About the role

In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.

With our millions of users a key focus for our platform is that of stability and robustness, by ensuring we have 24/7 coverage on our team we aim to be the best sporting platform in the world.

Our stack (we don't expect you to have all of these)

• Language: Java 17
• Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud
• Architecture: Microservices, REST API, Message Queues
• Database: MySQL, MyBatis, ShardingSphere, MongoDB
• Caching: Redis (AWS ElastiCache), ElasticSearch
• Message Queue: RocketMQ
• Cloud: Docker, Kubernetes, AWS
• Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch

What you'll be doing

• Work across a Friday-Tuesday shift pattern (including the weekend)
• Develop highly-scalable mobile internet backends for millions of users
• Work with Project Managers and other development team members to determine new features and user stories needed in new / revised applications or large/complex development projects
• Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate
• Respond to support calls for applications in production for quick diagnosis and repair to keep things running smoothly for users
• Participate in all team ceremonies including planning, grooming, product demonstration and team retrospectives
• Mentoring less experienced team members 

What you'll bring

• Minimum of 3+ Years within a relevant role
• Be based within Europe or Latin America
• Preferred experience in Spring Boot, Spring Cloud, Spring Data and iBATIS
• Strong experience with highly-scalable web backends
• Experience designing highly transactional systems
• Advanced proficiency in Object Oriented Design (OOD) and analysis
• Advanced proficiency in application of analysis / design engineering functions
• Advanced proficiency in application of non-functional software qualities such as resiliency and maintainability
• Advanced proficiency in modern behavior-driven testing techniques
• Deep understanding of Microservices
• Proficient in SQL
• Expert knowledge of application development with technologies like RabbitMQ, MySQL, Redis etc
• Strong experience with container and cloud solutions such as Docker, Kubernetes and AWS Cloud
• An ability to work independently
• Excellent communication skills in English

What’s in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

Interview process

• Remote video screening with our Talent Acquisition Team 
• Offline Take home assignment
• Remote video interview with Team Members (60 Mins)
• Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

The mission:

At Baubap, our Customer Success team raises technical support tickets that surface real issues impacting both our customers and the product. We’re looking for a Support Engineer to join our engineering team and independently own the investigation and resolution of these issues, with a strong focus on identifying and fixing root causes.

This role is designed for someone autonomous and execution-driven, who can move quickly from diagnosis to solution. You’ll work on a continuous stream of real operational problems, using support tickets as a direct signal to improve product quality, stability, and scalability. By resolving bugs and issues from the root and implementing backend fixes when needed. This role directly contributes to the long-term growth and reliability of the product.

The expected outcome:

• Recurring product issues identified through Customer Success tickets are resolved at the root cause, resulting in a sustained reduction of repeat incidents.
• Support tickets are consistently converted into concrete product and system improvements.
• Bugs and issues move efficiently from ticket to resolution, with minimal need for oversight or coaching.
• The product becomes progressively more stable and scalable, requiring less reactive support over time.

The day to day tasks:

• Investigate and resolve technical issues raised by the Customer Success team through support tickets and product bugs.
• Take ownership of fixing bugs and issues from the root cause, not just applying temporary workarounds.
• Analyze patterns in support tickets to identify recurring problems and systemic weaknesses.
• Design and implement backend solutions as needed to permanently resolve issues.
• Work with APIs, workflows, and internal systems to diagnose failures and improve reliability.
• Actively manage and coordinate stakeholders across Product, Customer Customer Success, Fincore, and Infrastructure to drive issues to resolution, align priorities, and ensure follow-through.
• Improve internal tooling, workflows, or integrations that support Customer Success operations.
• Document root causes, fixes, and learnings to reduce regressions and strengthen shared technical knowledge.

Why YOU should apply:

Previous experience:

• Experience working as a Support Engineer or in a similar technical support role.
• Hands-on experience with customer support platforms such as Zendesk, Zoho, Intercom, Front or similar.
• Experience supporting front-facing systems and understanding how customer-facing issues surface operationally.

Technical skills:

• Ability to develop and modify backend code to resolve bugs and issues.
• Experience working with PHP-based backends.
• Experience working with REST APIs and API integrations.
• Solid understanding of customer support platforms and their underlying workflows.
• Experience designing or modifying workflows and integrations via APIs.
• Experience working with relational databases and SQL.
• Familiarity with AWS-based environments.
• Experience using monitoring and error-tracking tools such as Datadog and Sentry.

What we can offer:

• Being part of a multicultural, highly driven team of professionals
• 20 vacation days / year + 75% holiday bonus (Prima Vacacional)
• 1 month (proportional) of Christmas bonus (Aguinaldo)
• Food vouchers
• Health & Life insurance
• Competitive salary

At Automattic, our Happiness Engineers are the creators and protectors of the customer experience. We take this seriously – every Automattic employee, regardless of role, spends their first two weeks in support and does a one-week rotation annually.

Happiness Engineers introduce our customers to the possibilities of the open web. We teach, instruct, and solve technical problems so that our customers can achieve their publishing and commerce goals. We also advocate for our customers internally, to help build better tools and products to serve their ever-changing needs. 

You can read more about Automattic’s company values here. 

About the Job

As a Happiness Engineer (“HE”), you'll spend around six self-scheduled hours per day helping customers via email and live chat, with constant peer support through Slack. We're fully remote but communicate heavily – expect continuous interaction with both customers and teammates. HEs typically work 1-2 weekend days per month (with equivalent flex days off during the week). This is a snapshot of what the work looks like today, but customer service needs and norms are constantly evolving, and our daily work evolves with it, so your week might look quite different six months from now.  

Beyond customer support, you'll help elevate our entire customer experience by identifying problems before they arise, finding efficiency improvements, and piloting new services like onboarding calls. We want people who thrive on change and jump at new initiatives, plus those who love mentoring peers and making everyone around them better.

Our ideal hire has built a career in customer service and is genuinely motivated by having meaningful, substantive conversations with customers every single day. We’re looking for ambitious, motivated people who want to create a world-class experience every time our customers use our products.

Career Growth as a Happiness Engineer

We view support as a long-term career, not a stepping stone. Some of our most valued HEs have been here for a decade or more. We also strongly believe in growing and challenging our employees, and we promote internally for leadership (including senior leadership). In addition to leadership, Happiness work spans a broad range of functions, and new teams and roles are being introduced on a regular basis. In this role, you’ll have many opportunities to build new skillsets and to work on new initiatives with product, marketing, talent, data, and more. Our Happiness Engineers have transitioned to roles in every possible capacity, both within Happiness and all across Automattic.

What We’re Looking For

• WordPress and/or WooCommerce experience - While you don’t need to have a background in professional WordPress support, you do need hands-on experience beyond just building a couple of personal sites. Be specific about your background in your application.
• Customer support experience - You've worked in technical support, customer experience, or customer success, ideally with high-volume end users, and loved it.
• Initiative and impact - You've gone beyond daily tasks to improve things at your company, with measurable results. Boosted retention? Created efficient solutions? Delivered strategic insights? Tell us.
• Exceptional communication - You build trust with developers, agencies, enterprise clients, and non-technical users alike. Fluent English is required (multilingual is a bonus).
• Self-starter mentality - You're independent, you never miss deadlines, and you thrive in a high-autonomy environment. You learn on the job and manage your workload without heavy oversight.
• Unique expertise - Whether you're a deeply technical troubleshooter, eCommerce expert, experienced leader, or operational genius, tell us how your background makes you perfect for this role. We value diverse experiences!
• AI fluency - You actively use AI tools to do better work, not just as a search engine. You've moved beyond prompting into building workflows, automations, or tools that create real value — for yourself or others. Whether you've shipped a Claude Code project, designed team-level processes around AI, or done something in between, you understand that AI is changing how we work.

Salary range: $40,000-$68,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. 

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

About the Role

Impact You'll Have

• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

• 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
• Experience working closely with engineering teams and providing technical feedback on customer issues
• Ability to debug and triage bugs and escalations from customers
• Can communicate technical capabilities of the product to customers
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
• A mindset of customer empathy and ability to solve challenging problems

Bonus points

• Experience as an early or founding member of a support team, including building processes from scratch
• Startup experience and familiarity with scaling a support team
• Programming experience in one or more of Typescript, Python, or Ruby
• You have worked on modern enterprise software which is business critical
• Experience creating knowledge base articles and internal documentation
• Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

Role Overview

As a Founding Senior Customer Engineer at Federato, you’ll be a hands-on in helping insurance carriers and MGUs realize the full power of RiskOps. You’ll partner with Sales to lead technical discovery, solution design, and demo delivery. You’ll also co-create the systems, tools, and content that drive our early SE motion.

What You'll Be Doing

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization
• Lead RFP and security questionnaire completion in collaboration with Product and Security teams
• Build and maintain reusable demo environments reflecting target customer segments
• Develop onboarding materials, configuration libraries, and example rating logic
• Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
• Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.)
• Contribute to shared team assets like:
  • Discovery playbooks
  • Configuration scopes and success criteria templates
  • Demo setup guides and walkthroughs
• Collaborate with Product and Engineering to align roadmap with customer pain points
• Surface recurring objections and product gaps with clarity and context
• Provide post-sale context to Implementation & Customer Success

Who We Hope You Are

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting
• Hands-on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge (or curiosity to learn quickly)
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to both execs and practitioners
• Coding competence in Javascript and SQL
• Up to 30% Travel

An overview of this role

As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts in the AMER region, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.

This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.

Some examples of our projects:

• Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments
• Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls

What you’ll do

• Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.
• Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.
• Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.
• Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.
• Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.
• Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.
• Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream.
• Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to 50%.

What you’ll bring

• Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.
• Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.
• Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.
• Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.
• Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.
• Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.
• A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance.
• Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.

About the team

The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, product, and engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.

We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact. 

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

WP Cloud powers WordPress at scale, and security is a critical part of that foundation. We’re expanding our security team to support WP Cloud, while also contributing to the protection and intelligence provided by WPScan and Jetpack Protect. As a Security Researcher, you will analyze vulnerable and malicious code, track emerging threats, and help build the tools and processes that detect, prevent, and remediate malware and other security issues across the WordPress ecosystem. If you have a knack for solving puzzles and a passion for documenting and operationalizing solutions, this is a great opportunity to make a broad impact.

The Senior Security Engineer position might be a good fit if you:

• Enjoy securing and protecting websites and applications.
• Have at least 3 years of experience as a security researcher, or equivalent experience investigating vulnerabilities, malware, or other threats.
• Understand threat models, security threats, vulnerabilities, and common attack vectors such as XSS, injection, hijacking, social engineering, and so on, along with how to mitigate them.
• Have experience with PHP and some exposure to software engineering.
• Are highly collaborative, and love participating in code reviews and discussions about architecture or design.
• Have a strong ability to use AI tools effectively to accelerate your work, improve analysis, and enhance the quality of your solutions.
• Are open, and able, to travel 2-3 weeks per year to meet up with your teammates in person.

Extra Credit:

• Experience with penetration testing and associated tools.
• Previous experience with malware detection systems.
• Reported vulnerabilities in the past.
• Know your way around WordPress and its file and database structures.
• Have experience writing and debugging WordPress plugins and themes.

Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:

• Leadership – we offer a variety of leadership options to those who have an interest, including becoming a team lead and managing releases.
• Learning and development – we have a generous personal development budget and encourage you to grow your skills through courses, books, and conferences.
• Architecture – we encourage developers to build expertise in the systems they work with, guide their evolution, and mentor other developers working on them.
• Engineering effectiveness – we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process 

Compensation and Benefits

Salary range: $70,000-$170,000 USD.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote

SUMMARY: Lead the re-platforming and build-out of an internal KVM-based virtualization environment on new UCS hardware in the Ashburn data center. Integrate OpenStack and open-source automation tools to support the migration of workloads from legacy datacenter, ensuring robust, scalable, and automated infrastructure.

HIERARCHY: Will report to the Service Delivery Manager

PRIMARY DUTIES:

• Tear down and rebuild existing ESX-based UCS blade environment, transitioning to KVM virtualization.
• Design and implement an OpenStack platform for internal use, considering open-source alternatives to OpenShift due to current challenges.
• Integrate SAN and NetApp storage solutions into the new platform, ensuring optimal performance and reliability.
• Deploy and configure open-source automation tools (e.g., Ansible) for infrastructure management and orchestration.
• Collaborate with internal staff (including offshore resources) and provide technical leadership and mentorship as needed.
• Work closely with network architects and storage teams to ensure seamless integration and operation.
• Document architecture, configuration, and operational procedures for the new environment.
• Support ongoing platform enhancements and troubleshooting.

COMPENTENCY: 

Required

• Extensive experience with Linux, KVM virtualization, and OpenStack deployment.
• Strong background in UCS hardware, SAN, and NetApp storage integration.
• Proficiency with open-source automation tools (e.g., Ansible).
• Ability to work independently and as part of a distributed team.
• Excellent documentation and communication skills.

Preferred

• Experience with OpenShift and other open-source cloud platforms.
• Prior involvement in large-scale data center migrations and re-platforming projects.
• Familiarity with hybrid cloud environments.

REQUIRED EDUCATION: None

EXPERIENCE:

• 8+years
  
  

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:

• None

WORK ENVIRONMENT: Remote

EXPECTED HOURS OF WORK: 40 hours a week

TRAVEL: None

QUALIFICATIONS:

• Excellent attention to detail
• Strong organizational skills
• Excellent analytical skills
• Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel and PowerPoint   
• Collaborative team worker – both in person and virtually using MS Teams or similar
• Ability to work as liaison between business and information security / information technology
• Flexibility to accommodate working across different time zones
• Excellent interpersonal communication skills with strong spoken and written English
• Business outcomes mindset
• Solid balance of strategic thinking with detail orientation
• Self-starter, ability to take initiative

#LI-AC1

Trivelta builds the technology that powers a modern online sports betting & casino platform that operators use to launch and offer their own fully customized branded, legally compliant iGaming platforms and products that drive engagement, retention, and revenue. Through our proprietary sports-book and casino engine, we enable partners to offer real social interactions, predictive gameplay, and casino entertainment in one unified experience.

The Role

As a Senior Backend Software Engineer, you will play a pivotal role in designing, developing, and maintaining the platform’s core infrastructure. As a key contributor, you will drive innovation, optimize system performance, and ensure scalability, security, and reliability while collaborating with cross-functional teams, including product, security, compliance, and data analytics

Key Responsibilities

• Develop Backend Systems
  Design and implement scalable, high-performance backend solutions, ensuring robust APIs for mobile, web, and third-party integrations.
• Ensure Performance, Security & Compliance
  Optimize system performance, scalability, and reliability. Implement security best practices and ensure compliance with AML, KYC, data privacy, and state-by-state sweepstakes regulations.
• Mentor
  Support and guide engineers by sharing best practices and contributing to a culture of continuous learning and technical excellence.
• Collaborate Cross-Functionally
  Partner with product, finance, compliance, and support teams to translate requirements into technical solutions and ensure seamless operations.

 Qualifications

• Proven experience designing, developing, and scaling high-performance backend systems.
• Strong hands-on experience with Python for backend development, automation, and data processing.
• Experience building and maintaining APIs, working with CI/CD pipelines, and supporting infrastructure automation.
• Solid understanding of system performance optimization, security best practices, and regulatory compliance, including AML, KYC, and data privacy.
• Experience working with data pipelines, analytics integrations, and geolocation-based access controls.
• Experience mentoring or supporting other engineers and sharing engineering best practices.
• Strong collaboration skills working with cross-functional teams across product, finance, compliance, and support.
• Hands-on experience with incident management, monitoring systems, and root cause analysis.

Requirements

• Fluent in English
• Minimum 4 years of relevant experience

Senior Wordpress Full Stack Engineer Job Description

Job Type: Remote, Full-time

AutoDS is looking for a Senior Wordpress Full Stack Engineer to join us!

At AutoDS, we’re transforming the world of e-commerce by automating and simplifying the entire dropshipping process. Our platform empowers sellers by automating every step from product sourcing to order fulfillment.  

We’re focused on making e-commerce accessible and efficient, letting sellers spend less time managing orders and more time growing their businesses. Join AutoDS and be part of a team that's pioneering the future of e-commerce and innovation!

As a Senior Wordpress Full Stack Engineer at AutoDS you will have the opportunity to work with a global team of talented professionals and contribute to growing our communities. At AutoDS, your voice will be heard, and you’ll play a crucial part in our continued growth.

• Maintain and extend our WordPress and ReactJS platforms.
• Implement and support API integrations (internal and external).
• Collaborate with designers and product teams to translate Figma UI/UX into functional and responsive solutions.
• Participate in the code review process, ensuring code quality, performance, and scalability.

• Minimum of 5 years of experience with the WordPress Stack.
• Strong expertise in WordPress APIs, custom post types, filters, hooks, and Advanced Custom Fields (ACF).
• Proficient in popular WordPress plugins with the ability to customize them to meet project needs.
• UI design implementation skills using tools like Figma.
• Familiarity with RESTful web services and experience with various APIs.

• ReactJS fundamentals, including hooks and higher-order components (HOCs).
• Experience with Next.js and Understanding of different rendering techniques(CSR, SSR, SSG).
• Experience with Tanstack Query, Storybook, Lodash, AWS Cognito Authentication.

Soft Skills Requirements

• Proactive and motivated with a strong desire to excel in the role.
• English proficiency at Upper Intermediate (B2+) level or higher.
• Ukrainian language proficiency is an advantage.
• Strong communication skills and ability to collaborate effectively in a team.

ABOUT THE ROLE

We are looking for an Operational Security Engineer to join our global FinTech organization and help strengthen the security of our people, devices, identities, and business operations.

This role focuses on building and operating practical security controls across the company’s internal environment. You will help secure enterprise platforms, strengthen identity and endpoint posture, assess risks introduced by third-party tools and emerging technologies, support incident response, and improve operational resilience across the organization.

We are looking for someone who is hands-on, analytical, and operationally minded, with strong cybersecurity experience and the ability to think like an adversary. The ideal candidate understands how modern threat actors operate, can apply threat-informed thinking to real-world business environments, and is comfortable working across identity, SaaS, endpoint, and user security.

You will collaborate closely with internal teams such as Productivity & AI Engineering, Cloud Security, and Application Security whenever work spans multiple security domains.

KEY RESPONSIBILITIES

• Operate and continuously improve the security enterprise platforms through effective controls, detections, monitoring, and incident response.
• Configure and manage IAM, access controls, and contextual access policies in line with least-privilege principles and secure access standards.
• Manage and maintain the company’s MDM/EDR capabilities, ensuring endpoint visibility, policy coverage, timely updates, and organization-wide adoption.
• Review new tools, workflows, and third-party integrations, including SaaS, AI tools, MCPs, and plugins—and provide practical security guidance to reduce operational risk while enabling the business.
• Drive and improve the company’s security awareness program, helping users operate safely through practical guidance and support.
• Monitor emerging attacks, vulnerabilities, and threat actor tradecraft, and turn that knowledge into practical defensive improvements across the company.
• Apply adversarial thinking and practical threat modeling to identify realistic attack paths and improve operational resilience across user workflows, enterprise tooling, and internal systems.
• Help define and improve security policies, standards, best practices, and configuration baselines for internal systems and business tooling.

WHAT YOU BRING

• Fluency in English.
• Strong hands-on experience securing and operating enterprise SaaS and cloud platforms.Experience with identity and access management, contextual access controls, and secure administration of business-critical systems.
• Experience operating MDM/EDR and other endpoint security controls.
• Experience responding to security incidents, compromises, and breaches.Advanced cybersecurity experience, including exposure to sophisticated threat actors, knowledge of modern attacker tradecraft, and the ability to apply an adversarial mindset to defensive work.
• Experience conducting practical threat modeling with real operational impact.
• Experience assessing the security of third-party tools, integrations, and emerging technologies introduced into the business.
• Ability to perform open-source threat intelligence activities relevant to current threats and company exposure.
• Strong communication and cross-functional collaboration skills.
• Experience working in Agile environments.

Nice to have

• Experience in FinTech, crypto, or other fast-moving technology environments, with familiarity with blockchain ecosystems and decentralized security challenges.
• Experience with Python and/or JavaScript.
• Experience with on-chain threat monitoring and forensics.
• Experience using AI agents and agentic workflows to improve security operations.

ROOTIES BENEFITS

At RootstockLabs, we don’t just offer a job, we offer a community. Here’s what you can expect when you join us:

• Competitive compensation package and unique benefits designed to support your growth and well-being.
• 100% Remote Work from Europe / Latin America, with access to global CoWorking spaces.
• Work-Life Balance: Paid vacation and sick leave days
• Continuous Learning: Access to training programs, language courses, and learning sponsorship annually.
• Unique Projects: Work with cutting-edge blockchain technology in a global, diverse team.
• Monthly Allowance for Contractors to support your connectivity and well-being.

ABOUT ROOTSTOCKLABS  

RootstockLabs builds Bitcoin-secured DeFi infrastructure that enables companies and financial institutions to offer borrowing, lending, investment, and payment solutions at global scale.

• Market: Companies, financial institutions, and their customers
• Product: Bitcoin-secured DeFi financial products
• Distribution: B2B2C through regulated financial institutions

We operate at the intersection of crypto infrastructure and institutional finance, enabling compliant, scalable access to decentralized financial services powered by Bitcoin.

Senior Software Engineer, MediaWiki 

Summary

The Wikimedia Foundation is looking for a Senior Software Engineer to join the MediaWiki Platform team. MediaWiki is the open-source platform that powers Wikipedia and its sister projects - impacting hundreds of millions of Wikipedia users across the globe. 

The MediaWiki Platform team builds and maintains the core of MediaWiki as well as the  components responsible for authentication, notifications, and media management. The team’s mission is to provide a solid foundation for feature teams to build on. It focuses on performance, reliability and scalability, helping to ensure broad and equitable access to free knowledge.

This role offers a unique opportunity to combine technical depth with mission-driven impact. As a Senior Engineer, you will not only write robust code but also lead by example, prioritize high-impact work, support better decision-making through metrics and observability and foster a culture of accountability, transparency, and continuous improvement.

Important: We are a fully remote team. Your working hours will need to overlap with UTC-2 to UTC+3 time zones to accommodate members of your team around the world.

You will be responsible for:

• Designing, improving, and maintaining key parts of the MediaWiki stack;
• Driving technical quality and operational excellence by defining and reinforcing standards in testing, observability, and system reliability;
• Comfortably and autonomously creating proofs of concept, writing design documents, and breaking down complex projects into actionable tasks to support less experienced team members;
• Developing and improving shared capabilities (e.g., authentication, caching, rate limiting) that enable other teams to build efficiently and consistently;
• Championing key product metrics by focusing on measurable outcomes that guide our decisions and help us to evaluate success;
• Leading by example in code review, decision-making, and team culture - fostering transparency, empathy, and collaboration;
• Improving and automating processes for identifying, tracking, and resolving production issues;
• Collaborating with the Product team and the community to ensure technical solutions align with WMF strategy, feature teams and volunteer contributor needs;
• Coaching and mentoring teammates to support continuous growth and confidence in both technical and interpersonal skills.

Qualities we are looking for:

• Clear communicator: You explain complex ideas simply and foster shared understanding across engineering, product, and non-technical audiences;
• Outcome-oriented: You prioritize work that delivers value to users and aligns with organizational goals. You balance ideal solutions with the constraints of scale, legacy, and user expectations;
• Accountable: You own your work end-to-end and help establish a culture of responsibility and follow-through;
• Candid and respectful: You offer feedback directly, constructively, and with care - and invite the same in return. You support growth by challenging ideas, not people;
• Collaborative leadership: You inspire trust and progress through support, example, and thoughtful contributions.

Requirements:

• Commitment to the Foundation's Mission and Values;
• Extensive experience in backend software engineering;
• Familiarity with platform or infrastructure products that serve internal or external engineering teams;
• Experience with databases and event streams, including schema design, query optimization, and efficient data access patterns;
• Deep understanding of software architecture, testing methodologies, and system design;
• Strong experience in observability practices: setting up metrics, logging, monitoring, and alerting;
• Familiarity with incident response, root cause analysis, and follow-up processes;
• Experience working with CI/CD pipelines and automated test infrastructure.

Additionally, we’d love it if you have:

• Experience developing frameworks (designing for reuse, extensibility, stability, and backward compatibility);
• Proficiency in PHP and JavaScript; 
• Familiarity with identity management, including OAuth;
• Experience with Kubernetes ecosystem, including Envoy;
• Experience with Prometheus and Grafana;
• Experience defining and working with SLAs/SLOs or other production reliability frameworks;
• Prior experience with MediaWiki or Wikimedia projects;
• Contributions to open-source software;
• Experience working in a fully remote, distributed team.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$113,082  to US$175,725  with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. 

fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.

As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.

About the Role

fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and service to our Customer base and Internal teams. You will play a critical role in providing advanced support directly to our Customers, and collaborating with engineering and Sales teams to enhance our products and services.

Key Responsibilities

• Resolve technical issues and provide advanced support directly to customers, including support for fal’s platform (APIs, UI issues, and troubleshooting errors).
• Support users across multiple products via email, chat, and Slack.
• Troubleshoot integration issues, including authentication problems (OAuth, API keys), HTTP errors, malformed requests, rate limits, and API misconfigurations.
• Analyze API logs, error messages, and request/response payloads to identify root causes.
• Manage support tickets by responding within SLA timeframes, escalating complex issues appropriately, and maintaining detailed case records.
• Reproduce, escalate, and document bugs or edge cases in collaboration with engineering.
• Provide structured feedback to engineering teams regarding platform reliability, performance bottlenecks, and customer-reported issues, serving as an internal advocate for customer pain points and product improvement.
• Assist with testing and validation of new features, releases, and infrastructure changes before production deployment.
• Write and maintain technical content, including use case guides, how-to examples, FAQs, solutions for common errors, and documentation of issues and resolutions for the knowledge base.
• Improve developer documentation to make integration as self-serve as possible.

What You Bring

• Strong analytical thinking, technical problem-solving skills, and a systematic approach to troubleshooting technical issues across web platforms, cloud environments, and enterprise software.
• Experience supporting and troubleshooting REST APIs and backend services, including working directly with REST APIs and authentication flows (OAuth2, API keys).
• Experience using monitoring, logging, and observability tools to support production systems.
• Familiarity with AI platforms, machine learning systems, or data-intensive applications.
• Excellent written and verbal communication and interpersonal skills, with the ability to clearly and empathetically explain complex technical concepts to both technical and non-technical stakeholders/users in English.
• Experience providing technical support with a customer-first mindset, demonstrating patience, empathy, and a focus on user success.
• Strong technical writing abilities with experience creating and maintaining user guides, FAQs, and troubleshooting documentation.
• Demonstrated ability to prioritize effectively, respond quickly to critical issues with a sense of urgency, and maintain composure under pressure.
• Ability to work independently and collaboratively, handling multiple concurrent support cases while maintaining quality and meeting response time commitments.
• Self-starter who can identify process improvements and proactively address recurring issues (Initiative).
• Familiarity with tools such as Slack, Linear, Notion, and GitHub.
• Familiarity with authentication protocols like REST APIs, OAuth2, JWT, and API key auth.

Why fal

At fal, you’ll join a rapidly scaling company defining how AI moves from experimentation to production. This is an opportunity to shape the future of enterprise AI adoption while building deep relationships with customers who are transforming their industries through intelligent technology.

What we offer at fal

• Interesting and challenging work
• Competitive salary and equity
• A lot of learning and growth opportunities
• Regular team events and offsites

The SCADA Engineer supports and operates the systems, processes, and technologies surrounding EQT’s SCADA environment. This includes providing ongoing maintenance, troubleshooting, user management, and new application development.

This position is more technically oriented than SCADA Specialist roles and focuses heavily on Ignition, eACM, and Autosol platforms, along with their corresponding interfaces. The role involves translating business and operational requirements into technical solutions that improve data collection, reporting, system integration, and overall performance.

The SCADA Engineer I/II responsibilities include but are not limited to:

• Support daily SCADA operations, including system maintenance, troubleshooting, user administration, and application development
• Gather and interpret business requirements and translate them into technical designs, enhancements, and integrations
• Design, develop, and modify SCADA displays and system configurations for new and existing facilities, including:
• Device/point and polling configuration
• Display creation and data validation
• Advanced control interfaces
• Management of associated Salesforce cases
• Provide advanced support for MQTT, Edge devices, and RTU/PLC communications ensuring reliable data flow across systems
• Ensure all SCADA displays, alarms, and communications comply with EQT’s internal SOPs and Production standards
• Leverage a deep understanding of system architecture to solve complex technical problems and improve system performance and usability
• Perform system audits and analyses, including:
• Critical point validation
• SOP compliance checks
• Server data and event log reviews
• Develop and deliver training materials and sessions for internal users and SCADA Specialists
• Lead/Coordinate M&A activity, system upgrades, maintenance, and performance improvements, ensuring minimal operational disruption through testing and validation
• Collaborate with vendors and internal IT teams to support infrastructure and application initiatives
• Provide input into SCADA architecture, cybersecurity, and high-availability (redundancy) design, and assist in system buildout and testing
• Contribute to SCADA design strategy across applications and infrastructure

Required Experience and Skills:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience)
• 2+ years of experience supporting SCADA systems in oil & gas or industrial environments (upstream experience preferred)
• Working knowledge of Ignition, eACM, Autosol, or similar SCADA platforms
• Familiarity with OPC-UA, MQTT, and industrial communication protocols
• Experience with data integration, databases, and system interfaces
• Programming/scripting experience (e.g., Python, SQL, or similar) preferred
• Strong analytical and problem-solving skills with attention to detail
• Ability to collaborate across field operations, engineering, and IT teams

Remote work is being considered for this role excluding the following states:  California, Connecticut, Delaware, Illinois, Indiana, Louisiana, Massachusetts, Michigan, New Jersey, New York, and Tennessee unless willing to relocate.

In this role, you’ll be responsible for developing microservices in a distributed deployment environment with an emphasis on containerisation with Docker and K8S. You won’t just be writing simple CRUD applications, but instead will be working on the core logic of complex systems that are accessed millions of times a day. We wrote our system from scratch about 3 years ago, so you’ll be working with the latest technology and won’t have to worry about decades old legacy code.A willingness to work in Springboot is fine - as long as you are willing to learn and have demonstrable experience in an object-oriented programming language.

• Language: Java 17Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud
• Architecture: Microservices, REST API, Message Queues
• Database: MySQL, MyBatis, ShardingSphere, MongoDB
• Caching: Redis (AWS ElastiCache), ElasticSearch
• Message Queue: RocketMQCloud: Docker, Kubernetes, AWS
• Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch 

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

Interview Process

• Remote video screening with our Talent Acquisition Team
• Offline Take home assignment
• Remote video interview with Team Members (60 Mins)
• Final discussion with the hiring manager (60 mins)

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

At Trivelta, we build the technology that powers modern experiences partnering with online sports betting & casino operators to launch their own fully customized branded, legally compliant iGaming platforms and products that drive engagement, retention, and revenue. Through our proprietary sports-book and casino engine, we enable partners to offer real social interactions, predictive gameplay, and casino entertainment in one unified experience.

The Role

As a Lead Backend Software Engineer you will play a pivotal role in designing, developing, and maintaining the platform’s core infrastructure. As a technical leader, this individual will be responsible for driving innovation, optimizing system performance, and ensuring the scalability, security, and reliability while collaborating with cross-functional teams, including product, security, compliance, and data analytics.

Key Responsibilities

• Architect & Develop Backend Systems — Design and implement scalable, high-performance backend solutions, ensuring robust APIs for mobile, web, and third-party integrations.
• Ensure Performance, Security & Compliance — Optimize system performance, scalability, and reliability; implement security best practices; ensure compliance with AML, KYC, data privacy, and state-by-state sweepstakes regulations.
• Manage Data Infrastructure — Build and maintain data pipelines to support analytics, fraud detection, geolocation controls, and regulatory reporting.
• Lead & Mentor — Provide technical leadership, guide engineers in best practices, and foster a culture of continuous learning and innovation.
• Drive Technical Strategy — Lead architectural discussions, evaluate emerging technologies in gaming/fintech/AI fraud detection, and align solutions with long-term company goals.
• Collaborate Cross-Functionally — Partner with product, finance, compliance, and support teams to translate requirements into technical solutions and ensure seamless operations.
• Ensure Operational Resilience — Lead incident response for outages or security events, implement proactive monitoring/alerting systems, and conduct root cause analysis for long-term fixes.

Qualifications

• Proven experience designing, developing, and scaling high-performance backend systems.
• Expert hands-on expertise in Python for backend development, automation, and data processing.
• Skilled in API development, CI/CD, and infrastructure automation.
• Deep understanding of system performance tuning, security protocols, and regulatory compliance (AML, KYC, data privacy).
• Experience with data pipeline design, analytics integration, and geolocation-based access controls.
• Demonstrated leadership in mentoring engineers and making strategic architectural decisions.
• Excellent collaboration skills across product, finance, compliance, and support functions.
• Hands-on experience with incident management, monitoring systems, and root cause analysis.

 Requirements

• Ownership mindset — You take full responsibility for your systems and decisions, proactively identifying problems before they escalate.
• Clear communicator — You can translate complex technical concepts for non-technical stakeholders across product, compliance, and business teams.
• Resilience under pressure — You stay calm and focused during incidents, leading your team through ambiguity without losing sight of priorities.
• Team multiplier — You genuinely invest in the growth of the engineers around you, making the whole team stronger over time.
• Adaptability — You thrive in fast-moving environments where requirements change and you embrace new challenges as opportunities.

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 150+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS.

We are looking for a strong specialist who goes beyond data processing — someone who understands the business behind the data and can influence decisions through analytics. This role requires autonomy, fast learning, and full ownership of data quality and analytical outputs.

Requirements

• Advanced Python and SQL (query optimization, complex data transformations, large-scale data handling)
• Hands-on experience with ClickHouse or other columnar databases
• Strong background in building ETL/ELT pipelines (ingestion, transformation, orchestration). Experience with Airflow is a plus.
• Solid understanding of Data Warehouse architecture
• Strong Data QA skills (identifying and resolving data issues)
• Experience with Power BI (building and maintaining reports)
• Ability to quickly understand business logic and translate it into data models
• High attention to detail
• English — B2 or higher (working proficiency)

Nice to Have

• Experience with data governance implementation
• Experience in high-load systems
• Experience working with product and business teams

Responsibilities

• Own data quality: identify, analyze, and fix data issues
• Translate business processes into reliable data structures
• Build and optimize ETL pipelines
• Deliver clean and structured data for analytics and BI
• Handle AdHoc analytical requests under tight deadlines
• Maintain and improve Power BI reporting
• Automate repetitive tasks
• Provide analytical support
• Train users on BI tools

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

POSITION SUMMARY

CIQ is seeking a highly experienced Senior or Principal AI Engineer to own and drive AI/ML innovation across our product portfolio. This role sits at the intersection of AI engineering and systems performance - the right candidate brings deep expertise in model inference optimization, training workflows, and production AI deployment, combined with a strong instinct for performance at the systems level.

In this role, you will be the AI engineering standard-bearer at CIQ. You will design and build turnkey AI workload examples - both internal reference pipelines and customer-facing solutions - ensuring that CIQ’s AI story is always compelling, practical, and demonstrably best-in-class. You will integrate deeply with Fuzzball, CIQ’s cloud-native computing platform, running AI workloads end-to-end through it and helping customers do the same.

KEY RESPONSIBILITIES

This role is leveled as Senior or Principal based on qualifications and demonstrated capabilities.

AI Inference Optimization

• Design, implement, and tune inference pipelines for large language models and other AI workloads, targeting maximum throughput and minimum latency.
• Apply state-of-the-art optimization techniques: quantization (INT4/INT8/FP8), model pruning, speculative decoding, continuous batching, and kernel fusion.
• Optimize inference-serving stacks, including vLLM, TensorRT-LLM, ONNX Runtime, and similar frameworks, for production deployment on CIQ’s OS platform.
• Profile and tune GPU/accelerator utilization across the full inference stack, from model weights and memory bandwidth to CUDA kernels and driver overhead.
• Establish inference performance baselines and regression detection across CIQ’s AI-focused solutions.

AI Training Workflows

• Design and optimize distributed training pipelines for large-scale models, including data, model, tensor, and pipeline parallelism strategies.
• Tune training efficiency through mixed-precision training, gradient checkpointing, activation recomputation, and optimizer-level improvements.
• Benchmark training throughput and scaling efficiency across multi-GPU and multi-node configurations on CIQ’s infrastructure.
• Collaborate with infrastructure and performance teams to resolve training bottlenecks at the network (RDMA/InfiniBand), storage, and OS layers.
• Stay current on frontier model architectures and training techniques, including MoE models, RLHF pipelines, and emerging post-training methods.

Turn-Key AI Examples & Reference Workloads

• Build and maintain a library of turn-key AI workload examples that run on CIQ’s platform, covering inference serving, fine-tuning, batch processing, RAG pipelines, and agentic workflows.
• Develop both internal reference pipelines for CI/testing and customer-facing examples designed for immediate productivity on CIQ’s OS and Fuzzball.
• Package workloads using containers to deliver portable, reproducible AI environments across HPC and cloud-native settings.
• Create compelling, well-documented demos and reference architectures that communicate CIQ’s AI capabilities to technical and business audiences alike.
• Partner with product and customer success teams to translate real-world AI use cases into reusable, production-quality examples.

AI Engineering & Tooling

• Build and maintain AI-powered engineering tooling - leveraging LLM-based agents, automated analysis pipelines, and AI-assisted code generation to accelerate the broader engineering organization.
• Champion an AI-first development culture: identify opportunities where AI tooling can reduce toil, surface insights faster, and improve software quality across CIQ’s products.
• Evaluate and integrate emerging AI frameworks, libraries, and hardware as they become relevant to CIQ’s customers and product roadmap.
• Contribute to open-source AI tooling and frameworks where relevant, reinforcing CIQ’s technical reputation in the community.

Fuzzball Integration

• Develop deep expertise in CIQ’s Fuzzball platform, its architecture, scheduling model, and workload execution environment.
• Integrate AI training, inference, and pipeline workloads into Fuzzball-based CI/CD and production pipelines.
• Contribute to Fuzzball’s AI workload story: ensure the platform is a first-class environment for running AI workloads efficiently and at scale.
• Help characterize and improve Fuzzball’s performance for AI-specific access patterns and resource demands.

Cross-Functional Collaboration

• Develop broad familiarity with the full CIQ product portfolio, including Rocky Linux and RLC (and its variants), Fuzzball, Apptainer, and Warewulf, and understand how AI workloads interact with each layer.
• Collaborate closely with the Performance Engineering team to ensure AI workloads benefit from and contribute to CIQ’s systems-level optimization work.
• Partner with product and customer success teams to translate real-world AI pain points into engineering priorities and measurable outcomes.
• Document and communicate findings clearly, from low-level profiling data to executive-level summaries.
• Contribute to technical publications, conference presentations, and thought leadership that reinforces CIQ’s reputation as an AI-forward infrastructure company.

NEEDED TO SUCCEED

Successful candidates will have: 

• Deep, hands-on expertise in LLM inference optimization: including serving frameworks (vLLM, TensorRT-LLM, ONNX Runtime), quantization techniques, and GPU memory management.
• Strong background in distributed AI training, including frameworks such as PyTorch FSDP, DeepSpeed, Megatron-LM, or JAX/XLA.
• Proven experience building production AI pipelines and packaging AI environments for reproducible, portable deployment (containers, Apptainer/Singularity, or equivalent).
• Fluency with GPU/accelerator profiling tools: NVIDIA Nsight, PyTorch Profiler, CUDA performance analysis, and related tooling.
• Familiarity with HPC environments: job schedulers (Slurm, PBS), parallel filesystems, RDMA/InfiniBand, and MPI,  and the intersection of HPC with modern AI workloads.
• Experience integrating AI workloads into CI/CD pipelines and building automated testing and benchmarking frameworks.
• Comfort using and building with LLM-based tools and agentic frameworks to accelerate engineering work.
• Excellent analytical skills and able to form hypotheses, design experiments, and draw actionable conclusions from complex profiling data.
• Strong written and verbal communication skills; able to present findings to both deeply technical audiences and business stakeholders.
• A collaborative, humble, and always-learning mindset, combined with the confidence to champion AI engineering as a first-class concern.

EDUCATION AND EXPERIENCE

• PhD in Computer Science, Machine Learning, Computer Engineering, or a related field strongly preferred; equivalent industry experience considered.
• 10+ years of industry experience in AI/ML engineering, systems software, or a closely related discipline.
• Demonstrated track record of measurable, published, or production-deployed AI performance improvements at scale.
• Experience working in or with open-source AI ecosystems (PyTorch, Triton, ONNX, Hugging Face, etc.) is a strong plus.
• Background with cloud-native, containerized, and/or HPC computing environments preferred.

CIQ is seeking a highly experienced Senior or Principal Performance Engineer to own and drive system-level and application-level performance across our product portfolio. This is an AI-first role, both in methodology and focus area,  and the right candidate will bring deep expertise in operating system internals, kernel and userspace performance, and the performance demands of modern AI workloads, HPC environments, general-purpose computing, and production service workloads.

In this role, you will be the standard-bearer for performance at CIQ. Our performance-focused solutions must always be the fastest in the industry, and you will be responsible for ensuring that remains true. You will be intimately involved with Fuzzball, CIQ's cloud-native computing platform, learning its architecture end-to-end and integrating workloads - both user-facing and CI/testing pipelines - directly through it.

Position Summary

This role is leveled as Senior or Principal based on qualifications and demonstrated capabilities.

Benchmarking & Profiling

• Design, develop, and maintain comprehensive benchmarking frameworks spanning OS, kernel, and application layers.
• Profile workloads across CPU, memory, I/O, network, and accelerator (GPU/NPU) subsystems to identify bottlenecks and optimization opportunities.
• Establish and own performance baselines across CIQ's product and solutions portfolio.
• Leverage AI-assisted tooling and agentic workflows to accelerate profiling, analysis, and root cause identification.

Regression Detection & Resolution

• Build and maintain automated performance regression-detection pipelines integrated into CI/CD workflows using Fuzzball.
• Identify, triage, and resolve regressions across user space, kernel space, and application layers with urgency and rigor.
• Collaborate across engineering teams to root-cause regressions introduced by upstream kernel changes, compiler updates, or library modifications.

Proactive Performance Engineering

• Drive proactive performance improvements - not just reactive fixes - to keep CIQ solutions ahead of the competition across every layer of the stack.
• Own core operating system performance: kernel subsystem tuning (scheduler, memory management, I/O, networking), system call overhead reduction, and user space library and runtime optimizations.
• Identify and implement kernel-level enhancements, including patches, configuration changes, and upstream contributions that yield measurable performance gains for CIQ's customer workloads.
• Optimize for AI inference and training workloads, including LLM serving, model parallelism, and accelerator utilization.
• Tune performance for HPC workloads, including modeling, simulation, and tightly coupled parallel applications (MPI, OpenMP, etc.).
• Optimize general computing and service workloads - web services, databases, messaging systems, and other production software that runs on CIQ's OS platform.
• Work at all levels of the stack: compiler flags, kernel parameters, scheduler tuning, NUMA topology, memory allocation, and application-level algorithmic improvements.

AI-First Approach

• Champion an AI-first engineering philosophy - use AI tools, agents, and automation to accelerate your own productivity and the quality of performance insights.
• Identify and prioritize optimization opportunities that directly impact AI training throughput and inference latency/cost.
• Stay current on state-of-the-art techniques in ML system performance, including quantization, batching strategies, kernel fusion, and hardware-software co-design.

Fuzzball Integration

• Develop deep expertise in CIQ's Fuzzball platform - its architecture, scheduling, and workload execution model.
• Integrate performance benchmarks, regression tests, and user-facing workloads into Fuzzball-based pipelines.
• Contribute to the performance characterization of Fuzzball itself, ensuring the platform adds minimal overhead and scales efficiently.

Cross-Functional Collaboration

• Develop broad familiarity with the full CIQ product portfolio — including Rocky Linux and RLC (and its variants), Fuzzball, Apptainer (formerly Singularity), and Warewulf - understanding how performance considerations span and interconnect across each.
• Collaborate deeply with the engineering teams behind each product line to surface, prioritize, and deliver performance improvements that benefit customers across the entire CIQ ecosystem.
• Partner with product and customer success teams to translate real-world performance pain points into engineering priorities and measurable outcomes.
• Document and communicate findings clearly - from low-level profiling data to executive-level summaries.
• Contribute to technical publications, conference presentations, and thought leadership that reinforces CIQ's reputation for performance excellence.

NEEDED TO SUCCEED

Successful candidates will have:

• A deep, principled understanding of operating system internals -  Linux kernel scheduler, memory subsystem, I/O stack, and networking.
• Proven experience identifying and resolving performance regressions across kernel and user space in production environments.
• Hands-on expertise with profiling and tracing tools: perf, eBPF/bpftrace, Flamegraphs, VTune, Nsight, strace, ftrace, and similar.
• Strong background in AI/ML workload performance - including inference optimization (TensorRT, ONNX, vLLM, or similar), training efficiency, and GPU/accelerator utilization.
• Experience with HPC workloads: MPI, OpenMP, parallel filesystems, RDMA/InfiniBand, and job schedulers (Slurm, PBS, etc.).
• Familiarity with modern AI-first development workflows and comfort using LLM-based tools to accelerate engineering work.
• Experience building automated performance testing and regression detection pipelines in CI/CD environments.
• Excellent analytical skills -  able to form hypotheses, design experiments, and draw actionable conclusions from complex data.
• Strong written and verbal communication skills; able to present findings to both deeply technical audiences and business stakeholders.
• A collaborative, humble, and always-learning mindset -  combined with the confidence to champion performance as a first-class engineering concern.

EDUCATION AND EXPERIENCE

• PhD in Computer Science, Computer Engineering, or a related field strongly preferred; equivalent industry experience considered.
• 15+ years of industry experience in systems performance engineering, OS development, or a closely related discipline.
• Demonstrated track record of measurable, published, or production-deployed performance improvements at scale.
• Experience working in or with open-source ecosystems (Linux kernel contributions, upstream community engagement) is a strong plus.
• Background with cloud-native, containerized, and/or HPC computing environments preferred.

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.

We’re looking for a Solutions Engineer to provide technical leadership to our Enterprise sales team, where you'll play a key part in building and maintaining the structure to support our sales programs. You’ll define and implement scalable processes and systems that deliver technical expertise, with a focus on consultative solution-based selling.

Responsibilities:

Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers.

• Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup.
• Building proofs of concept and leading the demo process—including building, running, and training the team based on our buyer personas, verticals, and business priorities.
• Contributing to the RFP/RFI process as the primary point person on technical responses that Account Executives need assistance with.
• Recommending the integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud.

Requirements: 

• 5+ years experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions.
• Understanding of enterprise business models, content distribution, audience engagement and enterprise focused technical solutions.
• Experience with WordPress, PHP, or consulting experience.
• Demonstrated experience building Proofs of Concept and leading demo presentations.
• Worked closely with Account Executive teams developing solutions on complex sales opportunities.
• Outstanding communication; you should be great at holding people’s attention whether presenting, talking on the phone, or writing a quick blog post.

We are currently prioritizing candidates in the United States and Canada.

Salary range: $150,000-$200,000 USD plus variable compensation - Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

Automattic, the tech powerhouse behind WordPress.com, Jetpack, Tumblr, and WooCommerce, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.

As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:

• Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
• Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
• Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
• Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;

Here's a real-time traffic map. Each color represents an Automattic data center: http://automattic.com/automattic-data-centers

The Systems Engineer position might be a good fit if you:

• Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
• Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
• Have experience running and debugging PHP applications at scale;
• Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
• Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
• Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
• Possess extreme attention to detail and strive for unparalleled operational excellence;
• Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.

Want to know more about how we do things? Watch:

 

We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.

Salary range: $120,000-$180,000+ USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

At WordPress VIP (part of Automattic), we power the most influential properties on the web, from the White House to Meta and Salesforce. We are looking for a Forward Deployed Engineer (FDE) to join our mission in redefining how the world’s largest enterprises scale.

This isn't your typical engineering role; it’s an advanced, consultative position where you operate as a hands-on architect and a growth catalyst. As an FDE, you are the front line of trust, embedded with our most strategic customers to solve high-stakes technical challenges in real-time. By combining engineering excellence with deep customer proximity, you won’t just solve problems for customers, you’ll solve them with them, driving business expansion across the world’s most scaled environments. If you thrive in high-impact, ambiguous environments and want to help define the future of open-source technology at the enterprise level, we want to talk to you.

About the Team

The Customer Engineering and Architecture (CEA) team at WordPress VIP works directly with our most important customers to ensure they achieve their core technical outcomes and expand their investment in WordPress, VIP, and Automattic.

The team’s mission is to drive measurable technical success and long-term growth for VIP’s largest customers through a hands-on, scalable Forward Deployed Engineering practice that combines deep technical partnership with rapid, high-impact solutioning.

Role Overview

As a Forward Deployed Engineer (FDE), you will serve as an embedded technical partner to one or more complex WordPress VIP customers in Media, Enterprise, and Government.

You’ll work at the intersection of engineering, consulting, and customer success—diving deep into customer architectures, identifying and resolving complex technical challenges, and shaping scalable solutions that drive long-term adoption and expansion.

This is not a pure support or implementation role. It’s an advanced, consultative engineering position where you’ll operate as a hands-on architect, a trusted advisor, and a growth catalyst, helping customers succeed with WordPress VIP and related open-source technologies.

What You’ll Do

Deliver Customer Technical Outcomes

• Engage directly with large VIP customers (often embedded in their teams) to ensure successful adoption, integration, and scaling of WordPress VIP solutions.
• Directly identify and solve complex architectural and technical problems.
• Partner with customers as they leverage VIP’s support capabilities, ensuring they fully utilize VIP's high-availability support.
• Conduct technical discovery and design sessions, producing architecture recommendations, migration plans, and implementation guidance.
• Maximize the customer’s value from VIP’s platform, integrations, and partner ecosystem.

Drive Expansion Through Services-Led Growth

• Identify and shape professional services opportunities through ongoing technical engagement. Document and refer engagements to other VIP PS teams.
• Define scopes of work (SOWs) for technical expansion projects, collaborating closely with Services, Account Management, and Commercial teams.
• Participate in presales and renewal discussions as the technical voice of confidence and credibility.

Hold and Share Deep Customer Context

• Maintain a living technical knowledge base of customer architectures, deployments, and patterns.
• Act as the internal authority on assigned customer environments, proactively identifying risks and opportunities.
• Contribute to team-wide tooling and process improvements, including delivery platforms, AI workflows, and documentation systems (e.g., Rocketlane, Notion, or similar).

Contribute to the Forward Deployed Engineering Practice

• Using data, help refine the operating model for FDE engagements, balancing presence, value, and scalability.
• Experiment with and adopt AI-assisted workflows to improve delivery efficiency and insight generation.
• Collaborate with the leadership to expand the practice into a repeatable, revenue-driving function.

Qualifications

Required

• 5+ years of hands-on experience in web or application engineering, minimally in PHP and/or JavaScript.
• Strong familiarity with WordPress at scale, including common architectures, REST APIs, caching/CDNs, performance optimization, integration methods and security hardening.
• Experience working directly with large customers in technical consulting, architecture, or professional services.
• Proven ability to diagnose and resolve complex technical issues in distributed or high-traffic environments.
• Excellent communication and stakeholder management skills: equally comfortable in a debugging session and an executive briefing.
• Commercial mindset: ability to spot opportunities for value expansion and articulate ROI to non-technical stakeholders.

Ideal

• Experience with WordPress VIP, enterprise hosting, or similar SaaS/PaaS platforms.
• Prior experience as a solutions architect, senior developer, or forward deployed engineer in a consulting or SaaS/PaaS context.
• Familiarity with AI-assisted development, observability tools, and modern DevOps practices (CI/CD, GitHub Actions, etc.).
• Domain experience in Government, Media, or Enterprise.

Key Competencies

• Technical Depth & Breadth: Rapidly understand diverse architectures and technologies.
• Customer Empathy: Translate customer needs into actionable technical and business outcomes.
• Problem Ownership: Take responsibility for technical success, even beyond formal scope.
• Commercial Awareness: Balance engineering rigor with business objectives.
• Learning Agility: Continuously adapt to new tools, patterns, and customer contexts.
• Collaboration: Work fluidly with Services, Support, Product, and Commercial teams to deliver holistic outcomes.

Salary range: $180,000-$230,000 USD.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

At WooCommerce, we're on a mission to democratize commerce through open source. As such, we’re now seeking an experienced Sales & Solutions Engineer to build our technical sales motion from the ground up — architecting merchant solutions that leverage the WordPress/WooCommerce ecosystem, strategic partner integrations, optimal hosting, and Automattic’s product portfolio.

You’ll work with technically-savvy midmarket merchants ($1M-$50M GMV) evaluating WooCommerce in competitive situations, architecting solutions that combine: WordPress/WooCommerce core + rich plugin ecosystem, Automattic products (WooPayments, Pressable/WPVIP/WP.com, Jetpack, Blaze), strategic partner integrations (payments, shipping, tax, marketing, POS, CRM/ERP), and agency partner services for custom development and implementation.

This is WooCommerce's Competitive Tip of the Spear.: The only team with the remit to directly and forcefully compete with our largest competitors in eCommerce. This team is the crucible for our messaging, value proposition, and technology at scale.

This is a builder role. If you thrive in 0→1 environments and urgency is in your blood, this is your role. You’ll set the playbook that defines how we sell for the next 18-24 months. Your on-the-ground feedback about what merchants need, what's blocking deals, and ecosystem gaps will directly shape our product roadmap, GTM strategy, time-to-first-value, and how we set up customers for retention and expansion.

What You’ll Do

Architect Solutions & Close (75%):

• Carry quota for net-new Midmarket merchants ($1M-$50M GMV), working primarily inbound, event, and partner-generated leads in competitive evaluations.
• Lead discovery and provide immediate value: Solve merchant problems from first conversation: answer technical questions, recommend plugins, troubleshoot architecture, suggest integrations. This consultative approach builds trust and accelerates closes.
• Architect comprehensive solutions blending WooCommerce core and plugins, WordPress plugins, strategic partner solutions (payments/shipping/tax/marketing/POS/ERP), hosting, Automattic products, and agency services.
• Navigate the open source ecosystem: Know which plugins/partners solve which problems, understand integration patterns, and advise when to build vs. buy vs. partner.
• Deliver demos that win: Customize to merchant use cases, adapt on the fly, make complexity simple. Build demo environments that showcase exactly what they need.
• Build compelling business cases: Show TCO across the platform, extensions, hosting, payments, and partners versus closed platforms.
• Position strategic partners (ShipStation, Avalara, Klaviyo, etc.) and coordinate bringing SMEs into deals.
• Own the close: Navigate procurement, address objections, deliver mutual action plans to signed contracts.

Build Culture, Playbooks & Enable (25%):

• Set the standard: Your solution patterns, integration blueprints, partner positioning, and qualification criteria become the playbook for scale.
• Be the voice of the market: Your frontline feedback influences product roadmap (which integrations to prioritize, where WooCommerce must evolve, missing pieces, etc.), customer lifecycle (onboarding patterns, retention risks, expansion signals for CS), and GTM strategy (pricing, packaging, positioning, competitive intelligence).
• Coordinate cross-BU: Work with Product on gaps/risks, Payment/Strategic Partnerships on co-selling, A4A Agency Partnerships on scalable enablement.
• Create repeatable assets: Solution templates, partner positioning guides, TCO calculators, competitive battle cards, discovery frameworks.
• Document what works: Deal patterns, merchant segmentation, when to engage partners, qualification frameworks.
• Enable internally: Train CS, Marketing, and Partnerships on solutions, ecosystem, and merchant needs.

What Success Looks Like:

• 90 days: First deals closed, key product gaps identified, feedback loops established.
• 6 months: Hitting quota, competitive playbook built, product roadmap influenced.
• 12 months: Team quota exceeded, playbooks adopted by new hires, foundation set for scale.

You Might Be a Fit If

Builder Mentality + Team-First:

• Bring urgency and competitive fire: we're under pressure and moving fast.
• Culture-setter: comfortable being “first", building playbooks, setting standards.
• Lift others up, lift all boats.
• Be pragmatic in ambiguity: we need to build without having perfect processes or systems.
• Speak truth to power with supporting data and bring proposed solutions.
• AI is a strength — with real examples from your current role.
• See teaching and knowledge transfer as core to the job.

Open Source Ecosystem Expertise:

• Deep WordPress/WooCommerce knowledge: extensions, plugins, themes, integration patterns, scalability, caching.
• Hands-on building experience: written custom functionality, integrated services, debugged conflicts, built prototypes.
• Partner landscape fluency: payment processors, shipping, tax, marketing automation, POS, inventory, ERP/CRM.
• Integration architecture: blend plugins, partner APIs, custom dev, and hosted services into coherent solutions.
• Open source philosophy: why merchants choose open platforms, economics of extensibility, flexibility vs. ease trade-offs.

Technical Foundation:

• 5-7+ years Solutions/Sales Engineering or technical sales with quota-carrying experience in Ecommerce/CMS/OSS/SaaS/platforms.
• Hands-on WordPress/WooCommerce development: you’ve built plugins, written hooks/filters, debugged integrations, and prototyped solutions.
• PHP fluency: read, write, debug—jump into code to solve problems or build quick POCs.
• Ecommerce platform expertise: merchant operations, checkout, payments, order management, inventory, fulfillment.
• Technical architecture: REST APIs, webhooks, SSO, caching/CDN, payments (auths, chargebacks, settlement), hosting, data/privacy.
• Integration debugging: trace issues across plugins, themes, APIs.

Commercial + Demo Excellence:

• Proven deal closer: you've owned a number and delivered.
• Solutions selling: ROI/TCO models, multi-threading, close through procurement/legal/security.
• Cross-product orchestration and complex buying processes.
• Creative demos: craft experiences that shift decisions, not just click through features.
• Competitive mastery: set landmines, surface requirements favoring open source, expose lock-in and hidden costs.
• Value selling: build cases showing why WooCommerce wins long-term—TCO, data ownership, flexibility.
• Strong storytelling: translate technical architecture into business narrative.
• Quick prototyping: spin up working examples to prove “can it do X?”.
• Showmanship without BS: build excitement but never overpromise.
• Communication across audiences: whiteboard with CTOs, present to CFOs, enable partners, train teams.

Preferred:

• Experience selling ecommerce platforms, open source CMS, payments/fintech, marketplaces.
• Understanding AI-driven commerce (autonomous agents, personalization APIs).
• Familiarity with compliance (PCI, SOC 2, SCA/PSD2, multi-region tax).
• PLG + SLG coexistence background, early-stage build-outs.
• Sales methodology training (MEDDPICC, Command of the Message, Challenger).
• OSS agency/SI partner ecosystem experience.

We are currently prioritizing candidates in the United States, Canada, the UK, and Ireland.

Salary range: $160,000-$185,000 USD plus variable compensation.  Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

SUMMARY:

We are seeking a skilled and hands-on Network Engineer to deploy, and support reliable and secure network connectivity across geographically distributed environments. The ideal candidate will have experience with CradlePoint, IPSec VPN tunnels, cellular data networks, and Starlink satellite connectivity. A Cisco CCNA certification and 3-5 years of working with cellular data is a plus.

PRIMARY DUTIES include but not limited to: 

• Deploy, configure, and support network solutions utilizing CradlePoint routers, cellular WAN, and Starlink satellite internet.
• Configure, monitor, and troubleshoot IPSec VPN tunnels for site-to-site and remote connectivity.
• Support and optimize cellular data connectivity, including redundancy and failover scenarios.
• Integrate Starlink connectivity into existing network architectures, including VPN routing and performance optimization.
• Monitor network health, availability, and performance across WAN, VPN, cellular, and satellite links.
• Troubleshoot complex network issues involving latency, routing, VPN stability, and connectivity interruptions.
• Maintain accurate network documentation, diagrams, and configuration standards.
• Collaborate with security, systems, and operations teams to ensure secure and reliable network services.
• Participate in network upgrades, lifecycle management, and continuous improvement initiatives.

Day‑Shift Coverage

• Provide consistent Monday–Friday coverage from 8:00 a.m. to 5:00 p.m. US Eastern Time to support real‑time operations and implementations.

COMPETENCIES:

• Hands-on experience with CradlePoint networking solutions.
• Strong experience configuring and supporting IPSec VPN tunnels.
• Experience supporting cellular data networking in enterprise or operational environments.
• Experience deploying and supporting Starlink satellite internet.
• Solid understanding of networking fundamentals (TCP/IP, routing, NAT, firewalls).
• Experience with network monitoring and troubleshooting tools.
• Strong problem-solving abilities and attention to detail.
• Effective written and verbal communication skills.

REQUIRED EDUCATION & EXPERIENCE REQUIRED:   

• Cisco Certified Network Associate (CCNA) certification.
• Experience with SD-WAN or multi-link WAN environments.
• Familiarity with redundant and failover networking designs.
• Knowledge of secure networking best practices.
• 3-5 years of cellular data experience

• EXPECTED HOURS OF WORK: Provide consistent Monday–Friday coverage from 8:00 a.m. to 5:00 p.m. Eastern Time to support real‑time operations and ensure continuous quality oversight.

TRAVEL: Remote

LANGUAGE SKILLS: English

Job Summary

We are seeking a highly skilled Senior Azure Infrastructure Engineer to design, implement, and manage secure, scalable, and resilient Azure cloud environments. This role has a strong focus on Disaster Recovery (DR) and business continuity for critical workloads.

You will lead the design and execution of DR strategies, ensuring alignment with enterprise standards and industry best practices. The ideal candidate brings deep Azure expertise, strong automation skills, and a commitment to operational excellence.

Key Responsibilities

Azure Infrastructure & Cloud Engineering

• Design and implement Azure infrastructure solutions including compute, storage, networking, and security
• Lead Azure Landing Zone design and implementation aligned with enterprise architecture
• Optimize infrastructure for performance, availability, scalability, and cost
• Ensure alignment with Microsoft Well-Architected Framework

Disaster Recovery & Business Continuity

• Architect and implement DR solutions using Azure Site Recovery (ASR) and Azure Backup
• Define and manage RTO/RPO objectives, failover/failback strategies, and DR test plans
• Configure cross-region replication and traffic routing using Azure Traffic Manager and Front Door
• Automate DR processes, runbooks, and recovery workflows
• Conduct DR drills and continuously improve recovery readiness

Infrastructure as Code & Automation

• Develop and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, and Terraform
• Automate deployments and operations using PowerShell scripting, Azure CLI, and DevOps pipelines
• Collaborate with DevOps teams to implement CI/CD pipelines and environment automation

Security, Compliance & Governance

• Implement governance using Azure Policy, Blueprints, and RBAC
• Ensure compliance with regulatory standards and security best practices
• Manage identity and access using Azure AD, MFA, and hybrid identity solutions
• Perform security audits and vulnerability assessments

Monitoring & Operational Excellence

• Implement monitoring and alerting using Azure Monitor and Log Analytics
• Lead incident response, troubleshooting, and Root Cause Analysis (RCA)
• Participate in on-call rotations and provide escalation support during critical incidents
• Maintain documentation, runbooks, and knowledge base

Mandatory Skills

• Azure Core Infrastructure (Landing Zone design & implementation)
• Disaster Recovery using Azure Site Recovery (ASR)
• Infrastructure as Code (IaC): Bicep, ARM, Terraform
• PowerShell scripting
• Strong experience in Azure networking, security, and monitoring

Required Qualifications

Experience

• 5+ years of experience in Azure infrastructure engineering
• Minimum 2+ years focused on Disaster Recovery / ASR solutions

Education

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)

Certifications

• CJIS Certification (mandatory; must obtain if not already certified)
• Microsoft Certified: Azure Solutions Architect Expert (preferred)

Preferred Skills

• Experience with hybrid cloud DR (on-premises to Azure)
• Hands-on with Azure DevOps and CI/CD pipelines
• Experience with Azure Backup, Traffic Manager, Front Door
• Knowledge of automation accounts and observability tools

Soft Skills

• Strong problem-solving and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently and in a global team environment
• Proactive mindset with focus on reliability and security

#LI-US1

Let's start with the role

You will join an autonomous Agile team and work closely with the Product Owner, Agile Delivery Lead, Automation Testers, and other Software Engineers to create a competitive advantage for Kaizen and offer a unique online experience to our customers. Besides being part of the Agile team, you will work closely with talented backend professionals within the Backend Chapter. 🙌

Senior Software engineers in Kaizen are responsible for a multitude of projects, from our customer-facing websites and mobile applications to our admin and internal tools and backend services, most of them withstanding high volume / traffic.

• Assume full responsibility for our applications on an engaging development journey.
• Create new solutions and see them through, from conception to production;
• Turn requirements into simple and sophisticated technological systems. Our large scale, highly available infrastructure is at the core of that challenge;
• Play a central role on Design, build, and maintain efficient, reusable, and reliable code;
• Research new technologies to find new and efficient ways to solve day to day challenges;
• Ship high-value features quickly;
• Challenge the status quo and improve the team and product;

Most of our sites and services are written in in C# / ASP.NET and new services are written in .NET Core. New applications use vue.js or Angular in the front-end while older ones use server-rendered (Razor) views in combination with jQuery. Microsoft Orleans enables our scalable and robust distributed applications. MS SQL Server is used for most of our storage needs, but also Redis and ElasticSearch are used when it makes sense to do so. RabbitMQ is our go-to message broker. We use Gitlab for code versioning and CI, and the Atlassian stack for tickets and documentation.

What you'll bring

• At least 4 years of experience developing production-level software using .NET Core;
• Proficient in C# and MVC;
• Experience with Testing/Metrics Monitoring/Logging on a large scale distributed system;
• Experience with Microservices architecture;
• Experience with asynchronous flows using message brokers;
• Good understanding of basic web technologies, such as HTTP, REST, etc.;
• Practical knowledge of algorithms and design patterns;
• Passionate about delivering high-quality code;
• Fluent in English, both oral and written.

Nice to have:

• Expertise in concurrency, multi-threading, and event-driven architecture;

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay & bonus scheme;
• ⭐Developmental 360° feedback framework;
• 💰 Monthly meal allowance;
• 👩‍⚕️ Private health insurance for you and your family;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Remote

Let's start with the role

As a Software Engineering Team Lead, you will play a crucial role in leading and guiding a team of software engineers in the development and delivery of high-quality software products. You will be responsible for overseeing project execution, mentoring team members, and ensuring that engineering best practices are followed. This role combines technical expertise with leadership and communication skills to drive the success of the team and the organization.

.NET Core, C#, Microservices, REST API, RabbitMQ, MS SQL Server, OpenShift.

• Team Leadership: Lead, mentor, and inspire a team of software engineers, fostering a collaborative and high-performance work environment
• Project Management: Manage project timelines, priorities, and resources to ensure on-time and on-budget delivery of software solutions
• Technical Guidance: Provide technical guidance, expertise, and code reviews to ensure software quality and adherence to best practices
• Architecture and Design: Contribute to the architectural decisions and design of software systems, considering scalability, performance, and maintainability
• Collaboration: Collaborate with cross-functional teams, including product managers, designers, and QA, to ensure alignment on project goals and requirements
• Problem Solving: Assist in complex problem-solving and troubleshooting as needed, offering guidance and expertise to the team
• Process Improvement: Continuously evaluate and improve development processes, tools, and methodologies to enhance team productivity
• Mentoring: Mentor and train team members, promoting skill development and career growth
• Code Quality: Ensure code quality, maintainability, and documentation by setting and enforcing coding standards
• Risk Management: Identify and mitigate project risks, proactively addressing challenges and bottlenecks

What you'll bring

• Proven experience as a software engineer with a strong track record of successful software development projects
• Strong technical expertise in one or more programming languages and technologies relevant to the team's focus like  .NET or equivalent, Microservices and Sync and Async communication
• Leadership and project management experience, with the ability to guide and motivate a team
• Excellent problem-solving and communication skills
• Familiarity with software development best practices, including Agile methodologies
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Knowledge of software design patterns, architecture, and system scalability
• Experience with version control systems and project management tools

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.

What you will do: 

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who cares deeply about building secure, high-quality software—and wants to work on problems that actually matter.

We are a great home for people who are intrinsically motivated—proud of their craft and excited to build with a high-bar team that expects great work and supports you.

You’ll design, build, and operate core components of HYPR’s security platform, used by Fortune 500 companies:

• Passwordless authentication and identity verification systems built on open standards
• W3C-compliant authentication servers and large-scale distributed systems
• Security-focused infrastructure and application workflows
• Emerging capabilities at the intersection of cybersecurity and AI

“If you're passionate about cyber security, scalable architectures, and impactful engineering, HYPR will be a great fit for you.”

What you will do in this role

• Design, develop and deploy SaaS services end-to-end—from understanding requirements and designing solutions to deployment, production support, scalability and performance
• Be on the fore front of AI-native SDLC by using agents throughout design, coding, testing, and documentation
• Research new technologies and solutions to improve existing products and explore new directions
• Implement comprehensive automated testing at the component level and collaborate with SDET(s)
• Participate in standards bodies and shape next-generation standards like W3C, WebAuthn, and OAuth
• Work directly with customers - product calls to understand the problems and an on-call rotation of incident escalation

Who you are

• Self-starter—able to dive into an existing product and learn quickly in a fast, hands-on environment
• Team player—collaboration with team members, operations, and support teams is critical
• Detail-oriented—takes pride in writing high-quality, maintainable code and following best practices
• Security-minded—interested in the cybersecurity domain; previous exposure or participation is a plus
• Autonomous and accountable—takes ownership of work and drives it to completion; actively assists in the production support aspects of your work as needed

Required Qualifications

Expert-Level

• Java SE 21+ and Spring/Quarkus
• Kubernetes or another container orchestration platform
• Cloud-first development experience—AWS, Azure, or similar
• Datastores, one or more of: MySQL, Oracle, DynamoDB, Redshift, Redis

Strong

• CS algorithms, data structures, clean code, and scalability design patterns
• Scalable services—multi-region, graceful degradation, and elastic capacity
• One major JS framework—Angular, React, or Vue
• Observability techniques and tools—events, metrics, OpenTelemetry
• Continuous deployment methodologies—unit, acceptance, and load testing approaches
• Kotlin development experience

Preferred

• Authentication protocol knowledge is highly valued—OAuth, SAML, WebAuthn, PKI, Kerberos, FIDO/FIDO2
• Keycloak, Ping or Okta authentication server
• One Infrastructure as Code (IaC) tool—Terraform, Helm, AWS CloudFormation
• Dynamically typed language—Python, Ruby, or similar

Experience

10+ years of experience designing, building, and maintaining an enterprise web-based platform that services at least 100K users. Can be SaaS or on-premise

Education

BS/MS in computer science or a related software engineering field.

What HYPR Offers

• Long-Term stability within a high-growth sector within identity access automation.
• Majority of HYPR engineers are Senior; you’re joining a team of all-stars who consistently deliver the highest quality code and products on tight timelines.
• Strong support for work–life balance, with flexibility to meet family and personal responsibilities. We offer a generous amount of PTO and wellness days.
• Emphasis on collaboration, with paid weekly team lunches in office (some variations by country).
• Employer-paid supplemental medical coverage (some variations by country).
• Paid access to leading industry conferences and opportunities to participate in standards bodies, including FIDO and OAUTH.
• Extreme product focus with high levels of ownership and autonomy—you’ll work on cutting-edge, high-impact problems, bringing together your own insights to drive meaningful outcomes

Full Time Opportunity: Yes

Remote: Yes

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

What You'll Be Doing:

• Work directly on building, deploying, and iterating on machine learning models and agentic workflow features that address real customer needs
• Apply ML techniques to improve accuracy and overall system performance, ensuring solutions are robust, reliable, and production-ready for customers
• Improve, implement, and validate ML models and agentic workflows supporting submission intake, underwriting decision-making, and automation tasks
• Deploy and adapt autonomous agent behaviors into customer-specific workflows, translating core AI capabilities into practical solutions
• Develop and maintain evaluation pipelines, monitoring systems, and performance metrics to ensure reliability under evolving production conditions
• Monitor production systems via logs, metrics, and user feedback to diagnose issues, debug failures, and drive resolution
• Take end-to-end ownership of problems — implementing fixes or coordinating with engineering and infrastructure teams as needed
• Partner closely with Data Science and Engineering teams to iterate quickly and deliver high-impact solutions

Who We Hope You Are:

• Bachelor's or master’s degree in Mathematics, Operations Research, Data Science, Artificial Intelligence, or a related field with foundational knowledge in machine learning, deep learning, and natural language processing.
• Experience working in a fast-paced, cross-functional environment
• 2+ years of experience as a Machine Learning Engineer, Applied Scientist, or similar role delivering ML solutions in production
• Experience working directly with customers or stakeholders to translate business needs into technical solutions
• Hands-on experience adapting, extending, and deploying ML/LLM systems (including agentic workflows and prompt engineering) in real-world use cases
• Strong experience with experimentation, evaluation, and monitoring pipelines, including analyzing production logs and debugging systems
• Experience deploying and iterating on ML systems in cloud environments in collaboration with engineering teams
• Proven track record of ownership — driving issues through to resolution in production systems

Base Salary Range: $155,000 - $180,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes bonus, stock options, benefits and additional perks. 

What you will do: 

Hours & location

🌎 We hire almost anywhere in the world and we don’t have a location requirement for this role. However, the expected working hours for this position is 9:00am - 5:00pm EST.

Why this job is exciting 

As part of the Technical Success organization, Support Engineering  is at the forefront of the customer experience. Our customers simply wouldn’t be successful, happy, long term customers without the important work this team does! Support Engineering exists to not only resolve technical issues but educate our customers by answering reactive questions, and by importantly identifying improvements we can make to help improve the product. Our customers are developers and we help them throughout their customer journey. 

📅 Within one month you will…

• Learn about our product, our value propositions, our customers, our team, and our practices.
• Learn how Sourcegraph is deployed (e.g., Kubernetes, scaling, and more), product configuration and integrations, our code base, and common user needs.
• Meet for an initial chat with the teammates you will work with most
• Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team).

📅 Within three months you will…

• Work with customers to troubleshoot and solve reported issues
• Contribute to improving our product and handbook documentation

📅 Within six months you will…

• Observe trends causing issues for our customers and suggest remedies (for example, what consistent things happen that we can write tooling for...)
• Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement, improving the customer experience, and/or improving the product

About you

You are curious and compassionate. You are a problem solver - you love the moment where you “figure it out”. You enjoy trying new technologies, breaking them and helping fix them. You want to be part of a technical organization while talking with customers.

• Profound curiosity to figure out why something works the way it does / to learn more
• Working experience with Unix/Linux and/or Bash
• Working experience with Kubernetes containerized solutions
• Working experience with code hosts such as GitHub, GitLab and BitBucket
• Strong understanding of databases, especially SQL 
• Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
• Experience collaborating with cross-functional teams to solve difficult problems for customers
• Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
• Some experience using Large Language Models (LLMs) and AI tooling,  and how they work
• 2+ years experience in a similar role

Nice to have:

• Foundational knowledge of APIs and/or Git
• Foundational knowledge of cloud computing with AWS, GCP or Azure DevOps
• Experience writing code in Go or another language
• Basic knowledge of or experience with Perforce
• Basic understanding of AI tools and how developers use them

Level

📊 This job is an IC2. You can read more about our job leveling philosophy in our Handbook.

Compensation

💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. You will have the flexibility to work and live anywhere in the world (unless specified otherwise in the job description), and we’ll never take your location or current/past salary information into account when determining your compensation.  As an open and transparent company that values equitable and competitive compensation for everyone, our compensation ranges are visible to every single Sourcegraph Teammate. To determine your salary, we use a number of market and data-driven salary sources and target the high-end of the range, ensuring that we’re always paying above market regardless of where you live in the world.  

💰 The compensation for this role is $84,800 USD base.

📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Interview process

👋 Introduction Stage - we have initial conversations to get to know you better…

• [30 min] Recruiter Screen 
• [45 min] Hiring Manager screen / Resume Deep Dive

🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team…

• [Async 1.5 hr] You complete a technical project and we share the results over email.
• [60 min] Technical knowledge/troubleshooting + collaboration/communication skills with an existing member of our Support Engineering team.  

🎉 Final Interview Stage - we move you to our final round, where you meet cross-functional partners and gain a better understanding of our business and values holistically…

• [30 min] Values interview
• [15 min] Leadership 
• We check references and conduct your background check

Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.

An overview of this role

As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.

This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.

Some examples of our projects:

• Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments
• Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls
• Identifying a geo-replication gap in a self-managed deployment, tracing it to a root cause in Gitaly or the git backend, and contributing a targeted code or design change upstream

What you'll do

Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform. Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect. Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value. Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows. Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls. Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts. Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream. Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to 50%.

What you'll bring

Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles. Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go. Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs. Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs. Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches. Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments. A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance. Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.

About the team

The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, product, and engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.

We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact.

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.

#LI-DNI

About Brightfield

At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.

With over $573B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.

We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.

About the Role

Brightfield is seeking a Senior Data Integration Engineer to play a critical role in designing, building, and scaling the data pipelines and integrations that power TDX. This role is focused on integrating TDX with the customer’s data, workflows and processes.

You will lead the data integration and implementation of TDX API, data pipelines and integrations across internal systems, customer data sources, and third‑party platforms. This is a hands-on, senior-level role for an engineer who thrives in complex data environments, brings strong architectural judgment, and takes pride in building reliable and scalable data solutions. You will partner closely with Product, Data & Analytics, and Engineering to support Brightfield’s customers.

What You’ll Do

• Develop and manage integrations between internal systems, customer environments, SaaS platforms, and data warehouses using APIs and workflow orchestration tools.
• Analyze customer’s workflows and data sources to integrate, ingest and unify customer’s data and onboard to TDX platform.
• Implement TDX APIs with customer and partner solutions.
• Support Brightfield’s existing taxonomy and data processes, models, mappings, and transformation logic to support consistent, high-quality data output across the Brightfield platform.
• Optimize data pipelines for performance, scalability, resiliency, monitoring, and data quality.
• Ensure data integrity, security, and compliance by implementing validation, access controls, and governance best practices.
• Collaborate cross-functionally with Product, Data Science, Analytics, and Customer-facing teams to translate customer’s business and product requirements into technical solutions.
• Contribute to continuous improvement of Brightfield’s data analysis, infrastructure, tooling, and best practices.

What You Bring

• 5+ years of experience in data engineering, data integration, or backend software engineering, with a strong focus on building production data pipelines.
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience.
• Expert-level proficiency in Python and SQL, with deep experience transforming and working with large, complex datasets (structured and unstructured).
• Hands-on experience implementing customer workflows through REST APIs, including working with JSON data formats.
• Strong experience working with AWS and other cloud platforms and modern data warehouses (e.g., Snowflake).
• Solid understanding of data modeling, ETL/ELT best practices, and data quality management.
• Proven ability to troubleshoot complex data and integration issues across distributed systems.
• Comfort working in a remote-first, highly collaborative environment with distributed teams.
• Experience integrating enterprise or customer data at scale, particularly in analytics, SaaS, or data platform environments.
• Familiarity with event-driven architectures, message queues, or streaming technologies.
• Experience supporting AI, analytics, or machine learning workflows through reliable data pipelines.
• Knowledgeable in using AI to build and deploy data solutions.
• Prior experience mentoring or leading technical initiatives across teams.

The Control Plane Team is responsible for developing the orchestration and horizontal autoscaling of the Lucenia core search platform. This system layer is designed and developed to run in cloud-native, self-hosted, or a hybrid of both environments.  

In this role, you will be working on the team responsible for developing the Kubernetes based orchestration and auto scaling framework of the Lucene Search data plane and packaging it as a product that runs self hosted, cloud-native, or in hybrid modes. You will ensure compatibility and integration with other vendor offerings such as AWS, Azure, GCP, and/or RedHat OpenShift. You will also be responsible for building the services that power and provide Lucenia’s own SaaS platform. You will work across other functions, including engineering, quality control, performance benchmarking, support, content marketing, and executive leadership to build and market new features, capabilities, and offerings.

What you will do

• Work with a distributed team of experienced engineers focused on delivering self-hosted, cloud-native, and/or SaaS serverless offerings
• Develop container-based workflows with efficient autoscale in connected and disconnected environments.
• Design and develop a collection of processes that coordinate and manage the cluster’s state and scheduling decisions across the data plane. 
• Implement Kubernetes operators/controllers and helm charts with deployment responsibilities in production environments
• Collaborate across engineering, quality control, and leadership teams to execute on product deliverables.
• Invent ideas, collaborate with others, and own solutions from inception to deployment
• Mentor new team members

What you bring 

• Knowledge of the Go programming language 
• Deep understanding of distributed systems and cloud native technologies such as kubernetes, docker, and OCI container registries and systems level integration for serverless autoscaling  
• Experience working with cloud vendors such as AWS, Microsoft Azure, Google Cloud Platform, Red Hat OpenShift and/or Oracle Cloud
• Familiar with vendor and open source object storage technologies and their role in stateful and stateless system orchestration
• Strong understanding of cost benefit trade offs during design and implementation phases.
• Familiar with SAML, LDAP, Active Directory, Single Sign On identity management technologies (e.g., Okta Auth0) and integration with cloud native deployments.
• Strong analytical, debugging, and troubleshooting skills
• Ability to communicate well with individuals and groups to accomplish a common set of goals

Bonus 

• Experience working with OpenSearch and/or Elastic Stack
• Strong scripting skills (e.g., groovy, gradle, python, javascript) 

What You Will Be Doing:

• You’ll work with a globally distributed team of experienced engineers focused on distributed indexing and query capabilities of Lucene.
• You'll be an expert in the engine area and everyone will turn to you when they have a question. You'll improve those areas based on your questions and your instincts.
• You'll be a full time Lucenia contributor, building data intensive new features, fixing exciting bugs and increasing the testing coverage, all while making the code easier to understand. Sometimes you'll need to invent a new algorithm or data structure, or find one and implement it. Sometimes you'll need to get close to the operating system and hardware.
• You'll work with community members from all over the world on issues and pull requests, sometimes triaging them and handing them off to other experts and sometimes handling them yourself.
• You'll write idiomatic modern Java and possibly Rust!

What You Bring Along:

• You have strong core Java skills and are conversant in the standard library of data structures and concurrency constructs.
• Excellent understanding of concurrent and parallel programming principles.
• Proven background in applied data processing (data structures, algorithms).
• Familiarity with low-level abstractions in OS.
• You work with a high level of autonomy, and are able to take on projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
• Solid software engineering foundations, with proven track record of designing and delivering high-quality solutions.
• Comfortable developing collaboratively. Giving and receiving feedback on code and approaches and APIs is hard! Bonus points if you've collaborated over the internet because that's harder. Double bonus points for asynchronous collaboration over the internet. That's even harder but we do it anyway because it's the best way we know to build software.
• You've used several data storage technologies like Elasticsearch, Solr, PostgreSQL, MongoDB, or Cassandra and have some idea how they work and why they work that way.
• Excellent verbal and written communication skills. Collaborating on the internet is hard. We try to be respectful, empathetic, and trusting in all of our interactions. And we'd expect that from you too.

Bonus Points:

• You've built things with Luence before.
• Worked on index and search data structures technology.
• Have experience designing, leading and owning cross-functional initiatives.
• Worked with open source projects and are familiar with different styles of source control workflow and continuous integration.
• Past working experience with database, search engine, OS or cloud service development.

Job Description

This is a senior, customer-facing role requiring strong domain expertise in industrial automation and a proven ability to guide both technical implementation and strategic solution expansion.

We’re looking for someone who not only enables the initial deployment but also identifies additional opportunities to expand value across the customer’s organization - be it new use cases, integrations, or system-wide architecture improvements.

You’ll be a key technical advisor and trusted partner to both prospective and existing customers.

Pre-Sales Support:

• Partner with Account Executives during discovery to understand customer goals and technical environments.
• Deliver tailored demos, solution architecture walkthroughs, and lead technical proof-of-concepts (PoCs).
• Help prospects align FlowFuse to their broader industrial and digital transformation goals.
• Collaborate on pricing proposals and technical responses to RFPs and security reviews.

Post-Sales Engagement:

• Lead technical onboarding and early solution implementation.
• Partner with customers to assess results, resolve blockers, and optimize solution design.
• Actively explore and surface additional use cases within the customer organization.
• Facilitate roadmap alignment and strategic planning discussions with technical champions.
• Deliver ongoing best practices, architecture reviews, and training to ensure long-term success.

Skills

What We’re Looking For:

• 5+ years in a Solutions Engineering, Sales Engineering, or Customer Success Engineering role.
• Deep industry expertise in industrial automation, IIoT, smart manufacturing, or related fields.
• Track record of identifying additional solution opportunities within enterprise accounts.
• Experience with technologies such as Node-RED, MQTT, OPC-UA, SCADA systems, PLCs, or edge computing.
• Strong communication skills - comfortable engaging engineers, architects, and executive stakeholders.
• High degree of initiative and ability to manage customer relationships across the lifecycle.
• Willingness to travel occasionally for key customer engagements.

Nice to Haves:

• Hands-on experience deploying Node-RED at scale.
• Familiarity with Unified Namespace or other modern industrial data architectures.
• Experience with containerization, cloud (AWS/Azure), or Linux-based edge devices.
• Multilingual skills (e.g., German, French, Spanish).

90-Day Plan

• Week 1-4:
  • Familiarize yourself with the FlowFuse product, platform capabilities, and target customer profiles.
  • Understand existing sales processes, customer success methodologies, and relevant internal tools.
  • Meet with key internal stakeholders across Sales, Product, and Engineering teams.
  • Begin shadowing customer calls, demos, and technical engagements to learn our approach.
  • Review and provide feedback on existing solution architecture documentation and sales enablement materials.
  • Start leading portions of customer demos and technical discussions with guidance.
• Week 5-8:
  • Develop a deep technical understanding of FlowFuse and its integration points within industrial environments.
  • Engage in your first set of technical PoCs, contributing to design and execution
  • Take ownership of specific pre-sales and post-sales customer engagements, leading technical discussions and solution design.
  • Proactively identify and propose opportunities for expanding FlowFuse's value within customer accounts.
• Week 9-13:
  • Contribute to internal knowledge sharing, developing best practices or technical guides based on customer interactions.
  • Start building relationships with customer technical champions to facilitate long-term success and strategic alignment.

Hiring Plan

• Initial Screening: Review resumes and cover letters to assess candidate qualifications, experience, and domain expertise.
• First Interview (Technical & Role Fit): Conduct a phone or video interview to evaluate technical knowledge relevant to industrial automation, IIoT, and solutions engineering, as well as communication skills. Conducted by the hiring manager.
• Second Interview (Deep Dive & Customer Experience): In-depth interview with the hiring manager and other team members to discuss specific experience in customer-facing technical roles, complex problem-solving, and managing customer lifecycles. Conducted by the Head of Professional Services.
• Technical Presentation / Case Study: Candidate will prepare and deliver a presentation on a technical solution or a case study of a past customer engagement demonstrating their problem-solving and communication skills.
• STAR Interview (Behavioral Alignment): A behavioral interview to understand past experiences and assess alignment with FlowFuse's values, initiative, and collaboration style. Conducted by the CEO.
• Final Interview: A final interview with key stakeholders, potentially including a sales leader or executive, to assess strategic alignment and executive presence.
• Offer: Extend an offer to the selected candidate.

Director, Revenue Operations

About Plooto

Plooto is a Canada-born fintech company on a mission to give small and mid-sized businesses the financial power to succeed on their own terms. We make payments secure, accurate, and stress-free so businesses and their accountants can spend less time in the books, confidently manage cash flow, and make smarter decisions every day. We’re a team that builds with integrity, agility, and heart, and we’re looking for customer-minded pros who share our passion to join us as we scale.

Director of Revenue Operations

We’re looking for a Director of Revenue Operations to build and scale the systems, processes, and insights that power our go-to-market engine. This role sits at the center of Sales, Marketing, Customer Success, and Finance—driving alignment, improving performance, and enabling predictable, scalable revenue growth as Plooto continues to grow.

You’ll bring structure to how we operate, clarity to how we measure success, and momentum to how we execute. You’ll also play a key role in modernizing how we work, leveraging AI and automation to make our GTM teams faster, smarter, and more effective.

What You’ll Do

• Own and optimize the end-to-end revenue engine across Marketing and Sales - from lead to close to expansion and retention
• Build and optimize a hybrid product-led and sales-supported growth model - ensuring a smooth experience between in-product conversion and rep-led or channel-driven sales where needed
• Drive forecasting, pipeline management, and reporting to improve predictability and decision-making
• Partner with GTM leaders to define targets, KPIs, and performance frameworks that align to company goals
• Build and scale revenue processes that are efficient, repeatable, and adaptable as we grow
• Improve data quality, visibility, and accessibility across the funnel to enable better insights and faster decisions
• Lead CRM (Salesforce) strategy, governance, and ongoing optimization
• Own and evolve the revenue tech stack, ensuring systems are integrated, scalable, and delivering real value
• Identify and implement automation and AI-driven solutions to increase efficiency, improve accuracy, and unlock new capabilities across GTM teams
• Support strategic planning, including annual planning, territory design, and capacity modeling
• Analyze performance trends and deliver clear, actionable recommendations to leadership
• Build and lead a high-performing RevOps function as the company scales

How You Work

• AI-native operator: You don’t just use AI, but you rethink how work gets done with it. You’ve implemented AI to automate workflows, enhance decision-making, enrich data, or unlock new insights. You can point to specific examples where AI meaningfully improved speed, quality, or revenue outcomes.
• Deeply collaborative partnerships: You approach RevOps as both a strategic and service function. You listen first, understand the real problem, and work alongside stakeholders to design the right solution. You build trust through partnership and consistently elevate the teams around you.
• Systems thinker with a bias for action: You see how tools, data, and processes connect—but you don’t over-engineer. You prioritize what matters, move quickly, and iterate as you go.

What You Bring

• 7–10+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy
• Experience in a high-growth SaaS environment (fintech experience is a major plus)
• Hands-on experience owning and optimizing a modern revenue tech stack
• Proven ability to integrate systems and ensure clean, reliable data flows across the funnel
• Demonstrated experience applying AI and automation to improve GTM performance (e.g., forecasting accuracy, pipeline generation, sales productivity, customer expansion)
• Strong expertise in forecasting models, dashboards, and reporting frameworks
• Deep understanding of funnel metrics, pipeline dynamics, and revenue drivers
• Strong analytical skills, with experience using SQL, BI tools, or data platforms (preferred)
• Track record of driving cross-functional alignment and influencing senior leaders
• Experience building or scaling RevOps processes in a growing organization
• Excellent communication skills - able to translate complex data into clear, actionable business insights
• Bachelor’s degree in Business, Finance, Analytics, or a related field (MBA or relevant certifications are a plus)

Why Become a Plootonian?

If you’re looking to make a meaningful impact, look no further. We’re transforming the payments space in North America by delivering an unrivalled product experience to solve a real and pressing problem for SMBs.

The biggest reason small businesses fail is poor financial management and cash flow — and Plooto fixes that. We have strong product-market fit, a massive opportunity ahead, and the backing of experienced fintech leaders.

You’ll join a team that cares deeply about customer impact, takes pride in our craft, and moves with urgency. We’re just getting started — and you’ll help shape the next chapter of our growth story.

Join Plooto and be part of a mission that matters.

What We Value

• Curiosity and a drive to continuously improve how work gets done
• Ownership and accountability—you follow through and deliver results
• Thoughtful, intentional execution over unnecessary complexity
• A genuine desire to help teams succeed and perform at their best

Show Us

We care deeply about how you think and operate.

Be ready to share specific examples of how you’ve used AI to meaningfully improve a go-to-market workflow, decision, or outcome—and how you partnered with stakeholders to make it successful.

Equal Opportunity & Accessibility

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences. Accommodations are available upon request throughout the recruitment and selection process. If you require accommodation, please contact us at HR@plooto.com.

AI in Hiring

We may use technology, including artificial intelligence, to assist in the screening, assessment, or selection of applicants. These tools are used to support fair and consistent hiring practices.

Applicant Privacy & Process

We thank all applicants for their interest; however, only those selected for further consideration will be contacted. There is one vacant role open for this position.

Bridgeway is seeking a Senior Data Engineer to design, develop, and maintain our data warehouse infrastructure. This role involves working closely with analysts, engineers, and other stakeholders to shape our data architecture, ensuring secure and efficient data pipelines, and enabling advanced analytics across the organization. The ideal candidate will have a strong background in data engineering, data warehousing, and ELT processes, along with a passion for optimizing data systems.

This is a remote position, with preference given to East Coast candidates.

Key Responsibilities:

• Design, develop, and maintain a scalable data warehouse/lakehouse environment.
• Design and implement ELT pipelines to ingest, transform, and deliver high-quality data for analytics and reporting, incorporating current best practices, such as “pipelines as code”.
• Ensure data security and compliance, including role-based access controls for security, encryption, masking, and governance best practices to ensure compliant handling of sensitive information.
• Optimize performance of data workflows and storage for cost efficiency and speed.
• Partner with engineers, analysts, and stakeholders to meet data needs; balance cost, performance, simplicity, and time-to-value while mentoring teams and documenting standards.
• Define and implement robust testing frameworks, enforce data contracts, and establish observability practices including lineage tracking, SLAs/SLOs, and incident response runbooks to maintain data integrity and trustworthiness.
• Monitor, troubleshoot, and resolve data & automation issues.
• Collaborate within an Agile-Scrum framework and develop comprehensive technical design documentation to ensure efficient and successful delivery.
• Serve as a trusted expert on organizational data domains, processes, and best practices.

Requirements:

• 5+ years of experience in data engineering and ELT with a focus on large-scale data platforms
• 3+ years of experience with Databricks
• Advanced proficiency in analytical SQL, including ANSI SQL, T-SQL, and Spark SQL
• Strong Python skills for data engineering
• Expertise in data modeling
• Hands-on experience with data quality and observability practices (tests, contracts, lineage tracking, alerts)
• Practical knowledge of orchestration tools and CI/CD concepts for data workflows
• Excellent communication and a track record of technical leadership and mentoring
• Strong understanding of integrating data solutions with AI and machine learning models
• Strong problem-solving skills and attention to detail.
• Experience with version control systems like Git preferred
• Strong understanding of data governance and best practices in data management, with hands-on experience using Unity Catalog
• Hands-on experience in designing and managing data pipelines using Delta Live Tables (DLT) on Databricks
• Streaming and ingestion tools, such as Kafka, Kinesis, Event Hubs, Debezium, or Fivetran
• DAX, LookML, dbt; Airflow/Dagster/Prefect, Terraform; Azure DevOps; Power BI/Looker/Tableau; GitHub CoPilot knowledge is a plus
• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred

FORT is building a physical AI safety platform used by operators, integrators, and developers in real-world environments. The platform is growing fast, and the content layer has not kept pace. This role fixes that and then builds well ahead of it.

You will own everything from the foundational documentation that customers rely on today to the knowledge architecture that powers our AI Copilot as it ships. You will use AI heavily to work at speed and apply strong editorial judgment to make sure every output is accurate, clear, and useful.

What You Will Own

• Product and release documentation: Release notes, upgrade guides, compatibility information, and operational content that customers and integrators depend on. The current state is a starting point, not the bar.
• Copilot knowledge architecture: Structure and maintain the source of truth that feeds AI-generated answers. Own accuracy. Catch errors before users do.
• In-product guidance: Contextual help, onboarding flows, and error states written to resolve questions without escalation.
• Developer and integrator surface: API docs, hardware integration guides, and SDK references are clear enough that a new integrator reaches first success without opening a support ticket.
• Content-as-signal: Track what users search for, escalate, and struggle with. Feed that back into content priorities and product decisions.
• Voice and editorial standards: Define how FORT communicates technically and apply that standard consistently across every surface.

Who You Are

• Obsessively clear: You write one sentence where others write three paragraphs. You know when to cut.
• Creative before compliant: You reach for the format that works — a decision tree, a short video, an interactive guide — before defaulting to a numbered list.
• AI-native: You use LLMs daily to draft, restructure, and pressure-test content. You know when to trust the output and when to rewrite it. Editorial judgment is the skill; prompting is just how you get there.
• Technically grounded: You can sit with hardware and firmware engineers, understand what they are shipping, and translate it accurately. You do not need to be an engineer, but you cannot be allergic to the details.
• Safety-conscious by instinct: FORT operates in physical environments where a wrong answer has consequences. You carry that standard without being reminded.

What Good Looks Like in Year One

• Documentation is no longer a liability: Customers and integrators can find accurate, current information without opening a support ticket.
• Copilot answers technical questions correctly: The AI Copilot handles common technical queries accurately. Support volume reflects it.
• Content ships with the feature: In-product guidance and Copilot context are ready on launch day, not weeks after.
• Content informs product decisions: You are in early design conversations, flagging where the experience will break down and where content will carry the load.

What You Bring

• A portfolio that shows range: Docs, in-product copy, API references, video scripts, interactive guides. Something that shows you treat format as a deliberate choice.
• Experience with technical platforms: Hardware, developer tools, industrial automation, or safety-critical systems. An understanding of what it means to get it wrong.
• AI in your daily workflow: Not as an experiment. As a core part of how you work. You can describe your process.
• Strong editorial instincts: You have pushed back on engineers who wanted to ship a spec dump instead of a clear explanation. You have examples.

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking a highly experienced Staff Software Engineer to join our team and help lead the design, development, and scaling of our cryptocurrency and blockchain-focused platforms. As a Staff Engineer, you will serve as a technical leader, driving architecture decisions, mentoring engineers, and delivering robust, secure, and high-performance solutions in the crypto space. The ideal candidate brings expertise in designing and implementing enterprise-grade software solutions, with a strong foundation in distributed systems, SOLID principles and modern software design patterns.

Responsibilities:

• Provide technical leadership: define and drive the technical vision and architecture for crypto-related products, services, and infrastructure
• Design, develop, and deliver scalable, secure and performant software components
• Provide technical mentorship and guidance to senior and mid-level engineers; conduct code reviews and promote engineering best practices
• Stay at the forefront of blockchain protocols, DeFi, tokenization standards, and crypto industry trends; evaluate and recommend emerging technologies
• Drive system reliability, incident response, and operational excellence across crypto platform services

Qualifications:

• 5+ years of experience with blockchain technologies, cryptocurrency protocols, or digital asset platforms
• 10+ years of experience developing enterprise systems in C#
• 10+ years of experience with SQL, preferably PostgreSQL or SQL Server
• Deep understanding of blockchain fundamentals — consensus mechanisms, smart contracts, wallet management, key custody, transaction signing, and on-chain/off-chain data flows
• Experience integrating with major blockchain networks (e.g., Bitcoin, Ethereum, Solana, or similar)
• Solid grasp of cryptographic principles — hashing, encryption, digital signatures, HSMs, and key management
• Strong communication skills
• Cloud Architecture - preferably AWS
• Docker / Containers
• Experience designing and developing distributed systems and event driven architecture is a plus. Ideally with understanding or exposure to:  
• MassTransit or NServiceBus
• RabbitMQ
• Idempotency

#LI-JJ1 #LI-Hybrid

Salary Range: $190,000.00 - $220,000.00

The Software Engineer II is a mid-level engineering role responsible for the design, development, maintenance, and enhancement of software applications and systems. This role operates with a high degree of autonomy on development and maintenance activities while collaborating cross-functionally to deliver reliable, scalable, and high-quality solutions. The engineer contributes to innovation, process improvement, and technical excellence across the organization.

Software Development & Delivery

• Design, develop, test, debug, and maintain software applications and systems.
• Participate in the full software development lifecycle (SDLC), including requirements analysis, design, development, testing, and deployment.
• Implement enhancements, upgrades, and patches to existing applications.
• Diagnose and resolve system defects, performance issues, and production incidents.
• Ensure application performance, reliability, and quality standards are met.

Technical Execution & Innovation

• Contribute to continuous improvement through research and application of new and existing technologies.
• Participate in proof-of-concept (POC) efforts to evaluate solutions supporting business and technology initiatives.
• Support enterprise application portfolio strategies and modernization efforts.
• Create, maintain, and enhance reusable components and packages (e.g., NuGet, NPM).

Collaboration & Cross-Functional Support

• Work closely with cross-functional teams to gather requirements, analyze user needs, and deliver effective solutions.
• Collaborate with DevOps teams to improve system stability through CI/CD pipelines and automation.
• Partner with team members and stakeholders to support project planning, problem-solving, and execution.
• Provide guidance and feedback to junior engineers and contribute to team knowledge sharing.

Operational Support & Continuous Improvement

• Maintain and support existing applications, ensuring ongoing stability and performance.
• Respond to inquiries, issues, and service requests in a timely and professional manner.
• Identify opportunities to improve development processes, tools, and team effectiveness.
• Contribute to enhancing development capabilities and engineering best practices across teams.

Qualifications

Professional Background

• Bachelor’s degree in Computer Science, Information Technology, or related technical field (or equivalent experience).
• 2–4 years of experience in software development, analysis, and coding.

Technical Skills

• Strong understanding of software development lifecycle (SDLC) and project lifecycle principles.
• Proficiency in one or more programming languages and modern development frameworks.
• Experience with web technologies, APIs, and/or scripting tools.
• Familiarity with DevOps practices, CI/CD pipelines, and version control systems.

Core Competencies

Problem Solving & Analytical Thinking

• Ability to diagnose issues, analyze requirements, and deliver effective solutions.

Collaboration & Communication

• Strong teamwork skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Professional communication when working with business partners and external vendors.

Ownership & Execution

• Capable of working independently on assigned tasks while contributing to team goals.
• Takes accountability for delivering high-quality work on time.

Continuous Learning & Mentorship

• Actively develops technical skills and stays current with emerging technologies.
• Supports and mentors less experienced team members.

Pay Range:

• $76,600.00 - $106,450.00  

Salary is commensurate to experience, location, etc.

#VIZI

#LI-LM1