WHO WE ARE  

Factorial Energy is a pioneering U.S.-based solid-state battery company driving the future of energy storage and electrification. Partnered with global leaders including Mercedes-Benz, Stellantis, Hyundai, and Kia, Factorial is at the forefront of developing next-generation e-mobility platforms for commercial, defense, and consumer applications—spanning electric vehicles (EVs), drones, eVTOL aircraft, power tools, marine systems, robotics, and more. The company has achieved multiple industry firsts, including being the first to power a demonstration vehicle with a global OEM (Mercedes-Benz) which achieved over 1,200 km (749 mi) of range, the first to earn UN 38.3 certification for automotive-sized solid-state cells, and the first to deliver B-samples of automotive-sized solid-state batteries to major OEMs. 

The Opportunity

Factorial is looking for an All-Solid-State Battery Anode Wet & SE Slurry Coating Process Engineer responsible for the wet slurry coating process and equipment development for anode and sulfide-based solid electrolyte (SE) applications. We leverage cutting-edge wet electrode manufacturing to revolutionize all-solid-state battery performance, cost, and scalability. This role requires experience in close cooperation with internal teams and external partners. This candidate will be involved from the beginning of process optimization for R&D projects, pilot line scale-up, and through to low/high-volume production. The candidate must demonstrate excellent written and verbal communication skills to facilitate efficient communication between various departments/vendors.

Duties and Responsibilities 

Duties and responsibilities include, but are not limited to: 

All-Solid-State Battery Anode Wet & SE Slurry Coating Process Development

• Lead R&D efforts to design, optimize, and scale wet slurry coating processes for ASSB anode and sulfide SE applications.
• Develop novel slurry formulations and coating strategies to enhance electrode-electrolyte interfacial compatibility, ionic transport efficiency, and cycling stability.
• Establish critical process parameters (e.g., slurry dispersion, viscosity control, coating speed, drying profiles) to meet all-solid-state battery performance specifications.
• Address key wet coating challenges specific to ASSB: solvent selection, slurry sedimentation, SE-solvent compatibility, and interfacial side reaction control.

Quality & Yield Improvement

• Identify root causes of wet coating defects (e.g., pinholes, thickness non-uniformity, cracks, lithium dendrite penetration) and implement corrective actions.
• Utilize statistical analysis (SPC, DOE) to drive yield improvements and reduce process variability.
• Collaborate with PD/QA to define testing protocols and quality standards for wet-processed all-solid-state electrodes.

Production Efficiency & Scalability

• Optimize manufacturing workflows to increase throughput and reduce unit production costs.
• Design experiments to validate process scalability from lab to pilot line to mass production.
• Troubleshoot equipment/process issues to minimize downtime.

Next-Generation Equipment Development

• Partner with equipment vendors to conceptualize, prototype, and validate next-gen wet coating electrode machinery.
• Define technical specifications for new equipment (e.g., vacuum-integrated drying systems, solvent recovery units).
• Drive innovation in automation, in-line monitoring, and Industry 4.0 integration.

Must Have Qualifications

Technical Expertise:

• 3+ years of hands-on experience in wet electrode coating manufacturing for lithium-ion batteries, sulfide electrolyte system experience highly preferred.
• Deep knowledge of wet process steps: slurry preparation (dispersion, deaeration), precision coating (doctor blade/slot-die), vacuum drying, calendaring, and lamination.
• Proficiency in material characterization (SEM, XRD, adhesion testing) and data analysis tools (JMP, Minitab).

Process & Quality Tools:

• Mastery of DOE, SPC, FMEA, and Six Sigma methodologies.
• Experience scaling processes from R&D to high-volume production.

Equipment & Innovation:

• Proven ability to collaborate with equipment suppliers on custom solutions.
• Familiarity with ASSB-specific process challenges (moisture control, interfacial stability, mechanical pressure sensitivity).

Education & Collaboration:

• Master's in chemical/Materials/Mechanical Engineering or related field.
• Strong cross-functional skills to work with R&D, production, and supply chain teams.

Nice to Have Qualifications

Preferred Qualifications:

• Hands-on experience with sulfide solid electrolyte systems or halide electrolyte systems.
• In-depth understanding of binder systems (PVDF, CMC/SBR) and conductive additives behavior in wet coating processes.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job's mission

As a Senior Engineer II, Product Quality at ASM, you will be part of the Global Quality team, working closely with Business Unit Engineers, Product Support, Field Teams, Supplier Quality, and Manufacturing to ensure product quality and reliability across the full product lifecycle. This role contributes directly to customer success by proactively identifying, analyzing, and resolving non‑conformance issues in manufacturing, field, and customer environments.

This position is based in Korea and requires a self‑motivated engineer who independently identifies issues, actively drives actions end‑to‑end, and effectively works with an overseas manager and global teams. Fluency in both Korean and English is essential, as the role involves frequent communication with international stakeholders and customers while driving systemic quality improvements for ASM semiconductor equipment

What you will be working on

• Act as Single Point of Contact (SPOC) for Global Quality for assigned product lines
• Act as SPOC for key customer field teams on quality‑related issues
• Build a clear understanding of quality concerns, determine resolution paths, and actively drive corrective and preventive actions
• Investigate and resolve non‑conformance issues with high customer impact or systemic root causes
• Drive build‑in quality activities within ASM’s Toll Gate process for New Product Introductions
• Work with Business Unit engineers to define Critical Parts, perform Design FMEAs, and track Design‑for‑Quality scorecards
• Analyze non‑conformance data to identify trends, repeat issues, and systemic failure mechanisms
• Work with cross‑functional teams to implement permanent solutions and prevent recurrence
• Communicate quality status, findings, and solutions to customers and various levels of ASM management
• Support continuous improvement and efficiency initiatives within the Global Quality organization

What we are looking for

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Materials Science, or Physics (Master’s degree is preferred; Ph.D. is a plus)
• Around 12 years of experience after Bachelor’s degree in semiconductor or related manufacturing industries
• Ability to work independently with strong ownership and accountability
• Experience with structured problem‑solving methodologies such as 8D, A3, C4, or FMEA
• Strong analytical skills and ability to drive fact‑based decisions using data
• Ability to collaborate effectively with global teams and an overseas manager

What sets you apart

• Experience in a quality role supporting semiconductor products
• Background in semiconductor process and/or equipment environments
• Experience with deposition, ALD, or related process technologies
• Experience with Quality Management Systems, Quality Assurance, or Process Control
• Project management experience in cross‑functional engineering environments

Job's mission

ASM is a leading, global supplier of semiconductor process equipment for wafer processing. We deliver innovative technology solutions to the world’s leading semiconductor manufacturers.  We are a dynamic, growing company and provide groundbreaking solutions that are helping to make semiconductor devices smaller, faster, and more powerful.

ASM International NV is headquartered in the Netherlands. Our over 4,700 employees are based in 14 countries, including the United States, Europe, Japan, Korea, Taiwan, and Singapore. We benefit from this diverse perspective and the advantages of bringing together the best brains in the world to create new breakthroughs, turning today’s challenges into tomorrow’s opportunities.

As a software development engineer, you will develop control software for ASM semiconductor equipment.

What you will be working on

• Leading and improving the SQA process.
• Evaluate, recommend, and implement automated testing tools and strategies.
• Research new tools, technologies, and testing processes.
• Maintain and enhance the functionality of our internally developed (C#) modeling engine testing tool.
• Design test plans, scenarios, scripts, or procedures.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Document test procedures to ensure replicability and compliance with standards

What we are looking for

• Excellent written and English communication skills
• Team player who enjoys supporting and working with others
• S in Computer Science or related field
• Proficient with UI/BDD and end-to-end testing tools
• Minimum 4 years of professional experience in software development or automation engineering, or similar role.
• Proficiency in software development using C++ and C#

What sets you apart

• Experience in development and usage of Git, SVN, or Jira.
• Working as part of a Scrum or other Agile software team
• Practical experience in utilizing automation tools (WinAppDriver, SmartBear TestComplete).
• More than 4 years of experience in the semiconductor industry.
• Experience in developing automation tools and writing test cases.

Behind the user-friendly iOS and Android apps and webpage that work across the world is the engineering team.  We are in charge of creating, developing, improving, and maintaining all Fever services so that more people can have an amazing experience.

About the role

What are we looking for:

We are looking for a Senior Software Engineer to join the backend team with outstanding software development talent proven by great work results/experience. Somebody that cares about code quality and not just get things done, but get things done right.

If you're smart, have great energy, can't think about a system without a CI/CD pipeline and you want to thrive in a fast paced environment, we are in sync.

What would you do at Fever?

On your first month in Fever:

• You will be fully integrated into the team. You will participate in plannings, groomings and retrospectives of the team, and you will have met the departments of Fever.
• You will get familiar with Fever’s tech stack: frameworks used to develop our applications, CI/CD workflows and infrastructure that support our operations.
• You will have lots of Pull Requests merged and running in production.
• You will attend some of the Fever Original’s experiences like Candlelight.

After 3 months in Fever:

• You will be able to come up with solutions to new difficult problems, defining the solution from the architecture design to its implementation.
• You will continue creating production grade Python code designed to handle high levels of traffic, measuring the outcome of the functionalities and improving the product.
• You will participate in some of the hackdays or hackathons we organise with other teams, and you will mostly know everybody from engineering.

On your 6th month in Fever:

• You will have responsibilities over different parts of the systems, analysing the usage from the users and evolving the platform to meet the user’s needs.
• You will have participated in the launch of one of our new microservices, from 0 to production.
• You will mentor other team members through code reviews, sessions of architecture design and pair programming.
• You will participate in some of the team buildings we organise for your team or the whole engineering team.

About you

Must have skills:

• Strong knowledge on good practices, testing and design patterns
• You are proficient in business English
• You know how to deliver code from development to production
• Experience with RESTful APIs (implementation and consumption)
• Knowledge of relational databases and SQL

We use these technologies, so it would be a plus if you have experience in:

• Django/Flask
• PostgreSQL
• Redis
• Celery with RabbitMQ
• Experience working on agile methodology 
• Event communication between services
• Handling services with more than 1000 request/second.
• AWS, Docker and Kubernetes

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly anywhere in South Korea
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• English Lessons
• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. (Including Base, Variable, and Stock Options)

Job's mission

At ASM, the Software Engineering Team delivers software that produces immediate and tangible results in the operation of advanced semiconductor processing equipment. Our systems directly control critical hardware subsystems, including robotics, gas valves, temperature controllers, and other key modules.

Join our team for the opportunity to:

• Support advanced software enabling cutting-edge semiconductor manufacturing technology
• See the real-world impact of your work by driving some of the most advanced systems in the SEMI industry
• Collaborate with a global team of highly skilled Field Software Engineers
• Be part of a team leading next-generation semiconductor manufacturing control software and industry trends
• Work onsite, close to where our customers operate and where technology meets production

What you will be working on

As an experienced Software Support Engineer, you will take ownership of complex software issues in customer-facing environments and play a key role in bridging customers, field teams, and development.

• Lead and support collaboration with Software Design Engineers throughout software development, testing, deployment, maintenance, and continuous improvement for semiconductor manufacturing equipment
• Diagnose and triage system-level issues spanning software, mechanical, and electrical domains
• Own and manage technical escalation calls with field support engineers and customers at the local level
• Work closely with QA and Support teams to reproduce reported issues and add confirmed defects to the regression test suite
• Act as the primary technical voice of the customer by gathering requirements, aligning priorities, and translating needs into clear, accurate software specifications
• Support debugging and fixing complex issues, and when possible, develop small enhancements to improve system stability or functionality
• Author, revise, and review system specifications, software designs, test plans, and other software documentation
• Investigate and troubleshoot internal and external inquiries, questions, and problem reports; provide root-cause analysis, solutions, and viable alternatives
• Participate in system design teams to review architecture, interfaces, and system behavior from a support and customer-impact perspective
• Work with customers to upgrade tools to the latest software versions and actively support qualification and validation activities

What we are looking for

• Demonstrated analytical thinking and strong problem-solving skills applied to complex software systems
• Experience supporting software in production or customer-facing environments
• Proven ability to diagnose and resolve issues involving software, hardware, and system integration
• Hands-on experience with software development using general-purpose programming languages such as C++ or C#
• Proficiency in reading existing code, performing root-cause analysis, and using debuggers and integrated development environments (IDEs) effectively

What Sets You Apart

Required / Core Experience

• Educational background in Computer Science, or Computer, Electrical, or Mechanical Engineering (or equivalent practical experience)
• Over 5 years of experience solving software-related problems in complex systems

Preferred Experience

• Software development or support for machine control systems, including semiconductor manufacturing equipment
• Experience with real-time control software and multi-threaded applications
• Development experience on Windows and real-time operating systems
• Knowledge of data communications, networking, and fieldbus technologies such as EtherCAT
• Experience with device drivers or other interrupt-driven software
• Development or troubleshooting experience with graphical user interfaces (GUIs)
• Understanding of complex scheduling algorithms and deadlock avoidance
• Ability to read and interpret specifications, designs, communication interfaces, and API documentation

• Professional experience supporting customers or engineering teams using Japanese and/or Chinese (written or verbal)

Job’s Mission

As a Field Software Engineer at ASM in our Sales & Service function based in Korea, your mission is to become a trusted technical expert supporting the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. With structured onboarding and mentorship, you’ll contribute to ensuring our tools perform at the highest standards while developing hands-on experience in a highly dynamic, customer-facing environment.

What You Will Be Working On

• Support SW Design Engineers in development, testing, deployment, maintenance and improving software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with SW team and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customers to write correct specs for features and help with fixing bugs and develop small features if possible
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives because of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customers to upgrade tools to the latest SW version and help with the qualification
• Troubleshooting complex, microprocessor-controlled electromechanical systems.

• Providing tool-down repair support in complex situations and working collaboratively in cross-functional teams to develop and present action plans for issue resolution.
• Performing on-site service at various customer locations, primarily in cleanroom environments.
• Ensuring a high level of customer satisfaction through advanced service skills and permanent problem resolution, always maintaining a “safety first” mindset.
• Delivering comprehensive and timely service reports.

What We Are Looking For

• Bachelor’s or master’s degree in a relevant field related to software, or semiconductor-related engineering fields.
• New graduates are welcome to apply
• Candidates with at least two years of experience in a semiconductor equipment company are preferred.
• A strong interest in the semiconductor industry and eagerness to build a career in field software engineering.
• Effective communication skills in both Korean and English.
• Strong analytical and problem-solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Proficiency in MS Office applications.
• Willingness to travel and work at customer sites
• A proactive attitude, with a strong desire to learn, grow, and work in a fast-paced technical environment.

Job’s Mission

As a Field Software Engineer at ASM in our Sales & Service function based in Korea, your mission is to become a trusted technical expert supporting the installation, maintenance, and optimization of ASM's advanced semiconductor equipment. With structured onboarding and mentorship, you’ll contribute to ensuring our tools perform at the highest standards while developing hands-on experience in a highly dynamic, customer-facing environment.

What You Will Be Working On

• Support SW Design Engineers in development, testing, deployment, maintenance and improving software for our semiconductor manufacturing equipment
• Able to triage mechanical, electrical and software bugs
• Responsible to manage escalation calls with SW team and customers at local level
• Work with QA / Support team to add replicated bugs to regression
• Work with customers to write correct specs for features and help with fixing bugs and develop small features if possible
• Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives because of these investigations.
• Participate in system design teams.
• Be the eyes and ears of the customer, align on priorities
• Work with customers to upgrade tools to the latest SW version and help with the qualification
• Troubleshooting complex, microprocessor-controlled electromechanical systems.

• Providing tool-down repair support in complex situations and working collaboratively in cross-functional teams to develop and present action plans for issue resolution.
• Performing on-site service at various customer locations, primarily in cleanroom environments.
• Ensuring a high level of customer satisfaction through advanced service skills and permanent problem resolution, always maintaining a “safety first” mindset.
• Delivering comprehensive and timely service reports.

What We Are Looking For

• Bachelor’s or master’s degree in a relevant field related to software, or semiconductor-related engineering fields.
• Candidates with at least 5 years of experience in a semiconductor equipment company are preferred.
• A strong interest in the semiconductor industry and eagerness to build a career in field software engineering.
• Effective communication skills in both Korean and English.
• Strong analytical and problem-solving skills
• Some software development skills in one or more general purpose programming languages: C++, C#
• Being able to read code and step through a debugger/IDE
• Proficiency in MS Office applications.
• Willingness to travel and work at customer sites
• A proactive attitude, with a strong desire to learn, grow, and work in a fast-paced technical environment.