This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Learn more about how we work

The opportunity 

As a Senior Product Designer, you’ll get to: 

Be embedded on our Diner Engagement team & work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s customer experience.

This Senior Product Designer will build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.

This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop. 

Learn more about how we work at opentable.design

Please apply if:

You put people at the center of everything you do—you’re equally motivated by crafting impactful product design strategies and experiences for users as well collaborating across teams and working together to solve problems. 

You also: 

• Excel at translating sophisticated workflows into elegant and accessible user experiences
• Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
• Continuously value introspection to improve yourself, your team, and your products
• Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
• Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
• Drive collaboration between partner teams and can operate as a phenomenal teammate.
• Actively supply to group conversations, facilitate working sessions, and help shape decisions
• Have developed a large arsenal of tools and know when to use what to move the work forward
• Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
• Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
• Have a track record of excellent communication and storytelling skills

**When applying, please include a link to your online portfolio and password. We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!

Benefits and Perks

• Generous paid vacation (20 days) + time off for your birthday
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Private health and dental insurance
• Life and Disability insurance

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses is $134,000 - $178,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and security.

Finer print

You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are not only user-centric but also technically feasible and aligned with business needs. Together, we collaborate to define problems, explore innovative solutions and deliver seamless experiences that enhance security and usability for our customers.

What you will do

• Drive and execute an ambitious product design strategy for your team ensuring a meaningful impact on both user experience and business outcomes.
• Bring a systems-thinking lens to the conversation and connect the dots between user insights and business goals to create experiences that keep millions of customers safe every day.
• Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in class experiences. You will have the opportunity to lead through influence.
• Design end-to-end flows that involve multiple personas – IT Admin, Security admins, End-user – and consider complex use cases that span the Okta portfolio ensuring that every user of Okta can do their work efficiently while staying secure.
• Perfect the details to design scalable and usable design patterns that drive a lasting impact, ensuring they not only meet a high bar for design quality and efficiency but also enhance efficiency and consistency across the product.
• Regularly present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership to drive alignment, showcase design impact and influence key product decisions.
• Advocate and encourage thoughtful use of AI for brainstorming and iterating on potential solutions, prototyping, and collaborating with team members

What we are looking for

• You easily move between big picture thinking and being detail-oriented. 
• You’re curious and have experience incorporating AI into your design process, including the ability to craft tools, iterate on ideas collaboratively with AI, and document sophisticated prompts for scaled use.
• Evaluate AI-generated outputs for technical accuracy, design system adherence, and ease of use to serve as a necessary quality bar before designs move to production
• You keep user goals at the heart of your solution and can also balance business objectives and engineering considerations.
• You thrive in ambiguous environments and know when to lead versus when to lean on your team members.
• You build and share empathy with people in order to deeply understand them and their needs.
• You are someone who sees design as a partner with PM and Engineering in shaping strategic and operational product and UX outcomes 
• You are comfortable owning all stages of design for multiple teams within a given product area.
• You are passionate about upholding design UX principles 
• You showcase story telling skills to communicate your design ideas to a variety of stakeholders. 
• Your portfolio will show that you've worked on complex and challenging technical projects across all aspects of the design process (generative and evaluative research, discovery, interaction design, information architecture, visual design, etc.)
• You share our values, and work in accordance with those values

Qualifications

• Bachelor's degree in a related field or relevant work experience as a product designer.
• Proficient in Figma, Miro, Balsamiq and/or similar design tools.
• 5+ years of experience as a Product Designer.

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#LI-MM
#LI-Hybrid

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About our team

The Studio team at Okta functions like an internal agency within the Marketing org. We are composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to the Digital team, we strive for shared KPIs, strategies and processes to activate our brand on our digital experiences and push the brand and business forward.

About this role

The Studio is looking for a passionate (Sr.) Designer, Digital to join our Digital Studio team to drive the creative experience on auth0.com with a knack for creating innovative, developer focused, product storytelling digital experiences. You are an expert in digital and web properties, love solving product stories through visual and UI designs, enjoy working with design systems, and collaborating with cross-functional teams to get projects launched. Reporting to the Digital Design Manager, you will be working with visual designers, UX, copywriters, digital strategists, and brand designers to deliver digital design solutions against creative briefs. You will collaborate with web producers and developers to launch innovative designs that tell Okta’s brand and product story on our websites.  

This role will be instrumental in collaborating with the Design Manager, to craft interactive and smart solutions that are on the cutting edge of digital designs. The right person for this role will be passionate about digital design and highly motivated to bring thoughtful ideas to the table. 

What you will do

• Work closely with the Design Manager, copywriters, UX designers, and extended teams on conceptual development, design and execution across key digital creative briefs
• Partnering with other senior designers on the team to elevate work with innovative prototyping (interaction, motion, and visual design)
• Clear understanding of project briefs and ability to craft thoughtful design solutions
• Articulate and present ideas in a clear and concise manner; accept constructive feedback and execute against it efficiently 
• Ensure the consistency of the brand and the highest quality of design across all projects
• Natural curiosity and passion to learn about and share insights on design and industry trends
• Think big while operating at the lowest level of detail

What experience you have

• BA or BFA in Art/Design or related field
• Extraordinary design skills
• World-class portfolio of work
• Strong communication presentation skills; proven ability to present to executives/leaders
• Highly organized and able to work collaboratively across multiple projects
• 5+ years experience designing in a digital creative agency or client-side group; B2B / tech experience is a plus
• Expert knowledge of Figma
• Expert knowledge of modern prototyping tools like Framer, Figma sites, etc.
• Experience with high-fidelity prototyping
• Motion design skills for web
• Familiar with the creative process, partnering with UX designers, copywriters, web production, and development teams
• Experience working in AEM and AI tools a plus
• Working knowledge of HTML and CSS, a big plus for JavaScript or other frameworks

Why you should be excited about this role

• We are a talented team of designers and writers who collaborate to solve business problems. 
• We enjoy collaboration and driving innovation
• We inspire each other to learn and grow every day

Why we are excited about you

• You are an inspiring, positive force of nature.
• You are always bringing new ideas to the table.
• You are passionate for design and keen to grow and take on new challenges to further professional development.

#LI - Hybrid

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Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Designer who will play a critical role in driving user-centered design, leading initiatives from initial discovery through to implementation. This role will focus specifically on our MyGeotab platform, a complex customer management tool for billing, device management, returns, and support tickets. You will need to work with vast amounts of data and interact with multiple different user personas. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Product Designer, your key area of responsibility will be contributing to the product design vision, collaborating with the design team, and working with other designers to simplify complexity and build features that customers are asking for. You will need to work closely with cross-functional teams including Product Management, Product Ops, Development, Customer Success, and Data Science to lead discovery and research, focusing on creating and evolving user personas and journey maps to define and optimize the customer management experience within the platform. 

To be successful in this role you will be a self-starter and a strong storyteller with great initiative who emphasizes design as a strategic asset to help improve the organization's design capabilities. In addition, the successful candidate will have strong analytical and systematic design skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Responsible for driving design initiatives in cross-functional teams, promoting cross-functional collaboration and ensuring the seamless integration of design solutions throughout the product development lifecycle. 

• Take a proactive role in identifying opportunities to enhance design capabilities and effectiveness, initiating improvements in design methodologies, tools, and workflows to optimize efficiency and deliver exceptional user experiences. 
• Lead efforts in building and maintaining a scalable component library, ensuring consistency across the product and regularly updating documentation to reflect design system changes. 
• Conduct research, user testing, and analysis to gain deep insights into user behaviors, preferences, and pain points, guiding the development of user-centered design solutions. 

• Take responsibility for knowledge sharing within the design team, mentoring and supporting junior designers to foster their professional growth and excellence. 

• Advise manager on user-centric design principles and best practices, ensuring that design solutions align with user needs and industry standards. 

• Gather requirements and align design efforts with business objectives, actively seeking opportunities to improve the overall product experience. 

• Stay up-to-date with industry trends, emerging technologies, and design best practices, continuously evolving design skills and knowledge. 
• Advise on design concepts and communicate ideas effectively to stakeholders, presenting design solutions and justifying design decisions based on user research and data. 
• Work independently with developers and product managers to ensure the successful implementation of design solutions, providing guidance and support throughout the development process.

What you'll bring to the role:

Why job seekers choose Geotab:

About Design at Gusto

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. 

We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the team

Contractors play a huge role in our economy, and are becoming more prevalent every year. Contract work offers flexibility and independence for workers, and hiring contractors helps small business owners scale quickly and access specialized skills. Our Contractors team helps small and medium business owners (SMBs) hire, manage, and pay domestic and international contractors. We also help contractors manage their client engagements and build their own thriving businesses.

About the role

As a staff product designer, you’ll help bring our contractor products to maturity. You’ll be the IC design leader across this area, driving foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows. As part of the cross-functional leadership team, you’ll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.

Here’s what you’ll do day-to-day

• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement.  
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet both customer and business needs.  
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows.  
• Champion thoughtful, inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality.  
• Bring genuine AI fluency to your design practice, using it to prototype quickly, shorten feedback loops, and improve contractor experiences.
• Mentor and support fellow designers by offering thoughtful critique, sharing knowledge, and contributing to design community initiatives across Gusto.  

Here’s what we're looking for:

• 8+ years of product design experience with demonstrated impact in complex domains.  
• Proven ability to lead design direction at the product level and influence cross-functional partners.  
• Strong collaboration experience with partners in product, engineering, research, and data.  
• A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences.  
• Comfort translating ambiguity into clear design decisions and outcomes.  
• Strong communication skills with the ability to align teams around shared goals.  
• Demonstrated AI fluency in your design practice. You're using AI to move faster, prototype more, and get to better decisions.

Compensation Details

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About Design at Gusto 

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the role:

We’re hiring a Principal Product Designer to lead AI design across Gusto.

This is one of the most senior individual contributor design roles at the company. You’ll define how AI works, behaves, and earns trust across the Gusto platform – starting with Gus, our AI conversational assistant, and expanding into AI-powered workflows embedded in payroll, benefits, HR, and beyond. You’ll shape the interaction model, UX principles, and product direction for AI across Gusto. You will work with senior Product and Engineering leaders to define our AI portfolio. You will develop important AI features that customers will consider and you’ll ship high-impact, customer-facing AI capabilities that help our customers get their work done faster and more effectively, while building their trust in Gusto. These features will help customers finish their tasks faster and build their trust in Gusto.

This role is both strategic and hands-on. We’re looking for someone who can set a long-term UX vision for AI and turn it into real, shipped product that meaningfully improves how small businesses get work done.

Here’s what you’ll do day-to-day:

• Define and evolve the UX vision for our Gus conversational assistant and AI experiences across the Gusto platform.
• Lead and ship Tier 1 AI initiatives from early concept through launch and iteration.
• Design full AI-powered workflows – shaping how users provide input, how model outputs are validated and acted on, and how the experience handles risk, uncertainty, and failure.
• Partner closely with AI Product and Engineering leaders to translate complex technical constraints into intuitive, credible user experiences.
• Establish scalable AI interaction patterns and design principles that teams across Gusto can adopt.
• Write and iterate on prompts in collaboration with engineering, PM, and content design.
• Use AI tooling to accelerate exploration and prototyping, customer feedback loops, and shipping to customers.
• Mentor designers on the AI team and coach designers across Gusto who are shipping AI features.
• Advocate for high-quality, responsible AI experiences across Design and R&D.

Here’s what we're looking for:

• Proven AI product impact: You’ve shipped LLM-driven product experiences to production and can demonstrate measurable impact on adoption, efficiency, or user trust.
• Systems-level thinking: You’ve designed complete AI workflows – not just chat interfaces – and can speak fluently about failure modes, guardrails, user control, and transparency.
• Strategic product influence: You’ve defined UX direction at a portfolio or company level and influenced roadmap, scope, and sequencing decisions in partnership with senior PM and Engineering leaders.
• Technical fluency: You’re comfortable collaborating with highly technical AI engineers. You understand concepts like retrieval, context management, latency, and model reliability, and can translate them into robust UX decisions.
• Builder mindset: You ship. You prototype. You iterate. You’re not interested in defining principles without turning them into real customer impact.
• Organizational leadership: You have enhanced team work quality. You achieved this by coaching team members, setting new standards, and building solid partnerships across different functions.

Compensation Details

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $204,000/yr to $238,000/yr in Denver & most remote locations, and $240,000/yr to $280,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

About Design at Gusto:

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the Team:

The Retirement team at Gusto builds financial products and services that help bridge the retirement gap for small business owners and their employees. With 401(k) plans designed to be affordable, easy to manage, and easy to understand, Gusto is working to make retirement accessible to small businesses and teams that have historically been underserved by the 401(k) market.

We’re a collaborative group that values creativity, transparency, and a deep respect for our craft. We hold ourselves to a high bar and actively support one another so that we can do our best work. Our process incorporates using AI in our daily workflows to move faster, explore ideas, and increase our impact. From building tools that help individuals navigate their financial future to new retirement offerings, the Retirement team plays a central role in contributing to Gusto’s mission. 

About the Role:

We’re hiring a Staff Product Designer to partner with Product, Engineering, Data (and Research) to shape strategy, align partner teams, and create a cohesive, high-trust retirement experience across the employer and employee journey. You’ll operate as the design lead for your projects—co-owning priorities, success metrics and driving alignment across Retirement and key partner teams (Payroll, Benefits, Support/Ops). Your scope will include:

• Improving both setup and account management to boost confidence, adoption, and retention to reduce contact rate and confusion.
• Creating a more connected journey between payroll and retirement by designing across the seams of product, operations, and support—where the hardest and most interesting problems live.
• Designing flexible, scalable patterns across Retirement, integrating seamlessly with adjacent payroll and benefits touchpoints. Apply discerning design judgment to determine when and how to effectively incorporate AI to enhance the experience.

If you’re energized by ambiguous problem spaces, high-trust financial experiences, and designing workflows that make complex decisions feel clear and confident—this role is for you.

Here’s what you’ll do day-to-day:

• Strategic Vision & Partnership: Partner with Product Management to define the customer problems to solve, the strategy to solve them, and the measurable outcomes that matter—across activation, engagement, and retention.
• Data and research informed iteration: Collaborate with Data and Research to understand funnel drop-offs, behavior over time, retention drivers as well as define success metrics and iterate based on what you learn.
• Design Leadership & Ownership: Drive the full design process for shipped experiences—scoping and sequencing work, prototyping, testing, and delivering MVP → iteration → longer-term improvements.
• Trust + compliance design: Translate regulatory/tax-driven requirements into clear flows, content, and UI patterns that build trust without overwhelming customers.
• Communication & Storytelling: Craft compelling product narratives that align cross-functional stakeholders around the problem, strategic options, and tradeoffs, clearly explaining the reasoning behind design decisions and outcomes.
• Elevating Craft & Mentorship: Provide thoughtful critique and mentorship to design peers; raise the quality bar across the organization. Be an innovation driver with using and designing for AI.
• System Advocacy & Evolution: Champion the design system and contribute patterns/components that improve cohesion and quality.
• AI-Accelerated Prototyping & Learning: Use AI to move quickly from concept to customer-tested artifact — building clickable, high-fidelity prototypes that generate real signal faster than traditional methods allow. Bring a clear point of view on where AI enhances the customer experience, not just your workflow, and help raise the team's fluency through your example.

Here’s what we're looking for:

We’ve found that a low ego, a growth mindset, and a bias for action go a long way here. 

• 8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove
• High bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows
• Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement)
• Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship. We'll ask you to show this, not just describe it.
• Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production.
• Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes
• Bonus: Comfortable tackling content design aspects (making complex concepts understandable)
• Building strong partnerships with Product, Engineering, and Data to prioritize, execute, and iterate
• Systems thinker who designs solutions that scale beyond one-off screens and hold up across a product ecosystem
• Bonus: Have contributed to growing a Design system with components or patterns
• Bring a clear point of view, engage in constructive feedback, and help teams align quickly by clarifying tradeoffs and driving decisions forward
• Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. 

Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

PagerDuty is seeking a Principal Product Designer to join our diverse, customer-focused team! As Principal Product Designer,  you will join our UX team and lead design strategy for our AI and Automation team, partnering with senior leadership, product management, engineering, and data science teams. You will define the vision and execution for how AI agents, automation workflows, and intelligent insights are experienced across the PagerDuty Operations Cloud, ensuring our AI capabilities are intuitive, trustworthy, and transformative for technical operations teams. This is an exciting opportunity to pioneer the future of AI-driven operations at scale, shaping how thousands of organizations leverage autonomous agents and intelligent automation to prevent incidents, accelerate resolution, and improve operational resilience. The ideal candidate has deep expertise in AI/ML product design, a track record of leading design for complex technical products, and a passion for making cutting-edge technology accessible and valuable to practitioners.

If you live in the Atlanta or Greater Atlanta area, this role is expected to come into our Toronto office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!

KEY RESPONSIBILITIES

• Define and drive the design vision for PagerDuty's AI and automation capabilities, including AI agents
• Lead cross-functional collaboration with AI/ML engineers, product managers, and data scientists to translate complex AI capabilities into intuitive, trustworthy user experiences
• Establish design principles and patterns for AI transparency, explainability, and user control that build confidence in autonomous and semi-autonomous systems
• Mentor and guide designers across the organization on AI/UX best practices, fostering a culture of innovation and excellence
• Conduct strategic research to understand how technical teams adopt and trust AI-driven recommendations, automation, and insights in mission-critical contexts
• Partner with product leadership to shape the AI and automation roadmap, balancing innovation with user needs and technical feasibility
• Represent design in executive-level discussions and contribute to company-wide AI strategy and product positioning

BASIC QUALIFICATIONS

• 10+ years of experience in product design, UX design, or interaction design with a focus on complex technical products
• 3+ years of experience designing for AI/ML products, intelligent systems, automation platforms, or data-driven applications
• Demonstrated experience leading design strategy and influencing product direction
• Portfolio showcasing expertise in AI/UX, conversational interfaces, automation design, or intelligent agent experiences

PREFERRED QUALIFICATIONS

• Experience designing for developer tools, DevOps platforms, or technical operations products
• Deep understanding of AI/ML concepts including LLMs, generative AI, predictive models, and agentic systems
• Track record of establishing design systems, frameworks, or principles that scale across product teams
• Strong thought leadership through speaking, writing, or contributing to the design community
• Experience working in high-growth SaaS or enterprise software companies with complex technical audiences

The Canadian base salary range for this position is 159,000 - 209,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Role: UX Designer 

Location: Toronto, ON

About the role: 

You'll be the user advocate behind digital experiences that connect people with [client's products/services]. Working at the intersection of user research, business strategy, and technical implementation, you'll translate complex user journeys into elegant, accessible designs that deliver measurable results. We're looking for someone who can balance user needs with business goals, finding creative solutions that serve both. Success means designing experiences that users love and that drive key business metrics. 

What you will be doing: 

• Design user experiences that reduce friction and improve task completion across digital touchpoints 
• Create wireframes, prototypes, and user flows that effectively communicate design intent to stakeholders 
• Conduct user research activities including interviews, usability testing, and journey mapping to inform design decisions 
• Collaborate with product managers, developers, and content teams to ensure seamless implementation 
• Build and maintain design systems that ensure consistency across platforms and products 
• Transform user insights and business requirements into testable design hypotheses 
• Guide accessibility standards and inclusive design practices across all digital products 
• Present design rationale clearly to clients and stakeholders, connecting design decisions to business outcomes 
• Stay current with UX trends, platform guidelines, and emerging technologies to enhance user experiences 
• Deliver designs that improve key metrics such as conversion rates, user satisfaction, and task completion 
• Manage and maintain Sitecore CMS platform for optimal performance, which would include developing content templates, components, and workflows 
• Manage project tickets and workflows through Jira ticketing system 
• Trouble shooting technical issues and provide timely resolutions 

What you need to be great in this role: 

• A portfolio demonstrating user-centered design process, with strong problem-solving and systems thinking 
• Proficiency in design tools including Figma, Sketch, or Adobe XD, plus prototyping tools like InVision or Principle 
• Experience with user research methods including usability testing, interviews, and analytics interpretation 
• Understanding of responsive design principles and accessibility standards (WCAG) 
• Ability to create clear wireframes, user flows, and interactive prototypes that guide development 
• Strong communication skills for presenting design rationale and facilitating collaborative workshops 
• Experience working in agile environments with cross-functional teams 
• Understanding of HTML, CSS and Java Script fundamentals and technical constraints 
• Proficiency with Gen AI tools (ChatGPT, Claude, Figma AI, Miro AI) to enhance research synthesis, content creation, and ideation 
• Agentic mindset: ability to break down complex user problems systematically and identify optimal design approaches 
• Experience using AI for user research analysis, persona development, and design iteration 
• Understanding of AI capabilities and limitations in UX design, with strong human-centered evaluation 
• Ability to leverage AI tools while maintaining focus on real user needs and usability principles 
• Experience designing for financial services, fintech, or regulated industries 
• Knowledge of data visualization and dashboard design 
• Experience with user testing platforms like Maze, UsabilityHub, or UserTesting 
• Understanding of conversion optimization and A/B testing methodologies 
• Motion design skills for micro-interactions and transitions 
• At the time of this posting, the base salary for this position may range from $93,500.00 CAD to $104,500.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17009

#LI-midsenior  

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As an Associate Experience Designer (UX/UI) you will be involved in our design thinking process and the creation of innovative mobile, tablet and web products. You will bridge the gap between design, business, and technology to ship world-class digital experiences for leading companies and global brands.

What You'll Do

• Work with design leads to create compelling interactive experiences
• Perform user research and develop information architecture, user goals, journey maps, and design wireframes and visual interfaces
• Collaborate with developers to ensure pixel perfect execution across all project deliverables
• Work with strategy consultants to gain insights into clients’ business and project objectives
• Learn the end-to-end process of project delivery and the associated design tools involved

Qualifications

• Firm grasp of design fundamentals demonstrated by a strong portfolio of digital projects
• Meticulous attention to detail and a keen eye for typography and visual hierarchy
• Clear and effective communication skills in articulating design concepts and rationales
• Proficient in Figma and an eagerness to learn new tools
• Positive attitude with a desire to grow within a collaborative, inspiring teamwork environment

Perks and Benefits

• Mentorship Program
• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $70,000 to $78,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As an Associate Experience Designer (UX/UI) in our Associate Program you will be involved in our design thinking process and the creation of innovative mobile, tablet and web products. You will bridge the gap between design, business, and technology to ship world-class digital experiences for leading companies and global brands. Our graduate program includes an exciting training and onboarding program during the first 3 months of employment. 

This cohort will commence on July 7, 2026.

What You'll Do

• Work with design leads to create compelling interactive experiences
• Perform user research and develop information architecture, user goals, journey maps, and design wireframes and visual interfaces
• Collaborate with developers to ensure pixel perfect execution across all project deliverables
• Work with strategy consultants to gain insights into clients’ business and project objectives
• Learn the end-to-end process of project delivery and the associated design tools involved

Qualifications

• Firm grasp of design fundamentals demonstrated by a strong portfolio of digital projects
• Meticulous attention to detail and a keen eye for typography and visual hierarchy
• Clear and effective communication skills in articulating design concepts and rationales
• Proficient in Figma and an eagerness to learn new tools
• Positive attitude with a desire to grow within a collaborative, inspiring teamwork environment

Perks and Benefits

• Mentorship Program
• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $70,000 to $78,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally thoughtful and driven team players who are lifelong learners. 

About The Role

We’re looking for a Senior UX/UI Designer who brings a blend of strong design execution, strategic thinking, and collaborative leadership to each project. You’ll help shape thoughtful and visually striking digital experiences across web and mobile platforms, working closely with cross-disciplinary teams and clients. From early discovery through final delivery, you’ll translate complex requirements into polished designs that meet both business and user needs.

What You’ll Do

• Design best-in-class experiences and interfaces with high attention to craft, usability, and polish
• Deliver thoughtful, pixel-perfect design systems, interactions, and flows in Figma
• Lead design workstreams within projects, from research and ideation through execution
• Apply UX research, usability insights, and product data to refine and evolve designs
• Present work clearly to internal teams and external stakeholders
• Collaborate with other designers, strategists, developers, and clients to find the strongest solution together
• Balance multiple projects and deliverables with attention to quality and detail
• Be dependable when faced with timelines and deliverables of multiple projects
• Provide thoughtful, constructive feedback and support the growth of junior designers
• Stay informed on design trends, tools, and emerging patterns to bring fresh thinking to your work

Qualifications

• 3-5 years of experience in UX/UI design with a minimum of 1 year of experience in leading UX and UI design
• A strong portfolio showcasing UX thinking, interaction design, and visual design execution
• Advanced proficiency in Figma and familiarity with prototyping tools
• Ability to synthesize research, data, and business requirements into actionable designs
• Strong communication and presentation skills, with the ability to advocate for design decisions
• Experience working on complex digital products or platforms
• Comfortable navigating ambiguity and collaborating across disciplines
• Reliable, self-directed, and committed to high-quality design outcomes
• Please note: A portfolio link is required for consideration

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package 
• Retirement Planning
• Parental Leave Program
• Annual tech & travel allowance
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $90,000 to $110,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally thoughtful and driven team players who are lifelong learners. 

About The Role

As an Experience Designer (UX/UI) we will depend on you to be an active contributor in our design thinking process and the creation of innovative mobile, tablet and web products. You will connect design, business, and technology to ship world-class digital experiences for leading companies and global brands.

What You'll Do

• Develop a comprehensive understanding of project needs by attending design thinking workshops, performing user research, conducting user tests, and designing rich interactive experiences
• Identify areas of opportunities for clients and solve functional challenges through brainstorming, ideating, and designing digital solutions with other members of the team
• Collaborate with developers and consultants to understand technology requirements and business objectives as they relate to the designs of the products
• Build industry-leading solutions by staying up to date with design best practices and latest technologies
• Be an advocate for a culture of lifelong learners.

Qualifications

• 1-3 years of experience in UX/UI design
• Meticulous attention to detail and an expert eye for typography and visual hierarchy
• Strong conceptual thinking and design execution abilities in both visual and interaction design
• Great interpersonal and communication skills, with a passion towards the digital space and experience in articulating design concepts and rationales
• Intimate knowledge of Figma, Adobe Creative Suite and prototyping tools
• An in-depth portfolio showcasing digital projects that you can share with us
• Experience in motion design and web or mobile development is a bonus

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Retirement Planning
• Parental Leave Program
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs
• Socials, Outings & Retreats
• Culture of Learning & Development

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $78,000 to $90,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

#LI-Hybrid

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!

As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.

You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.

You will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embody agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

You have:

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years' experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
• Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
• Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
• Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
• A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
• Exceptional storytelling and communication skills (verbal, written, and visual).
• Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
• Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
• An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
• Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
• Flexibility and adaptability in fast-paced, changing environments.
• Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
• Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
• Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
• Experience with AI-assisted design tools and workflows.
• Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
• Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.

Role: Digital Product Designer 

Location: Toronto, ON (remote)

About the role: 

You'll be the user advocate behind digital products and experiences that simplify complex processes and drive meaningful engagement. Working at the intersection of user research, business strategy, and technical feasibility, you'll translate user needs and business requirements into elegant design solutions that perform. We're looking for someone who can balance user empathy with commercial awareness, finding design approaches that delight users while achieving conversion and retention goals. Success means consistently delivering products that test well, perform strongly, and contribute to measurable business growth. 

What you will be doing: 

• Design end-to-end user experiences for web and mobile products that improve usability, conversion, and customer satisfaction 
• Work with marketing and creative leadership to implement brand standards across UX design requests 
•  Conduct user research including interviews, usability testing, and data analysis to inform design decisions and validate solutions  
•  Create comprehensive design systems and component libraries that ensure consistency and efficiency across digital touchpoints  
• Develop wireframes, prototypes, and high-fidelity designs that communicate user flows and interaction patterns effectively 
• Collaborate closely with product managers to translate business requirements into user-centered design solutions 
•  Partner with development teams to ensure design feasibility and maintain quality through the build process  
•  Map customer journeys and identify opportunities to improve user experience and business outcomes  
•  Present design concepts and research findings to stakeholders, articulating user needs and design rationale clearly  
•  Iterate designs based on user feedback, analytics data, and A/B test results to optimize performance  
• Establish accessibility standards and inclusive design practices that serve diverse user needs effectively 
• Have the ability to implement UX Design into brand/design standards 

What you need to be great in this role: 

•  A strong portfolio demonstrating user-centered design process and outcomes across web and mobile platforms, with clear examples of problem-solving and iteration  
•  Advanced proficiency in design and prototyping tools including Figma, Sketch, Adobe XD, and prototyping platforms like Principle or ProtoPie  
• Solid foundation in UX research methods including user interviews, usability testing, journey mapping, and data analysis 
• Experience designing responsive web experiences and native mobile applications with understanding of platform conventions 
• Knowledge of front-end development capabilities and constraints, with ability to collaborate effectively with engineering teams 
• Proventrack recordof using analytics and user data to inform design decisions and measure success  
• Understanding of conversion optimization principles and experience designing for business metrics including retention and engagement 
• Strong systems thinking with experience creating and maintaining design systems and component libraries  
• Excellent communication and presentation skills, with ability to advocate for user needs across diverse stakeholder groups 
• Experience working in agile development environments with familiarity of product development cycles
• Financial sector experience preferred: Understanding of financial services user needs, regulatory requirements, security considerations, and compliance constraints is valued but not essential. 
•  Advanced proficiency with AI design tools (Figma AI, Adobe Firefly, ChatGPT for research synthesis) to enhance ideation, prototyping, and user research analysis  
•  Agentic approach to product challenges: systematically analyzing user problems, identifying optimal design solutions, and executing with clear user-centered reasoning  
• Experience using AI for user research synthesis, persona development, and design iteration to improve workflow efficiency 
•  Ability to guide teams in responsible AI adoption for design processes while maintaining user focus and design quality  
• Strong understanding of AI capabilities and limitations in product design, with emphasis on human insight and user empathy
• At the time of this posting, the base salary for this position may range from $89,250.00 CAD to $99,750.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. 

Req ID: 17006

#LI-midsenior  

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it.

At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus – Rewarding both individual and company performance
• Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program
• Retirement Plans – Helping you plan and save for the future
• Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity
• Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact

The Job: Product Designer

As a Product Designer, you will design and optimize user journeys that improve conversion and accessibility across Money Mart’s web and mobile acquisition experiences.

How You’ll Make an Impact: 

• Conduct user research, map user journeys, and identify friction in sign-up, application flows and account management.
• Design responsive UI flows for mobile and desktop web, with an emphasis on usability and accessibility.
• Spend time developing automation functionalities within the design process for the team, utilizing AI tools. Could be related to research flows, Figma builds, Asana tasks management.
• Use and contribute to the design system (ZeroHeight) to ensure consistent, scalable solutions.
• Present work, document design rationale, and support handoff to development teams.

What You Bring:

• Proficient in Figma, Miro, and Microsoft 365.
• Familiarity with Google Analytics (or equivalent) for funnel analysis.
• Experience using design system tools (ZeroHeight, Storybook, or equivalent).
• Working knowledge of accessibility standards (e.g. WCAG 2.1, AODA).
• Basic prototyping and user testing tools.

Education + Experience

• Bachelor's degree in Design, Human-Computer Interaction, or a related field. Postgraduate coursework or certification in UX, Service Design, or Interaction Design preferred. 
• UX Certification (e.g. NN/g UX Certified, HFI CUA), accessibility training (e.g. WCAG, AODA) is preferred. 
• 3–5 years designing responsive digital experiences in web or mobile
• Experience designing multi-step forms, verification flows, or application funnels
• Familiarity working in agile product environments
• Experience in financial services, fintech, or conversion-focused products
• Working with or contributing to design systems

Ready to apply your Product Design expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together.

Committed to Equal Opportunity: 
 
MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. 

Please note: The salary range for this position is between C$ 85,000 to C$ 95,000. 

Product Designer

We’re looking for an experienced Product Designer to help shape user experiences across multiple B2B SaaS products in our portfolio of companies. You’ll collaborate with product managers, engineers, and company leaders to define product vision, design intuitive interfaces, and improve user workflows in meaningful ways.
This is a hands-on, cross-functional role ideal for a senior designer who can seamlessly blend UX and UI thinking, understands B2B product challenges, and thrives in fast-moving environments. This is an exciting and entrepreneurial opportunity to join a fast-paced technology company with a steep growth trajectory.

Key Responsibilities

• Own end-to-end design processes for multiple B2B SaaS products
• Contribute to or establish a unified design system that supports our portfolio of products
• Conduct user research, create personas, journey maps, and UX flows
• Design wireframes, high-fidelity prototypes, and polished UI components
• Collaborate with cross-functional teams to translate business needs into user-centric solutions
• Apply systems thinking to build scalable design patterns across different products

What We’re Looking For

• 6+ years of experience as a Product Designer, UX/UI Designer, or similar
• A portfolio showcasing work on complex B2B SaaS applications
• Strong user-centered design approach with experience in research and validation
• Ability to move from discovery to polished visual design with ease
• Fluency in Figma, Tailwind CSS, and other modern design tools and systems
• Experience with both startup pace and enterprise-grade design standards

Product Designer

We’re looking for an experienced Product Designer to help shape user experiences across multiple B2B SaaS products in our portfolio of companies. You’ll collaborate with product managers, engineers, and company leaders to define product vision, design intuitive interfaces, and improve user workflows in meaningful ways.
This is a hands-on, cross-functional role ideal for a senior designer who can seamlessly blend UX and UI thinking, understands B2B product challenges, and thrives in fast-moving environments. This is an exciting and entrepreneurial opportunity to join a fast-paced technology company with a steep growth trajectory.

Key Responsibilities

• Own end-to-end design processes for multiple B2B SaaS products
• Contribute to or establish a unified design system that supports our portfolio of products
• Conduct user research, create personas, journey maps, and UX flows
• Design wireframes, high-fidelity prototypes, and polished UI components
• Collaborate with cross-functional teams to translate business needs into user-centric solutions
• Apply systems thinking to build scalable design patterns across different products

What We’re Looking For

• 6+ years of experience as a Product Designer, UX/UI Designer, or similar
• A portfolio showcasing work on complex B2B SaaS applications
• Strong user-centered design approach with experience in research and validation
• Ability to move from discovery to polished visual design with ease
• Fluency in Figma, Tailwind CSS, and other modern design tools and systems
• Experience with both startup pace and enterprise-grade design standards

Product Designer

We’re looking for an experienced Product Designer to help shape user experiences across multiple B2B SaaS products in our portfolio of companies. You’ll collaborate with product managers, engineers, and company leaders to define product vision, design intuitive interfaces, and improve user workflows in meaningful ways.
This is a hands-on, cross-functional role ideal for a senior designer who can seamlessly blend UX and UI thinking, understands B2B product challenges, and thrives in fast-moving environments. This is an exciting and entrepreneurial opportunity to join a fast-paced technology company with a steep growth trajectory.

Key Responsibilities

• Own end-to-end design processes for multiple B2B SaaS products
• Contribute to or establish a unified design system that supports our portfolio of products
• Conduct user research, create personas, journey maps, and UX flows
• Design wireframes, high-fidelity prototypes, and polished UI components
• Collaborate with cross-functional teams to translate business needs into user-centric solutions
• Apply systems thinking to build scalable design patterns across different products

What We’re Looking For

• 6+ years of experience as a Product Designer, UX/UI Designer, or similar
• A portfolio showcasing work on complex B2B SaaS applications
• Strong user-centered design approach with experience in research and validation
• Ability to move from discovery to polished visual design with ease
• Fluency in Figma, Tailwind CSS, and other modern design tools and systems
• Experience with both startup pace and enterprise-grade design standards