Lead Software Engineer

Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and  inspiring end-to-end customer experience. 

Scalable solutions, exciting challenges, and a direct impact on more than 5 million customers. This is engineering at THE ICONIC.

Our systems handle a massive amount of traffic, and with millions of active sessions it’s guaranteed you’re going to get first-hand feedback from customers on the code you deploy! 

Our agile engineering team is responsible for building the technology, features, and experiences our customers are obsessed with. We are on a mission to bring on the future of shopping!

What you will do..

• Lead software projects to develop our cutting-edge e-commerce platform
• Work in an agile environment to develop a best-in-market experience for THE ICONIC customers
• Work on complex architectural and technical problems
• Write and maintain clean and well-tested code
• Deploy microservices using infrastructure as code technologies, CI/CD (GitHub Actions), Terraform
• Work on distributed systems at scale with high traffic workloads
• Collaborate with other software engineers and stakeholders in your team to build and maintain APIs in our microservices architecture (Kubernetes)

What we are looking for..

• Experience leading agile and lean software engineering teams
• Excellent understanding of fundamental engineering concepts - SOLID principles, clean code, design patterns, testing
• Software Architecture - well versed in a range of architectural styles such as mirco-services, event driven architecture, and migrating legacy systems.
• In-depth knowledge of scalable SaaS cloud solution services such as AWS, GCP or Azure
• APIs - RESTful API design
• Databases, experience with any RDMS (MySQL, Postgres, etc) and NoSQL solutions (Redis, DynamoDb, etc.)
• Security-first mindset
• Well versed in unit testing frameworks such as Jest
• Well versed  in Node.js (with either JavaScript or TypeScript) or PHP
• Experience with automated deployments (CI/CD)

Ways to stand out from the crowd..

• Exposure to Docker in production (Kubernetes, EKS)
• Experience with queue solutions to execute background jobs asynchronously (RabbitMQ, AWS SQS, Kafka, etc. any of these)  
• Experience working with modern front-end JS frameworks (eg. React, Vue.js, Angular)
• CSS/SASS and UX/UI Design
• PHP and PHP Unit
• AWS cloud experience

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days and hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

Additional Information

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

The goal of our Platform Engineering team is to make it easy for our service teams to build and run production systems. As an experienced engineer in Platform Engineering, you will be helping re-architect our platform to run on public, private, and hybrid clouds and to allow for frequent, predictable and high impact changes. You will ensure that our world-class infrastructure is always available, responsive, and capable of meeting the diverse needs of our customers.

As part of the team, you will be responsible for leading a small team whilst still being super technical and hands on, building the cloud infrastructure that powers the Appian platform. This isn’t your average software developer role. On the Platform Engineering team, you’ll learn about a wide range of technologies and tackle new challenges as you add features and functionality to the Appian cloud infrastructure.

Right now this role is focused on building features that enable network connectivity between our platform and external networks. This will likely change and evolve over time, so this will give you an idea of the type of work you will be doing when you start.

To be successful in this role, you need:

• The ability to leverage knowledge of data structures, algorithms, and design patterns to write software in a cloud infrastructure environment, using tools such as: Python, Go, Java, Terraform, Pulumi, CI/CD pipelines, RDBMS, No-SQL DBs, etc.
• Solid knowledge of AWS services like: EKS, EC2, Lambda, DynamoDB, VPC networking, and S3 (or equivalent cloud provider experience)
• Familiarity with networking and security best practices in the cloud
• Experience providing technical leadership to drive pragmatic solutions and dive into impactful design decisions
• Experience coaching junior and senior engineers while championing best practices across your team
• Fluency in reviewing architecture / designs from team members, identify problems, and make suggestions for better practices
• Experience with conducting code reviews looking out for the elegant approach, performance, maintainability, and security
• Ability to identify dependencies between multiple teams. Ability to communicate blockers and escalate as needed
• Experience operating business-critical production services
• Experience automating the creation and configuration of cloud resources and services on-demand
• Interest in automating every aspect of our development lifecycle and help us in our mission to achieve continuous delivery
• Share advanced/expert knowledge with others in the department, both on and off team; maintain a reputation as a key resource in those areas
• Lead technological changes to keep the platform modern

Some of the tools and resources we will equip you with include:

• Dedicated learning time to become an expert in technologies like Kubernetes, AWS, Docker, and Linux networking
• Opportunities for growth and leadership
• Engineering Indie Time (dedicated time to build whatever you want) and annual hackathons - we value activities that inspire others and get creativity flowing!

Basic Qualifications:

• 10-15+ years experience designing, building and architecting software in an enterprise software or SaaS/PaaS environment
• Some leadership experience (managing and mentoring a small team of Junior Developers)
• Advanced knowledge of at least one programming language and comfortable working with Object-Oriented programming concepts
• Outstanding hands on development experience in Terraform, Java, Go, Python
• Experience driving projects to impact
• Experience working in a Linux environment
• Excellent spoken and written communication
• Bachelors in Computer Science or Engineering, or equivalent experience

About ROLLER

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

Why You'll Enjoy This Role!

🚀 Real Scale, Real Consequence - If you want your judgment to matter, this is the place. ROLLER is a global, rapidly scaling SaaS business backed by Insight Partners. In 2025, we powered 90 million guest experiences across those 35 countries and we’re growing fast towards 1 billion experiences a year. When things go wrong at this scale, the impact is real: lost revenue for operators and poor experiences for guests who are meant to be having fun, celebrating birthdays, or spending time with friends. The systems you design, build, and operate genuinely matter.

💻 Real-World Complexity, Not Toy Problems - This role suits engineers who enjoy problems shaped by the real world.  You’ll work on high-impact capabilities. Getting it right means venues run smoothly. Getting it wrong shows up immediately.

🧠 Depth Over Churn - Rather than bouncing between unrelated features, you’ll go deep on a clearly defined problem space. That depth rewards strong technical judgment, careful consideration of downstream impact, and a long-term view of quality.

Why You Want To Work With Us!

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist. ROLLER ranks in the top 5% of sales organisations to work for on RepVue!

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Why This Role Matters

As a vital member of our Product & Tech Team, you will utilise your expertise to work within our ecosystem of applications, services and infrastructure using a combination of C#, Angular, Typescript, T-SQL and harness the multitude of services offered by AWS including Lambda, API Gateway, DynamoDB, S3, SES and SQS.

You’ll work with an AI-augmented engineering environment, leveraging agentic workflows, LLM-powered tools, and automation to accelerate development and expand product capabilities. We place a strong emphasis on deep technical understanding and ownership. You’re expected to understand, validate and take responsibility for what AI produces. In this role, you’ll also design and build AI-powered features and systems that deliver smarter, more adaptive user experiences.

Like all Engineering roles at ROLLER, this position follows a hybrid work model - 3 days per week in our office located in the Sydney CBD, with flexibility to work remotely for the remainder of the week. Many of our Engineers also choose to spend additional time in the office to collaborate and connect with the team in person.

What You'll Do

You will build elegant solutions with code to solve problems and contribute directly to the success of our customers by:

• Designing, building and maintaining secure, scalable, production-grade software across the stack.
• Leading integration-heavy initiatives (APIs, third party providers, complex workflows), including defining contracts, handling edge cases, and building robust failure models.
• Owning technical quality end-to-end: testing strategy, observability, performance, reliability, rollout safety, and incident response for your areas.
• Driving pragmatic engineering execution: breaking down ambiguous problems into incremental deliverables with a bias toward shipping and learning.
• Promoting quality through software craftsmanship, agile best practices, and continuous delivery/deployment techniques.
• You have hands-on experience using AI in coding/programming to drive greater impact.

About You

• Strong experience building and shipping full-stack software in a modern SaaS environment.
• Experience with C# .NET (web APIs) and designing/consuming APIs in distributed systems.
• Hands-on experience using AI tools in software development.
• Exposure to integration work: third-party systems, payments-like workflows, compliance/regulatory domains, or similarly complex ecosystems.
• Solid front-end fundamentals (Angular/TypeScript experience).
• Comfortable with SQL and data modelling.
• Strong engineering craft: clean design, testing, debugging, security mindset, and reliability.
• Curious, collaborative, and comfortable working with teammates distributed across time zones.

We believe AI is a career-defining inflection point. ROLLER is a fast adopter of new technology like AI, and every team member is empowered to own their learning and use the latest tools to supercharge their impact. We’re looking for candidates with the proficiency and curiosity to embrace AI and technology — not just as a technical skill, but as a core competency to help us achieve big goals.

Perks!

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• ROLLER Recharge days to celebrate and recharge once we’ve hit our goals
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

Explore your future with Mindshare, part of WPP Media. If this role isn’t 100% aligned, apply anyway and we’ll add you to a specific Talent Pool so we can collaborate on future available positions.

Join a global media powerhouse dedicated to driving 'Good Growth' and help us shape an era of media that’s better for people, clients, and the world.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Mindshare: A Leading WPP Media Brand

Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

The Role

Location: Sydney

We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 3 days per week.

• Bring Campaigns to Life: You'll be at the heart of the action, managing the implementation, optimisation, and reporting of media campaigns for our amazing clients.
• Master the Media Mix: Get hands-on experience across all media channels and touchpoints, from social and search to the next big thing in advertising.
• Build Client Connections: Forge strong relationships with clients, becoming their trusted go-to for all things campaign activation and delivery.
• Collaborate with the Best: Work side-by-side with a brilliant team of internal specialists and market-leading media partners to deliver exceptional results.
• Own the Detail: Take charge of the crucial details, ensuring flawless execution of campaign bookings, financials, and compliance with immaculate precision.

Ideal Skills and Experience

A detail-obsessed media lover with a positive, can-do attitude and a passion for teamwork will excel in this dynamic and supportive environment. We’re also looking for;

• A True Media Enthusiast: You have a genuine passion for the media industry, with up-to-the-minute knowledge of the landscape and a hunger to learn more.
• Detail-Oriented Dynamo: You possess an eagle eye for detail, taking immense pride in delivering accurate and flawless work every time.
• Proactive Problem-Solver: You're a forward-thinker with a results-driven mindset, always looking for opportunities to improve campaign performance.
• Brilliant Communicator: You thrive on collaboration and can clearly and confidently communicate with clients, partners, and your team.
• An Organisational Guru: You can expertly prioritise tasks in a fast-paced environment, ensuring the most important work is always tackled first.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

What We Offer 

At Mindshare ANZ, we offer a competitive salary package, with 20 days holiday increasing with service to a maximum of 25 days, with the option to purchase extra leave of up to 4 weeks per year. We also offer a flexible working environment, paid parental leave, flexible public holidays, birthday leave and early finishes during the summer months. These are just some of the great perks you can utilise.

Based on the south side of the bridge in Barangaroo, our office has beautiful views of Sydney Harbour and is a great space to hang out with colleagues and friends!

We have a culture of learning where we invest in your career growth and development through a range of learning and development opportunities. We offer a supportive and inclusive workplace culture that values diversity and collaboration and we provide mental wellness support via our Employee Assistance Program.

Our Commitment 

We want you to have the best opportunity to show us your skills and talents, please let us know if there is anything we can do to make the application/interview process work for you. Should you require any adjustments throughout the process, please collaborate with our hiring team who will be happy to assist.  

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Here, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience! We believe that diversity is vital and positively influences the environment in which we operate. We are committed to fostering a diverse and inclusive work environment that is free of discrimination, harassment or bullying. Race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions, we encourage all applicants. 

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