San Francisco, CA | Field + Hybrid
OTE: $150K ($75K base / $75K variable) | Commission uncapped

About Wonderschool

Wonderschool builds the operating system for child care. We give providers, from in-home operators to large center chains, the tools to run better businesses: enrollment software, staff recruiting, family management, payments, and subsidy processing, all in one place.

We have product-market fit, a large and growing customer base, and a deeply differentiated product in a market that has been massively underserved by technology. You will be joining at a moment of real momentum, with strong inbound demand, a substantial outbound lead list, and a product that genuinely stands out from the competition.

About the Role

This is a full-cycle field sales role. You will be selling Wonderschool's platform and fintech solutions to child care operators across the full spectrum, from solo in-home providers to multi-site center chains. Your job is straightforward: help them understand how Wonderschool makes their operation more efficient, their revenue more predictable, and their growth more achievable.

You will have a large inbound lead list to work alongside your outbound. The product sells itself once operators see it. Your job is to get in front of them and run a clean process.

The commission is uncapped. Hit your number and keep going.

What You Will Do

• Own the full sales cycle: outreach, discovery, demo, close, handoff
• Sell Wonderschool's child care management platform and fintech solutions to operators of all sizes
• Help providers understand how Wonderschool improves enrollment, teacher recruiting, and family retention
• Introduce fintech solutions: tuition collection, subsidy processing, and financial tools built for child care
• Build and manage a healthy pipeline through inbound follow-up, outbound calling, and field activity
• Maintain disciplined CRM hygiene and accurate forecasting

Who This Is For

• 2+ to 6+ years of B2B or SMB sales, ideally selling to small business owners or operators
• You know your quota numbers and attainment without having to look them up
• Strong phone presence: you build rapport fast and move deals forward
• Comfortable selling across a wide range of customer sizes, from a single in-home operator to a 10-location chain
• Disciplined with follow-up, pipeline hygiene, and CRM
• Prior experience in SaaS, fintech, or selling into service businesses is a plus

Compensation

• $75,000 base salary
• $75,000 variable at quota, uncapped above quota
• OTE: $150,000, with top performers earning significantly more
• Equity
• Full health, dental, and vision

Backed by:

• Goldman Sachs (Lead Series B)
• Andreessen Horowitz (Led Series A: Jeff Jordan, Partner, former CEO of OpenTable, board member at Airbnb and Instacart)
• First Round Capital (Led seed round: Josh Kopelman, founding partner)
• Long Journey Ventures (Lee Jacobs, founding partner; Cyan Bannister, early investor in Uber and SpaceX; Arielle Zuckerberg, active angel investor)
• FundersClub (Alex Mittal and Boris Silver, co-founders; early investors in Coinbase, Instacart, and Webflow)
• a16z Cultural Leadership Fund (led by Chris Lyons)
• Uncork Capital (Jeff Clavier, founding partner)
• Lerer Hippeau (Ben Lerer, founding partner)
• MaC Venture Capital (Marlon Nichols, founding managing partner)
• Imaginable Futures (education-focused fund backed by Pierre Omidyar, founder of eBay)
• Rethink Education
• Abstract Ventures (Ramtin Naimi, founder and general partner)
• Gary Community Ventures (impact investor focused on children and families)
• Stanford University

Job Opportunity: Customer Service Representative

Location: Remote

Job Type: Full-Time Contractor (40 Hours Per Week) 

Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus)

About Think Academy:

TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. https://en.100tal.com/

Think Academy, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.

In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). https://www.thinkacademy.ca/

About the Role:

The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.

This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.

Job Responsibilities:

• Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.
• Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.
• Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.

Job Qualifications:

• Bachelor's degree or above, has strong interest in Education-related fields.
• Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.
• Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.
• 1–3 years of experience in the education-related customer service field is a plus, but not required.
• Bilingual proficiency in both English and Mandarin is Required. 

Working hours reference:

• Eastern Time‌: Wednesday to Sunday 2PM-10PM

The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service.

Think Academy's Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities

At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.

Job Opportunity: Student Advisor / Customer Service Representative

Location: Remote

Job Type: Full-Time Contractor (40 Hours Per Week) 

Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus)

About Think Academy:

TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. https://en.100tal.com/

Think Academy, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.

In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). https://www.thinkacademy.ca/

About the Role:

The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.

This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.

Job Responsibilities:

• Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.
• Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.
• Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.

Job Qualifications:

• Bachelor's degree or above, has strong interest in Education-related fields.
• Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.
• Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.
• 1–3 years of experience in the sales or education-related customer service fields is a plus, but not required.
• Bilingual proficiency in both English and Mandarin is Required. 

Working hours reference:

• Eastern Time‌: Wednesday to Sunday 2PM-10PM

The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service.

Think Academy's Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities

At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.