At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

What you’ll be doing

As the Regional Retail Operations Excellence Specialist, you will be the subject-matter expert driving operational excellence across Georgia, Kazakhstan, and Azerbaijan. Your goal is to improve our partners’ Perfect Order Fulfillment Ratio (POFR) by reducing Orders with Unfulfilled Items (UFI) and Merchant Cancellations.

You will build connections and deep knowledge up from the venue-level, support Account Managers in ops excellence topics, and act as the bridge between stores, Wolt, and your regional counterparties.

Day-to-day in this role you’ll:

Operational Projects

• Manage local rollout of global initiatives and new operational products and processes (e.g. substitutions, inventory adjustments, Picker Application updates) and ensure partner readiness
• Run pilots and share learnings globally to improve picking efficiency, inventory management and item data quality
• Conceptualize and project manage initiatives that will improve country and partner operational efficiency and fulfillment reliability (picker incentive programmes, implementation of picking routes etc)

Performance Management

• Track and analyse Perfect Order Fulfillment Ratio, and its most important sub-drivers
• Identify root causes for low operational performance and define actionable improvement plans together with partners and their Account Managers
• Distinguish between behavioural, process, and data/integration-driven performance issues
• Lead recurring operational reviews with major merchants and follow up on agreed actions

In-Store Operations & Training

• Build and maintain strong relationships with store managers and regional managers
• Conduct regular store visits, staff training, and picker coaching making sure all venues are working based on best proven practices. 

Cross-Functional Collaboration

• Work closely with Regional Ops Heads, Product, Support and other functions on key topics like substitutions, data accuracy, and venue unavailability reduction
• Influence merchant leadership to prioritize operational excellence alongside commercial goals

Knowledge Sharing

• Document best practices, wins, and challenges efficiently in country forums
• Support peers across regions by proactively sharing learnings including to leverage AI tools to scale your own expertise to other partners and countries

Our humble expectations 

• 2-5 years of experience in retail, supply and operations management, account management or similar field roles in ecommerce
• Strong analytical mindset; comfortable with data tools (Excel, Looker, or similar).
• Excellent communication and stakeholder management skills; while having the ability to lead their own work and taking initiative
• Hands-on, proactive, and comfortable working both on-site and cross-functionally online
• Open for travel to Kazakhstan & Azerbaijan (70% of time) 
• Fluent in English, Russian and Georgian 

Why you’ll love it

• 🚀Global and growing fast: Be part of a fast-moving scaleup
• 🤩Ride of a lifetime: Accelerate your career and build your sales skills 
• 💪Instant impact: Take ownership and make a difference
• 💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

We’re looking for a motivated and results-driven Junior Sales Specialist to help grow Bolt Food’s restaurant partner network and strengthen our presence in the local market.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

Please note that this is a full-time contract employment opportunity. The monthly gross salary for this role is 1,945 GEL, plus performance-based bonuses

Probation Period: 6 Months

Working Model : Hybrid (on-site with one remote day per week)

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

As a Junior Sales Specialist, your main responsibility will be to identify, approach, and sign new restaurant partners for Bolt Food. You’ll build strong relationships from the start, clearly communicating the value of our platform and ensuring a smooth onboarding experience. You’ll work closely with internal teams to ensure partner needs are addressed effectively. Let’s build the future of food delivery together!

• Take full ownership of the sales funnel, including lead processing, cold calling, scheduling meetings, and closing deals.
• Identify and evaluate ideal restaurants for partnership with Bolt Food
• Consistently achieve growth targets and sales goals
• Act as the main point of contact for new restaurants during onboarding
• Support partners through a smooth onboarding process and help them start successfully on the platform
• Collaborate with internal teams like Operations, Marketing, and Customer Support to support partner success

• You build and maintain long-term professional relationships
• You communicate effectively and listen actively.
• You proactively solve problems and overcome challenges
• You stay committed to tasks until they’re fully completed
• You have excellent written and verbal communication skills in both Georgian and English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
To increase your chances of being called for an interview, we recommend using the Harvard College Bullet Point Resume Template. 

• Make a direct impact in shaping the future of food delivery
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Enjoy free Bolt Food delivery, health insurance, and wellness perks
• Take part in team events and a dynamic, supportive work culture
• Stay refreshed with free fruits and drinks in the office

*Some perks may differ depending on your location and role.

Business Intelligence Developer

We are looking for a Business Intelligence Developer who wants to step onto a fintech unicorn rocketship. As a BI Developer, you will have the opportunity to take ownership of meaningful, big-picture analytics projects and make an impact on the business.

Create compelling, clear, and powerful visualizations of our data that help us extract key insights. Use data to understand business patterns, trends & communicate with stakeholders. Develop solutions that will help move the business forward and enable better decisions to be made in less time. Develop KPI and company dashboards using SQL / Big data tools and visualize it!

Why join Tipalti?

Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

In this role, you will be responsible for:

• Determine the right analytical approaches to solve key business problems
• Create reports, dashboards, ad hoc requests, forecasts, etc. utilizing our data warehouse and other sources of data
• Translate complex data into actionable insights, identify areas of optimization and growth
• Summarize findings and create data visualizations to explain, persuade, and provide recommendations to stakeholders.
• Effectively collaborate with product managers, data engineering, product analytics, marketers and sales teams across the organization
• Be a major part of the Semantic Layer (single source of truth) and self-service BI project

About you 

• Solid experience in a technical role as a BI Developer
• A self-learning, self-starter attitude with an enthusiasm to work in a fast-paced, team-oriented start-up environment
• Strong Data visualization and storytelling skills:
• daily interaction with data visualization tools (PowerBI)
• presentation and communication skills
• Solid data extraction and manipulation skills in SQL
• Experience from an online-tech company
• A passion for analytics and strong analytical skills
• Working with DWH / data engineering and continuous deployment
• Engaging with multiple stakeholders in various domains

Advantages:

• Experience with DBT, Snowflakeֿֿֿֿ, Python
• Experience in implementing a Semantic Layer 
• Experience in implementing a Self-service BI
• Experience implementing embedded analytics (customer-facing dashboards)
• Bachelor/Master's Degree in a related field

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.