Role: Technical Services Engineer

Location: APAC (Seoul, South Korea or Hong Kong)

Department: Customer Solutions and Services

Reports to: Director, Technical Services (based in LA)

Dotted Line Report: Head of Support, APAC

ABOUT THE ROLE

This is a hybrid role supporting two teams: Technical Services and Support. Key responsibilities include delivering Disguise projects, providing on-site technical support, and managing support cases day-to-day when not in the field.

The Technical Services Engineer requires an in-depth understanding of various Disguise workflows, including Projection, OmniCal, SockPuppet, DMX, SLC, Notch, and RenderStream. This role also requires being a certified trainer, delivering official Disguise training courses as well as bespoke sessions customised to customer needs. The company will provide all necessary training to ensure your success in the role.

This individual will collaborate with various Disguise teams—including Sales Managers, Solution Design Specialists, Support Specialists, Software Developers, and Hardware Technicians—as well as third-party vendors and, most importantly, the customer. You will ensure that both in-house and visiting projects are delivered successfully, with minimal disruption, while consistently exceeding expectations. As a Technical Services Engineer, you are highly experienced in managing both internal and external stakeholders.

The Technical Services Engineer must be based in the APAC region (ideally in Seoul, South Korea or Hong Kong). You will be required to travel in response to global project demand. Both domestic and international travel is required (approximately once a month), sometimes at short notice. On-site deployments typically last 1–2 weeks per project.

This person will play a pivotal role at Disguise as the gateway between our technology, the customer and their audience's visual experience.

WHAT YOU WILL DO

• Technical Services:
• Travel to client sites (domestic and international) to verify that onsite physical integration aligns perfectly with the original engineering designs.
• Commission systems capture all necessary information and produce a handover document. 
• Provide workflow guidance, best practices, and help clients to build their own show projects. 
• Deliver the relevant training as required.
• Ensure proper project handoff to other Disguise teams such as Customer Success and Support, to ensure a smooth transition to day-to-day account management.
• Travel to sites to address firefighting situations, working closely with developers and other team members. 
• Support:
• Own high-priority customer cases and communicate with the customer to resolve issues.
• Prioritise incoming support cases and escalate critical cases.
• Monitor key client Slack channels to identify emerging concerns and escalate them internally for immediate addressing. 
• Other responsibilities:
• Collaborate with Sales Managers to provide technical insights during initial client consultations and project discovery.
• Support and/or lead technical demos as required.
• Advise on the technical design phase by developing and refining system schematics, signal flows, and infrastructure plans for large-scale, complex AV installations.

EXPERIENCE

• 3+ years of experience installing, setting up, and operating complex AV systems and control interfaces, including hardware, software, and relevant third-party products. 
• Experience programming Disguise projects in Live Concerts, xR / VP environments. 
• Experience using and troubleshooting technical gear related to live events and xR / VP production (including LED, cameras, and networking) 
• Experience in ST2110 workflow and networking. 
• Experience working on and traveling to client sites.
• Up-to-date knowledge of the latest trends in the entertainment industry.

BEHAVIOURS & VALUES

• Excellent spoken and written English skills and native language.
• A full understanding of the region's culture.
• Flexibility: Willingness to travel both domestically and internationally (roughly once every other month) for 1-2 weeks per project/trade show.
• Adaptability: A passion for learning new technologies; we will provide additional training in specialized areas like virtual production and immersive experiences as needed.
• Ideally, working 4+ days per week out of the Disguise office.
• Anybody joining Disguise should embody the following attributes:
• Driven, proactive and passionate about project delivery and customer support. 
• Accountable and dependable, a team player who takes accountability and asks for help when needed.
• Dynamic and quick to respond to changes, works well under pressure and with other teams.
• No Ego:  Win for the team and for our customers.

Job's mission

As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.

Job's mission

Step into a career where your academic expertise becomes the foundation for real-world innovation. As a Field Process Engineer at ASM, you’ll work directly with customers to optimize thin-film deposition processes that power the future of semiconductor technology. You’ll be part of a collaborative team driving performance, precision, and customer satisfaction.

What you will be working on

• Conduct process engineering research, development, and evaluation to support ASM’s business goals.
• Provide technical guidance during tool installs, repairs, operations, and calibration.
• Develop and refine process recipes, collaborating with hardware engineering to meet customer performance targets.
• Analyze complex data to define problems, develop solutions, and deliver actionable recommendations.
• Partner with customers to optimize tool performance and meet integration requirements.
• Create and present technical documentation, reports, and presentations for internal and customer audiences.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, or Physics.
• Strong customer-focused mindset and communication skills in Korean and English.
• Ability to work in a cleanroom environment with appropriate safety equipment.
• Proficiency in MS Office tools.

What sets you apart

• 2+ years of relevant experience for Master’s degree holders.
• Deep understanding of semiconductor process flows, especially ALD, PEALD, EPI, CVD, PECVD.
• Knowledge of thin-film deposition technologies.
• Commitment to safety and adherence to established procedures.

Job's mission

Step into a career where your academic expertise becomes the foundation for real-world innovation. As a Field Process Engineer at ASM, you’ll work directly with customers to optimize thin-film deposition processes that power the future of semiconductor technology. You’ll be part of a collaborative team driving performance, precision, and customer satisfaction.

What you will be working on

• Conduct process engineering research, development, and evaluation to support ASM’s business goals.
• Provide technical guidance during tool installs, repairs, operations, and calibration.
• Develop and refine process recipes, collaborating with hardware engineering to meet customer performance targets.
• Analyze complex data to define problems, develop solutions, and deliver actionable recommendations.
• Partner with customers to optimize tool performance and meet integration requirements.
• Create and present technical documentation, reports, and presentations for internal and customer audiences.

What we are looking for

• Ph.D. in Material Science, Chemical Engineering, or Physics.
• 2+ years of relevant experience for Master’s degree holders.
• Strong customer-focused mindset and communication skills in Korean and English.
• Ability to work in a cleanroom environment with appropriate safety equipment.
• Proficiency in MS Office tools.
• Deep understanding of semiconductor process flows, especially ALD, PEALD, EPI, CVD, PECVD.
• Knowledge of thin-film deposition technologies.
• Commitment to safety and adherence to established procedures.
• Fluent English communication 

Available Location: Seoul, South Korea

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Familiarity with Zero Trust Framework and SASE related concepts.
• 6 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• Good communication skills in Korean and English 
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Available Location: Seoul, South Korea

What you’ll do as a Senior Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Familiarity with Zero Trust Framework and SASE related concepts.
• 10 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• Good communication skills in Korean and English 
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

About the Role 

As a Senior Software Engineer in the System SW, you will serve as the architect of our core software infrastructure—the critical layer that keeps the entire autonomy stack running. This is a high-impact role for technical leaders who are comfortable working across architecture, implementation, and long-term system health.

You will go beyond individual feature implementation to design scalable, robust, and high-performance system architectures. This is not a support role; you will make design decisions that affect the entire engineering organization, identify structural risks before they become recurring problems, and turn ambiguous technical challenges into robust software that scales across thousands of sensors and vehicles.

Responsibilities

• Design and lead the development of robust, scalable system-level software and middleware in Modern C++ to support complex autonomy and perception stacks.
• Own and evolve foundational infrastructure including process management, resource isolation, and runtime stability across our deployed platforms.
• Drive safety and reliability engineering by implementing fault detection, graceful degradation, and system-level testing to ensure continuous operation under stress.
• Design and maintain data pipeline and streaming infrastructure for the efficient transport and delivery of high-bandwidth sensor data at scale.
• Identify and resolve complex system-wide bottlenecks by leading profiling and optimization efforts for CPU, GPU, memory, and network utilization.
• Facilitate technical mentorship by leading code and design reviews, establishing best practices for C++ development, and raising the technical bar across the organization.
• Collaborate closely with Perception, Motion, and Infra teams to define and enforce clean system interfaces and make practical engineering tradeoffs

Qualifications

• Bachelor’s degree or higher in Computer Science, Computer Engineering, or a related field.
• At least 6+ years of experience with strong proficiency in Modern C++ with a deep understanding of multi-threading and concurrency.
• Demonstrate a mastery of Linux systems with an in-depth understanding of IPC, networking, and system calls, combined with expertise in profiling and performance analysis tools.
• Possess strong problem-solving skills with experience debugging complex system-level issues in production or production-like environments.
• Apply sound engineering judgment to turn ambiguous requirements into well-structured software with a strong bias toward ownership.
• Business English proficiency for collaboration in a multinational team.

Preferred Qualifications

• Experience with real-time systems, autonomous driving architectures, or safety-critical systems.
• Familiarity with high-performance middleware or shared memory IPC for low-latency system tuning.
• Experience in Hardware-Software Co-design or customizing Linux distributions for edge computing deployments.
• In-depth knowledge of build systems and scaling CI/CD pipelines to improve long-term code health and maintainability.
• Background in fault tolerance, watchdog design, or formal reliability practices in fast-moving product environments.

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Screening - Reference Check -Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

Job's mission

At ASM, the Software Engineering Team delivers software that produces immediate and tangible results in the operation of advanced semiconductor processing equipment. Our systems directly control critical hardware subsystems, including robotics, gas valves, temperature controllers, and other key modules.

Join our team for the opportunity to:

• Support advanced software enabling cutting-edge semiconductor manufacturing technology
• See the real-world impact of your work by driving some of the most advanced systems in the SEMI industry
• Collaborate with a global team of highly skilled Field Software Engineers
• Be part of a team leading next-generation semiconductor manufacturing control software and industry trends
• Work onsite, close to where our customers operate and where technology meets production

What you will be working on

As an experienced Software Support Engineer, you will take ownership of complex software issues in customer-facing environments and play a key role in bridging customers, field teams, and development.

• Lead and support collaboration with Software Design Engineers throughout software development, testing, deployment, maintenance, and continuous improvement for semiconductor manufacturing equipment
• Diagnose and triage system-level issues spanning software, mechanical, and electrical domains
• Own and manage technical escalation calls with field support engineers and customers at the local level
• Work closely with QA and Support teams to reproduce reported issues and add confirmed defects to the regression test suite
• Act as the primary technical voice of the customer by gathering requirements, aligning priorities, and translating needs into clear, accurate software specifications
• Support debugging and fixing complex issues, and when possible, develop small enhancements to improve system stability or functionality
• Author, revise, and review system specifications, software designs, test plans, and other software documentation
• Investigate and troubleshoot internal and external inquiries, questions, and problem reports; provide root-cause analysis, solutions, and viable alternatives
• Participate in system design teams to review architecture, interfaces, and system behavior from a support and customer-impact perspective
• Work with customers to upgrade tools to the latest software versions and actively support qualification and validation activities

What we are looking for

• Demonstrated analytical thinking and strong problem-solving skills applied to complex software systems
• Experience supporting software in production or customer-facing environments
• Proven ability to diagnose and resolve issues involving software, hardware, and system integration
• Hands-on experience with software development using general-purpose programming languages such as C++ or C#
• Proficiency in reading existing code, performing root-cause analysis, and using debuggers and integrated development environments (IDEs) effectively

What Sets You Apart

Required / Core Experience

• Educational background in Computer Science, or Computer, Electrical, or Mechanical Engineering (or equivalent practical experience)
• Over 5 years of experience solving software-related problems in complex systems

Preferred Experience

• Software development or support for machine control systems, including semiconductor manufacturing equipment
• Experience with real-time control software and multi-threaded applications
• Development experience on Windows and real-time operating systems
• Knowledge of data communications, networking, and fieldbus technologies such as EtherCAT
• Experience with device drivers or other interrupt-driven software
• Development or troubleshooting experience with graphical user interfaces (GUIs)
• Understanding of complex scheduling algorithms and deadlock avoidance
• Ability to read and interpret specifications, designs, communication interfaces, and API documentation

• Professional experience supporting customers or engineering teams using Japanese and/or Chinese (written or verbal)

About the Role

Under the mission of "Making Robots Intelligent," Seoul Robotics is developing the best perception technology for autonomous driving. We are looking for talented software engineers who can design, implement, and productize technologies that precisely perceive the world by fusing data from various sensors such as LiDAR and cameras.

As a senior engineer, you will be expected to design a 3D perception pipeline that works robustly even in complex and unpredictable real-world situations, going beyond simple feature implementation. We are looking for someone who can solve various and challenging edge cases based on technical depth, from lightweighting deep learning models to synchronizing data from numerous sensors, and elevate the team's engineering standards to the next level.

Responsibilities

• Design and lead high-performance perception architectures utilizing numerous LiDAR/camera sensors.
• Research and productize (Prototyping to Production) the latest computer vision and deep learning papers (CVPR, ICCV, IROS, etc.).
• Advance multi-sensor fusion (LiDAR-LiDAR, LiDAR-Camera) algorithms and resolve complex edge cases.
• Lead code reviews and design reviews, and provide technical mentoring for junior engineers.
• Analyze system performance bottlenecks and establish optimization strategies utilizing various techniques including hardware acceleration (e.g., CUDA, TensorRT).
• Collaborate with product teams and other departments to define technical requirements and support roadmap establishment.

Qualifications

• Bachelor’s degree or higher in a related field with 5+ years of professional engineering experience (or equivalent Master’s/Ph.D. research experience).
• Experience in developing AI/ML-centric high-performance commercial software and deploying to production.
• Deep understanding of deep learning frameworks (PyTorch, etc.) and inference optimization.
• Expertise in 3D geometry, calibration, state estimation, SLAM, etc.
• Excellent problem-solving skills to debug and resolve complex system issues.
• Experience leading technical decision-making at a team level.
• Fluent English communication skills.

Preferred Qualifications

• Experience in full-stack autonomous driving development.
• Experience developing precise calibration algorithms between heterogeneous sensors.
• Experience optimizing deep learning models on embedded systems (e.g., NVIDIA Jetson).
• Experience contributing to open source projects or publishing papers in major conferences in related fields.

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Interview - Reference Check - Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

About the Role

Under the mission of "Making Robots Intelligent," Seoul Robotics is developing the best perception technology for autonomous driving. We are looking for talented software engineers who can design, implement, and productize technologies that precisely perceive the world by fusing data from various sensors such as LiDAR and cameras.

As a senior engineer, you will be expected to design a 3D perception pipeline that works robustly even in complex and unpredictable real-world situations, going beyond simple feature implementation. We are looking for someone who can solve various and challenging edge cases based on technical depth, from lightweighting deep learning models to synchronizing data from numerous sensors, and elevate the team's engineering standards to the next level.

Responsibilities

• Design and lead high-performance perception architectures utilizing numerous LiDAR/camera sensors.
• Research and productize (Prototyping to Production) the latest computer vision and deep learning papers (CVPR, ICCV, IROS, etc.).
• Advance multi-sensor fusion (LiDAR-LiDAR, LiDAR-Camera) algorithms and resolve complex edge cases.
• Lead code reviews and design reviews, and provide technical mentoring for junior engineers.
• Analyze system performance bottlenecks and establish optimization strategies utilizing various techniques including hardware acceleration (e.g., CUDA, TensorRT).
• Collaborate with product teams and other departments to define technical requirements and support roadmap establishment.

Qualifications

• Bachelor’s degree or higher in a related field with 5+ years of professional engineering experience (or equivalent Master’s/Ph.D. research experience).
• Experience in developing AI/ML-centric high-performance commercial software and deploying to production.
• Deep understanding of deep learning frameworks (PyTorch, etc.) and inference optimization.
• Expertise in 3D geometry, calibration, state estimation, SLAM, etc.
• Excellent problem-solving skills to debug and resolve complex system issues.
• Experience leading technical decision-making at a team level.
• Fluent English communication skills.

Preferred Qualifications

• Experience in full-stack autonomous driving development.
• Experience developing precise calibration algorithms between heterogeneous sensors.
• Experience optimizing deep learning models on embedded systems (e.g., NVIDIA Jetson).
• Experience contributing to open source projects or publishing papers in major conferences in related fields.
  
  

Recruitment Process

Application Review - Assignment - Tech Interviews - CEO Screening - Reference Check - Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

Job's mission

As a Senior Engineer I, Global Product Support at ASM, you will serve as a senior, system‑level technical expert responsible for owning assigned products end‑to‑end, from early concept through alpha, beta, and release.

This role is critical to ensuring technical readiness, execution excellence, and smooth transition of new products into the field. You will work cross‑functionally with engineering, factory, FEMS, and field teams to resolve complex system‑level issues and enable scalable, customer‑ready solutions.

What you will be working on

• Own assigned products end‑to‑end, from concept through alpha, beta, and release, ensuring technical readiness and execution excellence
• Act as the system‑level product expert across hardware, software, electrical, and process domains
• Lead New Product Introduction (NPI) and Continuous Improvement Programs (CIPs), including test planning, demo‑lab execution, and field implementation readiness
• Drive Design for Service (DFS) and Design for Install (DFI) through design reviews to ensure serviceability and manufacturability
• Define, document, and deploy Best Known Methods (BKMs), NPI procedures, and installation guidelines to enable scalable global execution
• Interface with engineering, factory, FEMS, and field teams to resolve top product issues and ensure smooth alpha‑to‑beta transitions
• Lead cross‑functional taskforces for critical product issues, providing clear technical guidance, escalation support, and structured status communication

What we are looking for

• Bachelor’s degree or higher in Engineering or a related technical discipline
  (Master’s degree preferred)
• 8+ years of experience in semiconductor equipment engineering or product support
• Hands‑on experience with ALD equipment or related deposition technologies
• Proven track record of leading NPIs and driving complex, system‑level technical issues to closure
• Strong understanding of system integration across hardware, software, and process domains
• Demonstrated ability to lead cross‑functional teams, communicate clearly, and balance development priorities with field readiness

What sets you apart

• Strong product ownership mindset with disciplined execution
• Advanced problem‑solving and root cause analysis capability
• Ability to influence and lead without direct authority
• Clear, structured technical communication across global stakeholders
• Experience balancing development speed with field scalability and robustness

Job's mission

As an Engineer II, Equipment Engineering at ASM, you will support the development, installation, and stable operation of advanced R&D equipment in new product development.
This role is ideal for engineers who have a strong understanding of semiconductors equipment support and are ready to deepen their hands-on technical expertise within a collaborative R&D environment.

You will work closely with cross-functional engineering teams to ensure equipment reliability, safety, and performance, contributing directly to the successful execution of new product design and development activities

What you will be working on

• Support installation, upgrade, troubleshooting, and preventive maintenance of R&D equipment during new product development
• Assist with first builds, bring-up, and testing of new products in collaboration with R&D and facilities teams
• Perform hands-on troubleshooting and root cause analysis to restore and maintain equipment performance and uptime
• Support daily operation and monitoring of R&D lab equipment to ensure stable and reliable tool performance
• Collaborate with Hardware, Electrical, Process, and Software engineers during equipment development and integration phases
• Follow established best-known methods (BKM) and support documentation of service, preventive, and corrective maintenance procedures
• Adhere to safety standards and standard operating procedures in all equipment-related activities
• Escalate complex or recurring equipment issues to senior engineers as appropriate and support resolution efforts
• Participate in continuous improvement initiatives to enhance equipment reliability, efficiency, and usability

What we are looking for

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, or a related engineering discipline
• 5-6+ years of relevant experience in the semiconductor industry supporting equipment in R&D, lab, or manufacturing environments
• Hands-on experience with semiconductor equipment installation, maintenance, or troubleshooting
• Basic understanding of wafer fab operations, gas and vacuum systems, and equipment control concepts
• Familiarity with cleanroom or laboratory environments and safe handling of chemicals, gases, or related systems
• Ability to communicate effectively in English and Korean and work collaboratively across engineering teams

What sets you apart

• Experience with deposition equipment such as PEALD, PECVD, or similar thin-film tools
• Expertise to RF-induced plasma systems, electro-pneumatic controls, robotics, or microprocessor-based controllers
• Experience supporting early-stage or first-of-kind equipment in an R&D environment
• Strong troubleshooting mindset with a proactive, hands-on approach to problem solving

Job's mission

Join a team that transforms ideas into real-world solutions. As a System Engineer at ASM, you’ll contribute to the development and integration of advanced technologies that power the semiconductor industry. Your work will help ensure our systems are designed, tested, and delivered with precision and purpose.

What you will be working on

• Support system engineering projects involving electrical, mechanical, physics, algorithms, and software design; comprehend underlying system implications; contribute to system engineering specifications within the field of expertise.
• Assist in System Integration during the assembly and final testing of new product designs.
• Assess feasibility of product proposals, resolve technical issues, develop new systems, tools, and units while adhering to product design safety criteria.
• Manage projects, including report generation, schedule creation and maintenance, and interdepartmental coordination.
• Create, manage, and execute engineering project plans, incorporating task scheduling with Gantt charts and resource/cost estimates using MS Project.
• Collaborate on projects with engineering, SW, and process teams; support hardware development and testing to verify performance; create, verify, and approve test procedures.
• Conduct and coordinate tests, providing feedback to product engineering, physics, algorithms, and software on new designs and ongoing engineering improvements from a process perspective.
• Assist in defining external equipment interfaces, analyze architecture ideas, and ensure they are up-to-date using analysis tools.

What we are looking for 

• Master's or PhD in Mechanical/Electrical Engineering, Physics, Chemistry, or other relevant discipline.
• Ast least 5 years of work experience as a process engineer in a semiconductor equipment manufacturing company, with expertise in equipment hardware design or development of units/systems like Reactor or Plasma Source, etc.
• Proficiency in Pro-E/Creo, CAD 3D Design/Modeling techniques and also in JMP
• Ability to thrive in a fast-paced, team-oriented environment supporting a global customer base.
• Clear communication skills in English and Korean.

Job's mission

As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.