, and HR Systems.
• Experience in automotive, manufacturing, technology, or other complex, fast-growing environments is strongly preferred.
• Demonstrated expertise in compensation, benefits, HR technology, analytics, global mobility, and compliance.
• Proven ability to scale HR operations in a high-growth transformation environment.
• Strong business acumen with the ability to balance strategic thinking and hands-on execution.
• Experience leading and developing senior-level teams.
• Strategic and systems-oriented thinker with strong operational discipline 
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 10-15% of the time. 
• Valid driver's license required.
• Passport required

Skills & Competencies

• Strategic and systems-oriented thinker with strong operational discipline
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $210,000.00 - $255,000.00

Internal leveling code: M5

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the hands-on execution of Scout’s home and smart charging programs, including managed charging, demand response, and Low Carbon Fuel Standards (LCFS).
• Pilot new features and programs with utilities, aggregators, and technology providers, ensuring technical integrations and customer experiences are tested and validated before scaling.
• Manage day-to-day relationships with utility and energy partners nationwide, serving as the primary contact for program operations, issue resolution, and rollout coordination.
• Serve as the subject matter expert on smart charging technologies, grid integration, and energy services.
• Represent Scout in industry forums, standards bodies, regulatory discussions, and the Rivian VW Tech joint venture with all topics related to smart charging & energy management. Monitor & influence regulatory developments that impact smart charging & grid services.
• Ensure Scout’s compliance with evolving regulatory requirements & policies relating to energy management.
• Support the development of business cases and program budgets by providing operational insights, partner feedback, and pilot results.
• Work with Digital Products, Engineering, and UX/UI teams to define and deliver customer journeys for smart charging features across the Scout mobile app and in-vehicle systems.
• Build the go-to-market strategy for Scout’s home charging solutions, including bundled offers, installation services, and energy-focused subscription models.
• Work with the Digital Products and Engineering teams to define and deliver in-app and in-vehicle home charging features, including charge scheduling, energy optimization, and integration with utility programs.
• Collaborate with third-party installers, energy providers, and technology partners to scale Scout’s home charging ecosystem.
• Develop KPIs to track adoption of smart charging, customer satisfaction, and energy service enrollment, ensuring alignment to Scout’s broader energy strategy.
• Benchmark competitive OEM home charging and energy programs, integrating best practices into Scout’s roadmap.
• Act as a key liaison with regulatory and standards bodies on residential charging, grid interconnection, and bidirectional energy offerings.
• Coordinate go-to-market execution for smart charging offers, collaborating with Product Marketing and Commercial Ops to launch pilots and scale programs.
• Track and report on KPIs such as program enrollment, customer participation, energy savings, and feature adoption, ensuring continuous improvements to offerings.
• Closely manage smart charging projects & integrations to ensure alignment to vehicle milestones and launch timing. Be the key liaison between engineering feature partners to deliver customer requirements.
• Stay closely connected to regulatory and utility program developments, identifying practical opportunities for Scout to participate in incentives, pilots, and new market opportunities.
• Benchmark competitor initiatives and industry pilots, bringing best practices back to Scout’s execution playbook.
• Provide operational support to Customer Support teams by preparing documentation and serving as an escalation point for smart charging program-related issues.
• Ensure seamless handoff from pilot to scaled rollout by developing repeatable processes, vendor management practices, and customer support frameworks.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, CA or Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in engineering, business, sustainability, or a related field.
• 12+ years of experience in EV charging, energy management, or smart grid program execution preferably at the OEM level.
• Demonstrated success in piloting and scaling customer-facing utility or energy programs.
• Strong knowledge of managed charging, and demand response, with the ability to translate them into practical execution.
• Proven ability to manage partner relationships and ensure successful delivery of joint initiatives.
• Hands-on project management experience with tools such as JIRA, Confluence, or similar.
• Customer-first mindset, ensuring all pilots and programs deliver intuitive and reliable experiences.
• Strong analytical skills to measure program outcomes, identify improvements, and feed insights back into business cases.
• A starter mentality with the ability to cut through ambiguity, identify top priorities, and move programs forward quickly
• Excellent communication and collaboration skills across internal and external stakeholders.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000 - $170,000

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Develop and implement maintenance schedules and procedures to ensure optimal performance of equipment and facilities. 
• Conduct regular inspections of the facility and equipment to identify issues and ensure compliance with safety standards. 
• Coordinate and oversee repairs, maintenance tasks, and preventive maintenance programs. 
• Maintain inventory of maintenance supplies and equipment, ordering as necessary 
• Experience with PLC, Motor control and Electrical schematic is must. 
• Ensure all maintenance work is documented accurately in maintenance management systems. 
• Collaborate with other departments to understand and address their maintenance needs. 
• Manage monitor expenses for the assigned area. 
• Ensure compliance with relevant regulations and safety standards. safety protocols, including risk assessments, interlocks, and safety-rated software functions. 
•  Conduct periodic safety inspections and audits to identify and mitigate potential hazards. 
• Create and maintain comprehensive documentation, including PLC programs, user manuals, troubleshooting guides, and training materials, to support ongoing operations and knowledge transfer. Provide training and technical support to operators, maintenance personnel, and production engineers on robot operation, programming, and safety procedures. 
• Comfortable working in various environments, including indoors and outdoors. 
• Lead initiatives for continuous improvement in maintenance processes and practices.  
• Ability to lift 50lbs and perform physical tasks as required. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• The responsibilities of this role require daily attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of production equipment and operations preferred. 
• Bachelor's Degree. An equivalent combination of education and relevant work experience may be considered in lieu of a degree. 
• Proven experience in a maintenance role, with at least 2 years in a team leading or supervisory position. 
• Knowledge of SAP PM _ Plant Maintenance Preferred 
• Strong knowledge of maintenance techniques, tools, and equipment. 
• Excellent problem-solving and organizational skills. 
• Effective communication and interpersonal skills. 
• Ability to manage multiple tasks and prioritize effectively. 
• Proficient in using maintenance management software SAP_PM 
• Proficient in using Microsoft Office (Excel, Word, PowerPoint) 
• Lead and mentor a team of maintenance technicians. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000.00 - $120,000.00

Internal leveling code: M9