Business Operations Analyst, Energy Storage

We're looking for a Business Operations Analyst, Energy Storage, to support the commercial growth of our utility-scale battery energy storage business. You'll be the operational backbone of our sales organization, driving data-informed decision-making, optimizing our sales processes, and enabling cross-functional collaboration to accelerate our market penetration.

Responsibilities will Include:

• Own and optimize our CRM (Hubspot) to ensure data quality, pipeline visibility, and actionable insights for leadership
• Develop sales analytics and reporting frameworks to track KPIs, forecast performance, and identify growth opportunities
• Support market prioritization and segmentation analysis to guide go-to-market strategy and resource allocation
• Collaborate with Finance and Commercial teams on pricing strategy, competitive analysis, and deal economics
• Lead cross-functional project initiatives across Engineering, Commercial, Legal, and Operations to ensure seamless execution of customer engagements
• Support project management of energy storage project development from contract execution through commissioning, coordinating across internal teams and external stakeholders
• Streamline sales operations processes, including proposal workflows, contract templates, and sales enablement materials
• Conduct market research and competitive intelligence to inform product positioning and commercial strategy
• Build financial models to evaluate project economics, incentive eligibility, and commercial terms
• Support RFP response coordination, ensuring timely and high-quality submissions

Desired Qualifications:

• Bachelor's degree in engineering, business, finance, economics, or related field
• 1 to 5 years of experience in consulting, investment banking, corporate finance, FP&A, or operations roles, ideally with exposure to energy, infrastructure, or technology sectors
• Strong analytical skills with proficiency in Excel financial modeling and data analysis
• Experience with CRM platforms or willingness to become a power user quickly
• Demonstrated ability to manage multiple workstreams and drive cross-functional projects to completion
• Interest in or experience with project managing the development of energy storage or renewable energy projects is a plus
• Excellent communication skills with ability to translate complex data into clear insights for stakeholders
• Highly organized, detail-oriented, and process-driven mindset
• Scrappy, hands-on self-starter who is comfortable rolling up sleeves and tackling whatever needs to get done—no task is too small or beneath you
• Comfortable working in ambiguity and building systems from scratch in a fast-paced startup environment
• Experience in energy storage, renewables, or cleantech is a plus but not required
• A passion for sustainability and making the world a better place!

This position is based in our Reston, VA office and offers a hybrid work schedule.

Verisign is hiring a Senior Site Reliability Engineer to help lead a team responsible for building, managing, maintaining, and scaling the Linux infrastructure on which our mission-critical services depend. We value engineering professionals who are equipped with great technical skills and attitudes that motivate those around them. We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Oversee deployments of solutions that combine Open Source components, COTS (commercial off the shelf) components, and custom developed components
• Deploy, configure, and maintain services in production, QA and development environments, on various platforms
• Possess advanced development of deployment automation including Ansible
• Development of automation and configuration management solutions using tools such as Jenkins
• Securing automated deployments using tools such as Hashicorp Vault
• Securing infrastructure with micro-segmentation tools such as Guardicore
• Documentation of processes, procedures, and configurations
• Coordination with other technical staff to implement systems and software
• Performance of operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them. The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications. The candidate must have:

• Bachelor’s degree in computer science or a related technical field, or equivalent combination of education and experience
• 10+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong experience with a high-level scripting language such as Python
• Strong automation experience - not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Strong understanding of network protocols and security
• Experience developing mature solutions for monitoring and reporting using tools like Grafana and Splunk
• Familiarity with development tools such as Github, Jira, and Confluence

Desired Skills, Experience, and Attributes:

• Deployment automation experience using tools such as Ansible
• Experience using Jenkins in a continuous delivery and integration environment
• Experience with Virtualization platforms in a production environment such as oVirt and VMWare
• Experience with HTTP proxies such as Squid
• Experience with RedHat Enterprise Linux
• Experience with CMDB and ITIL platforms such as ServiceNow
• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with Linux authentication via Active Directory
• Experience administrating Linux and Unix systems in a large-scale environment
• Experience working with teams using Scrum a plus

The pay range is $164,300 - $222,300.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

This position is based in our Reston, VA office and offers a hybrid work schedule.

We are looking for a Production Operations Engineer to help lead our team responsible for building, managing, maintaining and scaling operational infrastructure on which our mission-critical services are deployed or depend.  We prize engineering professionals who are equipped with great technical skills and attitudes that motivate those around them.  We seek individuals with a sense of purpose and for whom detail and craftsmanship are of their essence; individuals that are curious, demonstrate initiative, and love solving problems.

Responsibilities:

• Participate in technical designs for software solutions that combine Open-Source components, COTS (commercial off the shelf) components, and custom developed components
• Installation, configuration and maintenance of production, QA and development environments in which Verisign applications are deployed; environments include servers, operating systems, OpenStack, and automation tools
• Development of deployment automation tools including Ansible
• Development of enabling infrastructure using Terraform
• Coordination with other technical staff to implement systems and software
• Performance of occasional operations support functions, including problem isolation and resolution
• Documentation of processes, procedures, configurations, and deployment plans
• Provide critical technical leadership in the areas of operational process and change management, and mentor less experienced engineers
• Regularly reporting progress to management
• Participate in a 24x7 on call rotation

Our ideal candidate will have a unique blend of impeccable technical skills and a desire to work as part of a team to grow themselves and those around them.  The team deploys engineers and operates enabling infrastructure in support of mission critical customer applications.  

The candidate must have:

• Bachelor’s degree in Computer Science or a related technical field, or equivalent combination of education and experience
• 8+ years of experience developing and operating mission-critical systems
• Excellent understanding of Linux configuration and administration
• Strong automation experience - Not just developing automation, but knowing why we automate and what to automate
• Strong understanding of infrastructure-as-code
• Strong written and verbal communication skills – able to clearly and succinctly describe complex issues
• Familiarity with networking protocols and systems

Desired Skills, Experience, and Attributes:

• Experience with RedHat Identity Manager and/or FreeIPA
• Experience with ServiceNow
• Experience with a high-level scripting language such as Python
• Experience with RedHat Enterprise Linux and/or FreeBSD
• Experience with network troubleshooting using such tools as ping, traceroute and dig
• Deployment automation experience using tools such as Ansible
• Experience working with teams using Kanban and/or Scrum a plus
• Experience with Docker or Kubernetes in a production environment
• Experience with OpenStack in a production environment
• Experience administrating Unix systems in a large-scale environment
• Experience using Jenkins in a continuous delivery and integration environment

The pay range is $135,800 - $183,800. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Account Strategist

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

Our US team consists of over 85 people and is an integral part of our company’s global presence. We combine local expertise with our broader company vision, ensuring innovative solutions that align with diverse market needs.

As an Account Strategist, you will have the opportunity to learn, grow and succeed! In this client-facing role, you will have the opportunity to build and retain client relationships, acting as an overall trusted advisor in our product suite. In this role, you will play an important part in growing existing partnerships, managing campaigns and ensuring optimization.

Why RTB House? 

This position is perfect for someone who is personally motivated, connects easily with people and is perhaps a bit tenacious. Someone with a high-level of professionalism and knowledge of the digital ecosystem. If this sounds like you, then you should apply right now!

You Will: 

• You will have the opportunity to work with some of the biggest US and global brands; some as support to senior level team members, while other relationships you will own and be responsible for their account development and growth strategy. 
• You will build strong relationships with clients, through regular face-to-face meetings, including communication via phone, video, and email.
• Maintain clear, concise and timely communication in regards to all customer requests.
• Work with Technical Account Managers to manage and optimize campaigns in order to achieve clients’ performance-based goals.
• Be an expert on all things RTB House, maintaining in-depth knowledge of all products and services.
• Provide regular reporting and updates on campaign performance, including QBR presentations.

Desired Experience: 

• 2+ years of general work experience.
• At least 1 year of experience in digital advertising or related field of study.
• Client facing work experience is a plus.
• Bachelor’s degree.
• A passion for digital marketing/e-commerce, with a desire to interact with enterprise clients and agencies.
• A knack for multitasking and organization. You’re able to juggle everything from campaign launches to ad hoc requests across multiple clients.
• A data driven mindset. You’re comfortable organizing data in Excel and Powerpoint to present insights and recommendations to your clients.
• A positive, can-do attitude. You have a high level of motivation and are willing to learn and adapt.
• A determination and drive to succeed. You are resourceful, and have excellent analytical and problem solving skills.

Don’t meet every single requirement? At RTB House we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but unsure about every qualification, we encourage you to apply. We may have just the job for you.

The salary range for this role is $75,000 to $93,000 in base pay, and is exclusive of any bonuses or benefits. The base pay offered will be determined on a case by case basis based on your experience, skills, training, certifications and education, etc., and will be informed by market data.

We Offer: 

YOUR WORKPLACE, YOUR CHOICE. We offer permanent remote work. Or in-office. Or a hybrid combination of both. Your choice. Do You! 

HAVE A VOICE. You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth, and success of our business.

GROWTH. We prioritize your growth and career path with your goals and passions in mind, offer comprehensive and continuous training, and a stipend for external courses.

BENEFITS. Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, vacation days, sick days, office stipend, phone or internet stipend, baby cash, stipend for external training and more.

RECOGNITION. Performance bonus eligibility.

COMMUNITY. In-person and virtual events including coffee socials, happy hours, and off-site summits. You will get to work with amazing, inspiring, passionate people in one of the fastest growing sectors in online advertising.

Information on Equal Treatment Policies

Reddit is looking for a strategic FP&A Manager to help chart our future and support our mission of bringing community and belonging to everyone in the world. In this role, you will be a guiding force for our senior executive team, providing the financial visibility and nuanced insights that shape high-level decision-making and company direction. By joining a team dedicated to building the future of Finance at Reddit, you will gain a deep understanding of our business drivers while making a tangible impact on how a mission-driven organization operates.

Location: Remote - United States

What You’ll Do:

• Responsible for budgeting, forecasting, reporting, variance analysis, and ad-hoc analysis for various areas in the company
• Develop flexible financial models and workforce forecasts to analyze headcount growth, incremental hiring needs, and talent acquisition capacity against peer benchmarks and long-term business goals
• Provide management with clear insights into drivers of business growth, risks, and opportunities. Play a key role in providing the valuable insights that can translate into business recommendations
• Key partner to the business to develop strategies, build insightful forecasting and reporting and drive impactful insights for key leaders. This includes strategic partnership, financial presentations, measuring key metrics for operational performance, and other projects as requested for optimal decision making within an extremely high growth and fast-paced environment
• Develop and streamline FP&A processes, focused on adding value and allowing us to scale partnership with the business, including planning and forecasting processes, standardizing and automating reporting, improving how we leverage internal systems, and building operational and forecast models
• Work cross-functionally day-to-day with Finance, Accounting, and Human Resources teams in budget management/tracking and evaluating progress against key initiatives, with a keen eye towards process improvement
• Partner with cross functional team members to drive strategic resource allocation
• Regularly work in a highly visible, cross-functional role with the business and executive leadership

Who You Might Be:

• 5+ years of experience with and exposure to high-growth technology companies and experience in one of the following partnership roles: HR Finance, Compensation
• Advanced MS Excel/Google Sheets; proficient in PowerPoint/Google Slides; SQL experience a plus; familiarity with ERP systems (GL + Planning & Consolidation systems) a plus
• Results-oriented customer advocate with an entrepreneurial mindset; demonstrated an ability to innovate, a bias toward action in fast-paced environments, and development of clear, actionable recommendations
• Track record of strategic execution and implementation of ideas, processes, and programs
• Working knowledge of company valuation methodologies and experience creating flexible forecasting and scenario models
• Experience working with large datasets and extracting and interpreting key financial insights as well as providing data-driven business recommendations
• Experience working cross-functionally with executives across the company and partner teams
• Ability to communicate and discuss complex topics with technical and non-technical audiences

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

About the team  

Roku is constantly innovating and finding new ways to provide new value for our customers, and Roku's Retail Sales team is responsible for driving the growth of Roku's retail products and programs by bringing our device portfolio to market through the country's largest retail partners. We manage the commercial relationships, in-store presence, and sell-through performance that connect Roku products to millions of customers every day. 

About the role  

We're looking for a National Account Manager to own Roku's relationship with Walmart. This is a full-stack commercial role: you'll help inform strategy, build relationships, and drive execution across pricing, promotion, product placement, and sell-through. You'll be the internal voice of Walmart and the external face of Roku, and you'll be expected to bring both perspectives to the table. This role will require frequent travel to Bentonville, AR to meet with partners and stakeholders in the area. 

As the primary contact for Roku devices at Walmart, you’ll be responsible for achieving annual and quarterly revenue goals and for planning and executing category roadmaps that deliver on pricing, promotion, and product placement objectives.  

We're not necessarily looking for someone who already knows everything about the TV business. We're looking for someone who has won at Walmart in a competitive category and knows how to build on that success. If you've driven results at the world's largest retailer and you're excited about learning a new space, this role was built for you.  

For Remote US Only - The estimated annual salary for this position is between $191,000 - $224,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing  

• Own Roku’s Walmart devices business end-to-end across US stores and walmart.com: item setup, modular and in-store placement, pricing, promotion, forecasting, in-stock management, and end-of-life transitions 
• Assess opportunities for retail growth and expansion across TVs, streaming media players, audio, smart home, and related markets, with a focus on Walmart’s ecosystem 
• Develop and present annual and quarterly business plans tied to clear revenue, margin, and share targets 
• Ensure promotional alignment internally and with Walmart across key events, features, and programs 
• Build strong, trust-based relationships across Walmart's buying, replenishment, merchant, and ecommerce teams 
• Lead regular Walmart business cadences, using POS, inventory, and margin data to recommend pricing, promotion, assortment, and allocation actions 
• Understand Roku’s business and market dynamics and translate market, shopper, and competitive insights into actionable retail strategies and test-and-learn plans 
• Partner with Retail Strategy, Sales Operations, FP&A, Product, and Operations to align on forecasts, promotions, and product priorities 
• Partner with Retail Marketing and OEM partners to develop in-aisle, endcap, and seasonal programs that drive incremental traffic and conversion 
• Customize sell-in and sell-out materials for Walmart's unique buying process, internal review cadence, and decision-makers 
• Track performance against targets and lead regular business reviews with both Walmart and internal stakeholders, including senior Roku leadership

We're excited if you have 

• Bachelor’s degree or equivalent practical experience; MS/MBA or equivalent experience preferred 
• 8+ years of sales or account management experience in consumer or consumer electronics categories, selling into retail 
• 3+ years of experience selling into Walmart, with established buyer-level relationships 
• Proven track record of hitting revenue targets and growing a business at Walmart, regardless of category 
• A deep understanding of the big-box retail environment and how decisions around assortment, placement, price, and promotion show up in-store and online 
• Ability to operate strategically and get into the details — you can build a Joint Business Plan (JBP) and pull a Point-of-Sale (POS) report 
• Comfort building cases from data (POS, share, margin, promo ROI) and translating insights into clear recommendations 
• Can think strategically, but can dig in to answer questions and get the details in order to ensure the strategy can be realized 
• Enjoy working cross-functionally, but can also work independently in a fast-paced, ambiguous environment 
• Take a long-term view when evaluating opportunities and setting priorities for Walmart and Roku’s broader retail portfolio 
• Strong cross-functional instincts; you know how to work through influence, not just authority, with partners across finance, operations, marketing, and product 
• Clear, confident communication skills with the ability to tailor the message for a Walmart merchant, a cross-functional working team, or a Roku executive 

#LI-DH2
#LI-Remote

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

Responsibilities:

• Manage paid search campaigns across clients of various business types, sizes, and industries, including daily optimizations and high-level strategy changes
• Provide intelligent analysis, interpretation, and action plans based on campaign performance data and data from client-specific source of truth (e.g. GA, Shopify, etc.)
• Participate and engage in weekly department scrums and training sessions to further channel knowledge
• Continuously seek to improve campaign performance against client goals
• Maintain frequent and excellent communication both on internal agency teams and externally with assigned clients
• Seek to utilize available AI and outsource resources to assist in their workflow wherever possible
• Participate in the development process for new department training materials
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department

Requirements:

• 2-3 years of digital marketing experience. 1+ years in an agency setting
• Minimum 2 years of hands-on experience with Search Engine Marketing
  • Specifically having experience with campaign development and optimization processes such as bid optimization, keyword research, ad copy development
  • Significant campaign management experience in one or more of the following additional campaign types:
    • Performance Max
    • Standard Shopping
    • YouTube Ads
    • Display Advertising
    • Local campaigns
    • Bing Ads
• Proficiency in Google/Microsoft Office Suite(s)
• Proficiency in Google Analytics
• Strong understanding of full-funnel marketing and paid media’s place in the funnel
• Other skills required:
  • Strong written and verbal communication skills.
  • Strong organizational and project management skills.
  • Self-motivated individual with a strong desire to succeed. 
  • Excellent interpersonal skills.
  • Strong work ethic and ability to learn quickly and independently
  • Interested in a long-lasting relationship with a growing company

Key Performance Indicators (KPIs):

• $9.5k team-member EBITDA
• Maintain below 10% Client Churn Rate
• 5-6 Accounts

Most Important Things (MITs):

• Excellence in channel production and account performance
• Cross-channel collaboration
• Internal communication

THE ROLE

Manager, Paid Search (PLA)

We are seeking a Manager, Paid Search to join our growing team. This role will lead and scale high-performing Shopping (PLA) and Text Ad campaigns across Google and emerging search platforms, with a strong focus on feed optimization, testing, and ecommerce growth. In this role, you will drive performance, scalability, and innovation across paid search programs, helping accelerate customer acquisition and support the company’s continued growth.

Responsibilities

• Play a crucial role in Quince’s growth story managing one of biggest channels which has grown 400% YoY and continued growth potential.
• Support the end-to-end Paid Search strategy across Shopping (PLA) and Text Ads, driving performance, scalability, and innovation across Google and emerging engines such as Bing and Brave.

Qualifications

Required:

• 5+ years of managing Paid Search programs with large budgets with a focus on product listing ads
• Strong understanding of feed-based advertising and product-level optimization
• Proven experience with title testing, image testing, and structured experimentation
• Experience building and managing highly granular PLA account structures
• Experience working with large product catalogs in ecommerce environment
• Expertise in implementing measures to improve Quality scores, CTR’s and managing large portfolio of cross category keywords
• Expertise in Google Adwords, Google Ads editor along with experience in Bing Ads
• In-depth understanding of Paid Search campaign management and optimization best practices
• Strong analytical skills and ability to leverage data to drive decision-making.
• Be a proactive self-starter who enjoys a fast-paced, results-oriented work environment
• Have strong program management and organizational skills, being able to manage multiple projects, deadline and priorities with ease
• Test, Learn and Scale mindset
• Strong proficiency in Google sheets/Excel
• Experience with Google Ads scripts

Preferred:

• Experience with visualization & analytical tools like Looker and SQL
• Experience with tools like SA360, SKAI or Marin
• Understanding of attribution models, measurement frameworks, and automation tools.
• Experience with international search programs
• Background in ecommerce or marketplace environments
• Familiarity with feed management tools (e.g., GMC rules, supplemental feeds, third-party tools)
• Understanding of merchandising, inventory, and margin-driven bidding strategies

Pay Range: $115,000 - $140,000

We’re looking for a Regional Vice President to lead our Americas Sales Development organization. Sales Development at MongoDB is a strategic and crucial part of the sales organization, precision‑aligned to the top of the funnel to fuel the business with high‑value, strategic workloads. The RVP will own the vision, strategy, and execution for Sales Development in the Americas, driving operational excellence, developing world class leaders, and succession planning for the next generation of MongoDB Sales executives.

Sales Development is also the entry point for our BDR to CRO career development program, which provides transparent, performance‑based paths into Corporate Sales, Enterprise Sales, and Sales leadership roles. As RVP, you will be accountable for both near‑term pipeline results and long‑term talent development in the Americas.

We are looking to speak to candidates who can work in a hybrid model from one of our key regional hubs.

What you’ll do

• Own and operationalize the Americas Sales Dev strategy. Define and execute the regional strategy aligned to MongoDB’s focus on quality pipeline generation as the primary success metric. Own headcount, coverage, and regional targets with Sales, Finance, and GTM Operations; and run a data-driven operating model with clear KPIs, disciplined forecasting, and weekly reporting
• Modernize Sales Development with AI-enabled workflows that amplify rep effectiveness, expand market coverage, and create capacity for deeper, more strategic customer engagement
• Lead, coach, and scale a high-performing leadership bench. Lead a strong bench of second-line leaders and frontline SD managers, set a rigorous operating rhythm (QBRs, weekly forecast and funnel reviews, performance and enablement cadences), and deliver exceptional coaching so your leaders run world-class 1:1s and team reviews using data-driven insights to raise the bar on performance
• Drive top-of-funnel excellence across the Americas. Raise the bar on qualification, discovery, and handoff quality so opportunities are well-scoped, strategically important workloads, and partner closely with Field RVPs/RDs on account coverage, segmentation, and inbound vs. outbound motions to ensure Sales Dev is focused on the highest-value parts of the market
• Build a true talent factory for MongoDB Sales. Proactively recruit top-tier Sales Development leaders, partner with Sales Enablement to leverage programs such as Sales Bootcamp, MEDDICC, Command of the Message, and BDR to CRO, and hold a clear point of view on promotion criteria, internal mobility, and readiness so your leaders build robust backfill and successor pipelines that make the org a career accelerator
• Align cross-functionally to maximize impact. Work with Marketing to align campaigns and events to Sales Dev coverage and conversion goals, partner with GTM Operations on territory design, capacity planning, compensation, and NWL definitions, and collaborate with Product, Sales, and Customer Success leaders to ensure Sales Dev messaging reflects MongoDB’s differentiated value in modernization and AI workloads
• Model MongoDB’s culture and leadership principles. Model MongoDB’s Leadership Commitment and people-first culture by creating an inclusive, high-trust, performance-oriented environment where feedback, coaching, and continuous learning are the norm, Sales Dev is recognized as a key source of future MongoDB leaders, and leaders are held accountable for how results are achieved—not just the numbers

We’re looking for someone with

• 10+ years of experience in software or platform technology sales, including time as a quota‑carrying Account Executive with full‑cycle closing responsibility and 2+ years as a leader of leaders
• Proven experience building and leading Sales Development organizations at scale for top‑tier software companies
• Experience building and executing a regional strategy (coverage, plays, capacity, and hiring) that materially improved pipeline quality and new revenue creation
• Known for being highly process‑oriented and operationally excellent. You create structure where there is none, codify simple and transparent promotion criteria, and drive rigorous inspection of pipeline, productivity, and performance
• Strong grounding in modern sales methodologies such as MEDDIC/MEDDPICC, Challenger, or Command of the Message, with the ability to operationalize these frameworks at the top of the funnel
• Proven success recruiting, onboarding, and developing high‑potential leaders. Experience building a strong leadership bench through succession planning, clear promotion standards, and ongoing coaching
• Ability to articulate the business value of complex cloud, data, or infrastructure technology in simple, outcomes‑based language for both technical and business audiences. You don’t just “talk” tech, you know how to sell it and how to coach others to do the same
• Known for raising the bar, building diverse and inclusive teams, and operating with high integrity
• Strong communication skills, with the ability to influence cross‑functional peers and executive stakeholders
• High emotional intelligence and adaptability—you can navigate the stressors of high growth while keeping your leaders and teams focused, motivated, and connected to our mission

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273401459

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

As a core member of the Benefits Onboarding team, you’ll be responsible for setting up customers with their health benefits while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis.

The Benefit Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your project-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build the health insurance engine that will make benefits with Gusto great.

Here’s what you’ll do day-to-day:

• Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits
• Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers
• Work directly with customers to implement employee benefit packages specific to our customers’ needs.
• Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey
• Manage multiple priorities using Salesforce and other technology platforms in your digital workspace
• Be available for our customers via phone and email to answer questions about the onboarding process

Here’s what we’re looking for:

• 2-4 years of client-facing experience - bonus points for exposure to healthcare, payroll, or a start-up environment
• Empathetic and customer-centric: You care deeply about the customers you serve
• Excellent written and oral communication skills
• Strong attention to detail
• Skilled in problem solving, dealing with ambiguity, and cross-team communication
• Self-motivated and comfortable working collaboratively and autonomously - excited about striving toward team and individual metrics
• Ability to work throughout seasonal peaks
• Adaptability to flex to other internal roles if needed
• Embraces an ownership mentality 

Bonus points:

• Healthcare, health insurance, or employee benefits experience
• Experience with workforce tools such as Salesforce

This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $23.50–$27.42 per hour.

The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

The Technology Governance, Risk, and Compliance (GRC) team at GFiber establishes the framework that ensures our technology operations manage risks effectively and align with industry best practices. As GFiber navigates a complex corporate separation, our environment requires agility and an AI-native mindset. We partner across Engineering, Operations, Security, Legal, and other business units to embed GRC principles into our evolving systems. Our work protects GFiber assets and customer trust while accelerating business velocity during this critical transition.

Role Description

In this GRC role, you will take ownership of evolving our Third-Party Risk Management (TPRM) processes and driving tactical automation across the team. We are looking for a highly proactive self-starter who thrives in ambiguity and operates with exceptional agency. You will identify opportunities to integrate AI into daily operations to streamline GRC tooling and workflows. You will also distill complex technical risks into clear executive presentations for senior leadership and the C-suite. Your tenacity and project-driving capabilities will directly enable GFiber to scale securely during our separation.

In this role, you'll:

• Take full ownership of evolving and maintaining GFiber TPRM processes to optimize our existing tooling platform. Translate complex technical and non-technical risks into actionable insights for diverse stakeholders.
• Identify and execute tactical opportunities to automate GRC workflows using an AI-native approach. 
• Apply key cybersecurity frameworks, specifically ISO 27001 and NIST CSF, to manage and mature our risk posture. Act as a proactive project driver by tracking technical inquiries and moving initiatives forward without waiting for direction.
• Draft clear and effective risk presentations for senior leadership and C-suite executives. 
• Support M&A and corporate carve-out initiatives by aligning GRC processes with our new operational reality.

At a minimum we'd like you to have:

• Bachelor's degree in Accounting, Finance, MIS or Computer Science or equivalent practical experience.
• 5 years of experience building, maintaining, and evolving Third-Party Risk Management programs and processes.
• Proven ability to design and implement right-sized security controls that balance risk reduction with business velocity and our specific operational environment.
• Experience taking an AI-native approach to problem solving and tactical automation within security or risk teams.
• Professional certifications such as CISA, CRISC, CISSP, or CISM.

It's preferred if you have:

• Experience supporting M&A activity or corporate separations.
• Proven ability to draft and deliver presentations directly to C-suite executives and senior leadership.
• Familiarity with scaling GRC practices outside of legacy parent structures.
• Demonstrated track record of high agency and proactive project execution in fast-paced environments.
• Written and verbal communication skills with the ability to articulate risk clearly to varied audiences.

The US base salary range for this full-time position is between $117,600 - $172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

GFiber Business Analysts are responsible for documenting and driving the use cases in collaboration with the business teams.. The projects are related to software developed by the systems and tools teams and overseeing the development of home routers for GFiber customers. GFiber systems leverage cloud based deployments environments. The suite of systems and tools includes applications (iOS and Android), customer web based portal, back-end systems built on Salesforce, Fiber Management systems, customer agent and ticketing tools, OSS, ERP and billing systems. The wide spectrum of systems and tools provides opportunity for technical growth to business analysts in a fast paced environment. This role will be focused on managing the systems deployed in the field currently based on the OSS and Cloud platforms.

In this role, you'll:

• Work with business teams to define the user stories that capture business requirements 
• Work with design teams to validate the use cases and support the technical implementations
• Work closely with the stakeholders to prioritize the requirements
• Demo the features and use cases to business stakeholders
• Secure signoff from business stakeholders to finalize features and use cases
• Take accountability for driving the journey of features from inception to sign off

At a minimum we'd like you to have:

• Bachelors of Science degree or relevant work experience in OSS/BSS 
• 7 years of business analytics experience
• Experience interfacing and managing business stakeholders
• Experience working with design teams to align implementation to support business teams

It's preferred if you have:

• Excellent verbal and written communication skills
• Experience in cloud based systems
• Problem solving skills and a solution oriented mindset
• Ability to work in a fast paced startup environment

The US base salary range for this full-time position is between $184,800 - $203,300 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

A day in the life:

You operate at the intersection of data engineering and applied AI, building end-to-end solutions that power Power Digital’s internal AI platform. Your work goes beyond traditional data pipelines — you take ownership from raw data ingestion through to AI-ready outputs and features. You collaborate closely with data science and product teams, ensuring that data systems directly translate into functional AI capabilities used across the organization.

Responsibilities:

• Build and own end-to-end data pipelines in Snowflake — from raw ingestion through transformation to serving layers for AI products
• Partner with ML engineers and data scientists to build and maintain AI-specific data infrastructure
• Consolidate fragmented data sources across the organization into reliable, automated pipelines
• Design scalable data models and marts that serve both analytics and ML feature engineering
• Support rapid iteration on new data products and features in a fast-moving environment
• Collaborate cross-functionally with analytics, data science, and product teams to translate requirements into data solutions
• Proactively monitor and resolve data quality issues, optimizing for cost and performance
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Use AI coding tools as part of your daily development workflow to accelerate pipeline development and data quality work

Role Requirements:

• Strong proficiency in Python and SQL
• Experience building end-to-end data solutions, from ingestion to production use
• Experience with Snowflake or a similar cloud data warehouse
• Working knowledge of AWS (e.g., S3, Lambda, EventBridge)
• Understanding of data modeling and structuring data for downstream applications
• Familiarity with Git and basic CI/CD practices
• Active use of AI tools in development workflows (e.g., Claude Code, Cursor, Copilot)
• Comfortable shipping fast and iterating from live user feedback
• Hands-on exposure to AI workflows (e.g., embeddings, vector databases, RAG systems)
• Looker or similar BI/semantic layer experience

Key Performance Indicators (KPIs)

• Pipeline Reliability: ≥95% weekly uptime on all production pipelines owned (Signal, GTM, Churn, SE, Iris data feeds) by end of Month 3, measured via Snowflake/Render monitoring. Any P1 failure acknowledged within 4 hours with a status update.
• Data Quality: ≥90% row-level completeness on serving tables (starting with final_features) by end of Month 2, with at least one automated quality check running in production.
• Shipping Velocity: At least 1 data improvement shipped to production per week by the end of Month 2. This includes new data sources connected, pipeline fixes, Looker model additions, quality patches, or latency improvements. Measured by production deploys. The bar is shipping, not scoping.
• Feature Contribution (Month 4+): At least 1 AI product (Churn, SE, or Iris) has a measurable data improvement — new source added, latency reduced, or accuracy lift — directly attributable to this engineer's work before end of Q2.

Most Important Things (MITs)

• Build and ship end-to-end data systems that directly enable AI features
• Deliver production-ready datasets and pipelines that unblock AI and product teams
• Reduce fragmentation by creating unified, AI-ready data foundations

Benefits & Perks:

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching 
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As a Support Engineer at CLEAR, you will be our first line of support to ensure our members and partners have a magical experience. You will work across our Business, Product, and Engineering teams to develop a deep understanding of the problems our partners are facing and help find the best path to resolving issues as they come up. We are looking for a candidate with a strong technical background who is able to dig into various issues to find the root cause & help build the process to make this a more efficient effort.

What you'll do:

• Respond to customer inquiries and support tickets, providing timely, clear, and empathetic assistance
• Diagnose and resolve technical issues related to CLEAR’s platform, APIs, and integrations by asking effective questions and analyzing data
• Create a knowledge base and playbooks of how to effectively resolve common issues
• Collaborate with internal teams to escalate and triage complex technical issues, ensuring a seamless resolution process
• Record and communicate bug reports, feature requests, and enhancement ideas to the product and engineering teams

How you'll measure success:

• Ticket resolution time, first-response time, and customer satisfaction (CSAT) scores from support interactions
• Number of new or updated knowledge base articles, FAQs, and customer-facing documentation that reduce repeat inquiries
• Efficiency of issue escalation and resolution, feedback from engineering and product teams, and contributions to process improvements
• Customer surveys, internal team feedback, and qualitative insights from stakeholders on the effectiveness of support interactions and solutions

What you're great at:

• You have experience working in a customer-facing role, ideally in a technology-focused environment
• You are technically proficient, with experience working with APIs and basic programming concepts (e.g., JavaScript, HTML, CSS)
• You possess strong communication skills and can explain technical concepts in an accessible way for diverse audiences
• You have a problem-solving mindset with the ability to think critically and prioritize effectively
• You have a passion for learning new technologies and continuously improving your technical and customer service skills

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $100,000.00 - $140,000.00, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.

What you'll do:

• Analyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization
• Build and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression
• Design and execute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion
• Partner cross-functionally with Product, Data, and Marketing teams to launch campaigns and enhance lifecycle journeys
• Develop dashboards and reporting frameworks to track key CRM metrics and inform strategic decision-making

How you'll measure success:

• Improvements in key lifecycle metrics (e.g., engagement rates, conversion, retention, churn reduction)
• Performance lift from A/B testing and experimentation initiatives
• Accuracy, consistency, and usability of CRM reporting and dashboards
• Speed and effectiveness of campaign execution and optimization cycles

What you're great at:

• 3+ years of experience in CRM, lifecycle marketing, marketing analytics, or a related field
• Strong analytical skills with experience using SQL, Excel, or BI tools to extract and interpret data
• Familiarity with CRM platforms 
• Experience designing experiments and translating results into actionable insights
• Clear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The total compensation range for this role is $75,000.00 - $100,000.00, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

Position Overview

We are seeking a strategic, data-driven leader with a deep understanding of sales processes, marketing strategies, and customer success to join the GTM Operations team. The Director of GTM Operations is a critical, strategic partner to the SVP Commercial FP&A and Operations and the Chief Customer Officer (CCO). You will foster collaboration and alignment among the entire commercial organization including Sales, Customer Success, Marketing, and Partnerships. The ideal candidate will have a proven track record of building scalable processes and leveraging AI to drive sustained revenue growth. Strong analytical and strategic planning capabilities are essential.

Key Responsibilities:

Commercial Strategy and Growth

• Partner with the CCO and Finance to develop and operationalize a commercial growth strategy, ensuring alignment between pipeline and bookings targets, capacity, headcount and budgets
• Translate complex data into actionable recommendations for Commercial leaders
• Develop and maintain segmentation models and sales coverage strategies that align to growth objectives, drive focus, and optimize rep productivity

Forecasting & Pipeline Management

• Own and evolve the global sales forecasting framework, implementing a disciplined, data-driven forecast cadence across all theatres and segments.
• Utilize Salesforce, GTM tools and data sets (snowflake) to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes.
• Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics

GTM and Sales Efficiency

• Drive operational excellence by refining core sales processes, methodologies, and business cadences (e.g., territory management, forecasting, and pipeline reviews)
• Implement a standardized sales methodology, with clear stage definitions, qualification criteria, and progression benchmarks across segments
• Build and maintain reporting frameworks, dashboards, and KPIs to provide actionable insights into pipeline health, sales performance, and revenue forecasting

Territory Management

• Lead territory design, ensuring sales coverage aligns with market opportunities and business objectives
• Continuously optimize territory assignments and GTM approaches based on performance data and growth trends

Qualifications: 

• 10+ years of experience in Revenue Operations, Commercial Strategy, or Go-to-Market Operations, with at least 2 years in a senior leadership role.
• Proven experience partnering directly with CROs, CFOs, and executive leadership to design and execute multi-year commercial plans.
• Deep expertise in Salesforce, Outreach, Gong, and other GTM tools.
• Strong analytical skills and fluency with forecasting, funnel metrics, sales velocity, and retention/expansion KPIs.

• Demonstrated success in improving sales productivity, enhancing marketing performance, and supporting customer success initiatives

• Experience designing sales methodologies and commercial processes that scale in B2B SaaS
• Comfort working cross-functionally and influencing without authority — excelling at aligning diverse stakeholders around common goals.
• High EQ, clear communication skills, and a strong sense of ownership.

#LI-PB1

Infrastructure Software Engineer, Energy Storage 

The Infrastructure Engineer is responsible for designing, building, and maintaining the foundational platform infrastructure that enables our engineering team to develop and deploy Battery Energy Storage Systems reliably and at scale. This role serves as a force-multiplier across the organization, owning edge fleet management, server provisioning, and deployment automation while ensuring systems are secure, scalable, and performant. The position partners closely with cross-functional engineering teams to translate early deployment learnings into platform improvements and drive resolution of scalability, reliability, and security challenges. Success in this role requires deep technical expertise, a collaborative mindset, and the ability to thrive in an ambiguous, fast-paced, early-stage environment. 

Responsibilities will include: 

• Design and own the rollout of edge Kubernetes fleet management, automated server provisioning, and software update pipelines to support scalable and reliable system deployment. 
• Evaluate server hardware and operating systems to help define the architecture of the organization's next-generation energy storage platform. 
• Identify and resolve hard infrastructure problems, including scalability bottlenecks, reliability gaps, performance issues, and security vulnerabilities. 
• Build and maintain tooling and services used to validate software systems at scale, including performance and reliability testing frameworks. 
• Serve as a technical resource for the broader engineering team through pair programming, in-office working sessions, and hands-on project leadership. 
• Translate learnings from early deployments and customer pilots into concrete, measurable improvements to platform infrastructure. 
• Reinforce a team culture grounded in engineering excellence, curiosity, inclusivity, and a willingness to take action and learn from mistakes. 

Desired Qualifications: 

• 5+ years of relevant industry experience in infrastructure, platform, or site reliability engineering. 
• Strong grasp of system design principles and real-world experience building available, reliable, scalable, and secure distributed systems. 
• Experience designing, implementing, and maintaining secure network systems and infrastructure. 
• Genuine interest in server hardware fundamentals and how software and hardware interact at the platform level. 
• Ability to work comfortably with ambiguity, prototype solutions iteratively, and learn rapidly from early-stage work. 
• Strong written and verbal communication skills, with the ability to explain complex systems clearly to both technical and non-technical audiences. 
• Ability to manage multiple workstreams, shifting priorities, and competing deadlines in a fast-paced, early-stage environment. 

Location:  This position may be performed remotely, but requires the flexibility and willingness to travel as needed.

The Opportunity

Praxis is preparing for its first commercial launch. The Director, PSP Operations will partner closely with the Head of Patient Services to operationalize the Relutrigine Patient Support Program and stand up the internal HUB ahead of approval.

This is a builder-operator role. You will translate strategy into execution, standing up workflows, pressure-testing processes, and ensuring systems, teams, and partners are ready for launch. You will serve as the operational integrator across HUB, field teams, and partners to ensure every patient touchpoint is seamless, compliant, and reliable. Experience in rare disease and internal HUBs is required for this role.

You will own day-to-day HUB execution, including case management operations, workflow integrity, and performance management. This includes building and refining intake pathways and process flows, SOPs, training, and quality controls of the case management team to enable consistent, high-quality execution.  Previous experience managing a case manager team is required.

A critical part of this role is applying strong technology judgment, leveraging CRM platforms, and tools to improve efficiency, data quality, and patient experience in practical, compliant ways to enable an exceptional HUB experience. You are curious and proactive, comfortable testing new approaches while maintaining a high bar for patient safety and compliance and know when to pilot versus scale proven solutions.

Primary Responsibilities

• Operationalize the HUB: Stand-up core PSP operations including intake pathways, process flows, SOPs, training materials, call guides, FAQs, and quality controls
• Support Salesforce CRM build and systems integrations: Partner with vendor partners and technology teams to support CRM configuration, data flows, and end-to-end systems integrations; ensure tools are connected, functional, and aligned to HUB workflows; willing to explore and implement AI-powered features, automation capabilities, and emerging integrations to drive operational efficiency and unlock new ways of working
• Build, manage and lead day-to-day operations: Recruit, onboard, develop and performance manage a high-performing patient support team, establishing clear roles, accountability structures, and a culture of excellence ahead of launch
• Establish and manage performance standards: Define SLAs, monitor performance, conduct root-cause analysis, and hold teams and vendors accountable
• Partnership & Collaboration: Ensure clear, consistent handoffs across HUB, field teams, MSLs, market access, and vendor partners; serve as the primary operational liaison across commercial, medical, legal, and market access functions, influencing without authority to drive alignment
• Own the patient and HCP experience: Take end-to-end ownership of the patient and HCP journey, ensuring every touchpoint is seamless, compliant, and centered on access and support outcomes
• Manage escalations: Own complex case escalations, patient safety events, and adverse event reporting pathways, ensuring timely resolution and appropriate documentation
• Vendor oversight and management: Formally manage vendor performance, contract adherence, and relationships; where applicable, lead or support HUB vendor evaluation and onboarding
• Embed compliance into execution: Ensure HIPAA adherence, audit readiness, and appropriate controls across all workflows in partnership with Legal and Compliance
• Drive data integrity and visibility: Define reporting needs and ensure accurate case documentation and data capture to enable visibility into performance, access barriers, and risk
• Stakeholder reporting: Provide regular updates to senior leadership on program performance, KPIs, risks, and operational health
• Own budget and resources: Manage operational budget, vendor contracts, and cost tracking to ensure fiscal accountability and resource alignment
• Own launch readiness: Identify operational gaps early, prioritize fixes, and ensure the program is fully functional and resilient for launch, recognizing this is a full build with a 3-month runway
• Translate strategy into execution: Implement program design, pressure-test workflows, and ensure processes perform reliably in real-world conditions on day one

Qualifications and Key Success Factors

• Rare disease experience is required; candidates without direct rare disease PSP or HUB experience will not be considered
• Direct experience managing internal HUB operations is required; this is not a role for candidates whose experience is limited to oversight of fully outsourced models
• 7+ years of progressive experience in patient services, PSP operations, or HUB leadership supporting patients and HCPs within the rare disease environment
• Proven experience building or operationalizing PSP infrastructure in pre-launch or early commercial settings; direct experience launching a program from inception, not just managing an existing one
• Experience with small patient populations, named patient programs, or rare disease registry requirements strongly preferred
• Strong ability to translate strategy into execution with a focus on reliability, scalability, and real-world performance
• Demonstrated cross-functional leadership and ability to influence without authority across commercial, medical, legal, and market access teams
• Proven change management skills with the ability to build, pivot, and adapt quickly in a fast-moving, pre-launch environment
• Hands-on experience configuring or administering a Salesforce CRM platform within a patient services or HUB environment strongly preferred
• Demonstrated curiosity and willingness to explore AI-driven tools, workflow automation, and innovative technology integrations — bringing a solutions-oriented, outside-the-box mindset to operational challenges

Additional Information

• This role requires periodic travel for vendor site visits and cross-functional collaboration
• This is a high-impact build role with a 3-month launch timeline — ideal candidates are energized by ambiguity, move with urgency, and thrive in fast-paced, high-stakes environments
• Competitive compensation commensurate with rare disease director-level expertise; salary range to be included
• The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement.  You'll need comfort with screen work, basic hand coordination, and focus.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Compensation & Benefits

At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive.  This includes 99% of the premium paid for medical, dental and vision plans.  We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future?  We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP.  We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns.  Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring.  We aim high, collaborate hard, and produce results.  Let’s achieve the impossible together! 

To round out our world-class total rewards package, we provide annualized base salary compensation in the range listed below.  This range reflects the base salary the Company reasonably expects to pay for the position at the time of posting. Placement within the range will be based on job-related factors, including experience, qualifications, scope of responsibilities, and demonstrated track record of delivering results in similar roles.

Position Overview

Immunome is seeking a strategic Patient Marketing Lead to design and deliver a best-in-class, end-to-end patient experience. Reporting to the Marketing Brand Lead, this individual will shape how patients are identified, educated, activated, and supported throughout their disease and treatment journey. Serving as the internal champion for the patient voice, the role translates complex clinical data into meaningful, patient-centric resources and drives high-impact media strategies to reach those in need. In close collaboration with HCP marketing and patient services, this leader will help ensure a seamless transition from awareness to access and ongoing support. The ideal candidate brings deep oncology expertise and a strong foundation in patient-centric marketing.

Responsibilities

Patient Strategy

• Develop and execute a comprehensive U.S. patient marketing strategy across the product lifecycle, including unbranded disease awareness and branded campaigns
• Maintain and continuously refine the patient journey by identifying new inflection points, emotional hurdles, and barriers to treatment through ongoing insights collection
• Lead patient-focused market research, in collaboration with the market insights team, to ensure all brand messaging resonates with the lived experience of patients with desmoid tumors

Resource and Digital Ecosystem Development

• Lead the creation of all patient-facing materials (i.e., patient discussion guide, patient starter kit) and partner closely with the HCP Marketing Lead to ensure patient resources are effectively utilized by the field in the clinical setting
• Design and implement an integrated digital ecosystem (e.g., branded patient websites, paid search, social, CRM, programmatic) that supports education, activation, and treatment adherence
• Establish foundational metrics/KPIs and optimize performance in real-time

Leadership and Collaboration

• Lead the internal integration of patient insights across the organization, partnering with cross-functional teams to bridge the gap between clinical data and patient experience, ensuring a seamless and unified brand journey
• Partner with patient services and market access teams to build messaging and support tools that address affordability, reimbursement, and treatment continuity
• Coordinate with the Patient Advocacy team to ensure brand strategies align with the broader goals of the desmoid tumor community

Qualifications

• Bachelor’s degree required; Advanced degree (e.g., PharmD, MBA) preferred
• Oncology launch experience required
• 7+ years of experience in pharmaceutical, biotech, or healthcare marketing, with a strong focus on patient marketing
• Proven success in digital patient marketing (web, social, SEO/SEM, CRM, and paid media strategy) and media planning and execution
• Deep understanding of the patient journey and emotional drivers of behavior in rare oncology disease populations
• Experience collaborating with patient services (patient advocacy and PSP) to develop aligned messaging and support tools
• Demonstrated ability to thrive in a fast-paced biotech environment
• Ability to travel ≥20%, including occasional weekends

Knowledge and Skills

• Ability to build clear and differentiated patient-friendly messaging to convey clinical benefit
• Strong analytical and problem-solving skills, with the ability to leverage market research and performance data to inform decisions and optimize impact
• Strong project management and operational execution skills; able to manage multiple workstreams and launch-critical deadlines in a fast-paced environment
• Excellent communication, storytelling, and presentation skills—able to simplify complex clinical information for varied audiences
• Experience managing agencies/vendors, budgets, and complex project plans with strong operational rigor and attention to detail
• Strong understanding of MLR/PRC processes, claims substantiation, and OPDP regulations
• Strong cross-functional leadership skills, including the ability to influence without authority

Job Title: Director, Renewal Management
Reports to: Senior Director, Renewal Management
Location: US  

A quick snapshot….
The Director of Renewals leads the global renewals organization responsible for driving customer retention, recurring revenue growth, and a seamless renewal experience for customers across all segments. This role owns the end-to-end renewal lifecycle, leads a globally distributed team, and partners cross-functionally to ensure operational excellence, forecast accuracy, and customer value realization. 

Why it’s a big deal….
Renewals are a primary driver of predictable revenue, customer retention, and long‑term company growth. This role sits squarely at the intersection of revenue, customer experience, and operational execution—and has a direct impact on gross and net retention, expansion ACV, and forecast accuracy.

As Director of Renewal Management, you will own and scale a global, high‑volume renewal motion for customers, where efficiency, precision, and consistency are critical. You’ll lead a globally distributed organization, define the operating model, and build the processes, analytics, and automation needed to deliver 100% on‑time renewals at scale.

This role is highly visible and deeply cross‑functional, partnering closely with Sales, Customer Success, Finance, Legal, Deal Desk, Product, and Operations. Success here means improving renewal predictability, reducing churn and risk, driving expansion opportunities, and elevating the customer experience—while enabling the broader go‑to‑market organization to operate more effectively.

Simply put, this role directly protects and grows recurring revenue while laying the foundation for a scalable, world‑class renewals engine.

Are you the person we’re looking for?

Strategic Leadership 

• Define and execute a global renewals strategy aligned to company retention, revenue, and customer experience goals for the customer base below $100,000 ACV.  
• Build scalable renewal processes that improve efficiency, predictability, and renewal velocity while reducing churn risk. 
• Lead quarterly planning, renewal calendar execution, and long-term strategic initiatives. 

Team & Performance Management 

• Lead, mentor, and develop a high-performing global renewals organization for our renewals offshore team. 
• Establish clear KPIs, performance expectations, and coaching frameworks. 
• Partner with offshore Operations and Talent teams on hiring, onboarding, enablement, and compensation programs. 

Customer Retention & Expansion 

• Own the full renewal motion for annual and multi-year contracts. 
• Partner with Sales, Customer Success, Product, Legal, Finance, and Deal Desk to resolve blockers and improve customer outcomes. 
• Drive price increases, multi-year strategies, expansion identification, and churn mitigation. 

Forecasting, Reporting & Analytics 

• Deliver accurate renewal forecasts and executive-level reporting. 
• Analyze churn, downgrades, and expansion by segment, geography, and customer cohort. 
• Develop and improve dashboards and operational insights to improve renewal predictability. 

Cross-Functional Alignment & Governance 

• Ensure adherence to pricing, contract, and approval policies. 
• Align renewal ownership and engagement models with Sales and unmanaged Customer Success leadership. 
• Drive automation, AI-powered workflows, and continuous process improvement. 
• Customer Advocacy & Experience 
• Champion a customer-first renewal experience. 
• Act as escalation point for complex and high-risk renewals. 
• Guide renewal messaging and internal enablement. 

 KEY QUALIFICATIONS 

• Proven experience leading high-volume, transactional renewal operations in a SaaS or subscription-based business. 
• 7–9 years of relevant SaaS experience in Renewals, Customer Success, Revenue Operations, or Account Management. 
• 2–4 years of people leadership experience, with a strong preference for managing fully offshore or globally distributed teams. 
• Strong operational excellence and process design skills. 
• Ability to manage and forecast large renewal portfolios with high accuracy. 
• Experience with auto-renewal programs and contract-driven renewal models. 
• Excellent cross-functional communication skills. 
• Strong analytical and systems mindset. 
• Comfort working in a fast-moving, metrics-driven environment. 
• Experience driving technology-enabled improvements (automation, AI-assisted workflows, CRM hygiene, queue management tools). 

 SUCCESS METRICS 

• Gross and Net Renewal Rates 
• Expansion ACV 
• Churn and downgrade reduction 
• Forecast accuracy 
• Team performance and retention 
• 100% on time renewals – monthly, quarterly, and annually 

How You'll Make An Impact

As a Boomi Technical Architect, you’ll serve as a designated and technical trusted advisor to your assigned accounts by becoming an extension of their team through proactive, prescribed and personalized engagements.  This role will require you to deeply partner with your customers, understand their Boomi and environmental landscape, and apply your product, solution and industry expertise to ensure we deliver successful outcomes throughout all phases of their journey.

What You'll Do

• Provide architecture-level infrastructure recommendations, configuration, and sizing requirements to support the Boomi product suite and runtime.

• Translate business requirements to recommendations on specific implementation patterns, and provide guidance on optimizations around performance, security, and capacity management

• Be a product expert of Boomi Platform Services including Integrate, Master Data Hub, APIM and Flow

• Recommend best practices for implementing, managing, and governing Boomi Platform Services

• Produce documentation for architectural patterns and best practices in the form of white papers, design artifacts and presentation

• Create reference architectures for Boomi Runtimes using native cloud technologies such as AWS, Azure, GCP and OCI

• Provide CI/CD advisory to support clients to integrate Boomi within their existing CI/CD pipelines

The Experience You Bring

• 8+ years of technical experience in the field of IT, Software Engineering, or a related discipline

• Familiarity with Boomi AtomSphere or other visual-based integration middleware platforms

• Proven ability to design and optimize application and data integration processes across disparate systems

• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL

• Practical experience implementing services oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP 

• Experience with Cloud and Software-as-a-Service paradigm and enabling technologies

• General knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.)

• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies)

• OS experience with Linux and Windows.

• Experience with setting up infrastructure on-premise and/or in at least one common cloud service provider like AWS, Azure and GCP.

• Experience and/or certification in one or more of AWS, Azure and GCP

Bonus Points If You Have

• Experience architecting/designing solutions built on cloud (AWS, Azure, GCP, OCI)

• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ)

• Development/scripting skills with Java, Groovy, JavaScript

• Experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking

• Familiarity with DevOps tools such as Jenkins, Azure DevOps, BuildKite, Github, Bitbucket

• Database skills including SQL, data modeling, and databases (e.g. MS SQL Server, MySQL, Oracle)

• Demonstrated ability to adapt to new emerging technologies and learn quickly

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 80% base and 20% commission.

Total Compensation begins at $175,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our benefits can be found here.

How You'll Make An Impact

As a Boomi Platform Architect, you’ll serve as a designated and technical trusted advisor to your assigned accounts by becoming an extension of their team through proactive, prescribed and personalized engagements.  This role will require you to deeply partner with your customers, understand their Boomi and environmental landscape, and apply your product, solution and industry expertise to ensure we deliver successful outcomes throughout all phases of their journey.

In this role, you will manage a portfolio of assigned clients while providing agile support for short-term engagements as needed.

What You'll Do

• Partner with an Enterprise Architect, and work closely with customers to support with their Boomi Platform Services Implementation

• Translate business requirements to recommendations on specific implementation patterns, and provide guidance on optimizations around performance, security, and capacity management

• Be a product expert of Boomi Platform Services including Integrate, Master Data Hub, APIM and Flow

• Recommend best practices for implementing, managing, and governing Boomi Platform Services

• Produce documentation for architectural patterns and best practices in the form of white papers, design artifacts and presentation

• Create reference architectures for Boomi Runtimes using native cloud technologies such as AWS, Azure, GCP and OCI

• Provide CI/CD advisory to support clients to integrate Boomi within their existing CI/CD pipelines

The experience you bring:

• 8+ years of technical experience in the field of IT, Software Engineering, or a related discipline

• Familiarity with Boomi AtomSphere or other visual-based integration middleware platforms

• Proven ability to design and optimize application and data integration processes across disparate systems

• Experience with enterprise integration tools, middleware technologies, and application and data integration patterns including ESB, MOM, JMS, SOAP/REST web services, databases, ETL

• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP

• Experience with Cloud and Software-as-a-Service paradigm and enabling technologies

• Experience and/or certification in one or more of AWS, Azure and GCP

• General knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.)

• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies)

The Experience You Bring

• Database skills including SQL, data modeling, and databases (e.g. MS SQL Server, MySQL, Oracle)

• Messaging skills including JMS (e.g. ActiveMQ, MQSeries, OracleAQ)

• Development/scripting skills with Java, Groovy, JavaScript

• Experience architecting/designing solutions built on cloud (AWS, Azure, GCP, OCI)

• Experience and/or certification in one or more of TOGAF, ArchiMate, SAFe, COBIT, Zachman and Design Thinking

• Familiarity with DevOps tools such as Jenkins, Azure DevOps, BuildKite, Github, Bitbucket

• Demonstrated ability to adapt to new emerging technologies and learn quickly

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. The On Target Earnings (OTE) for this role are 80% base and 20% commission.

Total Compensation begins at $175,000 and is determined by various factors including geographic location and the candidate's knowledge, skills, and experience. An overview of our benefits can be found here.

Role Description: 

Reporting to the Regional Director of Sales, a Territory Sales Manager plays a key role in driving sales performance, accelerating market expansion, and building brand presence in both existing and new territories. We're seeking an exceptional candidate responsible for executing strategies that grow Open Farm's retail footprint in Virginia and North Carolina. The focus will be to strengthen relationships with key accounts and retailers, and ensure our products are well represented and top-of-mind for consumers in the retail space.

A Territory Sales Manager directly contributes to the company's overall growth by identifying new business opportunities, optimizing sales channels, and executing sales and retail initiatives that enhance visibility and market share across the region. A Territory Sales Manager also act as a brand ambassador - inspiring retailers, distributors, and cusotmers alike to champion Open Farm's mission and products.

Responsibilities:

Sales Optimization

• Drive Territory Growth: Consistently meet and exceed sales targets by implementing strategic initiatives that fuel revenue growth and strengthen Open Farm’s market position.
• Strategic Forecasting & Planning: Develop forward-looking territory plans grounded in data, insights, and market trends to ensure alignment with company goals and long-term growth strategies.
• Effective Budget Stewardship: Manage budgets related to travel, promotions, and customer engagement with a focus on maximizing ROI and supporting impactful growth initiatives.

Customer Focus

• Build Meaningful Partnerships: Cultivate deep, trust-based relationships with retailers, distributors, and key partners, becoming their go-to resource for driving mutual success.
• Customer Relationship Management: Engage consistently with accounts through store visits and ongoing communication to strengthen loyalty and advocacy for the Open Farm brand.
• Empower Through Education: Deliver compelling product and brand training sessions that inspire confidence, deepen product knowledge, and equip partners to effectively champion Open Farm in-store.
• Solutions-Oriented Mindset: Address challenges with empathy, urgency, and creativity, collaborating cross-functionally to deliver solutions that enhance customer satisfaction and business outcomes.

Business Development & Operations

• Expand Our Footprint: Identify and capture new business opportunities through proactive prospecting, relationship building, and strategic networking.
• Champion the Brand: Collaborate with marketing and retail partners to execute engaging promotional programs, events, and in-store activations that bring the Open Farm story to life.
• Insights-Driven Performance: Monitor market trends, competitive activity, and customer feedback to uncover opportunities and provide actionable insights that inform strategic decisions.
• Integrity in Action: Uphold Open Farm’s values by ensuring all sales and marketing activities reflect our commitment to ethics, transparency, and excellence.

Required Experience and Skills 

• 3+ years of experience in sales or territory management; experience in the pet industry is an asset.
• Demonstrated ability to drive growth, exceed targets, and expand market presence.
• A track record of developing and executing effective sales strategies that deliver measurable results and strengthen brand impact.
• Exceptional interpersonal and communication skills that foster trust, collaboration, and long-term partnerships with customers and colleagues alike.
• A self-starter who thrives in a fast-paced, dynamic environment and is motivated to make a meaningful impact every day.
• Outstanding time management and prioritization skills, with the ability to balance multiple initiatives and deliver consistently high-quality results.
• A team player who values connection, feedback, and shared success while taking ownership of individual goals.
• A proactive, positive attitude paired with a genuine passion for pets, the planet, and Open Farm’s purpose-driven mission.
• Competence in Excel, PowerPoint, and sales reporting systems to support data-driven territory management.

Territory and Travel Requirements 

This role demands a high level of flexibility, mobility, and commitment to in-person relationship building. The Territory Sales Manager works primarily in the field, requiring regular travel and a proactive, hands-on approach to driving results through in-person retailer communication and store visits. 

The Territory Sales Manager (TSM) position requires flexible work arrangements, including occasional evenings and weekends, with a minimum of 20 in-person retail store visits per week and up to 40% overnight travel within the assigned territory. The territory includes Virginia and North Carolina.

A TSM is required to hold a valid driver’s license; reliable transportation and the ability to travel extensively are essential for success in this role. 

A TSM is typically a remote position, and employees must reside within the assigned territory to effectively manage regional relationships and opportunities. Territories may be reassigned at the discretion of the Company. 

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments.

A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

What you'll do:

• Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
• Set clear goals and expectations, provide regular feedback, and foster accountability across the team
• Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
• Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
• Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
• Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
• Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
• Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
• Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost

What you're great at:

• 3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
• Strong experience with CI/CD systems, infrastructure automation, and release engineering
• Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
• Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
• Strong expertise in Kubernetes and container orchestration at scale
• Experience designing for high availability, fault tolerance, and operational resilience
• Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
• Experience with observability tooling (monitoring, logging, tracing) and incident management practices
• Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
• Strong interpersonal, communication, and stakeholder management skills
• Curious, proactive, and committed to continuous learning and improvement

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $275,000-$350,000, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the development of Thermal and Climate system features & functions including interfacing and aligning with R&D, electrical architecture, software developers, production, quality and customer experience teams.
• Responsible for end-to-end development of thermal and climate features & functions including release to program milestones.
• Responsible for system level definition and requirements for hardware, software, features, functions and architecture. This includes integration at system and component level. Integral liaison between all cross-functional teams.
• Collaborate with stakeholders through system “V” development from concept to launch.
• E2E responsible for features and functions for thermal and climate systems for the new SDV architecture
• Act as the subject matter expert for the assigned functions throughout the entire product development lifecycle
• Responsible for requirement management – define, document and manage all functional & nonfunctional requirements (System , Software & Hardware) for the function in alignment with vehicle level specification and legal regulations (FMVSS , SAE, OBDII etc.) and internal standards.
• Domain/working knowledge of SW controls, EE, Electronics, and expertise in development, testing and validation methods of mechatronics systems.
• Develop component and system design, functional, EOL specifications, detailed test methods and system level DFMEA, DV, PV for complex mechatronic systems.
• Manage the technical release of the function and calibration data for production
• Be a champion of 1st principles design methodology and use extensive problem-solving methods for debugging, issue resolution.
• Lead sprint planning and daily standup meetings.
• Develop and maintain Best Practices: Design Standards, Test Procedures, Technical Specifications, etc.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC or Novi, MI. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Master's degree required with 8+ years of experience in Mechanical/Mechatronics/EE/SW engineering. PhD with 6+ years of experience preferred.
• Extensive experience working with Automotive Systems or Mechatronics Products in Thermal and Climate Systems.
• Strong understanding of 1st principles in Engineering, result/solution oriented
• Subject matter expert in Systems Engineering, Multi-domain physics, Complex systems design with EE, SW integration.
• Familiarity with SW for embedded systems, EE systems such as wiring and power distribution units.
• Familiarity with A2B, CAN, Automotive Ethernet, LIN, LVDS communication protocols and Vehicle Network tools, such as CANalyzer, CANoe, etc.
• Expertise with complex problem solving, data analysis, access/interpret/drive results with extended teams.
• Experience working in requirement management tools.
• Knowledge of Automotive design and development process, system requirements, and general engineering best practices
• Good interpersonal and communication skills with a high level of integrity

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Define and lead product strategy: Develop the product vision, strategy, and roadmap for energy, charging, and connected services. You will drive product development from zero-to-one, bringing to life a world-class product experience and ensuring alignment with overarching business goals. You will own the full development stack, from ideation through development, translating business needs into actionable work items. Given Scout's nascency, you should be extremely comfortable navigating ambiguity in early-stage startups to formulate concrete, actionable plans.
• Build for humans: Act as a customer advocate, crafting experiences that enhance the vehicle ownership experience and differentiate Scout in the marketplace. Be disagreeable and don't accept anything less than a class-defining experience for customers. Be ridiculously collaborative: Partner with cross-functional teams, including our Charging team, vehicle user experience (VUX) team, R&D, software engineering, and third party service providers, to design and deliver innovative digital products that help customers manage their vehicle, charge, and pay for services. Be ready to drive alignment with many competing stakeholders.
• Manage (a lot of) relationships: Act as a trusted advisor to internal and external partners, presenting solutions that align with broader business goals. Be a natural relationship builder and clear communicator.
• Operationalize products: Oversee the roll-out of technical solutions to the marketplace, ensuring performance, reliability and consumer adoption achieve agreed upon outcomes.
• Drive technical excellence: Build relationships with software engineering to ensure scalable, efficient, and secure delivery. Leverage expertise in system architecture, APIs, and data integration to support technical decisions.
• Measure success: Define KPIs and success metrics to track product and platform performance, using data to refine and improve over time

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Experience

• 8+ years of product management experience, with a strong emphasis on consumer facing digital products.
• Demonstrated success in building and launching complex digital experiences enjoyed by millions —or billions — of people around the world.
• Zero-to-one experience, especially as it relates to consumer mobile products
• A clear sense of what good software looks like.
• Automotive and/or IoT experience is a plus, but not required

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Strong understanding of native app development (iOS and Android), with demonstrated, real-world experience shipping products to consumers
• Conversant in the language of software, including pros/cons of native vs. cross-platform development

Skills

• Exceptional communication and collaboration skills to influence and align diverse stakeholders.
• Data-driven decision-making abilities and experience with tools for analytics and performance measurement.

Education

• Bachelor's degree in computer science, engineering, or a related field, though demonstrated experience in building real-world product development is far more critical.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California Base Salary Range: $154,000 - $187,000

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Functional Safety Strategy and Governance: Lead team and enforce process and key performance indicators for FuSa delivery across the vehicle
• Feature/Function Requirements Custodian: Act as the primary lead/coach for requirement quality, failure analysis, and process discipline including repository best practices
• Serve as System Authority: Govern execution of interfaces architecture, integration readiness across hardware, software, controls and connectivity domains
• Constraint Custodian: Recognize system-level constraints (compute, timing, power, performance, reliability) as feature/function requirements develop from customer use cases through decomposition to electronic modules
• Mentor: Build, mentor and scale multi-disciplinary system/feature team
• Governance Master: Establish engineering governance, design reviews and technical decision-making frameworks to support timely vehicle system execution
• Quality Orchestration Shifted Left: Use system experience to drive architectural enhancements to improve quality through diagnostics and preventative maintenance
• Cross-Functional Leadership: Act as the primary liaison between Architecture and cross-domain Systems Engineering teams to resolve "blockers"
• Precision Communication: Translating complex technical risks into clear "Go/No-Go" decisions for executive stakeholders.
• Process Architect: Expert in AI development and execution with a passion for automating manual workflows to reduce human error in the release chain.
• Technical Interface: Interface with electrical design teams, software developers, calibration engineers, and supplier integration teams to align dependencies.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Master’s degree in Electrical Engineering, Mechatronics, Computer Engineering, Computer Science, or a related field with 10+ yrs. of experience
• Expert at automotive system/platform development and modeling particularly in the early part of the “System V”
• In-depth execution experience in a variety of AI applications and using Cameo / Magic Draw system modeling
• Experience delivering platforms reused across multiple Vehicle programs
• Background in autonomous vehicles, robotics, or advanced mobility systems
• Background with cloud-connected embedded systems and modern DevOps pipelines
• Expert in vehicle electrical architecture/topology and ECU-level software stacks, automotive communication protocols (CAN, LIN, FlexRay, Ethernet), UDS diagnostics (ISO 14229) and diagnostic communication tools
• Strong knowledge of Jira, GitHub/GitLab, Jenkins, and Artifactory. ALM/PLM Proficiency in Siemens Polarion, IBM DOORS Next Gen, or PTC Windchill.
• Strong understanding, development and verification of plant and control models in MATLAB/Simulink for execution in hardware in the loop test environment, dSpace control desk and automation desk
• Strong understanding of 1st principles in Engineering, result/solution oriented.
• Familiarity with SW for embedded systems, EE systems and architecture
• Familiarity with A2B, CAN, Automotive Ethernet, LIN, LVDS communication protocols and Vehicle Network tools, such as CANalyzer, CANoe, etc.‚
• Expertise with complex problem solving, data analysis, access/interpret/drive results with extended teams.
• Knowledge of Automotive design and development process, system requirements, and general engineering best practices
• Recognized system/controls industry thought leader (awards, keynote speaking, standards participation

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $210,000.00

Internal Leveling Code: M7

Overview

Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace. As a Staff Technical Product Manager, you will play a pivotal role in shaping the digital commerce and transaction platform for our vehicle sales experience, with a specific focus on integrating a third-party financial services provider into the end-to-end customer journey with related internal tooling.

This role owns the product strategy and execution for digital financing, payments, and transaction orchestration, ensuring a seamless, compliant, and conversion-optimized experience. You will operate at the intersection of product, engineering, finance, legal, and external partners to deliver scalable, secure, and customer-centric financial capabilities.

This is a highly strategic and technical individual contributor role that requires comfort navigating ambiguity, influencing across teams, and making high-impact decisions that directly affect revenue as well as employee and customer experiences.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Product Strategy

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences.
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling.
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives.
• Navigate evolving partnerships to formulate concrete, executable plans.

Own Financial Services & Partner Integrations

• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow.
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows.
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans.

Customer-Centric Checkout & Transaction Design

• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements.
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates.
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy.

Employee Experience & Internal Tooling Ownership

• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points.
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden.

Cross-functional Leadership

• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities.
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact.
• Align internal teams and external partners around shared outcomes and timelines.

Technical & Platform Stewardship

• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations.
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable.
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders.

Operationalize & Measure Success

• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels.
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance.
• Use data and insights to continuously improve the checkout and financing experience.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, or Fremont, CA, or remotely within the United States. This role is not eligible for remote work in New York City.
• The responsibilities of this role require 4-5 days of attendance in the office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations.
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context.
• Experience working directly with external financial services or payment partners is strongly preferred.
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus.

Technical Expertise

• Strong understanding of system architecture, APIs, and data integration patterns.
• Experience with enterprises cale systems such as order management, payments platforms, CRM, ERP, or financial services platforms.
• Comfort collaborating deeply with engineering on technical tradeoffs without acting as an engineering manager.

Skills

• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders.
• Strong product judgment and data driven decision making skills.
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal Leveling Code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work cross-functionally to map customer experiences, flag emotional states and pain points, identify critical interdependencies and systems, and define key metrics across all journey stages.
• Coordinate and facilitate workshops in support of customer journey governance and operating mechanisms.
• Test and validate Scout’s approach to the customer journey. Align stakeholders and implement changes as needed.
• Develop business cases as needed in support of various customer journey efforts.
• Maintain and manage Scout’s end-to-end, cross-functional customer journey maps and materials. Standardize customer facing nomenclature.
• Collaborate with the Customer Journey Manager and Commercial Operations leaders in developing, refining, and deploying the core end-to-end Scout Customer Journey.
• Work with the Customer Journey Manager and Commercial Operations leaders in designing and mapping alternative/specialized customer journeys (e.g., the Scout VIP experience)
• Support the development of communication assets – slides, one-pagers, and visual summaries highlighting the customer journey
• Travel to various Scout events and locations to better understand what our customers expect in terms of in-store, digital, and vehicle experiences.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Marketing, Business Management / Administration, Strategy, or related field.
• 4+ years of experience at a top-tier consulting firm or advertising agency with projects in retail customer experience (brick and mortar & e-commerce), customer journeys, marketing strategy, performance measurement, and/or loyalty
• Familiarity of the end-to-end automotive customer journey and touchpoints and understanding of an automotive customer’s needs, attitudes, behaviors, and pain points.
• The ability to work and collaborate across multiple functions and stakeholders of all levels (e.g., Retail Operations, Commercial Operations, Aftersales, IT, and Strategy) to drive alignment and consensus on the end-to-end customer journey
• Experience supporting multiple projects at once, prioritizing critical deliverables, identifying key dependencies, and influencing outcomes
• The ability to distill complex topics, problems, and situations into a simple and easy to understand way
• Ability to thrive in an entrepreneurial, high-growth, fast-paced environment with comfort navigating ambiguity and change.
• Willingness to support high-level strategic projects and to roll-up your sleeves as needed – including direct customer interaction when required.
• Automotive experience is a plus, but not required.
• Proficiency in Microsoft Office Suite

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000 - $112,500

Internal leveling code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Technical Analysis (Problem Solving):

• Perform analysis from requests driven by the Production and Quality Teams as well as determine when analysis is needed from results in historical data.
• Work with cross-functional teams to drive resolution for high importance items
• Perform technical causal analysis utilizing specialized equipment to determine cause and resolve complex product issues identified in the Production system and from Customer remarks.
• Report problem-solving status and findings to Senior Leadership at daily and weekly rounds

Routine Analysis:

• Perform functional analysis at set frequencies to ensure Conformity of Production/Product.
• Perform feature validation at set frequencies to ensure Conformity of Production/Product.
• Aid in development of test cases and methods for analysis.
• Identify high risk cases from analysis and lead resolution activities

 Corrective action monitoring:

• Support corrective action development
• Monitor corrective action implementation for effectiveness and react to NOK trends

Standardization:

• Create standard operations for utilizing equipment in the Vehicle Analysis Center
• Perform continuous improvement activities to improve standards

Training and Support: 

• Support initial builds, vehicle launches, and production ramp-ups to ensure quality targets are met in pre-series and series operation 
• Lead and provide training and guidance to general assembly staff on quality standards and techniques, including VDA requirements. 
• Assist in the development of training materials and programs related to general assembly Quality.   

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC  
• This role requires 5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional travel for training, group site visits, or company events. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Education & Experience: 

• Minimum of high school diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Bachelor’s degree in Automotive Technology, Engineering, or a related technical field preferred (equivalent work experience will be considered in lieu of a degree).
• 5+ years of professional experience in automotive production and quality control concepts or a related field, including hands-on experience performing technical analysis.

Skills: 

• Hands-on experience performing technical analysis with hybrid drive systems preferred.
• Greenfield or Brownfield Automotive facility launch experience preferred.  
• In-depth knowledge of automotive processes, products, and materials, including familiarity with assembly tools, equipment, and best practices in the general assembly processes. 
• Experience with VDA standards and their application in the automotive industry. 
• Problem-solving and analytical skills. 
• In depth understanding of DMAIC methodologies and the ability to utilize them
• Excellent writing skills for developing clear and comprehensive quality standards and procedures. 
• Data driven and evidence-based mindset.
• Attention to detail and organizational skills. 
• Effective communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Hands-on experience with analyzing electrical, software and mechanical systems. 
• Proficiency in Microsoft Office Suite and Quality Management software. 
• Six Sigma Greenbelt or Blackbelt preferred.

Working Conditions: 

• Physical Demands: 
  • Ability to perform inspections and audits that may require standing, walking bending, or lifting. 
• Environment: 
  • Work in a general assembly shop or manufacturing environment. 
• Additional Requirements: 
  • Adherence to safety protocols and company policies. 
  • Flexibility to adapt to changing priorities and work environments. 
  • Commitment to continuous improvement and professional development. 
  • An ability to solve problems in manufacturing, problems in general assembly shop, and other areas in the plant 
  • Ability to work effectively as a team member to problem solve or independently as a free thinker to improve quality.   

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000.00 - $120,000.00

Internal leveling code: IC9

Overview

Scout Motors is seeking a Senior Director of Human Resources Operations to lead and scale core HR operational functions during a period of rapid growth. This role is critical to building a world-class people infrastructure that supports a high-performance, value-driven organization. 

Reporting to the CHRO, the Sr. Director of HR Operations will be responsible for designing and executing scalable strategies across Total Rewards, HR Systems, and HR Compliance. This leader will bring a strong operational mindset, deep functional expertise, and the ability to translate business strategy into effective HR solutions that support both corporate and manufacturing environments. 

This position is based in Charlotte, NC, with regular collaboration across Scout Motors locations and functions. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Leadership & Collaboration

• Build, develop, and lead high-performing HR operations teams across functional areas.
• Act as a strategic partner to the CHRO and broader HR leadership team, contributing to the enterprise-wide people strategy.
• Collaborate cross-functional with Legal, Finance, IT, Production, and business leaders to deliver integrated and customer centric solutions.
• Champion a culture of accountability, continuous improvement, and operational excellence.

Total Rewards

• Drive the design and administration of competitive and equitable total rewards programs, including compensation, benefits, incentive plans, and recognition programs.
• Ensure total rewards offerings align with Scout Motors' business strategy, talent philosophy, and market positioning, while supporting attraction, retention, and
• engagement.
• Oversee job leveling and pay governance ensuring competitiveness, internal equity, compliance, and scalability.
• Partner closely with Finance and business leaders on headcount planning, compensation budgeting, and incentive design.

HR Systems & Analytics 

• Own the HR technology life cycle, including HRIS, compensation and benefits administration, and related tools, ensuring scalability, data integrity, and an excellent employee experience.
• Drive continuous improvement through automation, data analytics, process optimization, and system enhancements.
• Ensure strong data governance, security, and compliance with privacy regulations.

HR Compliance

• Lead HR compliance strategy across federal, state, and local employment laws and regulations.
• Ensure HR policies, practices, and processes are compliant, consistently applied, and aligned with Scout Motors' values.
• Oversee audits, regulatory reporting, and risk mitigation related to HR operations.
• Serve as a trusted partner within HR, with Compliance, and with VW Group on compliance-related matters. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 10-15% of the time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree required; master's degree or MBA preferred.
• 15+ years of progressive HR experience, with significant leadership experience in HR Operations, Total Rewards, and HR Systems.
• Experience in automotive, manufacturing, technology, or other complex, fast-growing environments is strongly preferred.
• Demonstrated expertise in compensation, benefits, HR technology, analytics, global mobility, and compliance.
• Proven ability to scale HR operations in a high-growth transformation environment.
• Strong business acumen with the ability to balance strategic thinking and hands-on execution.
• Experience leading and developing senior-level teams.
• Strategic and systems-oriented thinker with strong operational discipline 
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 10-15% of the time. 
• Valid driver's license required.
• Passport required

Skills & Competencies

• Strategic and systems-oriented thinker with strong operational discipline
• Data-driven decision maker with advanced analytical capabilities
• Strong understanding of U.S. employment law; global experience a plus
• Exceptional communication and stakeholder management skills
• Ability to influence at all levels of the organization
• High integrity, sound judgment, and a commitment to inclusion and equity 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $210,000.00 - $255,000.00

Internal leveling code: M5

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead the hands-on execution of Scout’s home and smart charging programs, including managed charging, demand response, and Low Carbon Fuel Standards (LCFS).
• Pilot new features and programs with utilities, aggregators, and technology providers, ensuring technical integrations and customer experiences are tested and validated before scaling.
• Manage day-to-day relationships with utility and energy partners nationwide, serving as the primary contact for program operations, issue resolution, and rollout coordination.
• Serve as the subject matter expert on smart charging technologies, grid integration, and energy services.
• Represent Scout in industry forums, standards bodies, regulatory discussions, and the Rivian VW Tech joint venture with all topics related to smart charging & energy management. Monitor & influence regulatory developments that impact smart charging & grid services.
• Ensure Scout’s compliance with evolving regulatory requirements & policies relating to energy management.
• Support the development of business cases and program budgets by providing operational insights, partner feedback, and pilot results.
• Work with Digital Products, Engineering, and UX/UI teams to define and deliver customer journeys for smart charging features across the Scout mobile app and in-vehicle systems.
• Build the go-to-market strategy for Scout’s home charging solutions, including bundled offers, installation services, and energy-focused subscription models.
• Work with the Digital Products and Engineering teams to define and deliver in-app and in-vehicle home charging features, including charge scheduling, energy optimization, and integration with utility programs.
• Collaborate with third-party installers, energy providers, and technology partners to scale Scout’s home charging ecosystem.
• Develop KPIs to track adoption of smart charging, customer satisfaction, and energy service enrollment, ensuring alignment to Scout’s broader energy strategy.
• Benchmark competitive OEM home charging and energy programs, integrating best practices into Scout’s roadmap.
• Act as a key liaison with regulatory and standards bodies on residential charging, grid interconnection, and bidirectional energy offerings.
• Coordinate go-to-market execution for smart charging offers, collaborating with Product Marketing and Commercial Ops to launch pilots and scale programs.
• Track and report on KPIs such as program enrollment, customer participation, energy savings, and feature adoption, ensuring continuous improvements to offerings.
• Closely manage smart charging projects & integrations to ensure alignment to vehicle milestones and launch timing. Be the key liaison between engineering feature partners to deliver customer requirements.
• Stay closely connected to regulatory and utility program developments, identifying practical opportunities for Scout to participate in incentives, pilots, and new market opportunities.
• Benchmark competitor initiatives and industry pilots, bringing best practices back to Scout’s execution playbook.
• Provide operational support to Customer Support teams by preparing documentation and serving as an escalation point for smart charging program-related issues.
• Ensure seamless handoff from pilot to scaled rollout by developing repeatable processes, vendor management practices, and customer support frameworks.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, CA or Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in engineering, business, sustainability, or a related field.
• 12+ years of experience in EV charging, energy management, or smart grid program execution preferably at the OEM level.
• Demonstrated success in piloting and scaling customer-facing utility or energy programs.
• Strong knowledge of managed charging, and demand response, with the ability to translate them into practical execution.
• Proven ability to manage partner relationships and ensure successful delivery of joint initiatives.
• Hands-on project management experience with tools such as JIRA, Confluence, or similar.
• Customer-first mindset, ensuring all pilots and programs deliver intuitive and reliable experiences.
• Strong analytical skills to measure program outcomes, identify improvements, and feed insights back into business cases.
• A starter mentality with the ability to cut through ambiguity, identify top priorities, and move programs forward quickly
• Excellent communication and collaboration skills across internal and external stakeholders.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000 - $170,000

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

As the Connectivity Partnerships Lead, you will be the driving force behind expanding our digital ecosystem. You will be responsible for identifying, negotiating, and launching strategic partnerships that enhance the vehicle ownership experience and deliver unmistakable customer value. You will also become part of an iconic brand that is set to revolutionize the all-electric truck & rugged SUV marketplace by achieving the following:

• Synthesize business goals, internal initiatives, and cohesive vision into a comprehensive strategy for the partnerships ecosystem that supports Connected Services offerings at Scout and enhances the vehicle ownership experience.
• Continuously seek out and evaluate potential partners across software, entertainment (audio, video, gaming), IoT, commerce, and mobility services that align with our connected vehicle roadmap.
• Serve as the primary point-of-contact for key strategic partners, fostering deep, trust-based relationships that encourage long-term collaboration, innovation, and mutually beneficial goals.
• Negotiate complex commercial agreements, licenses, and strategic arrangements that maximize both immediate and long-term value.
• Lead contracting & terms with primary telecommunications and network infrastructure providers (MNOs, MVNOs, Satellite) to ensure robust vehicle connectivity.
• Develop close relationships with Scout’s business leaders, product management, corporate strategy, legal, and engineering teams to align partnership goals and specific partner projects with corporate needs as well as identify new opportunities for outside partnerships.
• Coordinate partnership activities with internal stakeholders such as Procurement, Legal, Sales & Marketing, Accessories, and Digital Products to ensure successful agreement execution and develop go to market strategy.
• Define & structure the financial architecture of partnerships, including revenue-sharing models, licensing fees, and co-marketing budgets, ensuring alignment with overall business profitability goals.
• Stay ahead of emerging trends and competitor movements to drive a partnerships approach that helps ensure Scout’s Connected Services are always at the forefront of the industry.
• Define, monitor, and report on key performance indicators (KPIs) for each partnership, holding both internal teams and external partners accountable for shared success metrics.
• Oversee the end-to-end partner lifecycle, from technical onboarding to conducting regular business reviews, acting as the primary escalation point for operational or integration roadblocks.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: business development, technical partnership management, or corporate strategy, ideally within the automotive, consumer technology, telecommunications, e-commerce/retail, apps, or IoT sectors.

• 12+ years of experience in business development, technical partnership management, or corporate strategy, ideally within the automotive, consumer technology, telecommunications, e-commerce/retail, apps, or IoT sectors.
• Proven track record of independently sourcing, negotiating, and closing complex commercial agreements with tech and lifestyle brands.
• Strong understanding of software development lifecycles, APIs, cloud architecture, and data privacy regulations as they relate to connected ecosystems.
• Exceptional ability to communicate both technical and business concepts to senior executives and cross-functional teams
• Proficiency in building financial models, forecasting partnership ROI, and analyzing user engagement data to drive business decisions.
• High level of enthusiasm and creativity with a “what would it take” approach
• Customer-first mindset, always thinking from the point of view of a Scout customer.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously, proactively problem-solve, and meet tight deadlines.
• Bachelor’s degree in business, engineering, or a related field

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000 - $170,000

Internal leveling code: IC7I

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Basic Skills needed: Great Verbal communicator, listener, lead by example, outside the box thinker, Self-motivated, TEAM first, be able to develop associates and oneself.  
• Be able to collaborate with other departments and areas to include maintenance, quality, industrial engineers, programmers, etc.  
• Lead an Assembly Section team to achieve all business objectives including safety, quality, continuous improvement, production, profitability, customer service, and other internal metrics, consistent with the lean principles. 
• Supports all aspects of production processes including safety, quality, delivery, cost and morale and drives successful implementation of Scout’s Production System processes and standards. 
• Help lead designated area from BBG through SOP on New Models. 
• Drive Problem Solving activities and innovation in area with support from Management.  
• Lead daily Start Up meetings with Team.  
• Write daily team members' schedules.  
• Review daily KPI’s, lead root cause analysis on issues in area with support of Process Lead, Industrial Engineer, and Quality Engineer. 
• Support change management initiatives in the section, drive workforce engagement, and provide coaching and feedback to all employees. 
• Ensure compliance with all audit initiatives and all areas of the operations.  
• Manage resources to support project completion of lean projects. 
• Drive launch and mid-cycle action activities, cost improvements, and raise the bar on quality and product safety. 
• Monitor launch curve attainment for new programs and establish PDCA as needed. 
• Lead the elimination of waste in all aspects of the business. 
• Motivate, cultivate, and promote teamwork and problem solving in a positive, proactive work environment. 
• Ability to work any shift and support overtime based on business requirements.  
• Excellent interpersonal skills and ability to interface with various levels of employees and management within all areas of the Plant.  
• Ability to work in a collaborative work environment. 
• Ability to build effective business relationships with plant leadership and customers.   
• Ability to effectively lead a diverse workforce, develop, and mentor above and beyond required operational and business objectives.  
• A strong working knowledge of Assembly Operations.  
• Strong knowledge of continuous improvement systems, such as Shop Floor Management Systems. 
• Knowledge of various process systems, quality systems, throughput, standardization, and product/process launch. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• The responsibilities of this role require daily attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Minimum 4 years of experience in automotive assembly with at least 1 year in a supervisory or leadership role.  
• Bachelor's Degree. An equivalent combination of education and relevant work experience may be considered in lieu of a degree.  
• Strong understanding of the automotive production process.  
• Experience with assembly tools, jigs and fixtures in manufacturing setting.  
• Experience in managing teams with ability to coach / mentor / develop teams. 
• Ability to work any shift and overtime as required.  
• Excellent interpersonal skills. 
• Proficiency in all Microsoft office products.   

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000.00 - $120,000.00

Internal leveling code: M9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Supplier Engagement & Development 

• Lead supplier quality activities for the REX program from sourcing through SOP. 
• Evaluate and approve suppliers for the range extender engine and critical subcomponents. 
• Drive supplier APQP and PPAP activities in alignment with IATF 16949 and VDA standards. 

Quality Planning & Execution 

• Develop and execute the supplier quality strategy for the REX program. 
• Ensure suppliers meet Scout Motors’ quality, safety, and durability requirements. 
• Review and approve supplier control plans, FMEAs, and validation test plans. 

Launch Readiness & Industrialization 

• Support supplier readiness for prototype, pre-series, and production builds. 
• Conduct on-site supplier process audits and run-at-rate verification. 
• Ensure timely resolution of issues that could impact program milestones or MRD. 

Issue Resolution & Continuous Improvement 

• Lead root cause analysis and corrective action for supplier quality issues. 
• Monitor supplier KPIs and drive continuous improvement activities. 
• Collaborate with internal engineering, purchasing, and manufacturing teams to ensure robust problem-solving. 

Location & Travel Expectations:

This role will be based out of the Scout Motors location in Blythewood, SC
This role requires 5 days per week in the office, with regular in-person meetings and events. 
Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
Travel: Domestic and international travel required, approximately 40 - 70% of the time. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality, or related field required. 
• 5+ years of supplier quality, manufacturing quality, or supplier development experience (automotive or powertrain preferred). 
• Strong knowledge of APQP, PPAP, IATF 16949, and VDA 6.3. 
• Experience with engines, powertrain systems, or range extender technologies strongly preferred. 
• Proven ability to lead supplier quality projects from nomination through SOP. 
• Excellent problem-solving, communication, and cross-functional collaboration skills. 
• Understanding safety standards, IATF, VDA, ISO, DIN, and regulatory requirements. 
• Certification in AIAG Core Tools: MSA, APQP, FMEA, Control Plans, PPAP. 
• Proven ability to lead supplier activities at the management level and ensure alignment with customer requirements. 
• Strong project management skills with results-driven execution. 
• Proficiency in SPC, data analysis, and technical writing, with the ability to simplify complex issues. 
• Drive continuous improvement activities using Lean Manufacturing principles. 
• Ensure suppliers have robust processes for mass industrialization and seamless production of high-quality products. 
• Validate supplier corrective actions for design/process changes and apply read-across methodology to similar lines or suppliers. 
• Support evaluation of new or alternative materials that improve robustness, manufacturability, quality, or cost. 
• Participate in supplier reviews, including new supplier onboarding and design-for-manufacturability assessments. 
• Guide suppliers in applying best manufacturing practices, testing, gauging, poke-yokes, and correct assembly equipment. 
• Drive quality improvements with Engineering, Quality, and Operations to meet or exceed KPIs. 
• Lead or support root cause analysis and rapid response to ensure Scout’s vehicle quality standards are upheld. 
• Ability and willingness to travel domestically and internationally as required, approximately 40 - 70%% of the time.  
• Valid driver's license required. 
• Passport required.

Preferred Qualifications 

• Experience working directly with engine suppliers or tier-one powertrain suppliers. 
• Knowledge of hybrid and electrified powertrain systems and how the REX integrates into BEV/EREV platforms. 
• Understanding of emissions regulations, durability testing, and engine validation processes. 
• Experience with launch readiness and serial production quality management. 
• Proficiency with supplier development and risk assessment tools. 
• Cross-cultural communication and international supplier management experience.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $95,000.00 - $120,000.00 

Internal leveling code: IC9

What you’ll do

As a member of the Technical Office Engineering (TOE), you will contribute within the production environment to the manufacturing and testing of the first vehicles featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role, you will report to the Manager of the Engineering Office.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The Energy System Technical Office Engineer serves as the on-site technical liaison between Energy System Product Engineering and Manufacturing. Acting as the central point of coordination for Energy System activities at the Columbia/Blythewood facility.   The Energy system includes: high voltage battery, on board charger, DC/DC converter, thermal management systems, HVAC. 
• Determine root cause and develop resolution plans for Energy System, Production Center issues and manage the implementation of both short-term containment and long-term corrective actions.  
• Collaborate with cross-functional teams, including: the Energy System product engineering team in Novi, mechanical engineers, electrical engineers, software engineers and production engineering. 
• Work closely with the Energy System product engineering team to gain knowledge of the Energy System design and function. 
• Capture lessons learned and provide feedback for continuous improvement pertaining to the vehicle Energy System. 
• Support new product launches, pre-production builds, and validation activities, including troubleshooting and providing technical guidance to technicians and test engineers. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, SC 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in mechanical engineering, Thermal Engineering, Automotive Engineering, Electrical Engineering or a related field. (Master's preferred).
• 4+ years of experience preferably in the automotive industry.
• Knowledge of high voltage battery systems, power electronics, thermal systems, mechanical, electrical and vehicle systems.
• Experience with vehicle control systems and diagnostics and communication protocols (CAN, LIN) and hardware interfaces a plus.
• Proficiency with vehicle data collection tools and diagnostics. Competence in thermal analysis software (e.g., ANSYS, Fluent, COMSOL) and CAD tools (e.g., SolidWorks, CATIA) a plus.
• Familiarity with battery electric vehicle high voltage and low voltage mechanizations.
• Ability to read, interpret and generate engineering drawings and specifications.
• Excellent problem-solving skills and ability to work in a dynamic, collaborative environment.
• Ability to be self-sufficient with minimal direction to meet customer deliverables.
• Excellent communication and interpersonal skills to collaborate effectively with internal teams and external stakeholders.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000 - $135,000

Internal leveling code: IC9

Overview

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role in the Test-Car Build Management you will report to the Manager of the Engineering Office.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Be a part of the vision of engineering excellence & source of knowledge
• Create and implement test strategies to evaluate the whole vehicle performance
• Be the central point of contact in the Production Center in Columbia/Blythewood for the Verification& Validation team in Novi
• Design, plan, and conduct whole vehicle testing
• Investigate failures / issues that arise during the production process to determine the root cause(s) and coordinate countermeasures to propose solutions
• Oversee and maintain the R&D- testing equipment on site to ensure they are in good working condition and calibrated accurately
• Generate detailed car-reports summarizing build parameters and test results, findings and recommendations for design or material modifications
• Work closely with other R&D departments, including Body, Interior, Energy, etc., to integrate simulation and test results into the vehicle development
• Ensure alternative designs conform to safety standards and U.S. government regulations.
• Design & create with collaboration, integration and a testing strategy that allows other teams to contribute and implement their necessities
• Partner with other concept & systems architect teams to come up with solutions to engineering & functional challenges and issues coming up in the production process
• Coordinate with supplier(s) for engineering activities, ensuring supplier meets requirements set by Scout.  
• Collaborate with suppliers and Scout cross-functional teams to ensure system components meet validation and testing requirements.
• Work with pre-series team to support the build process.
• Participate in design reviews and brainstorming sessions to contribute innovative ideas that enhance system performance and fulfil production needs. 
• Hands-on prototyping and building capability, from initial operation to coordinating and implementing software
• Be involved in other related tasks / activities as required

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 25% of the time. Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: Bachelor’s or Master’s degree in electrical engineering, mechanical engineering, systems engineering, engineering management or a relevant field
• 4+ years of Experience required in type of role: 5+ years of experience in simulation, and testing within the automotive or electric vehicle industry
• Experience leading whole vehicle test planning including potential to modify test schedule based on unique customer needs
• Proficiency in using specialized testing equipment, data acquisition systems, and analysis software
• Knowledge of relevant industry standards, regulations, and safety protocols.
• Ability to manage multiple projects and priorities within established timelines.
• Excellent communication and interpersonal skills to collaborate effectively with internal team and external stakeholders.
• Strong technical skills and expertise in problem-solving
• Ability to lead simultaneous engineering teams
• Good knowledge of MS Office products
• The ability to build strong working relationships with individuals at all organizational levels.
• Advanced project steering and coordination skills to practice independent project management in a defined project scope
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing
• Strong interpersonal skills including ownership, self-motivated, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships
• Proven ability to work in a truly cross-functional and global environment
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 25% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Product & Operations Support 

• Support the implementation and ongoing administration of Scout’s vehicle protection and insurance product suite, ensuring alignment with the Scout customer promise. 
• Assist with tracking regulatory compliance and licensing requirements across US and Canadian markets. 
• Maintain product documentation, partner materials, training guides, and system resources to ensure operational readiness. 

Partner Management Support 

• Assist with onboarding and ongoing management of partners for vehicle insurance, extended service contracts, GAP, pre-paid maintenance, and other protection products. 
• Coordinate partner communications, contract documentation, and business review materials. 
• Monitor partner KPIs and contribute to performance reporting and analysis. 

Digital Integration & Operations 

• Collaborate with Scout Motors Digital Products, IT, Sales Operations, and Retail Operations teams to support the integration of vehicle protection and vehicle insurance products into the Scout digital retail platform. 
• Assist with defining and documenting user needs and system requirements for quoting, contracting, and product presentation. 
• Support offer tracking, reconciliation, and operational reporting processes. 

Marketing & Customer Engagement 

• Support the execution of marketing strategies for vehicle protection and insurance products across digital and retail channels. 
• Coordinate with the Brand, Communications, and Marketing teams to ensure product messaging aligns with the Scout brand and identity. 
• Assist with creative development, content production, and campaign execution for product launches, promotions, and lifecycle communications. 

Performance & Competitive Analysis 

• Assist the Sales Operations team in analyzing market competitiveness, tracking pricing, and bundling strategies. 
• Maintain dashboards and reporting tools to monitor key metrics including product penetration, revenue contribution, and customer satisfaction. 
• Translate data and market feedback into actionable insights that inform the Scout product offering. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional travel to support Field/Retail teams and to interface with product partners. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Education & Experience 

• Bachelor's degree in business, finance, or related field or work experience equivalent  
• 3–5 years of experience in automotive finance and insurance products, sales, vehicle insurance, or related financial services. 
• AI Tool Proficiency- experienced in leveraging AI-powered tools and platforms to streamline workflows, accelerate research, and enhance productivity. 
• Experience supporting sales, marketing, or partner management operations in the automotive industry. 
• Familiarity with digital retail platforms and F&I product workflows is a plus. 

Skills & Attributes 

• Working knowledge of the automotive finance and insurance and vehicle insurance landscape. 
• Adaptability to keep up with the evolving AI landscape and proactively explore new tools and techniques relevant to the role. 
• Strong organizational skills with the ability to manage multiple workstreams simultaneously. 
• Analytical mindset with comfort working with data tools and contributing to performance reporting. 
• Collaborative team player who thrives in a cross-functional environment. 
• Effective communicator with strong written and verbal skills. 
• Self-starter who can take initiative and operate with minimal supervision. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $90,000.00 - $112,500.00

Internal Leveling Code: IC9

Scout Motors is seeking a strategic and results-driven Senior Specialist, Outbound Vehicle Logistics to drive the development, implementation, and execution of both rail and trucking operations for finished vehicle distribution from our production center in Blythewood, South Carolina. This role is critical in building a scalable, cost-effective, and high-performance outbound logistics network from the ground up. 

The ideal candidate will bring deep expertise in finished vehicle haul-away operations, carrier and rail partner management, and operational startup. This includes establishing clear and actionable Statements of Work (SOWs), Service Level Agreements (SLAs), and building a local field team to oversee daily execution. Cross-functional coordination with internal Scout stakeholders is essential to ensure performance, compliance, and continuous improvement. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Develop and implement the outbound strategy for both truck and rail finished vehicle shipments across the country from Scout’s production center. 
• Lead the creation of Statements of Work (SOWs), Service Level Agreements (SLAs), and new service provider contracts, ensuring alignment with company goals, customer requirements, and industry best practices. 
• Design and establish routes, lane structures, and network flows in collaboration with Class I and regional railroads, haul-away carriers, and distribution hubs. 
• Build and maintain the budget for both rail and truck logistics operations, including forecasting and cost optimization initiatives. 
• Negotiate and execute contracts with Class I railroads, short line operators, trucking partners, and other third-party logistics providers (3PLs) and develop strong relationships with these partners. 
• Monitor and maintain fleet of railcars (autoracks) including capacity planning, cycle times, utilization, SLAs, and KPIs. 
• Partner with IT and TMS (Transportation Management System) teams to implement visibility tools, including track-and-trace, real-time ETAs, and exception management. 
• Develop robust reporting and KPI dashboards to measure outbound provider performance, cost per unit shipped, dwell times, damages, and network efficiency. 
• Provide executive-level reporting on rail and truck logistics performance and strategic initiatives. 
• Coordinate with Scout internal departments (Logistics, Sales Operations, Quality, IT, etc.) to align requirements and launch readiness. 
• Act as the subject matter expert for outbound rail and daily trucking within cross-functional leadership teams (production, sales, yard operations, finished vehicle logistics, procurement). 
• Resolve operational issues in real-time, acting as the escalation point for outbound teams and supplier partners. 
• Implement best practices in safety, regulatory compliance, and risk mitigation. 
• Regularly report progress, issues, and performance metrics to the Sr. Manager of Finished Vehicle Logistics and other key stakeholders. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company roughly 25% of the time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 7+ years of experience in finished vehicle logistics, including both trucking and rail operations. 
• Proven track record in establishing and managing contracts, SLAs, and SOWs. 
• Strong knowledge of North American rail networks, Class I railroads, and short line operations. 
• Experience with TMS systems, yard management systems, and vehicle tracking technologies. 
• Excellent negotiation, analytical, and financial management skills. 
• Prior experience launching logistics operations in a greenfield or new plant start-up environment. 
• Familiarity with railcar fleet management and automotive loading operations 
• A desire to build from a clean sheet that is supported by a talent for creating process, defining tasks, and building alignment with numerous stakeholders. 
• Demonstrated ability to establish and maintain healthy cross-functional relationships with a wide variety of internal and external stakeholders. 
• Strong analytical mindset and capabilities, augmented by a high degree of technical know-how and savvy with data and analytics tools. 
• Intuitive ability to navigate organizational complexity and confidently lead strategic, data-driven discussions with management. 
• Willingness to establish two-way lines of communication with front-line operations to gather market feedback and translate that into actionable insights to sharpen the company’s competitive position. 
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

Overview

We are seeking a subject matter expert in automotive supply chain and technology to develop and execute Scout’s end-to-end order lifecycle and operator tools. This role ensures accurate, timely, and efficient order processing from initial customer demand through production scheduling and handover to finished vehicle logistics.  Critically, this role systematizes manual processes into world-class operator tools and products, designed to drive scale without sacrificing quality.  

The ideal candidate will bring deep expertise in automotive order fulfillment and execution, cross-functional coordination, program management, and platform/tool requirements development.

Become part of a team that is shaping the future of mobility!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Process, Policies, & Procedures - Lead cross‑functional alignment on order‑management and distribution strategy.

• Develop Scout’s order-to-production and distribution process, aligning customer demand with production capacity, part availability, and outbound logistics.
• Collaborate with Integrated Business Planning, Production Steering, and Finished Vehicle Logistics to ensure seamless order flow from customer submission to vehicle load lane.
• Systematize processes, policies, procedures into operator tools that deliver consistency and speed at scale.

Platform & Tool Product Ownership - Serve as the domain authority for OMD processes and tools.

• Lead continuous improvement initiatives driving process optimization, automation, and ultimately systematization across order and distribution functions.
• Partner with Digital Products to shape the roadmap for operator tools, exception workflows, and optimization engines.
• Define KPIs for operator‑tool performance, automation rates, accuracy, and cycle‑time improvement.
• Drive usability and workflow design in partnership with UX designers.
• Managing and optimizing order and distribution systems, ensuring data integrity, reporting accuracy, and system enhancements.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. , with up to 50% of travel required. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 7+ years of experience in order management, distribution, supply chain, or sales operations within automotive OEM or manufacturing.
• Experience with a US-based automotive start-up a plus.
• 3+ years of technology consulting, or digital product development, preferably in the automotive industry
• Proven success in managing complex order fulfillment and distribution processes and cross-functional coordination.
• Strong systems thinking and hands-on experience with order and distribution management platforms.
• Comfortable working with data models, SQL basics, and KPI dashboards.
• Excellent communication and stakeholder management skills, with a customer-first mindset.
• Experience in process design and continuous improvement methodologies (Lean, Six Sigma preferred).
• Comfortable navigating ambiguity and driving clarity in evolving business environments.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 50% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Internal leveling code: IC8

Overview

As the Senior Software Engineer for Scout Motor’s digital products, you will play a key role in the development and enhancement of our software products, from concept to deployment. You will work closely with cross-functional teams to design, develop, and implement scalable and robust solutions that meet our customers' needs and exceed their expectations. Some of the key products as part of digital portfolio are – mobile and desktop applications, vehicle connectivity solutions, mapping services, production, inventory and planning optimization, servicing and repairs, and more. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle
• Lead the architecture, design, and development of complex software systems, ensuring scalability, reliability, and performance
• Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and deliverables
• Implement single sign-on solutions to allow users to authenticate once and access multiple applications securely. Design, implement and support identity, access and profile related services for multiple web applications, mobile apps and vehicle apps supporting internal and customer as users
• Implement best practices and standards for software development, including code reviews, testing, and documentation
• Mentor and coach junior team members, providing guidance and support to help them grow and succeed
• Stay current with emerging technologies and industry trends, continuously learning and experimenting with new tools and techniques to improve our software development process
• Be responsible for the services that are owned by your team, ensuring 24/7 on-call coverage

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California. We will consider remote applicants for this role. This role is not eligible for remote work in New York City.
• The responsibilities of this role require one day a week attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: A Bachelor’s degree in Computer Science, or a related technical field
• Years of Experience required: 5+ years in software development, with a focus on back-end technologies
• Communication: Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders
• Ability to work effectively in a fast-paced, collaborative environment, both independently and as part of a team
• Proficiency in one of Go, Node.js, Python, Java, or Ruby
• Experience with both relational and/or non-relational databases (e.g., MySQL, PostgreSQL, MongoDB, Redis)
• Experience with identity management systems (e.g., Azure AD, AWS Cognito, LDAP, Okta, Keyclock) and directory services for user authentication and management
• Strong understanding of software architecture, design patterns, and best practices
• Excellent problem-solving and troubleshooting skills, with a passion for finding elegant solutions to complex challenges

Preferred:

• Prior experience working experience in a manufacturing or automotive environment
• Hands on experience building on AWS using Go and/or Python
• Full-stack development

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000.00 - $187,000.00

Internal leveling code: IC9